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Alexander am Zoo

Frankfurt · Germany

Waldschmidtstraße, 59-61View location

8.8/10Excellent483 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location8.4/108.4
Neighborhood8.4/108.4
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Alexander am Zoo

Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 66 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste.

Read more about this hotelShow less

With a stay at Hotel Alexander am Zoo in Frankfurt (Ostend), you'll be within a 5-minute drive of Frankfurt Zoo and Museumsufer. This spa hotel is 1.3 mi (2.1 km) from Römerberg and 1.8 mi (2.8 km) from Alte Oper.

Make yourself at home in one of the 66 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 22 per person
    • Covered self parking fee: EUR 24 per day (in/out privileges)
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 10.0 per night
    • Rollaway bed fee: EUR 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    Russian

    Lithuanian

    English

    Croatian

    Farsi

    French

    Spanish

Nearby attractions

Frankfurt Zoo 0.5 km / 0.3 mi
Berger Strasse 0.7 km / 0.4 mi
European Central Bank 1.1 km / 0.7 mi
Hafenpark 1.4 km / 0.9 mi
Museumsufer 1.4 km / 0.9 mi
Museum MMK for Modern Art 1.7 km / 1.1 mi
MyZeil 1.7 km / 1.1 mi
Frankfurt Cathedral 1.9 km / 1.2 mi
Frankfurt Eissporthalle 1.9 km / 1.2 mi
Hauptwache 2 km / 1.2 mi
Römerberg 2 km / 1.2 mi
Frankfurter Römer 2 km / 1.3 mi
St. Paul's Church 2 km / 1.3 mi
Old Nicholas Church 2.1 km / 1.3 mi
Eschenheimer Tower 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 66
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room service
  • Laundry service
Show 25 more facilities & services
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Shop
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Sauna
  • Steam bath
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Alexander am Zoo

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Alexander am Zoo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Alexander am Zoo

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Alexander am Zoo

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Alexander am Zoo

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Alexander am Zoo

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Alexander am Zoo

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Alexander am Zoo

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Alexander am Zoo

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Alexander am Zoo

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Alexander am Zoo

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Alexander am Zoo

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Alexander am Zoo

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Alexander am Zoo

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Alexander am Zoo

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Alexander am Zoo

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Alexander am Zoo

8.8
Excellent
483 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.4 /10
Neighborhood
8.4 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
29 Dec 2025
Ute
Parking is not ideal, hotel does not have a garage on site or any assigned parking spots.
Also, I did not get the room I originally had booked and the shower was not accessible for handicapped ppl.
Business Self
8/10
Excellent
07 Dec 2025
Michelle
Very friendly and welcoming staff. Sweets and biscuits available in the lobby at all times with a nice touch. Room was spacious and mostly clean. (Only bathroom sink could’ve used some drain cleaner.) Good location, and good value for money.
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Markus
Excellent hotel
Leisure Self
10/10
Exceptional
12 Aug 2025
Markus
Excellent hotel in great neighbourhood
Leisure Self
10/10
Exceptional
06 Aug 2025
Andreas
Nice Location. Frankfurt Zoo is in walkable distance
Leisure Family
10/10
Exceptional
06 Aug 2025
Enrique
Nice Hotel. Good Service. Great Breakfast
Leisure Family_with_children
10/10
Exceptional
06 Aug 2025
Enrique
Clean and nice. Excellent breakfast
Leisure Family_with_children
10/10
Exceptional
27 Jul 2025
Kerstin
Very nice hotel in nice walkable neighborhood.
Leisure Family
10/10
Exceptional
16 Jul 2025
Vickie

Superb

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!
Friends_and_family Family
10/10
Exceptional
28 Jun 2025
Joshua
Excellent staff. Breakfast is amazing here!
10/10
Exceptional
05 Jun 2025
Karen
We stayed at a suite room with one couple and a friend. The couple used a separated bedroom with a full bathroom, and the other used a sofa bed and a half bath.

