BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.4/10Excellent145 Reviews
Cleanliness9.0/10 9.0
Service8.2/10 8.2
Comfort8.8/10 8.8
Condition9.2/10 9.2
Neighborhood9.0/10 9.0
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Lake Hill Resort & Spa
Located in Sosnówka, Lake Hill Resort & Spa is within a 5-minute drive of Prince Henry's Castle and Góra Witosza. This 4-star hotel is 4. 6 mi (7. 4 km) from Roman Catholic Chapel of St. Anna and 4. 7 mi (7. 6 km) from Kamień Waloński Nature Preserve.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
At Lake Hill Resort & Spa, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily. Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies.
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Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers.
Located in Podgorzyn, Lake Hill Resort & Spa is within a 10-minute drive of Góra Witosza and Kamień Waloński Nature Preserve. This spa hotel is 1.9 mi (3 km) from Prince Henry's Castle and 4.3 mi (7 km) from Podgórna Waterfall.
Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: PLN 600 per person (one-way)
- Pet fee: PLN 120 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Polish
Nearby attractions
Prince Henry's Castle
1.5 km / 0.9 mi
Góra Witosza
4.1 km / 2.5 mi
Roman Catholic Chapel of St. Anna
4.8 km / 3 mi
Kamień Waloński Nature Preserve
6.4 km / 4 mi
Karkonosze National Park
6.9 km / 4.3 mi
Podgórna Waterfall
7 km / 4.3 mi
Siruwia Japanese Garden
7 km / 4.3 mi
Jeleniogórskie Centrum Kultury Muflon
7 km / 4.4 mi
Western City
8.4 km / 5.2 mi
Chojnik Castle
8.9 km / 5.5 mi
Sports and Tourism Museum
9.1 km / 5.7 mi
Karpatka II
9.2 km / 5.7 mi
Karpatka
9.2 km / 5.7 mi
Alpine Coaster
9.3 km / 5.8 mi
Bialy Jar Ski Lift
9.3 km / 5.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 171
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Lift access
- Garden
- Terrace
Show 16 more facilities & services
- Luggage room
- Café
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Indoor freshwater pool: 1
- Children playground
- Sauna
- Spa treatments
- Breakfast
- Breakfast buffet
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLake Hill Resort & Spa
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE LAKE VIEWJUNIOR SUITE • LAKE VIEWJSU.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLake Hill Resort & Spa
JUNIOR SUITE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLake Hill Resort & Spa
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLake Hill Resort & Spa
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Lake Hill Resort & Spa
50
reviews shown
Marta
Stay at the hotel was great! The place is beautiful. The only thing you need to know is that here on hotels.com, the offer is confusing, as check in in whole hotel is from 16:00, not 15:00 and the parking is not free.
OFFER
Staff at the hotel was very nice. The room and property were very clean. Breakfast was fantastic.
Aleksander
Awasome view
Jowita
Hotel and surroundings are are lovely. Breakfast selection was very good. The only negative thing was that they have seating area and games in corridor by some of the rooms. I was in one of those rooms. That meant i was woken up numerous times during late evening and night by people playing and being loud. I had called reception twice and after nearly an hour they had asked particularly loud group to move but after thst i gave up calling every time someone was loud. No other room was offered to me. Luckily i was there only 1 night.
Oksana
Great place, nice service, very big room, great spa zone and breakfast was so tasty
Moshe
Good hotel, try ask to be in main building
Breakfast very good.
Service good.
Can't ask for make omelet un breakfast.
Very modern and look good.
Jacuzzi water not really warm. I ask to check but noting changed.
We had 3 rooms but all in far, from lobby, need walk in underground tunnel, that is cold ant not pleasant.
I was expecting 1 or 2 rooms to be in main building.
Service good.
Can't ask for make omelet un breakfast.
Very modern and look good.
Jacuzzi water not really warm. I ask to check but noting changed.
We had 3 rooms but all in far, from lobby, need walk in underground tunnel, that is cold ant not pleasant.
I was expecting 1 or 2 rooms to be in main building.
Gabriel
Not felt welcome at all.
Sorry to say but not a hotel where we would return, the service from the reception staff was bellow any expectation, we had to wait for more than 30 minutes to check in and it was the same to check out, room was clean but not very welcoming and bad position near entrance.
We did enjoy the spa area, that had plenty for us and very well managed. Breakfast was also good even though we were a bit late.
