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Santa Ana Star Casino Hotel - Adult Only

Albuquerque - NM · United States

54 Emez Canyon Dam RdView location

9.2/10Excellent3,415 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Santa Ana Star Casino Hotel - Adult Only

When you stay at Santa Ana Star Casino Hotel in Bernalillo, you'll be in the historical district, just steps from Santa Ana Star Casino and 12 minutes by foot from Santa Ana Golf Club. This hotel is 0. 9 mi (1.

5 km) from Coronado Historic Site and 1 mi (1. 6 km) from J&R Vintage Auto Museum. Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.

Additional amenities at this hotel include wedding services, a banquet hall, and a vending machine. Featured amenities include a business center, express check-out, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.

Enjoy a satisfying meal at Choices Food Court serving guests of Santa Ana Star Casino Hotel. Make yourself at home in one of the 204 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding.

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Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

When you stay at Santa Ana Star Casino Hotel in Bernalillo, you'll be in the historical district, just steps from Santa Ana Star Casino and 12 minutes by foot from Santa Ana Golf Club.

This casino hotel is 0.9 mi (1.5 km) from Coronado Historic Site and 1 mi (1.6 km) from J&R Vintage Auto Museum. Make yourself at home in one of the 204 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Bernalillo?

This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 11:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    21
  • Optional fees
    • Covered valet parking fee: USD 15.00 per night (in/out privileges)
    • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 250.00 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in fee: USD 50.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Santa Ana Star Casino 0.1 km / 0.1 mi
Santa Ana Golf Club 1 km / 0.6 mi
Rio Grande 1.3 km / 0.8 mi
Coronado Historic Site 1.5 km / 0.9 mi
J&R Vintage Auto Museum 1.5 km / 0.9 mi
State Farm Bernalillo Soccer Complex 3 km / 1.8 mi
Plein Air New Mexico Gallery 3.8 km / 2.3 mi
Twin Warriors Golf Club 4.3 km / 2.7 mi
Cibola National Forest 8.9 km / 5.5 mi
New Day Therapeutic Massage 10.8 km / 6.7 mi
Placitas Library Labyrinth 11.5 km / 7.1 mi
UNM Sandoval Regional Medical Center 12.1 km / 7.5 mi
Santa Ana Star Center 12.8 km / 7.9 mi
Rio Rancho City Hall 13 km / 8.1 mi
Placitas 13.1 km / 8.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 204
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Shop
  • Garden
  • Restaurant
Show 7 more facilities & services
  • Banquet hall
  • Conference room
  • Meeting room: 7
  • Business centre
  • Indoor freshwater pool: 1
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Santa Ana Star Casino Hotel - Adult Only

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Santa Ana Star Casino Hotel - Adult Only

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Santa Ana Star Casino Hotel - Adult Only

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Santa Ana Star Casino Hotel - Adult Only

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Santa Ana Star Casino Hotel - Adult Only

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Santa Ana Star Casino Hotel - Adult Only

