Shirley Retreat Hotel

8/10

Excellent

17 Mar 2026

Erik Matthew

Easy daytime walking up & down HOPE ROAD, to Bob Marley Museum & Devon House. The Shirley has the very basics covered, no frills, but good location.

2/10

Poor

16 Mar 2026

tina

Great location. Close to Devon house, Bob Marley museum

10/10

Exceptional

13 Mar 2026

Amelia

Parking was a bit tight and tricky. It was nice and cozy overall.

Partner

10/10

Exceptional

02 Mar 2026

Alfred

Parking was a breeze

6/10

Pleasant

26 Feb 2026

Ryan

The room was in good condition and met expectations. It was clean and ideally located, with quality social areas in close proximity. The staff were courteous, respectful, and easy to communicate with. This should definitely be considered as an option for anyone planning a trip to Kingston.

Partner

8/10

Excellent

21 Feb 2026

Daphne

Outside appearance, clean room and amenities, friendly staff

Self

8/10

Excellent

18 Feb 2026

Wilston

Yes.

10/10

Exceptional

12 Feb 2026

Marcia

Very clean. Staff excellent customer service

10/10

Exceptional

09 Feb 2026

Jolivette

The rooms were clean. The bed was very comfortable. There was no elevator, but the staff carried all of my luggage to my room (and I had a lot of luggage). Breakfast was DELICIOUS and reasonably priced. My Jamaican friends stayed with us on this trip and they said the breakfast was 'a real Jamaican breakfast'.

Business

8/10

Excellent

04 Feb 2026

Ann Marie

The room was clean and the staff (from security, receptionist, housekeeping and kitchen staff) was pleasant. Will definitely stay again and recommend to others.

Leisure Partner

8/10

Excellent

02 Feb 2026

Courtney Hugh

First, I had a pleasant experience with Shirley Retreat Hotel. The staff were very friendly, helpful and courteous. Room was clean and comfortable. I noticed one amenity missing: No Ice machine or Ice available.

Business_and_leisure Family

10/10

Exceptional

27 Jan 2026

ISAAC

The room was beautiful. I love the ceiling. I was in the carnation room. The cleaning staff went above and beyond, so quick and efficient and sooo polite and friendly. I would stay there just so I can see her again. The gentleman at the front door was so helpful getting us a taxi and directions to a good spot for food and also helped with our luggage. Mind you he didn’t have too and he still did. As well as greeting you with a warm welcome every time we saw him. The breakfast was really good at the hotel. I was sad I didn’t get to go more than twice, because it was better than the restaurants we tried around town. It was peaceful and the price was good too. Plus it’s close to everything for example Bob Marley museum, Devon House and Brooklyn Supermarket. if you like to walk like me and my husband. We’ll definitely be going back

Leisure Family

10/10

Exceptional

16 Jan 2026

Novena

All and everything was great, at Shirley Retreat

10/10

Exceptional

11 Jan 2026

Christopher

the room was immaculate, friendly staff, AC was workable, there was local TV and the cable was for subscription. YouTube was ok

Leisure Self

10/10

Exceptional

07 Jan 2026

Michelle

Clean room and renovated bathroom

Leisure Self

8/10

Excellent

06 Jan 2026

jacinth

yes they just need to put drinking glasses in the room make ice available

Business_and_leisure Self

10/10

Exceptional

01 Jan 2026

Ben

When I come to Jamaica i stay here. Love the staff. Great place to stay.

10/10

Exceptional

01 Jan 2026

Kevin

Great stay

Friends

10/10

Exceptional

31 Dec 2025

Manroe

Everything was ok, need ironing board in the rooms, and better WiFi service.

Business_and_leisure Family

8/10

Excellent

29 Dec 2025

Chyna

Staff was friendly and the room was clean and smelled very fresh.

Business_and_leisure Friends

10/10

Exceptional

25 Dec 2025

earlene

The rooms were spotless and very, very spacious.The staff was extremely accommodating

8/10

Excellent

24 Dec 2025

ERROL

Spent only one night while on business (in and out so to speak) but enjoyed the cozy quiet experience. Did someone say the rooms were soundproof?

