Name: Altamont Court Hotel
Address: 1-5 Altamont Terrace, Kingston, JM

10/10

Exceptional

21 Jul 2026

Kemar

Good parking

10/10

Exceptional

20 Jul 2026

Georgia Karen

I feel safe and comfortable and staff was very helpful.

Self

10/10

Exceptional

17 Jul 2026

Stephanie

My stay was ok, it’s clean and staff is friendly. The food is good. Nice place to stay.

Friends

10/10

Exceptional

17 Jul 2026

Ricardo

Love everything about this place this is my 3th here and can’t wait to come Bk again

Partner

8/10

Excellent

15 Jul 2026

Stephanie

it was around great stay.. I will sure to stay there again!!!

6/10

Pleasant

10 Jul 2026

Dwight

Decent Stay, But Room for Improvement
Rating: 3/5
Overall, my stay was okay, but it didn't quite live up to expectations.

The Good:
Location: The hotel is in a great spot, close to local restaurants, and easy to get around.
Staff: The front desk team was friendly and check-in was quick and easy.

The Bad:
Room Quality: The room felt a bit dated.I could easily hear traffic from the street and guests in the hallway.

Amenities: The Wi-Fi was incredibly slow and dropped connection frequently, which was frustrating. Forget about trying to watch the TV.

It’s a fine place if you just need a bed for the night, but they definitely have some room for improvement.

Self

10/10

Exceptional

10 Jul 2026

Nicole

The property was very clean and staff were very pleasant. My stay was very good, the servers at breakfast were very friendly.

Family_with_children

6/10

Pleasant

10 Jul 2026

Dale

Convenient, clean, good restaurant, friendly equals GREAT!!!

Self

6/10

Pleasant

01 Jul 2026

Joseph

It was ok solo I would stay there again

Self

6/10

Pleasant

01 Jul 2026

Kimesha

Staff very nice property old

6/10

Pleasant

30 Jun 2026

Regina

Staff and hotel was excellent but I had issues with TVs in room showing snow on live channels, one of the ceiling fans didnt work, could only get ice when restaurant open, and the limited food choices at breakfast was dissatisfying. I have a foot injury that happen prior to my trip so I need ice and was unable to get. Overall it was a nice hotel

Family

10/10

Exceptional

30 Jun 2026

ELIZABETH

I had an enjoyable stay here (spent 3 nights).The bed was extremely comfortable. We slept like babies.
Breakfast was great. Liked the option of choosing full Jamaican or continental breakfast.
Staffs were very friendly and helpful. We even got mangoes. They feel while we were waiting.
We will definitely return.

Family_with_children

8/10

Excellent

30 Jun 2026

GLENROY

It is clear that this place is in need of some renovation. Stain in bath and shower basin. Expose and peeling from walls. Some items are old and some just don't work. But the staff was super helpful especially the restaurant staff. Food and done super fast and they always attending to your needs. If you need just somewhere to stay overnight or a few days this is hotel is okay.

Self

8/10

Excellent

30 Jun 2026

JULIAN

A very good stay with the location being just about the best in Kingston. Staff was very friendly and professional. They even allowed me to check in hours early, which was a blessing because I was exhausted from travel. The only negative experience was that I had bought a good amount of food and drinks and put them in the fridge, only to realize hours later that the fridge had not been plugged in. So I had to discard most of the food. I don't know if this is their policy to unplug the fridge or whether it was just an oversight. So please check. Otherwise, everything was great.

Self

8/10

Excellent

30 Jun 2026

Juliet

The Food was good, I love the cleanness of the room and the staff was great! What I didn't like was the fact to get out of the building the buttons is not by the grill!

Partner

10/10

Exceptional

28 Jun 2026

Nichola

everything was excellent! breakfast was great

Family_with_children

6/10

Pleasant

27 Jun 2026

Cosmo

The room was clean and smell refreshing. The staff were not very informed and were mostly passive. They werent knowledgable and couldnt share no information to a visitor stranger of the community.
The bar needs a professional bartender and some entertainment.