9.2
Excellent
3,415 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
17 Jul 2026
Rich
Good place to stay.
8/10
Excellent
17 Jul 2026
Yvette
My gust and I went to a concert while we were there. We got back to the hotel around midnight. Every place to eat in the hotel was closed. I wish there was some kind of snack place open 24/7.
Over all my stay was great.
Friends_and_family Friends
10/10
Exceptional
16 Jul 2026
April
I like the place.
Family_with_children
10/10
Exceptional
15 Jul 2026
Chance
In my opinion one of the best hotels throughout NM! The staff & everyone were very friendly, the rooms we’re comfortable/clean, & the overall experience was a 10/10
Partner
10/10
Exceptional
15 Jul 2026
Holly
Helpful and friendly staff. Clean, big room.
Self
10/10
Exceptional
15 Jul 2026
Matthew
Worth every penny!!!
Friends
10/10
Exceptional
15 Jul 2026
Marilyn
Our stay consisted of three days, while visiting family in Rio Rancho. Our accommodations were great. Our room was very clean, the bed was comfortable. The room was very quiet as well. They also had a variety of pillows to chose from. I would definitely stay here again.
Partner
10/10
Exceptional
15 Jul 2026
Gerrell
Must stay when in Albuquerque
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Colby
Staff was amazing, pool was great as well. Can’t wait to come back.
Partner
8/10
Excellent
14 Jul 2026
Alex
The staff on Sunday and Tuesday were great. The staff on Monday evening were pretty rude. The lady manger was really rude to guests and employees.
10/10
Exceptional
14 Jul 2026
Katherine
The rooms were clean, staff were professional, and helpful. The restaurants were good. I would definitely recommend the hotel.
Family_with_children
10/10
Exceptional
13 Jul 2026
John
I’ve and quiet but could “join the party” if I wanted to downstars
6/10
Pleasant
12 Jul 2026
david
The restaurants were not up to there usual standards. Food was either overdone and/or cold.
Friends
10/10
Exceptional
12 Jul 2026
Juan
The room was very clean and the hotel had good spots to eat and gamble
Partner
10/10
Exceptional
12 Jul 2026
Kevin
It was fine
Self
10/10
Exceptional
11 Jul 2026
Sheila
Very clean room/property and friendly helpful staff.
Family
8/10
Excellent
11 Jul 2026
Carl
The staff was friendly and courteous. Nikki set us up with a great room. The pool and hot tub were clean. All around great stay
Partner
8/10
Excellent
11 Jul 2026
Kelle
Stay was sufficient. But it should be divulged if you are receiving an ADA accessible room when it is not needed.
Partner
8/10
Excellent
10 Jul 2026
Lorraine
Our stay at the Santa Ana Hotel and Casino was great. We enjoyed our room but the beds are a little high for older people. Next time we will request an accessible room. We had a great view of the mountains from our room and we could just go downstairs to the restaurants and casino. We enjoyed it.
Partner
10/10
Exceptional
10 Jul 2026
Phillip
i
Partner
10/10
Exceptional
09 Jul 2026
ted
First time staying . it's a wonderful place to stay !
Partner
10/10
Exceptional
09 Jul 2026
Deborah
Great room. Very clean and convenient. Casino was great too!
Partner
8/10
Excellent
09 Jul 2026
Sandra
I like the cleaners of the room. Pillows where very uncomfortable thou
10/10
Exceptional
08 Jul 2026
Janice
Great place to stay. Highly reccomended
Self
10/10
Exceptional
08 Jul 2026
April
I enjoyed my stay, very clean room and nice views. The food court was awesome and the casino was poppin won 2000 and the bar tender Alex is really cool and professional
Family_with_children
10/10
Exceptional
07 Jul 2026
Brian
Santa Ana start casino hotel is always one of the best hotel experiences we have. Very friendly and respectful staff, always there to help. The Rooms are always clean and comfortable, the views from our room are phenominal. I would recommend staying here to anyone visiting Albuquerque and Bernalillo.
Partner
10/10
Exceptional
06 Jul 2026
Trudi
Beds are big & comfortable. Casino was fun. Restaurant was excellent.
Partner
10/10
Exceptional
06 Jul 2026
Pamela
The customer service was wonderful! Rooms are clean. This was the second time we stayed at this location and both times have been a great experience. The staff is friendly and helpful. The security people are constantly riding bikes around the property. The room we had has a fantastic view of the mountains! We have nothing but good things to say about this hotel. I would say it’s the best in the area for a reasonable price.
Partner
10/10
Exceptional
06 Jul 2026
Erika
Excelente muy limpio cómodo sólo que me viera gustado que la entrada uviera sido alas 3pm la salida alas 12 am como en todos los hoteles en los que e estado pero es todo gracias
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Amy
The staff is super friendly & accommodating. The property is clean and well maintained. Multiple restaurants to choose from (quick eats to nice steakhouse). We ate at multiple restaurants at Santa Ana Star and they were all very good. The pool area is nice and clean as well. We will definitely be back.
Partner
10/10
Exceptional
05 Jul 2026
Jim
Every staff person we met was prompt, courteous and friendly.