Business_and_leisure Self

10/10

Exceptional

08 Dec 2025

Shelly-Ann

Ideal spot

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Lola

Great location, clean room and friendly staff. I will definitely stay theee again

Self

8/10

Excellent

30 Nov 2025

Craig

Clean room and central location means that you're close to everywhere

Leisure Partner

8/10

Excellent

24 Nov 2025

Rufina

Arrived early and nicely accommodated by the Front Drsk young lady. She even loan me her laptop to do urgent business.very pleasant person.

Inviting reception area. Roomz clean. Pleasant staff , comfortable

Leisure Self

10/10

Exceptional

17 Nov 2025

Stefan

I recently stayed at the Shirley Retreat Hotel in Jamaica and had a truly wonderful experience. Check-in and check-out were both quick and easy, which made the entire stay feel smooth from start to finish. My room was spotless, the bathroom was very clean, the sheets were crisp and fresh, and the King bed was incredibly comfortable.

The staff added even more to the stay. The security guard at night, Patrick, and another gentleman who worked during the day were always present on the property and consistently kind in every interaction. Their warm and attentive presence made me feel safe and welcomed throughout my stay.

Breakfast each morning was very good and filling, and overall the property is perfect for a quick trip. While it doesn’t have the typical hotel amenities like a bar or pool, it provides exactly what you need if you’re in Kingston to rest and recharge for the next day. They also clean the room daily with fresh sheets and towels.

I was extremely pleased with my stay and definitely plan to return in the future. The cost to stay here was at least 60% less than the major hotels in the area like the S Hotel, AC Hotel and R Hotel. The Shirley Retreat Hotel exceeded my expectations, and I highly recommend it to anyone visiting Kingston.

Business Self

10/10

Exceptional

17 Nov 2025

Tana-Sue

The staff was wonderful

Leisure Family

10/10

Exceptional

09 Nov 2025

AINSLEY

The staff is nice. We enjoyed our stay everyone was so welcoming. The chef is amazing great breakfast. This was a last minute booking. No extra fees, no waiting for the room to be ready. Stable wifi. A/C blows ice cold. The high wood ceiling is an added bonus. Room darkening curtains if you want to sleep in. Hot water with pull down shower head attachment. Quiet location with 24 hr security. My fiance and I had an amazing weekend stay. 10/10 recommend. Don't hesitate book here NOW!

Leisure Partner

10/10

Exceptional

22 Oct 2025

Anthony

We enjoy our stay there

Staff was very friendly.

Partner

10/10

Exceptional

10 Oct 2025

Odalma

Not a luxury hotel of course, but you get what you paid for; clean, confortable and safe place to sleep. Jamaican breakfasts was delish.

Business_and_leisure Family

10/10

Exceptional

08 Oct 2025

Lydia

This property was convenient and safe. It was clean. The bed and pillows were comfortable.

6/10

Pleasant

16 Sep 2025

Leanna

AC was not cooling. phone in rm not working to call front desk. Night shift girl was really friendly.

Business Partner

10/10

Exceptional

27 Aug 2025

Viana

Clean

Leisure Self

10/10

Exceptional

27 Aug 2025

Viana

Secluded

10/10

Exceptional

22 Aug 2025

Keisha

My stay was very relaxing and the lady that cook she is so good 😋😋😋

Leisure Self

10/10

Exceptional

19 Aug 2025

Anthony MIller

Shirley Retreat was absolutely amazing and the service was excellent. I had to stay overnight in Kingston and they made the stay very pleasant and welcoming. I will always pick Shirley retreat when I am staying in Kingston

Business_and_leisure Family

10/10

Exceptional

12 Aug 2025

Jody

Clean and friendly staff. Excellent for an overnight stay

10/10

Exceptional

11 Aug 2025

Desmond

Good

Leisure Self

10/10

Exceptional

09 Aug 2025

Moroslay

Nice

10/10

Exceptional

06 Aug 2025

Nzaandi

This was a place booked last miniute for business trip. They went out of there way to ensure that my son did not miss his flight as he missed it the first check out day . He went back directly from the airport after the missed flight and they accomadated him. The security was sent to do the wake up call the next day. Security on property and reliable staff. Would definitely recommend this place.

