Name: Holiday Inn - the niu Coin Frankfurt Ostend
Address: Mayfarthstraße, 29, Frankfurt/main, 60314, DE

8/10

Excellent

24 Jun 2026

Ronnie

I’m driving from UK. For those adventure travellers.
Brilliant! everything I need is provided such
Free Secure parking. 24hrs desk staff, kitchen stuff, appliances, room from 5th floor with elevator. Comfy bed With good view balcony, separate bedroom and living room. Key card door. Over all square meter of standard apartment with balcony is quite big for one couple. The apartment looks like newly renovated
The only downside, in front of the building is one way narrow street, lot of tourist pedestrians walking in the street you have to be careful because car in UK is opposite steering wheel. The location is in middle of tourist attraction. The price is affordable £220.29 for nights in summer weekdays, advance online check in with your personal details is an advantage when you arrived just less than a minute to get your key card.
100% recommended

Partner

8/10

Excellent

22 Jun 2026

Ronnie

I drove my car from UK to Germany. Have some trouble my car they the reception staff tried to find emergency service because I have onward travel in EU. Specially the barrier language. They are very helpful. Brilliant service

Partner

10/10

Exceptional

22 Jun 2026

John

nice & clean hotel close to the frankfurt east train station. bfast was good. the shower was huge. no dinner served even though the website reads 24/7 dinning menu - food served around the clock. i asked at the desk and they said it was shut. i would stay here again

Self

4/10

Poor

21 Jun 2026

Donald

Researched previous reviews, have to say they were very misleading. Also what the hotel itself lists are very misleading.
The room itself- I booked a premium room. Supposed to be a Queen bed, not two twins pushed together. I made sure of this. But, what did I get? Two twins pushed together. Beds are very hard. Pillows are awful. Recieved one only. And a small one. Went to call the front desk, NO PHONE in the room! There arent any! So tried to find the number online. Thought i found it. Nope, turns out its directed to reservations for Holiday inn, and its in another country. They tried to help me. They were honest and said, whenever they try to connect with Germany they usually get disconnected. And sure enough, thats what happened.
So, finally I just went downstairs. Keep in mind, I had already traveled 15hrs. Go to the desk, and ask for a couple pillows. The guy doesnt understand me at all. Has to translate with his phone. Then proceeds to explain, No Houskeeping! Gone home! Great!
Back to the room. Next thing, no mini fridge. Also supposed to have blackout curtains, Nope, not even close. For the most part the room was clean. Though the carpet did have several areas that were stained with spills.
The hotel also claims the rooms are soundproof, bull-@#$. Found that out pretty quick, when the people next door decided that was going to be the party room! Partying on every floor. Smoking in rooms. Bottles all over. Dont stay

Self

10/10

Exceptional

26 May 2026

Phillip

This hotel was really nice. The lobby was clean and the staff was very helpful, even to a non-native language speaker. The room was larger than I expected. The room had a safe that was easy to operate, built-in bluetooth sound system, nice lighting and a large bed. Plenty of electrical receptacles were available also. The bathroom had a nice shower that was easy to operate and had plenty of hot water.

I would recommend this hotel and I would stay here again!

Business

10/10

Exceptional

24 May 2026

Michele

Great, very affordable, modern hotel. Great staff.

Friends

10/10

Exceptional

26 Apr 2026

Alfred

Great hotel and good location for a quite trip

Self

4/10

Poor

10 Feb 2026

Marc

The hotel needs some TLC. Staff was great, but carpets and pillows were nasty.

Business

6/10

Pleasant

16 Jan 2026

Nael

The hotel is good, breakfast, good, bed is good
The hotel itself is ok
The problem was with the resptionist Ahmed, he is not professional, he doesn't help, i made a complain about the shower drain 4 times and nothing happened until last day, actually he made my stay not that good

Business

8/10

Excellent

20 Nov 2025

Anthony

yes

8/10

Excellent

12 Nov 2025

Maha

It was good but very expensive compared to the normal rate due to pharmaceutical expo

Business_and_leisure Family

4/10

Poor

15 Oct 2025

Matthew

Our room was not very clean. There were stains on walls, bedding and the floor. The bathroom was clean but had a horrible smell (was unsure if this was just the sewers). The soundproofing was also really poor, the room next door we could hear nearly every single noise, and someone snoring during the night.

