Surfside On The Lake

10/10

Exceptional

02 Feb 2026

Annmarie

Great place

10/10

Exceptional

14 Nov 2025

Gyanand

Room was great

Leisure Partner

10/10

Exceptional

27 Oct 2025

robert

Nice property and location.

8/10

Excellent

20 Oct 2025

Denise

Very clean and quaint. We were surprised how much you could hear the other guests, especially when using water,(flushing the toilet, running the shower, etc). In addition, the shower water pressure was way to hard to the point of being painful.

Leisure Partner

8/10

Excellent

20 Oct 2025

Lisa

The room was clean. We stayed in a lake front suite which the view was beautiful. The kitchen in the suite needs some updating but was clean.

Leisure Friends

10/10

Exceptional

18 Oct 2025

Vincent

Had one minor issue. Informed the front desk and the issue was resolved when we returned from dinner🤗

Partner

10/10

Exceptional

15 Oct 2025

Lisa

We have been coming to Surfside for over 10 years and keep coming back. Clean rooms, comfortable beds, eaay check in, and relaxing grounds. We love the option of being poolside or beach side. This time of year we dont go swimming but we still enjoy sitting in the beach chairs to watch the sun rise with a cup of coffee. They are updating the cabana bar! We cant wait to come back next season to check it out! We highly reccomend staying at the Surfside! Walkable to all that Lake George downtown has to offer, shopping, food, arcades, bars, biat tours, ALL OF IT!

Leisure Partner

8/10

Excellent

13 Oct 2025

Sharmin

our experience was so far good, except one thing . they do not have phone connection with the office . we could not make a call to main desk for any inquiries!

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Dawn

Location is perfect for our trip. The staff was friendly. But the shower was awful. There was such a low water pressure it was hard to even wash shampoo out of your hair. And many of the showers were very very loud.

Friends_and_family Friends

8/10

Excellent

13 Oct 2025

Joseph

😀

Leisure Family

6/10

Pleasant

12 Oct 2025

Rebecca

Booked this hotel last minute for a one overnight stay. It was fall and chilly so we went to adjust the heat but it would not turn on. Maintenance came to fix it but after going to dinner, it was still cold in the room. Had to call maintenance again to come fix it again. They came back again and said it was fixed again and the room should warm up soon.

6/10

Pleasant

12 Oct 2025

karen

Very disappointed that the bar and restaurant was not open it was the reason we booked this place and on top of it we still had to pay a resort fee when nothing was open.

Partner

8/10

Excellent

11 Oct 2025

Joe

This is basically a pretty decent hotel. Its main attraction is that it’s a 2 to 3 minute walk down to the beach. I’m a guy, and I normally don’t notice these things, but the extremely wild colors of the carpet in.the main hallway and decor in the room is a bit much. Otherwise, the room is OK, nothing is extraordinary about it. I am not sure why it was rated an eight on Expedia. I would put it at a 6

Leisure Self

10/10

Exceptional

08 Oct 2025

Erika

All staff are very friendly and accommodating. Easy access to the pool and beach. Close to downtown LG, walkable. Totally enjoyed our visit.

Leisure Family

10/10

Exceptional

08 Oct 2025

David

We had a nice lakefront room just a few steps from the lounge chairs and beach area.

Partner

8/10

Excellent

07 Oct 2025

Mark

Great locale, had an inside room with no view of water which was sad, restaurant and bar closed whose access was part of why I booked. Room basic but comfy.

Self

10/10

Exceptional

06 Oct 2025

Debra

Very nice too
, loved 3rd floor balcony

Leisure Friends

10/10

Exceptional

06 Oct 2025

Jessika

Family friendly, very clean and complete rooms, lake front , everything ready for enjoy

8/10

Excellent

06 Oct 2025

brianna

Great rooms, great location!!

This a great hotel, reasonably priced for the area (in early October). With its own beach and pool, and in walking distance to the downtown area, it really can’t be beat! I enjoyed my stay so much that I asked to stay another night and while my current room was unavailable, they let me move straight away into a room downstairs. Both rooms were nice, but had noticeable dust and heavy cobwebs on the walls and lights above the sink; everything else was very clean! My only complaint is that the plumbing/water in the shower is so insanely loud- I could even hear the neighbors. These are minor in the grand scheme, if you are ever in the Adirondacks/visiting Lake George, I highly recommend staying here!!

