Name: Grand Hotel Dream Frankfurt City
Address: Albusstr 9-11, Frankfurt, 60313, DE

4/10

Poor

16 Jul 2026

HOSSEIN

The air conditioning was out of service, and the room was extremely hot. We had a very uncomfortable night because it was impossible to sleep in the heat. The hotel only provided a portable fan, which was not enough.

When we complained, the staff told us the air conditioning was not working because of construction next to the building, and they also said they never advertised having air conditioning on Expedia.

Seriously, do you believe a hotel can operate without air conditioning? This was extremely disappointing, and guests should have been informed before booking.

Family_with_children

10/10

Exceptional

20 Jun 2026

Steve

Front desk and kitchen staff friendly, helpful and welcoming. Coffee was provided in the room and enjoyed the complimentary breakfast. Walkable to restaurants, markets, bars and tourists attractions. Some renovating and construction being done but not so Much of a nuisance. AC wasn’t cool enough so I can only imagine how hot it can get in the summer. But will stay here’s again.

Partner

8/10

Excellent

19 Jun 2026

Magdy

A very good hotel near the center and alot of shopping centers around the staff are polite and helpful but the wifi is bad

Family

10/10

Exceptional

10 Feb 2026

Andrew

Decent price, good breakfast options and very friendly staff. Within 1 min of metro and plenty of shops and eating options around.

Business

8/10

Excellent

21 Jan 2026

Cheryl

Staff is lovely and it's clean. There is a lot of construction in the area, which isn't helping the hotel. Breakfast is good, but not great.

Leisure Friends

10/10

Exceptional

30 Nov 2025

jeries george

Very nice hotel

Self

4/10

Poor

05 Nov 2025

Cindy

Let me start by saying that there was a conference in town the week I stayed so I paid $500+ a night for this hotel - this is NOT a $500/night hotel.
Overall, the hotel is a bit dated with red decor everywhere. The outside construction made getting an Uber/Bolt difficult, and I had to walk through some dark alleys by myself to access public transport (and there are some sketchy stores nearby if you make a wrong turn). The room was basic, neither of the lights by my bed worked and the blow dryer burnt out within 30 seconds of use (they provided me with a new one). Oftentimes the front desk was not manned and any issues I had had to wait for the next day to be dealt with, such as my internet code not being valid. Brunch was okay - some lunch meat and fruit, the \"hot\" food was often cold and the break was not fresh.

Business Self

6/10

Pleasant

16 Mar 2025

Rodolfo

Hotel facade is on renovation, construction all around it. You have to walk around to get in . It was ok for the price. Close to shopping center

Self

10/10

Exceptional

18 Oct 2024

Michael

Excellent value

Excellent value for the money. Perfect location, close to everything.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2023

Cheryl

Very nice staff. An excellent price. The room was clean and the water was hot. The breakfast buffet was fresh and good, with hot options. Not the best views, but a good place to sleep at the end of the day. Not far and definitely walkable to the core area of Frankfurt.

Leisure Self

10/10

Exceptional

02 Jul 2023

Cheryl

Reasonable price, clean and comfortable. Good breakfast and very friendly staff.

Leisure Self

2/10

Poor

25 Jun 2023

Mirko

This was my worst stay ever, room really old and seemed dirty.Bordels all around everything dirty.

Leisure Friends

2/10

Poor

18 Mar 2023

idan

Stay away from this place!!

Business

8/10

Excellent

22 Sep 2022

Leiming

close to everything

Leisure Family

10/10

Exceptional

02 Jul 2020

Angel

Great hotel in Frankfurt centre

Location is very good, just meters away from Zeil. Hotel have private parking. Even in the Covid times the breakfast was amazing. Staff is very helpful and the room was perfect. One of the few hotels I highly recommend (at least for business trip).

Business

10/10

Exceptional

23 Jan 2020

Verified traveler

They need softer pillows, great breakfast selection.

