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Superhotel Saitama Kawagoe

Saitama · Japan

2 31 5 ShintomiView location

8.8/10Excellent589 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Superhotel Saitama Kawagoe

Located in Kawagoe, SuperHotel Saitama Kawagoe is within a 15-minute walk of Kawagoehachimangu and Syuuntei Old Time Museum. This hotel is 11. 8 mi (19 km) from Saitama Super Arena and 11 mi (17. 6 km) from Omiya Park. This hotel offers designated smoking areas.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at SuperHotel Saitama Kawagoe in Kawagoe (Taisho-Roman Street), you'll be within a 15-minute walk of Kawagoehachimangu and Renkeiji Temple. This hotel is 10.3 mi (16.7 km) from GMO Arena Saitama and 13.2 mi (21.3 km) from Belluna Dome.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Contactless check-in and contactless check-out are available.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 7:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

Nearby attractions

Kawagoehachimangu 0.5 km / 0.3 mi
Renkeiji Temple 1 km / 0.6 mi
Syuuntei Old Time Museum 1 km / 0.6 mi
Yamazaki Art Museum 1.1 km / 0.7 mi
Kitain Temple 1.2 km / 0.7 mi
Naritasankawagoebetsuin Hongyoin 1.3 km / 0.8 mi
Kawagoe History Museum 1.4 km / 0.9 mi
Ranzan Memorial Art Museum 1.5 km / 0.9 mi
Time Bell Tower 1.5 km / 0.9 mi
Candy Alley 1.5 km / 0.9 mi
Kawagoe Matsuri Kaikan 1.6 km / 1 mi
Warehouse District 1.8 km / 1.1 mi
Miyoshino Shrine 2.1 km / 1.3 mi
Kawagoe Castle 2.1 km / 1.3 mi
Kawagoe Municipal Museum of Art 2.2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 104
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Luggage room
  • Clothes dryer
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE FEMALE ROOMSINGLE • FEMALE ROOMSGL.FA

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    SINGLE FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CONNECTING ROOMDouble or Twin • CONNECTING ROOMDBT.CM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Double or Twin CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR NON SMOKINGDouble or Twin • SUPERIOR NON SMOKINGDBT.SU-NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Double or Twin SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CAPACITY 3TWIN • SUPERIOR CAPACITY 3TWN.C3-SU

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    TWIN SUPERIOR CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C3-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUNK BEDRoom • BUNK BEDROO.BK

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Room BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMY NON SMOKINGDouble or Twin • ECONOMY NON SMOKINGDBT.EY-NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Double or Twin ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR NON SMOKINGRoom • SUPERIOR NON SMOKINGROO.SU-NM

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    Room SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR WITH DOUBLE BEDTRIPLE • SUPERIOR WITH DOUBLE BEDTPL.DB-SU

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    TRIPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Superhotel Saitama Kawagoe

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Superhotel Saitama Kawagoe

8.8
Excellent
589 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
17 Jan 2026
Gregory
Clean room. Good staff. However, only 1 elevator so takes time to access and there is no non emergency stairs as an alternative.
Self
2/10
Poor
03 Jan 2026
Wayne
Room is super small. Have to check out at 10am and the carparking is limited. Have to park like 200m away.
Friends_and_family Family
6/10
Pleasant
04 Dec 2025
Scott
Ok
6/10
Pleasant
17 Nov 2025
Lauren
Nice people and location. Very dark room and bathroom was a bit smelly but clean
Self
8/10
Excellent
03 Nov 2025
Victoria
The onsen was a good feature.
Self
10/10
Exceptional
30 Mar 2025
david
Has onsen(hot spring) on second floor of hotel. Excellent breakfast. Close to tourist attractions of kawagoe
Leisure Self
8/10
Excellent
17 Feb 2025
Grendel
The staff is very accommodating. Area around the hotel is clean and organized.
Leisure Self
8/10
Excellent
28 Dec 2024
Megumi

Very Good

Clean,convenient area
Car park is slightly narrow but it is ok.
Friends_and_family Family
10/10
Exceptional
03 Nov 2024
hector
It was a nice stay
8/10
Excellent
30 Oct 2024
Crystel
Convenient location. No frills. Very small rooms
Leisure Family_with_children
8/10
Excellent
12 May 2024
Brian
Good place to crash for a night
Leisure Friends
10/10
Exceptional
06 May 2024
Wei Sian
Good breakfast for a short stay. Arrived at 6pm and took the last parking spot so try to check in early as shops close early as well.
Leisure Self
4/10
Poor
10 Jan 2024
Lincoln
The rooms were small. Very small. You can’t move around in there. Good thing we only stayed for 1 night. We stayed there to check out the old town. Waste of time. It’s basically about 2 blocks of stores and food was really bad. We tried the dango from 2 vendors and the ones at 7-11 are much better.

