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Sure by Best W. Calais Coquelles Tunnel s/ Manche

Calais · France

Avenue Charles De Gaulle, 1View location

8.6/10Excellent833 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Amenities7.8/107.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sure by Best W. Calais Coquelles Tunnel s/ Manche

The 3-star Sure Hotel by Best Western Calais Coquelles - Tunnel sous la Manche offers a comfortable stay for both business and leisure travelers.

Open 7 days a week, from 7:00 am to 10:00 pm, the hotel provides a tranquil setting with its green surroundings and ample free private parking, including space for buses. Guests can choose from a variety of rooms, including double, twin, and accessible rooms.

A cot can be added to double rooms upon request. Start your day with a comprehensive breakfast buffet in our spacious, naturally lit lounge area, which can be divided into two smaller spaces for added flexibility.

Explore the Opal Coast's 120km of stunning beaches, dunes, and cliffs, or visit nearby attractions such as the Cité Europe Shopping Centre, the Channel Tunnel entrance, and the Calais City Hall and Belfry.

Read more about this hotelShow less

With a stay at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche in Coquelles, you'll be within a 15-minute drive of Port of Calais and Regional Natural Park of the Caps and Opal Marsh.

This hotel is 1.5 mi (2.4 km) from Cité Europe and 1.6 mi (2.5 km) from Channel Outlet. Make yourself at home in one of the 43 guestrooms. Complimentary wired and wireless internet access is available. Bathrooms with shower/tub combinations are provided.

Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Coquelles?

This hotel has 161 square feet (15 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 10:00 PM
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Regional Natural Park of the Caps and Opal Marsh 0.6 km / 0.4 mi
Channel Outlet 2.1 km / 1.3 mi
Cité Europe 2.5 km / 1.5 mi
Baraques Beach 3.9 km / 2.4 mi
Royal Kids Parc De Jeux 4 km / 2.5 mi
Les Baraques Military Cemetery 4.1 km / 2.5 mi
Descenderie Beach 4.5 km / 2.8 mi
Digue Beach 4.6 km / 2.8 mi
Voiliers Beach 4.7 km / 2.9 mi
Grand Théâtre de Calais 4.6 km / 2.9 mi
Parc St Pierre 4.6 km / 2.9 mi
Second World War Museum 4.7 km / 2.9 mi
Burghers of Calais 5 km / 3.1 mi
Calais Hotel de Ville 5.1 km / 3.2 mi
Calais Lace Museum 5.5 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2000
  • Total number of rooms: 43
  • Number of floors (main building): 1
  • Double rooms: 43
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Small pets allowed (under 5 kg)Extra charge
Show 22 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Hotel safeExtra charge
  • Terrace
  • Newspapers
  • Electric kettle
  • BarExtra charge
  • Breakfast room
  • Conference room
  • Meeting room: 2
  • Projector
  • PhotocopierExtra charge
  • Business centre
  • Green Key (FEE)
  • Breakfast buffet
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 20 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable3 photos

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    FAMILY ROOM CONNECTING ROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Room amenities

    • Wi-fi
    • Central heating
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable1 photo

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    DOUBLE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable12 photos

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    DOUBLE STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Tea and coffee making facilities
    • Central heating
    • Wi-fi
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-1

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 20 m²TWN.AS
    TWIN CLASSICPhoto unavailable7 photos

    Sure by Best W. Calais Coquelles Tunnel s/ Manche

    TWIN CLASSIC

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Desk
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Central heating
    • Wi-fi
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sure by Best W. Calais Coquelles Tunnel s/ Manche

