Name: Hawthorn Suites By Wyndham Victorville
Address: 11750 Dunia Road, Victorville, 92392, US

2/10

Poor

14 Jul 2026

Kristina

The room was clean and most of the staff was very nice. The person that checked me in was very kind. However, there were cockroaches all over the property, inside and out. I was visiting with my boyfriend and some of his colleagues had bedbugs in their rooms. While washing clothes, someone had an issue with the large washing machine, and they had to physically remove all of their clothes from the machine that made the floor sopping wet. They did have a male staff. Member come in and assess the problem, and he assured me after I almost fell due to the wet floor, that somebody was going to come in and mop the floor. Nobody ever came in to mop the floor. I was there the entire time because I did not wanna leave my laundry or my boyfriend‘s laundry sitting there unattended and the entire floor dried after about an hour nobody came to mob it I had to plug the machine in that took the payment for the other washing machine because the guy unplugged it and didn’t care to come back and plug it back in when I went to go get a snack and water from upfront the lady at the front desk on Sunday morning was incredibly rude when she told me there was a kiosk on the wall and that I should’ve seen it. I didn’t see it and she could’ve just nicely pointed it out. I can’t say I would ever stay here again especially with the bug problems you couldn’t use your key to get back in to the back door where the pool is that didn’t work so you had to walk all the way around to the front.

Family_with_children

8/10

Excellent

10 Jul 2026

Jasmine

The room was clean, a little outdated. Staff was friendly. Quite place.

Self

8/10

Excellent

09 Jul 2026

Alfonso

Everything was great, except the staff that works from 11pm- 7:00 Asian male short ball head, with attitude! Isn’t helpful, has no common curtesy, rude.
Besides the Short fat balled headed male Asian. The stay was good

6/10

Pleasant

06 Jul 2026

Debbie

The location is great, but the Hotel is old and has not been well maintained. The block out drape was ripped & I couldn’t pull it down. I called the front desk & they sent someone up to try & pull it down. They had a hard time & the drape was really ripped & in bad shape. Lamps didn’t work. The furniture was old & worn. The elevator was scary. It was noisy and rattled alot. I prayed every time we got in it, that it wouldn’t break. The ice machine on our floor didn’t work,

Partner

6/10

Pleasant

02 Jul 2026

Jennifer

The hotel was out of date and a bit run down. Our toliet wouldn’t flush and facilities brought us a plunger.

10/10

Exceptional

29 Jun 2026

Lerna

I was very tired from a long drive when I arrived. Check in was relatively quick. The studio with 2 queen beds was spacious and well appointed. I melted into my room and bed. Slept like a stone then awoke to a pretty good breakfast. I will definitely stay again. A great experience at a great value. The morning desk clerk was a bit friendlier than the evening clerk and they only had 2 luggage racks. That’s my only criticism, which isn’t much. A great place overall.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Julia

Excellent hotel. The room was very nice. Friendly staff. Close to dining and retail options.

Partner

6/10

Pleasant

28 Jun 2026

David or Melissa

The hot tub didn't work and the pool was filthy. Breakfast was the same thing EVERY SINGLE DAY. The employees were quite friendly and apologetic for the disappointing pool and NOTtub. The upkeep was lacking and our room was clean but quite outdated.

Friends_and_family Family

4/10

Poor

26 Jun 2026

Karen

The whole building was non smoking so I was told, when I told the staff that one of the rooms on the second floor the floor we were on was smoking pot and the whole hallway snuck, I informed the staff about the smoke He didn’t seem to care and the only reason I did was my kids and I had to hold our breath getting to the elevator.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Robert

The hotel was exceptional for a 2.5-star establishment. With a bit of renovation, such as installing more secure doors and improving the overall appearance, it could easily move up to a 3-star rating.

