Best Western Westminster Inn

8/10

Excellent

20 Mar 2026

Joseph Anthony Aksamit

Clean room

Self

2/10

Poor

16 Mar 2026

Sarah

The hotel messed up my reservation and still charged me full price for a room we did not sleep in or use. The manager is not willing to discuss the issue with me.

Family_with_children

8/10

Excellent

10 Mar 2026

Samantha

I highly enjoyed the location and safety including permit (free) parking. My daughters complained that the bedsheets had stains and the beds were way too soft. The bathrooms are outdated and I struggled with getting the right water temperature using two taps. The water ended up being too hot or too cold. Nevertheless, the staff was super friendly and helpful. The breakfast had real eggs and it was a treat given that it was free. The bacon was fantastic and as usual I would prefer to skip the processed sausages. The pool & hot tub looked appealing but we did not have a chance to venture there due to Disneyland. Word to the wise, if you have to pee, stop along the way. There is no lobby bathroom. Gratefully, the front desk reception let me use the office bathroom.

Friends

10/10

Exceptional

09 Mar 2026

Adrian

Nice room

6/10

Pleasant

08 Mar 2026

kevin

There was still items left for breakfast at night time. My room smelled odd and I couldn't get rid of it even with Lysol. I had a two queen beds and they were mismatched. One had a memory foam bed and the other had hard springs

Friends_and_family Family

2/10

Poor

03 Mar 2026

Elsa

I was there 1 week. I just got Xtra towels but did not request room service
My problem was all the smoke from smokers.
It makes its way in the rooms and a lot of smokers outside.

The property is run down in need of renovation.
The staff is kind and helpful.

Family_with_children

10/10

Exceptional

28 Feb 2026

Veronica

The room was really clean, the area was really quiet and peaceful and the check in and check out process was amazingly easy simple and fast

Family_with_children

8/10

Excellent

23 Feb 2026

Tuong-Nga

Check-in was easy. Staff very helpful. Room was clean and spacious. Towels are very thin. Breakfast was meh: bacon looked like plastic strips, scrambled eggs tasteless. Fortunately, location is close to a lot of eateries so we skipped the hotel breakfast.

Friends_and_family Family

6/10

Pleasant

09 Feb 2026

JOSEPH

Building itself needs alot of maintenance, seems run down

Leisure

10/10

Exceptional

09 Feb 2026

Heather

Helpful staff.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Rebecca

Staff was so nice and accommodating.

Leisure Self

4/10

Poor

02 Feb 2026

Alexandrea

Room was dirty. The floors turned our feet black. There were bugs in the room, and shower rod was falling off the wall. Small breakfast options, and broken toaster and juice maker.

Business Family

10/10

Exceptional

31 Jan 2026

Anna Victoria M

It has everything we need and the staff were really helpful, specially the man who does the night shift.. during our stay.. Jan 30-31, 2026. Thank you!

Leisure Family

10/10

Exceptional

27 Jan 2026

Jamesha

The room was clean the breakfast was good and the motel area was good

Leisure Family

10/10

Exceptional

27 Jan 2026

Dean

The staff was very helpful and courteous and the amenities and room was very clean! It was a pleasant stay!

10/10

Exceptional

27 Jan 2026

Lisa

The staff was excellent and highly courteous. My room was cleaned and fresh towels and linens were given daily. The staff always had a friendly smile that made me feel that they cared about the comfort of my stay.

Leisure Family

8/10

Excellent

26 Jan 2026

Amy

Room was clean, did have a nice shower head. We called ahead to make sure we got a 1st floor room, as my husband does not climb stairs well. When we arrived they gave us a second floor room. There is no elevator. The place itself is very old. Definitely has seen its better days. All room doors and stairs are outside. It rained while we were there, and there was water puddles everywhere on the second floor. Over all, we will choose something else in the future.

