Hotel Valdés

6/10

Pleasant

23 Apr 2026

Concepcion

The room is spacious and nice. There were 3 of us and the sleeper couch was not comfortable at all.

The water takes a while to warm up so the shower was a little on the chilly side.

The jacuzzi was dirty and didn't use which was a disappointment.

The shuttle was out of service. The Lyft was reasonable $5 to $10 for 3 of us to get to Old San Juan and the cruise port.

The staff was very friendly and helpful. They let us keep our luggage there after check out. They were there late for check in as well.

Family_with_children

10/10

Exceptional

22 Apr 2026

Catherine

It is a beautiful boutique hotel. The staff was absolutely amazing. They even drove us to town for dinner and pick us up afterwards.

Self

10/10

Exceptional

20 Apr 2026

Armonie devonte

Clean place, the staff was very helpful. Outside looks a little outdated but once you go inside it’s perfect! Highly recommended staying here if you’re going to be on the go a lot, thank you all from the staff there!

Partner

10/10

Exceptional

19 Apr 2026

Jennifer

Front desk staff Hector and Joseph were amazing. Hector directed us to a close place for a late lunch and Joseph drove us to a restaurant for dinner and picked us up later. Outstanding service!!

10/10

Exceptional

19 Apr 2026

CHERYL

The staff was incredible so nice and accommodating. Room was clean and easily usable

Friends

4/10

Poor

15 Apr 2026

Carmen

It was not hot water in the shower and no shower curtain, not enough towels in the bathroom.

Family_with_children

8/10

Excellent

12 Apr 2026

Diane

Very comfortable apartment-style rooms. Water in the refrigerator was a nice touch! Staff excellent and friendly. Should have asked for more than 1 towel as floor got wet after showering. Loved rooftop space and restaurant!

Family

10/10

Exceptional

11 Apr 2026

Zach

The staff truly made this stay special for our family. From the moment we arrived, they were consistently attentive, friendly, and genuinely caring. Every interaction felt personal, and they were always quick to help with anything we needed. Traveling with family can come with its challenges, but their positive attitude and willingness to go the extra mile made everything feel easy and comfortable.

Hector was our very first interaction, and he set the tone right away. He connected instantly with my wife through her Puerto Rican roots, while also making me feel just as welcomed and included. It created this perfect balance where she felt right at home and I felt like I was getting an authentic, fun introduction to the culture. He brought a great sense of humor and personality that left us with a few moments and phrases we’ll definitely be bringing home with us.

They also gave us a perfect recommendation for a spot to eat in Old San Juan that ended up being one of our favorite experiences, and we loved being able to enjoy the steakhouse just a few floors above our room. Those little touches made a big difference.

We’re very grateful for the experience they created for us and would absolutely stay again.

Family_with_children

10/10

Exceptional

08 Apr 2026

ADRIANA REYES

Staff is amazing

10/10

Exceptional

08 Apr 2026

Diana

Great customer service the receptionist were awesome. Very comfortable place.

Family_with_children

10/10

Exceptional

06 Apr 2026

David

Great value for the location, updated boutique hotel, convenient parking

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Eve

Beautiful looking hotel but the looks deceive the actual condition of the rooms. Cheap construction materials used. The stove did not work (& others I spoke to said the same). Location was misleading as well. However the staff was amazingly helpful, knowledgeable and kind. We wanted to take the golf cart to the other side of San Juan & walk back from there but there were never enough employees available to take anyone anywhere. And lastly when it said walk to cruise port - make sure it’s the port you are departing from as they cannot drive to Pan Am ports.

Friends_and_family Friends

10/10

Exceptional

03 Apr 2026

Daniel

Great staff! Very nice and willing to be flexible

6/10

Pleasant

02 Apr 2026

Christian

Staff were great. The bathroom was not clean, there were hairs on the floor and grime on the edges. Same with kitchen appliances and tableware.

Family_with_children

10/10

Exceptional

31 Mar 2026

ANDREA

Stayed overnight at the hotel to explore Old San Juan with family and friends. Hotel is accesible to Old SJ. It is clean and the room is huge.

