Name: Novum Hotel Offenbacher Hof
Address: Ludwigstrasse, 33-37, Offenbach Am Main, 63067, DE

4/10

Poor

16 Mar 2026

Philomena

We were rebooked into a room that was undergoing maintenance, and the door made a screeching noise when opening or closing. I made a reservation for two, buh towels, cups, and everything were for one because that was the wrong room. The view wasn't what I paid for. It took longer to get extra toiletries. We could smell cigarettes smooke in our room and it wasn't fun

Partner

8/10

Excellent

24 Oct 2025

Maria

Very friendly stuff at reception desk, open till late; the room was spacious and bathroom renovated.
The area outside was quite loud at night (which is not the hotels fault).

Leisure Self

8/10

Excellent

17 Oct 2025

SUNIL PAUL

Parking is very safe. Breakfast is good. Property is old but well maintained.

Leisure Partner

2/10

Poor

19 Aug 2025

Parijat

During my stay at the hotel, my information somehow got leaked to scammers with exact date of when I was staying and my phone number. The scammer then messaged me on Watsapp to \"confirm\" my credit card. If I had not been careful, I could have easily lost a lot of money.

This happened either due to expedia's lack of security or due to hotel's negligence.

8/10

Excellent

22 Mar 2025

Mohammed gulam

Good location,

Good clean hotel. Good location many amenities close by

Self

10/10

Exceptional

09 Feb 2025

Barry

It’s a simple unpretentious hotel that’s nice and quiet. Vishan at the counter was great to deal.
Breakfast was a hearty German meal that kept me going got the day.

I’ll be back!

Business Self

10/10

Exceptional

22 Jan 2025

James

Great City Hotel

Great hotel located in Frankfurt city center. The room was large and comfortable, parking in the back, and very friendly staff. We woukd stay here again if we visit Frankfurt again.

Partner

8/10

Excellent

06 Jan 2025

Khulood

Sehr gut

10/10

Exceptional

27 Dec 2024

Kwame

Nice place to stay close to Frankfurt on train

Staff was very friendly & great price on room.

Self

6/10

Pleasant

16 Dec 2024

AMANULLAH K

It was just a property like any other property anywhere else.

Leisure Self

8/10

Excellent

29 Sep 2024

Nadir

Overall good and value for money

Business Friends

4/10

Poor

29 Sep 2024

Elizabeth

The property did not match photos on the website and also front desk clerk was rude and let us standing there waiting for him like 30 minutes to check in
Do not stay here

Leisure Family

10/10

Exceptional

28 Jun 2024

Adam

Very clean and comfortable stay, the staff was super friendly and helpful as well. 100% recommend staying in this hotel.

Friends_and_family Family

10/10

Exceptional

27 Jun 2024

Vijulie

Great value for money

Overpassed our expectations, large room, very clean bahtroom, air conditioning working great during the summer heat. Very friendly staff. Great choice

Cons: not the most confortable beds and a bit more attention to the cleaniness on the balcony

Partner

10/10

Exceptional

25 Jun 2024

Daniel

Thought it was a conveniently located hotel, 5 mins walk from the station and only 10 minutes into the centre of Frankfurt. Staff were courteous, room was clean.

Leisure Friends

6/10

Pleasant

12 Jun 2023

cesar

No Air conditioning in the room, so hot room

8/10

Excellent

24 Sep 2021

UWE

Adequate place to stay in Offenbach

Absolutely adequate place to stay in the middle of Offenbach; close to the hospital public transport (easy walking distance) Central Frankfurt and Airport; clean, friendly staff; the hotel has no gym and no coffee making facilities in the rooms.

Business

10/10

Exceptional

10 Jan 2020

Verified traveler

Very good

Good quality hotel. Spacious rooms. Clean and comfortable. Good wifi.

Business

10/10

Exceptional

27 Dec 2019

Jadranka

Good place to stay

Quiet hotel with very good location near center. The staff was very friendly and helpful. Spacious room , but tiny bathroom. Breakfast was very good.

Friends_and_family Family

10/10

Exceptional

22 Dec 2019

Mark

2nd Visit to the hotel.

Would recommend.

