i-Motel

Germany , Frankfurt
OBERTSHAUSEN, Birkenwaldstraaye 46
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100 reviews shown

2/10

Poor

07 Mar 2026

David

Room without towels, soap, fridge, dirty, and very cold

Self

2/10

Poor

25 Feb 2026

Elena

Cockroach found upon entry to the restroom. Outlet for a/c heater

2/10

Poor

24 Feb 2026

Elsie

The room was dirty. Found a dead bug in the shower. I can say if I needed something they accommodated but the room was not clean.

Self

2/10

Poor

23 Feb 2026

Josh

We did not stay at the property. The photos did not match what Expedia has. Drug deals happening out the front. Rooms had strong smell of cigarette smoke. Doors had been kicked in. It was not a safe area to stay in.

4/10

Poor

21 Feb 2026

Richard

The pictures did reflect true condition of property

Friends_and_family Family

2/10

Poor

21 Feb 2026

Rob

Place was far more run down and in a sketch place than we realized. If you are not familiar with Vegas, just know this is where you go to get mugged and or murdered.

Friends_and_family Family

2/10

Poor

23 Jan 2026

DANIEL

The room wasn't clean or secure. Had to chnange rooms as ithw door wouldn't lock and stay closed. The other room wwas also dirty. The spa tub in the room wasn't working. The shower had mildrew and I was only given 1 wash cloth, 1 hand towel, 1 small bath towel and 2 small bars of soap. Also had no cleaning service and had to request the remote for the tv. The tv volume didn't work

2/10

Poor

20 Jan 2026

Krystle

The first room didn't have a locking door. The second room had wires hanging off the wall, the outlets were black and just...see the pictures. I felt unsafe and left.

Leisure Self

2/10

Poor

01 Jan 2026

Durga Prasad

Money has been deducted and there is no refund till now

2/10

Poor

18 Dec 2025

Luis

No rooms with double bed and they also attempted to charge me twice for the same booking.

Leisure Family

2/10

Poor

07 Dec 2025

AROYN

The place was filthy their cigarette ashes in the tub old beers in the drawer and no remote or cover for the bed

Business Self

10/10

Exceptional

18 Nov 2025

Stone

Plenty of shopping

2/10

Poor

14 Nov 2025

Silvia

Dangerous Location – Avoid at All Costs, Especially with Children

I booked this hotel through Hotels.com looking forward to a safe and comfortable stay during our family trip. Unfortunately, the experience was a complete nightmare from the moment we arrived. The exterior of the property looked absolutely run-down and uninviting, but that was nothing compared to the surrounding area. It was in a truly unsafe neighborhood, with homeless individuals and people who appeared to be under the influence wandering around right outside. They looked intimidating and unpredictable, and as a parent traveling with my baby, I was terrified to even step out of the car.
We never made it inside to check in – I simply couldn’t risk it. Instead, we drove away in a panic and spent hours scrambling to find a safe alternative hotel without a reservation. This ended up costing us double the price for a last-minute booking elsewhere. What a waste of time, money, and peace of mind!
Hotels.com, how could you list and promote a property in such a dangerous, dirty setting without any clear warnings? This was my first (and last) time using your site, and it shattered any trust I had. I strongly advise against booking here – especially if you’re traveling with kids or vulnerable loved ones. Seek out better options elsewhere.

Friends_and_family Family

2/10

Poor

12 Nov 2025

Jesus

Dirty and unsafety

10/10

Exceptional

31 Oct 2025

Linda

Great experience

Business_and_leisure Self

2/10

Poor

29 Oct 2025

Michelle

I was given a King room since there wasn’t a “clean Queen” available. I was concerned during booking that mostly “smoking” rooms were offered. I kept being asked whether I was the only occupant and later this made sense because of the loud love making that could be heard above the random TV noise everywhere. This room is in such poor condition, that I wore my shoes in the shower, brushed my teeth with bottled water and slept in my sleeping bag on top of the bed that was missing at least one flat sheet. I’ve seen cleaner toilets at gas stations. They claimed that my credit card was declined, but but my credit card company contacted me to confirm whether I was making this charge which tells me that they are not placing a hold for a “deposit”. This is the first and last time I stay at an OYO hotel. I realize you get what you pay for, but I would have had a cleaner experience at a KOA campground. This motel should not be listed as a choice on an Expedia website.

