Name: The Courtleigh
Address: 85 Knutsford Boulevard, Kingston, JM

10/10

Exceptional

18 Jul 2026

Tanika

The staff was excellent especially the servers at breakfast

Family_with_children

10/10

Exceptional

16 Jul 2026

Claudia

I love staying at the Courtleigh Hotel! This was my third stay there. It is a wonderful hotel. The property is clean and the rooms are well kept. The staff is extremely kind, helpful, and friendly. The food is delicious. I love the location. It is walking distance from other food options and the Kingston depot of the Knutsford Express, a bus which will take you to other parishes in Jamaica. I will gladly return to the Courtleigh Hotel my next time in Kingston.

Self

10/10

Exceptional

16 Jul 2026

Bernard

This was my fourth stay at the Courtleigh Hotel, but without doubt my most enjoyable, relaxing, and memorable visit since I last stayed here several years ago.

The hotel has benefited from an impressive makeover, creating a fresh, modern, and welcoming atmosphere from the moment you enter the reception area.

The check-in process was smooth and professional, and I would like to particularly commend the gentleman on duty during the early morning of 14 July for his warm welcome, attentiveness, and excellent customer service.

The food and beverage offering has improved significantly. Breakfast now provides a wider variety of choices, and most of the restaurant staff were generally friendly, attentive, and eager to assist, helping to create a pleasant dining experience throughout my stay.

My room (805) was spacious, spotlessly clean, and well equipped. Having televisions in both the lounge and bedroom was a nice touch, and I especially appreciated the kitchenette, which made it easy to prepare light meals and added an extra level of comfort and convenience.

The housekeeping and porter teams deserve special recognition. They were consistently friendly, respectful, and helpful, and are a real credit to the hotel's management and staff culture.

One of the hotel's greatest advantages remains its location. Emancipation Park is just a five-minute walk away and provides an excellent setting for leisure, cultural and relaxation. 🇯🇲😃✔️

Self

10/10

Exceptional

14 Jul 2026

Stacy

The Staff were welcoming and kind and pleasant. The room was clean and breakfast was excellent every morning.

Family

10/10

Exceptional

13 Jul 2026

Vivene

The facility was very clean, breakfast was good, the cornmeal porridge was excellent, I enjoyed it.
The front desk staff at night when we arrived was not friendly.
But overall everything was good.

Family

8/10

Excellent

12 Jul 2026

Alafia

I did not get the room with a balcony that I had reserved. No upgrade this time

Self

8/10

Excellent

11 Jul 2026

David

Nice place to stay in Kingston.

Family

10/10

Exceptional

11 Jul 2026

Mitzie

Warm welcoming vibe the minute we stepped inside....thanks to the friendly, helpful staff we checked in and were in our room within minutes!
The room was spotless, beds comfortable and the view of the City of Kingston from my balcony was breathtaking.
We thoroughly enjoyed our breakfast and dinner while there and we will definitely be back.
Thanks you so much for providing the service that you do.

Family

10/10

Exceptional

09 Jul 2026

Rodrigo

Well maintianed, great staff

Business

10/10

Exceptional

09 Jul 2026

Lloyd

The service was excellent 👍

Partner

8/10

Excellent

07 Jul 2026

MARGARET

The Courtleigh Hotel is centrally located and therefore easily accessible. I enjoyed the gym and the early morning walk at Emancipation Park across the road.
Generally, the whole property was clean and obviously well maintained. The room was spacious and well appointed. The staff was friendly and helpful, however, I didnt appreciate how late in the day my room was cleaned. All the front desk and dining room staff were exceptional and professional. I appreciated the variety of food choices at breakfast. Everything was tasty and well presented. I will definitely return to that hotel whenever I visit Kingston again.

Partner

10/10

Exceptional

07 Jul 2026

D'Andrea

Great location and the staff is lovely.

10/10

Exceptional

05 Jul 2026

KaeAnna

Great breakfast

Self

10/10

Exceptional

03 Jul 2026

Steve

Ideal location to almost every location on the city. Great breakfast, friendly and helpful staff, bartenders were professional and results, and the room attendants did an exemplary job.