Friends

6/10

Pleasant

25 Jun 2026

Chantelle

Wholesome breakfast options, courteous staff, convenient location.

Family_with_children

4/10

Poor

24 Jun 2026

January

The sheets on the bed had a brown smear on them, disgusting! And they won't provide sheets for a pull out couch bed, bare mattress no sheets or blanket

Family

10/10

Exceptional

24 Jun 2026

Daniel

I really enjoyed my stay at the Altamont Court Hotel. The staff was amazing

Self

10/10

Exceptional

22 Jun 2026

Michelle

My name is Michelle W and I am a forever returned guest once there is room availability there. I stayed 4 nights only as I came to lay my mom to rest.. a very sad occasion. I love the community environment at Altamont Court Hotel. On Tuesday night I went to the restaurant and Ms. Claudette was the server. She saw me all bent over rubbing my stomach. She came over, inquired what was wrong. I told her that I haven't been eating properly since the passing of my mom. She immediately went into help mode, got me tea to drink and then a nice bowl of pumpkin cream soup. Before, I left the restaurant, my stomach pain stopped, I was walking uprightly and feeling much better. Thanks to the management for having Ms. Claudette as a light and an asset to your company.

The front desk staff is very hospitable. Phillip, I was so happy to see him again on Friday, which he said that he was filling in for another worker. The CEO's, are very hospitable and will speak and engage with their guests. You will see them in passing and will never know who they are because they blends in with the guests and I appreciate that level of humility.

For my cons, this trip was the only time that there were multiple conversations about the breakfast. It wasn't tasty and was late. Servers kept apologizing because the food finished and more had to be cooked. I believe because it was cooked rushed, it wasn't enjoyable as before and so many of the food was wasted..I dislike to see food wasted. Thank you

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Michael

It was okay

Partner

6/10

Pleasant

20 Jun 2026

Ricardo

No comments, did not use any of the amenities. Breakfast was ok, not great

Partner

6/10

Pleasant

16 Jun 2026

Jacqueline

Food was good. My room was horrible.

Family

8/10

Excellent

15 Jun 2026

Alecia

Overall I am satisfied

Self

6/10

Pleasant

15 Jun 2026

Alisha

A convenient spot for a brief stay, though the rooms would be much better with some modern upgrades.

Partner

4/10

Poor

09 Jun 2026

Althea

Staff great , breakfast great but facility needed an update.

Self

10/10

Exceptional

09 Jun 2026

Danushka

Nice friendly staff

4/10

Poor

08 Jun 2026

Margaret

The front desk needs training
The face basin needs fixing
The phone in the room didn’t work had to use my US phone to call the front desk

Self

10/10

Exceptional

04 Jun 2026

Juliet

The front desk staff was polite and accommodating. The bedroom was clean and had no unpleasant smells. The bathroom was clean and the shower curtain was spotless. The restaurant staff was polite and attentive. Kalliesha was my server for both dinner and breakfast and she was courteous and polite to everyone. She encouraged me to try dessert which was delicious and a generous helping of bread pudding hit the spot for me. If I have to visit Kingston again, it will be at Altamonte Court Hotel.

Family

10/10

Exceptional

01 Jun 2026

Andre'

I loved this place. It’s an older hotel however staff was amazing, service was great, atmosphere comfortable. I’d definitely stay again!

Self

10/10

Exceptional

01 Jun 2026

Jerome

Even though my stay there was only 2 nights. The experience was amazing. Well prepared breakfast each morning was fantastic. Very friendly and helpful staff. Clean facility. The only flaw to the room was the shower opening. When taking a shower, the water splashed and pooled outside quite a bit.

