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Four Points by Sheraton Offenbach Plaza

Frankfurt · Germany

Ernst-Griesheimer-Platz, 7View location

8.2/10Excellent792 Reviews
Cleanliness8.8/108.8
Service8.2/108.2
Comfort8.2/108.2
Condition8.4/108.4
Location7.0/107.0
Neighborhood7.2/107.2
Amenities8.0/108.0
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Offenbach Plaza

A short walk from Offenbach city center, this 4-star hotel offers 24-hour service, modern business facilities, and quick connections to central Frankfurt. The soundproofed rooms at the Offenbach Plaza feature large desks, armchairs, and all modern comforts. The restaurant serves light, international cuisine and select wines.

Guests can also enjoy the hotel bar with complimentary Wi-Fi. Unwind after a long day in the hotel's spa area, including a complimentary Norwegian sauna open from 4 pm to 10:30 pm. Provides easy access to the A661 motorway and is within walking distance of local and national train stations.

Frankfurt's airport, exhibition grounds, and shopping areas are approximately 15 minutes away. A complimentary 0. 5L bottle of water awaits you upon arrival in your room.

Read more about this hotelShow less

With a stay at Four Points by Sheraton Offenbach Plaza in Offenbach am Main, you'll be within a 15-minute drive of MyZeil and Römerberg. This hotel is 5.7 mi (9.1 km) from Frankfurt Christmas Market and 7.3 mi (11.7 km) from Frankfurt Trade Fair.

Make yourself at home in one of the 155 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as desks and separate sitting areas.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager GreenSign Hotel Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number DE 314 369 250
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.5 for children
    • Covered self parking fee: EUR 15 per day
    • Pet deposit: EUR 15.00 per night
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 15.0 per night
    • Rollaway bed fee: EUR 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Wetterpark Offenbach 1.2 km / 0.7 mi
Wochenmarkt Offenbach 1.5 km / 0.9 mi
Isenburg Palace 2 km / 1.3 mi
Buesing Palais 2.2 km / 1.4 mi
Stadtbibliothek Offenbach 2.2 km / 1.4 mi
German Leather Museum 2.3 km / 1.4 mi
Messe Offenbach 2.6 km / 1.6 mi
Heusenstamm Castle 4.9 km / 3 mi
Hafenpark 6.3 km / 3.9 mi
Rumpenheim Palace 6.7 km / 4.2 mi
Ostpark 6.9 km / 4.3 mi
Frankfurt Eissporthalle 7.2 km / 4.5 mi
European Central Bank 7.6 km / 4.7 mi
Museumsufer 7.8 km / 4.8 mi
Dreikonigskirche 7.8 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2006
  • Number of floors (annexe): 4
  • Single rooms: 12
  • Double rooms: 141
  • Suites: 2
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
Show 35 more facilities & services
  • Large pets allowed (over 5 kg)Extra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Conference room: 9
  • Meeting room: 10
  • Business centre
  • SaunaExtra charge
  • GreenSign Hotel
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BUSINESS CITY VIEWDouble or Twin • BUSINESS CITY VIEWDBT.BS-CV

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    Double or Twin BUSINESS CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 16 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Four Points by Sheraton Offenbach Plaza

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Carpeted floors
    • Individually adjustable heating
    • Minibar
    • TV
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEW TWO BEDSTWIN • CITY VIEW TWO BEDSTWN.2B-CV

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    TWIN CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS CITY VIEWDOUBLE • BUSINESS CITY VIEWDBL.BS-CV

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    DOUBLE BUSINESS CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOM CITY VIEWTWIN • GUEST ROOM CITY VIEWTWN.CV-GR

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    TWIN GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BUSINESSDouble or Twin • BUSINESSDBT.BS

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    Double or Twin BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESSSINGLE • BUSINESSSGL.BS-1

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    SINGLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESS CITY VIEWSINGLE • BUSINESS CITY VIEWSGL.BS-CV

    Photos are not available for this room type.