Stay way from this area. We wasted a day here.
Leisure Family
10/10
Exceptional
04 Jan 2024
Joshua

Amazing Hotel

Absolutely amazing hotel.

Front desk knew enough english to explain everything and included an English brochure to explain the hotel.

The onsen was very nice and easy to access from the hotel.

Breakfast was absolutely delicious.

Overall amazing experience for the value and would highly recommend going there.


10/10 I would come again
Self
10/10
Exceptional
05 Apr 2023
Kit Kwan Seme
The hotel is clean and well managed. The location looks a little odd at first but it is actually between the 2 main rail stations, and there are restaurants and even a shopping mall nearby. I always enjoy staying at SuperHotel and this one didn't disappoint.
Leisure Self
10/10
Exceptional
07 Jan 2023
ERIC

Kawagoe-ing back here for sure!

The hotel has a fresh, clean but cool vibe with its eco-friendly theme. The evening male receptionist was nice and efficient. The room had everything I needed to have a comfortable stay, the multi-plug adapter was a big help. A dip in the relaxing onsen was a great way to end a fun day exploring the little Edo town. Breakfast was superb! The staff observed all safety protocols to ensure that guests are protected. Over-all, I had a wonderful time. I will choose this hotel when I come back.
Self
10/10
Exceptional
22 Jun 2021
Virginia

Central y Cómodo Lugar

Excelente lugar con locación conveniente cerca de 2 estaciones de tren y mucho comercio alrededor . El personal muy amable
y la comida muy sabrosa .Volvería.
Business
10/10
Exceptional
16 Mar 2020
Sarah