8.6
Excellent
833 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Lucy
The hotel was extremely clean and well maintained. The room was small but comfortable and very clean
Staff were very good, attentive and informative.
Breakfast was good - wide variety of food available for everyone's taste.
plenty of parking.
6/10
Pleasant
19 Jul 2026
Nathan
Good location for using the channel tunnel with the dog but amenities are very basic.
6/10
Pleasant
18 Jul 2026
Helen
We arrived and met the gentleman on reception who told us he did not have a booking for us, the hotel was full, but he could find us a room. Apparently our name was not spelt correctly but he did recognise us as staying previously (for many times now) . The room on the first floor was clean, but we were surprised there is no airconditioning as the room at the rear backs on to the sunsetting, we had an uncomfortable nights sleep.
Partner
6/10
Pleasant
18 Jul 2026
Alison
The photo's are clever as they present the hotel in quite a different light to how it actually is. The hotel is grubby, the rooms were tiny, but as we just needed a bed for the night, on our way back from touring Europe, it did the job. Unfortunately the tiny bathroom was grubby, with a shower curtain that should have been binned years ago. The towels are dreadful, thin, worn, grey and smelled stale. I keep better ones for my dog! On a positive, the parking was good and extra secure, with locked gates from 22:00 until the morning, which was reassuring as it was not a salubrious area. We walked a few metres passed the shopping centre, to eat at a nearby restaurant, and it was scruffy!! Rubbish everywhere, broken beer bottles, just not nice place to be. Breakfast was unpallatable, but the hotels saving grace was the manager, who in all fairness was absolutely lovely.
Partner
10/10
Exceptional
16 Jul 2026
Jan
Great stop over, stayed many times
2/10
Poor
16 Jul 2026
Sergii
Very bad breakfast and no aircon.
8/10
Excellent
16 Jul 2026
Abena
Good clean rooms good team response
Friends_and_family Friends
2/10
Poor
15 Jul 2026
DKIERAN
Bugs in the rooms, no air conditioning, extremely small rooms and nobody answers the emergency phone number
Business
8/10
Excellent
12 Jul 2026
Emily
Basic but clean and comfortable room. No AC but we were given a fan. Very convenient for LeShuttle
Partner
8/10
Excellent
12 Jul 2026
Stephen
Not so easy to find. Nice atmosphere and adequate accommodation. Room size slightly larger than the bed and the bathroom might be
A bit of a challenge for a slightly larger person. Breakfast excellent but we didn’t find anywhere within walking distance to eat on a Monday evening.
Partner
10/10
Exceptional
09 Jul 2026
Bruce
A comfortable night's sleep after a late ferry crossing.
Friends_and_family Family
8/10
Excellent
07 Jul 2026
Emily
Very convenient for LeShuttle. Area is quiet and feels safe. Small, basic room but perfect for an overnight stop.
Partner
10/10
Exceptional
27 Jun 2026
Naomi
Fabulous little place.. we stay often and the rooms are always clean, check in after hours is a breeze, very accessible.

