Name: Surfside On The Lake
Address: 400 Canada Street, Lake George, 12845, US

8/10

Excellent

04 Aug 2026

Pamela

Clean comfortable room. Beautiful view and pool area. My grandkids love the deck for lunch. Parking is a challenge as well as the stairs. They do have a parking garage.

10/10

Exceptional

02 Aug 2026

DAVID

Nice and clean

8/10

Excellent

28 Jul 2026

Anthony

Clean property, both restaurants had good fresh food. Close to the village

10/10

Exceptional

28 Jul 2026

Amy

Great!

10/10

Exceptional

28 Jul 2026

JOHN

Location and view were amazing.

8/10

Excellent

28 Jul 2026

Ken

Great location and nice amenities.

2/10

Poor

28 Jul 2026

Kimmarie

The parking for a lake front room was difficult, unloading n loading the car was very difficult. the landscape is dangerous to negotiate for seniors n children. The beach was extremely crowded you could not get a seat ( lounge chair) without bumping into another guest.

Family_with_children

6/10

Pleasant

26 Jul 2026

Terry

The staff were so rigid and unpleasant. They lack diplomacy and people skills. I stayed at this hotel for 5 consecutive years back in 1996 and they were very pleasant and accommodating. This was my first time back since 2001 and I was shocked by how unpleasant and unhelpful and even rude the front desk staff was. They treated everyone like a criminal. I had left my family members by the beach when i checked out and was told that we have to vacate the premises immediately. We were not planning to stay much longer but were offended at the rude way we were told to leave.

8/10

Excellent

26 Jul 2026

Kelley

$25 per room per day resort fee was not initially stated up front when booking.

6/10

Pleasant

25 Jul 2026

Larry

We stayed here this past weekend with our kids. We had some issues primarily there was a feeling of unfriendliness among the staff. It was our first time in Lake George, and this motel offers a great location, walking distance to the village shop’s restaurants and activities. We absolutely loved Lake George and will definitely come back.
Some issues were that this place is outdated, and the water sports offered are not handled in an ideal manner. We would have to wait 20 mins to use kayaks that were sitting there the entire 20m of our wait. Made no sense. Also, the life jackets provided were horrifically smelly and had visible mold on them. My husband and I felt like the beach area was dirty (towels, old toys, napkins) floating on the beach and when we mentioned it to management via text they came at us with camera photos proving that we were wrong however we both have eyes to see that in fact there was garbage on the beach from the day before. It just feels not ideal for them considering this is a family resort. Additionally, they should have activities at night for example snores/campfire stuff considering it’s on a lake. We will absolutely come back to Lake George, just probably not to Surfside.

6/10

Pleasant

23 Jul 2026

Amy

My only issue was how the kayaks reservations were run. When we went to use one there were three singles there sitting and we were told that a single was not available until 2:15 and a double available at 12pm. But they were right there. I agree with a time limit but first come first serve would work better rather than someone reserving one and then not showing up.

6/10

Pleasant

22 Jul 2026

Christopher

The hotel is beautiful, and the location is excellent. Those are the main reasons I’m giving it three stars instead of fewer.

I’ve been coming to Lake George for over 20 years, when we come here want to relax and do what we please.

First, not being allowed to fish anywhere on the property was extremely disappointing. There are plenty of dock and boardwalk areas that could easily be designated for fishing without affecting other guests. Fishing is a huge part of the Lake George experience.

Second, no fire pits. Sitting around a fire at night is a Lake George tradition and one of those family memories you look forward to making. Not having that option made the experience feel like something important was missing.

There were also a few smaller issues. The front desk staff was not very friendly or welcoming. You never got that warm feeling when walking into the lobby, and it often seemed like asking a simple question or requesting something was an inconvenience.
The kayak system on weekends also needs improvement. People sign up at 9:00 a.m. for the entire day and then never show up. Instead of releasing the kayak after 15 or 20 minutes of a no show, they simply let it sit unused for most of the day
On a positive note, the housekeeping staff was outstanding. They were genuinely kind, friendly, and welcoming every time we saw them.