    Four Points by Sheraton Offenbach Plaza

    SINGLE BUSINESS CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Offenbach Plaza

8.2
Excellent
792 Reviews
Cleanliness
8.8 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
7.0 /10
Neighborhood
7.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
18 Apr 2026
NATIA ROKVA GOCHA GOLIADZE
Good to stay here , there is nice location and cool property
4/10
Poor
18 Feb 2026
André
Es gab lauter Kleinigkeiten, die nicht gepasst haben:
- Zimmer wurden nicht ordentlich geputzt
- keine tägliche Reinigung der Zimmer, ohne Information
- Trinkgeld wird bei Kartenzahlung lt. Mitarbeiter im Restaurant nicht weitergegeben
Business
10/10
Exceptional
04 Feb 2026
Kevin
Ein schönes Zimmer, gut ausgestattet, in einem interessanten Gebäude. Das Personal war freundlich und hilfsbereit. Ich war ein bisschen enttäuscht, dass das Grillrestaurant neben dem Hotel dauerhaft geschlossen war. Das Hotel restaurant war jedoch in Ordnung, allerdings vielleicht ein bisschen teurer als erhofft.
2/10
Poor
19 Nov 2025
Brajesh
coffee was over in the room and when i asked for more it was just not available. absolute no frills hotel even basic expected things arent available
Self
8/10
Excellent
31 Oct 2025
Stephen
Nice hotel and friendly staff.
Good breakfast choice
8/10
Excellent
30 Oct 2025
Curtis
The room was very clean and hotel staff were very friendly
Business
10/10
Exceptional
03 Oct 2025
Tracy
Great value, dropped one star as our bedroom floor was sticky but aside from that everything was good.
Partner
10/10
Exceptional
02 Oct 2025
Kaaveh
Everything was pretty good, but overall I can say this was the cleanest hotel I have stayed in within this price range in Germany
Leisure Family
6/10
Pleasant
12 Sep 2025
Katie
Unique looking building, very convoluted from the parking garage. Have a map for first time guests and ensure your staffs can explain in German and English how to get from the parking garage and steps required when leaving.
Leisure Partner
6/10
Pleasant
27 Aug 2025
Keith

No good this time round

Not a good welcome. Or friendly at all. Stay here a good few times with my team.

Was told to early for check in. Only wanted to drop my bag. Attitude from reception. Normally lovely people on reception.

Went to room eventually 2 hours later, toilet wasn’t clean and used. Won’t go into detail but no paper in pan only something else.

The room was so hot and only a fan. Was at least 35c in that room.

Planes fly ing straight over from nearby airport at 5am then have to close windows. Up goes the temperature.

Was also normally €10 for breakfast and reception said it’s now €25 if you don’t pay it on the web. Think she had that wrong. Anyway no breakfast for me unfortunately.

Not a good experience this time for sure. Probably won’t go back now.

Barman was a lovely happy helpful person BTW.

Business
10/10
Exceptional
25 Aug 2025
Julija
Fantastic hotel, plenty of parking spaces without extra charge. Rooms had free water bottle which was brilliant. Also rooms very clean and location is great close to public transport.
Leisure Family_with_children
6/10
Pleasant
21 Jul 2025
Anne-Sophie
Modern and clean rooms, altough there was no AC. Also no kettle or fridge. It is located in a quiet neigborhood, but far from public transport (20 min walk to the S and DB trains). Would probably be best for people/groups with a car. The staff member that welcomed us was cold and seemed annoyed by our questions. Very little information was given to us, only our room number; nothing on amenities or services.
Leisure Family
8/10
Excellent
29 May 2025
Maximilian
Beautiful building, just needed somewhere close to our apartment as we were moving and had already taken the bed.
Partner
8/10
Excellent
29 Jan 2025
Visnja

