Luxor

Germany , Frankfurt
FRANKFURT, Allerheiligentor, 2-4
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100 reviews shown

6/10

Pleasant

25 Jun 2026

Mary

Not a good start with check in. It was busy and minimal staff to assist at the kiosks.
Hotel lighting too dark.
The place is dated but clean.

Partner

6/10

Pleasant

25 Jun 2026

Matthew

It’s an older hotel/casino but it’s a good place to stay.

Self

8/10

Excellent

25 Jun 2026

ludka

The room was clean , but no room service for 3 days . No towels changed .
No fridge or coffee maker .
But overal good .

Family

10/10

Exceptional

25 Jun 2026

Wildo

Good but slow costumer service

8/10

Excellent

25 Jun 2026

Daniel

Check-in took forever. Maybe it was the time we checked in but didn't expect the long line on a Thursday afternoon. Not enough live people to help with the process. Disappointed there was no mini fridge in the room.

Partner

8/10

Excellent

25 Jun 2026

martin

Fast check in and people at front were very helpful

10/10

Exceptional

25 Jun 2026

Ismael

Great location, great hotel

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Walter

8/10

Excellent

25 Jun 2026

Maribel

The stay was good. We had an issue with housekeeping not having staff to clean our room. Made a request and they never came

Business Family

10/10

Exceptional

25 Jun 2026

David

👍

Partner

4/10

Poor

25 Jun 2026

Annette

Upon arrival we had to walk through water to get feom the parking garage to the hotel for check-in. Our room had sunflower seeds shells and bottle caps still on the floor. We had to make two different requests to get the room cleaned. Our room was not cleaned for the rest of the stay. One staff from housekeeping who was cleaning the room next our room in the late afternoon said the tag was on the door until the end of our housekeepers staff which was not true. We took it off and left by 9:30. We did not have service the next day. When we asked guest services about it , they said that if housekeeping passes and you have a Do Not Disturb tag it means you don't want your room cleaned at all. We felt dismissed by guest services and were disappointed by the housekeeping services.

Partner

10/10

Exceptional

25 Jun 2026

Esteban

Absolutely wonderful for the price.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Elaine

It is a bit far from everything on the strip, so do your research depending on where you’re going. We ended up ubering a lot. The room was clean, the towers are nice, it just gets a little hot inside your room due to how the property is built, but we were out most of the time so we didn’t notice. Room was clean, stay was pleasant, staff was helpful. For one of the cheaper options on the strip, I can’t complain!

Partner

8/10

Excellent

25 Jun 2026

Jason

The rooms are in terrible need of updating. The hotel has so much potential but it seems MGM just doesn’t care about putting money back into their resorts and it shows.

Partner

6/10

Pleasant

25 Jun 2026

Ciera

Floor in the restroom of our room was not clean, the sink had a sewer odor after water would run, when we 1st checked into our room the trash can was literally full , but the lady that was there was helpful during checkout. Thanks to her I wish I would’ve gotten her name because some of the staff weren’t as helpful

Partner

2/10

Poor

25 Jun 2026

Duane

The check-in process is done by kiosk. Because you have to pay people and not kiosks. It was easy enough to scan my id and find my reservation. I received an email immediately letting me know my check-in was complete and I would receive another email with information about how to get my keys for my room. After 15 minutes, I found a person to ask about when I will get my email that my room is ready. They told me I should get the email in about 5 minutes - that it usually takes about 20 minutes. When I still didn't have the email or my room in 30 minutes, I got in line to talk with the front desk personnel. After another 15 minutes in line, I finally got to talk with someone and had a room and keys within a few minutes.
I can't remember the last time I was expected to wait at least 20 minutes from the time of successful check-in to get my room key. And then that turned into 45 minutes before I actually had room keys. This was at 11 pm, not in the afternoon asking for early check-in.

Self

10/10

Exceptional

25 Jun 2026

Rajesh

Easy check in via kiosk and automatic check out makes it quick and easy

8/10

Excellent

25 Jun 2026

Kala

Stayed in the pyramid, rooms haven't been updated in a while. Water pressure was extreme and would hurt if it hit you in the right place. Stayed a week they only changed the sheets once, they did come in most days to make bed, take out the trash, and give towels but didnt clean anything. 1 of the 3 pools where open, the others were being redone. Food court was decent. Drinks were good. Gym was ok only basic equipment.Decent for the price I would stay again.