The property is well-maintained and clean.
Partner
10/10
Exceptional
05 Jul 2026
Margaret
Room is always in tip top shape, staff was great, we had Marcia with a nice bubbly personality. Food is good and the promotional room rates keep bringing me back.
Partner
8/10
Excellent
05 Jul 2026
Victoria D.
Didn't give it 5 stars because I wasn't given a property map at check-in despite telling the staff \"in training\" it was our first time staying. A few design flaws in the room and beds a bit stiff, was happy pillows were fluffy and rooom otherwise nice and clean. Food at Home Plate just ok with watered down drinks--a negative for a sports bar. I would stay there again.
Friends_and_family Family
6/10
Pleasant
05 Jul 2026
Joshua
Rude front desk. The rest of the casino was great nice ppl like Kenny in the pool area.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
David
Very nice property. Very clean, modern features in all areas. Excellent shower. Absolutely would stay there again.
Partner
10/10
Exceptional
02 Jul 2026
Molly
Great stop along the way from Phoenix to Denver. Great check-in staff, good restaurant choices, fun casino & clean, comfortable rooms!
10/10
Exceptional
01 Jul 2026
Corinna
Great hotel for a quick getaway for 2
10/10
Exceptional
01 Jul 2026
Paul
Clean room
Family
10/10
Exceptional
01 Jul 2026
Karl
The best hotel to stay at when traveling through. Soo clean sooo nice and the casino is one of the best I have ever been to
Partner
10/10
Exceptional
01 Jul 2026
Karl
Very clean relaxing hotel definitely will be back
10/10
Exceptional
29 Jun 2026
Leeson
The front desk staff is amazing. Every single one I spoke with were friendly, helpful, and professional. Made me feel good that they care about their customers. The hotel and room is clean and well kept. I happened to come to my room as the cleaning staff was finishing up. They asked if I needed anything, gave me extra bottles of water and coffee creamer. Overall, I was pleased with my stay and, I'll definitely plan to stay here again.
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Earl
I really enjoy this place and have been staying here for years ! Staff is professional and friendly at check in as well as at the tables. My preferred place for a quick getaway. I'll be back!!
Self
10/10
Exceptional
29 Jun 2026
Edward
The staff was awesome! Rooms clean and have ample a amenities.
Self
6/10
Pleasant
28 Jun 2026
Viridiana
We had a wonderful two-night stay at Santa Ana Star Hotel. The pool was a great place to relax, and we really enjoyed spending time there. Our room was comfortable, the beds were excellent, and when we requested a microwave, it was brought to our room almost immediately, which we really appreciated.

The only downside was that we accidentally left our daughter’s volleyball in the room after checking out. I called the hotel the same day, and I was told someone would contact us if it was found. It’s now been over a week, and we haven’t received a follow-up call.