Leisure Partner

2/10

Poor

09 Oct 2025

Amanda

Although the hotel itself was okay, the experience here cost is way more than we bargined for.

I made a mistake with booking, as it was an overnight flight, and we lost a day in travel.

When we showed up for the reservation we were told that we were late, and only then did I realize my mistake. We were less than 24 hours into our reservation and the person at the front checked us in right away (for what I thought was the rest of the reservation).

When it was time to checkout, we were BILLED an additional $100Euro, which was $179CAD (which is on top of the $335CAD we'd already paid to Expedia).

The receipt also showed a refund that was applied to a credit card that is not ours.

10/10

Exceptional

28 Sep 2025

Scott

Everything was as it was represented when booking online.

Leisure Family

10/10

Exceptional

27 Sep 2025

Barbara

Great!

6/10

Pleasant

07 Sep 2025

Kim

Everything was fine but due to construction it was quite loud during the day in the rooms and the “room cleaning” was only an exchange of towels and emptying trash cans.

Leisure Partner

6/10

Pleasant

04 Aug 2025

John

Hotel has went downhill.

I stayed in this hotel 3 years ago so decided to book again. This time was with 3 friends as we were over training Jiu-jitsu. On Sunday morning (3rd August) the girl on the desk was rude and spent the time on her phone chatting to friends while looking at makeup tutorials. We were an inconvenience to her when checking out and asking to store luggage. Each night there were A LOT of people in the corridors running rampage all night. Singing, banging doors, going up and down the elevator. The breakfast was absolutely terrible this time compared to the previous time. Definitely not worth the money. I wouldn't stay here again and would avoid if you value your sleep. Pillows aren't comfortable nor is the mattresses. 2 beds pushed together. The carpet throughout the hotel is filthy too. The location is positive though.

Friends_and_family Friends

10/10

Exceptional

26 Jul 2025

Abdalla

Very nice Hotel the only thing I don’t like there charge me $15 euro for early check inn if you have Rooms available you should not charge $15 euro for 3 hour early check in the Hotel schuld think that again

Leisure Family

8/10

Excellent

21 Jul 2025

Carlos

Room was clean and comfortable. A/C a little bit hot for my taste but acceptable. Parking has to levels and 2nd floor is mostly empty, the vehicle would be safe with them. Great for a couple of days!

Leisure Partner

6/10

Pleasant

15 Jul 2025

Paul

Our stay wasn't terrible, but it was far from great. Check-in was a bad start. The front desk staff member was unwelcoming and told us she couldn't check us in due to a system issue. We waited nearby, but she checked in another guest without informing us the system was working again.

Breakfast was another issue. I had booked for two people via Expedia, but she claimed it was only for one. I had to contact Expedia to confirm what I already knew. Our room wasn’t as advertised either—no queen bed, just two twin beds pushed together with no topper, and stained carpets.

The service didn’t improve during our stay. Other front desk staff were just as dismissive, offering no greetings and short responses. Housekeeping was also poor. One woman, who seemed like a supervisor, gave us strange looks daily, which made us uncomfortable.

To top it off, we found bugs on the ceiling near the end of our stay, including flies and mosquitoes.

On a positive note, there were a few evening staff who were friendly and helpful. They’re the reason this review isn’t a 1-star.

I’ve visited Germany many times and understand cultural differences in service, but this experience stood out in a bad way. The price might be appealing, but I’d suggest looking elsewhere.

Leisure Partner

8/10

Excellent

07 Jul 2025

Mehmet Ali

I had a pleasant stay overall — the room was comfortable and the service was good. However, one thing that would really improve the experience is having a mini fridge in the room. It was quite hot outside during my visit, and without a fridge, I had no way to keep my water or drinks cool. A small addition like this would make a big difference for guests, especially during warmer seasons.

10/10

Exceptional

07 Jul 2025

Thomas

Awesome Frankfurt hotel

10/10

Exceptional

20 Jun 2025

Bella

This is a no frills hotel but very clean and modern. The A/C works really well and isn't noisy. I also liked the part of the city it's in. Not quite downtown, but very nice, and there is metro within a 8-10 minute walk. You could also walk to the center; it takes about 25 minutes.I would only add a mini fridge to the room.

