Name: Sundowner On Lake George
Address: 420 Canada Street, Lake George, 12845, US

2/10

Poor

03 May 2026

Daniel

Nothing like the pictures. No staffs to receive you, you have to call a phone number. The place is old and outdated.

Partner

10/10

Exceptional

01 Mar 2026

john

The place was nice and clean with plenty of room for 2 couples

8/10

Excellent

23 Feb 2026

Tim

yes

Partner

8/10

Excellent

27 Oct 2025

John

Pool was closed (off season).

10/10

Exceptional

22 Sep 2025

Thomas

Great location and friendly staff very clean

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Tanzir

Family friendly hotel

It was amazing. The kids loved the hotel and the private access to the lake, canoeing, paddle boarding and others. We plan on coming back to this place and hotel next year!

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Susan

I have been traveling to Lake George for years as I love the beauty and activities of this area. Normally hotel stays are ok and nothing really wows me. Most need updating. I stayed at the Sundowner and was so pleased with everything! The rooms are updated and are decorated like adorable log cabins inside. The room was spotless and spacious! The staff were friendly and accommodating. We had a small issue with air conditioning and they sent someone right away to fix it. Kima at reception desk and Jay Jay in property management really impressed me with their friendly demeanor and seemed interested in making sure we had a great time. Kayaks and paddleboards were free and other hotels charge a few. Will definitely be back again!! Great job done by the Sundowner team.

Leisure Family

10/10

Exceptional

01 Aug 2025

John

Looks completely renovated. Directly on Lake George. Free kayaks. Short walking distance to the town.

Leisure Family

2/10

Poor

01 Aug 2025

Marla

If you are smart you would NOT stay at this property. At check in we were told we needed to move to 3 different rooms (we only stayed 4 nights) we are a family of 5 and had to pack our stuff in our car each day. This was the worst inconvenience and ruined our vacation. Lisa the manager was very rude, not understanding and would not compensate us anything. She ignored my text, I couldn’t talk to anyone but her, this business really needs to think about who their manager is and how to treat costumes. The pool area was dirty and the parking was horrible. I’m not really sure how a business can be ran like this. I will be take this to the location news. Robert Gregor has not heard the last from me.

2/10

Poor

23 Dec 2024

Brian

My experience at the Sundowner Hotel in Lake George was incredibly frustrating. I booked a room through Expedia and paid in full. After a grueling five-hour drive through a snowstorm—our first family trip with our baby—we arrived exhausted, only to be told the hotel never received payment from Expedia. The hotel would not give us a room unless we paid in full for the same amount i paid Expedia. So we were stranded in a snowstorm with a 6 month old and no other option but to pay for the room again.

The manager’s ‘solution’ for me to get a refund was to suggest I tell Expedia I wanted to cancel my stay because I couldn’t make it. But, I didn’t purchase trip insurance, so Expedia wouldn’t refund me after numerous attempts. This left us stranded, stressed, and out of pocket for a room I had already paid for.

It’s a real shame because the hotel itself was beautiful. The rooms were clean, the view was stunning, and everything else was lovely. I would have loved to recommend this place. Unfortunately, due to the unprofessionalism of management and the lack of proper communication with Expedia, I just can’t. Travelers deserve better reliability and service. I have been visiting Lake George since i was a child and this was my worst experience on the lake. Shame on the management of this hotel!

UPDATE: When we arrived home we explained everything to Expedia. They refunded me in full.

Leisure Family_with_children

6/10

Pleasant

12 Oct 2024

Constance

Overpriced for what it is and given many other options. Totally expected a view and barely one of you stated outside at edge of deck.
Bed pillows were ridiculously uncomfortable /Get many small pillows for flexibility.

Leisure Partner

8/10

Excellent

07 Oct 2024

Katrina

The property is located near the local shops and restaurants and other fun activities such as boat rides and cruises. It is waterfront which why we booked the place.They have a small sand area that has lake access.Kayak and paddle board with life vests are free.Most of the cabin has small kitchen.They have heated outdoor pool and outdoor seats.

