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The Originals City, L'Haut' Aile, Calais

Calais · France

ZAC Les Terrasses - Avenue des Longues Pièces, SAPINSView location

9.0/10Excellent664 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition9.0/109.0
Location8.6/108.6
Neighborhood7.6/107.6
Amenities8.8/108.8
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Originals City, L'Haut' Aile, Calais

This eco-friendly hotel is located just 1 km away from the A16 motorway. The hotel lies just 1 km away from Calais beach. The hotel lies close to a number of attractions in the area, offering guests a great setting from which to explore this stunning region of France.

The ideal choice for business and leisure travellers alike, this hotel extends a warm, friendly welcome to guests upon arrival. The guest rooms are superbly designed, offering an elegant setting in which to unwind.

Guests are sure to enjoy the delightful breakfast that is served in the mornings, for a great start to the day. This hotel prides itself on its homely ambience, exemplary service and dedication to customer satisfaction.

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With a stay at The Originals City, L'Haut' Aile in Coquelles (Calais Fréthun), you'll be within a 15-minute drive of Port of Calais and Cité Europe.

This hotel is 1 mi (1.7 km) from Channel Outlet and 1.7 mi (2.8 km) from Regional Natural Park of the Caps and Opal Marsh. Make yourself at home in one of the 49 guestrooms featuring minibars and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Coquelles? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
    • Pet fee: EUR 8 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Channel Outlet 0.9 km / 0.6 mi
Cité Europe 1.5 km / 0.9 mi
Regional Natural Park of the Caps and Opal Marsh 2.4 km / 1.5 mi
Voiliers Beach 5.8 km / 3.6 mi
Descenderie Beach 5.9 km / 3.7 mi
Royal Kids Parc De Jeux 6 km / 3.7 mi
Digue Beach 6 km / 3.7 mi
Baraques Beach 6.1 km / 3.8 mi
Les Baraques Military Cemetery 6.3 km / 3.9 mi
Grand Théâtre de Calais 6.5 km / 4 mi
Parc St Pierre 6.5 km / 4 mi
Second World War Museum 6.6 km / 4.1 mi
Burghers of Calais 6.9 km / 4.3 mi
Calais Hotel de Ville 7 km / 4.3 mi
Parc Richelieu 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Small pets allowed (under 5 kg)Extra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    The Originals City, L'Haut' Aile, Calais

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 17 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    The Originals City, L'Haut' Aile, Calais

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    The Originals City, L'Haut' Aile, Calais

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    The Originals City, L'Haut' Aile, Calais

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Originals City, L'Haut' Aile, Calais

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Originals City, L'Haut' Aile, Calais

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    The Originals City, L'Haut' Aile, Calais

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2 WITH AIR CONDITIONINGDOUBLE • CAPACITY 2 WITH AIR CONDITIONINGDBL.AC-C2

    Photos are not available for this room type.

    The Originals City, L'Haut' Aile, Calais

    DOUBLE CAPACITY 2 WITH AIR CONDITIONING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2 WITH AIR CONDITIONING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AC-C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 23 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable2 photos

    The Originals City, L'Haut' Aile, Calais

    DOUBLE COMFORT

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Disability-friendly bathroom
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LUXURYQUADRUPLE • LUXURY • 1 Bedroom • 45 m²QUA.LX
    QUADRUPLE LUXURYPhoto unavailable1 photo

    The Originals City, L'Haut' Aile, Calais

    QUADRUPLE LUXURY

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LX

    Room amenities

    • Disability-friendly bathroom
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH AIR CONDITIONINGDOUBLE • WITH AIR CONDITIONING • 1 Bedroom • 18 m²DBL.AC
    DOUBLE WITH AIR CONDITIONINGPhoto unavailable2 photos

    The Originals City, L'Haut' Aile, Calais

    DOUBLE WITH AIR CONDITIONING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH AIR CONDITIONING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AC

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Originals City, L'Haut' Aile, Calais