Business

10/10

Exceptional

24 Jan 2026

Peter

The hotel is barely a three star hotel; it's more like a two star. So let's call it a 2 1/2 star hotel. There are some really nice things about it, but also some not so great things. First of all, the man at the front desk was awesome. Very friendly and helpful. The pool and Jacuzzi were very clean and very nice, we really enjoyed that part. The room was fine, nothing special. It was clean. The TV in our room didn't work which was disappointing. We wanted to call the front desk but the telephone also wasn't working. The bathroom is very dated; it really needs to be renovated. So considering all of that, I would rate it a 2 1/2 star hotel. But as a 2 1/2 star hotel, I gave it 5 stars, if that makes sense. Basically, don't expect too much and you'll be happy. The price was very reasonable.

Leisure Family

6/10

Pleasant

22 Jan 2026

David

The room need a serious update. The breakfast was terrible. Usually have good luck at Best Western but not this time.

Partner

6/10

Pleasant

16 Jan 2026

Brent

Then place was worse than the rating. It was OK. The hot water was hit and miss, showered one morning with cold water before the heat came through. Breakfast was good enough, nothing special.

Self

6/10

Pleasant

14 Jan 2026

Hung

It was Ok

Business

6/10

Pleasant

11 Jan 2026

Tina

The room had an odor to it kind of a musty old scent, there were some holes in the walls, where two walls would meet, usually near the baseboard. I was worried a mouse would get in. The bed was adequate. Hotel is very close to the street and even though we were at the back we still heard street noise. Probably will not stay there again.

Partner

10/10

Exceptional

02 Jan 2026

joelle

Perfect

Leisure Family

4/10

Poor

22 Dec 2025

Ajay

Room size was great and great location. Safe neighborhood. But
Not maintained well. Totally run down place. Everything here Old and over used. mattresses were very saggy and uncomfortable to sleep. Heating system is very noisy when ever it ran. Breakfast place was extremely crowded with no place to sit. Our past experiences with Best Western at other locations were much better. We booked based on those experiences to be totally disappointed.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

PATRICIA

The clerk at check in (don’t know his name) was friendly, courteous, and helpful. When we asked for additional blankets he provided them promptly and brought them to the door. The room was clean and comfortable. Don’t know if I’ll be back in the area again but would consider staying here again if I am.

Leisure Family

6/10

Pleasant

09 Dec 2025

Allison

Asked for room service that never came. Walls were very thin - heard everything in the next room. Bed is extremely squishy. Pillows don't provide much support. Front desk staff were helpful at check-in/checkout.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Flor

i’m not gonna lie when I showed up the place on the outside looked very shady 😰 but I was truly surprised how clean the rooms are! The continental breakfast is simple but fulfilling. And the customer service was great. Definitely recommend it.

Business Partner

4/10

Poor

04 Dec 2025

christine

avoid this old dirty motel. another issue was broken plumbing

Leisure Partner

6/10

Pleasant

30 Nov 2025

Marin

The room was definitely on the older side, but the staff themselves were courteous throughout our stay. However, there were a few inconveniences, one night our key card stopped working, and when I called for fresh towels, they never arrived. Our room also wasn’t serviced at all during our four-night stay, even though we left by 9 a.m. each day. Overall, friendly staff but the service and upkeep could use improvement.

Leisure Family_with_children

8/10

Excellent

29 Nov 2025

Tina

Most of services are good, except the stair is outside the building; it is not comfortable to walk into the room when it rains and wet.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Lan

Enjoyed our stay. All the staff we encountered are very nice. Room is clean. The location seems safe. Free breakfast is nice! Hot water and coffee are available 24/7 which is very nice! There’s no down comforter like it stated on Expedia website, but that’s ok for us. We will book this hotel again whenever we’re back to Westminster 🙂

Leisure Family

8/10

Excellent

26 Nov 2025

William

Friendly staff.

10/10

Exceptional

24 Nov 2025

Celeste

Great clean room !