Thanks

Friends

10/10

Exceptional

03 Jul 2026

Alafia

Always a pleasure

Self

10/10

Exceptional

01 Jul 2026

Reginaldo

Excellent choice

Self

10/10

Exceptional

28 Jun 2026

Sharon

Theirs nothing to be disliked every thing was good Staff very professional respectful Excellent service the moment I came back home to New York I was telling my Friends and families about their my grandson said to me grandma please come back for his birthday next year and take him back there that was part of my treat coming down to Jamaica 🇯🇲 and having my 3 grandchildren’s staying with me into a nice clean place and they leave from their to their graduations
Again thanks very much for the warmth welcome it was my Birthday also thanks for the Hospitality
The Birthday was acknowledged 🙏❤️👍👍

Self

10/10

Exceptional

28 Jun 2026

Dwayne

Very good

10/10

Exceptional

27 Jun 2026

Maria Cecilia

The breakfast buffet was delicious. Dishes were varied from day to day. The staff gave prompt, courteous attention to requests. I was particularly impressed by the generosity of hotel management in allowing business travelers to use their board room for small meetings for free if no company has booked it for the day. This is great service. Lunch and dinner dishes were also of excellent quality and variety. I will definitely stay here again and recommend this excellent hotel to friends and family. The location in New Kingston is also very convenient.

Family

8/10

Excellent

19 Jun 2026

Lorenzo Lloyd

I had a very pleasant stay at this hotel. The staff were friendly, professional, and always willing to help. My room was clean, comfortable, and well maintained throughout my stay. The breakfast was fresh and offered a good variety of options to start the day. The location was also excellent, making it easy to get around. I would stay here again.

Partner

10/10

Exceptional

18 Jun 2026

Sandra

The best feature about the property is the staff. The staff is extremely courteous and warm. The ladies working at the front desk and the Craig, immediately made you feel welcome and as if you belonged. The servers at the breakfast were also extremely pleasant. I would definitely recommend!

Family_with_children

10/10

Exceptional

14 Jun 2026

JASON

Good value for money, can tell it's an old building but maintained and refurbished very well. Close to everything in kingston. Love the complimentary infused water in the lobby. The lobby always has a pleasant smell on entry. Only complaint would be the quality of the room service food, would give a 3/5 there. Room can be a bit noisy depending on the entry and exit of other guests, but its mostly quiet.

Self

10/10

Exceptional

13 Jun 2026

Joan

From the bell persons to the front desk staff to the server Patrick in the pool bar area. Everyone is extremely friendly and helpful. Will definitely continue to always make the Courtleigh my hotel of choice when in Kingston.

Self

10/10

Exceptional

11 Jun 2026

Charmaine

The ambiance at the Courtleigh Hotel and Suites is unl

10/10

Exceptional

11 Jun 2026

Amanda

Really enjoyed my stay at the Courtleigh Hotel. Everything was very clean, the staff was courteous and welcoming, and the service throughout the hotel was excellent. Everyone was efficient and helpful, and the overall atmosphere felt comfortable and well run. I’d definitely stay here again when I’m back in Kingston.

Self

10/10

Exceptional

08 Jun 2026

Verified traveler

I had a wonderful stay at the Courtleigh Hotel and Suites. I booked a double bedded room and I was given a suite. The staff was wonderful, the food was wonderful. It was very relaxing. I would stay there again.

Self

10/10

Exceptional

06 Jun 2026

Michelle

Great conference experience!

Business

10/10

Exceptional

01 Jun 2026

PATRICK

Not at this time

Self

8/10

Excellent

01 Jun 2026

Noel

Need to add a microwave in the room and possibly add a limited complimentary dinner

Partner

6/10

Pleasant

30 May 2026

Kenry

The food prices in the dining room are way too expensive, myself and other guests that I associated with white at the hotel went outside the premises and find much better and cheaper meals so they are loosing revenue because of overpriced meals.

Partner

10/10

Exceptional

25 May 2026

Wayne

I had a great time at this property this will be my number 1 choice in Kingston excellent staff

Partner

10/10

Exceptional

23 May 2026

Melissa

The staff were very friendly and helpful and made my stay very enjoyable.

Self

8/10

Excellent

18 May 2026

Marlene

This facility is nice and the staff was exceptional. I had a wonderful massage as well.

Family

10/10

Exceptional

17 May 2026

Sophia Ellory

I found the staff friendly, approachable and willing to assist - I needed help to understand the elevator - they were there. I needed something scanned - they were there. I needed needle and thread - they were there. Thank you. But of particular delight was the breakfast served every day - I stayed six days. I want to say a big shout out and thank you to Amoya - the Hostess in the breakfast area and to the chef who tantilised my palate with boiled yam, dumplings, creole mackerel and kidney. Thank you for everything! I totally endorsed anyone whoh want a quiet, clean, well maintained environment with excellent food - you found the Courtleigh.