Aside from that experience with lost and found, our stay was excellent, and we would consider staying here again.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Denise
The facility and hotel was very clean. Options to eat was great and service was amazing. Definitely recommend!!
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Keyshawn N
Great
10/10
Exceptional
26 Jun 2026
James
Very impressed with the price and the level of accommodations, but the people in the staff are fantastic and the hotel was a blast. Highly recommended from a New Mexican.
Family
10/10
Exceptional
26 Jun 2026
erika
Friendly staff, nice clean rooms and restrooms. Always and amazing experience here! Very pleased with the service.
10/10
Exceptional
26 Jun 2026
JANICE
Very nice room for the rate. Big screen TV, comfortable bed, nice bathroom and shower. On-site Starbucks and electric car charging also nice. Quiet is also a huge plus.
Self
10/10
Exceptional
26 Jun 2026
Orlando
Housekeeping vacuumed too early woke up before 7 open close doors to much in same room too loud but everything else was great
Partner
8/10
Excellent
26 Jun 2026
rebecca
The pool and jacuzzi were amazing and open until 11:00 pm. We really enjoyed it. The casino was also very nice and really fun! They had .09 cent slot machines that I have never seen before and they were awesome.
The things I didn’t like: the bed was a king and it sagged in the middle. It was not very comfortable. The pillows were really uncomfortable, either too big or too thin and made from something that is not like a normal pillow. There were not enough hooks in the shower area to hang your things. The last thing is the thermostat for the room did not operate properly. It was either way too cold or way too hot- there was no middle.
Besides that, we found the hotel in great location for all the things we wanted to do. I would stay again but next time, I will bring my own pillow!
Partner
10/10
Exceptional
25 Jun 2026
Christopher
We enjoyed the Home Plate Diner.
We had good food and played Keno.
Partner
10/10
Exceptional
23 Jun 2026
Lora or Eric
This is our favorite place to stay!
Partner
8/10
Excellent
21 Jun 2026
Lorraine
We've stayed at Santa Ana Star several times and it's always been a good place to get away to. Staff is friendly and the hotel/casino is great!
Partner
10/10
Exceptional
19 Jun 2026
Luis
Amazing place. Would book again
Self
10/10
Exceptional
18 Jun 2026
Dana
The room was awesome and the amenities were great. The one restaurant sports related was awful food was burnt and stale.
Partner
10/10
Exceptional
18 Jun 2026
David
Staff and clean room
Partner
10/10
Exceptional
18 Jun 2026
Danielle
Awesome staff
10/10
Exceptional
16 Jun 2026
Luis
Nice hotel
8/10
Excellent
16 Jun 2026
Colin
Overall, it was a nice quick stay. I was told by Expedia to notify staff at check-in that I was a silver level with Expedia. And I would be given some sort of upgrade. When I told the check-in staff this, they didn’t know anything about it.
Partner
10/10
Exceptional
15 Jun 2026
Rodney
Very nice staff and all the amenities
Self
10/10
Exceptional
14 Jun 2026
Barbara
The room was very clean organized well and the beds and pillows were excellent I would definitely stay here again loved it all
Partner
10/10
Exceptional
14 Jun 2026
Mark
Great
Partner
8/10
Excellent
13 Jun 2026
Colin
Staff very friendly.
Partner
10/10
Exceptional
11 Jun 2026
Barbara
This hotel was clean and the staff was very friendly. They have an indoor pool and the gym if gambling isn’t your thing. The gym did not have any free weights and they were out of wipes but overall I would recommend this hotel for your next stay.
Partner
6/10
Pleasant
11 Jun 2026
Jose
Hotel and rooms are too cold. Put more blankets in rooms
Friends_and_family Family
8/10
Excellent
10 Jun 2026
Joseph
Whole place is great
Self
10/10
Exceptional
10 Jun 2026
Kristy
EVERYTHING WAS GREAT
10/10
Exceptional
09 Jun 2026
Michael
Very comfortable and spacious room, stayed in a junior suite with king bed and scenic mountain range in the distance. Friendly staff, parking lot monitored by security since the hotel and casino are conjoined. We’re traveling tradies with work truck, good peace of mind that the vehicle was safe.
Business Partner
10/10
Exceptional
08 Jun 2026
Chris
We had a good stay and the Staff was not only pleasant but VERY HELPFUL and PROFESSIONAL.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Anthony
Good
Family_with_children
10/10
Exceptional
08 Jun 2026
Brian
Friendly staff.
Partner
8/10
Excellent
08 Jun 2026
Diamond
Overall it was a great and relaxing stay. We loved it!
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Candice
I love this property. The staff was very nice, check in was fast and easy. The room was beautiful and quiet. Large parking lot with security driving through. I traveled alone and felt completely comfortable with the area. It is outside of Albuquerque so a bit of a drive from the city but I don't mind it so much for the comfort of a nice, clean, safe room.
Self
2/10
Poor
07 Jun 2026
Crystal
Disappointing stay overall — not what we expected for the price. The experience left a lot to be desired, and we ran into several issues that made our trip less enjoyable than it should have been. We’ll be spending our money at Sandia Casino next time without hesitation.
Family_with_children
10/10
Exceptional
05 Jun 2026
Henry