Friends_and_family Family

10/10

Exceptional

01 Nov 2019

Mervyn

Had a great time in Frankfurt thanks to Grand Dream hotel for great hospitality. Hotel was in great location very comfortable room will deafly come back again

Friends_and_family Friends

6/10

Pleasant

12 Oct 2019

Raheleh

Great Location
Easy Public Transportation
Good Breakfast

Business Friends

2/10

Poor

08 Oct 2019

Verified traveler

Poor considering booking in a 4 star hotel. I do not recommend this hotel

Leisure Friends

2/10

Poor

13 Sep 2019

Verified traveler

I came back to my hotel room on the second day and the lights were on and someone else's pass key was in operation. I thought it belonged to house keeping but was advissd by reception that it was not a housekeeping key. I was also told the managerwopuld be asked to check the camera footage but this did not happen and when I went to check out the next day I enquired at reception.the next and all tgst happened was I was asked if anything was missing and when I replued that as far as I was aware notbjng was missing the reply was ' well isn't that the main thing'. I left my email address and that was a week ago and I've heard nothing fron the hotel. Obviously this is not the first time this had happened but as nothing was taken then 'thats the main thinng' and quire obviously the only thing tgst counts as far as the hotel is concerned. While I was tokd that no unauthorised person.can get to the hotel rooms in this case someone did and used a non hotel key cardard to get into my room but nothing was taken so 'thats the main thing'. The fscf that someone else accessed my room seems immaterial to the hotel .

Self

8/10

Excellent

19 May 2019

Mark

Business Stay

The hotel is generally fine, the area is a bit backstreet but its safe, the rooms are quite good, a nice size and comfortable. The only thing is I had an adjoining door and the people next door sounded like they were in my room. Also, don't get the first floor over the breakfast room as you can hear people scraping chairs from 6:00am. But overall, a pleasant stay and it was nice and quiet outside of the above annoyances.

10/10

Exceptional

05 May 2019

Verified traveler

Perfect central location. Friendly staff who spoke good English. Nice room. Big bed. Nice breakfast. Reasonable price.

Leisure Self

10/10

Exceptional

06 Apr 2019

JP

The property was located in a quiet location. The staff was very friendly.

Business_and_leisure Partner

10/10

Exceptional

06 Mar 2019

Verified traveler

Nice staff especially Navid. In general they are all helpful. I didn't like the Internet WiFi service and the small parking space.

Business Partner

8/10

Excellent

21 Feb 2019

Verified traveler

Restaurant food good . Excellent chef
Public areas very clean and smart
Front desk staff usually helpful

Location , not a great area and noisy at weekends
Room housekeeping poor
No food available on sundays

Business Partner

10/10

Exceptional

23 Nov 2018

Reza

Nice hotel, close to city centre
Helpful staff
Good breakfast

8/10

Excellent

24 Oct 2018

Verified traveler

I really enjoyed my sray at the Hotel Dream. It was so central . I had a really nice quiet and comfortable room .What I liked most of all there was a fridge ,a kettle ,and ir

6/10

Pleasant

02 Sep 2018

Trifon

Bad, very bad.

My first room was without AC?! With one ventilator and 30 degree?!
Second one was good, but with two separate beds, in the reservation definitely was with ONE large bed and AC in the room.

6/10

Pleasant

19 Aug 2018

Todd

Dishonest conniving ataff

An adequate hotel with dishonest staff..who took my deposit when I had vistor over for 2 hours

10/10

Exceptional

21 Dec 2017

Rune

Nice central hotel

I booked this hotel for a two night stay in Frankfurt and was positively surprised. Décor is beautiful, it is clean and staff is very friendly. The only issue I had was slow internet which should be a quick thing to fix. I will definitely stay here next time I visit Frankfurt!

8/10

Excellent

12 Dec 2017

Themt-1

Internet,Noisie late at night

Internet was fair at best, had to keep logging in, Room was noisy ,could hear the neighbors late at night ,Breakfast was great!!!

Partner

10/10

Exceptional

10 Nov 2017

ADRIAN

Total enjoyment

The staff was very accommodating to my request

Family

4/10

Poor

16 Oct 2017

Andy

Average hotel, terrible location

The hotel was ok, but in a bad neighborhood. I would not stay there again. I can't believe it is rated a 4 star hotel. I'd give it two stars

10/10

Exceptional

30 Sep 2017

Julie

Excellent Hotel

Generous breakfast, spotlessly clean room, serviced every day.
Staff very helpful and efficient.

