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Smartments Connect Frankfurt City Ost

Frankfurt · Germany

Borsigallee 9View location

8.0/10Excellent89 Reviews
Cleanliness8.2/108.2
Service7.6/107.6
Comfort8.2/108.2
Condition8.0/108.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Smartments Connect Frankfurt City Ost

Located in Frankfurt's vibrant Ostend district, the SMARTments connect Frankfurt City Ost hotel, built in 2024, offers convenient access to key attractions. Enjoy complimentary Wi-Fi and cable programming on your Smart TV.

Each of the 128 guestrooms features a private bathroom with a shower and hairdryer, plus a washer/dryer and iron/ironing board for added convenience. Housekeeping is provided weekly. Self-parking is available for a fee. The hotel provides express check-in/check-out and multilingual staff.

Nearby attractions include Batschkapp, Hessen Center, and Frankfurt Eissporthalle, all within a short distance. Frankfurt Airport (FRA) is a convenient 13. 5 miles away.

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With a stay at smartments Frankfurt City-Ost in Frankfurt (Frankfurt am Main Ost), you'll be within a 15-minute drive of MyZeil and Römerberg. This hotel is 4 mi (6.4 km) from Frankfurt Christmas Market and 5.6 mi (9 km) from Frankfurt Trade Fair.

Stay in one of 128 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, and housekeeping is provided weekly.

Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Guests are recommended to download the property's Hotelbird mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: EUR 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Batschkapp 0.3 km / 0.2 mi
Hessen Center 1.2 km / 0.7 mi
Frankfurt Eissporthalle 2.2 km / 1.4 mi
Ostpark 2.3 km / 1.4 mi
Berger Strasse 2.8 km / 1.8 mi
Messe Offenbach 4 km / 2.5 mi
European Central Bank 4.1 km / 2.6 mi
Frankfurt Zoo 4.2 km / 2.6 mi
Buesing Palais 4.5 km / 2.8 mi
Isenburg Palace 4.6 km / 2.9 mi
Hafenpark 4.6 km / 2.9 mi
Main Cemetery Frankfurt 4.8 km / 3 mi
German Leather Museum 4.9 km / 3.1 mi
Museumsufer 5.5 km / 3.4 mi
Frankfurter Römer 5.9 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 128
  • hotel
  • Car parkExtra charge
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Lift access
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smartments Connect Frankfurt City Ost

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smartments Connect Frankfurt City Ost

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smartments Connect Frankfurt City Ost

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smartments Connect Frankfurt City Ost

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smartments Connect Frankfurt City Ost

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smartments Connect Frankfurt City Ost

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smartments Connect Frankfurt City Ost

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Smartments Connect Frankfurt City Ost

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Smartments Connect Frankfurt City Ost

8.0
Excellent
89 Reviews
Cleanliness
8.2 /10
Service
7.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Amenities
7.6 /10
46 reviews shown
8/10
Excellent
27 Apr 2026
Jimmy
No staff on the weekends.
parking id limited to a side street.
Right next to a loud busy street.
Self
2/10
Poor
06 Apr 2026
Sreeram
Not recommended for families. People are even smokes inside the lift.
Partner
8/10
Excellent
20 Mar 2026
Philip
There was no silverware. My use was really limited to using their microwave for heating water for instant coffee.
Self
8/10
Excellent
17 Nov 2025
Nakia
Courteous staff.
Business Self
10/10
Exceptional
10 Nov 2025
B
Very clean and modern
Business
8/10
Excellent
25 Oct 2025
dickie
Very noisy, desk not manned as often as advertised, kitchen poorly equipped
Business Self
10/10
Exceptional
16 Sep 2025
Peter
A little bit noisy as trains road are very close to hotel. And I was there in August at that time it was hot weather and in hotel there are no any air conditioners in rooms. It would be great to provide as minimum fans.
Leisure Self
10/10
Exceptional
06 Jun 2025
Yulia
Great option for a short and comfortable stay.
Leisure
10/10
Exceptional
07 May 2025
Roeen
Everything is perfect except if you have room facing train station it would be loud.
Partner
10/10
Exceptional
18 Apr 2025
Richard
The property was clean and the unit simplistic but had everything we needed. For the money it was a good value. The staff while not always on site were very helpful.