My cabin has 2 queen sized bed and 1 full bath and the half bath is helpful as well.I have a small kitchen, refrigerator and microwave. I only put 2 stars for cleanliness because honestly my cabin is not clean.I even took pictures of the mouse droppings inside the drawers where they keep utensils and cooking wares. I did not use them and bought utensils at the store.

Overall, the location is great and will give this experience a 5 out of 10. I may or may not come back to this place.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2024

Michelle

2nd time staying here. Absolutely a favorite. Such a cozy clean cabin feel in any style room you rent from them.

Leisure Partner

8/10

Excellent

10 Aug 2024

John

Very nice lakeside place

Leisure Family

10/10

Exceptional

01 Aug 2024

Anne

The room was very nice. The lake access was great. They have kayaks available for use as well.

Leisure Partner

10/10

Exceptional

06 Jun 2024

silviya

You have everything

Leisure Family_with_children

10/10

Exceptional

15 Apr 2024

kevin

We had a great experience at the Sundowner in lake George. It was right on the lake and the beach, dock, Kayaks and fire pit with a huge plus. the room was nicely decorated as a log cabin feel. Would definitely return.

Leisure Family

6/10

Pleasant

09 Apr 2024

Verified traveler

Thin walls, uncomfortable bed, nice decor

Very thin walls could hear other rooms clearly, WiFi was very slow. Pillows on the bed were SOOO lumpy.

Rooms were well decorated but apart from that not a lot to recommend about this place.

Partner

10/10

Exceptional

09 Mar 2024

Beth

I have returned once again. I love this place. It’s beautiful, clean and feels safe to be here. We will be back.

10/10

Exceptional

21 Jan 2024

JAMES

Great room

10/10

Exceptional

10 Dec 2023

Shelley

The room was fabulous! Everything we could need and more! It provided a “ cabin by the lake” feeling! The decor was perfect, the little fireplace was great and the kitchenette was well stocked and made it nice yo not have to fight breakfast crowds because we could shop the night before and have breakfast in our room!

Leisure Partner

8/10

Excellent

22 Oct 2023

Timothy

The excercise of checking in was great. The room was clean and very comfortable. Would definitely go back again.

Leisure Partner

10/10

Exceptional

18 Sep 2023

Eugene

Anniversary weekend

The room was very clean and comfortable. The only flaw was there was no place to put your folded cloths. The room needs a dresser. I would highly recommend the Sundowner. Easy walk to town and restaurants. Free use of kayaks, canoe and a rowboat.

Partner

6/10

Pleasant

14 Aug 2023

Danielle

The motel is right on the water so we could swim in the pool or the lake. Free kayak rentals were great! Convenient walk to the village for shops and food. The room itself was okay. Maintenance kept coming in to get to the a/c closet that was very inconveniently located in our room (condo unit). The light switch for our room was located in the hall, our lights would turn on and off randomly during the day and night - also annoying when you are sleeping and the lights come on. Then you have to get up and go turn them back off.

Leisure Family

10/10

Exceptional

09 Oct 2022

randy kovaleski

The rooms were very clean. The staff went out of their way to take care of our needs. Rooms were more than we expected loved it would we come back yes! Had a beautiful view of the lake a lot of things you could do within walking distance .

Leisure Partner

8/10

Excellent

15 Jul 2022

Terrance

-

Leisure

10/10

Exceptional

23 Jun 2022

Angelique

We stayed in room 228 where there is a deck, however the deck was not enjoyable because of the bird poo…. That appears to be related to the trees surrounding the deck which are also blocking the view of the lake. I would strongly suggest trimming them to maximize what this hotel room has to offer

Leisure Partner

10/10

Exceptional

16 Feb 2022

Jennifer

Love it

Family_with_children

2/10

Poor

06 Aug 2021

Verified traveler

Wow

Business Self

6/10

Pleasant

26 Jul 2021

Verified traveler

Won’t be going back.