10/10

Exceptional

19 May 2025

Allison

You can see stains on the carpet because it is light grey.

Area is not close to city centre but the tram ride is a short one. It’s a decent price for a stay because Frankfurt is expensive.

Leisure Self

6/10

Pleasant

20 Jan 2025

mustafa

steak smell

nice location, parking available.

there was a smell on the entire floor. asked staff and they said it is from the carpets on the floor. disturbing smell.

Business

10/10

Exceptional

25 Dec 2024

Verified traveler

Amazing stay

Love the receptionist. A German girl with Italian roots. She was very helpful and kind! The stay was amazing but to be honest we just slept there we’ve been out in the city every day all day.

Partner

4/10

Poor

20 Oct 2024

Christian

Dirty

Partner

10/10

Exceptional

19 Oct 2024

Frances

Very convenient hotel for visiting family and the city. Near a Uban station. Hotel very clean with modern and refurbished accommodation. Would recommend

Leisure Partner

10/10

Exceptional

10 Oct 2024

Hua

Hotel’s Staff are very friendly and helpful

Leisure Self

6/10

Pleasant

13 Aug 2024

Wisam

Normal

The room is very small, it doesn't contain anything inside, not even a bottle of water. The air conditioning is not good at all, but it is very clean.

Friends_and_family Friends

6/10

Pleasant

04 Aug 2024

Jean

A little tired

This hotel a little tired. The room was OK but the pillows were thin and small. Even the cushions were flat. Didnt much go for the grey bed linen either. We had an early start but breakfast didn't open until 7. There was no gym or evening restaurant. No shampoo or conditioner either.

10/10

Exceptional

18 Jul 2024

walid

Is good

10/10

Exceptional

26 Jun 2024

Jennifer

Super clean, modern hotel within walking distance of good transit and the river path. A lovely stay at a very affordable price.

Leisure Self

6/10

Pleasant

14 Mar 2024

Philip

Location is great, just a short tram ride to the city. However the service is mediocre

Partner

10/10

Exceptional

07 Mar 2024

Lazaros

Very nice and spacious rooms and bathrooms. Great breakfast. Many dining otions around. Aeea easy to navigate with tram, metro and train.

Business

6/10

Pleasant

13 Feb 2024

Roger

The hotel is conveniently located and near public transport.

Business_and_leisure

8/10

Excellent

29 Jan 2024

Marsley

Good hotel for the price. The only problem with the hotel was the reception staff, unfriendly and not very helpful.

Business

6/10

Pleasant

11 Nov 2023

Ross

Okay but Needs improvement!

A pleasant enough stay but needs improvement. Bed was comfortable, breakfast was excellent. Thermostat in room although set at 22 degrees failed to warm up the room. The only warn part of the room was in the bathroom which had an separate electric radiator.
Carpet was dirty with odd black burn? / paint? marks.
Hotel offers a free drink if guests choose not to have their room cleaned. Nice idea BUT be aware, when you get to the bar you’ll be told very few drinks included in the offer.
Staff completely absent at time of check out. See photo of abandoned reception. As I needed to catch a train, this unnecessarily check out delay was stressful!
Probably better Hotel choices in the area for the price.

Self

10/10

Exceptional

26 Oct 2023

Stephen

A really good hotel, very modern and swish. Easy tam back to the Old Town.

Partner

4/10

Poor

03 Jan 2023

Kristina

Walking distance to the tram, but for a new hotel it was disgusting. There was a constant smell of vomit, no ventilation, bathrooms were dirty. It had the facade of a nice clean hotel, but once we arrived we could tell it was not well kept.

Partner

8/10

Excellent

28 Nov 2022

Karel

Frankfurt-East good standard Business hotel

+ parking garage
+ elevator
+ clean, working wifi
+ good breakfast

- long queus at checkin, people had to wait dozens of minutes.
- almost impossible to make tea at breakfast. As only bulk tea was aviable, but only one tea filter for everone.

Business

10/10

Exceptional

29 Sep 2022

Verified traveler

Great stay

Nice room, modern design, new building etc. (built 2020), friendly staff, sound-proof windows

Business

4/10

Poor

12 Aug 2022

Paul

Stranger in the room

Very spacious room. AC was a life saver in the hot weather. Lots of stains around the room though and didn't feel clean. Also had a stranger come into my room accidentally one morning - not great.