9.0
Excellent
664 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
8.6 /10
Neighborhood
7.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Simon
We decided to Eurotunnel across in the evening to get an early start the next morning , this was perfect for us , very clean , friendly and functional, perfect for what we wanted and very close to the terminal
8/10
Excellent
25 Jul 2026
Diane
The shower sprayed everywhere as it was a wet room. Staff very helpful. Dinner was served hot and tasted good. They did get the order wrong and had as down as the wrong room to pay for the meal. Have stayed previously and would stay again due to its proximity to the shuttle. Good value for money.
10/10
Exceptional
11 Jul 2026
Carolyn
Was everything we needed , off the tunnel and straight to this hotel, warm welcome , dinner was very nice too , breakfast adequate , air con poor but not too hot that night. Would use again
Partner
10/10
Exceptional
23 Jun 2026
John
I would strongly suggest staying here. The staff was fantastic and the hotel was wonderful.
Friends
10/10
Exceptional
18 Jun 2026
Anne-Marie
We were greeted by a very friendly and helpful member of staff. The room we booked had a very small double bed so I asked reception if we could move to one with a bigger bed. She agreed and although it didn’t have a mini fridge, it did have air conditioning. A great room and will book this one in the future. We have stayed here six times before and this was the best stay. Electric shutters and air conditioning made for a great nights sleep. Our dog loved his walks despite all the rabbits running around! And French police seem to use this as a base which made it feel very safe. BBC 1 & 2 which was perfect for the World Cup football. Perfect stay thank you.
Partner
10/10
Exceptional
18 Jun 2026
Linda
We always stay here when returning by Le Shuttle- it’s a comfortable hotel with friendly and helpful staff. Whilst the menu doesn’t show gf options- staff are helpful and the kitchen makes amendments if they can. Food is excellent quality and great value for money. It’s also just one junction away from the Shuttle.
Partner
10/10
Exceptional
04 Jun 2026
Jo
Very clean comfortable room. Good evening meal, the staff were very helpful when I asked for a vegetarian meal too.
Partner
8/10
Excellent
01 Jun 2026
steve
Better than an F1, 20 min walk to Cite Europe.

Nice sized rooms, no AC.
10/10
Exceptional
22 May 2026
David
Excellent hotel for le shuttle - we started using this hotel as it has Tesla Superchargers but it’s the best in Calais - very clean nice rooms great for a stop over.
Friends_and_family Family
10/10
Exceptional
21 May 2026
Paul
Perfect for an overnight stopover for either the ferry or the le shuttle. Quick and easy to find just off the motorway, and minutes from le shuttle.
Friends_and_family Friends
10/10
Exceptional
15 May 2026
Nigel
Very convenient to Eurotunnel. Has an onsite restaurant available and nearby local restaurants. Bed was comfortable and room very quiet.
6/10
Pleasant
07 May 2026
Blanaid
Yes parking g good, fresh breakfast and good location for LeShuttle
Family
10/10
Exceptional
02 Apr 2026
Edward
All good
8/10
Excellent
10 Mar 2026
Richard
I found the room difficult to heat and felt cold in the night. Friendly staff - excellent breakfast choices. Secure parking for my car.
Self
10/10
Exceptional
13 Jan 2026
Sylvie
Excellent hotel!
Partner
8/10
Excellent
01 Dec 2025
Joanna
Clean and comfortable as always
Partner
10/10
Exceptional
13 Nov 2025
Edward
Spotless room. Good staff but it was difficult to find in the dark
Leisure Family
10/10
Exceptional
08 Nov 2025
Richard
Everything good - helpful staff, clean, comfortable room, good shower, parking, EV charging...
Good value
Leisure Partner
10/10
Exceptional
09 Oct 2025
veronica
Big shopping center nearby with variety of shops and restaurants.
Close to LeShuttle.
Leisure
8/10
Excellent
01 Oct 2025
Rosemary
Clean room very convenient for disabled husband. Helpful staff
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Richard
Clean room, good stop over for eurotunnel. Quiet area.
Friendly staff
Partner
8/10
Excellent
31 Aug 2025
Andy
Easy to access the tunnel and walk to the nearby shopping mall for dinner.
Business Family
8/10
Excellent
26 Aug 2025
Richard
Bathroom basin plug was jammed and would not allow basin to be emptied. Plug had to be prised out.
Leisure Partner
2/10
Poor
14 Aug 2025
Hazel

Horrific bed bugs and insects

This was simply horrific. Arriving so late in the evening to shower get in bed and wake up to a bed covered in bugs was the worst experience. Wiping them off my personas then finding more left in the bed well was like being on I’m a celebrity get me out of here!!
After speaking to someone who apparently was a manager with no empathy or even an apology just summed up the hotel.
Business
10/10
Exceptional
12 Aug 2025
Richard
Very good value
Leisure Partner
8/10
Excellent
24 Jul 2025
Alfred