The roof restaurant was excellent. Unfortunately, the breakfast restaurant was the opposite experience. No one in our group enjoyed their food.

8/10

Excellent

16 Jul 2026

BARB

This was a very nice place to stay, and I would recommend it overall. However, we did experience a few issues at check‑in with the young woman assisting us.

We were originally assigned a room in the main building on the second floor, which we preferred, but she changed it at the last minute to a different building. That wasn’t a major problem, but she also explained that the hotel collects taxes separately and needed my credit card. I had already paid the full amount through Travelocity, and she assured me—twice—that I would not be charged anything beyond what Travelocity had already collected.

After returning home, I saw on my credit card statement that we were indeed charged the additional tax.

While we enjoyed the hotel and the stay itself, it was disappointing to be charged more than what we were clearly told to expect.

Partner

6/10

Pleasant

15 Jul 2026

William

Everything was excellent until checkout. I had a legitimate question about charges/bill. I was told one thing at check in and a different thing at check out. The front desk called to the manager to help her answer my question. From the time she came out from the time she returned she was nothing but bothered, rude and unprofessional. I was polite and simply asking about my bill and how it differed from what I was told at check-in. I wasn't asking for anything other than an explanation. When I said what she was telling me was different from what I was told at check-in she spoke in annoyed voice and simply said \"THE BILL IS CORRECT. HAVE A GOOD DAY\" and walked away from me and into the back. That was it. Maybe the bill was correct and the person at check-in made a mistake. Fine. At least acknowledge me and my legitimate question and provide explanation. Everything else other than this was fine. Unfortunately, although we were planning a future stay, we will be looking elsewhere for a place that will hopefully treat their guests with more respect. Feel free to reach out for more details about the issue as I would be happy to provide them.

Partner

6/10

Pleasant

15 Jul 2026

Conrad

The property was fine but the actual checking in had a few issues. Bad communication with a few things. Had an adult come for 1 night but was charged for them to stay the whole trip. You only get 1 parking pass and if you want to park a second vehicle the lot is 1 mile away. Other then that good location, you can use the lake and they give you kayacks to use as well.

Family_with_children

10/10

Exceptional

14 Jul 2026

brandi

Love this place! Come yearly with my daughter for a trip for 2 nights and have the best time. Clean rooms, pool and beach area. Don't even have to leave the grounds to have a good time. Always a good meal at the cabana restaurant with awesome service.

Only thing they could improve on is there breakfast. Breakfast service is terrible and food seems like it's frozen, not the best so we do go offsite for breakfast.

10/10

Exceptional

13 Jul 2026

Eric

Great place to stay!

Family_with_children

10/10

Exceptional

12 Jul 2026

Maria

We ended up here during a quick weekend trip after our first night at the Brookside motel was completely a disaster. I jumped on the app and found this for our next night and I wish I had found this place originally! The entire property was spotless. Rooms had all the essentials coffee maker, plates and utensils, cups, soaps, shampoo conditioner ironing board, ice and a huge soaking tub! Beds were very comfortable, the rooftop bar by the pool had great food and drinks. You can even order from the poolside! They use the toast app for payment so you only need your phone and nothing else wry convenient! They even text me during my stay to make sure everything was going well which was very thoughtful. Also they have their own little private beach that you do have to bring your own towels to but they have a little shack that lets you borrow lake toys like floaty things and paddle boards. Would most definitely go back!

Partner

10/10

Exceptional

08 Jul 2026

Stephanie

Always a great place to stay!

Partner

10/10

Exceptional

07 Jul 2026

Angelica

Rooms are super spacious ridiculously clean. The staff is amazing. The location is super convenient close to everything. The pool was clean and awesome. The lake/beach was amazing. They have bar poolside. They have restaurants. It’s just overall amazing. I have been coming to Lake George for several years and we continuously come back to the Surfside resort. They never let us down. We had such an amazing time and we are so excited to come back again and again and again and again.