Business

8/10

Excellent

02 Jun 2022

Rosalie

good location good breakfast it’s worth the price . room is clean. beddings are great comfortable bed. big bathroom

Business_and_leisure Partner

10/10

Exceptional

29 May 2022

Donald

Staff was very helpful.

Family

10/10

Exceptional

06 Dec 2021

Cynthia

Nice hotel

Very clean and comfy beds

Partner

10/10

Exceptional

20 Nov 2021

Joel

New

The location is close to the tram station and location is very convenient and the concept of skipping day cleaning for a voucher of a drink is really cool.

10/10

Exceptional

18 Nov 2021

PERCY

Muy LINDO Todo muy Buena ubicacion y Gente muy amable ,

Partner

8/10

Excellent

09 Nov 2021

Michael

The check-in was a little slow but overall I was really happy at the hotel. The room was a good size, comfortable bed, and with a good shower.

Business

8/10

Excellent

08 Nov 2021

Dr Stephen

Affordable and modern hotel

The Niu Coin did exactly what it said on the tin. Modern hotel with friendly staff and in my experience adhering to Covid regulations well. It is in the east end and four stops on the S-Bahn from Hbf. There isn't too much around the hotel itself but with the transport links good, it was a good place to navigate the town at an affordable price.

Rooms were basic but comfortable. Internet was fine and the towels and pillows were plentiful and my room was equipped with blinds to keep the light to.

It's not the Ritz but it is an affordable option for one or two nights which paid off handsomely if you're passing by.

10/10

Exceptional

27 Sep 2021

william

Clean and eclectic. Room even has some board/card games in it. Would definitely stay here again.

Self

8/10

Excellent

06 Dec 2020

Verified traveler

Almost perfect

Clean and modern, it was a perfect stay except one thing, no tables in room. It was not easy to eat in room and under the semi-lock down situation this was crucial.

Business

10/10

Exceptional

26 Aug 2020

Monica

The room was great especially for the price. Excellent mattress and good pillows. Stylish. Conveniently located, near a tram and U-bahn stop. We'll stay here again.

Leisure Family

8/10

Excellent

18 Jul 2026

Sascha

Das Frühstück war ausreichend aber nicht der Börner. Alles ein wenig aus einfallslos.
Das Zimmer war sauber aber für 2 viel zu klein. Da stimmt das Leistungsverzeichnis nicht mehr zum Preis. Vielleicht liegt es an der Großstadt.

Partner

6/10

Pleasant

06 Jul 2026

DAEJIN

샤워 시설 고장이 많았던거 같습니다. 좀 더 시설 관리가 필요 해 보입니다.

Business

8/10

Excellent

29 Jun 2026

Karen

Propere kamer, lekker ontbijt. Restaurants in de buurt zijn handig. Enige nadeel is dat niet al het personeel Engels spreekt. Voor de rest geen negatieve punten.

Family

8/10

Excellent

28 May 2026

Casimir

The shower curtain was broken

Business

10/10

Exceptional

18 May 2026

Marc

Gemütliches Frühstück mit allem was man braucht. Jede Stunde gibt es einen direkten Zug zum Flughafen was es interessant als stepover Hotel macht. Relativ leise im gemischten Viertel. Gute Auswahl von Restaurants in 10 Minuten Umgebung. Hat seinen Zweck erfüllt. Morgen Spaziergang am Fluss angenehm

Self

4/10

Poor

17 May 2026

Denise

1 aufzug Kaputt
Der Man am Empfang kommte weder deutsch noch richtig viel englisch.
Zimmer waren sauber.
Nochmal werden wir dort kein zimmer buchen.

Partner

6/10

Pleasant

15 May 2026

JOSE GUILLERMO

No estaba limpio el cuarto, las almohadas olían a sudor igual q el cuarto

6/10

Pleasant

13 May 2026

Sascha

Das Zimmer war sauber, aber für ein Premium Zimmer zu klein und keinerlei Annehmlichkeiten. Dafür war das Zimmer zu teuer. Das Frühstück war im normalen Bereich, aber diese Chabbatta Brötchen waren nicht die Erfüllung.