Great place to stay. Very clean, great staff and nice views.
Family
2/10
Poor
05 Jun 2026
Natalie
If you're pulling a trailer DO NOT STAY HERE!! I checked in at 4pm and nothing was said about the horse trailer I was pulling so I parked in the back of the hotel parking lot. I stayed dueing the middle of the week so it wasn't busy but I still parked out of everyone's way. Went about my evening and had a nice dinner and gambled some, went to bed about 9pm. So my vehicle and trailer had been in the parking lot for a good 5 hours at this point, at about 9:30 my room phone rings and its the front deck telling me security said I had to move the trailer! Again the lot wasnt even half way full and it had been there all evening without security saying anything! They made me park it nearly on the opposite side of the building and informed me there was no way to get my luggage or myself back to the vehicle in the morning so I'd have to walk all the way around the building in the morning. To top of the horrible experience in the morning went I left there was a big CDL vehicle and another truck pulling a trailer parked in the same lot I was told I had to leave from! Their security is a joke and they clearly pick and chose who their rules apply too!
Self
10/10
Exceptional
05 Jun 2026
Steven
Awesome facilities check in staff is always great!
Business Self
10/10
Exceptional
04 Jun 2026
Aubrey
Good service.
Self
10/10
Exceptional
03 Jun 2026
Vernon
The staff was very helpful and the room was immaculate.
Partner
10/10
Exceptional
02 Jun 2026
Gilbert
Great
10/10
Exceptional
01 Jun 2026
Lelan
We will stay there again!!!
Nice room, bed was very comfortable
Casino was very clean and fun to enjoy
Partner
8/10
Excellent
31 May 2026
Jean
Hotel is fine -rooms are nice
10/10
Exceptional
30 May 2026
Edward
Great place!! Loved Juniper Restaurant
Self
10/10
Exceptional
29 May 2026
Eartha
Just a shout out to Jasmine, she was very polite and helpful I needed to upgrade my room and she handled it without a problem made my check-in smooth and efficient!!! The room was clean and well stocked with towels and toiletries!!!
Thanks Jasmine and Santa Ana Casino and Resorts for a great quick getaway stay!!!!
Sanders Family
Friends_and_family Family
10/10
Exceptional
28 May 2026
Kinsey
The pool is cold! But the hot tubs are nice!!! Glad there are two! Very nice staycation, great breakfast too!! Thanks Santa Ana! See you soon!
Family_with_children
10/10
Exceptional
28 May 2026
Briana
Everything was great rooms were very clean and everyone is so nice, and helpful we had a nice stay!
Family_with_children
10/10
Exceptional
28 May 2026
Theresa
Overall stay was good. Marcia was wonderful and professional during check in.
Friends_and_family Family
10/10
Exceptional
28 May 2026
Greg
Very nice and convenient.
Self
10/10
Exceptional
27 May 2026
April
Everything was very nice!
Self
10/10
Exceptional
27 May 2026
Amber
It was a great stay… will consider staying again
Partner
10/10
Exceptional
27 May 2026
Michael
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6/10
Pleasant
26 May 2026
Richard
I booked the property on Expedia and the confirmation stated check in was available from 11am-4pm. I arrived at 12:20pm to check in and was informed the hotel charges an additional $50 for checking in before 4pm. The Expedia confirmation didn’t indicate an additional fee. Also, when checking in I informed the hotel concierge that I requested a late check out on the day of departure. On the day of departure, I went downstairs to confirm the late departure request and the concierge was not aware of the request. So communication between front desk personnel is not good or reliable.
Partner
2/10
Poor
25 May 2026
Jorge
Horrible place for friends gatherings. We booked a couple of rooms for a soccer tournament tried to get together since they announced in the page they have patio for gatherings. This was all a false advertisement they have no place for friends gatherings.
Family_with_children
10/10
Exceptional
25 May 2026
Alvaro
Wonderful pool,, steak house was delicious..........
Family_with_children
2/10
Poor
25 May 2026
Esther
Horrible experience
Partner
10/10
Exceptional
25 May 2026
Jose
Excellent hotel and casino. The bowling alley and arcade are great for families traveling with young kids. Extremely clean all around, with spacious and elegantly decorated rooms. Will definitely be staying here again.
Friends_and_family Family
10/10
Exceptional
23 May 2026
Angela
Very quiet and peaceful staff was great
Partner
6/10
Pleasant
22 May 2026
Gordon
nice check-in staff

quiet room on 8th floor

very slow Wi-Fi in my room

no shuttle to the next-door golf club (Santa Ana Golf Club) and only help was ‘call this number’ for a limo service. The sister golf club Twin Warriers Golf Club is 5 minutes away. I'm sure Uber drivers are not excited to drive 20 minutes outside of Albuquerque to have a 5-minute ($10) fare.

far enough out of Albuquerque that Uber requests took long (at least 20-30min)

2 hours before leaving for my flight they would not allow me to use an empty business center since I had already checked out.
Self
10/10
Exceptional
20 May 2026
erika
NA

Location & surroundings

Santa Ana Star Casino Hotel - Adult Only
54 Emez Canyon Dam Rd, Bernalillo, United States

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Santa Ana Star Casino Hotel - Adult Only

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