Family_with_children

2/10

Poor

06 Jul 2026

Irene

The motel was ok. It was like a maze to find anything and to get around.
The problem I had was no cell phone service in motel.
Motel phone were not working either (must be for looks).
There was Wifi didn't help with cell phones.
Complained, did nothing. CHECK OUT 2 hrs from arrival.
Requested money back, said NO.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Bernadette

Very good. Can be more handicap accessible.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Blerona

I usually never leave reviews even if a place is terrible. This was the worst stay I've ever had at Lake George. This place was last minute, usually I stay at the Georgian which is much cleaner and cheaper. I can get past the unkept pool filled with chlorine where your eyes burn, or waiting an hour to be seated for breakfast. Whats hard to get past with this hotel is the unbelievably rude staff. They nit pick everything you do. No eating at the pool unless its food you order from their restaurant. Not even a snack. Management is extremely unprofessional and told us if we didnt like it we could leave. For the people that come for the fireworks, you cant even see them from this hotel. We watched with the rest of the crowd at lake george after paying 1k for 3 nights at this trash place. Save your money and book somewhere else for an actual experience. We left and day early and I was so happy to leave. Micromanaging guests, talking to them like theyre not paying customers. Overall terrible experience.

Family_with_children

6/10

Pleasant

05 Jul 2026

Maxine

The room was clean, but it definitely could’ve used some upgrades. They look older. There was stuff to do with the property, but everything booked so fast and even when they said they were reserves kayaks and the kidneys will still be sitting there for 15 to 30 minutes at a time even though no one was using it because people wouldn’t show there should be like a time limit. Lake George lost power for several hours and that made it really hard with four young children. They should really consider a generator.

Family_with_children

8/10

Excellent

04 Jul 2026

Halina

TVs are confusing, hvac was set to86 when we entered and no directions how to change to ac, screen door didn't work

Family_with_children

10/10

Exceptional

27 Jun 2026

John

Great experience

Family_with_children

8/10

Excellent

26 Jun 2026

Dave

Clean, good location, amenities were fine - beach smaller than expected. Food is restaurant was pretty good, our waitress was great!

10/10

Exceptional

22 Jun 2026

Kristina

Very clean room

10/10

Exceptional

17 Jun 2026

Jennifer

Great location! My tween loved the pool, and beach! Kayaks were a great addition. Room was large enough for all of us (4), patio was great for breakfast! Only wish we could have parked our extra vehicle on property, since most of the days it was very quiet, but understandable when times are busy! Off site parking was not too far away. Walking distance to everything. Staff was very nice and helpful. Food was great at the rooftop. Going back next year!

Family_with_children

10/10

Exceptional

16 Jun 2026

suellen

The stay was great, rooftop reataurant was an added bonus, will definately stay there again.

Family

10/10

Exceptional

14 Jun 2026

Jessica

It was very nice pool was great

6/10

Pleasant

14 Jun 2026

david

Gap in the entry door allowing insects to enter the room. Window shades allowed sunlight in when fully closed. Stairs to second floor hard to access due to vehicles in close proximity to stairs entrance.

Partner

10/10

Exceptional

09 Jun 2026

Brenda

The hotel in walking distance to stores, ect. The hotel was very clean and well maintained. Had plenty of seating for the decks by the pool. We always enjoy staying at this hotel and will do it again.

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

Keri

The property was well maintained. Room was very clean and beds comfortable. I had a balcony which was nice but I paid a lot of money to look at a metal building next door for a view. Unfortunately it rained most of the time I was there so I was stuck on balcony. The resort is in great walking distance to everything in the village. The swimming area is a bit small considering how many chairs are available. There are lots of chairs on beach, on patio and around pool. Overall, I would recommend this place, howeverC I will ask for a different room with a view.

Self

6/10

Pleasant

07 Jun 2026

Lori

Was given a room above where a wedding venue was happening. Very loud, music throughout the night. No breakfast due to setting up for wedding. There weee many other open room we could have been placed in to avoid this review.