We did enjoy the spa area, that had plenty for us and very well managed. Breakfast was also good even though we were a bit late.
Giulia
Modern facilities, stunning location, busy hotel
Beautiful, modern, ckean property in a stunning location overlooking the lake and mountains. Great facilities, perfect for a spa weekend. We will be back!
Downside: it is a very big hotel, with lots of guests which can result in noises in the corridors, crowds and queues at breakfast buffet, in the spa and long waiting time at the reception desk.
Sadly none of the guests was wearing face masks, none of the cleaning staff either (only in the restaurant the masks were mandatory). So we felt uncomfortable being inside of the hotel at a time when Covid-19 infections are rising. The gym is supposed to have a 1 guest only rule but we saw 3-4 people exercising the the fitness centre at the same time.
The hotel could do more by asking all guests to wear masks and maintain distance.
Downside: it is a very big hotel, with lots of guests which can result in noises in the corridors, crowds and queues at breakfast buffet, in the spa and long waiting time at the reception desk.
Sadly none of the guests was wearing face masks, none of the cleaning staff either (only in the restaurant the masks were mandatory). So we felt uncomfortable being inside of the hotel at a time when Covid-19 infections are rising. The gym is supposed to have a 1 guest only rule but we saw 3-4 people exercising the the fitness centre at the same time.
The hotel could do more by asking all guests to wear masks and maintain distance.
Verified traveler
The food was awful and extremely overrated. Prices were completely not adequate to the quality of the food!!
Verified traveler
It’s a brand new beautiful resort, in fact it is quite isolated however in the hotel you will find everything you need and most importantly relax! Food was absolutely buffet dinner and breakfast had amazing food! Highly recommend!
Flemming
Stedet er godt. Alt er til ekstra pris som ved et fly . Som gæst betaler man også for parkering.
Kai
Am 15.04 hat der Spaß erst 30 min später geöffnet als angegeben.
Die gegenstom Anlage im Außenbereich hat leider nicht funktioniert.
Die gegenstom Anlage im Außenbereich hat leider nicht funktioniert.
Lea Felin
Ein rundum tolles Hotel zum Entspannen! Wir kommen immer gerne wieder.
Tomasz
Übernachtete mit meiner Frau ein Wochenende in einem Zimmer mit Seeblick im Gebäude B. Alles scheint fast in Ordnung zu sein, aber ... . Nicht genügend Parkplätze. Mangel an guter Beschilderung – in Gebäude B – mit Wegbeschreibungen, um sich in der Anlage zu bewegen – was in den ersten Morgenstunden nicht einfach war. Der Fußweg von Gebäude B nach A – wo sich das Frühstücksrestaurant befindet – ist eine Wanderung. Das Frühstück war gut, aber nichts Besonderes. Zimmer sauber, modern. Das bestellte und bezahlte Zimmer mit Doppelbett war offenbar nicht verfügbar - wir bekamen ein Zimmer mit getrennten Betten. SPA - ca. Fintess Center relativ klein. Der Preis von 230 Euro pro Nacht ist – verglichen mit anderen Einrichtungen in Europa in dieser Klasse oder besser – der Qualität nicht angemessen. Wir werden wahrscheinlich nicht in diese Einrichtung zurückkehren.
David
Nichts für Ruhesuchende
Absolut von Familien überrannt... nichts für menschen die ruhe und erholung suchen... betten sind sehr bequem und frühstück war erste Klasse!!!
Björn
Ein sehr schönes und modernes Hotel. Tolle Aussicht auf das Riesengebirge und guter Service (Bar/Restaurant/Wellness, Spa). Kostenfreies Laden von E Autos/Hybrid Autos und E Bikes. Insgesamt mir ein zu großes Hotel und dadurch zu wenig Ruhe. Die stilvollen Zimmer sind leider sehr hellhörig. Das hat den Eindruck etwas getrübt.
Björn
Schönes Hotelresort mit Aussicht auf das Riesengebirge. Hochwertig und modern. Kostenfreie Parkplätze mit Lademöglichkeit für E-Autos oder Hybride. Wellness Bereich Innen/Aussen, Spa grad im Umbau. BAR/Restaurant mit gutem Angebot. Leider sind die Zimmer sehr hellhörig, was den Gesamteindruck schmälert. Insgesamt ist mir die Anlage zu groß gewesen, denn dadurch waren sehr viele Gäste vor Ort. Wen das nicht stört, der ist hier gut aufgehoben.