Self

8/10

Excellent

19 Oct 2019

Verified traveler

Small Clean hotel in quiet street with friendly staff. Rooms were fine and is located less than10 mins walk to shops, cafes, and S-Bahn station. Fantastic quality Indian restaurant close by. Only negative was that the area is on the flight path and whilst not too noisy the planes do start at 4:45am so no good if you’re a light sleeper and like the window open at night.

Business Friends

6/10

Pleasant

14 Sep 2019

K.

First we received a smoking room, but this was resolved quickly. Parking in the back yard is not very convenient. Areaway is very narrow and can damage a car easily.

Leisure Partner

8/10

Excellent

19 Aug 2019

Shabir

Car park

Hotel was good value, but the car park very pricey. Also car park entrance very narrow for larger vehicles, entrance road dips down so the bottom of the vehicle gets damaged going in/out of car park. Whose going to pay for the damage?

Partner

10/10

Exceptional

19 May 2019

MAAYAN

good service with smile

8/10

Excellent

13 Apr 2019

Cornelia

Good place to stay

5 min walk to the S-Bahn (Leder Museum stop).
10-15 min walk to Offenbach center (Marktplatz).
Clean and comfortable room. Bathroom rather small.
Quiet area.
2 elevators in the building.

Partner

4/10

Poor

07 Apr 2019

Verified traveler

I was disappointed to see the room size. It’s exact picture should have be displayed on website before anyone can book it.

Business Self

8/10

Excellent

22 Feb 2019

Verified traveler

Good overall, (free) amenities could be better

Overall good. Helpful friendly service. Clean, quiet.
Heated floor in washroom is great.

Internet is included, but should be faster. Would be nice to have stuff like a complimentary bottle of water, etc. Would be nice to have a pass for unlimited public transit during stay Apparently they have a sauna and even charge for that.
Other hotels I see things like this included free.

10/10

Exceptional

31 Oct 2018

Timothy

Great Place To Stay

Everyone was very helpful.

Partner

6/10

Pleasant

14 Oct 2018

Paul

Sweaty and loud.

No air conditioning. Very loud street next to hotel.

8/10

Excellent

30 Aug 2018

Babak

location is good and you can access to restaurants, shops by 5-10 minutes walking. room space is good. totally if we compare the price and service, it's very good. Breakfast can be better with compare by price.

8/10

Excellent

27 Aug 2018

Barbara

Pretty good

Enjoyed it very much. Staff were fantastic. The only thing was, there was no aircon or a cooling fan and it was very warm.

Partner

8/10

Excellent

22 Aug 2018

terry

Little bit out of the way but overall good enough worth the money . Good breakfast and helpful staff

10/10

Exceptional

13 Aug 2018

Ilyas

Staff was very helpful building was very clean top on that very convenient at walking distance from main train station

4/10

Poor

10 Aug 2018

GB

No air condition and even no ventilators. who gave them 4 stars?

10/10

Exceptional

09 Aug 2018

Ivan

Solid and good hotel.

Good solid hotel. Good service. Not much to say.

2/10

Poor

08 Aug 2018

Rustana

Heat Alert without AC

There is no Air condition in the hotel! No I ran or ironing board! Throughout my stay the temperatures were at 27!

Family

8/10

Excellent

06 Aug 2018

Verified traveler

Central location near railway station. Good hotel except no air conditioning.

10/10

Exceptional

30 Jul 2018

Verified traveler

It was lovely, the staff was very nice and it was close to the train station.

Family

8/10

Excellent

28 Mar 2018

Aiman

Good

Mostly good. Internet could be faster. Otherwise no real complaints.

4/10

Poor

24 Mar 2018

Verified traveler

Very expensive

It was super cold, and I paid 450 for a 1 bedroom hotel which was totally not worth it!!!

8/10

Excellent

26 Dec 2017

Verified traveler

Nice room for stop over

Very good. Clean.

Partner

8/10

Excellent

29 Sep 2017

Verified traveler

Mostly good and as expected

Service was great. Overall very good and as expected.
Location isn't so nice. Room wasn't very big, but that's what I chose, so it was expected.
Oh breakfast wasn't great, so that's one thing that was dissappointing.

