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Hotel Jakue

Navarra · Spain

IRUNBIDEA, 34View location

8.6/10Excellent178 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood8.2/108.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Jakue

The accomodation consists of 28 rooms. Those staying at this property may keep updated thanks to the Wi-Fi access. Guests are welcomed in a lobby with 24-hour reception.

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When you stay at Hotel Jakue in Puente La Reina, you'll be in the suburbs, within a 10-minute walk of Iglesia del Crucifijo and Iglesia de Santiago. This hotel is 0.7 mi (1.2 km) from Romanesque Bridge of Puente la Reina and 1.6 mi (2.5 km) from Bodegas Orvalaiz.

Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and desk chairs, and housekeeping is provided daily.

Featured amenities include luggage storage, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 per person
    • Airport shuttle fee: EUR 60.00 per vehicle (roundtrip)
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Iglesia del Crucifijo 0.5 km / 0.3 mi
Iglesia de Santiago 0.8 km / 0.5 mi
Romanesque Bridge of Puente la Reina 1.2 km / 0.8 mi
Bodegas Orvalaiz 2.2 km / 1.4 mi
Ermita de San Marcial 2.7 km / 1.6 mi
Iglesia de Santa María de Eunate 4 km / 2.5 mi
Bodega de Sarria 5.4 km / 3.4 mi
El Cerco de Artajona 14.8 km / 9.2 mi
University of Navarra 19.1 km / 11.9 mi
Navarra University Clinic 19.2 km / 11.9 mi
Parque canino de Etxabakoitz 19.3 km / 12 mi
Yamaguchi Park 19.8 km / 12.3 mi
Pamplona Planetarium 19.8 km / 12.3 mi
Carlism Museum 20.5 km / 12.7 mi
Bodegas Aroa 20.5 km / 12.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Hotel safe
  • Garden
  • Terrace
  • Newspapers
Show 9 more facilities & services
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • HOUSE WITH DOUBLE BEDHOUSE • WITH DOUBLE BEDCTG.DB

    Photos are not available for this room type.

    Hotel Jakue

    HOUSE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Hotel Jakue

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Jakue

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Hotel Jakue

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Jakue

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Hotel Jakue

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Jakue

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Jakue

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Hotel Jakue

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Hotel Jakue

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Jakue

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hotel Jakue

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Jakue

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Jakue

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Jakue

8.6
Excellent
178 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
8.2 /10
Amenities
9.0 /10
50 reviews shown
10/10
Exceptional
05 Aug 2026
Stephen
Fantastic rural hotel on the outskirts of Pamplona, would use again.
10/10
Exceptional
21 Sep 2025
Kevin

Friendly staff

Friendly staff and a tasty but limited food choice in the bar (we choose not have the pilgrims menu in the restaurant). Room was clean and nice.
Partner
10/10
Exceptional
12 Jul 2025
joao pedro
Perfect
Leisure
10/10
Exceptional
30 Jun 2025
Colin
Pleasant hotel with good facilities
Leisure Partner
10/10
Exceptional
09 Jun 2025
Alfons
It was just perfect
Leisure Family
10/10
Exceptional
01 Jun 2025
Joey
Very nice place
Self
8/10
Excellent
29 May 2025
khairalnnesa
Nice little hotel
Leisure Friends
10/10
Exceptional
01 Dec 2024
Tara
Hotel is a 10 minute walk into the town centre, the staff are incredibly friendly and helpfull.
There's plenty of on site parking, it's quiet and clean.
Unfortunately the hotel restaurant is closed at this time of year, but there are plenty of restaurants and bars to choose from in town.
Leisure Partner
8/10
Excellent
29 Sep 2024
Claire
Our family of three stayed there for one night and had a pleasant stay. It is right on the Camino, so it is perfect for pilgrims. They have a restaurant on site, so we didn’t have to venture into town to get dinner. Our room is huge, with two single beds and one queen bed. However, the single beds are placed oddly in the room, so one could bash one’s head getting up. But, otherwise, everything is good.
8/10
Excellent
23 Sep 2024
Maha
Great value for the money. Very quiet.
Leisure Partner
6/10
Pleasant
03 Sep 2024
Adam
No WiFi bc it was raining, front desk staff was fine, cafe staff just okay, location good right outside town
10/10
Exceptional
04 Aug 2024
Martin
Lovely hotel and really comfortable. English speaking staff which was helpful. Great stay!
Leisure Family
10/10
Exceptional
21 Jul 2024
Mel

