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9.0/10Excellent1,003 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.0/10 9.0
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kawagoe Tobu Hotel
With a stay at Kawagoe Tobu Hotel in Kawagoe, you'll be 3. 2 mi (5. 1 km) from Kawagoe Castle and 7. 1 mi (11. 4 km) from Kenei Sayamainariyama Park. This hotel is 10. 3 mi (16. 6 km) from Railway Museum and 11. 3 mi (18.
3 km) from Omiya Park. Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine. Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Make yourself at home in one of the 168 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.
Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Show less
A stay at Kawagoe Tobu Hotel places you in the heart of Kawagoe, a 4-minute drive from Kawagoe Castle and 12 minutes from Kenei Sayamainariyama Park. This hotel is 9.5 mi (15.2 km) from Railway Museum and 10.1 mi (16.2 km) from Tokorozawa Aviation Museum.
Make yourself at home in one of the 168 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Unicode Support false
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately JPY 2310 for adults and JPY 1430 for children
- Covered self parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Nearby attractions
Kawagoehachimangu
0.8 km / 0.5 mi
Syuuntei Old Time Museum
1.7 km / 1.1 mi
Renkeiji Temple
1.8 km / 1.1 mi
Kitain Temple
1.9 km / 1.2 mi
Yamazaki Art Museum
1.9 km / 1.2 mi
Naritasankawagoebetsuin Hongyoin
2.1 km / 1.3 mi
Kawagoe History Museum
2.1 km / 1.3 mi
Ranzan Memorial Art Museum
2.3 km / 1.4 mi
Time Bell Tower
2.3 km / 1.4 mi
Candy Alley
2.3 km / 1.5 mi
Kawagoe Matsuri Kaikan
2.4 km / 1.5 mi
Warehouse District
2.5 km / 1.6 mi
Kawagoe Castle
3 km / 1.9 mi
Kawagoe City Museum
3 km / 1.9 mi
Kawagoe Hikawa Shrine
3.2 km / 2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 168
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport ShuttleExtra charge
- Laundry service
- LaunderetteExtra charge
- 24-hour securityExtra charge
- Smoke detector
Show 7 more facilities & services
- Currency exchange facilitiesExtra charge
- Lift access
- Luggage room
- Towels and bed linenExtra charge
- Restaurant
- Smoking areaExtra charge
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
TRIPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TPL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 17 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKawagoe Tobu Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Kawagoe Tobu Hotel
100
reviews shown
dean
Second stay
Excellent
Excellent
Hao Binh
Everything was perfect, nothing to complain about
Mami
私たちの宿泊した部屋は、風呂・トイレ別で、風呂場は浴槽と洗い場が別になっていてよかったです。
ホテル内にはランドリー施設もあったので助かりました。
川越駅からすぐで交通の便もよく、近くには多くの商業施設があって快適に過ごせました。
ホテル内にはランドリー施設もあったので助かりました。
川越駅からすぐで交通の便もよく、近くには多くの商業施設があって快適に過ごせました。
Antonie
Very nice
Mari
シャワーから水が出なかったので、スタッフに問い合わせたところ、ひたすら謝られただけで解決してくれなかった。故障だと思い使うのを諦めたが、実はシャワーの横あるボタンを押せばよかっただけ😓 バスルームに使い方の説明をつけておいて欲しかった。
それ以外は、駅からも近く部屋も綺麗で広くまた泊まりたいと思った。
それ以外は、駅からも近く部屋も綺麗で広くまた泊まりたいと思った。
Chor Leng
The check in was a nightmare, staff did not seem to know that I booked 2 rooms and the computer check in did not help. wanted to do laundry that's why I booked this hotel, but there were only 2 washer/dryer machines in the hotel and there were long ques for them so we had to wake up at 5am to do laundry.
Samuel
Great place to stay
David
A compact but very comfortable room, with high standards of accommodation, extremely clean and pleasant! Very convenient location near the train station and a large selection of restaurants, and close to the Crea Mall shopping street, which leads straight to the historic Koedo district. Wonderful!
Nao
Nice bathroom
Claude
This is a newer hotel and the rooms are very nice. Everything you need is close by. There’s a 7-11 on the second floor of the same building, which was super convenient. A shopping street is directly across the road with lots of restaurants, secondhand shops, and new stores. The train station and bus stops are also right across the street, so getting around is easy.
To get to Little Edo (Kurazukuri Street), you can take bus 1 or 2 and get off at W6. It costs about $2. We used a Suica card with no issues.
Finding the hotel itself was a bit tricky at first. It’s located inside a large building and the signage isn’t great. You need to go to the elevators near the 7-11 on the second floor and take them up to the 7th floor, where the hotel is located.