10/10

Exceptional

09 Aug 2017

Beanfrog

Great hotel with good links to Frankfurt-zentrum

Parking was available in the hotel courtyard - huge plus - and available on arrival (before check in!). Large, comfortable room. Good size bathroom. 5 minute walk to S-bahn makes it only 20 minutes to Frankfurt city centre.

6/10

Pleasant

17 Jul 2017

Verified traveler

The hotel wasn't awful but I would not return. The neighborhood is extremely noisy and because they don't have air conditioning you cannot close the windows to muffle the sound. The restaurant/bar is rarely open and has irregular hours. Whenever we asked when it would be open no one knew. The closest place to get a snack is a few blocks away. The walls are also very thin and you can easily hear other guests in the hotel while you are trying to relax in your room.

8/10

Excellent

23 Jun 2017

Verified traveler

Very small but clean single room; quiet area however the bar on the ground floor could be noisy when people are outside

8/10

Excellent

09 Jun 2017

Kathleen

Nice Hotel

I was in town for a music festival. The hotel was very beautiful, and comfortable. I came back late every night. The night reception was very kind.

8/10

Excellent

07 Jun 2017

Terry

The hotel itself is located close to Offenbach train station outside of main Frankfurt - trains run regularly so it was easy to get into Frankfurt and we walked with our suitcase from the train station to the hotel so no taxi fair. The reception staff were fine and pleasant but not overly helpful or welcoming. The room itself was really large which was nice but there was no air con and on the first day there was no electric fan that they could lend us but on the second day when we asked again they found one. The room felt clean and tidy and there were two big windows letting in lots of light. A little noisy with the planes going over head but this didn't bother us.

Family

10/10

Exceptional

15 May 2017

Ashley

Would recommend on a budget

Hotel was nice, but the room was hot and loud even with the windows shut. The location is not far from ledermuseum station, unfortunately that station is right outside the zone of the Frankfurt tourist card. Was also close to supermarket rewe. Pillows sucked. Wifi was a little inconsistent but generally fine.

Partner

8/10

Excellent

17 Feb 2017

Frank

Easy access to Frankfurt City

Good location for a business trip. I stayed 3 nights. Staff very friendly, room was very well kept, lots of natural light.

6/10

Pleasant

15 Feb 2017

Matthew

No corkscrew and water kettle.

I bought a bottle of wine from the nearby supermarket. After I brought it back to hotel, I asked the front office staff for a corkscrew to open the bottle. The hotel is rated 4 stars. I couldn't believe the whole hotel did NOT have a corkscrew. I had to run out to the pub at the corner of street to borrow a corkscrew.

Also, I wanted to have a cup of warm water, the hotel did NOT have a water kettel in my room. It was so disappointing.

10/10

Exceptional

02 Dec 2016

Christian

NICE STAY!

It was totally a nice stay.

8/10

Excellent

16 Oct 2016

Matthew

Good hotel, well worth paying for the breakfast which is excellent. Very friendly front desk staff. Room had an exercycle in it which was an unexpected bonus.

6/10

Pleasant

04 Jun 2016

Verified traveler

No air conditioning

10/10

Exceptional

27 May 2016

Gustavo

cute hotel

this hotel is a very small and cozy hotel service really good and breakfast was delicious

8/10

Excellent

16 Jan 2016

Verified traveler

Great Stay! Peaceful Place! Lovely Breakfast!

We faced an issue with the Wi-Fi on one night. The reception guys fixed it the next day. Apart from that, our stay was great.

8/10

Excellent

08 Nov 2015

king sing

4star plus hotel with great price!

Great deal. Nice hotel. Great breakfast. Only problem is hard to find parking space.

10/10

Exceptional

16 Oct 2014

Verified traveler

Comfortable, clean, friendly staff

Room was clean and bright, in a nicely renovated 19th c. building. Staff was very friendly. Good continental breakfast. Hotel parking (surcharge) is reachable through a very narrow archway, but the number of places is limited. Other parking nearby can be difficult to find.

2/10

Poor

04 Sep 2014

Verified traveler

Horrible stay

There was no air conditioning in the room so I have to sleep with the windows open. Throughout the night there were people yelling on the street outside and it was on a weekday night. Sometimes there were people yelling from inside the hotel too. At around 6am the airplanes noises start. At around 7am the street noises start - it was either garbage collection or construction. Closing the windows might have helped with the noise, but it gets stuffy real quick without Ac. Basically I wasn't able to fall asleep all night.