2/10

Poor

21 Oct 2025

Glenn

The room is dirty, mold everywhere. The staff help to look for a different room but it did not work.

Business_and_leisure Partner

2/10

Poor

17 Jul 2025

Erica

I arrived and they sold my room. Had to get another room elsewhere in the middle of the night.
From what I saw, the property was rough. Bad area. Had lots of drug assocs hanging out outside of the place and it did not feel like a safe environment

2/10

Poor

03 Jun 2025

Michael

Really run down motel. I stayed for a week and constantly had to ask for toilet paper. Bad part of town homeless everywhere.

Leisure Self

6/10

Pleasant

27 Apr 2025

Shawne

That was a close one. Mine is safe as I been booked.

I thought I was not available this hotel room.

At least mine is okay for my receive. I'm so relief.

Self

2/10

Poor

23 Mar 2025

stefanie

I felt so unsafe there. You check in, in a smoke shop where there are hobos hanging around. Only one light in the main area worked, hole in the wall I had to use a towel to cover, the toilet didn’t flush, there were while globs of stuff where the towels on the counter were and no tv remote but a tv? I felt So unsafe to even leave my stuff in the room. I left and checked out immediately. I’m SOOOO disappointed and disgusted

2/10

Poor

16 Mar 2025

Verified traveler

Disappointed

Unfortunately very disappointed in my stay as i had to drop another $50 for a deposit that i already thought i paid for.

Then when i enter the room there were stains all over the floor, the bed mattress had stains all over it so i felt very uncomfortable, and my door was missing parts of it at the bottom. And the curtains in the shower were missing hooks

Self

2/10

Poor

16 Feb 2025

Rion

The worst hotel I’ve ever seen, mold all over, the carpet was soaked

Leisure Family

2/10

Poor

09 Feb 2025

Tracey

I was sexually harrassed by the staff and moved into a different room that was filthy. When i told the staff,they didnt clean it. I felt so unsafe and unhappy. Everything smelt aand I didn't sleep. I left after the first night and they never refunded me for the other 4 nights. No heat and no help. I've called the health department.

Do. Not. Go. Here.

Self

2/10

Poor

25 Jan 2025

Robert

OYÓ Motel is dump; not worth 1 star. Dilapidated and run by an arrogant and rude man. You are trying to charge me as no-show. I instructed my credit card company NOT pay the charge. I suggest Expedia drop this motel off it's list. Let me be clear: I went there and decided not to stay.

Leisure Family

8/10

Excellent

21 Jan 2025

Denys

You get what you paid for ! Be ready to walk or uber/lyft

Leisure Friends

2/10

Poor

15 Jan 2025

DAESIK

It was the most terrible and horrible accommodation I have ever used. When I entered the room, it smelled strongly of marijuana. The window couldn't be closed and was detached, resting on the window frame. Of course, I complained about these issues, but the staff said there were no rooms available for a change. I had no other choice but to sleep in a very cold and unsafe room. I will never stay at this accommodation again. I absolutely do not recommend it.

Business Self

2/10

Poor

11 Jan 2025

Carlos

The experience at the hotel was horrible. They didn’t honor the reservation I had made through Expedia, and they told me they were simply full and couldn’t help me. They said they had already informed Expedia that they didn’t have capacity, yet Expedia kept sending reservations. It was very difficult for me to find another available hotel at 11 PM, and the staff was completely unprofessional. They just told me it was Expedia’s problem and turned away.

Of course, I don’t know whose fault it is—Expedia’s or the hotel’s—but this is a very irresponsible way to handle things. It’s definitely frustrating and disappointing, and honestly, I wouldn’t wish this experience on anyone.