Great value for money

Excellent price for a business stay. Rooms are spacious, bathroom great. Parking on site.
Friends_and_family Family
10/10
Exceptional
18 Jan 2025
Diego
Very nice hotel, nice underground hotel. Excellent breakfast. The internet was fast, wdonerful! Recommended!
Business_and_leisure Family
10/10
Exceptional
16 Jan 2025
Diego
The hotel is fine, very reasonably priced. Excellent breakfast, good underground parking. Recommended.
Business_and_leisure Family_with_children
8/10
Excellent
30 Dec 2024
joseph
This hotel is brand new, the room excellent, and comfortable. The downside is it in a terrible section of Frankford, only restaurant option was in the hotel which was very good. We did not feel safe in the area this hotel was located in
The train to the Ctr of the city was a 20-minute walk in a bad area If you have get to the airport, it's not bad if you have a car. Less than 15 min away. Without a car you're in trouble. Bottom line very nice hotel, but I would not stay there again because of the area around the property
Leisure Family
8/10
Excellent
17 Dec 2024
Soumia
This hotel is a great option if you’re visiting Offenbach or Frankfurt. The rooms are spacious and clean, there’s a bar in the reception area, and a nice restaurant right next door. A supermarket is across the street and there are two bus stops a few meters away. The city’s main shopping street is a 20 minute walk away. All in all, an excellent hotel for the price point and all the nearby amenities. Reception staff are helpful. I enjoyed my short stay here. Thank you!
Leisure Self
10/10
Exceptional
14 Aug 2024
Marcus
The unique building and design are cool. The location was convenient for us. The staff was helpful when we needed some items in the room. With the heat wave this summer, AC would have been a plus.
Business_and_leisure Family
8/10
Excellent
28 Jun 2024
ALFREDO
rude service desk. will not be back

don't recommend.
Business Self
10/10
Exceptional
27 Jun 2024
Igor
Remarkable architecture, uncomplicated procedures except a somewhat tricky access card handling and a very clean room.
Business Self
10/10
Exceptional
22 Jun 2024
Jochen
No breakfast included and we had booked it with breakfast
Leisure Family_with_children
6/10
Pleasant
21 Jun 2024
R

Show me the money

On checking in we were told our room was ready. Good I thought I could get the bags out of the car. Then I was informed that each extra hour would cost me €10. The bags stayed in the car and we made up your minds not to spend a penny more in this hotel. No breakfast or drink at the bar. When I left at 8am next day I should of asked for a refund for the 3 or 4 hours I hadn't used the room. I won't use Achat again.
Partner
10/10
Exceptional
16 Jun 2024
Patricia
-
Business_and_leisure Partner
10/10
Exceptional
12 May 2024
Verified traveler

Fathers daughters trip


The building is amazing. We used uber everywhere we went so im not sure on the parking. The food was good but service was slooooow.
6/10
Pleasant
18 Mar 2024
Álvaro

Ok... ish

The hotel looks good! The service is ok. But the cards stop working very fast and the hotel is big, so it was a big inconvenience. Also, when we booked, it was mentioned a king bed and the room had just 2 mattresses put together.
Business
10/10
Exceptional
20 Oct 2023
Robert
Very nice
Business Self
2/10
Poor
20 Oct 2023
Ethan
Checked in with friends - the staff acted very coldly towards us. Went up to room, could not get in, door would not work. Went down to lobby, they insulted my intelligence by telling me “the door does not open on its own”. Went back up after no help, had to slam my entire body weight against the door to get in. Shortly after - my friends send me a picture and a call showing and saying that they found bed bugs in their bed. Disgusted, we checked our bed to find no less than 3 bugs. We packed quickly, mortified, and went down to check out, where they told us when it came to a refund “we will do what we can.”. We were able to find another hotel that night and left at about 10:30 PM. It has been two days, and it has been radio silence. Hoping to hear back and get a refund for our two nights.
Leisure Family
4/10
Poor
27 Sep 2023
ANNA
Not worth the money for the room.
Business Self
10/10
Exceptional
19 Sep 2023
oleg
Supper noisy location.
Leisure Family
10/10
Exceptional
23 Apr 2023
Markus

Perfekt für ein Wochenende

Sehr schönes Frühstücksbuffet, ruhige Zimmer
Business
2/10
Poor
18 Apr 2023
Lee
Issues with booking. When I arrived the reception said the booking payment was declined, dispite another room on the same booking being approved.