We understood going into this that it was an old motel and we were ready for that. However when we arrived they were in the middle of snaking out our toilet and it all just went down hill from there. The toilet never flushed properly the entire weekend. The pine scented cleaner they used had an overwhelming smell that burned your nose. The shower fluctuated at least 15 degrees instantly. It would be comfortable then scalding hot and then freezing cold all within a few minutes. For some reason the floor always felt damp. It was weird to walk around barefoot and always have that feeling on your feet. The temperature was comfortable in the room and the staff seemed somewhat attentive. For the price we just hoped for a slightly better stay.

Partner

10/10

Exceptional

22 Jun 2021

catherine

My stay was nice but the door look was very hard to open. They should look into new door locks that use cards. Room was meet but there was still stuff left from whoever was there before and they had to vacuum again and tv was not hooked up which was an easy fix. The channels that were offered could’ve had at least one cable movie channel.

Self

8/10

Excellent

10 Jun 2021

Verified traveler

The new pergola was very nice. We have stayed many times at Sundowner and this was a disappointment for us. We loved it so in the past. The price was very high and the room was not our usual cabin type. 😑

Leisure Partner

10/10

Exceptional

01 Jun 2021

Verified traveler

I got exactly what I expected, it is not a 5 star resort but it was exactly what we were looking for on short notice.

Leisure Family

8/10

Excellent

12 Oct 2020

Gregory

Ol school mom and pop place......but nice......

This is actually a great place to stay for your buck. I was alone without my wife so it was a basic room. This is one of the old style family owned places on the lake of which I always choose whenever I stay in Lake George.... I gave it a mid review because of just that...... Do not expect a Marriot .....however it was enjoyable.......

Self

8/10

Excellent

11 Oct 2020

tracy

Rooms are OK, but only some of them have lake views. The beach is small, but the kayaks were nice.
No coffee machine in the room, and we didn't see any in the office. I gave it a smiley rating because we had a lake view room.

Leisure Partner

2/10

Poor

31 Aug 2020

Nora

Run down and smelly

The room had stains all over the carpet, it smelled so bad. I didn't even stay there. It was horrible. I booked a room across the street. I couldn't find anyone to tell them, I was told to leave the key on the table.

Friends_and_family Family

8/10

Excellent

31 Aug 2020

Ryan

It is dated but it was clean and the private beach was great with free kayaks and surf boards

Leisure Partner

4/10

Poor

29 Aug 2020

Sue

Room was old and floor was filthy. Signs everywhere to call for help but no phones in any of the rooms. Had to ask for fresh towels, no warning that they do not enter the rooms to clean until after you check out. The fact that it was lake front saved it but we will not return.

Leisure Family

6/10

Pleasant

27 Aug 2020

Verified traveler

our rooms cleanliness was mediocre, towels were really old, it felt like an old motel, i wasn't expecting much, but it felt dirty. Other than that, the crew was ok, the guy that cleaned the pool is on point ... but the common ammenities ( grills, chairs, tables by the pool, etc. ) are really old .. in general they don't put much money back into this hotel... the view of the lake from our room was the only plus here.

Leisure Family

8/10

Excellent

24 Aug 2020

Gulnoza

Nice place for vacation 😊

Friends_and_family Family

4/10

Poor

21 Aug 2020

TRD

Nothing really. We couldn’t wait to leave. Do not recommend

Leisure Family

8/10

Excellent

19 Aug 2020

June

A little get away

The property needs some repairs and the wifi is terrible. I think the rooms could be a little cleaner. Other than those things it was a very pleasant stay.

Self

2/10

Poor

19 Aug 2020

Joset

No microwave, no coffee machine, the beach is soooo tiny and full of boats, no phone signal, WiFi is so weak and doesn’t work inside the room, AC is so weak and so load

Leisure Family_with_children

2/10

Poor

18 Aug 2020

RS

Upon entering room I smelled a moldy/mildew type aroma. After about a half hour of children walking barefoot on carpet, noticed their feet were very dirty. To ensure they weren’t dirty prior to entering, feet were cleaned. After walking on carpet barefoot, feet were once again noticeably dirty. Additionally, toilet bowl was clogged.