10/10

Exceptional

20 May 2014

Verified traveler

Great alternative when you have to stay overnight

Small and clean hotel. I was lucky and got an upgrade to a suit. Free Internet access also a bonus !

8/10

Excellent

17 Dec 2013

AY

Excellent but bad internet

Everything was as expected (very good), with the exception of the internet. They offer free internet which is great. I stayed at the same hotel in May 2013, and the internet was excellent then. Great speeds etc. But this time the internet was quite brutal, almost unusable. And when I asked the front desk about it, they had said there were several complaints, and there was nothing they can do. Well, the thing they should do ASAP is get the Hotspot vendor out there to fix it. And if they can't, switch providers. Otherwise hotel was good :).

6/10

Pleasant

23 May 2013

A

Good overall, but VERY small room

Breakfast was ok (not included, but not expensive). Free WIFI was great. Room was clean. The bad thing was my room. It was tiny. Its about 1/3rd the size of other rooms that cost the same. If you are gonna have rooms that small, they should come at a special lower price. I tried to complain upon checkout, and they gave me nothing.

8/10

Excellent

15 Jul 2012

KC

charming hotel convinient to Frankfurt and airport

We really enjoyed our stay here. The wifi is free and is available in the room. The bath was private and we stayed in a \"suite\" that gave us two rooms with a wonderful balcony. It was safe enough to sleep with the doors wide open! There was no a/c here and parking was difficult but doable. The breakfast was expensive so we went to a small bakery down the street. Staff were great! Loved the bellhop who noticed that we were blocked in by a broken down car the night before we were to leave early for the airport thereby saving us an early morning headache! Hotel has charactor and charm & though it is not 100% as modern as some it might be one of our favorites! We walked to the nearby subway and shops and found everything very convinient...

10/10

Exceptional

25 Jun 2026

Fabio

The hotel was better than expected for the average rate I found in the site.
The neighborhood is good, silent, and the place is not very distant from the city center (15min in S lines). There are supermarkets and restaurants with reasonable prices.
I stayed in a single room, but with a large desk and reasonable space for the luggage. The maintainance of the room and of the bathroom seems good. It also has a kettle and tea bags (which were not in the description of the room).
The breakfast was also very good, with a variety of cold and hot options.
There was also a fan in the room, which was essential for a hot summer day.
If I go to Frankfurt again, this hotel will certainly be one of my first options.

Self

10/10

Exceptional

15 Jun 2026

Joseph

Great

2/10

Poor

23 Apr 2026

Plato

There’s a staircase from ground floor to the lobby, which is inconvenient if you have to big luggage..

Self

6/10

Pleasant

23 Feb 2026

Takanori

客室はデスクの上にホコリが溜まっている部分がありました。
またサウナがある記載がありましたが、使用できる様子がなかったところが残念でした。
シャワーの水温や水圧は問題なく、朝食は食材も豊富で美味しかったです。

Business

2/10

Poor

13 Feb 2026

Patrick

This is a hotel with very low standard, all over. The rate does not in anyway match the experience

Business

10/10

Exceptional

21 Aug 2025

KEN

清潔で近代的な内装の、きれいな部屋でした。

Business Self

8/10

Excellent

06 Aug 2025

Simon

Fint hotel i stille område

Meget venligt personale, som bla sørgede for en fin morgenbuffet. God tagterrasse, som dog var noget slidt. Perfekt for en flyspotter, da det lige lige under indflyvning til \"Central“

Friends_and_family Family

8/10

Excellent

21 Jul 2025

ZEYNEL

Vasat bir otel ama kötü bir şeyle de karşılaşmadık

Oda ve banyo çok genişti. Çalışanlar iyiydi. Kahvaltı idare eder. Otoparka giriş çıkış tüneli çok dardı. Temizlik orta.
Hotels.com 'da otoparkın günlüğü 8.5 euro yazıyorken gecelığine 10 euro aldılar. Bu hoşumuza gitmedi.