Family

2/10

Poor

24 Jun 2026

Nicole

The room had roaches, the pool had roaches, the surrounding area had roaches. One climbed on my leg in my room and fluttered off. Found another on the bed skirt. I ask for raid or anything to take care of it. I was offered a new room on the same floor but that didn't seem like a helpful solution if there's an infestation. I contacted Expedia to help with a refund so I could just leave but unfortunately the terms I agreed to say no refunds. I stayed and I woke up to a dying roach next to the couch. My brother and 6yo niece left to another hotel. It was eventful. They offer free breakfast but the roaches killed the vibe and the whole hotel felt unsanitary. I was staying here because my uncle died and this place was the cherry on top of my crap cake. Minus the roaches, the spring bed is uncomfortable and pillows offer no support. The kitchenette was the only perk.

Family_with_children

8/10

Excellent

23 Jun 2026

Ferit

Clean room, good breakfast.

Family_with_children

4/10

Poor

23 Jun 2026

Kimberly

No hot water

10/10

Exceptional

21 Jun 2026

Robert

We were just doing a quick overnight stay on a long drive. We’ve stayed here a number of times previously on this drive and keep coming back. The room was clean and comfortable with all the amenities we needed. There were a number of dining options within walking distance that met our dinner needs when we arrived. The included breakfast was great and early enough that we were able to get on the road early after a good night’s sleep. We’ll be back.

Partner

10/10

Exceptional

17 Jun 2026

Eric

I love the parking situation with undercover parking. An amazing staff to answer all the questions you need. Along with the option to purchase drinks an snacks by the check-in, it was a over all great experience

Partner

6/10

Pleasant

16 Jun 2026

Danette

I liked that breakfast was included and staff was friendly. But overall, the pictures of the rooms on Expedia do not match the room I was actually given.

Friends

10/10

Exceptional

16 Jun 2026

Penny

Breakfast was awesome, staff very nice.

Partner

8/10

Excellent

13 Jun 2026

Peter

It would have been awfully nice to have the bubble machine working properly for the hot tub

Partner

8/10

Excellent

06 Jun 2026

victor

Muy buen servicio en recepción

Partner

10/10

Exceptional

03 Jun 2026

Michelle

Extremely close to shopping and food - all within walking distance. The complimentary breakfast was great and there were many choices. Staff was friendly and helpful. Hotel was quiet. This was second time we were in the area and both times the hotel was great. Thank you! Please ensure your staff knows they are appreciated!

Family

8/10

Excellent

03 Jun 2026

Isaias

Nice hotel in an amazing location. The room was spacious and clean. My kids enjoyed the pool. This was our second time staying again and we will continue to stay there but the property is worn out in general. The rooms need to be updated soon. The place is looking old.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Robyn

Rooms seem kind of old but very spacious. We got in at 11pm and left by 8am so didn't really hang out much, but the breakfast was descent and employees helpful.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Daryl

Rooms and furniture outdated. Elevator broke down, I was on the 3rd floor. Great location, behind BJs and next to Walmart. Staff on all shifts are amazing, from front desk to Janitorial. Stayed there twice, but probably not again. Will research other Wyndham properties in the area.

Self

8/10

Excellent

31 May 2026

Clayton

Decent place just needed place to rest for night. Huge red spot on floor was a little bothersome felt a little unclean because of this but everything looked clean and functional other than this

Partner

6/10

Pleasant

30 May 2026

Gregory

Ok

Self

8/10

Excellent

29 May 2026

Carolyn J

Breakfast was just like being at home without our own cooking and cleanup. Thank you.

Partner

10/10

Exceptional

28 May 2026

Sharon

There was a vert nice selection for breakfast, the room was spotless. The waitress was always visible and very pleasant and helpful.

Self

4/10

Poor

27 May 2026

Lillian

Had fire alarm testing alarms were going off for 4 hrs straight every 30 seconds. Was only told room was going to be tested by firefighters for less then 5 minutes. Left room after 3 hrs with disabled husband.