I showed the Expedia reciept clearly showing the booking had two paid for rooms. Also the bank statement matching the payment amount. But the receptionist insisted I had to pay for 1 room still and claim it back off Expedia.
Business
8/10
Excellent
23 Mar 2023
Verified traveler
Usual place to stay for the business trip.
They tried to arrange a newly renovated room but unfortunately there was no refrigerator. It's pity. I hope to have a new room with a refrigerator next time.
I like the breakfast.
Business
6/10
Pleasant
07 Feb 2023
Binyamin

Disapointing

NO INTERNET -THIS IS BIG NO-NO - AS THEY SAY THE INTERNET DO NOT REACH ALL AREAS OF HOTEL
Business
10/10
Exceptional
25 Oct 2022
Robert
Great place, great value
Business Self
8/10
Excellent
29 Jul 2022
Patricia
-
Leisure Partner
10/10
Exceptional
23 Jul 2022
jurgen
There were no benefits.
8/10
Excellent
16 Jul 2022
Amy

Nice but far away from attractions

Great hotel- nicer in new area attached to reception. Was kid my moved from the second block at back to the newly refurbished area (not any different but felt safer). Staff we very helpful.
But not close to anything. About 20 min walk to sbahn then ride for 15 more into centre. Had I know this wouldn’t stayed this far out. But apart from that it was good.
Self
6/10
Pleasant
04 Jun 2022
Patricia
internet access was missing in our room.
wifi signal was weak and not stable.
hotel was babe to address the issue.
second time this happened at the hotel with six months.
Leisure Partner
2/10
Poor
02 Jun 2022
Svitlana
I’m not satisfied with service of this property, they have old furniture, they don’t change a bedsheets only once in 7 days which absolutely not appropriate, and they don’t have AC in the room TV is broken no Chanel. Terrible experience!
Business_and_leisure Family
6/10
Pleasant
23 Jul 2021
Verified traveler
Stuff is great, but there was no air conditioning in the room. Just a fan and since it was a hot day it was not very comfortable.
Business
10/10
Exceptional
04 Jan 2020
Sebastiano

Great stay

Great location, very clean and helpful and polite staff.
Friends_and_family Family
8/10
Excellent
07 Oct 2019
Verified traveler
Beautiful and clean and nice facility and close to restaurant
Friends_and_family Family
6/10
Pleasant
25 Sep 2019
Hsienyin
Flight noise make sleepy not well
8/10
Excellent
05 May 2019
Katarina
Need map with room layout. Inexpensive, but not a location with nearby amenities.
Friends_and_family Partner
10/10
Exceptional
09 Mar 2019
Brad

Stay Here

Professional. Make sure you get the breakfast!
8/10
Excellent
09 Feb 2019
Verified traveler

Nice place.

Interesting place. Looks kind of like an old factory on the outside. Went to a concert at the Stadthalle (sp?) It was a bit of a walk but not too far. A little expensive but a nice place.
10/10
Exceptional
06 Jan 2019
Verified traveler
Very unique and cool building, stuff is professional .
Cleaning service is amazing, really nice feeling of having clean room on daily basis.
My next trip to Frankfurt will definitely stay at the ACHAT.
Thanks for everything!
Friends_and_family Partner
8/10
Excellent
17 Dec 2018
FKFF
Overall satisfy during the stay.
8/10
Excellent
11 Oct 2018
Larry
The staff at registration was great. Room was great. Restaurant staff was more than great. The food was great.
The only negative was that the night staff failed to provide the requested wake up call at 2:30 a.m. Had I not used by cell phone as a back-up, we would have missed our flight for sure. The person at the desk insisted he called twice...bull! My wife has very good hearing and wakes up at a pin drop. My cell phone woke us up.
8/10
Excellent
03 Oct 2018
Xan
Staff went out of their way to make us feel comfortable, but the location makes it difficult without transportation.
10/10
Exceptional
24 Sep 2018
Verified traveler
Hotel design, staff + facilities, that's all for now
6/10
Pleasant
08 Sep 2018
Gary

Stay in a former slaughterhouse - novel experience

Because the rooms are in only 3 storey structures they are spread out. It can be quite a hike to some rooms. I've stayed here 3 or 4 times via Expedia and every time I have been allocated a room about the furthest from reception you can be - must be the Expedia rooms.

