Name: Comfort Suites Huntington Beach
Address: 16301 Beach Boulevard, Huntington Beach, 92647, US

2/10

Poor

23 Jul 2026

Gib

Hello

The carpet was dirty and have not been cleaned for months, The AC didn't work properly, the refrigerator didn't function well.

The shower fixtures were loose in the bathroom wall

The health department should not let such rooms in the facility to operate

The worst experience in a hotel ever

4/10

Poor

22 Jul 2026

Lindi

Pros and Cons of Staying at This Hotel
Pros:
Fast and easy check in with convenient parking. The hotel is in an excellent location within walking distance to many restaurants and grocery stores. Housekeeping was responsive. I requested service one evening, and they promptly cleaned the room and restocked towels. There was also a good variety of breakfast options.
Cons:
Upon arrival, the air conditioning was not working, leaving the room at 79 degrees on a hot summer day. Maintenance responded quickly, but we still had to wait for the room to cool down.
The pool was poorly maintained and visibly dirty (not cleaned daily). We tried using it to cool off but were so grossed out that we never returned, even after mentioning it to the owner who said he would clean it right away.
The room was in need of a serious deep clean. The carpet appeared to have never been properly cleaned, and the toilet was in particularly bad condition.
Overall: The hotel offers convenient basics and a solid location, but the significant cleanliness and maintenance issues made for a disappointing stay.

8/10

Excellent

20 Jul 2026

Bryce

Decent budget stay. Breakfast was fantastic. The front desk attendant wasn't friendly. It worked out well for our needs: a late-night arrival and an early morning check out.

Friends_and_family Family

2/10

Poor

19 Jul 2026

Brooke

Absolutely terrible customer service. Sink would not drain, shower leaked, bathroom smelt like sewer. & not even the tv remote worked in the room. Because we got to the hotel after a night out at midnight was told “I should’ve told them during business hours”

Partner

4/10

Poor

19 Jul 2026

Frank

The breakfast

4/10

Poor

18 Jul 2026

Alexis

Very loud Air conditioner that turns on and off all night long no matter what setting it’s on. Staff told me I could do a late check out but then other staff member told me no. Not very clean. Had a dirty/musty smell. Will not return.

Family_with_children

6/10

Pleasant

17 Jul 2026

Melissa

The lock on the door was broken the fridge did not work.

Family

6/10

Pleasant

17 Jul 2026

VyVy

Breakfast

Family

4/10

Poor

15 Jul 2026

Matthew

Bathroom door broke, bathroom light broke, shower head did not work well.

Family_with_children

4/10

Poor

15 Jul 2026

Alfred

Bedding was dirty and some missing on the sofa bed. I came in late and staff was not prepared to provide clean bedding. I had to wait in the lobby over an hour until the were able to hand me clean bedding.

Family_with_children

6/10

Pleasant

15 Jul 2026

Tien

The property is in a convenient location. They include hot breakfast which was nice. The rooms are ok if you’re in the budget. We had 2 children with us, and it was a good stay for us. Not sure about other rooms, but our rooms were ok. Door had a gap under that bug can come in and we had fruit flies flying around. For the budget it’s ok for a few days.

Family_with_children

4/10

Poor

15 Jul 2026

Adelaide

First of all: to have only one person on the desk at the period when most people sign in (3-5) was absurd. It took me a half hour to sign in on a reservation I already had booked with a credit card. Ridiculous. And thank God I came at 3:30 - for guests arriving later the wait must have been considerably longer. And the woman at the desk should now be blamed. She was doing her best but one person - using a system that I think probably is antiquated and could be better - was just up against an impossible situation.
Secondl, there were no instructions at all on how to use the microwave, or how to use the TV wand. I couldn't make it work to find progreamming appropriate for my grandchildren ages 5 and 2. I went to the desk to ask for help. I was told someone would come. No one did; I went back after about an hour and given the same promise, and still no one came. So, no TV.
Third, you say free wifi. I signed in but everytime an \"error\" came up so Iwas never able to use the wifi.
This is what is good about your hotel: the pool, the fridge and microwave, the cleanliness, the breakfast. The rest of our experience was terrible.