Family_with_children

4/10

Poor

30 Mar 2026

Julie M

No hot water for showers! Was told they use solar panels to heat the water??
I would not recommend this hotels..
Staff was nice though

Partner

10/10

Exceptional

28 Mar 2026

Gloria

Hotel is very clean and Hector very friendly and helpful.thank you

Friends

6/10

Pleasant

27 Mar 2026

Sandra

The room was comfortable overall, but I was concerned that the door bolt was not functioning properly. Additionally, one of the blinds was broken and couldn’t be raised, which limited natural light in the room.

Self

10/10

Exceptional

27 Mar 2026

Alma

We stayed only 1 night to be closer to the airport. The drive to the airport was about 20 minutes. We were able to park just outside the hotel, but there were limited spaces. The hotel room was clean and the sofa bed in room 4 was very comfortable for a sofa bed. The bathroom had shampoo, conditioner, body wash and towels, but no soap. Room 4 is a 1 bedroom apartment and the kitchen looked well stocked. Overall it had an upscale feel.

Family

10/10

Exceptional

25 Mar 2026

Jaclyn

Room had ample space, bed was very comfortable, appreciated the 24/7 access to coffee and filtered water. Staff was super friendly

Partner

10/10

Exceptional

24 Mar 2026

Clint

The staff service, and cleanliness and spaciousness of the unit we rented were excellent.

Partner

10/10

Exceptional

23 Mar 2026

Gabrielle

Friendly welcome on arrival (in the morning, due to travel plans).

Rooms not available, but area provided for our bags and coffee made available. We explored town until the 4pm checkin.

Room was clean, very spacious and offered all neccesary amenities (microwave, cooktop, plates etc) except in room coffee supplies. The gym is tight! Not sure I could be comfortable working out in there.

Would recommend this hotel and would use again if we ever find ourselves back in SJ.

Family_with_children

10/10

Exceptional

23 Mar 2026

Gail

Staff was incredibly friendly & helpful. Several rooms for relaxation if you were going to or coming from a cruise. Would definitely stay her again if I was cruising.

Friends

10/10

Exceptional

21 Mar 2026

Ornella Marietta Razetto

Very spacious room and very clean! Loved that you have a kitchenette to cook your own meals. In a very quiet area and within walking distance to Viejo San Juan. Would for sure return!

Self

10/10

Exceptional

21 Mar 2026

Celeste

Excellent time

6/10

Pleasant

21 Mar 2026

Carlos

Didn' clean the room...i did leave the clean room sign and they just took it and let it in the room bit didnt clean it

Friends_and_family Friends

6/10

Pleasant

19 Mar 2026

Jerry

The staff here were very friendly and helping whenever needed. Best part is how close it is to San Juan. The neighborhood it's in can be sketch for some people, but try to believe me, you are good.

The condition of the room could've been better. Spots on the couch, unkept rug, floor tiles lifting, ceiling peeling. None of it was eggrecious to a point we didn't feel comfortable, but more so details missed that can be improved. You also don't have a view out to anytign but an empty lot with graffiti on an abandoned building. BUT if you're looking for somewhere to simply sleep and change clothes, this is perfect. Lol honestly it's a very ok, 3/5, 5-6/10 place. You'll only be disappointed thinking you're staying at a Marriott.

BRING YOUR OWN WASH CLOTHS AND TOWELS. Lol they run out fast.

Partner

2/10

Poor

19 Mar 2026

Eduardo

I recently stayed at Hotel Puerto Valdés and unfortunately had a very disappointing experience.

At check-in, I specifically asked what perks were available with my Expedia Silver status, and I was offered a late checkout. I confirmed this as my selected benefit, so I planned my morning accordingly.

However, the next day, my party was unexpectedly forced out of the room at 11:00 AM with no acknowledgment of the previously agreed late checkout. This was both frustrating and inconvenient, especially since it had already been discussed and confirmed. I had to call via WhatsApp since that’s the only way they respond, and was told it wasn’t their problem before they hung up on me.

To make matters worse, we went to the front desk to get clarification and request a receipt, but no staff was present. We waited about 10 minutes, despite the hotel advertising 24/7 front desk service. This lack of availability and support only added to the frustration.

Overall, the experience felt disorganized and unprofessional. Communication was poor, and the service did not match what was promised. I hope the hotel improves its guest communication and ensures staff availability moving forward.