2/10

Poor

15 Sep 2017

Romy

Worst Hotel ever

This was the worst hotel ever I stayed in in my life. First when we arrived, we were given a room that does not have an electricity. We reported it to the reception, they came and check it and could not fix the power issue. They have given us another room. when we enter it, it was smelly. which was agreed by the receptionist. then they gave us a third room.
At check out, the hotel team were rude at check out, an when we asked for the manager to report a problem, they said you booked through expedia and so you can leave a review there!!
I don't recommend any one to this hotel at all.

2/10

Poor

16 Jul 2017

Verified traveler

Crooked Staff/Management

The hotel itself is fine, albeit in a rougher neighborhood. The sauna was not included, and costed 7 euro per person-- not indicated on the booking.

What we objected to the most was the treatment by the staff. One of our guests sat on the toilet seat which shattered (poor quality plastic) the hotel charged us 70 euros for the replacement seat, saying that was the cost for a replacement lid and service. When we asked to see invoices documenting the costs, which were clearly excessive, they refused to accommodate us. They repeatedly threatened us with police and eventually consulate intervention. We offered to pay a more reasonable price (25 euro) but they refused. Later, when we tried to take back our card after several minutes of disorganized record keeping, the man behind the counter grabbed my arm and tried to yank me across the counter, and continued to physically threaten. This all happened in full view of many other patrons. Do not book this hotel!! What you save in cost you will likely lose to the crooked management who will try to recoup costs in an abusive manner.

8/10

Excellent

10 Jul 2017

Verified traveler

Perfect location, quiet and everything is a step away

2/10

Poor

05 Jul 2017

Verified traveler

It was really the worst. They hotel was full so they put me in room 119 which is not accessible by the elevator and when the i ask the person responsible they said they use it for their guests when they dont have enough space. Is this a viable reason. worst stay ever.

6/10

Pleasant

17 Jun 2017

Ursula

Nice hotel/bad location

Nice hotel. Not a nice location!!!!

Family

10/10

Exceptional

01 May 2017

Michael

Pleasant stay and central location

In general very pleasant and clean and good service, very generous breakfast and great central location. Service was very good , although it did tend to get a bit busy in the morning in reception so could have done with an extra person manning the desk.

8/10

Excellent

30 Jan 2017

Paula

Surprisingly good hotel

The colour of the hotel in the photos put a little concern in my mind. However it is a traditional dark red not pink as first thought. A minutes walk to trams, trains and underground. Located in the middle of Zeil shopping which we enjoyed. It was clean, excellent staff and good food. Will use again

8/10

Excellent

31 Oct 2016

Verified traveler

Good overall hotel, unfortunately our room had a broken shower.

8/10

Excellent

16 Sep 2016

SOON HUA

Convenient location

The location is great! Next to shopping street and subway. There is direct train to the airport and exhibition centre. There are quite a number of restaurants nearby. The room is big but the decor is rather old. The breakfast is good but for coffee lovers, you will be very disappointed. The cleanliness is average and don't expect white towels.

6/10

Pleasant

01 Sep 2016

Thomas Abhay

Convenient location and reasonable price

Decent hotel with friendly and helpful staff. The immediate neighbourhood is a bit dodgy, but great if you want to save money and eat Schawarma. Reasonable price compared to other hotels in downtown Frankfurt.

4/10

Poor

30 Jul 2016

Ronald

Never again!

Hotel advertises air conditioning and there was not any in our room. Our room from what it looks like was a public restroom converted into a room. Customer Service did not care and said there nothing they could do. Many of the other Amenities were non-existant.

Partner

8/10

Excellent

28 Jul 2016

Verified traveler

It was impossible at the time to print out a boarding pass.

6/10

Pleasant

25 Jun 2016

dawan

3

The room has humidity and the air conditioning was terrible and voicey,and first time see the 4 stars hotel has stairs infront the rooms door,bad breakfast

4/10

Poor

28 Mar 2016

DAVID

my stay was not good because before booking they said they have transportation from the aeroport unluckily when i arrived there was no transportation .

4/10

Poor

25 Jan 2016

Verified traveler

The recepcionist.

The recepcionist explain the rules several time like a militar, with the phrase is it clear?

The beds are to small and the pillow where very hard.

I didn't like this hotel.