Lovely hotel

Great location close to village plenty of restaurants , lovely hotel pet friendly, good parking
Partner
10/10
Exceptional
20 Jul 2024
Naomi
Great location just out of Pamplona
Leisure Family
10/10
Exceptional
13 Jul 2024
Luz
Very friendly
Leisure
10/10
Exceptional
20 May 2024
Kenneth
Wonderful location on the camino. Dinner was great and the restaurant staff was very attentive.
Leisure Family
10/10
Exceptional
07 May 2024
Esther
Great
8/10
Excellent
05 May 2024
Hector
Very convenient place to stay if you’re walking the Camino. Nice facilities and close to downtown, whitinwalking distance.
Leisure Partner
4/10
Poor
01 May 2024
Danny

Not impressed w service

Room was clean and comfortable. The lady at reception was very rudeand not friendly. Meals vere pricey, taste was ok at best.
Partner
8/10
Excellent
29 Apr 2024
Cody
Very thin walls. But great towels!
Leisure Self
8/10
Excellent
22 Sep 2023
fiona
well placed on the Camino for stop over, easily accessible
Leisure Self
10/10
Exceptional
14 Sep 2023
Mark

Excellent Hotel

Impeccable Hotel all round - only fault Wi-Fi a train wreck a basic web page loads in minutes and don't even try to stream a news feed.
Partner
8/10
Excellent
14 Aug 2023
JENNY
Was not told at check-in that we needed to book for dinner. It was full due to a coach party.
Leisure Family
10/10
Exceptional
16 May 2023
Tracey
Perfect for Camino walkers — right on the trail! Super helpful staff — special shout out to Patricia at reception for her incredible help getting back my lost credit card. Quiet, comfortable room. Clean bathroom. Everything I needed!!
Leisure Self
10/10
Exceptional
19 Apr 2023
Alfred
It’s a good modern facility. The location is a little off from main town center. It’s clean and spacious.
Leisure Family
10/10
Exceptional
30 Dec 2022
Louise
Highly recommended 👌
Business_and_leisure Pet
6/10
Pleasant
10 Jun 2022
Martha
Very welcoming and most helpful reception staff.
Bar staff not so pleasant.
Friends_and_family Friends
8/10
Excellent
10 May 2022
Teresa

Decent stop on the Camino

The hotel was nice and functional while on our Camino walk. Only one washer and drier though for the whole place. Our only issue was the food. Supper was underwhelming and breakfast was quite disappointing.
Partner
8/10
Excellent
15 Nov 2021
Verified traveler

Quick stay

Nice simple hotel. Good breakfast !
Partner
10/10
Exceptional
10 Jul 2021
Andrea

Good choice in puente la reina

Nice choice for pilgrims. It’s on the edge of town so you have to walk a bit. Our room was spacious, not sure all are, though.
Breakfast was lovely
Friends_and_family Family
4/10
Poor
09 Sep 2019
Verified traveler
This property is only like a 2 star hotel in our view. It’s bed rooms and common areas don’t look very clean Beds are thin and hard. Of all the places we stayed on our 5 day Camino from st Jeanne hotel Jakue we would rate lowest for comfort cleanliness and value. They can do better to look after this hotel more. We had the buffet dinner for 14 euro a person - very average. We skipped the buffet breakfast of 8 euro as there was not much to chose from and instead did breakfast in the bar. The bar and restaurant does have a good atmosphere at night with lots of Camino walkers. But look around at other hotels
Leisure Partner
8/10
Excellent
13 May 2019
Martin

Stop over

Really enjoyed our stop over at this hotel,suited us just fine, mixed nations staying here mostly walkers, we enjoyed chatting to them over dinner and finding out more about them.
Partner
6/10
Pleasant
07 May 2019
Verified traveler
The meal options were not very good and the bar staff were quite rude. Reception staff friendly but did not explain meal options well. Located before start of town so good to get rucksacks off!!! We had a big room which was good and nice coffee but bar staff need a lesson in service.
Leisure Friends
10/10
Exceptional
11 Mar 2019
ida
A great stopover for us, being able to take our dog on our way to Costa Blanca.
Partner
8/10
Excellent
21 Sep 2018
Andrea