Self

10/10

Exceptional

30 May 2026

Oshane

Looks better in person. Hopefully the owner upgrade the furnitures. Has lots of potential to be bigger and better because they did an excellent job with training their staff- very delightful, professional, pleasant and welcoming. Resolved issues quickly. Not everywhere you go you find that quality of staff. I would encourage the owner to capitalize on that and add some upgrades to make it more modern. I would definitely go back. I

Business Family_with_children

6/10

Pleasant

30 May 2026

Shemeika

My stay was okay. I got what I paid for. Staff was extremely helpful and friendly. I wish I had a room away from the

8/10

Excellent

29 May 2026

Saneka

I liked all the amenities and staff

Self

8/10

Excellent

29 May 2026

Carlyn

The breakfast needed more diversity. Limited options and unable to choose from the different options eg unable to mix Jamaican option with the reg options

Business

6/10

Pleasant

28 May 2026

Hassan

The staff was very nice and professional. The breakfast was amazing. The hotel itself a bit outdated but clean. I will stay here again in the future.

8/10

Excellent

25 May 2026

Claudene A.

I liked the location of the property that it's close to Knucksford Blvd, hence to public transportation, Emancipation park and the commercial area. I noticed that parking is available on site to people who rented vehicles.
I also liked the trees at the locale, and having a balcony which I used regularly.
The facility was clean; cleaned daily by the staff. I love that the bed sheets and linen smell like fresh laundry. The mattress was very comfortable.
The daily breakfast was delicious, with local menu: the staff was engaging and pleasant.
I would stay here again and recommend this hotel.

Self

10/10

Exceptional

24 May 2026

Keneisha

The room was cleaned and linen changed every day. Food was excellent and they serve a variety of local cuisine which is what I was looking for. The grounds was well maintained and cozy and location is not too far from New Kingston. We enjoyed our stay there, would book again.

Partner

4/10

Poor

20 May 2026

ALTHEA

Unfortunately it took 3 goes to get a comfortable room. First night we were unable to sleep due to the noisy building works carried out and the sound of generators. Breakfast was not nice, the fried dumplings were so tough neither me nor hubby could break a piece. The fried fish dinner was extremely over priced and tasteless. At every meal we left most of it. However most staff were courteous and professional. Hotel is in a great location but unfortunately we wouldn't stay here again especially as we found several giant Red Ants in the bathroom, in the sink, on the bathroom wall and in the bath, and these ants are known for biting really badly.

Partner

10/10

Exceptional

20 May 2026

Omario

Would definitely recommend and stay there again.

Self

2/10

Poor

20 May 2026

Marcia

Poor

8/10

Excellent

18 May 2026

Antoinette

Great stay

10/10

Exceptional

18 May 2026

John

Yes very satisfied

10/10

Exceptional

16 May 2026

Shane

The rooms are clean and the staff are very friendly .

Family

10/10

Exceptional

14 May 2026

natara

The internet worked and breakfast was great

6/10

Pleasant

12 May 2026

Kimiko

Breakfast started at 8, I had 5:30 am checkout, front desk staff did her duty. Room was dated but clean, didn’t even know/remember that there was a pool. Quick business trip, central and safe location, it did the job, should charge less for the hotel though.

Partner

8/10

Excellent

10 May 2026

Joan

The staff is always wonderful and accommodating.

Self

10/10

Exceptional

06 May 2026

Sandra JUDITH ANN

Yes all went well - staff is amazing especially Claudette in restaurant and also ladies at the front desk !
They have quick and reliable taxi service with gentleman ROCKY who is a true star. I was pleased to see such excellent customer service in Kingston Jamaica.

Self

10/10

Exceptional

03 May 2026

Ian

Great hotel love the staff also the environment

Partner

8/10

Excellent

03 May 2026

Frederick

The room was the breakfast need to be more jamaican

Business

6/10

Pleasant

26 Apr 2026

Jennifer A

On my visit the cleaning staff forgot to clean the room for 1 day out of my 9 day stay or they forgot to put soup or a shower mat back in the room after cleaning. This hotel is good only just for sleeping and not to stay and enjoy the pool or to relax at. The Jamaican breakfast was delicious although the portions were small and the staff was friendly and professional. The other staff were very friendly and helpful. It was mango season and I think they could have offered their guest mangoes or some kind of mango dessert or drink free since the mangos were going to waste.

Family

8/10

Excellent

17 Apr 2026

Lorna

Breakfast was good. Could have been better if fruits were included.