Friends_and_family Family

10/10

Exceptional

22 May 2025

JAVIER

Excelente

Este es un hotel un poco antiguo, pero las habitaciones que nos dieron estaban muy bien, buen desayuno, acceso al metro a un par de cuadras, el servicio fue muy atento en todo momento, como nota destacada…dejamos nuestros pasaportes en la caja fuerte y ya en otra ciudad los amigos de Offenbacher, nos han ayudado enviando los documentos vía DHL y hemos quedado muy agradecidos, claro que volveremos a reservar este hotel la próxima vez que estemos en Frankfurt para una feria o de paseo.

Business

8/10

Excellent

28 Apr 2025

Klaus

Alles in guter Ordnung.

Business Self

8/10

Excellent

06 Apr 2025

Michael

Erstmal Eingang Bereich viele Stufen und Aufzug am Rezeption sehr klein , Auto parken da muss man durch engen Tor durchfahren , Duschen war Vorhang veraltet und Boden war unter Wasser , Rezeption sehr freundlich , Frühstück war gut

Business Partner

2/10

Poor

22 Jan 2025

Nicole

Diese Unterkunft ist null empfehlenswert.
Check in freundlich, bei Nachfrage wurde mir erklärt Sauna kostet 15 Euro Aufpreis was bei der Buchung nicht ersichtlich war.
Dann ab uns Zimmer.
Totalausfall---Die Gardine teils heruntergerissen,mit Brandloch dekoriert.
In der Minibar klebten noch Reste meines Vorgängers.
Lampe mit toter Spinne dekoriert.
Am Bett undefinierbare weiße Streifen.
Badezimmer ungereinigt, im Siphon Haare und Schmutz, Waschbecken dreckig und zur Krönung Fäkalien an der WC Wand.
An der Decke wurde der Rauchmelder entfernt es war nur die Aufhängung vorhanden.

Ich habe dankend auf ein Ersatzimmer verzichtet und habe ausgecheckt.

Business Self

6/10

Pleasant

19 Nov 2024

Birgit

Im ersten Moment besser als gedacht!

Pluspunkt Zimmer wurde direkt getauscht weil ich Duschvorhänge hasse, war auch vorher nicht ersichtlich.
Größeres Zimmer, neues Bad mit halber Duschwand, anschließend steht leider das halbe Badezimmer unter Wasser.
Kein Teppich mehr, wahrscheinlich neuer Vinylboden, aber leider ist jegliches verrücken der Sessel und Stühle zu hören.
Auch aus dem angrenzenden Zimmer konnte man sehr viel hören...
Gardinen so lala, aber es gibt Aussenjalousien.
Fernseher, Kühlschrank und Wasserkocher vorhanden.
Das schnelle WLAN ist leider absolut nicht vorhanden!

Friends_and_family Friends

2/10

Poor

16 Oct 2024

MAXIME

Hôtel 4 étoiles qui vaut même pas 2 étoiles

Accueil honteux!!
A l'arrivée, il nous a fallu plus d'une heure pour avoir nos chambres car elles ne correspondaient pas a ce que j'avais réservé.
Au final, la jeune femme nous a installé dans les 3 plus grandes chambres du 5eme etage. Nous avons vraiment apprécié le geste et son devouement.

Mais le lendemain matin, le mec de l'accueil nous a demandé de payer la différence ou de quitter l'hôtel !!!!! Un homme exécrable, qui se permet de parler a un client comme il parlerait a n'importe qui. Vraiment honteux. Et tout ça parce qu'il ne s'est pas renseigné sur ce qu'avait fait sa collègue la veille.
Pour nous embêter, il nous a même demandé de regler les petits déjeuners sur le champs, avant meme de les prendre, alors qu on avait convenu la veille qu'on reglerait tout a la fin.

Sinon les chambres sont bien, mais en Allemagne, on dort chacun de son côté, meme en couple...
La douche, tiedasse... Dans la 501, le lavabo delivrait juste un petit filet d'eau.
A la TV, 80% des chaines ne fonctionnent pas, et aucune quand il pleut.
Les frigos ne fonctionnaient pas.

Et le pire, dans le plateau de courtoisie, il y avait des petits pots de lait etaient périmés depuis 9 mois!!!