10/10

Exceptional

16 Jan 2016

Verified traveler

Nice stay

my stay was great very helpfull and smilly staff but in my room which was standard room the was no kattle and i have been told that it is available in comfort room and the tv no english or aarabic chanal in my last stay there was i think it depends on the room type

Family

6/10

Pleasant

16 Sep 2015

Verified traveler

This hotel is in a pretty good location. We paid a lot for what was a bit disappointing. The staff was nice, the hotel and rooms are clean, and it is newly renovated. It is not, however, a 4 star hotel. I would recommend it if it were less expensive.

6/10

Pleasant

15 Jun 2015

Ana

One night stay

The hotel is ok for one night stay.
- The toilet is awful, all the shower water coming on the floor. The neighbourhood not looking safe and clean. Hammam was defect.
+close to Zeil Shopping area, good breakfast, good staff.

Partner

8/10

Excellent

15 Jun 2015

Peter

Nothing Great, Nothing Awful

This is a pretty okay hotel. Staff are friendly, rooms are big, clean, but dated. Better than average European breakfast. Ten minutes walk to Altstadt if you're there for the sightseeing; the immediate neighborhood seems a little sketchy, but it's just a couple blocks to the prime shopping district. Also two blocks to a major U-bahn/S-bahn station.
Overall it's a decent place and a good value.

Partner

6/10

Pleasant

01 Mar 2015

AVC

Nice place in a sketchy location

Super close to Konstablerwache and tons of public transport but a little nerve racking given the neighborhood. Double room was plenty big, clean, comfortable. Bath was fine too. I think they cater predominantly to an eastern Med crown. Decor comes right from the Levant. Small mosque across the street but I could not hear the call to prayer as I was on the other side of the hotel so that was a plus. I was only there one night and cannot really complain but with so many other choices in Frankfurt, I don't think I'll stay there again.

10/10

Exceptional

09 Feb 2015

aiman

The best

Nice hotel nice location

10/10

Exceptional

21 Aug 2014

Marty

Good value

This hotel was clean, the staff helpful and efficient. Location was convenient and safe. The internet was slow and some sites were blocked. The air conditioning was poor.

Overall a good, solid place to stay!

8/10

Excellent

20 May 2014

Gregg

good hotel, only 1 block off a good location

Overall just fine. The hotel is 1 block south of what I would call a good location. We felt safe enough walking to and from but it is not the same nice neighbor hood you find North of Zeil.

8/10

Excellent

22 Apr 2014

Daniel

Great location and service

Location was great ----- just walking distance to the Zeil shopping street. Hotel management was friendly and accommodative ..... with complimentary wifi/internet service provided throughout the 2 nights of our stay. Only disappointment was the need to move room after discovering that the jacuzzi-type shower could only deliver hot water. Nevertheless, the response from the hotel housekeeping was fast and the decision was made quite quickly as well as offering some helping hands to transfer our stuff.

6/10

Pleasant

12 Apr 2014

Verified traveler

Not a 4 star hotel by all means

Terrible pillows empty hotel
Location is bad, in a very weirde area

8/10

Excellent

30 Mar 2014

Verified traveler

good hotel

will stay again

8/10

Excellent

01 Dec 2013

Verified traveler

nice hotel close to centre.

I loved my stay in Grand Hotel Dream.

6/10

Pleasant

13 Sep 2013

itsjen

I've had better dreams

We arrived at the hotel at 7am due to our flight arrival time. They were very generous and let us in the room even though check-in time was not until later that afternoon. They did make a point to let us know that we were not permitted to have the breakfast that was currently being served.
The twin beds pushed together to make a queen were not particularly comfortable. The twins were sheeted separately, so there was a defined crack in the middle of the bed. The mattresses were also quite dense so not a great night's sleep.
We were also told that we were not permitted any additional towels which was a little harsh.
Once we were allowed to eat the breakfast we found it good with lots of variety. The location at first felt a little industrial, but it was fine enough to be within walking distance to wherever we wanted to go.

8/10

Excellent

02 Sep 2013

Verified traveler

Convenient location

3 min walking distance to Zeil shopping street and U & S bahns.
Clean rooms and comfortable.

6/10

Pleasant

23 Jun 2013

Erin

Adequate hotel in Frankfurt.

This hotel was ok. We liked the secure parking, air conditioning and staff. It was close enough to walk to the sights we wanted to see. We foud the bed quite hard and the decore was dated, but the hotel was fine for a quick stay.

Partner

10/10

Exceptional

14 Feb 2013

Gerry

ideal located to the centre

great location for the center, 5 min walk to main shopping area.