Self

10/10

Exceptional

16 Apr 2026

Cyril

I’ve been a loyal S Hotel guest for years, but after my stay at Altamont Court, I think I’m officially an Altamont guy now.
The food is genuinely excellent — the traditional Jamaican breakfast is a standout and reason enough to book a stay. Ackee and saltfish done right, and everything served with care. The bar is well-stocked too, so whether you’re winding down after a long day or catching up with friends, you’re covered.
But what really sets this place apart is the people. From the servers in the restaurant to the housekeeping team, everyone moves with warmth and professionalism. The ladies at the front desk deserve a special mention — super friendly, genuinely helpful, and the kind of hospitality that makes you feel like a regular from day one.
If you’re deciding between the usual Kingston spots, do yourself a favor and give Altamont Court a try. I’m glad I did.

Self

10/10

Exceptional

15 Apr 2026

Kareen

Breakfast great. Didn't sit by the pool

Friends

10/10

Exceptional

06 Apr 2026

Deloris

It’s always a pleasure to

8/10

Excellent

05 Apr 2026

Adolph

Conveniently located near major city centers.

Partner

6/10

Pleasant

03 Apr 2026

Jefferyson

Breakfast was good.

Partner

8/10

Excellent

02 Apr 2026

Paul

The breakfast was wonderful,

There were some guests in the dining area that were very loud. The servers could not tell them they were being disruptive as they say it’s a public area. It’s not a public area it’s a shared space. Unfortunately adults need to be reminded about their behavior.

Maybe signs need to be posted.

Otherwise we had a great stay.

10/10

Exceptional

01 Apr 2026

DAMAINE r

FD was awsome

Self

10/10

Exceptional

30 Mar 2026

Thomas

Breakfast fresh parking adequate staff friendly and helpful room clean and safe

Family_with_children

8/10

Excellent

25 Mar 2026

KARLENE YVETT

Property needs to be updated. Old fixtures and would do good with some painting. Staff is ok - polite , nothing to rave about.
Restaurant is good- breakfast was interesting they count how many pieces of food is on the plate and for some reason the food is always cold even though you just place the order.
Need also better lighting in rooms especially bathroom.

Family

10/10

Exceptional

21 Mar 2026

Armando

Ok

Self

6/10

Pleasant

21 Mar 2026

Jermaine

The rooms need to be updated the bathrooms or very dated and need to be fix up ive stay at the property many times over the years the the bathrooms need to me fix up bad bad

Self

8/10

Excellent

21 Mar 2026

Paul

Very kind staff

4/10

Poor

16 Mar 2026

Leila

The room was okay but had to change to another room due to no hot water. The breakfast was poor in quality

2/10

Poor

15 Mar 2026

Kian

It was

6/10

Pleasant

13 Mar 2026

Shawnekka

The breakfast options were good and the staff was pleasant. The evening receptionist was very helpful. The location is good. Think of it like a upscale bed and breakfast

I didnt like that our room hot water was not working and we couldnt get help with our bags because the person was not there yet.

Family_with_children

6/10

Pleasant

11 Mar 2026

Asa

Yes

Self

10/10

Exceptional

10 Mar 2026

OLIVE

Yes the pool side service was excellent.
I had my dinner with guests food was good 👍

2/10

Poor

27 Feb 2026

Clinton

Unfortunately I could not sleep the entire night in room 305 because yhe light from terrace outside the room shone through the bathroom which in turn shone through the bathroom door which also haveglass and thst light came through to the sleeping srea. It was like sleeping in broad daylight.

Self

6/10

Pleasant

22 Feb 2026

Charles

Room was in good condition but dated

Partner

10/10

Exceptional

19 Feb 2026

Omar

The room was good and the staff was courteous and quite attentive.

Friends

10/10

Exceptional

15 Feb 2026

Shelley

All was well. I would stay again.

Self

4/10

Poor

13 Feb 2026

Paul

Room was kept in impeccable condition by Staff everyday during my stay.

