Name: Hotel Avenida Victorville I 15
Address: 15765 Mojave Drive, Victorville, 92394, US

2/10

Poor

30 Jul 2026

Jaime

After having my employees stay multiple times over the past few weeks, my employee was asked to remove items from the premises as the front desk stated I hadn’t paid the last three times they stayed. I booked through Expedia so that is impossible as I always pay up front and not at the property

2/10

Poor

29 Jul 2026

Ulises

This place is ran by liers

2/10

Poor

28 Jul 2026

April

I cancelled my trip b4 the 2 oclock free cancellation was over it was around 11 or maybe 12 but i think 11 am and i cancelled online but it didnt go threw so i called the property and told spoke with what sounded like an older man who i could barely understand and told him what was going on and asked him if they could cancelle from their end before 2 pm bc i couldnt online and told him i wouldnt be coming to stay and i didnt he told me tes they would cancell but never did and still charged me as if i did and id like my money back please

10/10

Exceptional

27 Jul 2026

JULIAN

Good place to stay

2/10

Poor

26 Jul 2026

Ariadna P

Nada en buenas condiciones

2/10

Poor

26 Jul 2026

Ay'Jaun

Room was dirty and had me itching.

10/10

Exceptional

25 Jul 2026

JULIAN

Good stay

8/10

Excellent

25 Jul 2026

Sandra

Would have been better if people didn't park in the parking lot blaring their music or yelling at one point.

10/10

Exceptional

23 Jul 2026

Raul

Great hotel for a good price, rooms were clean, beds were comfortable, front desk was very friendly and accommodating to what we needed. Would definitely book again!

2/10

Poor

21 Jul 2026

Heaven

I had an extremely disappointing experience with this hotel. I arrived on time with a valid reservation, expecting a smooth check-in, but was refused a room despite having booked and paid. The staff offered little explanation, showed no urgency in resolving the issue, and provided no reasonable accommodations or alternatives.
What made the experience even worse was the lack of customer service. Instead of trying to help, the staff seemed indifferent and unwilling to take responsibility. After traveling and expecting a place to stay, being turned away without a solution was incredibly frustrating and stressful.
I would not recommend this hotel to anyone. A reservation should guarantee that you'll have a room when you arrive, and if an issue arises, the hotel should do everything possible to make it right. Unfortunately, that was not my experience. Poor communication, poor customer service, and an overall lack of professionalism made this one of the worst hotel experiences I've ever had.

10/10

Exceptional

19 Jul 2026

Herminio

Everything was excelent i will stay again next time i visit Victorville

6/10

Pleasant

17 Jul 2026

Brent

need to mop the LVP flooring. looked clean but was quite dirty

Friends_and_family Family

4/10

Poor

16 Jul 2026

Alisea

The room smelled horribly. The ice machine was locked and our card wouldn’t work. The man at the front desk wouldn’t help and said there’s a liquor store across the street. If we wanted to buy some we asked for a different room. He said it’s the only one available. I’m glad it was only one night.

Partner

6/10

Pleasant

15 Jul 2026

Ashley

This was my second time staying at this location while visiting from out of state. The property is usually clean, there is a lot of foot traffic because it is centered around gas stations, neighborhood stores, and restaurants. Its location is not far from the heart of Victorville, and the bus runs frequently in front of the establishment. My room was descent, fairly clean, located on the bottom level, right in front of the pool. My only criticisms from my visit are: (1) when I first arrived to check in the front desk gentleman took a while to acknowledge me standing at the window. He was on the phone, so I did not make a fuss about it, but it is nice to be acknowledged as a paying customer, even if its \" Hello, I'm sorry can you give me a moment, and I'll be right with you.\" (2) It states laundry room available, but both times I have not been able to access it. (3) There sometimes a lot of traffic late nights, in which this time around I was awaken by a lady screaming at a man at about 0130-0200 in the morning. Otherwise, my stay was actually pleasant, great food nearby, pool looked clean, I would stay here again, and I give this place 3.5/5 rating in comparison to its service, amenities, and local competitors.

Self

10/10

Exceptional

14 Jul 2026

Sandra

Walking into my room had the distinct smell of Marijuana.

Partner

8/10

Excellent

13 Jul 2026

Dominick

Okay room 7/10

Partner

8/10

Excellent

07 Jul 2026

Joshua

Awesome little hotel above the famous Molly Brown's Cafe, with a pool and easy access to I15 and convenience stores, this miniature gem shined for the desert.