8/10

Excellent

31 Jan 2013

Verified traveler

Clean and polite

Functional and cost effective. Nothing wrong with the place at all, unless you're looking for cocktail bars and underground discos!!
Clean and polite.

8/10

Excellent

15 Jan 2013

Mark

The hotel was very convenient. Very close to the airport link and the main shopping area. Room was very spaciousness with a great bathroom. The immediate area around the hotel would not suit all I would definitely consider this hotel again

8/10

Excellent

19 Nov 2012

Oleksiy

Facilities: Good; Value: Great deal; Service: Professional; Cleanliness: Spotless;

8/10

Excellent

03 Oct 2012

Newt

Reasonable hotel but they censor internet access

The staff was friendly, the location was good, the hotel is reasonably priced for what they offer. I did not appreciate however that the internet access was censored, some web sites blocked. Very surprising in a country like Germany. So if you want a hotel and don't care if safe search is turned on to kindergarten level, this is a good choice.

8/10

Excellent

01 Oct 2012

Verified traveler

Good value, nice location

Overall, I was pretty happy with my stay. The hotel itself was nice - the room had an upscale look to it, nice TV, decently comfortable bed, etc. I thought the location was great - just a quick walk to public transportation and most of the tourist sites, shopping, dining and the river. Supposedly the neighborhood to one side of the hotel isn't the greatest, but I didn't encounter anything bad or unsafe-feeling during my stay. The breakfast buffet was great with plenty of variety of both hot and cold foods. My only issue with my stay would have been that the walls seemed a bit thin. As I was going to bed I could hear doors closing, toilets flushing and I could faintly here the sound of a TV. I thought the overall value was good, given the quality of the hotel and the location.

2/10

Poor

10 Sep 2012

Alkhatrash

The rate of the hotel is 4 star and in my oppinion does not reach 3 stars

The location is very in a bad and dirty niebourhood

Family

8/10

Excellent

17 Aug 2012

Robert

Will go back!

We had a few days to spare in Frankfurt.. Randomly picked this based on reviews, so here is mine... Great shopping and trains with in a 5 minute walk.. 10 minute walk to river and old cafes and churches. My only negative is that the front door seemed to be in an alley way, at the same time that had no traffic. if you are the type of person to stand out in front of your hotel for more then the amount of time it takes to check in, you may not like the alley way! I dont usually spend much time in front of my hotels.. great place, nice gym very clean.. great breakfast! Good Value! worth it!

8/10

Excellent

21 Jul 2012

Peter

Facilities: Unpretentious; Value: Economical; Service: Helpful; Cleanliness: Hygienic ;

Partner

8/10

Excellent

21 Jul 2012

william

Facilities: Typical; Value: Average price; Service: Basic; Cleanliness: Clean;

Partner

8/10

Excellent

11 Jul 2012

Fred

Friendly and Accommodating

The room was a little small, but adequate for an overnight stay. Actually, the hotel is centrally located for Frankfurt. There was some noise outside of my room as it overlooked the parking lot for the hotel (persons arguing, and a poor-looking view). However, the bar is open 24 hours and the breakfast was fabulous! The desk manager and respective associates were kind, accommodating, and always pleasant. Please do take a spell at the Grand Hotel Dream.

6/10

Pleasant

19 Jun 2012

Verified traveler

not for singles

i don't think this hotel was situated in the nicest part of town. it was in a bit of a back alley and as a female traveller by myself i must say i didn't feel quite safe walking by myself. it is near all the shops and train station isn't too far away so it is in a convenient location, but was not for me. as for the decor...i felt like i was in a trashy retro hotel. the bright red building might have given away what it would be like inside, but at least it was clean. the view of my room looked out to a car park and the back of other buildings, so not the prettiest sight and the windows had spikes on the outside, so again maybe not the safest area.

8/10

Excellent

07 May 2012

Ali G.

Great place. Wi-Fi was spotty.

Great hotel that's very close to everything in the Heart of Berlin. My only problem with the hotel was that the AC didn't really crank, and I was on the 5th floor, where the Wi-Fi connection wouldn't work at all. =/

8/10

Excellent

28 Mar 2012

Ali

Great local hotel with everything except...