Partner

10/10

Exceptional

25 Jun 2026

MIRNA

I like the hotel is amazing. However i didn't lake that the room didin't have a little frige an microwave. Also the room numer was handwriting in the wall not like the others.

Family

6/10

Pleasant

25 Jun 2026

Jorge

Bath tub not clean, water not flowing down the drain

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Karina

Our stay was great!

Partner

10/10

Exceptional

24 Jun 2026

David

Perfectly fine hotel! Pool is nice - gym could be modernized. Totally worth staying here when you visit Vegas.

Business

4/10

Poor

24 Jun 2026

Patricia

The new check in was horrible, the carpet in my room was super dirty the bed was horrible.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Jacob Chase

Hah

8/10

Excellent

24 Jun 2026

Robert

Beds were comfortable and very good pillows

Self

8/10

Excellent

24 Jun 2026

Leslie

Room was clean. A lot of walking to get to room. Wish there was coffee and fridge in room.

Partner

4/10

Poor

24 Jun 2026

Nancy Chaidez

Room was clean but very hot and smelled like old cigarette even though I requested non-smoking room.

Partner

6/10

Pleasant

24 Jun 2026

Glen

The hotel has seen better days.

Self

10/10

Exceptional

24 Jun 2026

Ashley

Really good stay.

Friends

10/10

Exceptional

24 Jun 2026

Juan

La mejor experiencia de tu vida. Ok

Self

8/10

Excellent

24 Jun 2026

lawrence

The TV reception is the room was terrible. The shower was awesome. The water pressure coming from the sink needs to be increased. Way too slow. My stay was pretty good for my first time.

Self

10/10

Exceptional

24 Jun 2026

Roman

Nice👍👌

10/10

Exceptional

24 Jun 2026

Marjorie

My stay was phenomenal! The manager Michael was there for us every step of the way. Everything was excellent. I most definitely will be going back. Thank you Michael for making my stay welcoming!

Partner

6/10

Pleasant

24 Jun 2026

Yasmin

It probably needs an upgrade on everything & parking is too far away 👎

Partner

10/10

Exceptional

24 Jun 2026

Ruben

Very clean y beautiful

Family_with_children

6/10

Pleasant

24 Jun 2026

barbara

Ok for the price. Check in was crazy. Lot of walking to get to your room. Food court very expensive. $40.00 for two hot dogs with fries and drinks. Hotdogs were awful, fries okay. $20.00 a day to park. Breakfast at the Pryamid Cafe pretty good,waffles really good.
Price high for breakfast.

Partner

10/10

Exceptional

24 Jun 2026

Joe

Great experience Luxor staff keep up the good work!!

Self

2/10

Poor

24 Jun 2026

Adelina

Never again

6/10

Pleasant

24 Jun 2026

Lacie

This place is really cool in the outside but once you get in, there isn’t much to do. They have kiosk check in so there’s no one to greet you or ask questions. There is a very basic pool area in the back. They had 3 exhibit options to see, but each tickets was $40 for an adult, to see an exhibit that takes an hour to go through. I don’t gamble so the slot machines weren’t interesting.

The room was basic but good. And the bed was really comfortable.

There is a tram to get to Excalibur, which saves a 15 min walk. Then you have to get off and walk around to see the other hotels a few blocks north.

Family_with_children

10/10

Exceptional

24 Jun 2026

Richard

Really friendly

Partner

10/10

Exceptional

23 Jun 2026

Julio Isaac

Diviértanse

10/10

Exceptional

23 Jun 2026

Cordell

My stay at the Luxor Hotel & Casino was fantastic from start to finish. The staff was welcoming, professional, and always willing to help. The hotel was clean, comfortable, and offered great amenities that made my stay enjoyable and stress-free.
The location on the Las Vegas Strip was convenient, making it easy to explore nearby attractions, restaurants, and entertainment. My room was spacious, well-maintained, and provided beautiful views. I also appreciated the variety of dining options and the lively atmosphere throughout the property.
Overall, the Luxor delivered excellent value, outstanding customer service, and a memorable Las Vegas experience. I would definitely stay here again and highly recommend it to anyone visiting Vegas

Family

10/10

Exceptional

23 Jun 2026

Monique

I've stayed at Luxor several times and I'm never disappointed. It's so clean and rooms and big and very comfortable. It's like home away from home. I would definitely stay there again because it great for the price.