Leisure Family

10/10

Exceptional

14 Aug 2020

Verified traveler

It was great . We enjoyed our time . Conviently located to everything

Leisure Family

4/10

Poor

14 Aug 2020

Verified traveler

Disappointed

Room was in shambles with holes in the walls and a leaky toilet, and dirty. Staff was unfriendly and non existent.

Friends_and_family Family

8/10

Excellent

12 Aug 2020

Stacey

Typical lake motel. Rooms are outdated and don’t have much to offer, but are very clean. The location is perfect. We only had to use our car once the entire trip because it’s a 2-3 minute walk to the village. The pool is great and it has a small beach.

Leisure Family_with_children

2/10

Poor

07 Aug 2020

Dawn

Beware!!

What an awful experience. The room was tiny. There was only 1 nightstand and the light was broken. There were holes in the bathroom walls. We were told there were no other rooms available, but the \"vacancy\" sign was lit up out front. We asked for extra pillows and it took 2.5 hours and 2 subsequent calls to the front desk to get them. There was no maid service. Parking was a nightmare. It definitely wasn't worth the money. Stay somewhere else!!

Partner

6/10

Pleasant

07 Aug 2020

veronica mayo

Place does the job!! Was supposed to have 3 beds got there and only two were in the room. Rolled in a 1930’s cot so lucky we didn’t have to put two people on it because it wouldn’t have worked. Lady at the office was never around when we needed her. We needed to clean the kitchen. Unit was dated...it’s close to town and the amenities are good.

Friends_and_family Family

6/10

Pleasant

05 Aug 2020

Mark

'egNot great, not terrible, just \"eh\"

The property has a ton of potential, but the room we stayed in was very dated, the floors were dirty and the WiFi on the property did not work for the duration of the stay, even though we reported the issue many times. The remote location resulted in very inconsistent data access throughout, which proved frustrating. The property also did a very poor job at ensuring that social distancing guidelines were being met down by the lakeside.

Friends_and_family Family

6/10

Pleasant

03 Aug 2020

Steven

not first choice

Mattress or horrible. Only two flat pillows. Wiling about sink was falling down.

Friends_and_family Family

10/10

Exceptional

01 Aug 2020

Paul

My son and I had a wonderful midweek stay! Staff were friendly and helpful . Property was clean . We especially enjoyed the free kayak usage. Plan on returning

Leisure Family

10/10

Exceptional

29 Jul 2020

Miguel

Great times in Lake George NY

Clean Cozy Convenient place.

Partner

8/10

Excellent

28 Jul 2020

Casara

The rooms are simple, outdated but the price was great and the pool, lawn, and beach access made up for the simple outdated room.

Leisure

6/10

Pleasant

26 Jul 2020

Robert

SoSo

Paid $501 incl Taxes/fees for three nights. Just a small fridge in the room, no coffee, no microwave (other than the dirty one in the laundry area. No snack /soda machine. Small pool and beach area was nice but not big enough to social distance. Room was clean when I arrived but no maid service during the stay.

Friends_and_family Friends

8/10

Excellent

23 Jul 2020

Verified traveler

It was an amazing stay with fun outdoor activities on premises. Friendly staff with clean rooms.

Friends_and_family Family

2/10

Poor

23 Jul 2020

Jo

This has to be the dirtiest place I have ever been to. There were food particles on the wall by the beds. The bedspread smelled and was completely filthy. We had to rip off the spreads and throw them on the floor. The bathroom had bugs in it and the bathtub was gross. We had to buy bleach and clean the tub floors. We tried turning on the TV and that of course didn’t work. The towels they provided had black stains that forced us to use our own beach towels. We tried to contact the front desk however no phone provided in the room by this time it was late and when we walked over no one was in office and not enough adequate lighting outside. When we went back into the room we felt uncomfortable and completed grossed out. We now felt obligated to settle in a place during this corona pandemic. In the morning we contacted the female who would provide her name and she told me it’s too late I should have called. I asked her how with no phone in room and no internet service on me phone and absolutely no one in office with no office hours provided. I asked for the owners information or number and she totally ignored me. I feel that they took money and gave us whatever they wanted and tried to show us away. I feel I should be refunded for this terrible stay!!!!