Staff very friendly, parking secure, highly recommend
Partner
6/10
Pleasant
25 Jun 2026
John
No staff after 7. Bar had only one wine and one beer.
Partner
8/10
Excellent
19 Jun 2026
Markus
Thx for the welcome
Business
8/10
Excellent
12 Jun 2026
Veronica
Rooms were small but ok for one night.
Partner
10/10
Exceptional
10 Jun 2026
Maureen
Very pleasant to stay at this hotel … rooms are a little small but that was fine for my 1night stay
Partner
6/10
Pleasant
07 Jun 2026
Geoffrey
It was a basic hotel but a basic price so no real problem for just a one night stopover before catching the ferry.
Bathroom needed a small sink as no room to move. Bed comfy
Partner
8/10
Excellent
30 May 2026
Emma
Great little stop over after arriving in Calais. Room was great and communication for late check in was brilliant. Would definitely recommend.
Friends_and_family Friends
4/10
Poor
28 May 2026
Kalum
Staff were great lovely breakfast but our rooms were infested by ants and one of the shower didnt work, very small rooms too
10/10
Exceptional
22 May 2026
Stephen
Comfortable beds producing 9 full hours of sleep, good breakfast and pleasant helpful staff, Our third visit and there will be a fourth.
Partner
10/10
Exceptional
17 May 2026
caron
Always a good stay. Staff are exceptional, clean, comfortable rooms. Plenty of secure parking and decent sized spaces! Our go to overnight stop in Calais
Friends_and_family Family
10/10
Exceptional
14 May 2026
John
Good secure parking, very helpful staff
Self
10/10
Exceptional
04 May 2026
Elaine
perfect location for overnight stopover en route to & from south west France via Le Shuttle - staff always very friendly & accommodating.
Partner
10/10
Exceptional
02 May 2026
Caroline
Great hotel, very clean rooms, friendly staff. My go to hotel when I am visiting France
Self
8/10
Excellent
27 Apr 2026
DAVID
Accommodation great however smells outside room from drains horrible when window open
Partner
10/10
Exceptional
18 Apr 2026
Damian
Ok
Self
10/10
Exceptional
14 Apr 2026
Mary
Friendly staff and clean room. Perfect for one night before using LeShuttle.
Partner
8/10
Excellent
13 Apr 2026
Gary
Check-in was fast and easy. Staff were friendly and helpful. Breakfast had a good choice of food
Partner
8/10
Excellent
07 Apr 2026
Julie
A restaurant serving evening meals would be a definite plus
Partner
6/10
Pleasant
06 Apr 2026
Alison
Nice hotel but bathroom extremely cramped with no room to get dried after a bath or shower. The sink is far too big and takes up a lot of space. No bath plug so had to use the shower. The hairdryer started smoking when used and almost caught fire. There was not enough Tea, coffee and milk for two people and when more was requested, only two tea bags and two milks were reluctantly given. Nice breakfast though.
Friends_and_family Friends
10/10
Exceptional
30 Mar 2026
Deborah
Friendly staff, excellent choice at breakfast, lovely connecting rooms - one double and one twin. Close to Le Shuttle. Would definitely stay again.
Family
10/10
Exceptional
29 Mar 2026
Jacqueline
The breakfast menu was excellent plenty to chose from replenished regular. Parking safe.room excellent.
Partner
6/10
Pleasant
28 Mar 2026
Robert
Hot breakfast items were cold. Good choice of pastries.
Partner
10/10
Exceptional
22 Mar 2026
Gavin
Perfect as a stop over, clean and in a quiet area
Self
8/10
Excellent
11 Mar 2026
Fleur
Easy parking, clean rooms and helpful staff.
Friends_and_family Friends
10/10
Exceptional
06 Mar 2026
Nc
Manhole cover missing and fell down hole.
Friends_and_family Friends
8/10
Excellent
24 Feb 2026
Anthony
The hotel was acceptable for the price. It was clean and quiet. Obviously wasn’t luxurious but then I wasn’t expecting it to be.
Friends
10/10
Exceptional
23 Feb 2026
Anna
It was perfect for our quick overnight stay, easy (late) access with codes, clean rooms, good breakfast
Partner
10/10
Exceptional
22 Feb 2026
Susan
Room spotless and great facilities reception very friendly and helpful great location for the tunnel would definately recommend..thanks
Friends_and_family Family
8/10
Excellent
05 Feb 2026
Graham
Everything was good!
10/10
Exceptional
26 Jan 2026
Craig
Teally convenient for eurotunnel. Fenced car park
8/10
Excellent
13 Jan 2026
Gary
Room was clean albeit a little cramped. Staff were friendly and helpful
Partner
10/10
Exceptional
09 Jan 2026
Clive
Everything about the room was great. Just the tiny size of the bathroom swamped by a large basin.
Partner
10/10
Exceptional
08 Jan 2026
Nigel
As usual a spotless room and super efficient and friendly checkin.
Partner
8/10
Excellent
05 Jan 2026
Miss
Room warm comfortable and clean. Got a good night's sleep. Free and secure car park a bonus
8/10
Excellent
14 Dec 2025
Jeffrey
Staff. Location. Amenities.
Self
10/10
Exceptional
13 Dec 2025
Melanie
Lovely and friendly staff. Comfortable bed nice selection for breakfast. We stay here every year when we do our Christmas shopping.
Leisure Partner
4/10
Poor
09 Dec 2025
Nicholas
Cramped, airless, no staff on duty after 22.00 so bar closed,climb into the bath for a shower with nothing to hold on to,
Nowhere to put my glasses by the bedside no lift
Just a flop house
How Best Western can put their name to a place like this is beyond me
Leisure Partner
10/10
Exceptional
04 Dec 2025
Caroline
Very clean room and friendly staff. Really convenient for Cité D'Europe and Le Shuttle. Will definitely book again.
Friends_and_family Family
6/10
Pleasant
30 Nov 2025
Richard
Room and bathroom was very small but ideal for a quick overnight if you are travelling to and from the UK
8/10
Excellent
27 Nov 2025
Guy
Hotel was comfortable and clean. Staff were very accomodating for a late arrival.
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
G P
All very
Partner
10/10
Exceptional
08 Nov 2025
Christian
Value for money
Business
10/10
Exceptional
05 Nov 2025
Robert
Always friendly and helpful staff
Partner
8/10
Excellent
01 Nov 2025
Felicity
The room was very clean and had everything we wanted. The plug didn't work in the bath but if you're having a shower it's not a problem. The staff were very friendly and it was an added bonus having tea and coffee making facilities in the room.
Leisure Family
8/10
Excellent
23 Oct 2025
Sarah Harley
Minimal breakfast but egg boiling machine good. Basic and comfy. 10 mins from shuttle
10/10
Exceptional
18 Oct 2025
Mike
Friendly staff clean hotel
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Clive