Business Partner

2/10

Poor

11 Jan 2025

KARUNA

Oyo messed up my plan. Oasis managed / having tieup with Oyo didn't had clue what's happening in Oasis. When I reached the property they told no rooms available and I was stranded for about 3 hrs until Expedia helped out to find another property. It was such a terrible experience.

2/10

Poor

09 Jan 2025

Maila

Front desk was asking inappropriate questions and I was charged double for a deposit that I will be disputing with my bank

Leisure Family

8/10

Excellent

05 Jan 2025

Devasubramaniam

I was only there for a night, but I enjoyed it!

Leisure Partner

2/10

Poor

03 Jan 2025

Virginia

Nasty hole in the wall

I never stayed here because they overbooked & didn’t have a room for me.

Friends_and_family Family

2/10

Poor

08 Dec 2024

Askhat

Rooms look more like a jail, staff unfriendly, I lost my key somewhere in the room and they didn’t return security deposit because of it

Leisure Self

2/10

Poor

07 Dec 2024

David

It was bad. I left a note and was not granted entry

2/10

Poor

05 Dec 2024

Joquin

Crappy stinky dirty motel. Very sketchy unsafe. Druggies and hookers everywhere refused to give money back. Didn’t even bother to stay here

Self

2/10

Poor

24 Nov 2024

Timna

Unsafe, dirty, no customer service and no front desk.

Business Partner

2/10

Poor

19 Nov 2024

Verified traveler

Dirty and Unsafe!!!

Horribly dirty. Place was never cleaned as evidenced by the pee stains and hairs on the toilet (see photo). Bathroom door had been punched and was repaired by placing a piece of wood to cover the hole (see photo). The bathtub was peeling like burned skin and dirty and the shower curtain was held up with electrical tape. Curtain was sagging because it was held up by only 3 rings. (See photo). Light switch broken with exposed metal. Electrical hazard? Light switch in bathroom had “do not use” written on the wall. (See photo) bed was lumpy and dirty. No trash can anywhere. Carpet and walls are stained like crazy. And last but not least, druggies, homeless and prostitutes surround the motel

Self

2/10

Poor

18 Nov 2024

Destiny

The pictures on the app did not match the property was very disappointing

Leisure Partner

2/10

Poor

12 Nov 2024

HEATHER

I booked a reservation under the impression of the photos they provide of their rooms and property...which as I learned, are completely different rooms at a completely different location. My room was disgusting and the area was unsafe for a single female. My room had a filthy tub which constantly ran water and made noise, it was also filled with some type of debris, and the lever was installed jammed into the floor. There was no phone to call the front office (which was located inside a convenience store,) and so to contact staff, you need to step outside into a dark alleyway parking lot amd walk to the store. My smoke detector was broken and hanging, ceiling was deterioting, wall tiles were falling off, no soap, no TV remote, outlets all overheated, and no bathroom doors, everything was totally exposed. When I walked to the office to mention the issues, I was told maintenance would be sent (waited 20 minutes, no one ever came.) I had asked, \"what is maintenance going to do about no bathroom doors?\" The staff said, \"there's no bathroom doors in any of the rooms here or in this area, thats just how it is,\" (which is obviously untrue.) I then asked, \"so if I had friends coming here to get ready for a night out, I'd have to leave my own room and wait outside if one of them needed the bathroom?\" He just shrugged...so I showed him the photos of the bathroom doors advertised for their motel, and he stopped talking. Horrible experience, I have photos of everything.

Business Self

2/10

Poor

11 Nov 2024

William

Dirty ac doesn’t work not what is pictired

2/10

Poor

10 Nov 2024

David

The property was not the same as the pictures and the office/smokeshop worker assaulted a kid and refused me a refund when seeing the room with no locks and homeless standing around the doorsay

Leisure Friends

2/10

Poor

10 Nov 2024

Gregory

Booking ealry sometimes doesnt work.