The rooms are all, in excellent conditions and clean, with a small refrigerator (some German hotels don't have them). Wide range of TV channels available as well. The down side is that there in no air con. I see that the rooms are equipped with tower fans which can help. Here's the problem though, the hotel is on the flight path to Frankfurt airport with the windows closed you get excellent sound insulation, but if you want the windows open in the heat you can have issues. When the wind is coming from the West, the approach to the airport is over the Hotel, Even worse it starts at about 4:00 am, and even worser there is a tidal wave of landings that use both main runways at once. So either stay hot or be woken up!

The food situation is odd. The only dining area is clearly intended only for breakfast. The actual breakfast is OK but the warm (it's never hot) food selection is very limited. Often there are not enough staff on duty, you have to for a seat and compete with the many tour busses. The room is dismally decorated and looks worse in the evening, and the very very limited menu says to me that you don't want you to eat there.

There is a Tex Mex place next door which saves the day
8/10
Excellent
02 Sep 2018
Jenna
We have stayed here several times during the years. This year they are charging for tee bags after the first day stay for about 3euros a piece and freeze dried coffe is offered on the first day stay and then they has for money. Why have a hot water maker if they want to charge for these amenities? I can understand coffee capsules but packages of freeze dried coffee and tee bags?
10/10
Exceptional
13 Aug 2018
Verified traveler
Amazing building with great roof terrace, nothing more to say about the achat hotel for now
6/10
Pleasant
23 May 2018
Verified traveler
Very complicated lay out of the hotel so we had to walk a maze of corridors and elevators to get to our room
only one stàff member on reception in the evening meant it took ages for someone to respond to our request
Although ig said free parking this was limited to only a few spaces so it was difficult to find somewhere close to the hotel
Partner
10/10
Exceptional
20 May 2018
Terry

Great Place in Frankfurt!

Great place! Clean, staff very service oriented!
10/10
Exceptional
18 May 2018
Verified traveler

Good place and dependable

I’ve stayed here several times. Always good
2/10
Poor
22 Mar 2018
Daniel

If you are thinking of staying, don't.

When we first arrived, we entered the room and there was no t.v. - it looked more like a prison cell than a hotel room.

We were then moved to another room - only thing different from the last one was that it had a tv. From a 4 star hotel i would also not expect to make my own bed every evening. The duvet was no thicker than 10 pieces of paper and we only had one pillow on the bed.

Breakfast was okay, but the people who worked there were incredibly unwelcoming and did not help at all.

10/10
Exceptional
01 Mar 2018
david

Nice and to the point

Not too super fancy but just great. We stoped at this hotel many times. Always good and clean
4/10
Poor
23 Feb 2018
Sharon

Quite needs to be improved

I spent 3 days in ACHAT which did not make a money-worth trip.

1) Aweful internet. Bad signal & needs to be logged in with code EVERY TIME.

2) Unstable shower temperature almost burned me once!

3) Overall furniture is a bit out dated, and I surprisingly found codweb in this claimed 4-star hotel! See picture attached.

4) Few selection of breakfast. Not worth 17€ at all.

5) Not well-equipped gym. No dumb-bells available which nowadays is common in a 4-star hotel.

Neither recommend nor coming back.
10/10
Exceptional
13 Jan 2018
Verified traveler

Hotel was more than perfect

excellent Experience , 2nd time to be gust in same Hotel,
Hotel was very clean,
staff were excellent .
check in /out was very professional
location near by bus stations & S stations, super market, Etc..
ZERO complain
10/10
Exceptional
13 Jan 2018
Thijs

Good for sleeps, but go next door door food!

I have spend 4 working weeks here for business and it is great staying here! The rooms are comfortable, I love the sauna in the tower, and the restaurant next door (Stars Lounge) offers good quality food. (The hotel restaurant does not, IMHO)
It is not the most inspiring neighborhood, but it is easy to take a subway into Frankfurt or Offenbach centrum.
10/10
Exceptional
11 Dec 2017
BOOKSIE

EXCELLENT

I RECENTLY STAYED AT THIS HOTEL FOR A SHORT 24 HOUR BREAK. I FOUND THEHOTEL VERY PLEASANT TO STAY IN AND THE STAFF WERE FRIENDLY, THE RESTUARANT WAS PLEASANT FOR BOTH AN EVENING MEAL AND BREAKFAST, THE ONLY THING I FOUND I WAS MISSING IN MY ROOM WAS COFFEE/TEA MAKING FACILITIES, BUT THIS IN NO WAY SPOILT MY ENJOYMENT OF STAYING HERE. IF YOU VISIT, ASK ABOUT 'PAUL'.
8/10
Excellent
03 Oct 2017
Caro.