2/10

Poor

14 Jul 2026

Keni Vanessa

My room had stained towels with mascara on them. The coffee pot had a leftover pod in the pot. And there were two coaches! One in the shower and one in my bed!! Continental breakfast was okay and places around it were in close proximity but the room was disgusting!

Partner

10/10

Exceptional

13 Jul 2026

Joseph

Great service.

Partner

10/10

Exceptional

12 Jul 2026

Ashley

Room was very clean, staff was very friendly. It was exactly what we needed for vacationing on a budget.

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Brittany

The jetted tub in the rooms bathroom, was worth the cost extra.

Partner

6/10

Pleasant

10 Jul 2026

TRANG

breakfast was ok only no bacon

Friends_and_family Family

2/10

Poor

08 Jul 2026

Melissa

This place is in dire need of renovations aside from the lobby. The rooms look nice in photos but are the absolute opposite in person. We had a reservation for 3 nights and stayed 1 only because we couldn’t get a full refund.

The room had more wrong with it than right. Beds too large for the room left little area to move, sheets had stains, closet door didn’t open, bathroom fixtures were loose and very grungy, towels had stains, room door did not seem secure, air conditioner worked but was very loud. We stayed out as long as possible, slept and checked out.

I had to bounce between the front desk and Expedia to change my stay. Both said they could not touch the reservation, the other had to. I sat in the lobby and dealt with both until it was fixed.

I would recommend triple checking where you’re staying and giving your money.

Family_with_children

6/10

Pleasant

08 Jul 2026

Sandra

Table wobble..socket not working..microwave glass plate not a proper one …not so comfortable
for a 6 night stay.. all in all just OK

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Karen

Staff was super helpful and friendly.

Friends_and_family Friends

2/10

Poor

05 Jul 2026

Melissa

Checking in was long, both workers at the front did not know what they were doing. They didnt know how to check people in. Building showed water damage on the ceiling and in the room itself, shower head looked like it was going to fall off the wall. And fire alarm was not working it normally will have a blinking green light to indicate it is recieving power, this one in my room did not. Wifi was not working and would not connect to my device, I checked in with no bug bites and left with several. Room key stopped working on day 2, and what concerns me is that they issued a new key to my husabnd whos name was not on the reservation, they asked for the name on the reservation he gave them mine(we do not share the same last name) and thats it. I would hate this situation to happen to someone trying to avoid a violet ex and they are just handing out keys to anyone. Freezer in mini fridge does not work. Over all the building needs an upgrade and saftey and privacy needs to be practiced better for your clints.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Pynthamilselvan Ramanathan

breakfast is not good

2/10

Poor

03 Jul 2026

Terica

I try to refrain from leaving a bad review and only stick to the good ones but in this circumstance, it is absolutely necessary that I leave a review.
Upon checking in there was already guests waiting in the lobby unable to check in because they couldn’t use a card in their husband’s name which OK whatever I called Hotels.com and I got that resolved by adding my husband to my reservation. I still feel terrible for another lady who was not able to do so due to a language barrier.
Once I get my room and open the door, instantly, you could smell mold or mildew. At first, I took into account that it’s an Ocean town and maybe that could be why however, I pulled out the sofa bed and underneath was covered in mold. I had three children with me so I go to the front desk and I’m told that they are already overbooked and do not have a room to put me in ( it’s 10pm at this point). The third-party found me another hotel and I was told that I would not be charged by both 3rd party and front desk.
Vacation is over and I see a charge from them, I called to speak to the manager and could not believe the way I was treated. He would not refund me for the whole stay but he did refund me for partial. The part that got me is him saying that I got another room there, which I did not. And then telling me that it wasn’t mold and it was just canvas transfer.

10/10

Exceptional

03 Jul 2026

Vanessa

I like Maria she was kind with us she keep clean and organized the buffet area.

Family_with_children

10/10

Exceptional

02 Jul 2026

Robert

Tried a different room, it was nice but I liked my other balcony more!

Partner

8/10

Excellent

01 Jul 2026

Debra

The location was perfect for us. Close to restaurants and only a short drive to the beach.

