Name: Trip Inn Residence City Center
Address: Oskar-von-Miller, 14, Frankfurt Am Main, 60314, DE

2/10

Poor

10 Jul 2026

Lewis

I wanted to share some feedback regarding our recent stay at your hotel in Frankfurt. Overall, we truly enjoyed our visit and found the hotel to be beautiful and unique. One of our favorite features was our room's loft with the curved staircase, which gave the room a great deal of character and made our stay feel special.

Unfortunately, our night's sleep was significantly affected by the condition of the bed. Throughout the night, the mattress noticeably sank and leaned to one side, making it very uncomfortable and resulting in very little sleep.

The following morning, we took a closer look and discovered that the bed frame was completely broken. Based on its condition, it appeared that the damage had been present for some time rather than being a new issue.

I have attached several photographs that show the condition of the bed for your reference. We wanted to bring this to your attention so the issue can be addressed for future guests.

Family_with_children

6/10

Pleasant

09 Jul 2026

Orlee

Pros: good location, reasonable walk to tourist sites, grocery store across the street, room was spacious and had good kitchen setup.

Cons: cannot drop off bags before checkin, no air conditioning, walls/ceiling very scuffed with many black marks and huge cobwebs.

Family_with_children

10/10

Exceptional

10 Apr 2026

Victor

Good location. Aldi across the street. River view was amazing!

Family

10/10

Exceptional

21 Dec 2025

Antoine

Everything was fine except the communication about how to check in after 6pm.
Hotels.com should also improve its details on this hotels as this is very confusing to see that check in is not allowed after 6pm, while it actually is

Friends_and_family Family

2/10

Poor

08 Dec 2025

Corine

Gross

Partner

4/10

Poor

02 Oct 2025

Kay

Terrible communication for bookings.

2/10

Poor

30 Sep 2025

Tim

Room was not well maintained and dirty. Hair in the shower and toilet was not cleaned. Beds are uncomfortable and pillows are a joke. Whole place smells like cigarettes. There are plenty of other places to stay to enjoy Frankfurt

10/10

Exceptional

23 Jul 2025

Olga

Excellent places to stay and enjoy vacation, very clean have everything we need.

Leisure Family

10/10

Exceptional

19 Dec 2024

Lora

The balcony overlooking the river was a beautiful setting, and there is a wonderful walking path along the river with easy access.

10/10

Exceptional

07 Sep 2024

Charlotte

The staff was very helpful and accommodating when I asked for help. I was unable to check in very well on the first night but that was due to me not being able to call and having limited service. Overall it was a nice stay and the room was great

2/10

Poor

26 Aug 2024

Wade

Yikes! I will start with the place being dirty. We had to go to Aldi across the street to get cleaning supplies so we could make the place comfortable. We found a dirty sock (not ours). The listing isn't truthful as we stayed in the duplex which says 1 king and 1 queen bed. The \"queen\" was an Ikea fold down couch, very uncomfortable by the way. I would have been ok with this if I purchased the family room which states 1 king and 1 sofa bed. Lastly, this area is extremely noisy with police sirens and party boats. You can't just shut the door because it's terribly hot inside the room. Almost unbearable. The listing also states parking available, but when we arrived and spoke to someone on the phone (no one to greet you by the way) I was told there wasn't any parking. Ok, now the plus, the view off the balcony was nice.

Leisure Family

6/10

Pleasant

29 Jun 2024

Cameron

Easy access to nearby attractions

Leisure Family

8/10

Excellent

24 Jun 2024

robert

Good location, easy check
Towels were like sandpaper and beds were hard
Fine for a one night stay, decent price Siri g a busy time (2024 Euro tournament)

Friends_and_family Friends

6/10

Pleasant

27 May 2024

Nadine

Dirty, hot and noisy

The best thing about this hotel was the friendly lady on reception when we arrived. I chose this hotel because of its location and parking. Location is good but there was no parking available when we got there (I was unaware of a required reservation) We were lucky and got a park close by.
The room was hot and we had to have the windows closed due to the street noise and the overly friendly pigeons. There were two fans - one didn’t work.
The shower was nice but I had to use the nozzle to clean off something on the tiles that I didn’t want to look too closely at. We stayed one of our two booked nights and chose to leave … especially when I realized the scuffed walls were dirty with what looked like an old sneeze on part of our wall. This is the first hotel I’ve ever left and obviously I do not recommend it.

Partner

8/10

Excellent

27 Dec 2023

Deanna

The place was great!

Leisure

10/10

Exceptional

09 Dec 2023

Reza

Fantastic. Everything was great, small apartments, fully equipped kitchen, comfy beds....

Friends_and_family Family

10/10

Exceptional

08 Dec 2023

L. Paul

Great staff, convenient, parking on site

Staff was very helpful and place was nice clean and conveniently located near Christmas marketing with parking. Would stay again.