Business Self

10/10

Exceptional

04 Aug 2025

Christopher

I like everything it peaceful and quiet and the security guard is very understandable and very professional. For some reasons I think he is the manager because he is so spectacular, lots of respect to the teams aswell. The room was always fresh and clean.

Business_and_leisure Self

8/10

Excellent

28 Jul 2025

Pauline

no comment

Leisure Partner

10/10

Exceptional

26 Jul 2025

Ayana

Friendly staff and security

Business Family

8/10

Excellent

25 Jul 2025

Joyce and Carlton

It's very clean and safe

Leisure Partner

8/10

Excellent

08 Jul 2025

cheryl

Quiet

6/10

Pleasant

07 Jul 2025

Lynda

I liked that the property was in walking distance to some places of interest.
I liked the staff.
I didn’t like that lunch wasn’t available.
I hated that the air was blowing towards the door and not on the bed. This made trying to rest very unpleasant.

Leisure Self

8/10

Excellent

07 Jul 2025

Craig

I would go back.

Leisure Partner

8/10

Excellent

29 Jun 2025

Ian

Convenient location

Business Self

10/10

Exceptional

27 Jun 2025

laura

we liked it so much we came back and ended our Jamaica journey where we started at Shirly's retreat we had a different room and also super clean

Leisure Partner

10/10

Exceptional

27 Jun 2025

laura

this felt like home away from home. super clean!!!

Leisure Partner

10/10

Exceptional

22 Jun 2025

Yanique

Simple check-in process. The property is quiet, very clean and offers all the necessities for a comfortable short stay. A good option for local and international visitors to Kingston.

Leisure

10/10

Exceptional

20 Jun 2025

nadine

Everything was great!

Leisure Partner

8/10

Excellent

18 Jun 2025

Marvalyn

It is in a quiet area, staff friendly

8/10

Excellent

03 Jun 2025

Arturo

I didn’t like too many people outdoors smoking marihuana

Leisure Family

10/10

Exceptional

28 May 2025

Sam

The room was clean and comfortable. Amenities were basic, but i was only there for one night. Need hooks in yhe bathroom for used towels and clothes

Self

10/10

Exceptional

24 May 2025

Shari-Jade

I had an amazing stay here! It was safe, clean, great breakfast and the staff was amazing. Would definitely visit again.

Leisure Self

10/10

Exceptional

20 May 2025

Paul

I like clean, white sheets, security. This place delivered what i sought.

10/10

Exceptional

13 May 2025

Lloyd

Quiet peace of mind .great staff who knows their job. Easy parking

Business_and_leisure Partner

10/10

Exceptional

13 May 2025

Ashley

The staff was very friendly and helpful. The property it self is well kept and my room was very clean. I can tell the staff takes pride in their work and it shows. I would definitely stay here again.

Leisure Partner

8/10

Excellent

10 May 2025

jessce

Not too far, and good price.

Leisure Partner

6/10

Pleasant

10 May 2025

Shirley

I checked in on April 28th for a week, marking my first visit to this facility. The location is good, and the staff is friendly. However, the facility needs some upgrades. I was disappointed that there wasn’t even a complimentary bottle of water in the room, especially considering the hot temperatures in Jamaica; this should be taken into account.

I had requested a ground-floor room prior to my arrival, but due to a lack of communication, I was not informed that the ground-floor rooms only have one bed each. Since I requested two beds, I was assigned a room on the second floor. This wouldn’t have been an issue if there had been an elevator, but the staircase was quite challenging for me. I appreciate the courteous assistance from the staff.

Leisure Family

10/10

Exceptional

28 Apr 2025

Jake

Colene was absolutely amazing with helping us with whatever we needed. Super sweet and super respectful. Very clean and nice rooms with high ceilings and AC

6/10

Pleasant

18 Apr 2025

LaRonda

Only complaint about the property itself was the clogged toilet on checkout day, but that stuff happens.