Family_with_children

8/10

Excellent

30 Jun 2026

Laurie

Staff were great. Jacuzzi was dirty

Family

8/10

Excellent

29 Jun 2026

Joseph

Beds are like a rock. The savior was the pillows…they were great. Nice location…right in the heart of HB shopping all over!

Self

4/10

Poor

29 Jun 2026

Louise

The rooms could be cleaner.

Family

10/10

Exceptional

29 Jun 2026

Faviola

Comfy and budget friendly!

Family_with_children

4/10

Poor

28 Jun 2026

Karista

Rooms were old. Staff was not friendly. Beds were hard.

Partner

10/10

Exceptional

28 Jun 2026

Lina

Breakfast could use some help to keep up with the amount of guest eating. And guess we’re continuously, waiting in line with large families to be fed and replenished food.

10/10

Exceptional

28 Jun 2026

Robert

Great location , friendly staff, clean and comfortable.

Family

10/10

Exceptional

27 Jun 2026

Michelle

The room was very very clean. The staff was very cordial and polite. The breakfast was nice and there was ample parking.

2/10

Poor

27 Jun 2026

Dana

Maria prepared/served breakfast, great job. The gal at the desk (Aeryl ?) was the rudest we have EVER encountered. Rooms now look like a ghetto with blackened tracks on the carpet, patched/cracked hollow-core interior doors, graffiti in the elevator, etc. We will never stay at this hotel again.

Partner

8/10

Excellent

27 Jun 2026

Katie

needed a quick room after a fiasco at Hotel 39, and the front desk was very sweet and helpful. did the job for a quick one night stay!

Family_with_children

6/10

Pleasant

27 Jun 2026

Elenice

Breakfast don´t offer good options, problems with clean

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Antonieta

The bed is Fantastic! Slept very well.

Business

4/10

Poor

26 Jun 2026

Reneisha

I will never stay here again! This property is in a sketchy area where there are a bunch of random folks hanging out around and in the parking lot. Our room was not cleaned properly and smelled horrible.

Partner

2/10

Poor

26 Jun 2026

Noel

It was very disappointing to say the least.

Self

6/10

Pleasant

25 Jun 2026

Sonia

Had a difficult time sleeping. Felt like bugs were crawling over me at night. Room smell and pillows as well. Shower showed long hairs on the wall. Talked to the front desk and manager to let them know about te issues.

Self

10/10

Exceptional

25 Jun 2026

Christine

The front desk lady, forgot her name. She was fantastic, very professional and very nice. I would stay here because of the friendly staff. Thank you!!

Family_with_children

2/10

Poor

25 Jun 2026

Chelsea

The staff was not friendly or helpful. We have been going to this same hotel for about 10 years and it has gone down. Doesn’t seem like they are trying to upkeep the hotel. Room was filthy and we had to wait to get switched to a different room.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Huey

Good deal

Family

4/10

Poor

23 Jun 2026

Ayumi

Clean but

8/10

Excellent

23 Jun 2026

My

Parking
Breakfast

Family_with_children

10/10

Exceptional

22 Jun 2026

Emilio

Great

2/10

Poor

22 Jun 2026

Ayesha

This was one of the worst experiences we’ve had with this property. According to their own check‑in notes, rooms are supposed to be cleaned daily unless you request otherwise. Our room was never serviced unless we repeatedly asked, and during our four‑day stay, it was cleaned only once.

The bathtub was broken, there was no hot water, and the carpet smelled dirty and smoky even though it was a non‑smoking room. I would not recommend this hotel to anyone. When we called the manager to address these issues, she hung up on us and told us to leave and find another place.

Family_with_children

2/10

Poor

21 Jun 2026

ANNETTE

From the start it was not a good experience. Staff did not interact with me in a joyful manner. The room was not clean, carpets smelled and were stained. The sofa was stained. Bathroom was moldy . Totally outdated. The place is sketchy!! Breakfast was minimal at best. Area is too small for that big of a property. The housekeepers were more welcoming than the front desk. They were all sweet and very welcoming. Their smiling faces and kind words were the best part of this place. Comfort Inn needs to do better for their patrons!!