Excellent aas always

Good as alwaya. Very convenient for Channel Tunnel. As expected. Small room but excellent value for money
Partner
8/10
Excellent
13 Oct 2025
Gillian
Nice clean warm rooms. Kettle provided. Another towel would have been better, only one hand and one bath towel for 2 people.
10/10
Exceptional
12 Oct 2025
Rob
Bath is dangerous, needs hand rails,shower screen leeks down side of bath.
Partner
8/10
Excellent
09 Oct 2025
Andrew
Been to this hotel 3 or 4 times. Perfect for the channel tunnel. Great value, clean and recommended
Partner
10/10
Exceptional
05 Oct 2025
Colin
The check in process was easy and as check in closes at 10pm and our arrival was going to be close to that, the hotel called us on route to check our arrival time and advise us of the gate code and door entry code if we were to arrive after 10pm. The room and bathroom were clean well presented and had tea and coffee facilities, and the bed was very comfortable ensuring a good night's sleep. The breakfast buffet was equally well stocked and varied to cater for all dietary needs. All in all a very enjoyable and relaxing overnight stay. Thank you to all the staff
Leisure Partner
6/10
Pleasant
05 Oct 2025
John.

Average for overnight stay

Shower good opposed to shower over bath for older people.
Breakfast average
Quiet
Convenient for overnight.
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
Elsie
Excellent staff.
Leisure
10/10
Exceptional
02 Oct 2025
Jacqueline
Very good for one night stay near tunnel.
10/10
Exceptional
27 Sep 2025
Paul
Very friendly and helpful staff - nothing too much trouble. Location is close to Eurotunnel. Parking lots are good size and the parking area is secure with fencing and locked gates. Whilst there is no restaurant in the hotel the restaurant next door is good for dinner with various options and children menus too. Dogs are accepted in the hotel and the next door restaurant. Ideal for an overnight stay when taking Le Shuttle.
8/10
Excellent
25 Sep 2025
Richard
A good overnight stopover, functional, clean with pleasant staff.

We did not like being asked to book a time that we would take our breakfast, we felt this was an imposition.................not very hotel-like!

We will visit this hotel again but we won't pre-book breakfast!

There is a decent restaurant next door which seems to be open most days.