The power went due to weather conditions for a few hours and was quickly restored.

The room came with a TV which showed local and cable tv programs.
Since the power outage and restoration the tv didn't work even after speaking with reception several times no one reached out to me afterwards with feedback to find out if everything was ok.

The broadband also went down due to the power outage. There was secured internet service previously provided before the power outage.
When the power came back we were provided with an internet service which wasn't secure.

I stayed for 2 weeks without tv service and it miraculously came back on the day I was leaving.

I don't think I would stay there again for a long stay. Maybe a weekend

Self

10/10

Exceptional

12 Feb 2026

Cristian Arturo

All is ok

Business

10/10

Exceptional

02 Feb 2026

Catherine

Staff was very professional and accommodating

Leisure Partner

8/10

Excellent

02 Feb 2026

Shane

Yes

Business Partner

8/10

Excellent

30 Jan 2026

brigitte

Room was great as always

Leisure Family

4/10

Poor

27 Jan 2026

Beverley Lindsay

The room didn't have a microwave,also it was very noisy during the night and , early morning 😔 loud talking and door slamming, also I stayed for almost a month with no Gym it was out of service 😞, and no laundry in the hole, so out of a 100% I'll give it 30%👎

Business_and_leisure

10/10

Exceptional

26 Jan 2026

Dannilee

The service was great….the young lady at the front desk was extremely polite and helpful 🙏

4/10

Poor

23 Jan 2026

Sharon

Everything was lacking.

Business_and_leisure Self

10/10

Exceptional

20 Jan 2026

Stephen

Always a pleasure to stay here. The staff is so friendly and welcoming. Love seeing the same faces each time I visit

Leisure Family

6/10

Pleasant

16 Jan 2026

Kimberly Canullas

Good.just typical. The room is clean. But when we arrived there is no water. The towel bar handle is damaged. The AC is old and will take time to cool. The TV speaker is not good as tv is old. The place is quite. Breakfast food is fine but not satisfactory. Secured hotel though. We bought drinks on the bar like water and soda, price seems overcharge as the staff changed the price in the middle of us paying.

Business_and_leisure Family

8/10

Excellent

16 Jan 2026

Tashana

N/A

Business_and_leisure Self

8/10

Excellent

13 Jan 2026

Rudolph

The staff was very helpful and courteous. The room was clean and smells fresh. The restaurant on site provided meals

6/10

Pleasant

09 Jan 2026

Marsha

Amenities

Business_and_leisure Self

10/10

Exceptional

08 Jan 2026

Barrington

Nice hotel and location. Better than some all inclusive.

Business Family

8/10

Excellent

08 Jan 2026

Barrington

Everything was good except that the portion size was too small.

Business Family

10/10

Exceptional

08 Jan 2026

Jacqline

Rooms were clean and chic. The pool was great. Customer service from the servers at breakfast was okay and cordial, but not the most welcoming experience. Biased attitudes and seemed angry every morning (we were there for 4 nights). The front desk staff, security, and porters were great. Very professional, friendly, and unbiased. 10/10 recommend, even though the customer service at breakfast was undesirable.

Leisure Partner

8/10

Excellent

08 Jan 2026

DAVID

It was very good

8/10

Excellent

08 Jan 2026

David

It was excellent

10/10

Exceptional

07 Jan 2026

Jennifer

Staff, food, clean room, great location

10/10

Exceptional

07 Jan 2026

Norbert

Needs updating but very clean and pleasant staff

6/10

Pleasant

06 Jan 2026

Lorna

The room was ok and the staff were pleasant.

6/10

Pleasant

06 Jan 2026

Tashana

Staff experience A+
Room smelled moldy and wet on entering. Bad first impression.
Nice hotel just need a few maintaining.
Bar needs a mixologist and great music
Dining area not welcoming at all, needs better decor.

Leisure Family

2/10

Poor

05 Jan 2026

Lascelles

The place is a dump

Leisure Family

8/10

Excellent

04 Jan 2026

Warren

Convenient location however they should make sure that visitor rules are more evident at the time of booking.