Booked back in September arrived on 11/6/2024 got there to check in and guy behind couter said i wasnt in the system and his rooms were all booked. And didnt offer refund. Had to try to find another hotel at 11 30 pm while being exauted from traveling and rates were so high booking last minute. After many phone calls and emails finally got a refund.. should have been compensated for all the hassle and frustration... good luck

Business

2/10

Poor

10 Nov 2024

Shunsaku

The worst one

Smell, cleanliness, amenity, and facility building are the worst I’ve ever experienced.

Friends_and_family Friends

8/10

Excellent

31 Oct 2024

RamaVenkata

Decent spot for crashing, found the property at last moment and booked it. Was a bit surprised but its very convenient location & pricing wise. Perfect place to crash if you are a bagpacker or someone used to hostel life.

Business Self

2/10

Poor

27 Oct 2024

Iraida N

when you at the property they say “we don’t working online.
But they told me we have rooms available, and I saw the pictures, so we think is a good idea. Wrong answer:
Completely different with all pictures. Bad experience bad Bed, they give me just one paper towel, they give me just one towel to share with my husband.
No shampoo or at least soap.
Please verified that before continuing share false information.

Business_and_leisure Partner

2/10

Poor

26 Oct 2024

Julio

Didn’t even check in the location was terrible. Not what I was expecting at all. Didn’t feel safe to even step out of my car. Please make sure you are selected the correct OYO because this motel was not acceptable.

Friends

2/10

Poor

25 Oct 2024

Stephanie

Save Your Money, Stay Somewhere Better

This was without a doubt THE WORST experience I have EVER had with ANY stay (worse than the similar low-budget motel we stayed at in Roswell just before COVID, where police raided someone’s room & we had to walk past the busted door and several police vehicles to get to breakfast). So: before our flight even left Texas Sat eve (5:30p in Vegas), I called OYO Oasis to advise our flight was delayed, moving our arrival time to after the midnight check-in deadline, & inquire if late check-in was ok (2-night stay). Spoke to front desk agent, he verified my reservation details & asked how late the flight was going to be. I specifically said we were scheduled to arrive around midnight, so 12:30-1/1:30a for a Lyft to get us there, but could be later if there were further flight delays. He mumbled for a few secs before telling me that it would be ok, he would make sure a room would be available for us “no matter what”. Great! Lyft dropped us off at 1:31a and I went to check-in with night audit clerk. “We don’t have any room.” Explained details of earlier call. “You didn’t talk to me”, “I have been here all day”, “not my fault”. Tried showing proof of calls to them and OYO Corp: same replies, 0 Fs given. So my teen daughter and I were left to walk the squalid streets in fear until 5a searching for a place to stay (praise Odin for the kind mgr at Circus Circus). Had I been told no late check-in when I called, I would have cxl’d & found an alt stay. If $ is an issue, stay at the Shalimar.

Friends_and_family Family

2/10

Poor

21 Oct 2024

Ronny

Dirty, nothing offered. Water was brown, room had mold and weird smell

Friends_and_family Family

10/10

Exceptional

29 Sep 2024

Verified traveler

Overall the stay was great! No complaints

Friends_and_family Family

2/10

Poor

29 Sep 2024

Hossain Mansur Resalat

Dirty. Asked for extra pillow and they said they cannot provide me one extra pillow. Washroom was dirty and the flush didn’t work properly. Overall a terrible experience.

Leisure Family

2/10

Poor

12 Aug 2024

Joshua

step up from sleeping in the street

The room has visible mold all over the bathroom and air-conditioner holes in the bathroom door.

Friends_and_family Family

2/10

Poor

10 Aug 2024

Robert

Would not stay there again

Partner

2/10

Poor

03 Aug 2024

Aasim

This is one of the filthiest place Ihave ever stayed in Las Vegas. The bathroom was not flushed when I went in, toilet paper hanger was broken, shower curtain was filthy, shower itself was so filthy you won't want to get in there. Room wasn't clean, bed sheets were dirty. I wouldn't ever stay here even if it's free.