Friends_and_family Friends

10/10

Exceptional

01 Oct 2023

marysol

Place was nice, clean, had a beautiful view and was to a walking distance from popular places in Frankfurt

10/10

Exceptional

06 Jul 2023

Dawn

Close to everything, on the River Main, and Clean

This 2 level room was as pictured, clean and comfortable beds. You just push a button outside to get in and they were there to do that and a person was there to check us out. There was no AC but the window opened to the street and there were no bugs. However, this is not the properties fault but it was a busy night with lots of city noises with police, people yelling about, etc so it is a noisy area with the window open. But close to everything, right off the river Main, spacious, clean and comfortable and a good value for the price.

Friends_and_family Family

8/10

Excellent

05 Jun 2023

Harvey

Great location & view, with limited staff presence

We really liked our \"duplex\" room for 4 adults at this downtown Frankfurt Trip Inn property on the river and a 15-minute walk to Roemerberg and the Altstadt. The small square-footage was made up for by the lofted 2nd bedroom (with its own TV) and wonderful, tiny balcony that overlooked the river. Although it got warm in the room as it was summertime and we found no way to control the room's temperature, we did have 2 fans in the room (but 1 not working). Be sure to arrive during the hours when the small front desk area is staffed, otherwise you need to make arrangements in advance as far as how to pick up your room key. There was quite a bit of street noise--and we needed the windows open--particularly police and ambulance sirens. Drop off by taxi/Uber or rental car is made challenging due to the bike lane out front and the bikers come racing around the corner! Do not expect breakfast, concierge service, or 24-hour security presence as this is a limited service hotel, but the price, location, and condition of the rooms makes it well worth it.

Friends_and_family Family

10/10

Exceptional

17 Apr 2023

amanda

Wonderful place to stay. Very nice staff!

Leisure Partner

8/10

Excellent

20 Oct 2022

joseph

It’s not a real hotel the lobby is 5x8 there is 28 rooms but the rooms are ok

Leisure Family_with_children

4/10

Poor

23 May 2022

Verified traveler

Window

The windows did not open. It was 55degrees F outside but inside was 80 degrees.

4/10

Poor

16 May 2022

Esdras

Be aware of this hotel, there is no AC and the beds are extremely uncomfortable. There is no receptionist in the hotel so you are on your own!

Leisure Family_with_children

10/10

Exceptional

04 Jan 2022

Syed

It was a good place to stay. The management is courteous and helps with issues.

Friends_and_family Family

8/10

Excellent

04 Jan 2022

Jojo Soh

Great apartment and will stay again

Great location apartment wuth walking distance to place if interest and shopping. Opposite main river and provide nice night view and fire work of New year celebrate at balcony

Partner

10/10

Exceptional

19 Nov 2021

Jolene

Awesome

Awesome
Place

Friends_and_family Friends

10/10

Exceptional

19 Nov 2021

Jolene

Awesome

Beautiful location and room was great

Friends_and_family Friends

8/10

Excellent

10 Aug 2021

Verified traveler

This hotel sits alongside the Main River with all rooms overlooking the River, bridges, and river walk parks. It’s a walkable location to explore the city, and three blocks from the subway stop. I would stay here again!

Leisure Family

8/10

Excellent

02 Mar 2020

Verified traveler

Business trip

Good price, good location, small and compact but clean and suited my needs as here on business. Would use this hotel again if prices stay so good!!

Business

10/10

Exceptional

28 Jan 2020

Kelly

Convenient

I booked this hotel due to it’s location, close to town and station and also avenue for a music gig we were going to. The reception is very small so was a bit busy with us, our luggage and other hotel residents trying to get by. The room was clean, modern and serviceable. It suited our needs. These rooms do have a small kitchenette and as there is no bar facilities to get drinks downstairs it’s worth buying stuff from the Lidl opposite and popping it in the fridge.

Partner

10/10

Exceptional

11 Nov 2019

Jeanine

This was the best Hotel that i stayed in all of Germany.
It’s small but compact and has everything you need. The balcony with the view of the river is wonderful.. see people jogging, paddling, walking their dogs. It’s newly renovated so everything is top notch modern and spotless!
The reception is very welcoming and helpful. I’m Vegan, so I found some nice places to eat nearby and a great discount grocery store directly across the street. I had a wonderful night for just staying to catch a flight the next morning from Frankfurt airport. You can catch the S8 or S9 which goes directly to the airport terminal. The station is only a 4-5 min walk from the hotel.

Leisure Self

10/10

Exceptional

11 Sep 2019

Barclays

Very happy with my stay. Second time I've been here and I will stay again if prices remain competitive.

Business

8/10

Excellent

21 May 2019

Verified traveler

Very convenient small hotel near the ECB. The rooms are brand new and have a nice view on the Main and Sachsenhausen.

Business Self

8/10

Excellent

11 Jul 2026

Wolfgang

Die Zimmer mehr sauber sein , die Balkontür ist defekt .