Nice place to stay

Nice hotel and very well situated. Room was far too hot however.
Partner
10/10
Exceptional
19 Jul 2025
Katherine
An absolutely fantastic stay at a hotel a short drive from the channel Tunnel terminal. It was everything we needed, quick to check in, friendly staff, a clean spacious room and a fantastic bed for the night. The room was quiet, a fan was provided and we had a much needed night’s sleep in a very comfy bed. We were a little concerned about security and parking a car, but I would not hesitate to return, or recommend this hotel to others needing an overnight stop in Calais.
Leisure Partner
8/10
Excellent
19 Jul 2025
Gavin
Perfect for Eurotunnel.
10/10
Exceptional
14 Jul 2025
Johanna
Exactly what we needed for a one night stay, very close to Le Shuttle. Perfect.
Friends_and_family Family
4/10
Poor
13 Jul 2025
Paul

Disappointed

No one on the desk when we arrived. We had to go out for dinner as we couldn’t dine in due to ‘68 others’ eating in. The room was nearly 30 degrees - no air conditioning or even a fan. Bed had a thick duvet on it!!! We took it out of the cover and even then it was still hot in the room despite sleeping with the window open. On the plus side, the place was clean and ideally situated for ‘Le Shuttle’.
Partner
6/10
Pleasant
07 Jul 2025
Ellen
Stopover close to Le Shuttle
Partner
8/10
Excellent
06 Jul 2025
Arthur
Great location when travelling to or from Tunnel. Very safe
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Steve

An excellent hotel

We use this hotel regularly when returning to the UK and it has always been an excellent stay, especially the restaurant which has always been very good and reasonably priced.

Another added advantage is it is within minutes from ‘Le Shuttle’
10/10
Exceptional
01 Jul 2025
Stewart
An unexpected pleasure. Conveniently located close to Cité D’Europe, Calais centre and the Ferry port.
Leisure Partner
10/10
Exceptional
05 Jun 2025
tim
Perfect stay and great evening meal
Friends_and_family Friends
10/10
Exceptional
30 May 2025
Ann

Perfect for LeShuttle

Hotel was chosen for its position next to the LeShuttle terminal, given its position I would have been happier (more relaxed) if the carpark had been secure.
Friends_and_family Family
10/10
Exceptional
21 May 2025
Anne-Marie

Fabulous overnight stay

Greeting at reception was lovely. Super helpful and efficient. All staff said hello in passing which made us feel very welcome. A brilliant evening stop over if you arrive in France after 10pm and don’t want to drive any further. Also dog friendly. We have two cocker spaniels. Very quiet although when our dogs saw the rabbits - there are loads- they were very vocal!!
Partner
10/10
Exceptional
26 Apr 2025
Iolo
Great location for the Tulip fields.
Positive - comfortable rooms, bike rental in site, bowlibg on site, friendly staff, great steam room and sauna.
Negative - service slow in the bar, pool wasn't available to guests on Saturday morning because of swim lessons and aqua fit.
Woukd stay again.
Leisure
8/10
Excellent
21 Apr 2025
Michael
Everything is good, except that the wifi signal is so weak its unusable
Leisure Self
6/10
Pleasant
30 Mar 2025
veronica
Drive to any shops or more restaurants. Hotel has a restaurant and small bar.
We were given a handicap room so shower had water over half the floor. There was a strange smell in bathroom.
Staff very nice. Hotel clean. Easy drive and quick to LeShuttle.
Leisure
8/10
Excellent
28 Feb 2025
James

Useful stopover.

Useful stopover very close to the tunnel. Free parking, clean and rooms at a reasonable rate.
Don't expect a character property. There is a restaurant but it looked pretty charmless so we walked for 15 minutes into Cite Europe, where there's a huge choice of food and drink outlets.
Partner
10/10
Exceptional
17 Jan 2025
Linda

Great hotel

The staff are excellent and the food at dinner and breakfast really good. Excellent value for money plus gluten free bread available. It’s really close to Le Shuttle and we always stay there when returning to the UK now.
Partner
8/10
Excellent
06 Jan 2025
James

Good stopover for Le Shuttle

Reasonable price, comfortable bed, very clean room, friendly reception, free parking and 5 minutes drive from the tunnel.
Uninspiring surroundings: there is a restaurant on site but nowhere close by if you want to seek an alternative.
Self
10/10
Exceptional
03 Jan 2025
Verified traveler

Our go-to hotel when using the Tunnel.