Partner

8/10

Excellent

25 May 2026

Calvin

Staff was amazing. Very helpful and nice

Partner

6/10

Pleasant

24 May 2026

Dianna

The staff is wonderful but this hotel needs updating

6/10

Pleasant

24 May 2026

Rocio

Hot tub jets did not work and fridge barely cooled

Partner

10/10

Exceptional

23 May 2026

Trinidad

Breakfast

Family

10/10

Exceptional

21 May 2026

Fernando

I loved it the staff was amazing and rooms were very clean walking distance to Walmart and places to eat

Partner

10/10

Exceptional

21 May 2026

Maryann

Breakfast was replenished frequently & warm, usual but had tater tots. Room was comfortable, clean & attractive. Location is convenient to food, freeway & close Walmart. Quiet with covered parking which is nice in the high desert.

10/10

Exceptional

19 May 2026

Michelle

We only stayed one night and everything was good. Lots of food places to chose from and super close. Lots within walking distance.

Family

8/10

Excellent

15 May 2026

Gary

Room was good disappointed with pool area

Partner

4/10

Poor

11 May 2026

Mary

The property from outside looks great. But once in room they need to repair blind. Wasn’t able to open or close without it bending and in operable. We could hear our neighbors conversation. Not loud but enough. Next morning went for breakfast and it wasn’t even an hour into them serving and no sausage or bacon. Just the eggs. I thought wyndum properties were suppose to be a grade higher. But it wasn’t. .

Family

8/10

Excellent

10 May 2026

Omar

Staff was very and helpful

Self

10/10

Exceptional

02 May 2026

PETELO

Not the best but thanks

6/10

Pleasant

18 Apr 2026

Freda

The room was nice, clean but the shower head was not working. Thought about changing rooms but was already undressed when I realized the shower wasn't working so took a bath instead.

10/10

Exceptional

18 Apr 2026

Karyn

Pool area needs new patio furniture and chairs. Everything else was great

Family_with_children

10/10

Exceptional

10 Apr 2026

Diane

Clean room and property. Great breakfast of scrambled eggs, sausage, potatoes, waffles, fresh fruit and more.

8/10

Excellent

09 Apr 2026

Pablo

Very centrally located with lots of restaurants, especially one that is a 2 minute walking distance. Property looks aged, A/C did not work but windows do open. Breakfast was limited but all staff are very welcoming.

10/10

Exceptional

08 Apr 2026

Aja

Room overall was nice. It’s an older hotel so you can see where fixtures need to be updated. And at the time of this review it does look like some repairs are being made. Kitchen consists of 2 burners full size fridge and dishwasher. Door separated room from living area which was really nice with children

Family_with_children

10/10

Exceptional

06 Apr 2026

Guillermo

The staff is wonderful. They are very friendly and professional. The room was excellent - just like in the picture. I will have stayed here before and will do so again in the future.

Partner

6/10

Pleasant

06 Apr 2026

Jason

Stayed on the first floor and for some reason there was a loud noise from water pipes making sleeping environment uncomfortable. The breakfast also wasnt the greatest. The room was clean and spacious however.

6/10

Pleasant

31 Mar 2026

Joseph

I asked to have the bedding to be exchanged but was told it was not available that day, no available slots. That was disappointing

Family

8/10

Excellent

29 Mar 2026

Derek

The staff was friendly and was quick to change our room as we checked in the room was not cleaned, they quickly reassigned us another room, however the new room was lacking a shower curtain but they were quick to remedy that also.

10/10

Exceptional

29 Mar 2026

Marie

The breakfast was good and fresh? The room was spacious and the water stayed warm. I love that they had a stove in the room

10/10

Exceptional

15 Mar 2026

Grant

We had a good stay. The room was large and well appointed. The staff, especially at breakfast, were excellent. We did not use the business amenities or pool on this stay.