Leisure Friends

8/10

Excellent

21 Jul 2020

Kristen

All staff at the property were very helpful. Our room was ready when we got there. Beach area is clean and raked.

Family

10/10

Exceptional

21 Jul 2020

Jonathan

Great place not a 5 star but well worth it. Owner was very nice deff returning soon

Friends_and_family Family

10/10

Exceptional

21 Jul 2020

andrew

AWESOME

Amazing, fun, great staff , pool, hot tub , beach , yard , grill, 10 stars

Self

10/10

Exceptional

18 Jul 2020

Mike

Location was great for walking to the things we wanted to do. Very quiet location.

Leisure Family

6/10

Pleasant

18 Jul 2020

Greg

Things were pretty much used time to update for the price of a room. Pool was dirty. Headboard fell off the wall. I had to clean the bathroom.

Friends_and_family Family_with_children

10/10

Exceptional

17 Jul 2020

Elise

Excellent

Partner

6/10

Pleasant

10 Jul 2020

Verified traveler

I understand that due to COVID-19 not having daily services for housekeeping. But needed item should be made easily available. I had to hunt down towels and toilet paper. The room could use updating. But it was clean and everything worked. People were friendly and did give me whatever I needed.

Leisure Family

2/10

Poor

07 Jul 2020

Localguy

100 percent worst hotel Ever! Dirty and trash in room. Ceiling tile out of place, toilet rocked back and forth when you sit on it. Looked like 1986 in there at best. I was thoroughy disappointed and disgusted. Then they said no refund. Wow!!! Definate Downer!!!

Leisure Partner

6/10

Pleasant

30 Jun 2020

Guest

The people working there are great and very welcoming but the motel has a very small beach and a small pool.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2020

ElsieMarie

I’ve stayed at every hotel on this strip and This is my go to place in Lake George. Friendly staff keeps us going back, as well as little restrictions, you can hang out by the lake at night fireside.

Leisure Family

10/10

Exceptional

17 Jun 2020

John

Friendly staff. Clean property. Convenient location

Leisure Partner

8/10

Excellent

02 Jun 2020

Verified traveler

Pool was accessible with kayaks as well.
Room was pretty clean for what is was .
Decent stay for a night close to the lake

Leisure Partner

8/10

Excellent

28 May 2020

Verified traveler

Love the location, private beach and picnic area. The property is older but well maintained.
Would appreciate an in room coffee maker but we enjoyed our stay regardless and would go back.

Leisure Family

6/10

Pleasant

27 May 2020

Verified traveler

Beautiful scenery but thats the only nice thing

Lock broke to our room and couldnt get in.aftr they broke the door down n moved us to another room that had ants on the wall and carpet

Partner

8/10

Excellent

26 May 2020

Danny

Great location with heated pool, beach, kayaks bbq grills. Staff was very friendly and fire on beach at night was very relaxing.

Leisure Family_with_children

6/10

Pleasant

07 Oct 2019

Rod

A budget motel, but a very good mattress!

Partner

10/10

Exceptional

16 Sep 2019

Denise

Beautiful views of the lake. Free kayaks free padd

It's a nice hotel in a great location right on the lake. They also offer free kayaks and paddleboards which is a plus. It's got a nice pool area a little jacuzzi fire pits grills.... beds were not so comfortable but they weren't horrible. But the pillows suck

Partner

10/10

Exceptional

07 Sep 2019

Donnaross

Area was perfect. Clean friendly people. Great ppl. Swimming area for me was awsomeeee. Close to everything.