Family_with_children

10/10

Exceptional

23 Jun 2026

Yasmin

Really nice hotel, liked the view I got looking down to the first floor. The structure is really unique and nice

Partner

10/10

Exceptional

23 Jun 2026

Ramon

Was a pretty good attention of the staft

Family_with_children

8/10

Excellent

23 Jun 2026

Michelle

Would stay again.

Partner

6/10

Pleasant

23 Jun 2026

Julian

They're trying a new self-checking system and it is lacking. The wait times for your room key are longer than what is acceptable. We checked into our room and did not have toilet paper. It took more than 2 hours and several phone calls to housekeeping to have some delivered to our room. We have stayed on many occasions at this hotel and this last trip was not the best. Overall, I would still say it is a good value.

Partner

8/10

Excellent

23 Jun 2026

Karen S.

The property is close to strip Not far from airport Our room was in the tower, it was nice but could use some touching up It is a pretty good walk to the elevator from the lobby but the view on the 19th floor was pretty. There is no conditioner -you get soap, shampoo and body wash and a hair dryer. There is a iron and ironing board No refrigerator unless you pay a daily fee.
Highly recommend you download MGM app and do self check in and check out. Alot easier than waiting in line at desk. There is a free tram that joins Excaliber, Luxor and Mandalay Bay. The food vendors are mostly quick grab.

Family

10/10

Exceptional

23 Jun 2026

Tamakio

Room was spacious. The Playground inside was super fun.

Business

6/10

Pleasant

23 Jun 2026

Sarah

The building layout was confusing. We had reserved two rooms and they were in separate towers. The way the key cards worked meant I could not go up to my parent's room and they could not come up to mine, since the cards only worked in your elevators. The elevators were confusing; a guest explained the elevators to me when I first got in one, and I had to explain it to a few guests later. We weren't there for gambling, so I won't review the casino.

The room itself was comfortable and had a bathtub and separate shower. I did enjoy the shower's water pressure. However, on our second night, there was no water in the wee hours of the morning.

Although the hotel boasts three pools, only one was open, as the other two were undergoing some sort of renovation or maintenance. Walking out to the self-park lot between the two closed pools, it smelled strongly of sewage, which was not helped by the Vegas heat.

We also ate at the steakhouse, which was very good. There are two Starbucks cafes, one of which I believe is open 24/7.

As we were checking out, we had some issues with a few charges. We had to stand in a line for about 45 minutes to discuss our concerns with staff. A woman was allowed to cut in front of the line \"just to ask a question\" (which is what we were all in line for). When a fight nearly broke out, two security guards showed up, told us to calm down, and did nothing. Luxor should either hire more employees to work that desk or have less issues.

Family

2/10

Poor

23 Jun 2026

Maria

Habitaciones sucias y plomeria en malas condiciones, toallas mal olientes, no regreso a ese hotel

Family_with_children

2/10

Poor

23 Jun 2026

Daisy

No fridge ! Paid for breakfast and extra and never even knew were I can get it

Friends

4/10

Poor

23 Jun 2026

Channara

Would never go to stay in this hotel again

8/10

Excellent

23 Jun 2026

Guillerma

Staff are helpful

Partner

4/10

Poor

23 Jun 2026

Althea Cheree

The room couldn’t connect to the WiFi and the signal was poor. The room was full of dust which caused allergies

Family

10/10

Exceptional

23 Jun 2026

Emily

Love staying here

Partner

6/10

Pleasant

23 Jun 2026

SKYLER

The check in process was not very intuitive and the staff was not very friendly nor communicative of how to proceed. If you have more than one room, I would skip the self check-in kiosks and try to talk with a representative to ensure you’re able to request rooms on same floor, accurately check in, etc.
Elevators were scary - on our way off the elevators, on multiple occasions it lagged, lights went out and was shakey. Definitely not a good feeling when having to utilize the elevators many floors up.
When it comes to the casino floor, it would be nice to have the ability to play regular Texas Hold’em with a poker room rather than only 3-card or Ultimate. Dealers can be snobby, no patience for new comers and hard to get on a table when it’s so busy.
Bathroom floor and showers were SO slippery!!!