10/10

Exceptional

23 Nov 2025

DEBRA

It was clean & comfortable

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Darrell

Clean room

8/10

Excellent

19 Nov 2025

Robert

Yes all good

Self

10/10

Exceptional

14 Nov 2025

Kirolos

Was very pleasent

Leisure Family

10/10

Exceptional

12 Nov 2025

KYU

I satisfied for all their work. It was very comfortable for my family to stay

10/10

Exceptional

12 Nov 2025

Khoa

Clean room, nice staff

Business Family

10/10

Exceptional

10 Nov 2025

Lauranne

Our room was spacious and clean. The property is modest but well maintained. Very quiet! A good value for the price on a weekend. We would stay there again.

Leisure Family

2/10

Poor

04 Nov 2025

Nam

I came with my family and they hated it. I would give it a zero star rating. We left after staying one night. Thy promised to refund me for the remaining nights but lied.

Bathroom - running water for the sink was horrible, very low pressure. The closest stand was rusty

Noisy room - you can hear people talking all night until 3am. There were noise coming from the room next door all night.

Bed - the queen beds were unbearable and my son was itchy all night

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

ulysses

Yea

10/10

Exceptional

03 Nov 2025

Dan

This property is seriously in need of a facelift. Everything is in need of a serious remodeling. We would not stay here again.

Leisure Partner

8/10

Excellent

02 Nov 2025

Jane

Room was nice and mostly clean. Location and price were convenient. Would stay again.

Our biggest problems were the shampoo and body wash bottles were empty and the conditioner bottle was completely missing. We couldn’t help but notice the AC filter was absolutely disgusting, maintenance should really check on that more often.
And if you’re facing the street, it will be very noisy at night. Not suitable for light sleepers.

Leisure Family_with_children

8/10

Excellent

01 Nov 2025

Kelly

everything was perfectly

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Titus

I needed a getaway, and this place was perfect—an oasis of tranquility where I found satisfaction in my room and received exceptional assistance from the front desk.

Business_and_leisure Self

2/10

Poor

23 Oct 2025

Huy

Outlet is loose. Floor is very dirty. Wifi does not work

6/10

Pleasant

20 Oct 2025

jeanette

The maintenance wasn’t the best we asked

8/10

Excellent

20 Oct 2025

Krista

The tv in our room came on every 30 minutes by itself throughout the night. Kept me awake. Strange thing.

Leisure Family

6/10

Pleasant

19 Oct 2025

Stanley

Staff was very helpful and friendly, however the options for breakfast were of marginal quality and not tasty nor very healthy.

Leisure Family

10/10

Exceptional

19 Oct 2025

Alyssa

good

10/10

Exceptional

19 Oct 2025

Claudia

Gave us a free upgrade! Unexpected, but contributed to a great stay!!! Such friendly staff as well!!! Would stay here again😄

Partner

10/10

Exceptional

18 Oct 2025

Sharon

Wonderful hotel. Just would like to have elevators. Breakfast was great. Bed was comfy

Partner

4/10

Poor

11 Oct 2025

SHERYN

I loved my room. But I wished the bed were firmer. I woke up with horrible back pain. The front desk staff gave me a room where the family upstairs had a really rambunctious son. I went and told the evening staff at 9 pm to please contact the family to please be quiet, since it was getting late. The staff apologized for the disturbance. The child calmed down around 10 pm. But in the middle of the night at 3 am, the kid woke up and started running around. My room ceiling was shaking. It went on for an hour plus. The Front Desk was closed when I called. I woke up feeling horrible from not being a to sleep well. No apology or discount was issued by the morning staff person when I called and told them the issue I was having with the guests above. They just switched me to another room by noon, since it was a two-night stay.

Leisure Self

10/10

Exceptional

10 Oct 2025

Richard

Nice staff ok property

6/10

Pleasant

30 Sep 2025

Katrina

The room was not as listed on the site, and the area was not secure for a young lady looking for accommodation in an area with food and shopping options. I would not stay at this Best Western; I was not satisfied at all.

Leisure Self

6/10

Pleasant

28 Sep 2025

David

Overall,decent place to stay.Breakfast was fine..Only complaint was the mattress and pillows

Leisure Partner

4/10

Poor

28 Sep 2025

Carla

As a single professional woman, I did not feel safe. The area is not very good. I will not be back.