10/10

Exceptional

05 Oct 2025

Melanie

Great stay! Did not.like that I purchased a ground floor room to have parking outside my door. It was first come, first serve parking. I had to park in a mearby parking garage

Partner

6/10

Pleasant

01 Oct 2025

Tahera

Staff behavior. Bad manners. They don't listen to customers' problems..

Leisure Family

8/10

Excellent

28 Sep 2025

Karen

Mattress was uncomfortable. Accessible room was well thought out with exception to the bed height. It was about 3-4” above chair height. Property is not very accessible. Main building is accessible and you can get to the dining room where the serve breakfast. There is a large slope to the pool but the pool itself is not accessible. Beach area is not accessible. I am not sure about the bar since it was being renovated.

Partner

10/10

Exceptional

26 Sep 2025

Robert

I have no complaints everything was good. Rooms were clean and I would stay again.

8/10

Excellent

23 Sep 2025

Steven

Great overnight

Best water pressure ever. Place was clean, pretty well kept

Partner

4/10

Poor

23 Sep 2025

William

If you book a lake view room you have to haul your luggage a great fistance as there is no parking wiyh 300 feet of the buildings, no help no carts.
Front desk rude and uncaring. Resturant and lounge not open. Empty place.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Michael

Very convenient and helpful staff

4/10

Poor

21 Sep 2025

Bruce

Was charged additional fees after expedia clearly states prices include ALL fees and taxes. This is a lie

10/10

Exceptional

17 Sep 2025

Claudette

Loved my room and getting away for the holiday weekend

4/10

Poor

15 Sep 2025

Trish

Upon check-in I told Sadie at the front desk that I had paid extra to not be on the first floor because I felt unsafe. Sadie looked and then informed me that the hotel was booked and there were no second floor properties available for less than an extra $100 per night. She then said it was Expedia's problemThe hotel was empty except for (starting at 5am) a large group of loud spanish speaking men who stayed in the parking lot outside of my sliding door the entire day until a large white van picked them up at the end of the day. The ac never worked and I had to crack my door for air so in addition to safety issues never slept because of the loud men outside my door daily. The bath also does not have a vent so good luck traveling with a partner. Stay somewhere else, there is a million better choices all around the area and Sadie should consider a job not in customer service

Leisure Partner

2/10

Poor

15 Sep 2025

Allen

Appalling! They DO NOT have 2 bedroom suites!

Absolutely the worst hotel experience of my life! Be warned: they lied about the room type. I booked what was advertised as a two-bedroom suite, but on arrival it was just a cramped one-bedroom suite with an extra bed in the common space.

When I calmly raised this with the front desk, they sneered “too bad for you” and shouted over me the entire time I tried to speak. They admitted they don’t even have real two-bedroom suites but refused to move us or make it right.

When I pressed the issue, they ordered me and my party to leave the premises under threat of calling the police. That was all while I hadn’t checked out and still had a charge on my card. Imagine paying for a stay, being screamed at, kicked out for daring to object, and then still billed for it.

And even if management hadn’t been hostile, the room itself was appalling: horrendous odor, rundown furniture, noise from every direction (not an exaggeration), and multiple “amenities” closed without warning. No breakfast, no rooftop, despite being the very reasons we booked.

In short: false advertising, abusive staff, unlivable conditions, and fraudulent billing. Stay far, far away.

Friends_and_family Family

4/10

Poor

13 Sep 2025

Megan

Manager so nasty . No amenities on site yet charged a fee

Leisure Partner

8/10

Excellent

13 Sep 2025

Arcelie

Close to the water

10/10

Exceptional

11 Sep 2025

Lisa

Great location

2/10

Poor

09 Sep 2025

Laura

Check out at 11am and not able to stay on property or use the pool should be disclosed in advance.

10/10

Exceptional

08 Sep 2025

Timothy

The restaurant by the lake was very nice, rooms were clean and comfortable

8/10

Excellent

06 Sep 2025

Vita

Great place to stay fo a few days ,clean rooms good location!!!! We like it.

Leisure Family

4/10

Poor

04 Sep 2025

Ann M

It would have been nice to have a bar and Restraunt as advertised. But they were all closed on holiday weekend. Booked there to have the facilities on site and had nothing. Waste of money very unhappy about with stay. Had to pay a 25 dollar a day resort fee which is fine but no drink or food available at the resort.