Partner

10/10

Exceptional

21 Jun 2026

Belen

Hotel was clean overall and amenities were great.

Partner

2/10

Poor

21 Jun 2026

Lan

Plaster from the ceiling above the bathtub was crumbling and falling down due to a water leak; I stayed for three nights and had to endure that terrible situation before they finally sent someone to make repairs on the third day. I asked to change rooms on the second day, but they refused, claiming there were no rooms available.

Family

10/10

Exceptional

21 Jun 2026

Darlene

The staff from front desk to the staff setting up breakfast were very nice and welcoming. Good location I’d go back if you want to be a short drive to the beach. The room was small but I appreciated having a microwave and mini fridge

Friends_and_family Family

2/10

Poor

20 Jun 2026

Noel

Dirty carpet roach none of the electric ports worked in the room just the rest room socket worked. Other than that everything was…

4/10

Poor

20 Jun 2026

Noel

Carpet was really dirty and A/c smelled. Door hinge screws were fslli v out of the door frame and a roach made an appearance. I mentioned it to the less than pleasant front desk person and I was offered an maintenance person. I’ve stayed here before and its convenient location is perfect but I will not stay here again.

10/10

Exceptional

19 Jun 2026

Nastasia

Conveniently located near Starbucks, Target, and Jack In the Box. Front desk staff were super friendly and helpful, and even remembered who I was from Check In to Check Out. Not many places provide that extra touch. It meant a lot to know that hotel staff provide a friendly service and guests aren't just a number.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Karin

En general no fie nada agradable la estadiadesde la atención en recepción , problemas con el wifi habitaciones pequeñashasta la edificación. Parecía un hotel abandonado jajaja

Friends_and_family Family

4/10

Poor

19 Jun 2026

McKayla

The male manager or owner was very rude to the young girl staff at the check in counter. The young girls seemed intimidated by him. Didn’t direct us to the right area for our room. Then go to take a shower and the tub didn’t drain well the shower valve was loose and there was black mold in the roof in the bathroom. Very disappointed after seeing so many good reviews.

Partner

10/10

Exceptional

18 Jun 2026

Johanna

Room was clean, Breakfast was hot and the staff was very friendly! Didn’t really understand the whole anti-Marijuana campaign seeing as we smelled it all three days?

Partner

8/10

Excellent

17 Jun 2026

ha

The staff was friendly, room was clean. Breakfast was average with enough supply of bacon sausage and eggs. Parking was free and had plenty parking places for customers.
The refrigerator could not keep temperature cold enough, despite adjustment from hotel’s staff.

Family

2/10

Poor

16 Jun 2026

Harry

don't bother booking here, elevator don't work properly and people were actually getting stuck in it. dirty rooms and horrible staff

Friends_and_family Family

2/10

Poor

16 Jun 2026

Courtney

Our first room smelled like pure mold and musty. It was in a location that didn’t get much access to Air as it was on the inside room. They did switch us to a new room where the door opened up to allow more fresh air.

The front desk was not very friendly, and the beds were not very comfortable

2/10

Poor

15 Jun 2026

Melissa

Front desk clerk extremely rude, and not helpful
Overcharged us

Partner

4/10

Poor

15 Jun 2026

Loren

The pictures are deceiving. The rooms are small, cramped, and old. There were stains on the sheets, the room smelled, and just an overall uncleanliness. The breakfast options were limited and some of the product offerings were expired. I would NOT recommend this property.

Family_with_children

4/10

Poor

14 Jun 2026

Kaila

Did not take trash out or give clean towels like it said they would daily. It’s fine if they weren’t going to but it would be nice to know. Room stunk real bad and moldy spots all over room and in bathroom. Carpet would turn your feet black after you got out of shower. Breakfast was good but you are not aloud to take anything back to your room. Would be nice if they had more seating available since you can’t leave with the food to your room.