Alexander
no value for the prize
Where should I start?!
We had a 4 night stay and requested a quiet room which we didnt get at all.
We woke up EVERY morning between 07-08am because you literally can hear every step or moving furniture around your room. If that wasnt enough, the cleaning stuff cleans the rooms from 08:00 in the morning and was extremely loud doing that, so THEY decide how long you sleep during your stay, simply astonishing for a hotel where guests want to relax.
Service in this hotel is just terrible. Sitting in the pool area almost NO service with drinks, if you make the bad decision to have dinner in hotel almost NO service because the staff are way too less people.
After the first evening we decided to have dinner somewhere outside of the hotel because the buffet for 130 (~33 €) isnt worth half the prize. From 10 „boxes“ with food only 3 where filled with food, the rest was empty. We asked the staff if theres some more to come, but after 15 minutes of waiting we canceled the buffet and had dinner somewhere else.
You dont feel welcomed as 80% of staff dont speak any english, nobody has a smile on their face and you always feel like you annoy them when you have a certain request.
Try to avoid the cocktails, Aperol and Espresso Martini were good though.
The views of the hotel and the lake next to it have been great but it wasnt worth the prize at all, unfortunatelly.
We had a 4 night stay and requested a quiet room which we didnt get at all.
We woke up EVERY morning between 07-08am because you literally can hear every step or moving furniture around your room. If that wasnt enough, the cleaning stuff cleans the rooms from 08:00 in the morning and was extremely loud doing that, so THEY decide how long you sleep during your stay, simply astonishing for a hotel where guests want to relax.
Service in this hotel is just terrible. Sitting in the pool area almost NO service with drinks, if you make the bad decision to have dinner in hotel almost NO service because the staff are way too less people.
After the first evening we decided to have dinner somewhere outside of the hotel because the buffet for 130 (~33 €) isnt worth half the prize. From 10 „boxes“ with food only 3 where filled with food, the rest was empty. We asked the staff if theres some more to come, but after 15 minutes of waiting we canceled the buffet and had dinner somewhere else.
You dont feel welcomed as 80% of staff dont speak any english, nobody has a smile on their face and you always feel like you annoy them when you have a certain request.
Try to avoid the cocktails, Aperol and Espresso Martini were good though.
The views of the hotel and the lake next to it have been great but it wasnt worth the prize at all, unfortunatelly.
Christof
Tolles Hotel zum Genießen
Tamas
Spa-Wellness Bereich war unterirdisch schlecht !
(laut-voll)
(laut-voll)
Michael
Unterkunft liegt idyllisch am Stausee.
Optisch sehr ansprechend, leider war der Wellnessbereich viel zu klein für die Größe des Hotels und der Gästeanzahl (nur eine kleine Sauna und 4 kleine Whirlpools)
Im Zimmer konnte man Abwassergeräusch mehrmals über den Tag verteilt hören. Die Zimmer sind sehr schön und modern eingerichtet und man hat entweder eine Terrasse oder einen Balkon. Leider war es in den Zimmern sehr kalt und die Temperatur ließ sich nicht regulieren.
Der Frühstückssaal war sehr überfüllt und laut. Die Auswahl wechselte allerdings täglich etwas und war wirklich sehr sehr gut und vielseitig!
Leider entsprach das Hotel nicht den Anforderungen, die man erwartet, wenn man ein Wellness und Spa Hotel zur Erholung buchen will. Das Hotel ist aber ein guter Ausgangspunkt um umliegende Wanderziele zu erreichen.
Optisch sehr ansprechend, leider war der Wellnessbereich viel zu klein für die Größe des Hotels und der Gästeanzahl (nur eine kleine Sauna und 4 kleine Whirlpools)
Im Zimmer konnte man Abwassergeräusch mehrmals über den Tag verteilt hören. Die Zimmer sind sehr schön und modern eingerichtet und man hat entweder eine Terrasse oder einen Balkon. Leider war es in den Zimmern sehr kalt und die Temperatur ließ sich nicht regulieren.
Der Frühstückssaal war sehr überfüllt und laut. Die Auswahl wechselte allerdings täglich etwas und war wirklich sehr sehr gut und vielseitig!