Great priced hotel with onsen and breakfast

Reasonably priced, conveniently located, included complimentary onsen and breakfast! Would definitely stay here again.
Partner
10/10
Exceptional
16 Jul 2026
りえ
初めて利用しました。とても良かったので、今後も利用したいと思います。
Self
8/10
Excellent
07 Jul 2026
Harumi
室内着が、匂いがしました。消臭剤を使用したら、気になりませんでしたが、これがあって星一つ減らしました。
Self
10/10
Exceptional
06 Jul 2026
Keiko
スタッフの方が大変親切丁寧で感動しました!
Friends
8/10
Excellent
01 Jul 2026
敬人
部屋が綺麗に掃除されています。
Business
8/10
Excellent
24 Jun 2026
KATSURA
スタッフ(特に朝の女性のフロント)の方の対応が素晴らしかったです。
とても良くしていただきました。
お部屋も清潔でしたが、洗面所の排水口が詰まっているのか、水が中々流れませんでした。
それと枕は選べますが、微妙でした。
部屋の枕は高い&硬いです。
Family
10/10
Exceptional
21 Jun 2026
Yi Fung
性價比高 早餐款式簡單但可接受 價錢比東京便宜得多
Friends_and_family Friends
8/10
Excellent
19 Jun 2026
masaaki
温泉が男女別で良かった
Family
10/10
Exceptional
12 Jun 2026
takahiro
chambre propre .
Très bien
Self
10/10
Exceptional
07 Jun 2026
サトミ
スタッフ対応良い
子連れの為広い部屋用意してくれた
朝バイキング種類多い パン美味しい
Friends_and_family Family
6/10
Pleasant
04 Jun 2026
Kazuya
駐車場無料なのですが、敷地内に駐車するには相当早い時間にチェックインしないといけないので、150mほど離れた契約している立体駐車場に泊めることになった。台風だったが駐車場無料とのことで停められると安心していたが、ずぶ濡れになってしまうことになった。よく読んでいなかったのかもしれないが、誤解しないように表記してほしい。
Self
10/10
Exceptional
20 May 2026
イズミ
初めて利用しました。
女1人で宿泊しましたが、安心でした。
お風呂も良かったです!
また、利用したいと思いました。
Self
10/10
Exceptional
10 May 2026
Yuto
よく寝れました
10/10
Exceptional
08 May 2026
通宏
スッキリして気持ちのいいホテルでした。また来たいと思います。
Self
10/10
Exceptional
03 May 2026
Satoh
チェックアウト後も荷物を預かってくれ、終日、川越観光を身軽に楽しめました。
Self
8/10
Excellent
28 Apr 2026
SEIJIRO
システムに最初は戸惑いもあるが、無駄がなく必要な物は揃っており、簡潔で使いやすいと思う、何よりドアロック出入りが簡単で良かった。
Self
10/10
Exceptional
26 Apr 2026
KEIKO
温泉があってゆっくり出来た。夕御飯のお店をスタッフに聞いたら地図にわかりやすく教えてくれました。
Family
10/10
Exceptional
13 Apr 2026
MANAMI
駅から近いし綺麗な客室でゆっくり休めました
10/10
Exceptional
03 Apr 2026
yumi
朝食メニューが豊富で特に深谷ネギの鍋が美味しかったです。スタッフさんのご対応も素晴らしかったです。また出張の際にはお世話になりたいと思います。
Self
10/10
Exceptional
03 Apr 2026
Kilian
Ok
Partner
10/10
Exceptional
25 Mar 2026
ユキコ
スタッフの皆さんの対応、無料の駐車場や朝食、飲食店の近さ等、全てが満足でした。部屋着もセパレートタイプで寛げたし、アメニティにフェイスマスクもあって、ちょっとしたご褒美感も。家族3人の宿泊で、息子は後からの合流でしたが、暗証番号で解錠する鍵だったので、とても使い勝手が良かったです。
10/10
Exceptional
16 Mar 2026
SHINTARO
スタッフさんの対応が素晴らしかった。
Self
6/10
Pleasant
13 Mar 2026
hiroshi
特にない
Self
10/10
Exceptional
09 Mar 2026
ヨシタカ
駐車場借りられてとても便利でした。
10/10
Exceptional
08 Mar 2026
明子
スタッフが丁寧に接してくださいました。
近くに、小江戸川越など観光地も近く、駅と近くとってもお勧めです。
Business
10/10
Exceptional
27 Feb 2026
Yi-Chou
The receptionist is very professional during my check in.
Self
10/10
Exceptional
21 Feb 2026
Harutsugu
清掃もよく行き届いていた。
また利用したいホテルです。
Self
8/10
Excellent
15 Feb 2026
KUNIMI
客室が清潔でよかった。
Leisure Self
10/10
Exceptional
07 Feb 2026
Atsuhiro
客室のテーブルが大きく使いやすかった。
大浴場、朝食が良かった。
サウナがあれば最高でした。

また機会があれば利用させていただきたい。
10/10
Exceptional
05 Feb 2026
やすふみ
館内・室内は清潔にしてあり、食事もおいしかった。
Business Self
10/10
Exceptional
03 Feb 2026
NAOTO
今回利用できなかったのですが、ウエルカムドリンク、朝食付きなどサービスが充実している
8/10
Excellent
02 Feb 2026
Shuhei
良い
10/10
Exceptional
01 Feb 2026
DAISUKE
施設は新しく、いい香りがしてとても清潔だった。
Self
8/10
Excellent
28 Jan 2026
ナオミ
客室内にコート掛け以外でタオル等を掛けられる場所がなかったのはちょっと不便でしたがそれ以外は期待以上でした。朝食はおいしく、温泉も肌ツルツルになり癒されました。
Business_and_leisure Self
10/10
Exceptional
25 Jan 2026
KEIKO
大晦日に、実家の父と私の家族で計5名で泊まりました。
お部屋も小綺麗で広さもちょうど良かったです。お風呂も広くはありませんが、ちょうど良かったです。
翌朝の食事は元旦仕様の朝食で、簡単なお節料理もあり、味もちょうどよく美味しかったです。
ありがとうございました。
Leisure Family
8/10
Excellent
17 Jan 2026
マサユキ
清潔でスタッフの対応はよかったです。
10/10
Exceptional
13 Jan 2026
Shuichi
清潔
Business Partner
10/10
Exceptional
04 Jan 2026
DAISUKE
温泉が良かったので、リラックスして滞在できました。
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
薫
お部屋は、子供の小さいおもちゃがベッドの隙間に落ちてしまい、大人でベッドをどかした際、長年の誇りと当時部屋で吸われていたであろう吸い殻や使い捨てフロスなど大量のゴミがはさまっていました。。。
ベッドの土台部分は毎回どかしての清掃は難しいと思います。
しかし、年に一度は大掃除を兼ねて隙間部分や普段手を入れない部分も意識して清掃していただけると安心して気持ちよく利用することができます。
それ以外は本当にリラックスでき、フロントの方、従業員の方みなさんとても親切で明るく、気持ちよく過ごすことができました。
Leisure Family_with_children
8/10
Excellent
28 Dec 2025
SATOSHI
スタッフの対応は良かったと思います
Leisure Self
10/10
Exceptional
27 Dec 2025
YUICHI
施設 サービス も良かったですがスタッフも丁寧で素晴らしかったです。
Leisure Friends
8/10
Excellent
21 Dec 2025
やすゆき
良好でした
Leisure Self
8/10
Excellent
20 Dec 2025
稔
朝食が終わるのが早い、8:30までで食べられなかった
10/10
Exceptional
16 Dec 2025
masanobu
また来年も宜しくお願いします
8/10
Excellent
29 Nov 2025
テツヤ
川越のスーパーホテルさんは初めて利用させていただきましたが