Very convenient for the Tunnel.
Super quick, friendly & efficient check in. Nice meal in restaurant, with great staff.
Quiet room with comfortable bed, so a good night’s sleep
Plentiful self-service breakfast.
Partner
10/10
Exceptional
22 Dec 2024
Duncan
Excellent overnight stop - easy acces from the Eurotunnel exit and a relaxing way to start one’s French trip
Leisure
10/10
Exceptional
21 Dec 2024
Geraldine

Good stay as always!

Have stayed in this hotel a couple of times and will again.
Perfect for simple stay near Tunnel.
This time we made it for dinner, which we enjoyed.
10/10
Exceptional
09 Nov 2024
Emma
Food was excellent. Thank you Baptiste. Bar staff and server excellent. Receptionist excellent. Room fantastic. So easy to get to and minutes from the tunnel and shopping. Breakfast was way better than expected and wish every penny. Will return. Our new \"go to\" hotel for a quick stop over. Thank you
Leisure Partner
10/10
Exceptional
13 Oct 2024
Mike

Great for overnight stops

Great place for an overnight stay close to the Tunnel. We’ve stayed here on a number of occasions and never been disappointed. Great restaurant with good services.
Partner
6/10
Pleasant
29 Sep 2024
David

Nice staff. Perfect for a stopover.

All OK. Room was clean. Breakfast was good. Only complaint was there was a slight smell from the drains.
Business
10/10
Exceptional
12 Sep 2024
Linda

Great hotel

We have stayed at the hotel before and enjoyed each stay. Staff are friendly and helpful and the rooms are very comfortable with a good shower. I take my own hairdryer now as the one in the bathroom is fixed and no real power but that is the only criticism. This visit they had run out of gluten free bread but I had some with me and they forgot to switch on the egg boiler so no eggs for breakfast today. The evening meal was delicious as usual and excellent value for money. We will be back!
Partner
10/10
Exceptional
06 Sep 2024
Aurelien
It's a good hotel to stop off prior to taking the Eurotunnel or after. It's 10 minute drive to the entrance of the Eurotunnel centre.
The staff is very nice. Very friendly. The place is child-friendly. It's accessible. It's quiet.
Leisure Family_with_children
10/10
Exceptional
19 Aug 2024
Paul
Great hotel location, Great staff, reasonably priced. Good night sleep
6/10
Pleasant
07 Aug 2024
Verified traveler
Great staff ... no air condition AND both of us allergic to dogs ... guess what? You could smell dogs in our room from previous users😒
Partner
10/10
Exceptional
26 Jul 2024
Claire

Great clean hotel

Really good. Receptionist tried very hard with her English, the maids in the morning were very smiley and friendly. We felt very safe in this hotel, would definitely go back again. Easy to find from Le Shuttle. The signage could have been slightly better when on the business complex
Friends_and_family Family
10/10
Exceptional
24 Jul 2024
Andrew

Stopover

It was a good stopover before getting an early train through the tunnel. We will use the hotel again.
10/10
Exceptional
30 Jun 2024
David

Nice hotel

Nice hotel, great that it has Tesla Super chargers which is why we book. Dog friendly and grass to let them out. Functional clean rooms.
Partner
10/10
Exceptional
28 Jun 2024
Keith

Stop over

All ways good stop before are journey.
Friends_and_family Friends
10/10
Exceptional
21 Jun 2024
Linda