We were comfy and enjoyed the area.
6/10
Pleasant
23 Mar 2025
Paul
Unlikely, the bathroom door was missing.
The main bad was very good.
Business Family
10/10
Exceptional
15 Mar 2025
Claus
It's in my Home town
Leisure Self
10/10
Exceptional
23 Dec 2024
Robert

Lovely hotel

Ideal location for the zoo and close enough to the Christmas markets.
Partner
10/10
Exceptional
11 Dec 2024
Sharon

Comfortable room, friendly service

Always friendly service and a clean, comfortable room.
Self
10/10
Exceptional
13 Nov 2024
Joyce
Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day.
Hotel itself was spotless as was my room.Breakfast was self service but very good.
Area around hotel was nice and I as a older female had no anxiety walking at night on my own.
Leisure
8/10
Excellent
19 Oct 2024
Oleksandr
Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too
Business Self
10/10
Exceptional
08 Aug 2024
Markus
Excellent stay
Leisure Self
8/10
Excellent
18 Jul 2024
Knud

good location

Good location , friendly staff, clean and good
Friends_and_family Family
10/10
Exceptional
25 Jun 2024
Verified traveler
Très bel hôtel. Rien à dire de négatif, je le recommande sans aucune hésitation.
Friends_and_family Family
10/10
Exceptional
25 Jun 2024
Thomas
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!
Leisure Family_with_children
8/10
Excellent
16 Jun 2024
Garrett
The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.
Leisure Family
8/10
Excellent
06 Jun 2024
Tim
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Leisure Partner
10/10
Exceptional
05 Jun 2024
Jane
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from
We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Friends_and_family Family
10/10
Exceptional
15 May 2024
Karl
Good value, friendly staff & good location.
10/10
Exceptional
12 May 2024
Markus
Perfect stay
Leisure Self
10/10
Exceptional
23 Mar 2024
Karin

Look no further! This is the place to stay!

Convenient, clean, consistent and comfortable. What more do you want?
This is my home away from home when in Frankfurt and have likely stayed in every room by now as I’ve been returning here for many years! Highly recommend!
10/10
Exceptional
30 Dec 2023
Mia
First time out of the United States and we were warmly welcomed. Very clean rooms, great location, complimentary dessert items, and very friendly staff. Highly recommend a stay here, especially if you’re on a budget!
Leisure Partner
10/10
Exceptional
19 Dec 2023
Anthony

A pleasant stay

This is a good location within easy walking distance to public transportation that can take you anywhere. The underground parking is convenient once you figure it out. The room we stayed in was quiet if just a little bit cramped. However what made the stay special was the friendly desk manager. A tall gentleman he was friendly and helpful and made the stay extra pleasant.
Partner
10/10
Exceptional
09 Dec 2023
Gwen
Property is a liile out of the way as it was about a mile and a half from the Opera House. However, I was able to easily walk there. Christmas Markets were in full swing, which was great. Area felt very safe.

Room was clean and was very quiet. Breakfast was great, except for the day the coffee machine wasn't working.

The little Italian restaurant nearby (mostly a take away place) had excellent food.

Taxi was a little pricey to get there from the train station. I used Bolt on the way back, which was much more reasonable.
Leisure Self
10/10
Exceptional
28 Nov 2023
Jane
We were warmly welcomed very nice hotel would definitely choose to stay here again
Leisure Partner
10/10
Exceptional
21 Oct 2023
Oleksandr
Everything was ok, breakfast was awesome
10/10
Exceptional
10 Sep 2023
Terry
Very comfortable. Bed was firm, well supplied. Felt like a well thought out hotel.
Leisure Partner
10/10
Exceptional
11 Jul 2023
Marjory
Lovely hotel with friendly and helpful staff.
Leisure Friends
8/10
Excellent
24 Jun 2023
Holly
The room was comfortable and clean and seemed to be newly renovated. There was a large window to open to a park like area with a beautiful sunset and birdsongs. We didn’t have the breakfast which was 16euros. It was a few minute walk to the #14 team which goes to downtown and the train station.
Leisure Partner
10/10
Exceptional
14 Dec 2022
Peggy
Good location close to zoo, station. Staff Ellen is helpful, excellent service. Nice add on breakfast option.
Leisure Family
10/10
Exceptional
06 Dec 2022
Jane

Hotel Alexander am zoo - Frankfurt

Very calm quiet hotel providing comfortable rooms and a super good breakfast very nice staff - quiet location but easy and convenient for selection of transport links 15 minutes stroll to main shops (3mins to supermarket and bakers) 5mins from underground stations also trams close by - would recommend we will use again
Partner
10/10
Exceptional
27 Nov 2022
John

Stay here u wont be disappointed

Highly recommended,staff super friendly,room very clean,breakfast is one of the best continentals i have had,close to the zoo.cant recommend this hotel hotel enough......5 stars 👍
Friends_and_family Friends
10/10
Exceptional
30 Aug 2022
Martha
Always a pleasure to stay at this hotel
Leisure Self
10/10
Exceptional
04 Aug 2022
Vladislav
Friendly staff, good breakfast, quiet neighborhood, close to subway, very walk-able area.
Business Partner
10/10
Exceptional
30 May 2022
Karin

Consistently great!