Family

4/10

Poor

18 Mar 2026

Ben

Our flight arrived in San Juan at 1:00 am. at 11:30 pm the hotel sent a message that due to a problem in Old San Juan they had no water pressure. It was too late to find a new hotel and the hotel didn't offer a free cancellation option. They also said they had no hot water because they use solar hot water and blamed the recent weather. We had booked 12 months in advance to stay 1 night before a cruise. We never would have booked a hotel with no hot water. We wanted to shower off the airplane germs and board the cruise clean with a fresh shave. We paid $250 total for the hotel and they gave us back $75, When we booked the hotel we just wanted a safe and comfortable place to sleep and get ready for the cruise. We didn't need ocean front or a pool because we planned on spending 9 total hours at the hotel. We were very disappointed we didn't know about the solar water and chance of no hot water when we booked. We stayed in February. The hotel itself was very clean. The management was very nice and kind and tried to be helpful. I just wouldn't stay again because we will always be flying in for just one night before a cruise and want to be able to shower. A hot shower is very important to us to feel clean. We've acttualy never even stayed at a hotel with no hot water but we live in the USA and the hotels all have hot water there.

Family_with_children

10/10

Exceptional

18 Mar 2026

Alan

The hotel is centrally located within Old San Juan and walking distance to the beach. El Condado is a short Uber ride away. Within a block there is a Bakery and Cafe for delicious coffee and treats. Most of all the staff is exceptionally accommodating and does it’s best to make you feel welcome.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Diane

Very nice hotel somewhat outside busy tourist area, very quiet and near to the Capital building and “deco”government buildings. Safe/easy street parking if you have a car. Coffee pot in room didn’t work and water in shower just lukewarm. Otherwise liked the place a lot.

Partner

8/10

Excellent

18 Mar 2026

Linda

The staff were amazing. They were very helpful. Times were they were not as responsive to our requests for additional towels and other essentials.

Partner

10/10

Exceptional

17 Mar 2026

Jayvee

Loved it, definitely would recommend & stay again

Partner

10/10

Exceptional

12 Mar 2026

Fowler

I absolutely loved my stay here and would definitely consider coming back. The staff was so nice and accommodating I even extended my stay. The beds are super comfortable and quiet peaceful sleep was greatly appreciated. Convenient front street parking was just icing on the cake.!

Family

10/10

Exceptional

11 Mar 2026

Dharmendra

It was nice staying this hotel room. We liked that nice and clean. There were good people to help us lot

10/10

Exceptional

09 Mar 2026

Carmella

Stayed after our cruise, huge suite

6/10

Pleasant

09 Mar 2026

Barbara

Our room was clean and very nice. That’s the only reason that I raided it a three star. The area it is in there is really nothing around unless you take a cab or you don’t mind walking into town they said they had a shuttle to the cruise port. That is false. We had cold water for showers at the best we could get it to lukewarm. The Jacuzzi upstairs on the roof the jets all had green on the vents, which is not healthy. They also did not have a shuttle to take you into town or the beach so make sure you have plenty of money for cabs unless you don’t mind the walk. The area right around the hotel is very rundown. We did walk and see the memorial park on our way into town. That was very nice. The staff were very friendly, but depending upon who you talk to you got different stories but as I said, our room was very nice. We booked this specifically so that we could go to the beaches. We knew we had transport to the pier and it would take us into town. None of that happened.

10/10

Exceptional

07 Mar 2026

Angela

Presidential suite amazing and steak house on property. Helpful staff

Partner

10/10

Exceptional

03 Mar 2026

Tania

Excellent service, clean room and great area

Family_with_children

10/10

Exceptional

01 Mar 2026

Fernando Jr

Felt like we were in NY with the upscale and fancy setup of the rooms and the whole hotel. Very chic and modern. Parking was easy too. Service is outstanding

6/10

Pleasant

26 Feb 2026

Julie

First, we had no towels no hot water for two days. Entry door would not close unless you slammed it. And the walls were way too thin. You could hear noise from upstairs and surrounding rooms.

10/10

Exceptional

26 Feb 2026

Torpe

Hector and Malanie were exceptional in ensuring we had an amazing stay. Their hospitality is top-notch and they always made sure my daughter and I were taken care of. They recommended wonderful dining experiences as well as activities for the two of us. The hotel is gorgeous. My daughter and I ended up in the penthouse suite which was divine, but every room looked amazing. I am on my way to the airport to return home but I already want to turn back to spend one more night at Hotel Puerto Valdes. Thank you Hector and Malanie (wishing you luck in school, you’re so close to graduating with a journalism degree) for being such amazing people. I will miss you both.