良かった点
①フロントでの接客対応が非常に丁寧で解りやすい
②館内、部屋共にとても清潔
③朝食が充実している
④スタッフさんの愛想が良い

残念な点
①男風呂のシャワーの一部の出がイマイチな箇所があった

以上ですが川越に行った時はまた利用したいと思います
Leisure Self
6/10
Pleasant
03 Nov 2025
Takahide
浴室について: シャワー使用時に流した泡が足元の排水口から排水されずに、浴槽や隣のシャワースペースに流れていく。
他の人の流した泡が自分の足元に流れてきたり、浴槽に浸かって上がろうとした時に足元に泡が散乱している点が残念。また泊まると思うので改善してくれると嬉しいです。
Business Self
10/10
Exceptional
02 Nov 2025
ミユキ
館内や大浴場もとても清潔感があり、良かったです!
朝食も美味しかったです!
Leisure Family
8/10
Excellent
28 Oct 2025
タカシ
煩雑な手続きがなく、シンプルな点
Business_and_leisure Self
8/10
Excellent
26 Oct 2025
YOKO
脱衣所の洗面台に椅子がほしかった
ふたりで部屋を利用したので、いすがもう一つほしかった
Leisure Family
10/10
Exceptional
26 Oct 2025
YUKI
母と旅行で1泊しました。
スタッフの対応やサービスなど一人一人に対して丁寧な接客でとても好感をもてました。
最高のサービスをありがとうございました。
Friends_and_family Family
8/10
Excellent
22 Oct 2025
atsushi
枕が高くて、硬くて、それが残念でした。それ以外は良かったです。
Business
10/10
Exceptional
19 Oct 2025
??
枕が選べて、寝違えたりすることなく眠れました
Leisure Partner
10/10
Exceptional
15 Oct 2025
??
スタッフさんの対応は丁寧でとても気持ちよかったです。静かで快適な館内でした。ご当地の深谷ねぎのお鍋やスイートポテトなど充実した朝食も美味しかったです。また使わせていただきます。

Business Self
8/10
Excellent
09 Oct 2025
よしゆき
駐車場は、管理会社の立体駐車場でした。一泊でしたので何の不自由もありませんでした。
Leisure Family
10/10
Exceptional
06 Oct 2025
NOBUKO
朝食が、とても、美味しいし、部屋の感じも、良かったです!
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
Satoshi
スタッフの方々の接客も良く気持ちのいい旅になりました♪この価格で駅からも近く温泉の浴場も市街地なのによかったです

川越旅行にはおすすめします
8/10
Excellent
22 Sep 2025
Takashi
清潔で使いやすいホテルでした。
Business Self
8/10
Excellent
20 Sep 2025
かよ
スタッフの方との接点は
あまりなかったが、帰りの際、
わざわざ駆け寄ってお菓子をいただき
気持ちよくチェックアウトできました。
10/10
Exceptional
12 Sep 2025
タケシ
スタッフの対応が親切丁寧で素晴らしい
Self
8/10
Excellent
07 Sep 2025
Kuniaki
テレビが大きく見やすかった
椅子、テーブルが広く良かった
8/10
Excellent
05 Sep 2025
ヒデトシ
提携駐車場が狭く、難儀しました。
Business Self
8/10
Excellent
04 Sep 2025
YASUO
駐車場が少ない
Business Self
10/10
Exceptional
28 Aug 2025
まこと
皆さんが笑顔でとても楽しそうに仕事をしているのは印象的でした。スーパーホテルで働くことが、多少大変なことがあったとしてもチームワークで乗り越えているのだろうと思いました。社長さんの雑誌でのインタビューも印象的でした。スタッフの方に朝お話を聞いた時、元気で生き生きとしていたのがこちらも嬉しかったです。