The huge issue was the attitude and behavior of the security guard, who while wearing a branded uniform shirt of the hotel, said he wasn’t part of the hotel staff. He was aggressive and dishonest, loudly accusing me of lying. There was an issue with him during check-in that I tried to ignore. It got worse on checkout morning.

Business Partner

10/10

Exceptional

14 Apr 2025

Alix Antoine

the staff is kind and frendly.

10/10

Exceptional

11 Apr 2025

Sally

Simple. Clean. Well run. Pleasant. Convenient. Great breakfasts. Great staff. Great security.

Leisure Family

10/10

Exceptional

31 Mar 2025

Ricascio

The staff made the stay feel like being home. They were very welcoming and helpful. Really appreciated them.

Business Family

6/10

Pleasant

26 Mar 2025

Ricardo

Pull up your luggage to the second floor by yourself. Not the most cofortable, but ok. Clean and safe.

Business_and_leisure Self

10/10

Exceptional

26 Mar 2025

Tonika

Felt like home

Staying at Shirley’s Retreat truly felt like being welcomed into the family. The employees go above and beyond to make you feel at home, creating a warm and inviting atmosphere. The hotel offers all the basic necessities, ensuring a comfortable stay.

One of the highlights was the food from Maurva's Kitchen—absolutely amazing! I highly recommend trying the local cuisine; you will not be disappointed. The hotel is in a safe, walkable area with plenty of restaurants nearby, and food delivery is also an option if you prefer to dine in.

While there isn't a microwave in the room, there is one available downstairs, along with coffee, tea, and hot water. The hotel also sells water and cold drinks at very reasonable prices. Another great perk is the location—it's within walking distance of the Bob Marley Museum, and the hotel staff is happy to assist with getting a taxi if needed.

The property itself is quiet, quaint, and surrounded by beautiful fruit trees, adding to its charm. If you're looking for a cozy, welcoming place to stay in Kingston, Shirley’s Retreat is a fantastic choice!

Partner

10/10

Exceptional

24 Mar 2025

Charmaine

Fantastic!! Great staff and breakfast!!! Will return for sure!

Business_and_leisure Partner

10/10

Exceptional

20 Mar 2025

Ayana

Friendly staff

Business_and_leisure Friends

4/10

Poor

18 Mar 2025

Devendra

The property is falling apart. Bathrooms malfunction, AC not working. You can’t even buy a water bottle from the reception of you don't have cash in local currency. Not worth the price ai paid.

10/10

Exceptional

15 Mar 2025

Anthony

The Shirley retreat was one of the most amazing hotels I have ever been to. If you’re looking for a quiet . This is the place if you’re not looking for a place with a pool I just want something quiet and easy. I would recommend sure retreat because it was so easy to get there and so easy to check in and the staff was just extra extraordinary. I would recommend it to anybody else.

Business_and_leisure Family

8/10

Excellent

14 Mar 2025

ADRIANNA

We came to Kingston on a quick turnaround trip on business. The property is closest to Kingston 10, Halfway Tree, Marley museum and all things Kingston. Room was quiet, clean and air conditioned. Only one channel on TV but WiFi throughout

Business Partner

10/10

Exceptional

08 Mar 2025

Ishika

Quiet and comfortable. Someone is always there to assist.

Leisure Friends

10/10

Exceptional

07 Mar 2025

Jv

No lunch or dinner

8/10

Excellent

22 Feb 2025

Gloria

The Dahlia room was very good.Hot water during the entire stay and good drainage in the tub.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Feb 2025

Nancy

I like that front desk staff and cook were friendly and professional.
I didn’t like that although there were two guests there was only one hand towel and the maid did not replace the hand towel or wash cloths after the first day.

Business Family

10/10

Exceptional

10 Feb 2025

Khelsy

This is my second stay at the hotel. The staff was helpful, property quiet and I felt safe. The room was also very clean and there was more than adequate parking for guests' vehicles. I recommend this hotel to anyone considering making a booking at this hotel.