8/10

Excellent

25 Feb 2026

Matthew

Very clean, helpful staff, nice layout, very spacious

Friends_and_family Family

4/10

Poor

25 Feb 2026

Sara

The staff is very friendly, the rooms clean.however, there was no hot water during our stay; the first room had water pouring in thru a light fixture in the ceiling. We packed up all our things and were moved to the penthouse suit. Again, no hot water. Again, the television would come on by itself during the night, till I unplugged it. Attempting a cold bath in the jacuzzi, I was met with a torrent of black bits of ? From the jets.Tried heating water on the stove top for a warmer bath- stove top not working either. Bathroom door could not be closed, and the elevator seemed to have mechanical problems- fortunately not while we were in it. We were not offered a rebate and Expedia would only give us $225 credit- not a refund for our hassles. Sara Cook

Family

8/10

Excellent

24 Feb 2026

John

Great staff very large oops. NO hot water, no coffee available per staff good location

Partner

10/10

Exceptional

23 Feb 2026

Marlene A.

The staff was amazing

10/10

Exceptional

23 Feb 2026

Michael

Nice hotel. Very clean. Staff was great. Helpful and pleasant.

Partner

10/10

Exceptional

22 Feb 2026

Andrew

Staff was very helpful and courteous, went above and beyond, and pointed out local restaurants and sites to see. Our suite was amazing! Tons of room for a family of four, great comfortable bed & 2 very comfortable sofa beds, had a full kitchen, large bathroom, & jacuzzi tub. Also less than a mile from the cruise port so very convenient for our trip. Wonderful experience, would definitely stay there again! Highly recommend!!

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Erik

The staff was AMAZING. Hector, Melony, Michael, EVERYONE was amazing. They went out of their way to make our stay exquisite and make sure we were comfortable. They even helped us find some fun restaurants and have other great advice. The rooms were also amazing, in my opinion it's the perfect room for a small family. Had a large comfortable bed and 2 pull out couches. Everything was perfect. Thank you Melony, Hector, Michael and the GM, and all others who make up Hotel Puerto Valdés. A beautiful place I'll never forget

8/10

Excellent

18 Feb 2026

Terry

It was a great location , close to the cruise port. Nice room, spacious and clean.

Partner

10/10

Exceptional

17 Feb 2026

Angela

Room was great!! Staff Hector and Misael were amazing and helpful!! Will stay there next time we are in PR.

Friends

10/10

Exceptional

15 Feb 2026

cindy tamika

Everything was great the staff was friendly the rooftop was beautiful the bar/restaurant amazing i would definitely stay there again

Leisure Partner

4/10

Poor

11 Feb 2026

Jacqueline

I booked for 2 beds and got a bed and a pull out sofa that was stained and dingy looking.This is a 3 star at the most

10/10

Exceptional

10 Feb 2026

STEPHEN

Great!

10/10

Exceptional

07 Feb 2026

Caryn

Staff was extremely friendly and helpful

10/10

Exceptional

04 Feb 2026

dennis

Room was very clean, the staff was extremely nice and gave great suggestions for local restaurants, and no noise issues. Some of the equipment was out of service, but the staff were actively fixing the elevator and other devices in the morning

Leisure Family

8/10

Excellent

04 Feb 2026

Henry

Friendly and helpful staff. Clean room. Good AC.

Friends_and_family Family

6/10

Pleasant

03 Feb 2026

Heather

We were greeted by a very nice gentleman named Hector. He was very helpful and accommodating. The room was lovely and had an in room Jacuzzi tub. We wish we could have used it but we literally had no hot water- not really even warm. Showers were quick, I guess that saved on energy and water.

Leisure Partner

10/10

Exceptional

02 Feb 2026

diane

Everything was lovely. Large accommodation - kitchen, loving and bedroom. Reasonable price. Wonderful restaurant on premises

Partner

10/10

Exceptional

26 Jan 2026

Kim

Very Nice and Clean!