Family

10/10

Exceptional

10 Mar 2026

Lorraine

I come to Victorville often to visit a sick relative. I've stayed in many hotels. Some ok, some better. I've even stayed at Hilton. This was my first stay at Hawthorne Suits. I believe I've found my home away from home! We had to bring our small dog this time. This was the cleanest most spacious comfortable room ever! My only complaint is the awful pillows, so next time, I'll just bring mine from home.
Thank you Hawthorne!

10/10

Exceptional

05 Mar 2026

Kent

Staff was friendly, check-in easy and the room was great.

Self

10/10

Exceptional

28 Feb 2026

Erin

Clean room & quick check in.

10/10

Exceptional

28 Feb 2026

Michelle

Clean, friendly staff

10/10

Exceptional

17 Feb 2026

Ariel

Room was clean, and staff were very nice!

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Vance

Clean, smelled good, good location and good breakfast

Business_and_leisure Self

8/10

Excellent

16 Feb 2026

Shary

Front desk clerk was very nice & helpful! Rooms are clean. I would of given a 5 star but the beds are too firm

Leisure Partner

10/10

Exceptional

14 Feb 2026

Karl

The room was spacious, staff was great at check-in. I felt rested.

Partner

10/10

Exceptional

14 Feb 2026

Crystal

We always stay there when visiting. Always so quiet and staff is friendly.

Business_and_leisure Partner

2/10

Poor

07 Feb 2026

HYUN

\"I experienced two major issues during my stay. First, the hair dryer was out of order and did not work at all. Second, there was a severe noise coming from the bathtub in my room in the middle of the night that lasted for nearly an hour, making it impossible to sleep. Even when I tried to contact the front desk, I couldn't get any assistance because no staff was available.\"

Business

10/10

Exceptional

04 Feb 2026

Cheryl

Clean room, pleasant staff.

Leisure Family

10/10

Exceptional

03 Feb 2026

Rhiannon

Excellent service! Room was clean and spa and pool were upkept. The only complaint I have is the next room was loud and obnoxious all night and I could not sleep. Otherwise, the property and hot tub were excellent for the price.

10/10

Exceptional

03 Feb 2026

Daryl

Great staff, clean room, great location off the freeway and on Restaurant Row. Great parking near a number of EV charging stations.

Business_and_leisure Self

10/10

Exceptional

03 Feb 2026

Thomas

Nice area near restaurants friendly staff clean rooms highly recommend!

Leisure

10/10

Exceptional

01 Feb 2026

Ron

Great room. Appreciate the scrambled eggs, sausage, bagels & cream cheese, and fresh fruit for breakfast.

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Shakila

Room was spacious, clean, beds were comfortable though the pillows were lumpy!! After Covid outbreak few years ago, we had really good breakfast at the hotel. There were a lot of shopping places around, very good eateries, making it convenient and comfortable.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Isaias Sr.

Really nice hotel

10/10

Exceptional

23 Jan 2026

Isaias Sr.

Nice rooms

8/10

Excellent

22 Jan 2026

Lana

The staff was nice.. The room was clean, but certain things in the room needed an upgrade( window shade, baseboards, etc)

Business Self

2/10

Poor

21 Jan 2026

Dayna

Do not stay here. Everything in the room broke. Terrible staff. Too many things to mention. The manager Shawn was the worst. Could have cared less about my experience. I will be going to corporate next.

Business

10/10

Exceptional

20 Jan 2026

Jonathan

April at the front desk was absolutely AMAZING! Very professional and understanding of our unfortunate situation. Had to stay in town due to having our vehicle reoaired. Thank you so much April!!

10/10

Exceptional

19 Jan 2026

Isaias Sr.

It’s a great place to stay in

10/10

Exceptional

19 Jan 2026

Robert

The staff was incredibly helpful and friendly. They even provided me recommendations for scenic attractions in the area.

Business Self

10/10

Exceptional

17 Jan 2026

Gerald

Clean rooms.

Business_and_leisure Friends

8/10

Excellent

12 Jan 2026

Margaret

Staff was great! Room was large and clean. The heater was extremely loud so we turned it off and froze.