Partner
6/10
Pleasant
25 Sep 2025
Anthony
A bed for the night but slightly overpriced, for a bed for the night. The restaurant next door, which was the Buffalo Grill, is in new ownership and has lost plot & is significant, if like us, your catching Le Shuttle early morning.
Leisure Partner
10/10
Exceptional
25 Sep 2025
Jerry
Small room but clean and comfortable
Friends_and_family Family
2/10
Poor
23 Sep 2025
Keith
We did not actually arrive at this hotel as we never received a booking confirmation from Expedia.
Leisure Partner
8/10
Excellent
22 Sep 2025
David
Very good pleasant check in friendly staff
Partner
10/10
Exceptional
20 Sep 2025
Marquita

Consideration for others .

We always stay in sure best western in Calais , their breakfast food is very good , a good variety of foods , the couple who run the hotel are very considerate , they are helpful in a very kind way , we experienced this our our last stay there. We would definitely stay there again .
Partner
10/10
Exceptional
16 Sep 2025
Samantha

Nice and new.

Great hotel with plenty of parking and locked gate at night.
Room 003 was newly refurbished and very comfortable. Small fridge, kettle and pod coffee machine in room. Very spacious with 2 t.vs. Breakfast was fine and consists of bread, cold meats, cheese, yoghurt, tinned fruit salad and cereals. There was a few pastrys (they didnt look the best). Eggs you could boil yourself and tea and coffee machine. The main problem was everything was always empty and when they would replenish bread or meat ect only 5 or 6 pieces would be brought out and it would be taken immediately by otheres. Breakfast is not worth the priice they charge. Everything else in the hotel was great.
Partner
10/10
Exceptional
16 Sep 2025
Philip

Handy for La Shuttle.

Handy for La shuttle. The room was small but had everything one needed.
Friends_and_family Family
4/10
Poor
15 Sep 2025
N

Find an alternative

It worked for our return via le Shuttle, but would look gor better next time
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Bridget
Excellent quality / price.
Stay, stay, stay if using Le Shuttle.
Such lovely staff, rooms, everything.
Safe, quiet.
Perfect pit stop
Leisure Self
10/10
Exceptional
13 Sep 2025
Natasha
Perfect for a quick stay before/after travel over on the ferry
Quick and easy to get to with good safe gated parking. Room was basic but clean and staff were helpful.
Needed late check in as arriving at midnight but this was easy, contacted the hotel who provided me with codes to access the hotel and then a safe code to get my room key.
Would use hotel again as convenient and clean
Leisure Partner
10/10
Exceptional
09 Sep 2025
Suzanne
Room was very clean and comfortable. Staff were friendly and very helpful. Would have liked air con as it was high temp on the day of our stay, but this wouldn’t put us off returning.
Friends_and_family Family
6/10
Pleasant
08 Sep 2025
SAMANTHA
The staff were friendly and gave us a warm welcome. The outside of the hotel looked a little worn in places and some of the decor in the room was a little worn, however the bed was really comfy with nice crisp white bed linen and comfy pillows which led to a great nights sleep. It was also in a quiet area although beware of having a room on the ground floor facing the front car park as any cars arriving in the night will have their headlights full glare into the room.
Leisure Partner
6/10
Pleasant
30 Aug 2025
HAYDEN
Good location for tunnel, reasonable price. Parking was ok, all spaces full but managed to park within compound. Room was functional and bed comfortable but the room 19 smelt very musty, like wet dogs. It smelt so bad that it was hard to sleep, the room needs imitating and ventilation. Room key suround was torn and mangled which was poor.
Self
10/10
Exceptional
28 Aug 2025
Claire

Just what you need

Perfect little stop over before catching the tunnel.
4/10
Poor
12 Aug 2025
Rob
Having stayed in Sure hotels before on previous trips, I was disappointed with this one and it didn't live up to my expectation
Leisure Partner
10/10
Exceptional
07 Aug 2025
Robert

Great location - good VFM

Great location for the shuttle. Easy check and check - huge Auchan almost next door. Decent value for money.
Partner
8/10
Excellent
07 Aug 2025
GRAEME
Very good for a stay over after a crossing on the tunnel.
Leisure Partner
6/10
Pleasant
05 Aug 2025
Kevin
Small rooms but clean and tidy. No fans working in bathroom or in the other room we had. However I would go back because the staff were great
Leisure Family
10/10
Exceptional
03 Aug 2025
William
Friendly greeting, helpful advice, rooms clean and comfortable, secure parking.
6/10
Pleasant
02 Aug 2025
Diane