Friends

10/10

Exceptional

14 May 2026

Kedean

Good hotel

Family_with_children

8/10

Excellent

10 May 2026

Rafique

Overall a good alternative to staying at the Pegasus all the time.

Self

10/10

Exceptional

09 May 2026

Chesley

Our stay was great! The staff were very kind and professional. The facilities were clean and updated. We loved that there were restaurants on site. We will stay here again

Partner

10/10

Exceptional

08 May 2026

Alafia

All goof

Self

6/10

Pleasant

08 May 2026

Alton

Customer services was good, staff friendly and helpful. Property is presentable.

Partner

10/10

Exceptional

06 May 2026

Lloyd

For me the breakfast was good.the dining room was very clean 👍 Overall the service was excellent

Self

10/10

Exceptional

05 May 2026

Erin

As a wheelchair user, I was still able to move around and that was important to me.

Partner

10/10

Exceptional

04 May 2026

Mischelle

The breakfast menu was fresh and plentiful. The property was clean and well maintained, the staff was friendly and professional in handling all aspects of the business.

Self

8/10

Excellent

04 May 2026

Patricia

Hot breakfast could be better

10/10

Exceptional

03 May 2026

Karl Anthony

Enjoyable breakfast. Friendly staff.

Business

8/10

Excellent

02 May 2026

Vernette C

The suite was very clean and spacious. A little dated but still comfortable and well maintained. Cleaning staff kept everything fully stocked. The breakfast buffet was ok but the regular menu had a lot more choices. Staff was very nice and helpful. Location is conveniently located (5 min walk) to Bijoux, a luxury retail jewelry store. Overall stay at Courtleigh was very good.

Business

10/10

Exceptional

02 May 2026

winslow

Breakfast was wondering. Always look forward to it. Staff was great to with service and to just have a conversation with. Rooms are clean and welcoming.

Family

8/10

Excellent

29 Apr 2026

Simone

It is a convenient hotel, within walking distance of many restaurants, banks, other commercial facilities. Great place to stay, there is a park near by as well.

Self

8/10

Excellent

28 Apr 2026

Diane

My stay at the hotel was overall just okay. The rooms were clean and well-maintained, which I appreciated. Breakfast was a highlight, offering a good variety of options each day to choose from. The staff was decent—nothing exceptional, but they got the job done. It wasn’t a bad experience, but it also didn’t particularly stand out.

Family_with_children

8/10

Excellent

27 Apr 2026

Onica

Our stay was comfortable and relaxing. No complaints.

Partner

8/10

Excellent

27 Apr 2026

Sheryl

Stayed in a suite. Room was very spacious and clean, it had a nice work area.
Cons - the AC in the bedroom wasn't not cooling but maintenance came and sorted it out. The toilet water kept running so I think it needs a new flopper ball, Other than that the stay was very comfy and room service was available and the staff was courteous.

Partner

8/10

Excellent

27 Apr 2026

Sheree

Throughout our stay, the front desk team and management stood out for their professionalism. Even when addressing concerns, they remained composed, attentive, and solution-oriented. That level of consistency under pressure speaks highly of their training and dedication.

The gym facilities were well-equipped, though cleanliness initially fell short. Once this was brought to their attention, the staff acted immediately to rectify the issue. Their quick response demonstrated a genuine openness to feedback and a proactive approach to improvement.

Housekeeping was generally satisfactory, though there was one instance where our room was not cleaned thoroughly. That said, when we raised concern, the team promptly offered to return and make it right, which we appreciated.

Family

10/10

Exceptional

26 Apr 2026

Letitia

Everything

Partner

10/10

Exceptional

21 Apr 2026

Juanita

Staff was helpful, room a and place was clean. Location was convenient for restaurants and things to do. I didn't like that I had to ask staff to reheat food as there was no microwave, but they didn't complain or look put out when asked. I also didn't like that some of the plants in the lobby had mealy bugs. Overall, great experience, beautiful and clean hotel.

Friends

10/10

Exceptional

21 Apr 2026

Winsome

Personable and beautiful

Family

10/10

Exceptional

20 Apr 2026

Kemoy

My first time back after migrating 20yrs ago. Immaculate staff, Immaculate property, Immaculate room. Continental breakfast was really good and a big shout out to our Driver Dr. Watson, Stetson and Bar Attendant Patrick, they made the experience warm and family like always ready to assist in any way they can. DEFINITELY, booking again.