Leider entsprach das Hotel nicht den Anforderungen, die man erwartet, wenn man ein Wellness und Spa Hotel zur Erholung buchen will. Das Hotel ist aber ein guter Ausgangspunkt um umliegende Wanderziele zu erreichen.
Katarzyna
No
Wspaniałe miejsce. Musza tylko popracowac nad obsługa sali restauracji jak zamawia sie ala carte. Straszny chaos długo sie czekało na lamkę wina 1 godzinę, a na rachunek trzeba było poprosić kilka razy i czas oczekiwania około 20 minut. Poza tym polecam.
Verified traveler
Obiekt super. Lokalizacja super. Obsługa super.
Jedzenie kiepskie.
Na śniadaniu brakowało personelu, brudne stoły, problem z posprzątaniem.
Jedzenie kiepskie.
Na śniadaniu brakowało personelu, brudne stoły, problem z posprzątaniem.
Joanna
Rozczarowujące
Hotel był rozczarowaniem. Ogromna ilość gości, kolejka do recepcji, brak możliwości telefonicznego kontaktu z recepcją, mała strefa spa w porównaniu z masą ludzi, która chce z niej skorzystać, brak oznaczeń restauracji w budynku D (pan ze stróżówki pomógł nam ją znalezc), w restauracji jedna kelnerka, która dwoi się i troi ale nie ma szans obsluzyc wszystkich gości, generalnie nie polecam jeśli chcesz odpocząć, chyba że komuś nie przeszkadza hałas i wrzeszczące dzieci.
Karina
Sehr schönes hotel, Wellnessbereich sehr schön,
Wojciech
Hat nichts mit Wellness Hotel zu tun.
Modern , ungemütlich, sehr hellhörige Zimmer, insgesamt nett anzusehen , aber nochmal würde ich es nicht Buchen.
Alla
Schöne Unterkunft am See, geräumige Zimmer, gutes Essen. Etwas weit von Supermarkt und Restaurants
Verified traveler
Helt okej, men en bra bit kvar
Väldigt fin anläggning, men där mat och service inte riktigt motsvarar förväntningarna för den här typen av koncept. Maten var långt under standard för den här typen av hotell, och servicen var också inte på rätt nivå.
Hubert
Piekny hotel z cudnym widokiem
Hotel polozony w pieknym miejscu. Widok z pokoju niesamowity, pod warunkiem, ze ma sie pokoj z oknami na jezioro i gory.
Obsluga zrobial bardzo dobre wrazenie. Zarezerwowalam pokoj z widokiem, jednak dostalam taki ktory mnie nie satysfakcjonowal. zglosilam obsludze i dostalam przepiekny apartament.
Jestem bardzo zadowolona. Jedzonko pyszne!
Obsluga zrobial bardzo dobre wrazenie. Zarezerwowalam pokoj z widokiem, jednak dostalam taki ktory mnie nie satysfakcjonowal. zglosilam obsludze i dostalam przepiekny apartament.
Jestem bardzo zadowolona. Jedzonko pyszne!
Stanislawa
magia
Wszystko na wysokim poziomie, wschód słońca z gorącego jacuzzi a na dworze -1 z takim widokiem to wprost petarda!!!!
Krzysztof
Amazing weekend break
Very spacious and well designed Junior Suite with breathtaking view of Karpaty mountains.
Holger
Schönes Hotel, Zimmerservice sollte man nicht spar
Hotel ist zu empfehlen , Pool und Masageanlagen sind zu empfehlen man muß nur aufpassen das man nicht zu den Stoßzeiten geht. Zimmerservice habe ich in den vier Tagen unseres Aufenhalts nicht einmal gesehen. Also Zimmer wurde nicht einmal sauber gemacht. Trotz Schild an der Zimmertür. Handtücher wurden auch nicht gewechselt. Frúhstück war ausreichend und große Auswahl.
Tobias
Der Getränkeservice am Wellnessbereich funktioniert NICHT einwandfrei (abräumen und regelmäßige Nachfrage). Das Restaurant mit Bar ist aber nur eine Räumlichkeit weiter..
Dafür ist der Wellnessbereich einfach genial, Getränke im Pool sind kein Thema ;)
Saunafreunde kommen auch auf ihre Kost.
Ansonsten ist es eine schöne gemütliche Hotelanlage mit traumhaften Ausblick. Wir waren zum zweiten Mal mit unserem Baby dort und werden das Hotel bald wieder besuchen.