Sinon, il est a 10min a pieds du S-bahn et il y a pas mal de commerces dans les environs, point positif

Friends_and_family Family

6/10

Pleasant

17 Sep 2024

Fabian

Das Hotel war eine Notlösung, hat meine Erwartungen für Offenbach aber tatsächlich übertroffen, nichtsdestotrotz haben die Hotelfotos wenig mit der Realität zu tun. Die Zimmer waren sauber und praktisch eingerichtet und für den geforderten Preis vollkommen in Ordnung. Von der S-Bahn-Station \"Ledermuseum\" muß man etwa 10 Minuten zum Hotel laufen, was kurz vor Mitternacht eine echte Herausforderung an mein Sichtheitsgefühl war.

Business

8/10

Excellent

07 Sep 2024

INABA

冷蔵庫までついていてとても良かった！

Leisure Self

10/10

Exceptional

10 Aug 2024

giuliano

Sehr sauber mein Zimmer, schöne Zimmer und große Doppelzimmer Mitarbeiter sind auch sehr nett, Mitarbeiterin frau dos und frau lamma ein Lob
Für die Gastfreundschaft
Ich war sehr überrascht, dass du ein Konferenzzimmer gab . immer wieder gerne

Business

10/10

Exceptional

08 Aug 2024

giuliano

Mitarbeiter waren alle gut und besonders eine Mitarbeiterin Kaffee gegeben zum warten sehr gut. Es war wirklich sauber und absolut tolles Zimmer und tolles Bad.
Und die Rezeptionistin mit dem Namen Dos
Einen tollen Lob

Friends

10/10

Exceptional

07 Aug 2024

Bernhard

Einfach, aber ordentlich, funktional und sauber. Etwas lieblose Einrichtung.

Business

2/10

Poor

04 Aug 2024

Jorge Mario

No me parece hotel de 4 estrellas

Friends_and_family Family

6/10

Pleasant

09 Jul 2024

IN

오펜바허 호프 호텔 후기

위치 - 역에서 도보로 7분 정도라 충분한 거리였습니다.
숙소 - 살짝 방음이 약해 소음이 있었으나 피곤한 몸이라
저는 별 문제가 안되었으나 예민한 분은 고민이
될 수 도 있겠습니다.
식사 - 아침 식사 (12.5 euro ) , 독일에서 이 정도면 나쁘지
않았습니다.

Business

4/10

Poor

29 Jun 2024

Sarder

Hôtel était correct. Personnels étaient gentil.bon petit déjeuner. Salle de bain propre . Mais il avait beaucoup de poussière dans les rideaux de chambre ,parterre et partout. J’ai éternué toute la nuit.

Leisure Family

8/10

Excellent

26 Jun 2024

Dan

Godt tæt på Frankfurt!

Fint værelse med aircon. Der manglede bare nogle basale ting på badeværelset som toilletrulleholder, badeforhæng.
God morgenmad.

Friends_and_family Friends

6/10

Pleasant

22 Jun 2024

Perihan

Das Zimmer ist schön groß und das Bad ist auch sehr schön. Die Betten sind aber eine Katastrophe.

8/10

Excellent

21 Jun 2024

Jan Hinnerk

-

Business Self

6/10

Pleasant

09 Jun 2024

Norbert

Das Zimmer war nachts viel zu hell. Die Gardinen waren darüberhinaus schmutzig und defekt. Es roch stark und unangenehm im Zimmer und Flur.

Partner

6/10

Pleasant

05 Jun 2024

rafael

Es un hotel normal y corriente.Ni estrellas ni nada.

Leisure Partner

8/10

Excellent

01 Jun 2024

Thomas

WÜRDEN WIEDER GEHEN

Leisure Partner

10/10

Exceptional

08 May 2024

Marco

Hotel molto basico, colazione non sufficiente, ottimo il personale della reception che si è subito adoperato per un disguido nella prenotazione con Expedia, nonostante avessi prenotato una camera tripla, ci era stata assegnata una singola.

Business Partner

8/10

Excellent

31 Jan 2024

Georg

.

Business Self

4/10

Poor

10 Dec 2023

Conni

Hotel står som røgfri, men værelset lugter af røg.

Hotel står som rygefri, men der kommer røglugt ud af udluftningen på badeværelset, således at døren skal holdes lukket… mangler kroge til at hænge håndklæder på, lige ledes var der køleskab der står med lys og brumme, hvis ikke det bliver taget fra stikket.
Dejlig morgenmadsbuffet.