Leisure Partner

6/10

Pleasant

02 Sep 2019

Verified traveler

Please try a little harder

Great location. On the lake, and walking distance to the center of Lake George village. It’s an older motel, which isn’t an issue. However, the cleaning staff needs to do more than just cleaning the sink, tub, and toilet. The walls and inside of the front door had spills and stains, and there were small pieces of trash and a heavy layer of dust under the bed. The shoe print above shower head where someone killed a spider at some point in the past says it all. We went out and bought some disinfectant wipes to clean the room. Once a guest sees one thing that isn’t clean, they’ll look for others. The motel staff needs to make sure there isn’t an issue to begin with.
The motel could also improve by using better quality towels, and get new bed linens. The towels were small and rough, and the linens and bed cover were stained. Standard amenities like clothes hangers, cups, and an ice bucket were not provided.
The motel could really up its game by putting in a little more effort regarding presentation.

Partner

8/10

Excellent

01 Sep 2019

Jonathan

It was pretty no-frills, but the service was good and had all the basic need plus the lake front and pool.

Friends_and_family Family

6/10

Pleasant

30 Aug 2019

Verified traveler

Cars too. Close and staff repeated walked past throw up on the ground outside of my bedroom door and pretended it wasn’t there. Rooms need renovation- very old

4/10

Poor

27 Aug 2019

Waiel M

Disappointing

The place needs major uplifting renovation. New beds, microwave in each room, new paint, better patio furniture and more paddle boards.

Friends_and_family Family

4/10

Poor

25 Aug 2019

Verified traveler

No coffee pot or microwave in room as avertised on your site. The water front beach was not swimable, the water wasn't deep enough. Room was dusty, bathtub was stained...it didn't look clean. Blanket wasn't clean.

Self

4/10

Poor

21 Aug 2019

nancy

We had black mold around tub and cracked floor in bathroom also dust The room was so small it had spider webs and dust bunnies The towels were like sandpaper also found most of the railings to be unsafe The hot tub had tins of sand in it never seen anyone clean it And the grounds could have been kept cleaner I actually watched help walk right over trash. I never had a problem before

Friends

4/10

Poor

19 Aug 2019

Verified traveler

The staff was friendly. The place needs a major overhauling.

Leisure Partner

4/10

Poor

17 Aug 2019

Verified traveler

Room was very tired, ceiling was cracked and bowed, air conditioner was dirty and needed filter cleaned, room was very small and was had to stand beside toilet to close the door!

Leisure Partner

8/10

Excellent

16 Aug 2019

Hutch

Closeness to the lake.
Parking sucked
Staff was nice

Leisure Family

2/10

Poor

04 Aug 2019

Verified traveler

I’ve stayed at many motels in Lake George, they are all maintained except for this one. Should be called the Letdowner. The girl at check in was not friendly. I stayed in room 201. There is a hole in the floor they carpeted over right by the bathroom. Also the wall was filled with dirty handprints. The mirror in the bathroom was stained pink and they only gave you two small towels to dry your body off with. When checking for bed bugs the fabric from bed was disintegrating onto the carpet. We also found an event bracelet from a race neither of us went to. Easily the dirtiest motel I’ve experienced. Air conditioner worked well at least.

Leisure Partner

10/10

Exceptional

29 Jul 2019

Verified traveler

I enjoyed the cabin-like setting, and of course the lake view.

Leisure Partner

6/10

Pleasant

22 Jul 2019

Evelyne

Our reserved room was very small, musty smelling and had a very soft floor in front of the bathroom that felt like we would fall thru the floor. Asked for a different room. They had one available. It was cleaner smelling, looked a bit larger but was still rustic feeling, but ok. Staff was great, especially Samantha.

Family

6/10

Pleasant

22 Jul 2019

Verified traveler

I was disappointed in the pool. I would have spent more time in it if it had been cleaner. We paid an extra $30 for resort fees snd the pool really was in need of skimming. It wasnt scummy, it had bugs floating...