Partner

4/10

Poor

06 Jul 2026

Andrew

tv didnt work

Partner

4/10

Poor

05 Jul 2026

Isabel

The room looked nothing like the pictures provided. Doors were dirty brown marks, towels were small and rough and stained, tub was old and dirty, the room is dark. Would not recommend.

Partner

2/10

Poor

05 Jul 2026

Cynthia

The man that was working the front desk with very rude and he told me that he could not honor reservations and he refuse service. I do not recommend this to anybody. He was very arrogant and unprofessional.

8/10

Excellent

30 Jun 2026

Florence Lee

Customer service is good

Partner

10/10

Exceptional

23 Jun 2026

Cheryl

Another great stay. The manager is amazing and so helpful to us. I was traveling with my 80 plus year old Mom and Aunt. they placed us in adjoining rooms and in a nice quiet area of the hotel. Thank you for looking out for us!!

10/10

Exceptional

18 Jun 2026

Jennifer

For the price of the rooms, you can't beat the overall value. Courteous staff and clean rooms. Very reasonable for an extended stay. Basic amenities, but well-maintained. Perfect for a no-frills experience at a great price.

Family

10/10

Exceptional

18 Jun 2026

Cheryl

The manager was amazing. He recognized that it was myself and my mother staying so he made sure we were in a safe and quiet location. When we asked for clean towels, he brought them promptly to our room. You can tell the hotel has been recently remodeled. It was clean and smelled good as well. Not the best area but we felt safe and will be staying again this week and later this year for a few more trips to the area.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Robert

Room was very clean, bed comfortable. Needed a first floor room and the gentleman at the check- in desk was very accommodating. Very nice place.

Self

8/10

Excellent

14 Jun 2026

Rocio

Perfect for overnight rest.

6/10

Pleasant

14 Jun 2026

Erika

Rooms okay , but Need more clean bathroom and shower

Family_with_children

6/10

Pleasant

14 Jun 2026

JieChun

The Room does not smell good

8/10

Excellent

09 Jun 2026

Rita

Nice staff, clean property but dated. Small pool. Only real complaint was the toilet seat was very loose and couldn't be tightened because it was cheap plastic crap.

8/10

Excellent

07 Jun 2026

Francisco A

Clean room Air conditioning good and parking .

Partner

10/10

Exceptional

27 May 2026

Grace

The room was wonderful. I liked the painting on the wall.

Friends_and_family Family

2/10

Poor

25 May 2026

Myriam

Asked for non-smoking, smelled like smoke , sheets did not look clean and room did not look clean .

Family_with_children

6/10

Pleasant

22 May 2026

Celina

Room needed repairs but we hardly were there and only slept there. Great cost so I really can’t complain.

Partner

10/10

Exceptional

19 May 2026

Alma Johana

It was a great experience

Family_with_children

8/10

Excellent

18 May 2026

Sharon

Rooms seemed updated and clean. Staff was pleasant and the bed was comfy!

Partner

2/10

Poor

16 May 2026

Oscar

I was told I could not use my credit card - told to return with cash.

Self

6/10

Pleasant

12 May 2026

erika

This hotel is quaint, but could be improved. There weren't any laundry machines on site. No continental breakfast. To speak to the hotel manager/front desk, you have to talk through a window: clearly safety has been an issue in this place in the past...possibly still. The first room I was in (117) had issues: noisy a/c, broken chair, damage to the bathroom door--wouldnt close, traffic throughout the night, and a ceiling that leaked when the room above took a shower. Good: The bed was comfortable and it was clean. I reported the leak to the front desk and they moved us to room 111. It was further from the road, so less issues with road noises. This room was clean, but the bed was hard and uncomfortable. Neither room had any place to put our clothes, so we were living out of our suitcases.

We went swimming in the evening at the pool. To my chagrin, there was some kind of trash in the pool (napkins), at the bottom bugs, dirt, feathers, hair. The jets on the pool weren't turned on. The following day, we did see someone cleaning it in the morning, but I doubt it had been cleaned on a while.
The price of the hotel was reasonable for what it offers. (We paid about $800 for a 12 night stay.)