Always perfect! Have stayed here many times!
10/10
Exceptional
19 May 2022
Stuart
Its was great for attending the Messe.

Shame they did not have a bar.
Business
6/10
Pleasant
17 May 2022
Andrey
Nothing special
Business Self
10/10
Exceptional
06 May 2022
Warren
Very helpful reception staff
Leisure Family
10/10
Exceptional
23 Nov 2021
Jane
Just right
Great nights sleep
Very walkable to city centre but quiet and seemingly very safe area
Will definitely go there again
Good breakfast too
Self
10/10
Exceptional
22 Nov 2021
Verified traveler
Super quiet giving a great nights sleep yet not too far to walk to shops transport etc super comfortable with a Great breakfast and good check out times will definitely stay here again
Self
10/10
Exceptional
16 Sep 2021
Karin

Excellent choice!

great location, clean, quiet, professionally managed and maintained. Great value!
4/10
Poor
30 Jul 2021
Verified traveler
Property feels dated.
It is advertised that they have Steam and Sauna which is why we selected this hotel but both we not operational.
The breakfast was below average and were not accommodating to vegan/vegetarian requests saying \"We are a German hotel and this is all we have\".
We had to regularly request for soap, tissues etc. because it was not properly stocked in the room during daily housekeeping.
Location is average.
Check-in and Check-out was quick.
Leisure Family_with_children
10/10
Exceptional
09 Dec 2020
Karin

Excellent value! Clean and quiet!

This was my umpteenth time staying at Hotel Alexander! Meanwhile It’s my home away from home when in Frankfurt. Always consistently and predictably clean, organized, welcoming, professional and breakfast included!
Self
10/10
Exceptional
04 Jun 2020
Verified traveler
A real place with lots of charme and very very kind staff
Friends_and_family Family
10/10
Exceptional
06 Mar 2020
Francois

Great stay

Friendly staff. Accommodating and helpful. Thank you
Business
8/10
Excellent
01 Dec 2019
Njeri
The sweets at the reception and the beds were comfortable and clean. They also changed the sheets and washed the bathrooms daily. It is also reasonably priced for what they offer
Leisure Family_with_children
8/10
Excellent
10 Nov 2019
Verified traveler
The Breakfast buffet was amazing, could use some Salsa as a condiment for the eggs.
Checking in was fast as well as checking out.
Will be returning for sure.
Business Self
8/10
Excellent
07 Aug 2019
Verified traveler
The room is clean and tidy and has sufficient space for the luggages. The cafe for breakfast is very tidy and the food were good.
Leisure Family
10/10
Exceptional
22 Jun 2019
Peter

Short break

Staff very helpful and pleasant. Spacious rooms, big bed, good breakfast
Partner
10/10
Exceptional
14 Jun 2019
Sam
The thermostat in the room was difficult to adjust, and there were no instructions.
Family
10/10
Exceptional
29 May 2019
Andrew
Clean comfy hotel would stay again
Partner
10/10
Exceptional
14 May 2019
Peter

Hotel that feels german

We really enjoyed our stay. Nice hotel, wonderful breakfast and very helpful staff. Good location just near the Zoo - one night we hear th lions roaring! Definitely look to stay again
Partner
10/10
Exceptional
26 Apr 2019
Lynn

Delightful find in Frankfurt

The Alexander bills itself as a fine small hotel in the city and it is just that. Nice attention to design. Quite comfortable and very good value. Nice breakfast! Friendly and courteous staff. Lovely to hear the birds in the nearby zoo in the morning. Close to a tram line into center city. Highly recommended.
10/10
Exceptional
30 Nov 2018
Amanda
Great stay very comfortable hotel
Partner
10/10
Exceptional
07 Nov 2018
Karin

Highly recommend!