6/10

Pleasant

26 Jan 2026

Alicia

It was a good location to the port however it was advertised they had a shuttle to the port only to learn they didn’t. We also didn’t have hot water and was told someone would reach out to us which never happened.

Leisure Partner

10/10

Exceptional

23 Jan 2026

James

Misael behind the desk was awesome! He was extremely helpful and had plenty of much needed information. The room was great, and the hotel kept our luggage secure after check-out since we had a late flight departure. The hotel is also very close to Old San Juan.

Leisure Friends

2/10

Poor

16 Jan 2026

Alana

Hotel was nice, restaurant was amazing. In a blighted area. Afraid to walk at night. Shuttle to old Juan ended at 5. Check in at 4;00.
Never saw either of these things mentioned in reviews. Very misleading. Would not stay here again

Leisure Partner

6/10

Pleasant

15 Jan 2026

Alona

Air conditioning didn’t work properly, was too loud.
Room had issue with mold

Leisure Partner

8/10

Excellent

14 Jan 2026

Diane

No hot water but the did move us to the penthouse room which was very nice. Still did not have hot water but we loved the location and everyone was super helpful.

Leisure Family

4/10

Poor

14 Jan 2026

Suzanne

We notified the property in advance that we would be arriving around 1:00 a.m. on Boxing Day and a reassuring email stated that staff would be available to check us in. However, front desk was completely unattended. We were instructed to call or text a number; texts went unanswered, and when someone finally arrived,were immediately told that we would not receive any Expedia status perks and were assigned Room One. The room is located directly behind the front desk and lobby,making it extremely noisy.Accessing the room was an issue, requiring multiple attempts before the key worked. While the room was large and included a kitchen and living area, it was poorly maintained. The laminate flooring in the bedroom was buckling, and the safe initially did not work.The most serious issue was that the door to the room did not lock. This was confirmed the following morning when we left for brunch. When we reported this to the front desk, the staff member on duty, Hector, was dismissive and rude, offered no apology, and showed no concern, simply stating, “This is a safe place.” When asked how he would feel staying in a room that didn’t lock, he shrugged and said his personality was “just like that.”Due to the room’s location and lack of insulation, sleep was extremely difficult both nights because of constant lobby noise. Not to mention our room was not made up. Despite booking six months in advance and staying during the holidays, we received no upgrades,no perks, and no verbal apology

Leisure Family

10/10

Exceptional

14 Jan 2026

CARLOS

Very nice Hotel in the heart of old San Juan ! The staff was so friendly and helpful, offered great suggestion on where to eat and what to do. The room was clean and comfortable. Definitely will be back next time I .... Thank you !!!

Leisure Family

10/10

Exceptional

13 Jan 2026

Traci

Cute boutique hotel. Staff was very nice and helpful

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Stephania

A wonderful place to stay. Highly recommend it

Leisure Partner

8/10

Excellent

11 Jan 2026

Nicole

Had to ask for facecloth and hand towel. Personnel was very useful. We could walk to the old San Juan.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Monique

Great location of your leaving on a cruise! Close to the port and to old San Juan.

10/10

Exceptional

11 Jan 2026

Ruth

They were excellent and made our stay a magical one.

10/10

Exceptional

10 Jan 2026

Kriss

Hector, the receptionist was awesome. Referred us to restaurants and went out of his way to find some friends a room when their Airbnb was canceled.
The apartment is nice and spacious. We had a great day.

Business Family

6/10

Pleasant

05 Jan 2026

Wendy

Good location but it was quite an old building. We had no hot water and they offered to refund a night but only refunded 50% of a night. Restaurant was nice and not crowded. Close to old San Juan

10/10

Exceptional

03 Jan 2026

Delia

Great staff

10/10

Exceptional

02 Jan 2026

Darin

Great place to stay near Old San Juan if you also have a car. I was able to park the car out front and walk to Old San Juan in about 15 minutes. Plus the staff was extremely nice and helpful.

Leisure

10/10

Exceptional

02 Jan 2026

riju

Great location. Old San Juan is in walkable distance. Clean and big space. Definitely recommend it to anyone

Leisure Family

10/10

Exceptional

31 Dec 2025

Amanda

Boutique hotel. Lots of space in the room. Staff were super friendly.