Their Internet access wasn't working for me. =(
I was placed on the 5th floor and my laptop wasn't detecting any signal or a very weak one with the Wi-Fi. That's very important for me while travelling to be able to keep in touch with family & friends back home while being able to work as well. So that kind of put a major damper on my stay as travelling solo.
Room was clean and decently accessorized along with nice flat panel Lcd screen and iPhone/Mp3 Dockable Desktop Alarm.
The Air Conditioning I would say needs servicing as it was quite weak. =/
Their complimentary breakfast is also great, except the rule of not being able to bring any food back to rooms. =/
-Ali G.

4/10

Poor

07 Jan 2012

Verified traveler

Nothing dreamy about this hotel.

I hate paying more and not getting a good value. Instead, we received a poor room with bad design, poor cleanliness and a poor location overall. This hotel is not a 4 star hotel by European standards and I'm surprised to see it billed as such. The lobby and reception desk are cluttered with stuff to sell and paperwork. Our reservation took a while to find. We were sent to a small room with twin beds instead of a double room with double bed. Then we were given a small room with a double bed. The room was set up for a single. The extra duvet given to us later looked like it came out of the dirty laundry. The door to the bathroom was a sliding glass door that did not provide privacy. The door and the shower (no tub) needed scrubbing. The decor is very dated with a touch of hideousness. The room was lit by the two bed-side reading lamps, which were very bright and worked together. No option for just one person to have light (unless removing a bulb) and no option for ambient light. We didn't mind the paper thin walls until the vacuuming started in the morning. The establishment is really dreaming if it thinks it is close to a 3 star hotel. We were very disappointed with our choice. There are a lot more hotels in Frankfurt to choose from.

8/10

Excellent

04 Oct 2011

Jennifer

Clean, close to shopping and subway, quiet, warm/cold breakfast buffet, renovated

There are only 2 things that I was missing to have made my stay perfect:
1. central air conditioner (there was only a fan in my room)
2. comfortner with feathers (mine was with foam)

10/10

Exceptional

20 Sep 2011

ray

Great Hotel in ideal location

Immediate neighborhood not to great but safe. Only complaint was no air conditioning but there was a fan in the room which made it tolerable. Hotel staff was extremely friendly and helpful. Would definitley stay here again.

6/10

Pleasant

29 May 2011

Isabelle

Not a 4-star hotel.

Not sure how it got rated but this is a 3-star hotel at best. It makes other 4-star hotels look increadible next to it.

It's average for the decor, service, and the breakfast is not very good.

My room faced the road that had the noisy crowd that seem to hang out or walk by every night. It did not matter if my window was closed, I could hear them.

The hotel is not easy to find if you don't know where you are going.
It is located a block away from a cool neighbourhood and shopping streets.

10/10

Exceptional

19 Apr 2011

James

Clean, modern, good value good location

The Grand Hotel Dream is just on the edge of the main shopping district; literally two minutes' walk from Konstablerwache U-bahn station. It's clean, modern, but not flash. Staff were courteous and helpful. Neighbourhood is a tiny bit seedy, but more in a way that is interesting / Bohemian than anything to be worried about. Definitely worth the price.

Partner

6/10

Pleasant

31 Jul 2010

Verified traveler

Not a good area, but it was a nice hotel.

That may be a confusing statement, but it is true. The hotel itself was very nice, however the area that it is in is not nice at all.

10/10

Exceptional

16 Jul 2010

Marg

Will stay here again.

This was a good hotel - reasonably priced and comfortable. The buffet breakfast provided a good selection of food. We were disappointed that we were not allowed to move tables together to accomodate our party of six for breakfast.

Family

10/10

Exceptional

01 Jul 2010

Larry

Best in its range, convenient

The Dream Hotel is a great deal, good price, the rooms are larger than typical hotel rooms in this price range. 2 blocks from the S-bahn metro. The breakfast is a good variety, typical European breakfast. The staff is always friendly.

8/10

Excellent

10 Jun 2010

melissa

super location

location, location, location. Very short walk to subway-bus station. Shopping and many attractions w/in walking distance. Hotel staff friendly and helpful. Room very clean, but the a/c didnt cool as much as we would have liked. Somewhat ethnic neighborhood, but we felt safe walking. Breakfast buffet was extremely generous with hot and cold dishes.