Business Self

2/10

Poor

20 May 2024

MaryAnn

The whole experience was horrible. Its dirty period. Also we asked for a king bed and they said they gave it away. So we said the queen was ok but the whole room was NOT what was on the pictures. This was one of the worst stays ever how can they lie and usr the new OYO pictures.

Leisure Partner

2/10

Poor

10 May 2024

Verified traveler

Worst experience

It was terrible. The room was dirty, seemed like no one cleaned them. Bathroom leaked, sheets were stained. It was a bad experience. Payed extra for 2 beds and we received 1 bed for 4 people.

Friends_and_family Family

2/10

Poor

07 May 2024

William

No, simply no

Bugs found in the sink decor looks extremely outdated. Stain sheets, stain curtains, pretty confident somebody died in here

Partner

2/10

Poor

05 May 2024

Maria

Never go back!

Terrible! The room was nasty and the smells from the bathroom is bad, the bathrooms it wasn’t clean when we check in and the TV is not working I have to cover my nose all night. On that day mostly of the hotels are book anyhow I would never go back.

Business

2/10

Poor

05 May 2024

Allysa

WORST. PROPERTY. EVER.

2/10

Poor

05 May 2024

Dave

I checked in to the motel and immediately checked out. The room was not what I was expecting. There were weird people outside making noises. What I did not like about the room was that I was expecting what I saw on pictures before I booked the room and once I saw the room I was horribly uncomfortable and disappointed. The room walls were stained and dirty. The air conditioner was not working properly. The bed frame had a booger on it. The towels were placed out on a dirty table rather than in the bathroom. The carpet floors were not vacuumed. The bathroom door was hard to close and open. Overall not a recommended place. The area in which the motel was located was fantastic because it is close to the Las Vegas strip! But if they cleaned the room properly I would have stayed there. The service was average he had some trouble understanding me but overall knew I was unsatisfied with my experience. Hopefully I get my refund back like he said I would. Hope this helps others!

Leisure Friends

2/10

Poor

05 May 2024

Marissa

This was nothing like the pictures . A/C was broken and you need a $40 fee for 2 remotes that I did not use. Smelled moldy , stains on floor , shower was disgusting with dirt and hair on walls , toilet was dirty all around as well as bathroom floor . I did not feel safe . I took one look and checked out immediately.

Leisure Family

6/10

Pleasant

03 May 2024

Shawne

This room is not so bad. At least anything is possible when I'm enjoying peaceful for the night.

Even the morning is a big day for sure when I was check out.

Self

2/10

Poor

28 Apr 2024

marissa

Nasty.

The only good thing about this place was it was close to where I needed to be. Otherwise absolutely disgusting. There was, what looked like semen, in the bathtub. The shower was not clean nor the toilet. There were stains on everything. The walls the floor and the ceiling. It looks like they used a wet paper towel to clean the mirror. We got a smoking room since it was cheaper, but it had the worst mildew stench. The sheets were ripped thank goodness we always bring a blanket and pillow. If all the other hotels weren’t already booked or priced due to the festival we would have stayed elsewhere. The pictures due not show the true condition on this place.

2/10

Poor

14 Apr 2024

Tremyia

Room was disgusting and filthy, it was not cleaned. Dirt on the walls and in the bath tubs. In the morning I asked for late check out and one of the men said 11:30am no charge, then a different man knocked on my door at 10:50am saying we need to check out now. I told him what the first man said he disagreed with me and demanded I leave now. Not worth the 120$ I paid for it. Do not stay at the OYO motel.

Leisure Friends

2/10

Poor

24 Mar 2024

takatoshi

Deceiving booking. 2 locations BEWARE

Horrible experience. It's very deceiving when there are 2 different locations with the same name hotel. Where one is the hotel and casino, and another is a completely different address. I went to the hotel and casino to check in only for them to tell me it is a different location!!!

2/10

Poor

19 Mar 2024

Francisca

Es un asco

No hubo ospedaje Nos cancelaron la recervacion .porque todas las abitaciones se les estaba metiendo el agua por el techo..ese hotel está demasiado viejo.es todo lo contrario a lo que ves en la página. Jamás lo volvería a recervar .solo espero qué me reembolsen mi dinero .