France 25

Very clean, small room, small bathroom. Bed comfy, could have done with extra pillow. Bathroom was small, toilet too close to the bath and sink, sink was too big for the room. Bistro next door served burgers, pizza, good service, good value for money.
Friends_and_family Friends
10/10
Exceptional
02 Aug 2025
Aimee
Easy to find and check in. Perfect for a pitstop would book again
Leisure Family
6/10
Pleasant
31 Jul 2025
Carole
Fairly basic option for being near the port. Small room and bathroom. Nice breakfast selection. Free parking.
Leisure Partner
8/10
Excellent
30 Jul 2025
robertus
Low expectations were fulfilled, no vegan food at the hotel and restaurant next door
Leisure Partner
10/10
Exceptional
27 Jul 2025
vicky
Great for an overnight stay after the Eurotunnel to France. Clean, small hotel with plenty of parking. Supermarket short walk away.
Leisure Family_with_children
10/10
Exceptional
22 Jul 2025
Alex
I'm not a first time visitor and usually stop here on the last night of a trip to Europe before getting the channel tunnel the next day. This is a very convenient location with supermarket, restaurants, and a cheap petrol station nearby.
Self
8/10
Excellent
17 Jul 2025
Lionel
Functional and convenient.
Leisure Family
8/10
Excellent
16 Jul 2025
Peter

Not good room service

It was clean and staff friendly, but we stayed 3 night's. We had only 2 tea bags for the whole stay,2 coffee tubes, when asked for more, they never turned up. Only 1 towel was changed even though they were all on the floor after the first night of showers. They did empty the bin, and we had a toilet roll. We bought our own t bags from the shop. Very let down, really for cost.
Partner
10/10
Exceptional
12 Jul 2025
Nadia

Lovely overnight stop

Very friendly and helpful owner. He accepted putting some of my food in his fridge overnight, then refunded me 1€ with £1 after realising I had paid the city tax twice. I would not have noticed and it was a tiny sum. So his honesty and integrity were very appreciated.
Self
4/10
Poor
11 Jul 2025
Robert

Room 18

Awful stay as there was a buzzing noise all through the night and no staff available to report it.
In the morning discovered the noise was coming from an electrical panel in the hall which was open for anyone to cause havoc if they wished.
Knowing it was coming from the circuit breaker box I told the staff to call someone out, it was probably a simple circuit breaker replacement job.
Turns out all the staff have known about the problem and have done nothing about it. Asked for a refund or reduction but got nothing.

On top of this the room stunk, a kind of wet sweaty smell

We definitely won't be staying here again
Partner
6/10
Pleasant
06 Jul 2025
Caroline
Ok for a pre-shuttle one night stay. It's a bit tired. Park around the back as parking is a bit tight at the front.
Reasonable restaurant next door.
Leisure Partner
6/10
Pleasant
01 Jul 2025
Verified traveler

OK stay

We have stayed at this hotel several times, it being very convenient for the Tunnel.
Unfortunately, this time on our arrival we were greeted by numerous dogs, with their owners.
Not everyone appreciates dogs and we found that on this stay it was very noticeable just how many were at the hotel.
Partner
8/10
Excellent
30 Jun 2025
paul
Stayed 1night on a 24hr DFDS break. Room comfortable, but not particularly big. Adequate for a short stay. Breakfast was ok, nothing special, but sufficient. Nice restaurant next door for evening meal. Close to A16 and Cite de Europe shopping mall. Only issue was a small bathroom in which the shower leaked onto the floor: and irritation rather than a complaint. Would certainly consider staying again.
Leisure Partner

Location & surroundings

Sure by Best W. Calais Coquelles Tunnel s/ Manche
Avenue Charles De Gaulle, 1, Coquelles, France

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Sure by Best W. Calais Coquelles Tunnel s/ Manche

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