Leisure Family

2/10

Poor

31 Dec 2025

tammy

I was very disappointed with my stay. The room was extremely outdated and not clean, with water leaking from the bathroom light. It was located in the basement and had an awful smell. The hot tub was in poor condition, barely had enough water, and was not properly maintained. I paid extra for a balcony, but it was in terrible shape and far from what I expected. The staff was not very pleasant at first, although they seemed friendlier once my friends arrived (they had a much nicer room).

If you plan to stay here, I strongly recommend requesting a mezzanine or penthouse room, as those seem to be much better.

Leisure Friends

10/10

Exceptional

30 Dec 2025

Priscilla

Very clean, large and very comfortable hotel rooms with full kitchen. Highly recommended for comfortable stay near old town and the beaches. Excellent service and courteous hotel attendants.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Lina Maria Achuri

Everything well

Leisure Pet

6/10

Pleasant

28 Dec 2025

Jennifer

Clean room/ nice staff/cold water shower/flooring falling apart/ older apartment style hotel rooms/ not great area but close to port

Leisure Family

8/10

Excellent

28 Dec 2025

Vicki

We stayed 2 days before a cruise. The staff people were lovely. Very helpful. The jacuzzi wasn't working. The view from the rooftop was gorgeous. The shuttle to the pier didn't go to our pier, which we didn't know when we booked.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

wendy

The room was very clean and much larger than we expected. It is a very nice hotel.

Leisure Partner

10/10

Exceptional

28 Dec 2025

JOHN

Clean, friendly staff

Leisure Self

8/10

Excellent

25 Dec 2025

Michele

Fun place!

8/10

Excellent

23 Dec 2025

Francis

great room and restaurant for dinner. Would of been five stars if they provided breakfast

8/10

Excellent

23 Dec 2025

Karin

The room was lovely. Nice little kitchenette. The staff was very courteous and let us into our room early and let us leave our car there after checkout until our evening flight. Only not hot water for shower. The only thing we didn’t like was

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Donna

Nice and close to the Ports

Leisure Family

6/10

Pleasant

20 Dec 2025

Bryan

The room was clean and the staff polite but it wasn’t luxury. First off, we messaged the hotel a few days in advance for a late check and when I messaged on check in day I was told the hotel was full and that we couldn’t. Also, we booked the penthouse which seemed ok until you learn the restaurant is right next to your room and the restaurant thinks it’s a night club. Or when the fire alarm goes off from the kitchen smoke. It’s a shame because the people are nice and the location is good so we gave 3 stars for that

Leisure Family

8/10

Excellent

16 Dec 2025

Fay

Yes and he was extremely good

8/10

Excellent

14 Dec 2025

MARISOL

The hotel was really cute but our room was not thoroughly cleaned. Table had grease stain and crumbs. Mucus in sink and toilet not clean. We were too tired to go down and say something.

Leisure Family

10/10

Exceptional

13 Dec 2025

Carmen

Staff were very helpful keeping us from getting a parking ticket. The room we stayed in was very clean and met our need for one night but unfortunately we would not return. This building is a renovated storage building in the Old San Juan port area. The area does not feel safe for walking after dark. Additionally, if you’re a light sleeper you may find the noise keeping you up into the wee hours.

Leisure Family

10/10

Exceptional

08 Dec 2025

Jay

Really nice apartment with a great view, we could live there. 5-10 minute walk to old town shops and restaurants, as well as cruise terminal.

Leisure Partner

6/10

Pleasant

05 Dec 2025

Robert

There were no hand towels or wash clothes provided for the bathroom and kitchenette. There was also no coffee maker but the front desk clerk did bring one up promtply upon request.
Aparently all water heating is done with solar so the water never did get hot, and in the morning there was not even warm water; makes for a miserable shower.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Robert

The staff was excellent. Hector went out of his way to help us with all the local information.

10/10

Exceptional

27 Nov 2025

Pearse

Yes very clean

10/10

Exceptional

24 Nov 2025

Lorraine

Very modern and clean. We stayed in the penthouse that is extremely spacious. Attentive staff and welcoming.

Leisure Friends

2/10

Poor

21 Nov 2025

Pamela

The hotel appeared to be under construction and the room was half finished. It was in a bad location with no place to eat in the hotel or within walking distance. Very expensive for what it is. Do not recommend.

Partner

10/10

Exceptional

18 Nov 2025

Brandon

Great room