Partner

2/10

Poor

06 Jun 2026

Ian

I get it! The model owners have invested heavily in the property. Which is amazing, amazing!! Really nice. Amazing. However I booked a room with a friend of mine, both of us are from out of town 200 miles plus. When I checked in, I was told that the second car was subject to being towed. This created stress. I am on my vacation, I don't want stress. The so called over flow lot, is not visible from the street, in a dark and unsupervised area, a risk. I don't want stress or risk for me or my friend. \"I'm out\"!

10/10

Exceptional

02 Feb 2026

Annmarie

Great place

10/10

Exceptional

14 Nov 2025

Gyanand

Room was great

Leisure Partner

10/10

Exceptional

27 Oct 2025

robert

Nice property and location.

8/10

Excellent

20 Oct 2025

Denise

Very clean and quaint. We were surprised how much you could hear the other guests, especially when using water,(flushing the toilet, running the shower, etc). In addition, the shower water pressure was way to hard to the point of being painful.

Leisure Partner

8/10

Excellent

20 Oct 2025

Lisa

The room was clean. We stayed in a lake front suite which the view was beautiful. The kitchen in the suite needs some updating but was clean.

Leisure Friends

10/10

Exceptional

18 Oct 2025

Vincent

Had one minor issue. Informed the front desk and the issue was resolved when we returned from dinner🤗

Partner

10/10

Exceptional

15 Oct 2025

Lisa

We have been coming to Surfside for over 10 years and keep coming back. Clean rooms, comfortable beds, eaay check in, and relaxing grounds. We love the option of being poolside or beach side. This time of year we dont go swimming but we still enjoy sitting in the beach chairs to watch the sun rise with a cup of coffee. They are updating the cabana bar! We cant wait to come back next season to check it out! We highly reccomend staying at the Surfside! Walkable to all that Lake George downtown has to offer, shopping, food, arcades, bars, biat tours, ALL OF IT!

Leisure Partner

8/10

Excellent

13 Oct 2025

Sharmin

our experience was so far good, except one thing . they do not have phone connection with the office . we could not make a call to main desk for any inquiries!

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Dawn

Location is perfect for our trip. The staff was friendly. But the shower was awful. There was such a low water pressure it was hard to even wash shampoo out of your hair. And many of the showers were very very loud.

Friends_and_family Friends

8/10

Excellent

13 Oct 2025

Joseph

😀

Leisure Family

6/10

Pleasant

12 Oct 2025

Rebecca

Booked this hotel last minute for a one overnight stay. It was fall and chilly so we went to adjust the heat but it would not turn on. Maintenance came to fix it but after going to dinner, it was still cold in the room. Had to call maintenance again to come fix it again. They came back again and said it was fixed again and the room should warm up soon.

6/10

Pleasant

12 Oct 2025

karen

Very disappointed that the bar and restaurant was not open it was the reason we booked this place and on top of it we still had to pay a resort fee when nothing was open.

Partner

8/10

Excellent

11 Oct 2025

Joe

This is basically a pretty decent hotel. Its main attraction is that it’s a 2 to 3 minute walk down to the beach. I’m a guy, and I normally don’t notice these things, but the extremely wild colors of the carpet in.the main hallway and decor in the room is a bit much. Otherwise, the room is OK, nothing is extraordinary about it. I am not sure why it was rated an eight on Expedia. I would put it at a 6

Leisure Self

10/10

Exceptional

08 Oct 2025

Erika

All staff are very friendly and accommodating. Easy access to the pool and beach. Close to downtown LG, walkable. Totally enjoyed our visit.

Leisure Family

10/10

Exceptional

08 Oct 2025

David

We had a nice lakefront room just a few steps from the lounge chairs and beach area.

Partner

8/10

Excellent

07 Oct 2025

Mark

Great locale, had an inside room with no view of water which was sad, restaurant and bar closed whose access was part of why I booked. Room basic but comfy.

Self

10/10

Exceptional

06 Oct 2025

Debra

Very nice too
, loved 3rd floor balcony

Leisure Friends

10/10

Exceptional

06 Oct 2025

Jessika

Family friendly, very clean and complete rooms, lake front , everything ready for enjoy

8/10

Excellent

06 Oct 2025

brianna

Great rooms, great location!!