Self

6/10

Pleasant

20 Jun 2026

Hiroko

以前の宿泊者と思われる物が冷蔵庫とバスルームのゴミ箱に残ってた。チェックインはドアベルを鳴らして数分で担当者が来ると言われたのになかなか現れず、結局ロッカーのコードを聞いて鍵を受け取ったので、最初からそうしてくれればよかった。チェックアウトの時もスタッフがデスクにおらず、ドアベルをならしても、電話をかけても誰もいないデスクの電話が鳴るだけで、結局宿泊フロアまで行って担当者を探す必要があった

Self

8/10

Excellent

20 Jun 2026

Stephan

Super Aussicht

Business Self

2/10

Poor

25 May 2026

ann

Nobody at the réception. And when you call them, either they don’t answer or you have to wait almost one hour before somebody comes.
The room was so dirty! When we walked barefoot, our feet’s were black from the dirt!
In one of the drawer, there was a liquid (?).
The curtains were yellow from the dirt! We had a non smoking room but there was a huge smell of cold cigarette! It was a 4 person room, but there was only one spoon, 2 chairs, 2 knives, one mug and barely no kitchen equipment. In the water kettle, there was some black stains in the bottom of it! It’s a shame for this price!

Friends_and_family Friends

4/10

Poor

20 May 2026

Sivaruban

\"Verhunzte Zimmer\", Fernseher defekt, merkwürdige gestalten in den Fluren, wo man nicht weiß ob Gast oder nicht (anonymität lässt viele andere sachen zu), schlechte Parkplatz Situation. Nie wieder das Hotel.

Self

8/10

Excellent

02 May 2026

Gustavo Augusto

No servía en ese momento la cocina y fue una razón por lo cual renté aquí, así que no fue bueno.

Friends

10/10

Exceptional

06 Apr 2026

Marc

Für mich imer wieder der Blick hinten auf den Main! Ich komme gerne wieder!

Self

10/10

Exceptional

30 Mar 2026

Markus

Kleines Hotel, direkt am Main und in fußläufiger Entfernung zur Altstadt von Sachsenhausen. Wir waren bereits zum zweiten Mal in diesem Hotel und wieder sehr zufrieden.

Partner

6/10

Pleasant

14 Sep 2025

Arndt

Empfang war nicht besetzt anders als in der Beschreibung angegeben.

Self

10/10

Exceptional

28 Apr 2025

Jaana

2 vanhaa naista suomesta

Oli siisti, puhdas huone. Aivan mahtava näkymä Main joelle.
Niin ihana, suloinen nainen vastaanotossa.

Friends_and_family Friends

6/10

Pleasant

12 Aug 2024

Mario Francisco

las instalaciones son buenas, con lo necesario para cocinar, refrigeradora, utensilios de cocina, baños, camas, ventiladores, , pero mucho cslor sin A/C, les falto revisar antes de entregar la habitacion si habia papel higienico, jabon de bsño y de cocina, tolla de cocina , les reportamos a recepcion pero no tuvimos respuesta

Leisure Family

4/10

Poor

04 Aug 2024

WOONG

마인강이 보이며 view는 좋습니다.
체크인은 18시이후에는 데스크에 사람이 없으며, 기기에 코드를 입력해야 키가 나오는시스템이나 사전에 코드를 안내받지 못해 전화를 해야 했습니다. 무엇보다도 1층현관과 엘리베이터 그리고, 방이 위치한 출입구에 아무나 출입할 수 있어 매우 위험합니다.
저희가 들어올때 Talahon이 따라들어와서 매우 위험했습니다.
침대는 괜찮지만, 쇼파침대는 삐그덕거려서 불편했고, 에어컨이 없어서 더운 밤을 보냈습니다.
안전이 보장되지 않습니다.

Friends_and_family Family

6/10

Pleasant

29 Jan 2024

Alejandro Javier

El ascensor no funcionaba y la recepción solo funciona hasta las 18hs.

Business

2/10

Poor

08 Oct 2023

JUNGKYUN

My key didn't come out of the key box.

I got an extra key and went into the room, there was another guest in the room.
The guest called the hotel staff and left the room.

I asked several times to clean the room for 3 days, but the staff said cleaning staff left work early, so they didn't clean the room even once, and they didn't give me a new towel.
When I asked for a towel, they only gave me 2 towels for the floor of the shower room that we didn't need.

I asked for a meeting with the boss, but he said he couldn't talk because he was traveling to Nepal.
I will never use this hotel again.

Business

8/10

Excellent

18 Apr 2023

Daniëla

The accommodation looks good, minor damages on furniture and walls. The bathroom was very pleasant, good shower. The room was clean and tidy. Girl at the reception was helpful and friendly. Overal a very pleasant experience, if I’m in the city again I will stay here again!

Leisure Self

8/10

Excellent

02 Mar 2023

Jasmin

Die unterkunft an sich ist top, die Lage ist super, man ist schnell in der innenstadt, aber wohnt wunderschön am Ufer.
Allerdings sind die Wohnungen recht hellhörig, normalerweise wäre das nicht so schlimm, wenn man keine party nachbarn hat...
wir haben dadurch leider relativ wenig schlaf bekommen.
Aber die tolle Lage und der wunderschöne Ausblick entschädigt wieder!
Für einen kurz Trip ist es trotzdem zu empfehlen!

Leisure Family_with_children