Family_with_children

2/10

Poor

14 Jun 2026

Briana

I do not recommend this hotel to anyone!
Check in time was 3 PM. We waited in the lobby and received the key a little after 3pm. We get to the room and it smells. We turned on the air and open the window. We took off our shoes and noticed the carpet felt damp. We called housekeeping to come and check it. The lady said she just cleaned this room and the carpet does not feel wet. We figured we would just wait and see if it felt better once the air started circulating. It didn’t, we had to keep our shoes on the whole time. We pulled out the pullout sofa to make the bed and the bottom of the mattress had spots of mold. I immediately went up to the office. It was already almost 11 PM. I asked for blankets just so we could put it over the couch. The lady asked if we wanted to switch rooms and I told her no because it was so late already and we had to be up early the next morning. I told her when we had the first issue with the damp carpet they didn’t offer to change our room and said nothing else was available. I showed her the pictures of the mold on the mattress. I asked to speak with the manager. He had gone home for the night and was not going to be there until 3 PM the next day. She called him and explained the situation but she would not let me speak to him. I asked for a refund so we can go somewhere else the next day but she just kept saying they can’t do that. It was very frustrating and they weren’t very helpful. We had to stay there 3 night and deal with that.

Family_with_children

10/10

Exceptional

14 Jun 2026

Antonio

Rooms are very clean and nice. Would definitely stay again

Partner

4/10

Poor

14 Jun 2026

Kristen

If you are wanting motel 6 vibes be my guest! This place is super old and there’s not a whole lot of comfort going on. It really needs to be demolished and built over again. Everything is super outdated. The bathroom counters are toddler height, the AC unit is the old school kind that is attached to the outside so you will hear it every time it clicks on when you are trying to sleep.
Beds are not comfortable at all. The pool is literally in the middle of the parking lot. The breakfast is digesting unless you just want coffee, juice, yogurt and fresh fruit. The only good thing this place has got going on is that it’s across the street from target, Chick-fil-A and Starbucks.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Jose

Room was extremely filthy , toilet seat broken, shower was out of shampoo and conditioner , received the wrong room

Family_with_children

8/10

Excellent

14 Jun 2026

Daniel

The hotel was a little bit older and needs an update. The room had a smell like it was pet friendly at one time. The size of the room was decent which I liked. The breakfast had lots of choices and one person was hustling bringing more food out. Seemed like she could have used some help. I give her a five! Parking was free , they gave me something to put on the dash of my car. All in all a decent place to stay for the price. I would do it again

Partner

2/10

Poor

14 Jun 2026

Kim

For the price we paid, the room was not adequately cleaned. The room had a foul odor from the AC unit, the shampoo bottle in the bathroom was depleted upon our arrival, the shower faucet was nearly damaged, and the breakfast was not satisfactory at the price we were charged for the room. The property has ample parking spaces, and the front desk personnel were cordial. Overall, the staff was friendly, provided ample parking spaces, and there were no positive aspects to this hotel. I should mention that there was also a homeless individual sleeping on the premises on 2nd floor hallway. With the price we paid, none of this problem should not have occurred.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Adriana

The sheets and towels felt very clean.
The beds and pillows were very comfortable.
The kitchen staff for the breakfast bar were very friendly, efficient and serviceable.
The carpet in the room could use a steam clean.
All the necessary components for a good night’s rest were taken care of😊

Family_with_children

2/10

Poor

10 Jun 2026

Greg

Rooms were musty and smell damp balcony door was broken. You could see outside through the cracks, hot tub was cold for 3 days, we were there. Carpet was dirty. Our daughter also stayed with her family and their couch sofa bed had mildew on the mattress. Their carpet was damp and smelled moldy.

Friends_and_family Family

2/10

Poor

10 Jun 2026

Brian

It was 4 of us I got the room for the sofa bed .Within 20 mins of checking in I told them they said they would send maintaince or switch rooms .That never happened .Second day I told them they said the same thing .Nothing at all.Also WiFi would not work waffle machine for breakfast was broke and our tv kept turning off.

Friends_and_family Family

2/10

Poor

10 Jun 2026

Calvin

Front desk staff offered minimal help when we had serious issues with our room upon first walking in room door. Asked for another room due to issues, asst mgr or manager was uncooperative at first with providing us another room. Upon entering room it smelled of unpleasant odor. Floor had not been vacuumed, crumbs, staples and paper bits on carpet. Paper liter on tables. Bathroom had a dead bug in sink which drain stopper did not work. Grudgingly given different room which smelled and looked clean. Slight annoyed look from front desk when dropping off door card when checking out.