Leisure Partner

8/10

Excellent

09 Feb 2025

Donovan

The property is well located to my areas of interest, easy access and affordable price

Business Self

8/10

Excellent

09 Feb 2025

Khelsy

The staff was helpful, hotel room was very clean, the hotel felt safe with its 24/7 security, the property was quiet and the property is in an ideal and convenient location.

Leisure Partner

8/10

Excellent

07 Feb 2025

Melinda

I stayed here before and will always return for short stays. Very convenient area. Staff are absolutely amazing ppl. I got an early check in (I was very early), always greeted with a smile and this hotel is one of the cleanest places I’ve ever stayed. My only issues this time was no phone in my room, no hot water at the sink and the bed was a bit hard but nothing that was unbearable. I will be back, feels like home!

Business Self

2/10

Poor

03 Feb 2025

Mark

Horrible property and poor service, value for money was certainly not there!

10/10

Exceptional

31 Jan 2025

Jasbir

Fabulous little hotel just a 5 min walk from the Bob Marley Museum. A safe hotel, basic but what we expected, very clean (I would have given it 6 stars if I could), easy to find, loads of parking. Staff are friendly. Very nearby in a few mins walk is a coffe shop, supermarket and a local bar and restaurant.

Leisure

6/10

Pleasant

27 Jan 2025

Gregory

Front desk had good customer service. Outside was beautiful. I felt safe. Room was nice and big.
Breakfast area needs and up do. We didn’t stay for breakfast. It was ok to stay the night

Leisure Partner

8/10

Excellent

24 Jan 2025

nakeaya

Reasonable property but a big secluded off the road so you had to be careful when walking at night

Leisure Self

8/10

Excellent

14 Jan 2025

Afiah

Was decent enough for the price. The only issue was they had a drink dispenser but couldn't sell drinks because the night staff couldn’t find the key.

Business_and_leisure Partner

10/10

Exceptional

14 Jan 2025

Tiina

Really nice people working here, super helpful!
Room is clean and comfortable. Location is nice.

Leisure Family

10/10

Exceptional

07 Jan 2025

Lloyd

Nice clean and quiet.

10/10

Exceptional

05 Jan 2025

Sanjay

The property is slightly old but is well maintained. Staff is very helpful. Even though I had to checkout they were helpful in keeping my luggage safe for a good 4 hours without any issue. They also let me check in early since I had arrived early

Leisure Family

10/10

Exceptional

03 Jan 2025

IRIS

The staff is courteous and the location is great

Leisure Partner

6/10

Pleasant

31 Dec 2024

Stephanie

Great place

10/10

Exceptional

31 Dec 2024

Atthiea

The food here was awesome Miss Maura kitchen was solid the best .. the staff were sooo kind and it feels like home .. mus visit

Business_and_leisure Self

10/10

Exceptional

30 Dec 2024

Hitesh

Good place, No problem 😊

Leisure Family

10/10

Exceptional

29 Dec 2024

Racquel

Probably the most comfortable, budget friendly accommodation I’ve ever booked.

Business_and_leisure

8/10

Excellent

12 Dec 2024

Christopher

I did not get the room that I picked on the ap.

Business_and_leisure Family_with_children

8/10

Excellent

12 Dec 2024

Kayde-Ann

Nice property for a short stay in Kingston, friendly, helpful staff. Ricardo at the front desk was especially helpful and a pleasant gentleman.Ms Maeve's food was fresh and nice.
It would have been nice to have 2 complimentary bottles of water which is normal when staying in a hotel or guest house these had to be purchased and there was some banging in the early hours of mornings that woke me up, but apart from that, a lovely, clean convenient place to stay.

Business_and_leisure Self

10/10

Exceptional

12 Dec 2024

Jaynelle

The gentleman at the front desk is so nice and professional. He literally treats you like family.

Leisure

10/10

Exceptional

08 Dec 2024

Diane

Clean, nice property, great location, very friendly people.