Leisure

10/10

Exceptional

11 Jan 2026

Rafael

Nice hotel but my was front elevator and was too loud

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Isaias Sr.

Really nice rooms

2/10

Poor

06 Jan 2026

Gracey

Sofa bed had no sheets. Mattress was discusting very dirty looks like had pee spots everywhere. Smelled horrible. Room was very dirty and had a bad odor! Bathroom was very dirty. Very didsapointed and staff didn’t care. Had to carry a mattress they gave me to exchange myself. Just horrible. Will never stay there again and requesting my money back.

8/10

Excellent

02 Jan 2026

Sarah

This place is surprisingly quiet considering its location in the parking lot of a massive Walmart and next to the busy Interstate 15 corridor.

I just needed a place for one night (Christmas Eve). It was pouring rain when we got there and we were able to check in early (thank you so much!)

6/10

Pleasant

30 Dec 2025

Robert

The best I can say is that the room was ok. The faucet in the kitchenette sink was defective and not working properly, there was a nut to the toilet seat missing and the seat was unstable/unsafe. The A/C-Heater developed a leak and we had to leave the room while maintenance repaired it.

Partner

2/10

Poor

24 Dec 2025

William

I have stayed at this hotel at least 12 or more times in the past 7 years. This hotel has changed alot over the years. I was switched rooms 4 times, with issues from water coming up in the bath tub while not being used to the lights and tv having electrical issues. The hotel really needs some upgrades, it is run down and upkeep looks minimal at best. I requested to speak to a mgr and was told the mgr has already heard your complaint and good bye. Most of the staff at the desk could care less, rolling eyes etc...... unfortunately, this was my favorite hotel in the area and now i will be looking around for someone else to stay. I will not be back....

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Isaias Sr.

Room was really nice

10/10

Exceptional

06 Dec 2025

Isaias Sr.

The rooms are spotless

10/10

Exceptional

03 Dec 2025

Pamela

Very nice hotel, we enjoyed our stay.

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Rodger

Yes

10/10

Exceptional

26 Nov 2025

Joe

Breakfast is always good and easy. Check-in rooms are nice.

Partner

10/10

Exceptional

25 Nov 2025

Isaias Sr.

Rooms are really nice.

10/10

Exceptional

23 Nov 2025

Ramona

Very clean and kind

10/10

Exceptional

18 Nov 2025

Brenda

Very nice

10/10

Exceptional

18 Nov 2025

Isaias Sr.

Yes the rooms are really nice.

8/10

Excellent

18 Nov 2025

Walter

Room was fine. Breakfast area employee was very good, a keeper.

10/10

Exceptional

17 Nov 2025

Brenda

Nice rooms by clean

6/10

Pleasant

10 Nov 2025

Susan

First room offered had a strange smell, like disinfectant covering up sick. We were given another room which was much better. Unfortunately the internet didn’t didn’t work until the next morning. Staff were very pleasant and friendly. Excellent eateries nearby too, and shopping if that’s what you like.

Partner

4/10

Poor

07 Nov 2025

constance

rooms very neglected and lack cleaness.

Business_and_leisure Partner

10/10

Exceptional

07 Nov 2025

Robert

Room clean
Quiet
Good breakfast

Self

10/10

Exceptional

06 Nov 2025

Isaias Sr.

Excellent staff. Clean room

10/10

Exceptional

06 Nov 2025

Isaias Sr.

Clean room, staff are really professional, and the area is very nice.

10/10

Exceptional

03 Nov 2025

Irma

Clean rooms and friendly staff.

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Ryan

Happy with the $, geolocation. Friendly staff at check-in, in housekeeping, and dining area. Let's get those side doors working each time a keycard is inserted to reach 5 Stars on Property condition & facilities. No complaints though.

10/10

Exceptional

28 Oct 2025

Tiffany

Clean room

Business_and_leisure Self