Partner

10/10

Exceptional

10 Jun 2026

Thien

Good place..and safety. Will stay again

10/10

Exceptional

09 Jun 2026

Christopher

This is a great place to stay in Huntington Beach. There is a mall across the street with lots of different restaurants, from Chinese hot-pot to sushi to Korean barbeque to Mediterranean style to American and Mexican style food. Also lots of shopping. It is only a 20 minute walk to Old World German Beer Garden and you can hop a bus and be at the beach in about twenty minutes (or be there driving in about ten). Plus, they don't allow pets!! Very clean and well maintained. You can't beat it for price and location!

Self

10/10

Exceptional

08 Jun 2026

Samantha

Our stay was great The waffle machine didn't work and the ice machine was down besides that everything was great

Friends_and_family Family

2/10

Poor

08 Jun 2026

Elizabeth

Besides the continental breakfast, it was difficult to finish our stay. The room smelled, the pool wasn’t clean and hospitality wasn’t willing to accommodate requests until we complained further.

Family_with_children

2/10

Poor

07 Jun 2026

Mark

What a dump !! The front desk (incompetent) The rooms were gross , the breakfast is gross ! I paid extra for a balcony and couldn’t use it because the door molding with nails poking out blocked my way out to the patio ! I called to complain but nobody answered the phone and when I went down to the front feet they told me the manager would come up but never showed up !

Partner

4/10

Poor

06 Jun 2026

Danielle

The ceiling in the bathroom was buckling from water damage and was crumbling. The rug was soggy and had weird stains. Everything looked like it needed a massive renovation. My in-laws’ bathroom sink didn’t even work. The front staff was not the friendliest either. The hotel is right next to a busy street and you can hear everything. It is very convenient for dining and shopping options, though.

Family_with_children

4/10

Poor

06 Jun 2026

Michael

First, when it came to cleanliness of the room, maybe a few marks on the bathroom walls but otherwise no complaints at all.
Now the comfort of the room and bathroom amenities is another story. The plumbing needs work. The shower/tub diverter valve doesn't work properly. The water pressure was low. Wasn't even provided decent soap. They expect you to use the same bar soap for your body as your hands. The pillows either super flat or extremely lumpy. The mattress itself was so stiff, the worse I have ever used. Overall, seriously needs some updates building wide. Other than that, again, staff was great. But I would never stay again

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Cindy

The elevator was broke and the ice machine kept running out of ice. We were on the 3rd floor, really could have used the elevator to haul all of our stuff for the weekend.

Family_with_children

2/10

Poor

05 Jun 2026

Diamond

I’ll start off this review with…I was displaced due to the Garden Grove Chemical Spill. Not know how long we were going to be displaced. I splurged and got the King Deluxe with the balcony. This would be the 2nd place I booked during the evacuation. On Expedia, the photos looked great and the amenities of breakfast, pool, jacuzzi, and fitness gym was what sold me. When I booked, 30 minutes later I found out that the evacuation zone had changed and we could go back home. So I tried to get a refund or even reduce our stay. NO SUCH LUCK. Both the owners and Expedia said it wouldn’t be possible. So being hopeful, we checked in hoping that we would stay based on the photos posted on Expedia. Let’s just say, we walked into the room and then left. The photos were deceiving.

There were stains in the couch and carpet. The was a badly patched up hole in the bathroom door. AND it was just DIRTY! There we crumbs, wrappers, and water bottle caps on the floor. The mini fridge provided smelled. The room was also DARK!!! No windows. Since we didn’t stay, we didn’t use any of rhe amenities so I can’t say I’d breakfast was good, pool was clean, gym had working equipment, or if the jacuzzi was hot. If I could. I would give this place negative stars.

Family

6/10

Pleasant

04 Jun 2026

Mark

While the room was clean, it was very run down and dated. The bed was uncomfortable, the walls stained, and the toilet paper holders were broken. We won’t stay here again.