Partner

10/10

Exceptional

04 May 2026

YASUO

清潔

Self

2/10

Poor

25 Apr 2026

Maki

仕事で7泊したがルームクリーニングのシーツは整えるだけ、タオルは前日のタオルをたたみ直しただけ、洗濯されてなくて不快

朝フロントでシーツ、タオル交換をお願いしても、夜部屋に戻っても同じ状態で改善されない

6/10

Pleasant

24 Apr 2026

Victoria

Das Frühstück war sehr lecker und der Mitarbeiter sehr bemüht. :)

2/10

Poor

12 Apr 2026

Jessica

Man fühlt sich unwohl wenn andauernd junge Männer ein und aus gehen fast 10 mal am Abend und teilweise für eine Stunde mit Frauen rauf gehen, ein vollgekokster Gast mit Nasenbluten die Lobby reinkommt etc.

Die Wände sind so dünn dass mein Bett gewackelt hat weil die Zimmernachbarn morgens um 6 so stark dagegen gebumst haben, beim Check out hieß es nur wir hätten ja Zimmer wechseln können wenn wir angerufen hätten… genau, um 6 Uhr morgens wechsel ich mein Zimmer.

Das Personal an der Rezeption war Inkompetenz in Person und hat einen schon einen schlechten Start in das Hotel gegeben. Das Bad war sauber allerdings waren die Teppichböden voll mit Dreck und Flecken in beiden Zimmern die wir hatten.

Friends

6/10

Pleasant

26 Mar 2026

Sheila Mae

Mit meinem Zimmer war ich diesmal leider nur bedingt zufrieden – was mich umso mehr überrascht hat, da ich dem Niu gegenüber eigentlich sehr positiv eingestellt bin.

Das Hauptproblem: Ich hatte für zwei Personen gebucht, jedoch waren sowohl Bettwäsche als auch Handtücher lediglich für eine Person vorhanden. Darüber hinaus verströmten die Bettbezüge und Handtücher einen unangenehmen, muffigen Geruch – als wäre die Bettwäsche nicht gewechselt, sondern das Zimmer lediglich oberflächlich gereinigt worden.

Da ich spätabends von einer Veranstaltung zurückkam, habe ich auf eine Reklamation an der Rezeption verzichtet. Ich habe mir stattdessen selbst geholfen: Die Bettwäsche wurde mit Bodyspray aufgefrischt, und glücklicherweise hatte ich ein eigenes Handtuch dabei.

Ich hoffe, dass dieser Rückmeldung Beachtung geschenkt wird, da ein solches Erlebnis nicht dem Standard entspricht, den ich vom Niu kenne und schätze.

Self

10/10

Exceptional

25 Mar 2026

So Ra

워크인햇고,숙박은 깨끗했다.

Business

10/10

Exceptional

19 Feb 2026

Mariana

Toda a experiência foi excelente desde as acomodações ao atendimento.

Friends_and_family Family

8/10

Excellent

11 Feb 2026

Marcio

Quarto muito bom! Bem localizado, próximo ao metrô.

10/10

Exceptional

05 Feb 2026

Carmen

Wir wurden sehr freundlich empfangen, Das Zimmer war sauber, das Personal war sehr freundlich und zuvorkommend.!!

Leisure Partner

10/10

Exceptional

17 Jan 2026

Natasha Margrethe

Høfligt personale og god beliggenhed. Meget fint hotel.

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Damian

De kamer was prima, echter geluids dicht totaal niet 😅. De eerste avond heb ik prima kunnen horen dat de buren het leuk hadden en de volgende ochtend kon ik een serie mee luisteren.
Wel super fijn dat er privé parkeerplaats is voor een mooie prijs. Alleen moet de bel gerepareerd worden. Ben ervoor naar binnen gelopen aangezien niemand open deed.