Great place to stay near the Shuttle

We have stayed at this hotel several times now. It’s great for us travelling with our dog as he is allowed in the restaurant and the meals are very good.
Partner
10/10
Exceptional
21 May 2024
Peter
Basic but clean and well run. Provided everything we needed and the food was good. Nice quiet area.
8/10
Excellent
11 May 2024
David
The hotel ticks a lot of boxes for a Calais hotel, it’s convenient for Le Shuttle, has charging points and is dog friendly with lots of places to walk to dog. Service was average we arrived early at 2pm and it was a flat NO to early check in without any effort to expidite it. I ordered drinks at the bar and the waitress was polishing cutlery she saw me but made me wait 5 mins whilst she finished the whole lot of it. Rooms were clean and well maintained.
Partner
8/10
Excellent
30 Apr 2024
Alison
The interior is significantly better than the exterior suggests! Very convenient for channel crossings and Cite Europe! We would use it again - has ample parking!
Leisure Family
10/10
Exceptional
24 Apr 2024
Pauline
Lovely hotel, not far from the tunnel. Helpful staff. Good meal in the restaurant in the evening and plenty to choose from at breakfast.
Partner
8/10
Excellent
12 Apr 2024
Christian

Convenient and cheap

Convenient location; large but basic room
Partner
10/10
Exceptional
02 Apr 2024
Anne-Marie

Wonderful hotel close to Eurotunnel.

We arrived at 2 am after a terrible journey down from Nottingham. We were greeted by a lovely night porter who checked us in quickly. Got to our room, lovely and warm, and third bed made up. Room close to entrance for a speedy exit for the dogs in the morning. Loved it.
Partner
8/10
Excellent
14 Mar 2024
Sheena
First time we have stayed here but it won’t be the last. Very close to cite Europe and so quick to access Eurotunnel. Great for night halt. Breakfast very good but felt evening meal a bit limited choice. Rooms excellent, we had 2 rooms and both huge walk in showers. We have stayed in Calais for more than 20 years now, sometimes for a few days shopping but mostly enroute to holiday and returning. Most times in one hotel as relatively cheap and convenient, but this hotel surprised us for the money. We will stay again
Friends_and_family Family
10/10
Exceptional
11 Mar 2024
Michael

Grey stopover hotel

Great stopover hotel for Channel Tunnel. Good facilities and close to outlets etc. A bonus for us there is no extra charge for dogs who are made welcome. We’ve used it before and will do again.
Partner
8/10
Excellent
15 Jan 2024
Peter
Excellent location for Euro Tunnel clean warm and comfortable friendly helpful staff would definitely recommend
Partner
8/10
Excellent
11 Oct 2023
Matthew
Checking was a bit slow, staff busy helping in the restaurant/ bar area.
Room was on the ground floor, a large room with big double bed.
Clean, quiet just what I needed after a long days work.
I would stay here again when next in Calais.
Business Self
8/10
Excellent
27 Sep 2023
Chris

One Night at the channel Tunnel

Location was perfect close to the channel tunnel, we wanted to be in the French side, which is fortunate as the shuttle service was running behind schedule. we arrived at 01:00 local time. Great breakfast the next morning, rooms clean and comfortable.
Friends_and_family Family
10/10
Exceptional
20 Sep 2023
corinne
Great restaurant,dog friendly, good dog 🐶 walking.
Leisure Pet
8/10
Excellent
30 Aug 2023
Jeff
Nice clean hotel
6/10
Pleasant
30 Aug 2023
Abi
Staff friendly, overall an ok hotel. However the room was too warm and we couldn’t open the window due to the terrible smell outside! The air conditioning was locked so couldn’t alter the temperature.
Leisure Partner
8/10
Excellent
25 Aug 2023
Phyllis
Parking at the hotel is excellent. The room was spacious and the hotel is in a quiet location. The evening meal at the hotel was very good.
Leisure Partner
10/10
Exceptional
24 Aug 2023
David
Very good for overnight stop.
8/10
Excellent
18 Aug 2023
john
very close to the Eurotunnel.
Leisure Family
8/10
Excellent
16 Aug 2023
Ronald