Family

6/10

Pleasant

18 Apr 2026

Kelly-Kay

The bar staff and bellhop were the best at this property. Everything and everyone else was subpar. The ladies at the front desk will stay in your business. There’s no respect of privacy or boundaries. The balconies are huge with a nice view but the railing isn’t safe nor is the step going out to the balcony. The fire alarm will go off randomly, so maybe prepare for that. The room is okay though, could use some upgrades, starting simple with pillows and towels.

Friends

10/10

Exceptional

13 Apr 2026

Lascelles

Breakfast was fresh!!

Partner

10/10

Exceptional

07 Apr 2026

Barbara

Great services, food as always.
Home away from home

10/10

Exceptional

06 Apr 2026

Wilma

One night stay only - will certainly be returning to enjoy the other amenities.

Partner

6/10

Pleasant

04 Apr 2026

Shevanee

This hotel was alright and sufficient for a one night stay.

Family_with_children

8/10

Excellent

01 Apr 2026

Kenneth

Breakfast offered with room package did not align with our diet, but praises to Mrs. Reynolds for helping to make sure we were able to get breakfast that worked for us. Mrs. Reynolds and staff made our stay a plus!

Cabinet door to refrigerator would not close due to refrigerator being too large for the space

Shower could use deep cleaning, especially in between grout lines

Drape would not expand wide enough to keep daylight out

Family

10/10

Exceptional

01 Apr 2026

ARTHUR DAVID

Loved the bar

Partner

8/10

Excellent

31 Mar 2026

Collin

The Courtleigh Hotel is very nice with clean rooms and dining facilities. The staff was courteous and professional staff, but I would prefer some variety in the breakfast.

8/10

Excellent

30 Mar 2026

Sylvester

This property is excellent. The staff very attentive, friendly and helpful. My friend was very excited about the place.
The check in clerk was not the most friendly and was more rigid than was necessary? But the other staff and their friendly attitude made up for and feelings I had about the start of the encounter.
Again, this place will be one of my go to when I am in Kingston

Friends

6/10

Pleasant

30 Mar 2026

Anthony

The breakfast was no good and the bar by the pool, don’t even try to get a drink or wings and fries US$45

Self

10/10

Exceptional

29 Mar 2026

Noel

Excellent staff, Great food, clean rooms.

Family

10/10

Exceptional

29 Mar 2026

Claton

Food was great Staff was better than gois

Partner

8/10

Excellent

28 Mar 2026

Alric

Always a pleasure to stay at Courtleigh. Staff members are polite and helpful. Food by the pool bar area was delightful. Looking forward to staying there again soon...

10/10

Exceptional

28 Mar 2026

Rasheedah

I had an absolutely exceptional stay at this hotel from start to finish. The moment I arrived, I was welcomed with warm, professional service that immediately set the tone for a relaxing and enjoyable experience. The staff went above and beyond to ensure every detail of my stay was perfect, always greeting me with a smile and ready to assist with anything I needed.
The room was spotless, spacious, and beautifully designed, offering both comfort and style. The bed was incredibly comfortable, and I appreciated the thoughtful amenities that made the stay feel luxurious and convenient. Housekeeping maintained everything to the highest standard each day.
The hotel’s facilities were equally impressive, from the well-maintained common areas to the excellent dining options. Every meal I had was fresh, delicious, and served with outstanding attention to detail. The atmosphere throughout the hotel was calm, inviting, and well-organized.
What truly stood out was the level of care and attention to guest satisfaction. It’s clear that the team takes great pride in providing a top-tier experience. I felt valued as a guest and genuinely enjoyed every moment of my stay.
I would highly recommend this hotel to anyone looking for comfort, quality, and exceptional service. I look forward to returning in the future.

Partner

10/10

Exceptional

25 Mar 2026

Mallika

The staff at the hotel were extremely efficient, kind and helpful. I would highly recommend this hotel for anyone visiting Kingston.

10/10

Exceptional

24 Mar 2026

Janice

Love Courtleigh..staff is excellent, food is delicious, rooms are clean, the balcony provides a great view of sunset. Cant wait to come back.

Self

10/10

Exceptional

22 Mar 2026

DAVID

Room were very clean and the the staff were grreat.

Partner

10/10

Exceptional

20 Mar 2026

Howard

Excellent service

Partner

10/10

Exceptional

20 Mar 2026

Glenis

Everything was great , room clean , staff excellent

Self

10/10

Exceptional

18 Mar 2026

Antoinette

Good service.

Self

6/10

Pleasant

16 Mar 2026

Alison

One elevator was not working. The rooms are being renovated so not quite up to standards yet. The view from the room was beautiful. I have stayed here several times and usually have great rooms but this was just meh. The view almost made up for it but not quite.