Good hotel in leafy area of Frankfurt

Very pleasant experience - clean and spacious and nice staff.
8/10
Excellent
27 Sep 2017
anon

nice hotel but not in the centre of offenbach

nice place to stay but if I'm in offenbach again I'll stay in the centre as it's top far out and quige remote so possibly not safe to walk late at night. breakfast was extra which was annoying. also I wasn't in main hotel building so felt isolated.
8/10
Excellent
10 Sep 2017
Verified traveler

Not for the Summer

The rooms and bathrooms are good size, beds are comfortable. You are provided with a coffee/tea maker, but no refrigerator. Only four rooms in the entire hotel have Air Conditioning, a must have for the summer. Staff is friendly.
8/10
Excellent
29 Aug 2017
amgad

The best facilities is parking

No A/C in the room which difficult to get sleep afternoon in summer, I recommend it for business trip only
10/10
Exceptional
15 Jul 2017
Steve

Business Stay at ACHAT Plaza Frankfurt/Offenbach.\n

arrived 7th of July departed 10th of July, I am so glad my business partner booked me in at the Achat, fantastic location, professional and helpful staff.

Room was spacious and had all what i needed in it, food had a great selection for breakfast from the buffet.

I travel a lot with being an international and Global businessman and i could not fault this hotel.

Would come back without hesitation and will do as i build my business bigger in Frankfurt and Offenbach.

Steve Ottewell Entrepreneur
8/10
Excellent
02 Jun 2017
james

Nice stay

The was a nice lounge attached to the hotel that had excellent good for the right price and 2 for 1 drinks happy hour.
8/10
Excellent
31 Oct 2016
Joshua

Nice hotel, great staff

The hotel had a lot of character on the outside and a maze-like floor plan with very clean rooms on the inside. We booked a king bed several months in advance, but when we checked in all they had were rooms with two twin beds. After speaking to the front desk, they had someone come in and remove the night stand (it was screwed to the wall) between the two beds and push them together. While this was not an ideal solution, it was the best option available and I appreciate the effort. The \"city view\" was an interior courtyard, however we did not book the hotel for the view. It is an easy and convenient 15-20 minute walk to the Stadthalle Offenbach, with several grocery stores and a few fast-food type restaurants along the way. The pillows (1 each) were very soft, but not supportive. Definitely ask for extra pillows.
Partner
10/10
Exceptional
31 Jul 2016
zenjen
The hotel is comfortable and located in a quiet residential neighborhood but at certain times if you leave the window open you can hear airplanes flying overhead because Frankfurt airport is a hub. Like other hotels in Europe don't expect a porter to carry your luggage to your room.
You can request one if you need help.
8/10
Excellent
21 Jun 2016
ph212
the hotel is a bit more basic than expedia's 4 star definition but quite new, rooms extremely comfortable and functional, well insulated (noise outside did not bother us at all when windows were closed).
8/10
Excellent
16 Feb 2016
Verified traveler

Great hotel, but not close to downtown Frankfurt

Not so close to centre of Frankfurt, costs about 30-40 euro by taxi. Very good reception staff and a great place to stay. There are a few shops nearby if you want to pickup snacks etc. Would certainly stay again if on a personal trip, as price was good.
Family
10/10
Exceptional
10 Feb 2016
mohamed nabil

Nice hitel

Enjoyed my stay a lot ,room is great and nice lobby but wished there was breakfast included
8/10
Excellent
09 Dec 2015
Daniel

Quite OK

The hotel is an expansive complex of nicely restored & attractive buildings, many with high ceilings & many windows. Room was a walk from the reception, with hall- & passageways & two elevators connecting room and lobby. Surprising, but for me OK. Price was fair and service, though for the most part inexperienced, convincing en puncto effort.