This a great hotel, reasonably priced for the area (in early October). With its own beach and pool, and in walking distance to the downtown area, it really can’t be beat! I enjoyed my stay so much that I asked to stay another night and while my current room was unavailable, they let me move straight away into a room downstairs. Both rooms were nice, but had noticeable dust and heavy cobwebs on the walls and lights above the sink; everything else was very clean! My only complaint is that the plumbing/water in the shower is so insanely loud- I could even hear the neighbors. These are minor in the grand scheme, if you are ever in the Adirondacks/visiting Lake George, I highly recommend staying here!!

10/10

Exceptional

05 Oct 2025

Melanie

Great stay! Did not.like that I purchased a ground floor room to have parking outside my door. It was first come, first serve parking. I had to park in a mearby parking garage

Partner

6/10

Pleasant

01 Oct 2025

Tahera

Staff behavior. Bad manners. They don't listen to customers' problems..

Leisure Family

8/10

Excellent

28 Sep 2025

Karen

Mattress was uncomfortable. Accessible room was well thought out with exception to the bed height. It was about 3-4” above chair height. Property is not very accessible. Main building is accessible and you can get to the dining room where the serve breakfast. There is a large slope to the pool but the pool itself is not accessible. Beach area is not accessible. I am not sure about the bar since it was being renovated.

Partner

10/10

Exceptional

26 Sep 2025

Robert

I have no complaints everything was good. Rooms were clean and I would stay again.

8/10

Excellent

23 Sep 2025

Steven

Great overnight

Best water pressure ever. Place was clean, pretty well kept

Partner

4/10

Poor

23 Sep 2025

William

If you book a lake view room you have to haul your luggage a great fistance as there is no parking wiyh 300 feet of the buildings, no help no carts.
Front desk rude and uncaring. Resturant and lounge not open. Empty place.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Michael

Very convenient and helpful staff

4/10

Poor

21 Sep 2025

Bruce

Was charged additional fees after expedia clearly states prices include ALL fees and taxes. This is a lie

10/10

Exceptional

17 Sep 2025

Claudette

Loved my room and getting away for the holiday weekend

4/10

Poor

15 Sep 2025

Trish

Upon check-in I told Sadie at the front desk that I had paid extra to not be on the first floor because I felt unsafe. Sadie looked and then informed me that the hotel was booked and there were no second floor properties available for less than an extra $100 per night. She then said it was Expedia's problemThe hotel was empty except for (starting at 5am) a large group of loud spanish speaking men who stayed in the parking lot outside of my sliding door the entire day until a large white van picked them up at the end of the day. The ac never worked and I had to crack my door for air so in addition to safety issues never slept because of the loud men outside my door daily. The bath also does not have a vent so good luck traveling with a partner. Stay somewhere else, there is a million better choices all around the area and Sadie should consider a job not in customer service

Leisure Partner

2/10

Poor

15 Sep 2025

Allen

Appalling! They DO NOT have 2 bedroom suites!

Absolutely the worst hotel experience of my life! Be warned: they lied about the room type. I booked what was advertised as a two-bedroom suite, but on arrival it was just a cramped one-bedroom suite with an extra bed in the common space.

When I calmly raised this with the front desk, they sneered “too bad for you” and shouted over me the entire time I tried to speak. They admitted they don’t even have real two-bedroom suites but refused to move us or make it right.

When I pressed the issue, they ordered me and my party to leave the premises under threat of calling the police. That was all while I hadn’t checked out and still had a charge on my card. Imagine paying for a stay, being screamed at, kicked out for daring to object, and then still billed for it.

And even if management hadn’t been hostile, the room itself was appalling: horrendous odor, rundown furniture, noise from every direction (not an exaggeration), and multiple “amenities” closed without warning. No breakfast, no rooftop, despite being the very reasons we booked.

In short: false advertising, abusive staff, unlivable conditions, and fraudulent billing. Stay far, far away.