Self

10/10

Exceptional

12 Mar 2026

Janette

Clean and a prime location close to everything

Self

10/10

Exceptional

10 Mar 2026

Shendon

Clean room, and friendly staff

Family_with_children

10/10

Exceptional

09 Mar 2026

Jason

Always a nice hotel

Self

10/10

Exceptional

07 Mar 2026

Shernet

Clean room & friendly staff

10/10

Exceptional

07 Mar 2026

Casmin

It was good. Would stay again

Family

8/10

Excellent

04 Mar 2026

Justin

Did not use it

Self

10/10

Exceptional

01 Mar 2026

judi

The hotel was neat clean and inviting. The reception area had a pleasant fruity aroma and was nicely decorated. The room was clean and pleasant. Breakfast was included and was excellent which gave us a good start to our day. The staff was pleasant and the amenities were fine. Hotel location was central and convenient.

Partner

10/10

Exceptional

01 Mar 2026

Sascha

Wonderful staff

10/10

Exceptional

01 Mar 2026

Rhondalee

Friendly front desk staff.

Partner

8/10

Excellent

28 Feb 2026

Tarik

Love the breakfast

8/10

Excellent

28 Feb 2026

Geneva

The room was well appointed, updated with beautiful decor. Very comfortable bedding. Very large space. The on-site restaurant had good food offerings. I would definitely stay here again and recommend to others. Great value for money. The only hiccup was that there was only one elevator working for the entire building. It was so frustrating I had to take off one Star.

Family_with_children

2/10

Poor

26 Feb 2026

Taneisha

Need Moore staff no bell man

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Venese

Room clean and beautiful, nice house keepers, very great management team and staff, Mrs Reynolds and other managers are helpful, friendly and professional, Craig and other staff at front desk are always friendly and helpful, Sedrina, Amoya and other restaurant staff are always nice helpful and professional I love the food it’s amazing good menu lots of options great Chef, clean restaurant , beautiful clean and nice lobby with sweet aroma. Hardworking maintenance team. everything about The Courtleigh Hotel is amazing. No complaints. No regrets ( LOVE THIS PLACE)

Family_with_children

10/10

Exceptional

25 Feb 2026

Venese

I kept extending my stay because of circumstances beyond my control, didn’t want anywhere else to stay the staff are very nice and professional Mrs Reynolds is very nice, professional and helpful, management team are extremely awesome (love them). Craig and other front desk staff are very nice and professional. The food is to die for great flavor with lots of options to choose from, very nice and clean restaurants with very friendly staff Sedrina , Amoya and all the staff are excellent. My room is clean beautiful and comfy. Very nice house keepers, hardworking maintenance team, No regrets, no complaints, Love this Hotel

Family_with_children

8/10

Excellent

24 Feb 2026

Krisann

Room clean , staff courteous and room service excellent.

Self

10/10

Exceptional

22 Feb 2026

Letitia

Room was comfortable. Staff was awesome especially the restaurant staff.

It was a wonderful stay!!

Partner

6/10

Pleasant

21 Feb 2026

Jacqui

Great location.The only thing that I really appreciated was the amazing breakfast. The customer service was ok but the hotel lifts need some work. One lift for 10 floors, including services is not good.

Family

10/10

Exceptional

19 Feb 2026

Courtney

Staff was very professional, helpful and courteous!

Partner

10/10

Exceptional

16 Feb 2026

verenia

Everything was excellent as expected.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Veronica

The Courtleigh is my favorite hotel in Kingston, been visiting since 2004.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Jodian

Pleasant staff
Nice clean room

Business Partner

10/10

Exceptional

15 Feb 2026

Romario

Good

10/10

Exceptional

12 Feb 2026

roger

.

10/10

Exceptional

07 Feb 2026

Maxwell

I had a wonderful stay at The Courtleigh Hotel and Suites from last Sunday until today. Everything was excellent. The staff were friendly, caring, and truly welcoming from start to finish. The front desk team was always helpful and kind, making check-in and any questions easy and stress-free.

Housekeeping was absolutely superb—special thanks to Nadia, who kept my room spotless every single day. Her hospitality and attention to detail did not go unnoticed.

The complimentary breakfast was always fresh and delicious. Big thanks to the chef and all the dining room staff for consistently great service.

Overall, shout-out to all the staff, even though I don’t remember everyone’s name. Your professionalism and warmth made this stay special. One love ❤️ I’ll definitely be back—no other hotel for me. Courtleigh all the way.