Ob für min. 2 oder 5 Nächte, es lohnt sich!
Unbedingt ein Zimmer mit Seeblick buchen und an die Wollmütze denken :)
Dafür ist der Wellnessbereich einfach genial, Getränke im Pool sind kein Thema ;)
Saunafreunde kommen auch auf ihre Kost.
Ansonsten ist es eine schöne gemütliche Hotelanlage mit traumhaften Ausblick. Wir waren zum zweiten Mal mit unserem Baby dort und werden das Hotel bald wieder besuchen.
Ob für min. 2 oder 5 Nächte, es lohnt sich!
Unbedingt ein Zimmer mit Seeblick buchen und an die Wollmütze denken :)
Karolina
Obsługa nie starała się, bardzo długo czekało sie nawet na kawę. Obiekt jak na tak krótkie działanie jest zniszczony.
Damian
Polecam!
Fantastyczne miejsce na weekend!
Marcin
Polecam hotel
Hotel ma bardzo dobre położenie. Z tarasu i restauracji możemy podziwiać Karkonosze. Wnętrza są przemyślane, utrzymane w nowoczesnej architekturze z elementami ozdób nawiązujących do regionu. Miła obsługa, liczne atrakcje.
Verified traveler
Das Hotel ist sehr schön gelegen und sehr modern eingerichtet. Die Straße hört man im Poolbereich des Hotels nicht. Das Frühstücksbuffet ist unglaublich gut und alle Angestellten überaus freundlich und zuvorkommend.
Maciej
Świetnie
Świetne miejsce do wypoczynku, czysto, schludnie, bardzo smaczne śniadania. Był to rewelacyjny wybór
Elwira
Było super na pewno tu wrócimy
Katarzyna
No
Jak dla mnie hotel w porządku. Jednak zawiodłam się gdy specjalnie wybrałam oferte droższą z podwojnym łóżkiem a dostalam dwa pojedyńcze. Tak jakby nie czytali tego co w rezerwacji.
Edyta
Bylo wspaniale
Piotr
Dużo do nadrobienia w kwestii obsługi klienta
Dużo mankamentów serwisowych, warto wdrożyć analizę „customer experience”. Począwszy od bardzo długiego okresu oczekiwania na pokój, poprzez liczne pomyłki w podsumowaniu moich wydatków hotelowych, przez dodatkowo płatną wodę, serwis 20 zł za zamówioną kolację do pokoju, w czasie kiedy nie ma innej możliwości spożywania posiłku! Podgrzewany basen, na zewnątrz, jedna z głównych atrakcji obiektu przez większą część czasu nie zachęcał swoją główną funkcją, ponieważ woda była zimna, może przez ostatnio modowy „boom” na morsowanie, zamęt, jeden lekko sfrustrowany i zdenerwowany ratownik na 42 osoby... Trochę za mało jak na „ najbardziej stylowy hotel w Karkonoszach”. Szkoda, ponieważ lokalizacja i sam obiekt są przepiękne. W moim odczuciu, niestety mocno kuleje tutaj czynnik ludzki i brak profesjonalnego zarządzania.
Dmytro
Wszystko dobre tylko ubogie śniadanie za tyle kasy.
Tomasz
Hotel do którego chce się wracać
Fantastycznie położony obiekt z bardzo miłą obsługą. Smaczne śniadania, pyszna kawa ! Do poprawy jedynie poduszki oraz nie działające wszystkie udogodnienia na basenach, poza tym 5+
Krystof
pozitivní dojem
Nový hotel, velmi sympatické wellness, dobrá snídaně.
Henryk
Wszystko super!
M.
Ein sehr schönes, modernes Hotel mit allem Komfort.
Jaroslaw
Bardzo przyjemny hotel, ładnie położony.
Claudia
Schönes neues Hotel - leider Wellnessbereich viel zu klein. Nur 1 Sauna und sehr kleiner Außenpool. Auch innen waren ständig alle Liegen belegt.
Hiker
We had a great stay in the Lake Hill Resort with a very nice and professional staff! It's a nice location and great facility. Enjoy the delicious food, drinks and take a spa treatment at Lake Hill Resort!
Location & surroundings
Lake Hill Resort & Spa
Tyrolska 2 G, Sosnówka, Poland
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Lake Hill Resort & Spa
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