We had a car and used the parking garage in the same building. You bring your parking ticket to the hotel to pay. Parking was $19 per day, which felt reasonable for the location.
Overall, a comfortable stay in a very convenient area, just be prepared for a little confusion when you first arrive.
To get to Little Edo (Kurazukuri Street), you can take bus 1 or 2 and get off at W6. It costs about $2. We used a Suica card with no issues.
Finding the hotel itself was a bit tricky at first. It’s located inside a large building and the signage isn’t great. You need to go to the elevators near the 7-11 on the second floor and take them up to the 7th floor, where the hotel is located.
We had a car and used the parking garage in the same building. You bring your parking ticket to the hotel to pay. Parking was $19 per day, which felt reasonable for the location.
Overall, a comfortable stay in a very convenient area, just be prepared for a little confusion when you first arrive.
Stan
Clean room, plenty of amenities and a great location.
Hiroyasu
清潔
Bronson
We stayed in the corner triple room for 2 nights. The room is large and clean. The condition is excellent! I like the tatami style flooring. The bathroom, toilet and sink are in separate location. So I didn't run into my family members. We had good sleep at night. The location is central with plenty of shops and restaurants nearby. Highly recommended.
Michael
Very clean room. Very convenient location. Typical small Japanese room. Large queen size bed
Michael
Very clean. Next to train station. Typical small Japanese room but queen sized bed
Alan
Spotless , everything was great.Good location
gerald
This is the first hotel, in Japan, that I will probably return to. Not to imply there was anything wrong with the other hotels. Excellent value and a great place to start a vacation in Japan to overcome jet lag.
Jacquelyn
Very friendly staff and clean room. They had extra amenities in the lobby which was super convenient!
Frank
Clean room, friendly staff…
joshua
stayed twice during our trip. first room was double bed with a toilet room. so we could shower outside of the tub, leaving the tub full for the other person to use after their shower. Beds were rock hard. Second stay was a single bed, with the toilet in the shower room. So we either could not take a bath until after we both had showered, or we had to fill it up and drain it before the other could shower. And the bed was rock hard. There was no room for our suit cases in the single bed room.
The location was perfect for us. Short walk to families home. Shopping and food street on the other side of the train station. Supermarket was a short 4 min walk from the hotel.
The hotel was clean. We did not try the hotel breakfast, as it was over priced and we prefer to eat at the bakeries instead while in Japan. The bakery on the ground level was excellent, give them a try. Codeo brewery on the main floor has great beer, weird hours. We did not try the food.
We would stay here again, assuming the price stays reasonable.
The location was perfect for us. Short walk to families home. Shopping and food street on the other side of the train station. Supermarket was a short 4 min walk from the hotel.
The hotel was clean. We did not try the hotel breakfast, as it was over priced and we prefer to eat at the bakeries instead while in Japan. The bakery on the ground level was excellent, give them a try. Codeo brewery on the main floor has great beer, weird hours. We did not try the food.
We would stay here again, assuming the price stays reasonable.
Jenny
We enjoyed our stay
Tony
Easy access from the train station but very small rooms and I would skip the breakfast, opt for an early trip to sightsee and grab something wherever you are.
Sandra
I enjoyed my stay very much. The room was small compared to American standards but it was confortable for one person. Within walking distance to metro station.
Miriam
Best Hotel in Kawagoe
I love everything about this hotel Tobu hotel in kawagoe is the best close to everything, the staff is very polite . Highly recommended. I will give them 10 out of 10.
Tom
Very clean and very new!
KA KIN
Good quality
Aiko
Reception staff was nice and the room was clean & spacious. Loved the fact that toilet and shower rooms were separated.
Christine
Added the breakfast. It was wonderful! The selection was terrific. If you don’t want to add it there are plenty of options around the area. I speak very little Japanese and there were no problems at all. Everyone was as very friendly and had great patience with me.
Christine
Wonderful property in an excellent location. So grateful.
Verified traveler
STAY HERE!
Amazing!! Compared to other Tobu Hotel, this one is the best! Highly recommend!! Breakfast buffet super delicious!
Nancy
Once you find the elevator to the seventh floor, the hotel is easy to find. There was good food selection around, including in the mall. I'd recommend \"In The Park\" chef's tasting menu, worth every yen. It was also very close to the train station as well.
Lorrie
Great place to stay!
Nayuta
とても快適に過ごせました。欲を言えばアメニティがもう少し充実すると良いと思いました。とても良かったです！
YIN CHING
Good location and staff are friendly and helpful.