Leisure Partner

2/10

Poor

22 Jul 2019

Pamela

Old motel

Parking was horrible. Tight, limited spaces. Very old. Needs desperate updating. Ceiling was falling down. Spread was stained. Tv kept going on and off. Beach was very narrow. One picnic table and grills were dirty. Been coming to Lake George for years and this was the worst motel we have stayed in.

Partner

8/10

Excellent

22 Jul 2019

Suzie

The rooms were clean, the beds were comfy & the shower had fabulous water pressure! I loved the proximity to town and that I was able to just walk down to the beach. The use of the paddle boards & kayaks were great.

I did not like that they oars & life jackets were all the way in the office. It would be nice if they were closer. The wifi sucks and our tv didn't work.

The staff was fabulous & the free coffee was really good!

Leisure Family

8/10

Excellent

20 Jul 2019

Daniel

It’s your typical Lake George motel. It was nice but the bar is not set that high. On the lake & close to town (5-7 min walk)

Family

10/10

Exceptional

15 Jul 2019

David

David

Nice place,friendly staff,walking distance to everything in village.

Friends

2/10

Poor

15 Jul 2019

Verified traveler

Downtown location was ok and that's where it all ends... Starting with check-in we were handed our keys and our Expedia pre-paid receipt. No how may we help you, and questions or even a resort map. Parking was a nightmare, not enough spots, very tight and could not get through the drive on several occasions, needed to back out. If you like your vehicle don't park here and on one evening we parked off-site as there was no parking.
Walking up the stairs to our room maintenance needs a broom and the carpeted walkway needed to be vacuumed.
The room was semi-clean, nothing matched and was old. The side of the box spring was torn. The outlets were so old that our phone chargers fell out. The bed was awful and the sheets were rough. The bathroom was clean, the tissue holder was ready to fall off the wall and the towels were like sandpaper.
Pool area was ok except for the ashtray full of water and butts, there all week.
Broken chairs at the grass seating area that needed to be cut and trimmed. There were nail and screws sticking out of the dock and the beach area was the size of a sand box.
Don't try calling the front desk as they don't answer! Either a no answer or voice mail. When I stopped in there was a kid in the background screaming... I stopped twice and the office was closed.
WiFi is simply expected today and at the Sundowner it is part of your resort fee. I called the front desk several times a day during our weekly stay advising that their WiFi was out

Leisure Partner

6/10

Pleasant

09 Jul 2019

Verified traveler

Long played out and tired operation
Low price low quality

Leisure Family

6/10

Pleasant

08 Jul 2019

Jerry

The free kayaks, paddle boards and row boat help boost the rating. Most of the staff are very nice and accommodating. The front desk person I first met seemed angry or offended that I asked to check in early so you do have to wait till 3. The beds are kinda hard and some of the pillows are hidden in the draws. There was no coffee or coffee maker. Overall it is a nice location but if you shop around you can probably find a better deal overall.

Business_and_leisure Family_with_children

10/10

Exceptional

07 Jul 2019

Chrisc

Nice location, great view of the lake. Spacous room!

Leisure Partner

8/10

Excellent

01 Jul 2019

Verified traveler

included stand up paddle board or kayak rental for 2 hours

Leisure Family

6/10

Pleasant

01 Jul 2019

Paul

Meh, nice stay if you aren't a picky hotel guest

Rustic is putting it nicely, the rooms are OLD, and not very clean either. I had a dead stink bug on the table in my room and my friend had a half of a peanut in his. The pool was clean but the jacuzzi was barely warm. Can't beat the location though, right on the strip in Lake George, walking distance from all the attractions we wanted to hit.

Friends

10/10

Exceptional

30 Jun 2019

Verified traveler

Clean pool and hot tub; spacious rooms; free kayak rentals; friendly staff.

Leisure Family

8/10

Excellent

25 Jun 2019

Theresa

The hotel staff were Amazing room could of used an update. Great location you can walk down town. Very quiet place.