I think this was my fourth or fifth stay at Hotel Alexander where I spent 6 nights while in Frankfurt. The hotel is in a very convenient location, clean, quiet, great breakfast and excellent coffee and while I didn't use it, there is an exercise room and sauna in the basement. (Only suggestion I can make to improve the breakfast buffet would be to not boil the eggs so long....they are too hard) Everything is really very pleasant and I will be back again on my next stay in Frankfurt.
Family
8/10
Excellent
13 Oct 2018
Georg

Always a pleasure

Great stay as usual. The receptionist gave me good travel advice how best to get to the fair. The room upgrade was very welcome.
8/10
Excellent
06 Sep 2018
C
This was our 2nd stay at Alexander am Zoo and it was just as pleasant as the first time. Excellent breakfast, friendly staff and overall good value for a downtown hotel in Frankfurt.
10/10
Exceptional
24 Aug 2018
Verified traveler
Excellent location near public transportation and the Zoo
Partner
10/10
Exceptional
20 Jul 2018
Verified traveler
This hotel is near the city mall, stores, restaurants and train transportation and more. It is a very convinient places with a private parking and excellent buffet breakfast.
8/10
Excellent
10 Jun 2018
Verified traveler
I spent 2 nights there, the staffs were kind , the breakfast was good , and the area was near tube station and zoo. But the sofa in the room wasn’t comfortable. At night the room was vey dark because few of lights didn t work, when I ask the reception, they said we have to wait until tomorrow.
The tv channels were not international and nothing for kids to entertain. No telephone number provided to call reception , kitchen or .... and every time you need , you have to go downstairs by yourself.
6/10
Pleasant
28 May 2018
Steven
We were given rooms on a floor where the air conditioning was not working (we had two rooms) and then we went back down and asked if we can get other rooms, they said sure. It was an attempt to pass off the \"bad\" rooms to us, I asked if he knew before he gave us the room keys, he said yes...we were not impressed.
Breakfast was good, location is excellent because it is on a quiet street. The hotel has the 1980s feel to it but very clean.
10/10
Exceptional
18 May 2018
Verified traveler
Nice hotel outside business district in quiet residential area. Quiet. Near good restaurants. Short walk to central area and river. Friendly courteous staff
10/10
Exceptional
02 Apr 2018
Casey

Nice place to stay

Well-placed, clean, quiet, and convenient. Lots of restaurants within a 5-minute walk. The only (minor) disappointment was that there is no bar in the hotel, but there are plenty very close to the hotel. Overlooks and very convenient to the Frankfurt Zoo (hence, the name), one of Frankfurt’s best attractions. Overall, a great, well-priced place to stay.
10/10
Exceptional
27 Jan 2018
Verified traveler

Christmas Festival

its a little walk to the Christmas festival from the Alexander but still not bad. The Hotel is awesome! The people are nice and ready to help at all times. Parking is not easy so I would recommend a compact vehicle.
6/10
Pleasant
28 Dec 2017
Alexey

Things could be better

Pros:
Next to the zoo and 20 min walk to the shopping malls. Some restaurants around. Very warm and clean rooms. Towels changed every day. Very nice sauna and steam bath. Decent breakfast (for Europe). Huge bed even for 2 people.

Cons:
Really very few restaurants around. Almost no kiosks to buy and small items. No restaurant or bar or room service inside. So great only if you need only the room to stay. Otherwise no chances to have any meal or drink other than for breakfast. Breakfast is the same every single day. There is literally nothing to do in the hotel other than to sleep there. Absolutely uncomfortable mattresses to sleep on and plastic pillows. Had backpain 2 nights after we checked in.
Family
10/10
Exceptional
11 Oct 2017
Elizabeth

Fantastic

Absolutely wonderful hotel.
Family
8/10
Excellent
01 Sep 2017
Mariam

Comfortable, spacious room

Comfortable bed, good breakfast buffet
2/10
Poor
29 Aug 2017
Verified traveler

Very unpleasant stay

Just one star hotel !
I can't believe that this hotel has four stars!
Family
10/10
Exceptional
23 Jul 2017
Juanita

Quiet , leafy green area near the Zoo

Had a lovely stay here. The Hotel was well located in a quiet area, with local conveniences.
2/10
Poor
29 Jun 2017
Verified traveler

Avoid !