Jacob
I really enjoyed the stay. The rooms feature Japanese style bathing and layout. The rooms environment is linked into an easy to use tablet. So lighting and tempature is easy to manage.
Other features such as the washing machines or the amount of people at the breakfast buffet are available via the TVs information channels. So access was easy to monitor.
My only complaint is the noise from the hallway did often make it to our room, but we were in a high traffic spot.
Other features such as the washing machines or the amount of people at the breakfast buffet are available via the TVs information channels. So access was easy to monitor.
My only complaint is the noise from the hallway did often make it to our room, but we were in a high traffic spot.
Joanna
Beautiful hotel.
Denise
Close by to train station.
Hisaya
comfortable.
Tim
Great place. Convenient and quiet. The location is excellent. It's above a small mall and near the train station.
Beth
This was our second stay at this hotel in the last 2 years. It's an excellent hotel right next to a train station and many places to shop. I wouldn't consider staying anywhere else. Kawagoe is less crowded than Tokyo, but less than an hour on the train and you're in the heart of Tokyo. Staff is very attentive and efficient. My only complaint, is that the mattresses are extremely firm. I solved that issue on the second visit by bringing an inflatable air mattress. Problem solved! I hope to visit again, in the future.
Debora
- The staff was absolutely wonderful
Corey
I was very happy with everything I would recommend to anyone
Gary
Excellent service and location with good size room.
Maurice
*
Miyoko
The room is a bit small but it’s convenient and clean. The service was great.
Verified traveler
Very well maintained annd contemporary. Excellent bathroom setup. Lots of room. Close to the train station.
Maeko
Will stay again
I had a relaxing and comfortable one-night stay. Staffs were friendly, and facility was well-maintained and clean. Conveniently located by Kawagoe Station, it took only a few minute walk to the building. The room and bathroom were spacious with a comfortable bed and a nice bathtub; Seven Eleven, Tully’s Coffee, restaurants and shops are down stairs. Hotel entrance may be a little hard to find so I hope this helps: find the Seven Eleven at the second level of the building, where you will see elevators nearby, two of which directly go to the 7th floor where hotel entrance is, then open the door on your left. I will stay again next time I am in town.
Harshavardhan Reddy
It was amazing onky issue is parking cost its 50 usd per 24 hours.
Si
I really enjoyed my stay at this hotel. It was very clean and the room had everything I needed.
Takao
Very clean and comfortable. We loved the ofuro in the guest room. : )
Jessica
Nice place! Cute area.
Mary
Very easy transfer, good location too
David
High up views. Extremely nice staff. Very clean.
Tetsuya
Toilet too close to bet.
You can hear everything.
You can hear everything.
Verified traveler
Convenient and good vlaue
Great hotel with plenty of facilities. Very close to shops and public transport.
Chung Yan Grace
Excellent!
Tingnan Edwin
The hotel was convenient, near to the train station. Room size was decent and clean.
David
Room cleaning was excellent
Cyber controlled room.
Room was a bit small for 2persons
Cyber controlled room.
Room was a bit small for 2persons
Mou
Good value. Great location.
??
Even though it's a large hotel, they only have two washing machines. No matter how long you wait, someone else is using it.
David
Kitamoto ~ Feb 2024
Very friendly staff, fast check in...
hotel located right next to the train station...
Great amenities at the lobby for self serve...
hotel located right next to the train station...
Great amenities at the lobby for self serve...
Maung
Overall a great location and lots of places to eat. Right by the train station.
Yan
It took us a while to find the hotel. Google maps weren't very helpful this time. We exited out from the west gate of Kawagoe Station, walked across the pedestrian bridge to U Place Shopping Mall and got stuck. What you need to do next is to look for 7-Eleven. Near there are four lifts that will take you up to level 7. The hotel reception is on level 7. We were very happy with our room. Very clean. The view was amazing! Totally unexpected. Our room was on the 11th floor. With air con settings and lighting control, this hotel is definitely the most technologically advanced for us. We felt spoilt! We had a twin room with 2 twin beds. We didn't expect the room to be this big! Separate toilet, wash basin and bathroom. The bathroom has a bath tub plus the traditional Japanese style bath (small stool and bucket). We even had separate bedside tables! The tea kettle is so cute! The buffet breakfast is served in a restaurant outside the hotel but still in the mall. It is called \"in the park\". Food is tasty and there were so many items to choose from! And the Christmas decorations were up! We really like this hotel so we felt bad that we only stayed one night here. Next time we visit Kawagoe again, we'll definitely stay more than one night.