The neighborhood: There were a few unhoused individuals in the area, but no one bothered us. The gas station was very conveniently next door with the lowest gas prices in the area. Molly Brown's Restaurant was also next door. The food was very good, but on the slightly more pricey side.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Maribel

For the hotel rates offered this place is decent , if you’re looking for a place where to crash because you have an event nearby it’s cool obviously not recommended as a resort type of stay and customer service was friendly. Overall we were satisfied.

2/10

Poor

11 May 2026

kristian

Staff in the front desk is rude, no customer service.

Self

10/10

Exceptional

10 May 2026

Cynthia

The room was remodeled, clean, bed was comfortable, a/c was great, front door was dirty, and the service was great. Easy check in and check out.

Partner

8/10

Excellent

06 May 2026

Alice

Room was clean, staff was very friendly. enjoyed our stay. What could be better is amenities in the bathroom as far as soaps and towels. We were given two more towels when requested, but there were only two regular size towels in the room for the two of us.

Family

2/10

Poor

01 May 2026

Jacob

terrible service & scammers, nice rooms though, but don’t accidentally break a $10 mirror or they will ban you without you knowing instead of taking the $50 deposit that if for accidents like that, you rebook, you will be turned away while saying they will refund you, when you request a refund, they will deny it, i called them to try to calmly resolve it had habib tell me he couldn’t find the reservation which was a lie, as i explain they hung up, now instead of being easy i have to call my card, just off principle, they have nice rooms though, but don't get yourself in a bad situation or they will show their colors their natural scammy nature, nothing but facts, they tried to get me for $99.11.

Partner

2/10

Poor

30 Apr 2026

Kent

Don’t stay here unless you want rude & unfriendly management, dirt and cigarette butts outside your door, homeless sleeping on the property,…

Partner

2/10

Poor

24 Apr 2026

Alejandro

Bad management especially from the owner

Partner

10/10

Exceptional

21 Apr 2026

Nick

I enjoyed my stay there and would highly recommend staying there again. Which I just booked again.

Self

2/10

Poor

20 Apr 2026

Ruby

rude staff/ owner, I told him he needed to be a little friendly and he checked me out and told me to leave his property

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

April

The jetted tub could've been a whole lot cleaner. My husband and I had to go get bleach and clean it our selves. Oh and there is no indoor pool at this property.

Partner

2/10

Poor

18 Apr 2026

Horacio

Did not stay parking lot was bad lot of bad stuff going on

10/10

Exceptional

17 Apr 2026

Nancy

Our stay was in a fantastic room-King bed, high toilet, nice shower, nice tv w many channels. Super mirrors w inside led lighting panel!! Frig/micro. Great linens. Front desk guy was very nice, friendly, great sense of humor. So kind. Very clean. Surroundings very safe, well lit. Definitely would stay again! A wonderful restaurant just steps away from the hotel-that was a bonus!!!

8/10

Excellent

11 Apr 2026

Kegan

Bed is comfortable, AC works well. For the price, amazing place to sleep.

Self

10/10

Exceptional

11 Apr 2026

Rolando

It’sok

Self

10/10

Exceptional

11 Apr 2026

Ricardo

Room was clean and mattress comfortable

10/10

Exceptional

03 Apr 2026

Adam

Staff was VERY polite, accommodating with a late check in. Room was clean and AC was kicking cold air

6/10

Pleasant

03 Apr 2026

Lorraine

Place seemed clean, but stained sheets. They had started sugar and creamer, but not starter coffee pods. Has a microwave, but no napkins or paper towels available. Place is named \"Hotel Avenida\" but it's not a hotel, it's a motel with room doors opening to outside not hallways. This would all be fine but don't pretend to be something you're not.

Self

8/10

Excellent

02 Apr 2026

David

No issues

Self

4/10

Poor

29 Mar 2026

Jose

Aire bu3nonpero me dieron lugatmr de fumadores y el shower no servia no me pude bañar mal servicio

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Nancy

The location is not great, but the Hotel is connected to a cute little diner open for breakfast and lunch. The room was modern and clean, with good A/C, refrigerator, microwave, coffee maker, hairdryer, etc. This is not the Four Seasons, but for the price of the room, you get a great deal. Plenty of free parking. The biggest negative is that it is on a busy road with large trucks all night.