Self

10/10

Exceptional

21 Sep 2025

Maricela

Quiet at night clean

Leisure Family

2/10

Poor

18 Sep 2025

Henry

Not allow for the people just check out to use the restroom, we have to take the kid somewhere else.

4/10

Poor

15 Sep 2025

Amber

Our bedding was dirty and the location was not great. it seemed much nicer on the ads. We will not be going back.

Leisure Family

10/10

Exceptional

14 Sep 2025

Helena

Clean and quiet. Nice breakfast. Well worth the price. Will come here again.

Leisure Partner

8/10

Excellent

13 Sep 2025

Marcelo

Affordable hotel matching to the price.

Leisure

10/10

Exceptional

07 Sep 2025

Rebecca

I loved this place!!! The staff was so friendly. The room was clean and so much better than I had expected. You are close to walk to get tacos and some goodies like starbucks down the street. I loved it so much and I cant wait to stay here again. Shoot I am looking to book my next stay for this winter already!!!

Leisure Self

6/10

Pleasant

06 Sep 2025

Mario

I like the pool and putting green

Leisure Family_with_children

6/10

Pleasant

30 Aug 2025

Joseph

The bathroom is small and old. The commode had rust spots in it. The bathtub is dangerous. Very slick and no hand holds. The floor tiles were slick and old.

10/10

Exceptional

20 Aug 2025

seifu

great hospitality.

Leisure Family_with_children

6/10

Pleasant

14 Aug 2025

Mieko

The room was fine, but the walls are incredibly thin. People casually walking on the room above is very audible. Food options are okay. The bathroom is terrible. The toilet was all the way up against the wall when there was PLENTY of space for it to be a comfortable amount of space away from the wall. Not bad overall but the price was a little high all things considered.

Leisure Family

10/10

Exceptional

10 Aug 2025

Phoebe

Recommend staying here

Bed was huge and comfortable the pillows were amazing. Internet worked great and very convenient to gas stations, stores and restaurants. And the pool and jacuzzi were perfect!

Business

6/10

Pleasant

06 Aug 2025

Viktoriia

Dirty sticky floor, nice pool area

The floor close to the bed was sticking and when was tapping it all decks was so dirty, but in general it was nice and clean. The pool was nice, but the hot top was a little bit hot plus a slightly smell of serum.. button general the complex was clean nice and calm.

Friends_and_family Family

4/10

Poor

03 Aug 2025

ROBERT

Motel Needs A Upgrade

Motel is a bit ran down; needs upgrade badly.

Self

10/10

Exceptional

02 Aug 2025

Alexander J.

Super Stay

Super service, close to everything, Large rooms, soft beds - what else do you need?

4/10

Poor

28 Jul 2025

Kuupunahele

What you need to know

First off, I like the website but when you get to the place you booked and they tell you there is a $400 deposit when there was nothing saying that was how much it was is very disturbing. The pictures of this place are very deceiving and not worth the money I’m paying. I have no choice but to stay here because we have events this weekend and it’s too late to book anywherelse. The beds are so worn down you sink into them, it smells of waste and moldy laundry and dog poop outside and the tiles in the bathroom are chipped. 100% DO NOT RECOMMEND THIS PLACE TO ANYONE! Bed was terrible if you laid down on it you immediately feel the box spring under it. The tv volume didn’t work so we called down to the front desk and he came up and changed the batteries twice and said he would be back and he never came back. Like I said we had events so we didn’t follow up till our last day and he gave us a different room 4 doors down but still. It was very inconvenient to say the least. The food options were okay. The housekeepers were sweet but the front desk guy did us dirty by not coming back or giving us a call. Also, you can hear every single car that drives by the hotel. AC worked amazing. 2/10 would not stay here again.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

richard

noisy

10/10

Exceptional

24 Jul 2025

Lanette

I love the sliding glass door and table and chairs outside each room. Also loved the bbq. All staff are very nice and helpful.