これからも川越店ならではの素晴らしいホテルを作っていってください。ありがとうございました。
Leisure Family
8/10
Excellent
27 Aug 2025
y-m
朝の無料朝食が豊富でとても美味しくて良かった!
8/10
Excellent
25 Aug 2025
SATOKO
駅近で良い!食事のお店選びに困ったので、駅ビルの中のお店を活用できて良かった。
Friends_and_family Family
8/10
Excellent
22 Aug 2025
Kimiaki
朝食もついて立地もよく、また利用したいと思えるホテルでした
Leisure Family
8/10
Excellent
16 Aug 2025
ユウジ
非常に良かった
Leisure Family
10/10
Exceptional
15 Aug 2025
Makoto
近くに飲食店が多数あり便利です。また機会があればよろしくお願いします。
Leisure Family_with_children
8/10
Excellent
13 Aug 2025
TOMOMI
天然温泉がとても良かったです。
6/10
Pleasant
03 Aug 2025
TORU
川越に来るときはまた利用したいと思います
10/10
Exceptional
03 Aug 2025
イズミ
食事次で1万円以下は、助かります。
ベットも快適でした。
Business_and_leisure Self
10/10
Exceptional
31 Jul 2025
RIEKO
大浴場があったのでゆったり出来て良かったです。朝食のパインパンが特に美味しかったです。
Leisure Family
6/10
Pleasant
25 Jul 2025
SAYOKO

1つを除き大満足

夜景が見えないお部屋だったことだけ不満は残ってしまいましたが、目当ての温泉も夜通し利用できて快適、朝食ビュッフェも和洋どちらも美味しくお腹いっぱいになり、チェックアウト後にロビーで少し時間調整して出発できました。お世話になりました。
Self
8/10
Excellent
20 Jul 2025
ミカ
裏に商店街があり、とても楽しい
10/10
Exceptional
20 Jul 2025
TOMOMI
ホテルの駐車場がいっぱいで他のところに停めたのですが、その際に凄く迷惑をかけてしまいました。ホテルの支配人の方が親切に対応してくれたので、とても助かりました。なかなかこんな対応してくれるところは無いと思います。お勧めです!
朝食も美味しかったです!
Self
10/10
Exceptional
18 Jul 2025
KIMIYA

川越駅前、快適なホテル

朝食が美味しくて無料、温泉が夜中も入れるのが良いですね
Business
10/10
Exceptional
11 Jul 2025
Mizuki
めっっちゃよかった
10/10
Exceptional
04 Jul 2025
Kun I
很好,有機會會再來
Self
10/10
Exceptional
29 Jun 2025
Kota
ビジネスホテルとしてのクオリティが極めて高い。
居室の清潔さ、快適さと寝具が特に重要だと考えているが、清潔さについては言うまでもなく、寝具も枕が選べるなど非常に良かった。
また、広くはないが温泉がある点や、アメニティが充実している点も高く評価したい。
コインランドリーも利用させてもらったが、手入れが行き届いているように思われた。
総じて非常に良かった。また利用したい。
Leisure Family
2/10
Poor
22 Jun 2025
YUKIE
大浴場が思っていたよりも広くて開放的でした。
Self
8/10
Excellent
21 Jun 2025
hiroshi
ウエルカムドリンクが無料のドリンクバーで飲み放題なのは驚きました。
18時以降はアルコールも🆗なのは凄いと思いました。
旅行先にも自分のシャンプーなどを持っていくので必要なアメニティだけ選んで持っていく形は無駄を省く良い試みだと思います。
ビジネスホテルなのに大浴場と朝食付きがベースで付いているのも良かったです。
Self
10/10
Exceptional
19 Jun 2025
MOTOYA
朝食が美味しかった。
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
KATSUYUKI
駅から近く助かりました。蔵の町の日乃本帆布に何度も行けました。

Location & surroundings

Superhotel Saitama Kawagoe
2 31 5 Shintomi, Kawagoe, Japan

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Superhotel Saitama Kawagoe

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