Partner

2/10

Poor

17 Mar 2024

Jorge

They closed cause due of a flood inside the rooms....

Leisure Family

2/10

Poor

26 Feb 2024

stephen

This property should be removed from Expedia's listing. The room and property were nothing like pictured. I didn't even stay the night. The neighborhood was super sketchy and the room door (barely) locked. I was so disgusted. Found another place to stay.

Leisure Partner

4/10

Poor

26 Jan 2024

Russell

This is a very old motel and very dated. The tv didn't work, but either did anything else. The bed had no blanket. The property is in a major state of disrepair. It has no amenities....i mean none, unless you are talking the 2 Marijuana shops across the street. It is, however, remarkably safe inside the enclosed (trashed out) compound. I literally parked my pickup 3 feet from the door. As i was just traveling thru Vegas, i has no desire to walk a mile like you do at the casinos frim vehicle to room.

Business

4/10

Poor

08 Jan 2024

Verified traveler

Very poor hotel

The rooms do not look like the photos advertised.

Broken bed, stains on the carpet, holes in carpet, dirt and grime everywhere, bare wires hanging out of appliances and freezing cold (painted breezeblock bricks for walls).

Heater did not work as the wiring was cut. Had to sleep with clothes on. There was a hole in the wall that you could see to the outside. There were a group of homeless drug addicts directly behind our room making fires and the smoke/smell was coming into the room through the hole, smelt like they were burning plastic.

Owner 'forgot' to return our deposit when we returned keys.

Hotel in a bad area.

Furthermore, paid well over the odds for this property as it was for New Year.

Friends_and_family Family

2/10

Poor

01 Jan 2024

Juan

Unfortunately I wouldn’t recommend it at all. The place seems to be under construction but I didn’t see anyone working there. There was trash everywhere. Would never come back nor would recommend it to anyone!!

Leisure Partner

4/10

Poor

14 Dec 2023

Keerati

This is hole in a wall one night stay last resort option. Very old and the mattress was very uncomfortable

2/10

Poor

05 Dec 2023

Richard

Front desk took $20 from me for a key deposit and I never got that back the place was absolutely filthy inside and throughout the property I would prefer to have my money back on this transaction and will never come back

Business Self

2/10

Poor

02 Dec 2023

MaKayla

Nice staff, facility was lacking.

Leisure Partner

2/10

Poor

12 Nov 2023

Derrick

Couldnt find our reservation when we got there and was rude with us about it. We ended up having to pay and stay somewhere else. Still waiting to see if they reinburse us Very disappointed

Partner

2/10

Poor

09 Nov 2023

Klaus

Worst hotel rooms

Worst hotel ever seen. I move to a different hotel. Did not stay. Horrible room. 22 images I could send you of the dirty room. You are out of your mind to offer a room like that.

Business

2/10

Poor

06 Nov 2023

Andrew

Most disgusting room i have started in.

The walls and the door where full of grime. The bathroom wasnt cleaned the toilet wasnt clean. It was was so disgusting i had to leave and find a new hotel.

Self

2/10

Poor

06 Nov 2023

Marvin

It is positioned near two low cost chain diners, IHOP and Dennys, as well as a couple of local eateries, though I did not try them during my thankfully short stay. That is the only good thing I can say about the property. The property itself should be condemned. It was like staying in a third world country, but still paying American prices. I don't mind staying at low budget inns, but this was amazing worse than I ever would have expected. If it is not, it should be criminal to not only bait and switch with the pictures depicting the property on Expedia, but to allow them to operate in such a deplorable condition. All the bad reviews (I should have read ahead of time) only scratch the surface of how bad this place is. I am very disappointed in Expedia for continuing to offer it after so many horrendous reviews.