Partner

2/10

Poor

03 Jun 2026

Xia

Very poor

2/10

Poor

02 Jun 2026

Marie

Elevator did not work at all had to carry all my stuff all by myself with no help asked for towels never got them went down to lobby 3 times to ask where were they I feel I should be compensated for the inconvenience of having to walk up and down the stairs like 25 times to take all my stuff down at check out

10/10

Exceptional

02 Jun 2026

Mari Nichole

Staff was extremely friendly and professional I had some problems with my WI FI called front desk the gentlemen working let me know it would be taken care of and got back with me to ,make sure everything was ok only problem is security is weak and it will tell you no internet access that is the only issue I had which was small compared to staff going above and beyond to assist me when my phone locked me out. The very friendly and helpful young lady working the front desk was patient allowing me to use the computer to transfer funds and unlock my card to pay for another day. I only wish I could have went on line to make the reservation as I did for the 2 prior nights I paid almost double the price plus another 100 dollar deposit it could not roll over policies are beyond employee control and she went abo9ve and beyond to help me out and all staff including house keeping are reason to return and refer friends and family.
Sincerely George Anthony Contreras

Self

10/10

Exceptional

01 Jun 2026

kenneth

Overall was a good stay. I stayed there twice and I will stay there again if that tells you something :-)

6/10

Pleasant

01 Jun 2026

Pedram

Good location. Lots of parking. Breakfast was good. The hotel is a little old and outdated. Bed was not comfortable.

Partner

10/10

Exceptional

30 May 2026

Matthew

My experience at this property was amazing. Definitely felt the southern hospitality. The staff was so nice and engaging especially my new friend Tom the property maintenance guy. Everything was super clean and very comfortable. I’ll definitely be back.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

kenneth

It was excellent! I was pleasantly surprised. I will be staying there again!

Self

8/10

Excellent

28 May 2026

Karen

Hotel is in a great location within walking distance to lots of stores and food. Hotel is older but rooms are okay.

Family

8/10

Excellent

28 May 2026

Dennis

Good stay and clean. Staff is super nice.

Self

4/10

Poor

28 May 2026

Cheyanne

The first thing I noticed were the stains on the lampshades and how poorly the room was kept. Next my boyfriend had noticed hair on the bed when we hadn’t been on it yet. Despite this, we didn’t want to leave and change hotels cause that could be a hassle. On the second night, we found a 2 roaches in our room. Immediately, I packed my bags and went downstairs to see if I can get a partial refund from the hotel. The staff member did not seem concerned or apologetic at all. She asked if I wanted to change rooms, but if there’s bugs in one room, they’re definitely gonna be bugs in another. She told me since I booked her Hotels.com that I would have to get a refund through them. So I contacted Hotels.com and they helped me out and I had a great customer service through them. I will never stay at this hotel again. There’s probably a reason that they don’t let you bring the breakfast upstairs and I think the roaches are one of them. also, you can hear everything that’s going on. The walls are super thin.

Partner

8/10

Excellent

27 May 2026

Salvador

Smelled kind of nasty, but we slept good.

Family_with_children

10/10

Exceptional

26 May 2026

Robert

staff were very nice and helpful

Friends_and_family Friends

2/10

Poor

26 May 2026

Brittany

The rooms smelled like the carpets haven’t been cleaned and they did not clean our bathrooms when they refreshed the rooms and left them on the floor.

Family

6/10

Pleasant

25 May 2026

Felix

Staff was very helpful and nice the whole stay.

Family_with_children

4/10

Poor

25 May 2026

Robert

The person at the front desk didn't even greet us. All they said was 'Identification and credit card!' Didn't even say please. We needed a luggage cart and this thing was so rickety and dirty, we were skeptical about putting our luggage on it. After we got it to our room I just felt dirty touching it and had to wash my hands right away. We didn't eat breakfast because it didn't smell all that great and the coffee was horrible!!! We've stayed at many Comfort Inn and Suites over the years in our travels, but this one is the worst yet, by far!!

Partner

6/10

Pleasant

24 May 2026

Jana

The pool area needs some repairs and whatever was making the area smell like petroleum or gas…

Family_with_children