Friends_and_family Family

4/10

Poor

13 Sep 2025

Megan

Manager so nasty . No amenities on site yet charged a fee

Leisure Partner

8/10

Excellent

13 Sep 2025

Arcelie

Close to the water

10/10

Exceptional

11 Sep 2025

Lisa

Great location

2/10

Poor

09 Sep 2025

Laura

Check out at 11am and not able to stay on property or use the pool should be disclosed in advance.

10/10

Exceptional

08 Sep 2025

Timothy

The restaurant by the lake was very nice, rooms were clean and comfortable

8/10

Excellent

06 Sep 2025

Vita

Great place to stay fo a few days ,clean rooms good location!!!! We like it.

Leisure Family

4/10

Poor

04 Sep 2025

Ann M

It would have been nice to have a bar and Restraunt as advertised. But they were all closed on holiday weekend. Booked there to have the facilities on site and had nothing. Waste of money very unhappy about with stay. Had to pay a 25 dollar a day resort fee which is fine but no drink or food available at the resort.

10/10

Exceptional

03 Sep 2025

Javier

AMAZING Resort

10/10

Exceptional

02 Sep 2025

Sharmin

Great!!!

Leisure Family_with_children

6/10

Pleasant

01 Sep 2025

Dana

Second time staying at this property! Two small children, convenient to town, lake is safe & clean, decent pool and nice rooftop with delicious bar food. Breakfast on site. Rooms in the front are a bit outdated, stay more down towards the lake if you can. Will say I was highly disappointed with the front staff, highly unprofessional after a miscommunication with using lakeside after “check out” be aware, can not stay on property past 11am lol

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

bianca

Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home.

Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us.

Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!

Leisure Family

10/10

Exceptional

30 Aug 2025

CHRISTINE

Great spot great location to village
Free kayak and paddle boards
On site breakfast lunch and dinner
Food service at pool
Staff all friendly

Leisure Partner

8/10

Excellent

30 Aug 2025

michael

Good location, walkable to town. Some rooms were smaller than others. Toilet seats were very low.

Leisure

10/10

Exceptional

30 Aug 2025

Harry

The staff provided immediate attention when needed.
Room was cleaned daily and fresh towels each morning.
Room was very comfortable

2/10

Poor

27 Aug 2025

Elizabeth

The staff at this hotel was so rude and unaccommodating, the worst experience we have both ever had!

6/10

Pleasant

26 Aug 2025

Miranda

Not the best place I've stayed

The front desk girl at checkout was a very friendly and helpful. But our bathroom door wouldn't shut. The staff at the Rooftop lounge was the rudest I've ever experienced, and was disappointed that there is a 10pm curfew for all outdoor areas. You can't even go sit by the lake quietly to relax after 10pm. Will probably try a different place next time we visit.

Friends_and_family Family

8/10

Excellent

26 Aug 2025

Diane

Hotel was very clean and beds were comfortable. Walking distance to many shops, bars, and restaurants. Pool and beach area was very nice. Will definitely stay here again.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Timothy

Room was great. Walking distance to everything. Kevin the bartender was awesome!

8/10

Excellent

17 Aug 2025

Mazal

Stayed there for the 4th of July. It’s a fun family hotel for the weekend

8/10

Excellent

15 Aug 2025

Wendy

Nice place but definitely not a resort and they charge you $20 extra a day for a resort fee. Beach area is small. Our room was comfortable.

Leisure Partner

6/10

Pleasant

14 Aug 2025

Lynn

The water was extremely hot in the sink. The only way to use the cold water was to turn the sink on to barely a trickle. The pipes in the shower clanked like they were going to burst. At night you could see light coming into the room from all around to door from the outside. The stairs were the only option for access to the second floor and they were very slippery/slick/narrow. Not a terrible place. But figured it would be a tad better.

Leisure Family_with_children

8/10

Excellent

14 Aug 2025

BRENDA

Room was what we asked for, very clean and well appointed. From the picture of the room balcony, we thought we were getting a lake view. Our view was the back of a building. Management told me we got what we paid for. The property offered many amenities, pool, private beach, water equipment, etc. but there were lots of stairs to access them. Mobility challenges made it difficult to use. The resort is very nice, very clean and comfortable.