Business_and_leisure Partner
10/10
Exceptional
18 Aug 2024
Andrew
Interesting concept for a hotel where you check yourself in and out.
Leisure Self
10/10
Exceptional
05 Aug 2024
Gregory
All good
8/10
Excellent
05 Aug 2024
Gregory
Apart from lift issues it was a good
8/10
Excellent
22 Jun 2024
June

Good Stay

Check in was easy as receptionist was so helpful and took time to help us with getting around the city. Rooms are fine everthing there that we needed for our stay. Getting into the city was easy so great area to stay. Only problem was the lifts were broken on our second day so had to use the stairs from the top floor to take our cases down.
Partner
2/10
Poor
11 Jul 2026
Martina
Absoluter Horror. Bin rückwärts raus und habe ein anderes Hotel gebucht.
Alles komplett verdreckt, keine Beschilderung wo die Zimmer sind. Fahrstuhl kaputt, aber kein Wegweiser zum Trepprnhaus.
Volle Mülltüten auf den Gängen.
Self
4/10
Poor
06 Jul 2026
Steffen
Es gibt kein Personal. Es geht nur noch ums Geld verdienen. Kein Service, keine Qualität. Das Zimmer nicht sauber. Keine Klimaanlage. Bei offenen Fenstern Verkehrslärm und Abgase die ganze Nacht. Eine Küche, aber kaum Geschirr. Eine Lampe mitten im Zimmer hängt im Weg und eine automatische Klospülung die mehr Wasser verbraucht wie nötig, weil sie ständig angeht, wenn man davor steht. Was soll DAS??? Nur ein Fahrstuhl im ganzen Haus, der dann auch noch teilweise defekt ist. Wer bewertet so ein Hotel mit sehr gut oder werden auch hier kritische Stimmen gelöscht???
Partner
4/10
Poor
03 Jul 2026
Kerim
Weiß garnicht wo ich anfangen soll
Ich war 1 monat da und in der zeit hat man es nicht hinbekommen den Kühlschrank in meinem zimmer zu reparieren.
Dann die Gemeinschaftsküche war echt nie sauber und es hat an jeglichem Besteck gefehlt.
Die Handtücher waren ebenfalls nicht sauber und oft befleckt.
Wenn man auf der straßen Seite schläft fahren alle 10min s bahnen vorbei und es ist echt laut. Darüberhinaus hat auch der Ventilator nicht funktioniert im Zimmer selbst der wurde nicht ausgetauscht und bei 40 grad hätte man vielleicht einen gebrauchen können
Self
2/10
Poor
24 May 2026
Samir
For a newly built hotel/apartments you would think everything is still new and clean, but it was very dirty.

The pillows were yellow under the covers.
There were stains and spilled food on the walls in the room, it could easly be cleaned but wasn’t.

The toilet was somehow clean, but it always had a bad smell, as if the pipes were clogged.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Jeppe
Very good at this price range.
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Jong Hwang
A
10/10
Exceptional
31 Mar 2026
Sascha
Sehr gutes Hotel
10/10
Exceptional
18 Mar 2026
Ramona
Todo bien
10/10
Exceptional
11 Mar 2026
Martin
Alles gut; wäre aber schön wenn Kaffee erhältlich
Business
10/10
Exceptional
30 Jan 2026
Sebastian
Das Zimmer war sauber und perfekt für einen kurzen Aufenthalt!
2/10
Poor
14 Jan 2026
Katrin
Loud, sterile, no food
Business
10/10
Exceptional
09 Jan 2026
Bernd
Ein Makellose Zimmer
Partner
6/10
Pleasant
01 Jan 2026
Corinna Mareen
Für den Preis ganz ok. Sehr einfach, aber sauber. Das Zimmer hatte einen schlechten Geruch. Schade, dass es keine Möglichkeit gibt, morgens einen Kaffee oder Tee zu bekommen, wenn WE oder Feiertag ist.
Partner
6/10
Pleasant
01 Jan 2026
Ellen
Es war kein Personal vor Ort!
Check in kompliziert
Küche schmutzig, keine Gläser im Zimmer


Friends_and_family Friends
4/10
Poor
21 Nov 2025
Moritz
Der digitale Check-in und Check-out funktioniert zuverlässig und entspricht dem heutigen Standard. Positiv hervorzuheben ist der kostenlose Kaffee im Eingangsbereich. In den kleineren Zimmerkategorien gibt es jedoch keine eigene Küche; stattdessen steht eine Gemeinschaftsküche zur Verfügung, in der grundlegende Utensilien wie ein Wasserkocher fehlten. Brandschutztechnisch ist das Gebäude vorbildlich ausgestattet, was sich allerdings in zahlreichen schweren Brandschutztüren bemerkbar macht, die beim Zufallen laut hörbar sind. Das Zimmer selbst war leider nicht sauber: Flecken, Streifen an der Wand und fremde Haare im Badezimmer hinterließen keinen guten Eindruck. Auch die Einrichtung wirkte wenig ansprechend. Trotz dieser Punkte ist das Preis-Leistungs-Verhältnis insgesamt als gut zu bewerten.
Business
2/10
Poor
03 Nov 2025
Davor
Das Zimmer stank nach kaltem Zigarettenrauch
10/10
Exceptional
11 Oct 2025
Acacio
SMARTments is an excellent choice.