Ontbijt was simpel maar heerlijk en paar geluk gehad dat broodjes net uit de oven kwamen

Self

4/10

Poor

21 Dec 2025

Nicole

Die erste Mitarbeiterin war freundlich, abends war ein unfreundlicher Herr an der Rezeption. Unser Fernseher hat nicht funktioniert; der Mitarbeiter meinte zunächst wir hätten den falschen Knopf auf der Fernbedienung gedrückt und wir sollten 10 Minuten warten und es nochmals probieren. Nach mehrmaligen erfolglosem Ausprobieren und erneuten Nachfragen an der Rezeption, durften wir dann das Zimmer nach 1,5h wechseln.
Der Teppichboden im anderen Zimmer war voller Flecken; an der Duschwand ging die Dichtung ab und es hat unangenehm gerochen. Aber da es dann bereits nach 22:30Uhr war, wollten wir einfach nur noch unsere Ruhe haben. Insgesamt war das Hotel sehr hellhörig; man hörte den tv des Nachbarzimmers.
Das Frühstück war in Ordnung, die Brötchen etwas trocken und der Obstsalat sah aus, als läge er bereits lange in der Schale; der Kaffee und Tee war sehr gut. Die Lage nahe Main und EZB fanden wir gut. Wir werden dennoch das Niu Hotel nicht mehr buchen.

Leisure Partner

8/10

Excellent

20 Dec 2025

Alma Isabel

La ubicación no me gustó, se siente muy solitaria, sería bueno variar los desayunos y que las habitaciones fuesen mas amplias.

10/10

Exceptional

30 Nov 2025

Bettina

Alles bestens

Leisure Family

10/10

Exceptional

27 Nov 2025

Madoka

客室が清潔でした

10/10

Exceptional

23 Nov 2025

Wolfgang

X

Self

10/10

Exceptional

08 Nov 2025

Carolin

Personal sehr freundlich. Zimmer sehr sauber

Friends

8/10

Excellent

01 Nov 2025

kaiteij

スタッフの対応が丁寧、夜も静かて過ごしやすかった。
部屋に冷蔵庫やティッシュが置いてあれば完璧だった

Business

4/10

Poor

18 Oct 2025

Desiree

Ich würde die Unterkunft nicht noch einmal buchen. Der Teppich war sehr fleckig, ein Bettbezug war schmutzig, die Lüftung im Bad sehr laut. Des Weiteren, sind die Wände so dünn, dass man die Geräusche im Nebenzimmer deutlich hört, normale Unterhaltungen konnte man hören, auch die Lüftung aus dem anderen Zimmer konnte man deutlich hören, der Schlaf war daher kurz. Natürlich hätte ich dies beim Check-Out ansprechen können, aber die desinteressierte und unfreundliche Rezeptionistin hat mich doch abgehalten. Schon beim Check In gab es Probleme, bei einem vorherigen E-Mailkontakt habe ich angefragt, ob ein früher Check In möglich wäre, dies wurde bestätigt, dennoch wollte die „freundliche“ Mitarbeiterin beim Check-In mir nicht mal zuhören, erst ihre wirklich nette Kollegin hat sich dem Problem angenommen und das frühere Einchecken ermöglicht.

Family

10/10

Exceptional

22 Sep 2025

Wolfgang

Sehr zufrieden

Business Friends

8/10

Excellent

21 Sep 2025

Julian

Top gelegenes Hotel in Frankfurt

Das Hotel hat ein gutes Preis-Leistungsverhältnis und ist ca. 7 Minuten von der U/S-Bahn Ostbahnhof entfernt, von wo man sehr schnell im Zentrum von Frankfurt ist. In der Umgebung des Hotels sind fussläufig auch Cafè's und Restaurants und Supermärkte.

Friends_and_family Family

8/10

Excellent

31 Aug 2025

Jessica

Hotel war angemessen für den Preis, Teppich sehr fleckig und Wassertemparatur schwankend.

Leisure Friends

10/10

Exceptional

23 Aug 2025

Sven

Hotel in ruhiger Lage außerhalb der City. Mit den öffis in wenigen Minuten vom Hbf erreichbar.

Leisure Self

8/10

Excellent

31 Jul 2025

Sascha

Immer wieder

Es war alles sehr angenehm. Das Frühstück hat sich um weiten verbessert.
Nur kleine Anmerkung, Mal ab und zu im Flur den Staubsauger schwingen, der war ziemlich dreckig.

Business

8/10

Excellent

28 Jul 2025

Paula

Das Hotel war insgesamt in Ordnung. Das Frühstück war einfach, aber ausreichend. Beim Check-in machte das Personal einen unerfahrenen Eindruck.