Business Family

2/10

Poor

05 Nov 2023

Pauline

Everything was full of dust, the bathroom tiles were broken, the AC was full of dust smelled like moled inside, the mirrors were super dirty. I had to cancel the reservation and having to go somewhere else the day I got there

Business_and_leisure Partner

2/10

Poor

05 Nov 2023

Leilani

I checked in and checked out right away. Walking up to the room, I noticed there were holes I the door and the door knob was extremely loose on the door, not safe. It was hard to open the door, once I finally opened the door and got in the room, the door didn’t lock the dead bolt hole wasn’t lined up correctly and the entire door was damaged. Honestly, might as well replace the door.The interior of the room was awful. The carpet was black and you could still see stains and shoe prints, the lights flickering, the walls looked neat up, the bathroom was gross (toilet and shower), the shower curtain was broken and again the lighting in the bathroom was terrible. Book at your own risk.

Family

2/10

Poor

03 Nov 2023

Sergii

Absolutely terrible place to stay. Staff does not speak English, they communicate via Google translate; very shady practices around credit card processing and paperwork, took me a lot of fighting to get a copy of my charges. The hotel area is a disaster war zone with rats running at night; and the room is so unclean that I had to lay towels on the floor to walk and slept in a sleeping bag that I luckily had in my car. Broken door locks, non-working lights - in reality its nothing like you see on nice site photoes. This place should be sanitized and re-built from ground up - an apocalyptic war zone in the middle of a civilized block.

Business Self

4/10

Poor

28 Oct 2023

Marika

The price wasn’t that much cheaper than staying in the casinos at the old Las Vegas but the quality was significantly worse.

Was it the lack of “regular” tourists or the present of face tatted neighbor or the drug user who was howling at the street all night that made our stay feel unsafe, probably.

The sheets and towels were clean. The floors, walls and overall appearance was untidy.

If it’s just two women traveling, might be worth it to look for another spot. I do give thanks for the friendly staff for being kind.

Leisure

2/10

Poor

28 Oct 2023

Adam

Worst hotel in all of Las Vegas

This was the worst hotel I’ve ever stayed at. I’ve stayed at a lot of hotels over the years. This hotel was terrible the door of my hotel room barely could lock. I had to play with it for a while to get it a lock. When I flushed the toilet, the tank, never filled with water, causing the water to run and make noise all night. The room was in horrible condition. I had a hole in my ceiling in my room. I still try to make the best and took a short nap on my bed. When I woke out from my short nap, there was a bug crawling on the sheet. I couldn’t take anymore of this hotel, so I just ended up sleeping in the car for a couple hours. After I woke up from my nap in the car, I checked out and moved on.

Self

2/10

Poor

27 Oct 2023

Tobias

Horrible

2/10

Poor

26 Oct 2023

Chanel

We didn’t stay

Leisure Partner

2/10

Poor

22 Oct 2023

Clarisana

There were beds stack outside of a room should have known there was something going on in my bed I didn't sit on bed because I always look so I unfolded the blankets and waited until I saw something and there they were Vegas is infested!!

Business_and_leisure Family

2/10

Poor

22 Oct 2023

Bray

Cigarette butts behind the toilet. Stains everywhere. Woke up in the middle of the night with a cockroach on my bed. It’s one of the cheapest options in Vegas but totally not worth it.

Leisure Self

2/10

Poor

21 Oct 2023

Charles

Door locks loose, odor in room, dead cockroach on floor, iron burn on carpet, toenail clippings left inside one of the bedside drawers, very limited parking. Staff was friendly. We did not end up staying for the night and left almost immediately after check-in.

Leisure Friends

2/10

Poor

09 Oct 2023

Verified traveler

Did not like it and expensive

Old place.. clean was bad.. I felt unsafe.. I can't recommend this place at all. Old tv... old bed... no shower supplies...

Friends_and_family Family

4/10

Poor

25 Sep 2023

Guillermo

Do not stay here !

The pictures are not what the room looks like. There were cockroaches in the shower and kitchen. Furniture is in bad condition. The walls and doors are damaged. The price is outrageous for what you get.