Family

8/10

Excellent

23 Jun 2026

Breylin

Pools are under remodel. Its a nice place but definitely needs some better upkeep and renovations.

Friends_and_family Friends

4/10

Poor

23 Jun 2026

RASHONDA CHRISTINA

I am so disappointed with this place. We arrived at 4:45 PM and didn't get checked in until 7:00 PM—it took over two hours just to get our room! The staff was incredibly rude, mean, and highly unorganized. The entire process moved at a snail's pace, and they desperately need more workers.
To make matters worse, when I mentioned I needed a quick moment to unlock my payment card, they literally forced me to go all the way to the back of the line to start over. Because of their horrible service and terrible attitude, we completely missed out on going to the pool. Avoid this place if you value your time and want decent service.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Teleke

Clean Rooms

Partner

10/10

Exceptional

23 Jun 2026

john

We loved our stay at the Luxor. Very reasonably priced, great room in the tower. We spent time at the pool. Over all for the price , location and amenities it was wonderful.. we even came out ahead in their casino. Very conveniently located to the airport, stadium and other casinos.

Family

2/10

Poor

23 Jun 2026

Ray

dont stay here

10/10

Exceptional

23 Jun 2026

Martha

It was a good place

8/10

Excellent

23 Jun 2026

Linda

We really liked the place. We haven’t stayed here before and wish we had gotten a room closer to the main desk and casino. It was a very long way to everything from our room. For an 80 & 81 year old it was too far to exit or anything. We were in 7-314.
If we stay again we’ll know.
In general we enjoyed our stay very much.

Partner

10/10

Exceptional

23 Jun 2026

Jorge

Very good hotel

Family_with_children

10/10

Exceptional

23 Jun 2026

stacey

Room was clean. Air conditioner wasn’t that cool in our room. We had lunch in the restaurant and it was very delicious. The staff was also very nice and accommodating.

Partner

10/10

Exceptional

23 Jun 2026

Anel

Great place to stay

6/10

Pleasant

23 Jun 2026

Cushan

The room was clean except for 1 of the comforters was dirty n they forgot the plastic bag for the ice bucket the whole stay and the lights in the room is not bright enough. The elevators are terrible with having to scan your key card to get to your floor. I booked 3 room at the same time n we were put on different floors so you can't go the another floor without having a key card for that floor. You either have to get multiple keys and walk around with a lot of unmarked key cards or keep going down to the lobby just meet your friend to go back up to there room. I know you want security but thats too much n some times the buttons don't work especially when multiple people on the elevators trying to scan and press there floor #

Friends

10/10

Exceptional

23 Jun 2026

ALFREDO

Super excited to see this hotel very friendly the staff ..and the hospitality is amazing

Partner

10/10

Exceptional

23 Jun 2026

Jose

El cuarto bastante espacioso, pero no me orientaron acerca de los lugares que hay en el local para comer

Partner

4/10

Poor

22 Jun 2026

Nohemi

Staff was not easily available to help with our needs.

Partner

4/10

Poor

22 Jun 2026

Christopher

The elevators were old and scary no volume on the tv had to pay $25 to put refrigerator in my room my family room didn’t have air they had to moved to another room vending machines broke no shade at the pool I’ve been to Vegas many times and I have to say bar far the Luxor was the worse

Family

4/10

Poor

22 Jun 2026

Domoniqiue

The wait time to check in was ridiculous! BUT Ms. Julie was super nice and helpful!!! The first room’s shower had hair in it, the sink didn’t drain well, there was no cold water (only hot) and the air conditioner never got cold. The second room (because we requested to be moved) the air never got cold, the shower was dirty, the remote to the TV didn’t work (maintenance took forever to come fix it) and the wallpaper in the hall was peeling from the wall. There is no refrigerator or microwave! This hotel was definitely giving old motel vibes! If you’re looking for a cheap place to stay, this is it! But remember, every deal, isn’t a deal…you get what you pay for. Never again!