Anastasia
Well above expectations
I cannot recommend this hotel enough. The hotel itself is clean and centrally located, the staff is kind, the room was small but very comfortable and it’s located in a shopping center above lots of restaurants, cafes and convenient stores. This hotel is a must-stay.
YOSHIMITSU
駅からも近く駐車場も完備されていて、とても清潔できれいでした。とても良い旅ができました。
koichi
駐車場が無いのが残念
takahiro
駅からも近く、利用しやすいホテル
フロントの機械でチェックインができるので、時間短縮に。無料のコーヒーメーカーもあり、利用させてもらった。
フロントの機械でチェックインができるので、時間短縮に。無料のコーヒーメーカーもあり、利用させてもらった。
TOSHIHIDE
良かったです
Hazuki
スタッフの方がとても親切でした。 場所もほぼ駅に直結で行動しやすかったです。個人的には一回にあるcoedo ビールのレストランがビールもご飯も美味しかったです。
HIROKI
スタッフ対応良い
kenichi
・ツインルームが広い
・浴槽とトイレが別
・寝室と入口に引き戸あり
・浴槽に洗い場あり
・駅からアーケードにより雨にぬれず徒歩数分
・朝食バイキングは2Fのカジュアルレストランでバイキング
・浴槽とトイレが別
・寝室と入口に引き戸あり
・浴槽に洗い場あり
・駅からアーケードにより雨にぬれず徒歩数分
・朝食バイキングは2Fのカジュアルレストランでバイキング
SHINJI
清潔感があって、スタッフさんの対応も良かったです。モーニングも良かった。
sadaharu
喫煙所が各フロアにあると便利だとおもいます。
連泊の人はカードキーをどうしていいのか説明をしてほしいです。
連泊の人はカードキーをどうしていいのか説明をしてほしいです。
noboru
トイレットペーパーの金具が緩んでいて気になった。
Takeshi
特になし。良かったです。
katsuhisa
駅近で綺麗でした。食事のお店も近くにたくさんあり便利です。
klaus
Das Zimmer war sauber aber winzig. Hatten Schwierigkeiten unsere beiden Koffer im Zimmer unterzubringen.
Hao Binh
Great location , quiet, friendly staffs. Everything I need they have it here.
Shinobu
部屋の設備は使いやすくフロントのスタッフも親切だった。
sadaharu
浴室の扉の内側が汚いタオルで拭いた感がありちょっと不快でした。ちなみに1108室です。
Verified traveler
ホテルは綺麗で駅前で便利。駅から屋根付き連絡通路があり雨でも濡れなくてとてもいい。部屋はツイン利用したが狭め。トイレ風呂別々なので、許容範囲です。一つだけ残念だったのは、フロントでチェックインの際に土産を置き忘れてしまい、気づいてフロントへ行ったけど無かった…(過去届けられているケースが多いので無くなるとは思っておらず軽くショックでした)フロントには常に人がいるので見つかると思ったのですが、、それだけが非常に残念でした？
Riko
す
junko
川越駅からすぐの場所。１，２階にはマックやターリーズ、パン屋に中華レストラン、セブンイレブン、セリアなど、たくさんのショップがあり便利。ロビーにはコーヒーマシーンがあり、いつでも飲めます。部屋は普通のビジネスホテル。問題なく使えます。スマートTVや空気清浄機もありました。水のペットボトルも毎日もらえます。
FUJIAKI
・スタッフ
親切丁寧にご対応いただきました。ありがとうございました。
・部屋
居心地が良い良い部屋でした。
空気清浄機設置され、電源、USBポートに加え、スマホ置きスペースもベッドの頭あたりにあるため、流石に気が利いて日本のホテルだなと感じでした。
トイレと浴室が別であったのはよかったのですが、脱衣の場所をもう一工夫してくださると満点でした。
・朝食
種類が豊富で大変美味しかったです。
親切丁寧にご対応いただきました。ありがとうございました。
・部屋
居心地が良い良い部屋でした。
空気清浄機設置され、電源、USBポートに加え、スマホ置きスペースもベッドの頭あたりにあるため、流石に気が利いて日本のホテルだなと感じでした。
トイレと浴室が別であったのはよかったのですが、脱衣の場所をもう一工夫してくださると満点でした。
・朝食
種類が豊富で大変美味しかったです。
RYUSAKU
清潔で、浴槽シャワーの太さが気に入りました。朝食のバイキングも充実していて、楽しめました。
hisashi
全て良かったです。
エレベーターの使い方なとまどったがすぐ教えてくれた。
エレベーターの使い方なとまどったがすぐ教えてくれた。
yuk yee
1. 位於川越駅東出口天橋連接酒店所在大樓，再搭電梯上7樓lobby. 自助check in, 仍然有員工協助，也很有禮貌。還還有免費自助咖啡/茶。
2. 雙床房有兩張小梳化椅和小圓枱，曰式家庭衛浴設計，但洗澡時冇地方掛衣服。水量足又夠熱。缺點是沒有正式枱面或櫃放東西，打開行李箱就冇路行。
3. 只有2枱洗衣機實在太小，雖然可以透過電視查看使用程況，仍然要現場排隊，需要改善。