Super place

Service was brillant
Partner
4/10
Poor
31 Jul 2018
Verified traveler

actual condition of the room is unlike the photos

The room was very basic, bed and pillows were not really comfortable. Wifi is not available in the room and can only be accessed in the lobby. Room is much smaller than shown in the pictures. The pictures of the hotel look much better than what the reality actually is, probably a lot of Photoshop went into it.
Partner
10/10
Exceptional
08 Jul 2018
Skippy

Picturesque

Excellent value for money. Very good dinner and breakfast.
6/10
Pleasant
01 Jul 2018
Michael

Stay away from the food!

The buffet dinner was poor food, terrible wine that caame from a soda machine contraption. Do not eat here!
Partner
10/10
Exceptional
24 Jun 2018
Marty
Nice clean hotel and wonderful buffet dinner. Great start for El Camino pilgrims
Family
10/10
Exceptional
21 May 2018
juan carlos

Excellent hotel for the price.

Good buffet for diner, no fresh fruit for breakfast and coffee from dispensing machine not to good.
Family
10/10
Exceptional
03 Oct 2025
Alain
Petit déjeuner en self un peu onéreux mais possibilité offerte d'y préparer un pique-nique.
Diner servi avec le sourire et très copieux.
10/10
Exceptional
15 Sep 2025
HUI MIN

Good place to stay

The hotel was very clean and comfortable, making our stay enjoyable and relaxing. The staff were extremely friendly and welcoming, always ready to help with a smile. Overall, a wonderful experience and highly recommended!”
Friends_and_family Friends
10/10
Exceptional
29 Jun 2025
Patricia

Une nuit à Puerta la Reina

Séjour très agréable
Chambre et salle de bain parfaite
Bon petit déjeuner et dîner.
Bien situé sur le chemin de compostelle.
Très bon accueil.
Je recommande cette halte
Partner
10/10
Exceptional
01 Jun 2025
eric
Hôtel très propre , personnels très aimable et accueillant . La chambre est très bien et avec une literie très confortable et une salle de bain très bien équipée . Je recommande cet hôtel pour ceux qui veulent passer un agréable séjour .
Partner
8/10
Excellent
31 May 2025
HONG JIN
침대가 이번 여행 중 제알 좋았음
Self
10/10
Exceptional
19 May 2025
alfonso
Lugar para volver
6/10
Pleasant
06 May 2025
Gian Luca
Good nice accomodation, although there are a few things to be improved:
- wifi did not work for the whole day we have been there, and personnel did not seem to care to get this fixed
- little warm water in the room so that we ended the shower in a cold waterfall
- quite sad breakfast for this price level: no croissants, no orange juice (come on, we are in Spain!!!), one single and very slow coffee machine creating queues

I would not recommend this facility, and I would not return here.
Leisure Partner
10/10
Exceptional
26 Apr 2025
Heike
Ich bin begeistert. Toller Aufenthalt. Ich habe keine Beanstandungen. Eine sehr freundliche Frau hat den Check in durchgeführt.
Self
6/10
Pleasant
21 Apr 2025
Rosemarie
Das Thema hatte keine Heizkörper und insgesamt war es wirklich etwas kühl im Zimmer. Daher war die Nacht nicht gerade wohltuend.
Leisure Pet
10/10
Exceptional
13 Apr 2025
Carolina
Fuimos al hotel Jakue para atender un evento que teníamos en Pamplona.
A solo 20 minutos de Pamplona, ubicación inmejorable. Puente La Reina nos ha sorprendido como población
El Hotel limpio, las habitaciones renovadas y en muy buen estado. La cama cómodisima.
La atención del personal genial.
Un hotel a tener en cuenta si te desplazas a esa zona de Navarra.
Seguro que volveremos.
Leisure

Location & surroundings

Hotel Jakue
IRUNBIDEA, 34, Puente La Reina, Spain

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Hotel Jakue

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