10/10

Exceptional

22 Jun 2026

Nestor

Everything good

8/10

Excellent

22 Jun 2026

Ryan

No mini fridge, reasonable price , cleaning is mediocre , comfortable beds , ac was ok, pool was under maintenance, don’t remember paying for parking. Resort fees are more than the nightly rate , but all in all good for the price

Family_with_children

8/10

Excellent

22 Jun 2026

Darwin

Clean room. Dated but clean.

Family

10/10

Exceptional

22 Jun 2026

Julio

We really enjoyed our stay

Family

10/10

Exceptional

22 Jun 2026

Jose

The cabanas were at a great price.
The food at the food court was too expensive.

Family_with_children

8/10

Excellent

22 Jun 2026

Lavenda

Great place to stay.

Family

2/10

Poor

22 Jun 2026

Nicole

The room was clean. But it took us over an hour too get checked in. They had 12 kiosk to check in on only five work. Than after we checked in we had to we another 45 mins for some kind of error! Than we go to our room and it was two queens! We wants a king since it was my husband and I. They said “they upgraded us”. The room was not very nice. So we went back down. We waited another hour to talk to someone and they fixed the room. Every night we came back to the hotel the elevators to our rooms were broken. Due to us being in the triangle part only certain ones got us to our floor. So than we had to walk across the hotel/casino to new elevators than walk around the floor to get out our room. We were there 3 nights and it happened every night!!!

Partner

10/10

Exceptional

22 Jun 2026

Eric

Room was not ready but they changed me the next morning . Staff was helpful and I appreciated that!

6/10

Pleasant

22 Jun 2026

Wendy

Rooms need to be updated, especially the furniture and bathrooms. It was very quiet where our room was.

Friends

10/10

Exceptional

22 Jun 2026

Latisa

You need to have either a microwave are a refrigerator in the rooms other than that everything was good

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Ayadeli l.

Nos encantó la habitacion

Family_with_children

4/10

Poor

22 Jun 2026

Jerry

Want stay here anymore as I have many times in the past. Not the same

Family

8/10

Excellent

22 Jun 2026

Peter

Luxor staff member Lucia rescued me from the Registration queue on Saturday evening after a long day. I am grateful and appreciative of her assistance

Partner

6/10

Pleasant

22 Jun 2026

Gabino

Que tengan mini refrigerador y tv en el cuarto

Family

10/10

Exceptional

22 Jun 2026

Frances

Great hotel with a great price. Good casino and ver good restaurants.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Mireya

The hotel is under construction so only one pool was available. The room was good and clean. It’s always a great stay.

Family_with_children

2/10

Poor

22 Jun 2026

ruby

The tv did not work the until 2a the next day after we waited for service for nearly 3 hours

We had to call back twice. The wait time on the phone is ridiculous and the line to check into the hotel is horrible.

Partner

10/10

Exceptional

22 Jun 2026

Damian

I liked how clean and well-maintained the property was. The location was convenient, and the layout felt spacious and welcoming. What stood out most was the quiet atmosphere and the overall appearance of the community. I didn’t like that some areas could use minor updates, and parking seemed a little limited.

Family_with_children

8/10

Excellent

22 Jun 2026

Lonnie

This place is gr

4/10

Poor

22 Jun 2026

Robert

Luxor change the check in process to self-check in with minimal staff recently. I was unable to use it because I didn't have a phone that would show the QR code. Went to one employee who was monitoring who could stand in line to speak with hotel staff to check in. He told me to go to the check-in kiosks, and someone will help you, I waited 3-5 mins and no one there. I went back to tell the employee that no one there, (frustration level getting higher, almost 6pm and I'm tired.) the employee told me to speak with employee with blue uniform. Finally I get my key. Get to my room and notice that it was warm in the room, check the setting and it's 65, but the room was 79. At this time I was ready to just find a place to order food and head to bed. So no i didn't alert staff.

Self

2/10

Poor

22 Jun 2026

Robert

Both rooms were so hot

Family

10/10

Exceptional

22 Jun 2026

Marylup Calderon

I don’t understand why both pools were no opened but everything else was great