Family

10/10

Exceptional

21 Dec 2009

Robert

Frankfurt Dream Hotel

The hotel was spotless clean and well kept and met my expectation. The staff also was nice and easy to deal with. It is very close to the main shopping street and also a short walk to the Christmas market during the holiday season.

The only complaints were the free internet was intermittent. Would work for 20 minutes and then down 10 through the 2 days of my stay it did this consistently. Only two English TV channels, CNN and BBC news.

10/10

Exceptional

16 Dec 2009

Larry

Excellent Value, Close to subway

For the price, this was an excellent hotel. The room was considerably larger than the average Frankfurt hotel room in this price range. The provided breakfast was typical in a pleasant room. Breakfast and reception service was friendly. A block away from the Konstablerwache S-Bahn station makes it easy to reach from the airport. Pedestrian / shopping mall is righ there too, and close to other tourist sites.

6/10

Pleasant

02 Dec 2009

May Ong

Good location for shopping but not so great for EXPO

Hotel is relatively new & well kept. Wide choice for breakfast incl. rice, pastas hot dishes and cold cuts, cereals, fruits,etc. Reception staff very freindly & helpfull. Hotel located some distance from subway station so if you have heavy luggage like us, not easy to drag your bags thru the pavements to hotel. Not ideal location if you're attending EXPO but great if you like shopping.

8/10

Excellent

11 Nov 2009

PGH guy

Good value, out of way location.

Hotel was nice, clean, good value. A little hard to find and a bit out of the way. If it's your first time to Frankfurt, it might be a challenge. Otherwise a good pick.

6/10

Pleasant

28 Oct 2009

David

Not fantastic by any stretch

Great location but was terribly dissapointed with the lack of services at the hotel. For instance, there isn't a same day laundry service, the front desk advised that 3 days are required to return laundry. There are only two new service channels in english, no in-house movies and the room service menu is sparse and available in German only.

Lots of improvement necessary for this hotel to live up to it's 4 star rating!

10/10

Exceptional

15 Oct 2009

Richard

Friendly and helpful Staff

This hotel is one block away from a major underground train station and convenient to multiple venues. The terrific Frankfurt Zoo is a few black away to the east and to the west a few block away is the hugh shopping district. Old Towne is an easy and enjoyable walk/ All-in-all, a great location to see much of frankfurt. The hotel was clean, the rooms were comfortable, the staff was helpful and friendly, and breakfast buffet offered a wide variety of choices..hot and cold.

8/10

Excellent

21 Aug 2009

Ho

Didn't expect much but quite a nice hotel

After the previous review, wasn't expecting much. I found the hotel a bit hard to find, as it was in a street that didnt seem to be present on certain maps. We should've printed the map! Checkin was a breeze. No problems! Room was really clean. Safe was handy. Breakfast was standard. Not something to boast about, but your average fare, sausages, eggs, yoghurt etc. Nothing to write home about, but anything less would raise eyebrows. Location - GREAT. I loved the nightlife around there. A market was present in the square on Thursdays, 2 minutes away. Supermarkets all around. Cafes, restaurants at night, just minutes away. I was a bit scared of the internet not working. The cable connection did not work, but the wireless connection worked well. One negative would be the spruiking of the airport service. They charged a reasonable exorbitant price to the airport early in the morning when we were able to catch the train from the train station (2 minutes away) for like a tenth of the price. With the location, the cleanliness of the rooms and the nice service, this hotel is a hidden gem.

8/10

Excellent

06 May 2009

Glen

Great If You Don't Need Internet

Hotel was in a convenient side street from the main shopping district and close to S-Bahn/U-Bahn. Only consideration, if you need repliable internet access this place isn't for you.

10/10

Exceptional

13 Jul 2026

Heikki

The staff was very very helpful

Self

8/10

Excellent

08 May 2026

Angela

Sehr freundliche, hilfsbereite Rezeption, gute Lage für Gäste, die Frankfurt zu Fuß erkunden wollen. Sauberes, neu eingerichtetes Zimmer und ein der Hotelkategorie gut angemessenes Frühstück. Empfehlenswert.

Self

8/10

Excellent

05 Feb 2026

Johan

Bra storlek på rummet. Snabb incheckning.

Self

8/10

Excellent

30 Nov 2025

Bernard

La rue est très mal fréquentée + peu accessible. À part ça le séjour était parfait