At the reception the hotel rest. came recommended: inexpensive, but good. My first meal featured a meat dish in which the flesh was not lean, nor tender nor tasty, likewise the sauce. Deer meat in Germany is served generally at this time of year as a delicacy. My waitor did his best to understand and compensate. It is a four star hotel. No white wine on hand that eve, likewise no decaf. Next night, I was served a meal, a cold poultry dish w/ salad, not the warm turkey dish ordered. Again, the waitor, this time actually the barman subbing as a waitor, did his best. That matters, right? – Just why the breakfast here comes in the form of a buffet, all you can eat, take it or leave it, was at first confusing and frustrating for me. Esp. at a price of 17.€. But after my experience in this rest., well, it makes sense. \"Inexpensive, but good.\"

Hotel is a modest walk from town, where, by the way, a good breakfast can be had for around 10.€, and the hotel features a sauna-area which I found clean and reasonably well-maintained. So was my room.
8/10
Excellent
15 Oct 2015
Burak
Calm and clean stay.
Partner
6/10
Pleasant
13 Aug 2015
experienced

Basic hotel no air conditioning.

Since we came with 100° weather the hotel was unbearable. With the windows open you can hear all the planes taking off from Frankfurt airport.. If you're looking for basic hotel it's ok
8/10
Excellent
22 Jun 2015
Verified traveler

Value for money

It was good overall. Good hotel for this price.
Partner
10/10
Exceptional
16 Jun 2015
Susanna

Amazing place worth staying at. Will be back!

Adorable hotel nestled in the town of Offenbach about fifteen minutes from Frankfurt. The town has a small town feel and is really nice.
The hotel is nice, very clean, room is spacious and staff are very friendly and can speak English.
They have a restaurant at the hotel but I suggest that you venture out and eat else where because it is expensive, 17 euro for a very small buffet breakfast. I suggest stepping out the front doors and going about fifteen feet to the right and eating at Stars Lounge, great price for food and drinks and outstanding staff.
Family
8/10
Excellent
31 May 2015
Peter

Happy traveller

Stayed for 3 nights enjoyed it , staff were very friendly and helpfull , room was large and had everything you need , fridge was empty except for 2 bottles of water were free , food was great .
Partner
10/10
Exceptional
28 May 2015
Verified traveler

Good place in offenbach

Good service by front desk people
Family
10/10
Exceptional
15 May 2015
lisa
Our three night stay was as easy as it could be. Restaurant food was very good and the staff were really helpful
10/10
Exceptional
13 Jan 2015
Verified traveler

Weekend Getaway

This was my second stay and absolutely enjoyed the quiet location, cozy resteraunt around the corner, close to the autobahn and lots of places to eat nearby. Both the room and hotel was very clean, the customer service was outstanding.
8/10
Excellent
15 Dec 2014
Verified traveler

Solid 4 star hotel

Nice and curtious staff. Extremely clean room. Very nice building. Small close parking and a larger 2 minutes away parking.
Grocery store is 60 seconds away.
In room brocoures needs improvement. For example, I could not find in any paper in the room how to call the reception or room service
6/10
Pleasant
20 Nov 2014
Verified traveler

Okay hotel

(plus) Sauna and breakfast
(minus)litlle bit far from downtown - bed really small (only single beds)
8/10
Excellent
07 Nov 2014
Verified traveler

Review

Everything was pretty nice. The bed was a little hard and the heater was stuck on high. Other then that it was a nice location.
10/10
Exceptional
20 Oct 2014
Verified traveler

Great hotel.

I stay at this hotel at least 4 times per year, never disappoints. Beds are very comfortable.
10/10
Exceptional
06 Oct 2014
david

Great Value for the Money

Great mid-priced hotel. Could not ask for more. Breakfast was really good and many options on the buffet. I'm not sure what more they could do to make it better.

The only thing I would suggest, and this applies to other hotels that we stayed in, is to rent a GPS since the signs for the hotels are about the size of an envelope. You definitely could drive by and miss it if you are not watching carefully. But we would definitely stay there again.
Partner
8/10
Excellent
04 Oct 2014
Kaichin

Nice Hotel , Easy for parking

is nice hotel . also easy for parking
8/10
Excellent
29 May 2014
Jon.