10/10

Exceptional

03 Sep 2025

Javier

AMAZING Resort

10/10

Exceptional

02 Sep 2025

Sharmin

Great!!!

Leisure Family_with_children

6/10

Pleasant

01 Sep 2025

Dana

Second time staying at this property! Two small children, convenient to town, lake is safe & clean, decent pool and nice rooftop with delicious bar food. Breakfast on site. Rooms in the front are a bit outdated, stay more down towards the lake if you can. Will say I was highly disappointed with the front staff, highly unprofessional after a miscommunication with using lakeside after “check out” be aware, can not stay on property past 11am lol

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

bianca

Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home.

Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us.

Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!

Leisure Family

10/10

Exceptional

30 Aug 2025

CHRISTINE

Great spot great location to village
Free kayak and paddle boards
On site breakfast lunch and dinner
Food service at pool
Staff all friendly

Leisure Partner

8/10

Excellent

30 Aug 2025

michael

Good location, walkable to town. Some rooms were smaller than others. Toilet seats were very low.

Leisure

10/10

Exceptional

30 Aug 2025

Harry

The staff provided immediate attention when needed.
Room was cleaned daily and fresh towels each morning.
Room was very comfortable

2/10

Poor

27 Aug 2025

Elizabeth

The staff at this hotel was so rude and unaccommodating, the worst experience we have both ever had!

6/10

Pleasant

26 Aug 2025

Miranda

Not the best place I've stayed

The front desk girl at checkout was a very friendly and helpful. But our bathroom door wouldn't shut. The staff at the Rooftop lounge was the rudest I've ever experienced, and was disappointed that there is a 10pm curfew for all outdoor areas. You can't even go sit by the lake quietly to relax after 10pm. Will probably try a different place next time we visit.

Friends_and_family Family

8/10

Excellent

26 Aug 2025

Diane

Hotel was very clean and beds were comfortable. Walking distance to many shops, bars, and restaurants. Pool and beach area was very nice. Will definitely stay here again.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Timothy

Room was great. Walking distance to everything. Kevin the bartender was awesome!

8/10

Excellent

17 Aug 2025

Mazal

Stayed there for the 4th of July. It’s a fun family hotel for the weekend

8/10

Excellent

15 Aug 2025

Wendy

Nice place but definitely not a resort and they charge you $20 extra a day for a resort fee. Beach area is small. Our room was comfortable.

Leisure Partner

6/10

Pleasant

14 Aug 2025

Lynn

The water was extremely hot in the sink. The only way to use the cold water was to turn the sink on to barely a trickle. The pipes in the shower clanked like they were going to burst. At night you could see light coming into the room from all around to door from the outside. The stairs were the only option for access to the second floor and they were very slippery/slick/narrow. Not a terrible place. But figured it would be a tad better.

Leisure Family_with_children

8/10

Excellent

14 Aug 2025

BRENDA

Room was what we asked for, very clean and well appointed. From the picture of the room balcony, we thought we were getting a lake view. Our view was the back of a building. Management told me we got what we paid for. The property offered many amenities, pool, private beach, water equipment, etc. but there were lots of stairs to access them. Mobility challenges made it difficult to use. The resort is very nice, very clean and comfortable.

Leisure Partner

4/10

Poor

14 Aug 2025

Angela

Parking is atrocious. Lakeside rooms are actually facing the pool.
Overly priced for a double room with the 2nd room being the size of a closet. Overall- nice resort. Plenty of amenities and one of the biggest beaches on the strip

Leisure Family

10/10

Exceptional

12 Aug 2025

Gina

This was our second time staying here and it was just amazing! I will recommend it to anyone!

Leisure Family

2/10

Poor

10 Aug 2025

Betul kamer

Our stay at this hotel was far from what we expected. At the bar, we were left waiting for over 30 minutes without service, while other guests were served promptly, which left us feeling unwelcome.

Before arrival, I had arranged a late check-out with the hotel and received confirmation. However, on the morning of our departure, while relaxing at the beach, a staff member came over and, in a very dismissive and unprofessional tone, told us our stay was over and we had to leave immediately. This was both embarrassing and frustrating.

Overall, the lack of courtesy, poor communication, and unwelcoming attitude made this one of our most disappointing travel experiences. We truly hope the management takes steps to improve guest treatment in the future.