I recommend to everyone.
Business
4/10
Poor
02 Oct 2025
Daniela
Sehr laut, technische Probleme. Habe extra eine höhere Zimmerkategorie gewählt, nicht das Geld wert
Business
10/10
Exceptional
13 Sep 2025
Bernd

Der Besuch

Es war mega schön und alle waren sehr freundlich und zuvorkommend.

Wir sind jetzt das 2 hier im Haus und werden aber sowas von wiederkommen da es uns unendlich toll gefällt...
Partner
8/10
Excellent
13 Aug 2025
Verified traveler

Kann man machen, besonders an kalten Tagen

Ist natürlich ungewohnt so ohne Personal einzuchecken. Zwar hätte die Rezeption zu der Zeit besetzt sein sollen, aber krankheitsbedingt war es eben nicht der Fall. Ansonsten kann man das Hotel empfehlen. Ungünstig ist es allerdings, wenn man ein Zimmer zur Straße hat - dann ist der Straßenlärm bei geöffnetem Fenster so laut, dass man doch lieber die Hitze in Kauf nimmt, die sich tagsüber aufgestaut hat und gegen die auch der Ventilator nicht hilft.
Friends_and_family Friends
8/10
Excellent
23 Jul 2025
BENOIT
Pas d'air conditionné, compliqué en été.
Business
8/10
Excellent
10 Jun 2025
ATSUKO
全体的には綺麗で問題ありませんでした。コーヒーと水がいつでも飲めるのは助かりましたがカップが無くて困りました。翌日お土産用にマグカップを買って使いました。バスルームが少し変な匂いがしました。周りにお店が全くないのは少し残念でしたがこれはホテルのせいではないので。バチカップライブハウスに徒歩3分なのは助かりました。チェックインが、デジタルに弱い私には少し難しかったです。
Self
8/10
Excellent
08 May 2025
Kjeld Neve

Bøvlet indtjekning

Man skal downloade en App for at kunne tjekke ind🙄🙄
Business
10/10
Exceptional
27 Mar 2025
Juergen

Schöner Aufenthalt

Schönes Zimmer. Plus Gästeküche :-)
Partner
10/10
Exceptional
27 Feb 2025
Karin
Sehr nettes Personal, saubere Unterkunft, die sehr günstig liegt.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Bernd

Neujahr

Es war ein wunderschöner Aufenthalt, das einzige was nicht so schön war, war das einchecken.... Hier sollte man mehr auf die Sprache des Gastes eingehen. Ansonsten Alles einfach Mega schön
Partner
10/10
Exceptional
18 Dec 2024
André
Sehr gut für einen Besuch in der Frankfurter Batschkapp geeignet. Gern wieder.
Leisure Partner
10/10
Exceptional
11 Dec 2024
Özkan
Very good system. Very friendly personal. Everything was ok
Business Partner
10/10
Exceptional
29 Oct 2024
Felix
Sehr gut
8/10
Excellent
06 Oct 2024
Sven
Liegt halt in einem Industriegebiet an einer lauten Straße die man aber bei geschlossenem Fenster nicht hört sonst alles in Ordnung
Leisure Partner
6/10
Pleasant
19 Aug 2024
Verified traveler
POSITIV
- Check In völlig problemlos!
- kostenloser Kaffee in der Lobby.
- nähe zur Batschkapp unschlagbar

NEGATIV
- Dreckige Gemeinschaftsküche sorgt für üblen Geruch auf dem gesamten Stockwerk.
- Bei warmen Wetter absolut nicht zu empfehlen. Das Haus verfügt über keine Klima. Lediglich ein Tischventilator stand zur Verfügung. Lüften nur bedingt möglich, da direkt an der stark befahrenen Hauptstraße.
- Parkplatz muss zusätzlich gebucht werden.

NEUTRAL
- Zimmer sonst sauber und Zweckmässig.
Partner
8/10
Excellent
29 May 2024
Thorsten
Problemloser Check In (auch in der Nacht). Es handelt sich um ein modernes Haus in sehr gutem Zustand. Die Matratzen waren etwas hart; das ist aber sicherlich Geschmacksache.

Es gibt auf jeder Etage eine Community Kitchen zur kostenlosen Nutzung. Sehr praktisch. Kaffee gibt es 24/7 an der Rezeption (Vollautomat).

Der einzige Kritikpunkt ist die fehlende Klimaanlage; im Zimmer steht leider nur ein Lüfter zur Verfügung.

Wir werden dieses Hotel sicherlich wieder buchen.
Business_and_leisure Partner

Location & surroundings

Smartments Connect Frankfurt City Ost
Borsigallee 9, Frankfurt City, Germany

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Smartments Connect Frankfurt City Ost

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