Leisure Partner

4/10

Poor

14 Aug 2025

Angela

Parking is atrocious. Lakeside rooms are actually facing the pool.
Overly priced for a double room with the 2nd room being the size of a closet. Overall- nice resort. Plenty of amenities and one of the biggest beaches on the strip

Leisure Family

10/10

Exceptional

12 Aug 2025

Gina

This was our second time staying here and it was just amazing! I will recommend it to anyone!

Leisure Family

2/10

Poor

10 Aug 2025

Betul kamer

Our stay at this hotel was far from what we expected. At the bar, we were left waiting for over 30 minutes without service, while other guests were served promptly, which left us feeling unwelcome.

Before arrival, I had arranged a late check-out with the hotel and received confirmation. However, on the morning of our departure, while relaxing at the beach, a staff member came over and, in a very dismissive and unprofessional tone, told us our stay was over and we had to leave immediately. This was both embarrassing and frustrating.

Overall, the lack of courtesy, poor communication, and unwelcoming attitude made this one of our most disappointing travel experiences. We truly hope the management takes steps to improve guest treatment in the future.

10/10

Exceptional

09 Aug 2025

Tammy

Beautiful view of the lake. Will definitely go back

Leisure Family

10/10

Exceptional

09 Aug 2025

Mostafa

This place is nice and very close to all attraction, The lake side beach was a very fun place, kids friendly, Kayaking, surfing, BBQ place, pool was free here included with room rent, They have multiple types of room with different rate you can pick as per your requirement. Very delicious Food on the restaurant, We enjoy our vacation and would love to visit here again. My kids told me it was best vacation house for them.

6/10

Pleasant

09 Aug 2025

Arthur

Kayak opportunity s weak according to property size.
Grill should be with gas like nearby hotels.

Leisure Family

8/10

Excellent

06 Aug 2025

Lorena

The property is very clean well maintained . It’s is quite large and very occupied. I didn’t like that guests were showing up at the beach early morning and reserving chairs (by placing towels and other items on several chairs) … they also did this at the pool ! Therefore, when we got there at 10-11 am there was only 1 place that was vacant..! This should not be allowed to happen ! It is not a large beach !!!

Leisure Friends

2/10

Poor

04 Aug 2025

Christina

Worst place I have ever stayed, don’t do it!

Dirty old motel that never changed our sheets! We had to walk up 3 sets of old rusty steps to get to our crappy little room with holes in the walls. Carpet in front of the room was stained and about 20 years old! Place was disgusting! We left we couldn’t do it! I don’t recommend and will never be back! Over price awful place.
I recommend Scotty’s resort down the street!

8/10

Excellent

03 Aug 2025

Stephanie

Clean, comfortable beds, great location. The only complaint we have for families with strollers was the elevator was on the slower side. As far as the lake area, the guests would take up beach chairs for hours with just a towel or their belongings on them which wasn’t very nice but the free water activities were a plus!

6/10

Pleasant

03 Aug 2025

Carolyn

Just Ok

Room not very close to the beach - but was represented as right off the beach - and when you finally got down to the beach the it was small. the beds were hard and made a lot of noises when you rolled over, but awesome pillows. One great thing was they are electric car friendly.

Partner

8/10

Excellent

28 Jul 2025

Marisel

Lovely room, clean and great staff. The hotel is close to everything and very walkable to center of town.

Leisure Friends

8/10

Excellent

28 Jul 2025

Nadine

The property was very clean. We stayed in the building that has indoor hallways and that was great. Housekeeping was good. Front desk staff needs training on how to deal with customers. Upon check out we asked for a 30 mins extra because the fire alarm woke us twice the last night we were there. We were told flat out no after spending 5 nights there and a pretty penny! The mattress was not very comfortable either.
Front desk staff not very friendly or welcoming seemed to argue with all the customers. When customer said something they always had a rude answer. Staff needs training on customer service.