10/10

Exceptional

09 Aug 2025

Tammy

Beautiful view of the lake. Will definitely go back

Leisure Family

10/10

Exceptional

09 Aug 2025

Mostafa

This place is nice and very close to all attraction, The lake side beach was a very fun place, kids friendly, Kayaking, surfing, BBQ place, pool was free here included with room rent, They have multiple types of room with different rate you can pick as per your requirement. Very delicious Food on the restaurant, We enjoy our vacation and would love to visit here again. My kids told me it was best vacation house for them.

6/10

Pleasant

09 Aug 2025

Arthur

Kayak opportunity s weak according to property size.
Grill should be with gas like nearby hotels.

Leisure Family

8/10

Excellent

06 Aug 2025

Lorena

The property is very clean well maintained . It’s is quite large and very occupied. I didn’t like that guests were showing up at the beach early morning and reserving chairs (by placing towels and other items on several chairs) … they also did this at the pool ! Therefore, when we got there at 10-11 am there was only 1 place that was vacant..! This should not be allowed to happen ! It is not a large beach !!!

Leisure Friends

2/10

Poor

04 Aug 2025

Christina

Worst place I have ever stayed, don’t do it!

Dirty old motel that never changed our sheets! We had to walk up 3 sets of old rusty steps to get to our crappy little room with holes in the walls. Carpet in front of the room was stained and about 20 years old! Place was disgusting! We left we couldn’t do it! I don’t recommend and will never be back! Over price awful place.
I recommend Scotty’s resort down the street!

8/10

Excellent

03 Aug 2025

Stephanie

Clean, comfortable beds, great location. The only complaint we have for families with strollers was the elevator was on the slower side. As far as the lake area, the guests would take up beach chairs for hours with just a towel or their belongings on them which wasn’t very nice but the free water activities were a plus!

6/10

Pleasant

03 Aug 2025

Carolyn

Just Ok

Room not very close to the beach - but was represented as right off the beach - and when you finally got down to the beach the it was small. the beds were hard and made a lot of noises when you rolled over, but awesome pillows. One great thing was they are electric car friendly.

Partner

8/10

Excellent

28 Jul 2025

Marisel

Lovely room, clean and great staff. The hotel is close to everything and very walkable to center of town.

Leisure Friends

8/10

Excellent

28 Jul 2025

Nadine

The property was very clean. We stayed in the building that has indoor hallways and that was great. Housekeeping was good. Front desk staff needs training on how to deal with customers. Upon check out we asked for a 30 mins extra because the fire alarm woke us twice the last night we were there. We were told flat out no after spending 5 nights there and a pretty penny! The mattress was not very comfortable either.
Front desk staff not very friendly or welcoming seemed to argue with all the customers. When customer said something they always had a rude answer. Staff needs training on customer service.

4/10

Poor

28 Jul 2025

Michael

Do your research

Just not a great stay. Thought we were getting a loft room with balcony. Not so. Property didn't really care to help because we booked with hotels.com. Parking was an issue because i could not diplay my parking pass. Fights in rooms, fire alarms. Alot of money for not much in return.

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Michael

Trashy clientele but makes sense given the low prices. People all hanging out drinking and smoking on their front patio.

8/10

Excellent

25 Jul 2025

Gary

Perfect spot. Close to everything and well-kept property. The price was fair for the time of year I booked it. While not wowed by anything, it was perfect for a weekend getaway. Pool closing and opening - 9 am - 9 pm could be extended, but other than that, great spot at LG.

Leisure Family

8/10

Excellent

24 Jul 2025

linda

Great location

10/10

Exceptional

24 Jul 2025

Pat

Loved our stay here. Will definitely recommend for families.

Leisure Family_with_children

8/10

Excellent

22 Jul 2025

Peter

Very close to lake awessome

Leisure

10/10

Exceptional

21 Jul 2025

John

We had a wonderful time.

Leisure Partner

8/10

Excellent

20 Jul 2025

Nawaraj

By the lake, has private beach. Did free kayaking.

Leisure Family

10/10

Exceptional

19 Jul 2025

silvia

Prime Location

Leisure Partner

10/10

Exceptional

19 Jul 2025

Michael

Great place and great location

2/10

Poor

13 Jul 2025

Laura

The rooms had very little insulation between them. We could hear the people next door to us snoring, fighting and coughing. The people above us were running all around from 5am-10pm. If staying here I’d recommend requesting an upper floor room. It was also concerning that our room smelled like pot as people kept smoking on the beach. Not easy to explain to your child! Very disappointing visit.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

John

The room was super clean and the property was right on the lake and walking distance to the town.