Self

10/10

Exceptional

23 Mar 2026

Monica

My husband and I had the best time during I our stay there with the restaurant Mollys next door and clean comfy room we look forward to going back very soon ❤️🙏I cant forget mention at check in the staff was friendly and professional 👌 theres many shops near by.

10/10

Exceptional

22 Mar 2026

JULIAN

Good and relaxing stay

4/10

Poor

22 Mar 2026

Cesar

Dirty room dirty walls dirty shower curtain the experience from checking inn terible property and management waste the extra 30 $ for a better bed

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Yonatan

It’s was nice

10/10

Exceptional

20 Mar 2026

Sandra

The internet was great. The only thing wrong was, I had to lift the door to lock the deadbolt and at times was difficult due to a bad hand. Other than that the stay was awesome and relaxing.

Self

10/10

Exceptional

20 Mar 2026

Kellee

Very clean... The place was great... Quite.. easy check in. I would definitely stay here again😁

Self

10/10

Exceptional

15 Mar 2026

Chelsea

The property is off the freeway but not near any overly busy street which makes noise minimal, there is plenty of parking and it located near a gas station and liquor/market which is convenient. They have plenty of rooms and I had no issues with noises. They have a decent pool. (seasonal) the wi-fi was fast. The 2 rooms I got were both ample in space and clean. TV was movies (not smart tv) but had a good selection to watch. The bed was comfortable to my surprise and felt like a cloud. (Soft) The bathroom is a bit small but the water is Hot and good pressure. The staff was nice and made sure I was taken care of. Overall it was a great stay. I would definitely recommend it and go again.

Family_with_children

2/10

Poor

12 Mar 2026

Karely

HORRIBLE!! I paid extra fees online and I get there and paid another EXTRA fee. There was water on the floor in room not even near a sink. I then want to take a shower and there was NO WATER to run in the shower. I then go to check out and I asked the manager why I had to pay an extra fee. He said he DID NOT KNOW. I got upset because I told him how do you not know. He then proceeded to say he didn’t like my attitude so I wasn’t going to get my money back. So I was even more upset. I eventually just decided to leave. As I was getting in my car my bf realized that he was taking a picture of my license plate so yes I got out the car and asked why he was doing that? He didn’t answer me so yes I followed him back to his office, barged in his office so he called the police on me stating that I was acting crazy and he needed help. This place is a JOKE. DO NOT BOOK HERE they WILL rip you off.

Partner

6/10

Pleasant

11 Mar 2026

Aimee

Plenty of parking, lobby had a very strong smell, the room itself was clean and comfortable. Traffic noise was quite loud.

Self

10/10

Exceptional

10 Mar 2026

Patrick

The property was charming and welcoming. Not boxy, felt like thought was put into the design.

Partner

10/10

Exceptional

09 Mar 2026

Felicia

Hot tub was GREAT!! Really enjoyed my stay and it was very clean.

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

Patrick

Room was in good condition but the door would not lock all the way, the sink was dripping, and you could here the freeway. Front desk was nice.

Self

6/10

Pleasant

27 Feb 2026

Herman

Due to the loss of a friend, we were in the area so we stayed here..Front desk was helpful, and check-in was seemless.. the room was below average, (smaller than expected) the shower head had a major leak, and the fire sprinkler had a \"drip\" leak, over the Toilet area. Be careful, the surrounding area, was to say the least \"sketchy\".. Best part of the stay was we were right next to an \"old school\" diner.. Molly Browns!! had the best breakfast, and the coolest staff.. Overall, an \"Ok\" stay

Friends_and_family Friends

10/10

Exceptional

25 Feb 2026

veronica

Room was spotless, laminate flooring, big tv, staff was great. Area well monitored

Partner

10/10

Exceptional

22 Feb 2026

Karim

Everything was great for me… This was my second stay, and as good as the first..! Clean room, very comfortable bed, excellent location and a great staff.

Self

10/10

Exceptional

22 Feb 2026

Margarita

Awsome

10/10

Exceptional

21 Feb 2026

Patrick

Its a cool little spot, i like it.

8/10

Excellent

20 Feb 2026

Mark

Overall, that stay at Hotel Avenida was good! The room was clean, the beds were clean and the bathroom was clean. Many towels were available in the bathroom! The toilet had a small structural problem but was good. Water was hot for showers with good pressure. The TV was having an issue but the staff were able to resolve it pretty quick.

Business Friends

10/10

Exceptional

19 Feb 2026

John

Very good all around!