Nice

Not a bad location picture's were a bit deceiving but rooms were nice and big , and the continental breakfast was really nice
Partner
10/10
Exceptional
10 Aug 2023
Richard
Very pleasant
Leisure Partner
10/10
Exceptional
09 Aug 2023
Paul
Nice hotel which is located in a quite part of calais , breakfast was self serve and had usual continetal style breakfast , plenty of parking .
Leisure Partner
10/10
Exceptional
02 Aug 2023
Wayne
The whole experience was great. The staff were friendly and very helpful. The food was excellent and all was very reasonably priced. We'll definately be going there again.
Leisure Family
8/10
Excellent
28 Jul 2023
Jerome
Great friendly staff. Good breakfast choice and evening meal was also enjoyable albeit limited in choice.
Leisure Self
10/10
Exceptional
24 Jul 2023
Jonathan
Great stopover after arriving in France. Really good value and the breakfast was unbelievable for the price.
Leisure Partner
10/10
Exceptional
23 Jul 2023
Amanda
Good location, great value for money, and nice rooms.
Leisure Partner
8/10
Excellent
19 Jul 2023
Steve
Ideal stopover for the channel tunnel. Nice clean rooms . Easy to get to large supermarket complex.
Leisure Partner
10/10
Exceptional
09 Jul 2023
Martin
.
8/10
Excellent
13 Jun 2023
Mike
No restaurant on Sunday.
Partner
10/10
Exceptional
08 Jun 2023
Sue
For the price a good hotel , very helpful staff
Partner
8/10
Excellent
30 May 2023
Russell

Our second stay and not the last

We hadn’t realised the kitchen was closed but as we had driven so far the duty manager made an exception and made us a salad and toasted sandwich. The beds are very comfortable the rooms are large.
Breakfast was basic but good coffee and fresh orange juice. Our second visit and not the last as ideal for our dogs with a large grassed area and safe walks close by
Partner
8/10
Excellent
04 May 2023
Ginny

Perfectly located hotel

Nice quiet hotel in perfect position for the channel tunnel. Evening meal was very good. Comfortable clean room. Would stay here again.
Partner
10/10
Exceptional
10 Apr 2023
John
Great late overnight stop on way to ski
Friends_and_family Family
10/10
Exceptional
14 Mar 2023
annette
Good hotel, but I only wish that they could tell me when I book that the restaurant is closed on Sunday and not as in this case when we had actually sat in the restaurant. After travelling nobody wants on arrival to have to travel again to eat after they have booked in.
Partner
10/10
Exceptional
06 Mar 2023
Verified traveler

Easy check-in and great restaurant

Pros - Easy check in
Room spacious and bed comfortable. Shower fast flowing and roomy
English-speaking receptionists
Fabulous restaurant in- house with friendly staff
Cons - room too hot and no way to regulate heat in room, other than turn down radiator but still too hot to sleep comfortably
Its our 2nd visit and would go again because we love the restaurant food which we highly recommend
Partner
8/10
Excellent
26 Feb 2023
Verified traveler

Fine for the price

Hotel was fine for the price paid, staff were friendly. It's handily located for the local shopping centres, restaurants and Eurotunnel.
Bathroom was clean but needed a some minor work. The plinth under the shower tray needed replacing and the door handle was loose.
Suspect far fewer British guests stay since we were stupid enough to leave the EU. BBC TV programmes no longer work. Hotel restaurant does a three course meal but we didn't actually see a menu, either in Reception or our room. As a result we ate elsewhere.
All in all it's still fine for a night or two. We'd happily return for another stay there next time we're in the area
Partner
10/10
Exceptional
23 Feb 2023
David

Great short stay

Good modern hotel. Clean and well maintained. No mirror in the room however there is a mirror in bathroom. It's good to have bar and restaurant on site. Meals were very good.
Partner
8/10
Excellent
26 Jan 2023
Peter
Comfortable warm clean room helpful friendly staff
Partner
8/10
Excellent
22 Jan 2023
Mike

QUICK NIGHT STOP

A quick turn round overnight stop. Food ok, accommodation of a good standard. No tea or coffee in the room was a disappointment, after a long journey.
Partner
10/10
Exceptional
13 Jan 2023
Vincent
Very convenient stopover although hotel would benefit from signposting
10/10
Exceptional
08 Jan 2023
Mark
Excellent value staff great food excellent and great value chef excellent needs to be told
Business
8/10
Excellent
25 Dec 2022
Mike
Efficient, helpful and with a sense of humour!
Partner
10/10
Exceptional
20 Dec 2022
Christian
Although other hotels in the same area are a bit average, this hotel was excellent!
Leisure Family
10/10
Exceptional
20 Nov 2022
Brenda
Brilliant place, great room, lovely staff and superb restaurant and food
Leisure Partner

Location & surroundings

The Originals City, L'Haut' Aile, Calais
ZAC Les Terrasses - Avenue des Longues Pièces, SAPINS, Coquelles, France

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The Originals City, L'Haut' Aile, Calais

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