Horrible - when I confronted the hotel - I got told they are aware of it but have not scheduled repairs - but you still rent it out to full price ?! and most of it seams cleaning issues - breakfast was also not worth it . When I stayed 5 years ago we had no issues - this was disaster not going to stay here again ! Not worth the stars or price
10/10
Exceptional
05 Jun 2017
Verified traveler
Hotel was clean and staff very friendly and helpful.
perfect for a clean room, good breakfast and city proximity with u - bahn.
10/10
Exceptional
22 Nov 2016
Inka
Super friendly and helpful staff made a short visit to Frankfurt most pleasant without having to search for restaurants , places etc. Very close to public transport and shopping areas. I would highly recommend this establishment.
8/10
Excellent
06 Nov 2016
J

Nice and comfy stay

I had a very nice and comfy stay at this hotel. Room was clean and spacious. Bed was comfortable. Bathroom was clean and everything was in order. Wifi/Internet was strong and worked fine. Zoo metro station is about 10-15 minutes walk, or you can take light rail tram a block away. Breakfast buffet was wonderful and had lots of variety. I would definitely go back if I visit Frankfurt again.
8/10
Excellent
03 Nov 2016
John

Convenient and Clean

Breakfast was reasonably good
8/10
Excellent
05 Oct 2016
Pankaj

Clean room, good location

Close to Zoo and metro station. Easy access to city center and tourist attractions.
Family
10/10
Exceptional
29 Aug 2016
Melissa
This hotel was a pleasant surprise. The rooms are very spacious with a separate sleeping area and full kitchenette. The staff is very friendly and kept the bar open as late as we wished to use it.
Family
6/10
Pleasant
08 Aug 2016
Verified traveler

Grand hotel, area questionable. Parking........!??

Needed a central hotel and found the Alexander am zoo perfect, the room was spacious, comfortable, clean and suited our family of four. However, parking was either a duplex car park located under the hotel or one space at the rear of the hotel or else park on the street. The street was not an option as it didn't look at all safe. The car parking was charged at 16 euros a night. I decided to park at the rear of the hotel but was still charged for the single parking space next to a rubbish skip! That said the facilities were really good and breakfast was outstanding starting at 6am finishing at 10am. Perfect for the early start or lazy morning. All great if you didn't have a car.
8/10
Excellent
05 Aug 2016
Sparkly

Quiet, local, out of the tourist area

I chose this hotel because it was one of the few at its price point with over 4 stars, and it was not near the Hauptbahnhof. I had a negative impression of the Hauptbahnhof surroundings from a few years ago, though it's improved a bit since that time. Still, I am very glad we booked this hotel and would definitely book again. It is definitely quiet and peaceful - a great way to end the day away from the touristy stuff and crowds. There are U Bahn stations close by, but we used the DB Call-A-Bikes, which are plentiful and cheap, and that was a wonderful way to get anywhere we wished. The hotel staff will help you with it. This hotel is near the Main River, very close to a world class skatepark (for the kids), two blocks away from a delightful local restaurant/shopping row, and close enough to Bornheim area's more typical biergartens. Two stops on the U Bahn take you to the Old Town area.
8/10
Excellent
30 Jul 2016
Paul

Great family holiday.

Good value for money, easy access to the train. Large rooms that were nice and clean.
8/10
Excellent
26 Jul 2016
Deon Antonie
enjoyed the quite suburb
Partner
10/10
Exceptional
26 Jul 2016
Verified traveler
Good LOCATION wondefull staff , clean, good breakfast
4/10
Poor
21 Jul 2016
Ese

Not Impressed

I needed a hotel for 2 nights of rest with family in Frankfurt. It was indeed a disappointing experience with Alexander hotel. The pictures in Expedia ae truly misleading!
4/10
Poor
18 Jul 2016
kaxpat

Meh. Not friendly. Not 4*.