Friends_and_family Family

2/10

Poor

25 Sep 2023

Joseph

Worst Room In Recent Memory

Worst hotel or motel I've stayed in since the 70s. Furnished like a prison, nothing on the walls. A/C didn't work right. Toilet broken, shower didn't work at all. The floor had some kind of pad from an outside cabana. Two small bars of soap, no shampoo. The curtains on the window barely hung. The TV was a relic from 20 years ago. If they don't refund me in full we're headed to court for fraud.

Self

8/10

Excellent

05 Sep 2023

Clinton

Labor Day 2023

Had some challenges at the beginning but made the best of it. Front desk easy to work with.

Friends_and_family Friends

2/10

Poor

03 Sep 2023

Mei Lun

Very dirty, old, limited toilet tissue, smelly, in an unsafe area.

Leisure Family_with_children

2/10

Poor

21 Jul 2023

Elizabeth

My recent stay at this motel was nothing short of a complete disaster. From the moment I stepped into the room, it was evident that this place should never be open to the public. I cannot stress enough how terrible this experience was, and I strongly urge everyone to avoid this establishment. First and foremost, the air conditioning system was non-functional and barely emitted any cool air, despite being in the midst of sweltering weather. The heat inside the room was suffocating, and the unbearable conditions made it impossible to get any rest or sleep.
The management and staff were incredibly unprofessional and utterly unhelpful. They seemed disinterested in resolving any of the issues and were dismissive of my concerns. When I brought up the air conditioning problem, they merely shrugged it off and offered no solution. Their lack of courtesy and disregard for the guests' comfort was shocking. His name was Mike.. Highly unprofessional staff! To make matters worse, the lack of adequate staff on duty was evident throughout my stay. The motel was understaffed, and it showed in the poor service and overall disorganization. The environment was downright unsafe. Dimly lit hallways, broken security locks on doors, and a general feeling of insecurity added to the unpleasantness of the stay. I did not feel safe leaving my room. As for the cleanliness, it was appalling. The bathrooms were filthy, and the rooms were infested with roaches and bugs. Expedia should be ashamed!

Business Self

2/10

Poor

19 Jun 2023

Jasiyah

I couldn’t check in because front desk said my reservation was canceled on the 15th. So I had to find other accommodation.

Leisure

2/10

Poor

31 May 2023

Lori

This place was such a dump that even though we paid over $400 for 2 nights, we had to find somewhere else to stay. We called Expedia to tell them that it was horrendous. They tried to reach the manager, with me on hold for over an hour, and then they said that there was nothing they could do because they couldn’t reach the manager. Then said that they would email them. The desk worker wouldn’t let us in to see the room, but said we could only look through the window to see the room. There were flies all over the inside of the window buzzing around and it looked like the rooms were rented out by the hour to hookers. Expedia said it was there was only “one room left” but there were only 2 vehicles in the parking lot at 8pm when we arrived there. Unbelievable!!

Leisure Family

4/10

Poor

22 May 2023

Edgar

dead cockroaches everywhere and only the bathroom light worked. kept hearing bats. ive had better sleep in the car than the bed provided.

Leisure Family

10/10

Exceptional

16 Apr 2023

Lynn

OYO, nice place and quiet

This place I go to sometimes twice a month.
It's private and quiet. I recommend the premium rooms . The staff is friendly and you don't pay till you get there.
It awesome.

8/10

Excellent

12 Mar 2023

Roberto

The motel was ok and price was not too bad. Motel does need a upgrade. Would recommend staying here only for one night only.

Self

2/10

Poor

05 Dec 2022

Verified traveler

Never stay here

This is a third-world motel. This experience was absolutely horrendous. The hotel was extremely dirty, there was a rusty nail on the bathroom floor, and I don't think it had been cleaned in weeks. Not to mention, it cost $200+ and the customer service was worse than third world. This is an embarrassment to be on the Hotels.com platform. I have lost all faith in Hotels.com after this experience.

10/10

Exceptional

12 Nov 2022

becky

Plain Jane but cl an and affordable, plus great staff.

Leisure Self