Smart hotel, secure parking

Idea for stop-over or business, smart and clean, secure parking, places to eat nearby.
10/10
Exceptional
24 May 2014
kyle

great hotel but far from local trains

overall a great hotel. we did have a tour group of people who were talking really loud at 5am in the morning that woke us up which was annoying, had to get up and yell into the hallway to get them to be quiet. our room also easily filled with smell of cigarette smoke as the hotel is a smoking hotel and i suppose all the vents are connected to each other from room to room, that was also annoying. everytime we came back to the hotel room from visiting the city, our room smelled like smoke and we had to air it out. the hotel is relatively far from the local sbahn that takes you into city center and other places as the hotel is situated in a more residential zone. it was about a 20 minute power walk for us. we didnt get breakfast at the hotel in the mornings as it was pricey but they do offer free coffee and later at night free apples and appleschorle or orange juice.
10/10
Exceptional
17 May 2014
MV

Good business hotel outside Frankfurt

Nice clean room, good location for business outside Frankfurt. The hotel is located in old market / warehouse, expect to walk a lot to reach the room from reception / restaurant. Overall good hotel .
8/10
Excellent
16 Mar 2014
Verified traveler

great character hotel, is a former slaughterhouse

Nice place, not much close by but a good place to stay if your going to Frankfurt Messe
6/10
Pleasant
02 Feb 2014
Leo

Business Rooms?

Booked a business room, received the key to a standard room. Went back to the reception, and was reassured my room was indeed a business room...
8/10
Excellent
28 Jan 2014
Jeff

Nice hotel in suburban neighborhood of Frankfurt

Achat hotel is in this very cool looking restored older building in Germany. Although its not in downtown Frankfurt, its in a suburban area with markets, restaurants and the such. Having a car would be helpful when staying at this hotel. The rooms are simple but clean and functional. Wifi is a little pricey but par for course in europe. Parking can be a little tough to get but was never impossible. I'd stay here again on a short layover or trip through the area
2/10
Poor
13 Jan 2014
Dana

Whatever you do, DO NOT give this hotel your visa.

We have been going to the Achat every year at Christmas time. Although everything is pretty much shut down over Christmas it is very quiet and in past we have put up with a few inconveniences. I am not sure if ownership has changed hands but very little is as stated on expdeia. There is no wi-fi in the rooms, which we paid extra for. They would not refund us. There is no 24 hour room service as advertised.

Also on check out the manager said that she never received a cancellation from expedia, which I had the paper work for, and she proceeded to charge my visa for an additional 8 days.

Absolute ROBBERY!! I have been trying to get in touch with the Achat \"manager\" since we got home and finally did. Her response was that they held the rooms for us. We were one out maybe 4 other guests staying in the hotel at the time.

Thanks Achat!!
10/10
Exceptional
05 Dec 2013
Malinda

Clean, Standard Hotel, Unique Layout & Building

If you are looking for somewhere to stay in Frankfurt near the airport, but not at the airport this is perfect. We got in late, had a good and reasonably priced dinner at the hotel restaurant, slept for 5 hours and went to the airport. It was perfect. Wish we would have seen it during the day as it has a very cool layout and vibe. Rooms are standard hotel rooms, clean, and well appointed in terms of tea, coffee, and bathroom amenities.
Family
8/10
Excellent
07 Jul 2013
Verified traveler

Good hotel near Frankfurt

Good hotel, clean rooms. The hotel is located in a very nice old building and rooms are spacious
8/10
Excellent
20 Jun 2013
Andreas

very nice business hotel, but ...

all in all a good and pleasant hotel. The ownly flaw - no aircondition and on hot days the rooms heat up to much and it i hard to find a restful sleep. During my stay the outside temperture hit 35 deg C and the rooms turned into a sauna. Luckily for the hotel such days are rare in Germany and that was pretty much the only negative point.

What is sure the hotel provides good value for your money. It is very reasonable priced and is in a good location - 10 min per car away from the center.

Location & surroundings

Four Points by Sheraton Offenbach Plaza
Ernst-Griesheimer-Platz, 7, Offenbach Am Main, Germany

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Four Points by Sheraton Offenbach Plaza

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