Leisure Family

10/10

Exceptional

09 Jul 2025

Anatoliy

Family vacation

Great place to stay in Lake George area!

Friends_and_family Family

8/10

Excellent

07 Jul 2025

Gregg

Lake George

Great location, pool and beach. Price was reasonable, I’d definitely go back

Self

8/10

Excellent

07 Jul 2025

Austin

The check in front desk staff was extremely friendly and accommodating, had an inconsistent with my young daughter and they checked us in early and let us use the facitities. The check out staff not so much, called before check out to make sure we were leaving, and just rude. We love staying here every year but this might be the last

Leisure Family

10/10

Exceptional

06 Jul 2025

Noel

Awesome place

10/10

Exceptional

30 Jun 2025

elaine

You won't regret staying here.

Leisure Partner

8/10

Excellent

30 Jun 2025

Annamae

Rooms were great very clean.

8/10

Excellent

29 Jun 2025

ian

Great location right down the road from the shops and restaurants!

Leisure Family

8/10

Excellent

29 Jun 2025

Nicole

Very nice very clean I would definitely say again

10/10

Exceptional

24 Jun 2025

Gregg

Very nice, great location

Partner

10/10

Exceptional

22 Jun 2025

David

It was great place for families

Leisure Friends

10/10

Exceptional

20 Jun 2025

Monica

Wonderful hotel from start to finish

10/10

Exceptional

17 Jun 2025

Louis

Was a great place to stay. Very clean and quiet ,easy parking and great staff. Accessible to everything

Leisure Partner

8/10

Excellent

03 Jun 2025

Iris

Check-in was great with a friendly staff member!
The rooms in the premiere building are nice; clean and comfortable.
Check out was disappointing since the front desk agent was on the phone and didn’t acknowledge me and kept looking at her computer, She finally stepped away to a back room and finally said she’d be right with me but when she returned she went back to the caller, She could have answered my quick question at this point. Finally I had to leave since she was taking a very long time on phone.

Leisure

10/10

Exceptional

29 May 2025

Lorraine

I enjoyed the property and all the things that it has to offer. The rooms were very clean and the beds were ver comfortable. I will be coming bbace very soon.

10/10

Exceptional

16 May 2025

mark

They were very helpful with everything. Chris was Outstanding.

10/10

Exceptional

04 May 2025

Tracy

The location is great! Rooms are nice. Would definitely stay here again. The only thing I didn’t like is that they charge a resort fee even when there is nothing you can use at the resort due to it being off season? Other than that everything was great.

10/10

Exceptional

26 Feb 2025

CRISTHIAN

Very good location

6/10

Pleasant

23 Feb 2025

Roxane

This is primarily a summer resort that being said the heat would not go down in the room even tho it was 20 degrees outside the only way to cool off the room was to leave the door open. Then wake up at 3am cuz it was freezing in the room. Called downstairs the first night but there was no one to help that night. Went to the front deak the bezt morning they said they would fix it. Left the room for a day of ice fishing and dinner got back to the rook around 8pm to the same heat situation and again because of the time no one was there to help us with it again. So that was annoying. Also there is no working wifi.

Leisure Family

10/10

Exceptional

03 Nov 2024

Stephanie

Such a beautiful hotel with amazing staff

Leisure Friends

10/10

Exceptional

20 Oct 2024

Meighan

Everything was great except the parking for multiple vehicles.

8/10

Excellent

11 Oct 2024

Catherine

Loved the place we will be back

Leisure Partner

6/10

Pleasant

06 Oct 2024

Lee

I’ve always enjoyed my stays at Surfside. I enjoyed my stay for the most part on my recent trip with one Exception. They had a wedding while we were there and no spots were left for customers. Had to park offsite and across the street. Very frustrating and not handled well by Management. Other than Management, staff was great!

Leisure Family

8/10

Excellent

06 Oct 2024

Colette

Everything went as expected except there happened to be a wedding at the time of check in. This made it challenging to find a parking space near our room.

Leisure Family

8/10

Excellent

06 Oct 2024

Mary

I liked the room and the view of the pool and the lake. What I didn't like was, we had no parking space when we came back from having dinner out. They had a wedding and they took all the spaces.