Self

6/10

Pleasant

18 Feb 2026

Robert

Nice enough for the price,

10/10

Exceptional

17 Feb 2026

Jean

Staff amazing

10/10

Exceptional

15 Feb 2026

Lakesia Higginbotham

Great customer service

10/10

Exceptional

11 Feb 2026

Duane

Service was top of the list of assets. check n was easy and quick. The desk clerk was courteous and efficient. The room was convenient and the ground floor as request. The room wasn't exactly as reserved but unlike Motel 6 there was no up charge for their mistake/error! The room has excellent amenities. There was a microwave, refrigerator, coffee maker, good tv with good programing. I did off some suggestions to enhance safety and aesthetics. The suggestions were gratefully accepted. All in all when traveling through Victorville and needing a room, Hotel Avenida will be my choice for a stay. On a side note, there was a nice cafe next door for a great breakfast. Good food, reasonable prices, and agin excellent service. My rating is a 10 of 10, 5 of 5, 100 of 100 whatever the scale used.

Leisure Self

6/10

Pleasant

10 Feb 2026

Michael

Room was ok. Staff checked us in appropriately.

Leisure Partner

8/10

Excellent

06 Feb 2026

Joel

Good

10/10

Exceptional

04 Feb 2026

Gloria

Great

8/10

Excellent

31 Jan 2026

William

great place great price

Business

4/10

Poor

31 Jan 2026

Edwin

Staff problem- Mr.Tom identifying himself as the manager was very rude, threatened violence on me, refused to check me into the hotel for asking him some question . And when informing him about a possible bed bug bite, requested that I CHECK OUT WITHIN 2 HOURS, same day. Since, I 'm new in the area, I opted to extend my hotel stay, but was informed by the hotel manager- Tom that my present on his property is not welcome!...that I must check-out at the expiration of my present accomodation.

Business Self

10/10

Exceptional

29 Jan 2026

Cherie

The room was clean and the staff was very kind

Leisure Partner

4/10

Poor

28 Jan 2026

Salli

The room was quite dirty.

4/10

Poor

25 Jan 2026

Fahm

Room smelled like marijuana, deadbolt didn’t work, bathroom had hair all over the floor. Heater was super loud.

8/10

Excellent

21 Jan 2026

Chandra

It was exactly as described on the website, we enjoyed the oversized jacuzzi tub, the only flaw it had no closet. We were there for 4 days and 3 nights for my father's funeral. It would have been a lot better with a closet we had to live out of the suitcase the entire trip. But then did provide me with an iron on request.

Friends_and_family Family

8/10

Excellent

15 Jan 2026

Justin

It was a solid stay

Leisure Partner

10/10

Exceptional

15 Jan 2026

Maria

Super clean and quiet location.

Self

10/10

Exceptional

12 Jan 2026

James

AC great. Internet great. Lots of lights and plugs. Refrig. Spartan but thoughtfully put together so all basics were attended to. Will stay again when in the area. Some noise from highway by not a bother.

Business

2/10

Poor

11 Jan 2026

Eddie

False Advertisement. Says it’s a “Boutique Hotel” but is actually a turd painted pretty with a fancy name. Waited for Front desk staff for 15min in the cold(because the front door was locked). Do NOT recommend for booking.

10/10

Exceptional

07 Jan 2026

Jean

Staff is subperb great location n beautiful room. I’ll definitely book again

Business_and_leisure Self

6/10

Pleasant

04 Jan 2026

Joanne

Pros:
-easy to find
-neighborhood seemed quiet.
-staff seemed polite.
-room had been updated
-room was clean and comfortable.

Cons:
I was only able to access the free WiFi for 2 of the 4 days I was at the hotel.

The remote control in the room didn’t work; I was given a different remote, but that one would only respond if you were standing 2-3 feet in front of the TV.

I was asked to review the “free breakfast” at the hotel, but I was never offered breakfast or any information about breakfast.

No housekeeping during my stay.

Leisure Self

8/10

Excellent

29 Dec 2025

Abraham

All was good except the cleaning it was holiday but I was there 4 days not even a day after no one was there to clean and I had to ask for toilet paper because it run out in 2 days

Self

6/10

Pleasant

29 Dec 2025

Jam

Clean room.

Leisure Self

10/10

Exceptional

26 Dec 2025

Travis

Clean!