First, did not expect ground floor room - nothing else available. Room furnishing fine - nothing luxurious about it. Towels threadbare, pillows average, fake duvets. Staff not particularly friendly. Parking a disaster.
Partner
6/10
Pleasant
14 Jul 2016
Verified traveler
I was at this hotel 7 yrs ago. I like the neighborhood because of the restaurants. The hotel breakfast was not as good as I had remembered. The hotel is very quiet.
Partner
10/10
Exceptional
07 Jul 2016
Byron

Very quiet and clean hotel with efficient staff

The hotel was on a quiet side street, parking was easy to find. The staff were not what I would call friendly, but were very efficient and answered every question I had. The room was beautiful and like new. This hotel is next to the zoo, and if we had an extra day we would have really enjoyed walking across the street to it. If you are going to Frankfurt for the zoo, this is the right hotel for you. We walked around the corner to a little Chinese hole in the wall restaurant. It was amazing good, and they spoke English.
Family
10/10
Exceptional
01 Jul 2016
Darwish

Great staff, good breakfast

The staff were amazing and helpful, the location is nice very close to the zoo and 15 mins walk to the city centre (Zeil).
The breakfast is nice as well.
8/10
Excellent
27 Jun 2016
Ryan

A Very Comfortable Hotel

We stayed at the Alexander Hotel Am Zoo during a long lay-over in Frankfurt, and found it to be very comfortable, with an excellent staff. The room was very nice, and the complementary breakfast was excellent. Overall I would definitely stay there again.
10/10
Exceptional
11 Jun 2016
Richard J

Churches, squares and river

This hotel is comfortable and located just outside the city center in a quiet neighborhood. It was easy to find parking in city center and enjoy good restaurants, culture and many churches.
Partner
10/10
Exceptional
05 Jun 2016
DM

Quiet neighborhood, wonderful breakfasts

I stayed four nights. The hotel is clean and within walking distance of the center of everything, the room is small but adequate, the breakfast is excellent, the sauna very nice, and the neighborhood is quiet and residential.
8/10
Excellent
07 Apr 2016
Verified traveler

Great Breakfast Buffet

Best features: Breakfast, Room size, Safe neighborhood, In-room hot pot to make coffee, Front Desk Staff very helpful in calling Taxi and recommending restaurants.
Odd things: no washcloths. 2 separate twin size sheet/blanket sets for queen size bed.
Partner
8/10
Excellent
28 Mar 2016
Fadi

Good Hotel but would warn others before recommendi

Would have a preferred to see restaurant or small cafe open full day not just breakfast. We didnot expect to find that only food served is breakfast. Ellen at reception was very helpful.
Family
8/10
Excellent
06 Jan 2016
Anna

Family getaway in Europe!

Separate bedroom and living area with small kitchenette is a perfect solution for families with small kids. Parents can still watch tv/read a book etc while kids are sleeping undisturbed. Breakfast is perfect! Food delicious!
Close to the Zoo and public transport.
Family
8/10
Excellent
30 Dec 2015
Verified traveler

Good choice!

They have a great breakfast selection. The hotel is in a quiet road and the property is well maintained. Very nice hotel and I will stay there again when next in Bornheim. They seemed to be wasting money on heating because the room was generally too warm and I had to open the window which wastes a lot of energy.
The only other negative was their internet is very SLOW.
Family
6/10
Pleasant
05 Dec 2015
Verified traveler

Don't trust the pictures on the website

- the breakfast buffet does not look at all like what is pictured on the website
- I was not greeted when I entered the breakfast room
- receptionist not always visible
- no express check-out
- bathrobe and slippers apparently need to be requested at reception provided one uses the sauna, which is only available upon a 30 minute notice
- very small room
- combined sink / shelf made up of a basic material
- no product sample in the bathroom
- the hand soap comes out of a basic manual plastic dispenser (one needs to press it)
- ditto for the body soap - shampoo
- tissues located in a box below the sink; every time one washes ones hands, one leans on the next tissue
- fake rose in the bathroom
- hand towels hanged too low
- the attach to hang the bath towel is a basic portable one behind the door
- a single bath towel, which I assume was due to my being on my own
- the inconveniently located tray with mugs and glasses includes two glasses of different sizes
- one of the instant coffee doses was empty
- stained letterhead paper
- nice pen
- the light in the entrance was blinking
- no suitcase stand
- there were two pillows of different sizes in the bed, I assume because of the single occupancy, but it was depressing
- floor lamp not controlled by a general switch
- walls decorated
- not the best neighborhood
- no hotel restaurant
- the desk, all along the window, becomes very narrow once the curtains are closed
- depressing view

Location & surroundings

Alexander am Zoo
Waldschmidtstraße, 59-61, Frankfurt Am Main, Germany

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Alexander am Zoo

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