10/10

Exceptional

22 Jul 2025

Sandrine

très bon hôtel, bien situé, à 5mn à pied du métro. petite chambre, mais confortable et excellente literie. très bon wifi. garage privé 15 euros, attention à arriver de bonne heure car nombre de places limitées ! une seule personne de la réception parlait anglais, c'est dommage. très bon rapport qualité/prix.

Leisure Self

4/10

Poor

21 Jul 2025

Mustafa

Unsafe Location

The location of the hotel is very bad and feels completely unsafe. There are thousands of homeless people and drug users around. We will never choose this place again. We didn’t experience any issues inside the hotel itself. The breakfast was nice, but we were not satisfied due to the surrounding area.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Claudia

Die Lage ist ruhig, man kann aber schnell in die Innenstadt per U-Bahn oder Straßenbahn. Zimmer sind stylisch eingerichtet. Das Bett war bequem, die Bettdecke für die Jahreszeit zu warm, aber es gab ja eine funktionierende Klimaanlage. Das Frühstück war lecker und ausreichend und auch nie überlaufen. Das Personal war sehr freundlich und bemüht. Kleines Manko bei der Dusche. Diese ist zwar schön geräumig, aber die Tür stand immer offen, so dass entweder Wasser nach außen läuft oder man die Tür mit dem Fuß und Akrobatikübungen zu hält.

Leisure Self

2/10

Poor

04 Jul 2025

Verified traveler

Worst hotel staff

When I checked in, they asked for 300 euros as a deposit. However, when I checked out, they refused to refund the 300 euros, saying it was for the accommodation fee, even though I paid the entire room fee. The incompetent staff said they had no authority and passed it on to other staff. They did not respond at all when I contacted them. If there is no staff at the front desk, go outside. They are probably smoking and hanging out with their boyfriends.

Business Family

10/10

Exceptional

28 Jun 2025

Ka chun

環境及服務不錯，房間設施一般

5-10分就有公共交通和超市；
房間簡潔，不過沒有茶具飲料提供
早晨選擇及環境正常

Friends_and_family Friends

10/10

Exceptional

17 Jun 2025

Kristina

Sehr gut

8/10

Excellent

11 Jun 2025

Ursula

Hat alles gepasst.

Leisure Friends

4/10

Poor

11 Jun 2025

Klarna

Gute Lage, Zimmer nicht sehr sauber

The place was good, the staff super friendly, the room okay but I must say that the bed was not clean enough and I woke up with a skin rush... Other than that, all good.

Partner

2/10

Poor

29 May 2025

Modjtaba

Odeur

La chambre sentais fortement la cigarette .
Une sorte d’insecte sur la housse du lit .

Partner

8/10

Excellent

22 May 2025

Sascha

Für ein Wochenende ganz ordentlich.

Das Zimmer war ordentlich und modern.
Der Preis für das Zimmer stimmte.
Der Preis für das Frühstück war übertrieben. Da ich viel Beruflich unterwegs bin, kann ich nur sagen das Frühstück ist typisch Holiday Inn Express. Aufbackbrötchen und Rührei aus der Tüte. Die 19€ sind da nicht mehr berechtigt, aber der Kaffee war gut.

Friends_and_family Family

8/10

Excellent

21 May 2025

Dominik

War alles ok und gut mit öffentlichen Verkehrsmittel zu erreichen.

Business_and_leisure Partner

10/10

Exceptional

04 May 2025

Melanie

Die Mitarbeiter*innen sind sehr freundlich und hilfsbereit. Die Zimmer sind sauber und die Betten sehr bequem.
Ich freue mich immer wieder auf den Aufenthalt dort.

Business Self

8/10

Excellent

01 May 2025

Hartmut

Das stylische Hotel hat ein gutes Preis-/Leistungsverhältnis.

Leisure Self

8/10

Excellent

25 Apr 2025

Verified traveler

Sehr gutes Hotel. Frisch renoviert

Ein renoviertes Zimmer. Von den Bewertungen der anderen Gäste mit dreckigen Teppichen war nichts zu sehen. Super Preis Leider, da alles frisch renoviert. Vom Bad bis zum Schlafraum war alles Top und nagelneu. Allerdings sind die Türen sehr laut, wenn diese bon anderen Zimmern in der Nähe zufallen. Dies ist das einzige Manko

Business