Self

6/10

Pleasant

01 Dec 2023

Georgios

Average

Room was nice and clean. Location was not bad. I did not like the fact that when we arrived the heating was off, so we had to start it and wait till it gets warm. Breakfast was generally poor, but in particular for me it was zero- there were no Vegan options. No soya milk, no margarine, no oil, nothing. When we booked, we booked a 4 star hotel. It has nothing to do with 4 star provisions.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2023

L.

Dieses Hotel war perfekt für unser Vorhaben: ein Kurztrip nach FFM wegen eines Konzertes. Es war günstig,sauber und für die Mädels,die abends allein zurück kamen, sicher und gut zu erreichen. Das Bad war hervorragend, die Dachterrasse gerade im &mbau -aber um dort abends noch einfach in Ruhe zu sitzen perfekt.Das Zimmer war sauber und absolut korrekt für diesen Preis. Der Herr in der Anmeldung freundlich. Ich persönlich würde mir nur ein 2. Weinglas wünschen ( wir haben aber auch nicht gefragt) und längere Frühstückszeit. Beim nächsten Konzert oder Eintracht -Spiel werden wir uns wieder für dieses Hotel entscheiden.

Family

10/10

Exceptional

26 May 2023

SHU CHUAN

Clean cheap,easy to reach any distance,perfect for one night stop by

Self

4/10

Poor

26 Apr 2023

marcia r

decepcionante

o hotel fica proximo a estação de trem que leva até Frankurt. nesse aspecto OK.
Para chegar ao elevador vc precisa subir escadas e se estiver com malas pesadas, não espere ajuda... o quarto é confortavel, porém, banheiro sem box e o ralo não dá conta. conclusão: a cada banho o banheiro fica totalmente inundado indo a agua parar no quarto.

Friends_and_family Family

4/10

Poor

04 Apr 2023

Lisbeth

Not that great

Service not great . Had to point tjat Room was not right according to the order and staff was not on topseevce.
To noisy with elevator running.
It was not welcome that we needed 2 Keys.

Friends_and_family Friends

2/10

Poor

07 Feb 2023

Yasin Emre

Otel değil Hostel

Kendi beyanlarına göre 4 yıldızlı bir otel olduğunu söylüyorlar ancak burası bir öğrenci yurdu veya hostel olabilir.
Rezervasyonu 2 tane tek kişilik yatak olmadığı için 3 kişilik yatak olan odadan yapmıştım. Ancak bize teklif edilen oda 1 double yataklıydı. Üstelik odanın bulunduğu kat tavan arasında ve asansör çıkmıyor. Bu arada asansörün yenilenme yılı 1993 !!. İlk gece bunu telafi etmek için 1 double yataklı oda ve 1 single oda verdiler. Oda 8m2 bir öğrenci yurdu odasından farksızdı. Odada yatağın ortası göçmüş ve saç kurutma makinası dahi yoktu. İlk geceyi ödeyip diğer geceler için yaptığımız ödemeyi geri almak için çok uğraştık kabul etmediler.
Diğer günler için 3 yataklı oda ile değiştirdiler ancak ilk günümüzü berbat ettiler. Son olarak son günü sabah 5 de çıkacağımızı söyledik. Çıkarken aşağı inmek için asansörü çağırdık kapatılmış, lobiye inen merdivenin çıkış kapısı kilitlenmiş. Elimizde valizlerle yangın merdiveninden inerek çıkmak zorunda kaldık. Bu çok saçma ve yangın teklikesine karşı çok riskli.
Otelde kalmak isteyenler bu riskleri göze alarak konaklayabilirler. Pişman olacağınıza eminim.
EN-
They say it's a 4-star hotel by their own declaration, but it could be a student dormitory or hostel here.
because of which has no 2 single bed, I booked so that 3 single beds. However, the room offered to us was with 1 double bed. The floor it is located externally is in the attic and there is no elevator. By the way, the renewal year of the elevator is 1993!!.

Business

8/10

Excellent

21 Nov 2022

Verified traveler

Im Großen und Ganzen ok

Personal war freundlich und hilfsbereit. Einziger Kritikpunkt: Teppichboden sehr fleckig und dreckig…

Friends_and_family Friends