4. 酒店下面2樓及地下有餐廳，7-11， Seria 100yen shop。附近行2分鐘有本地超市及Daiso。或者經2樓天橋行去火車站附近商場有好多選擇。
2. 雙床房有兩張小梳化椅和小圓枱，曰式家庭衛浴設計，但洗澡時冇地方掛衣服。水量足又夠熱。缺點是沒有正式枱面或櫃放東西，打開行李箱就冇路行。
3. 只有2枱洗衣機實在太小，雖然可以透過電視查看使用程況，仍然要現場排隊，需要改善。
4. 酒店下面2樓及地下有餐廳，7-11， Seria 100yen shop。附近行2分鐘有本地超市及Daiso。或者經2樓天橋行去火車站附近商場有好多選擇。
Setsuko
良かった
Nuttakarn
The check in machine kiosk requires a small learning curve to use efficiently, however the hotel staff were very helpful. The process requires individually scanning each guest’s passport and typing in guest names and address for each room, so for my group of 5 guests (2 rooms), it’s a lot of work compared to typical check-in process where you just gather 5 passports and handing over to check-in staff. Other than this check in process, everything else was great. It is very conveniently located, being directly connected to Kawagoe station and right of top of U-place shopping complex. The staff were very helpful and helped us with calling to local establishments to book attractions/restaurants (since we don’t speak Japanese). The hotel itself is very clean very quiet and looks very new.
DAICHI
ベッドのマットレスが硬めで寝心地が良かった。
駐車場（U place )が同じ建物内で便利だった。ホテルから駐車場が無料になるようなチケットが貰えて良かった。
駐車場（U place )が同じ建物内で便利だった。ホテルから駐車場が無料になるようなチケットが貰えて良かった。
Yasuyuki
スタッフの対応が素晴らしく、初めて観光で訪れて何を聞いてもわかりやすく丁寧に教えていただき気持ちよく過ごせた。
yukiko
朝食はホテルエレベーターで下がり外に出てレストランで食べます 品数は少なく補充もされない物もありちょっとお進めできないところがあります
Kyosuke
素晴らしい
Tahir
Nice area, Close to Kawagoe station, 24/7 store within the same building, Good breakfast.
CHIE
すご
Atsuko
一泊しかして居ない為、すた
masaya
全体的に見て清潔感のある綺麗なホテルです。
スタッフの対応も日本的で実に気のつく対応をいただき、海外の方も日本の文化を感じていただけるのでは無いかと思います。
質のいいバスルームが一番気に入りました。
失点としては、トリプルルームへの宿泊だったのですが、寝具が硬く私の好みではありませんでした。柔らかい物を希望されている方は注意が必要です。
車椅子の障害者も同じ部屋へ宿泊でしたが、バリアフリーで室内も車椅子を利用してトイレへも負担無くアクセスすることが出来ました。
やはりマットレスは堅かったとのことです。
ベットの高さも低く立ち上がる際に工夫が必要でした。
スタッフの対応も日本的で実に気のつく対応をいただき、海外の方も日本の文化を感じていただけるのでは無いかと思います。
質のいいバスルームが一番気に入りました。
失点としては、トリプルルームへの宿泊だったのですが、寝具が硬く私の好みではありませんでした。柔らかい物を希望されている方は注意が必要です。
車椅子の障害者も同じ部屋へ宿泊でしたが、バリアフリーで室内も車椅子を利用してトイレへも負担無くアクセスすることが出来ました。
やはりマットレスは堅かったとのことです。
ベットの高さも低く立ち上がる際に工夫が必要でした。
Hiroyuki
お風呂とトイレが分かれていてのがとても良かった。
近くにはモーニングが出来る所が沢山あったのでホテルでは食べなかった。
近くにはモーニングが出来る所が沢山あったのでホテルでは食べなかった。
Megumi
とても快適に過ごせました。
朝食お勧めします。
朝食お勧めします。
Masashi
チェックイン時に親切に対応してくれた
Location & surroundings
Kawagoe Tobu Hotel
8 1 Wakitahoncho, Kawagoe, Japan
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Kawagoe Tobu Hotel
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