8/10

Excellent

21 Jul 2025

Christina

The property on the insides were clean and quiet which i greatly appreciate. However, as you look closer, you can see that its old and tired. I hope they are able to continue making improvements as it was a wonderful stay for my family. We were 10 minutes max from family, and 25 minutes from Disneyland.... so a great spot for us to come back to for future visits!

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Kenneth

Your staff was first class. A lot of running and stomping over us, but overall we enjoyed our stay!

Friends_and_family Family

6/10

Pleasant

19 Jul 2025

Lana

Comfortable rooms. We were expecting housekeeping on one of the days we stayed but unfortunately we did not get that. We had to go to the office for fresh towels and had to empty our garbage in the can by the entrance When asking the clerk on why our room was not cleaned she was annoyed and said someone in our room declined it. Didn’t happen but what can ya do. Also waited over an hour for an iron and ironing board which is not provided in the room. Small annoying inconveniences.

Business_and_leisure Family

10/10

Exceptional

06 Jul 2025

Shelley

Clean rooms, convenient to our destination areas, near freeway. Safe neighborhood, staff was excellent. Decent hot breakfast every morning, in room micro and refrig made our stay very convenient!

10/10

Exceptional

28 Jun 2025

Hannah

Great hotel nice pool and grill for guest

Leisure Friends

2/10

Poor

22 Jun 2025

Michele

The rooms were dirty, no remote for the tv. Ice bucket was dirty. Surprised this was a Best Western. Breakfast was gross too.

8/10

Excellent

22 Jun 2025

Roberto

Top floor was good, away from the vending machines.

Leisure Self

10/10

Exceptional

17 Jun 2025

Ionatana

Great Stay nice amenities and amazing service. Just wish they offer discounts for extended stays

Friends_and_family Family

8/10

Excellent

15 Jun 2025

BLANCA

It was ok

8/10

Excellent

07 Jun 2025

John

Clean, friendly,
Hot tub not hot

Business_and_leisure Partner

2/10

Poor

30 May 2025

Jeanne

Don’t waste your money!!

I booked this room for three days and left after one. The bathrooms are disgusting and there is no water pressure. The beds are super wore out. The “hot tub” is freezing cold like it’s not even on. You can hear EVERYTHING your neighbors are doing. Awful stay, ruined our California vacation.

Friends_and_family Family

10/10

Exceptional

19 May 2025

Steven

Apartment style rooms

Love this place rooms are great.

Partner

10/10

Exceptional

02 May 2025

Kaitlyn

I loved that i could park right outside of my room. i loved the covering over the place bc it rained and i never had to get wet to walk over to breakfast. the staff was amazing my whole stay! i will definitely be back

Leisure Self

10/10

Exceptional

30 Apr 2025

brittany

Loved my stay had a great time wish I would’ve utilized the pool/jacuzzi :)

Leisure Partner

10/10

Exceptional

27 Apr 2025

kamal

The Front Desk his name is Khan. Very nice person.

10/10

Exceptional

18 Apr 2025

John D.

Great. They even accommodated an early check-in for my elderly mom, who had spent all day traveling. I would definitely stay here again.

Leisure Family

2/10

Poor

11 Apr 2025

Klitos

Dirty Room

The room was dirty and smelled like smoke. We walked in and then out. Went to the front desk for a refund. Was told we had to call and speak to the manager. Booked through Expedia, called them and was told the same. I told them to call since I booked through Expedia, after a few days we got a refund. Had to book another hotel late night on the fly.

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

Alexander

Great stop for easy access to the 405, staff was very friendly on my arrival.

Business Self

10/10

Exceptional

05 Apr 2025

Verified traveler

One night after cruise

Room was clean, vinyl flooring throughout, bed was firm and bouncy, neat putting area, pool was a good size and clean, hot tub was warm enough and jets were bubbly.

Partner

8/10

Excellent

04 Apr 2025

Shelley

It worked well for us.

Nice place to stay and convenient location for our planned activities around town. We were Visiting family and attending a convention nearby.

Friends_and_family Family

10/10

Exceptional

03 Apr 2025

Sean