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B&B HOTEL Calais Terminal Cité Europe 3 étoiles

Calais · France

Place De CantorberyView location

8.6/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.6/108.6
Condition8.6/108.6
Neighborhood8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About B&B HOTEL Calais Terminal Cité Europe 3 étoiles

There are a total of 126 accomodation units at B&B HOTEL Calais Terminal Cité Europe 3 étoiles. The establishment includes Wi-Fi internet connection in all public areas and guest rooms.

This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.

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With a stay at B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles in Coquelles (Calais Fréthun), you'll be within a 15-minute drive of Port of Calais and Cité Europe.

This hotel is 0.8 mi (1.2 km) from Channel Outlet and 2.3 mi (3.8 km) from Royal Kids Parc De Jeux. Make yourself at home in one of the 126 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager SOCOTEC SuMS Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
    • Pet fee: EUR 7 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Cité Europe 0.3 km / 0.2 mi
Channel Outlet 1.1 km / 0.7 mi
Royal Kids Parc De Jeux 3.7 km / 2.3 mi
Grand Théâtre de Calais 4.2 km / 2.6 mi
Parc St Pierre 4.2 km / 2.6 mi
Second World War Museum 4.4 km / 2.8 mi
Burghers of Calais 4.6 km / 2.9 mi
Les Six Bourgeois 4.6 km / 2.9 mi
Calais Hotel de Ville 4.7 km / 2.9 mi
Parc Richelieu 4.9 km / 3 mi
Regional Natural Park of the Caps and Opal Marsh 4.7 km / 2.9 mi
Museum of Fine Arts Calais 5.6 km / 3.5 mi
Les Baraques Military Cemetery 5.6 km / 3.5 mi
Tour de Guet 5.7 km / 3.6 mi
Eglise Notre Dame 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Terrace
  • Luggage room
Show 5 more facilities & services
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE AccessibleTRIPLE • AccessibleTPL.H6

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    TRIPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 16 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable2 photos

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    FAMILY ROOM STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable2 photos

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 16 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable2 photos

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    TRIPLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 13 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité Europe 3 étoiles

    SUITE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about B&B HOTEL Calais Terminal Cité Europe 3 étoiles

8.6
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.6 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Jennifer
Amazing customer service!!
8/10
Excellent
23 Jul 2026
Raymond
The hotel is in a good location and the rooms were comfortable. Booking in was quick and easy. Breakfast was enjoyed by my Grandchildren and that keeps me and my wife happy.
8/10
Excellent
19 Jul 2026
Garry
Can’t fault our stay didn’t eat in but did use the bar friendly staff
Partner
10/10
Exceptional
19 Jul 2026
Jacqueline
Parking was excellent
4/10
Poor
18 Jul 2026
Anja
The room was very basic and not really comfortable. I didn't want to spend any time in the room. The bathroom was small but clean and fairly modern. The breakfast was basic. It did the job for a night's sleep while on a journey
Friends_and_family Family
6/10
Pleasant
16 Jul 2026
Patricia
Staff were helpful.
8/10
Excellent
14 Jul 2026
Gavin
Perfect location for Le Shuttle. Huge shopping centre and lots of restaurants etc within a short distance. Plenty of parking at rear of building. We were greeted by a pleasant and helpful gent who got us checked in with no issues. We didn’t use the bar or restaurant on site but both appeared fine. We had the family room for 4x. Good size beds, shower and toilet cubicle a bit cramped but sufficed. Air con was woeful……all 4 of us boiled, despite us apparently having it in the coolest temp and highest fan, but it did almost nothing. A shame really, as it was the best of the 4x B&B hotels we stayed in during our trip.
Friends_and_family Family
6/10
Pleasant
13 Jul 2026
Graham
Great location and near Le Shuttle. A bit noisy as French police use hotel most nights but this does make for safe parking!
Family_with_children
6/10
Pleasant
10 Jul 2026
Pamela
The room was air conditioned, which we greatly appreciated during the hot weather. The room was adequate
8/10
Excellent
08 Jul 2026
Yin Chun
Excellent location and very clean. Room is very small but the price reflects the size. Great to stay for only one night. if stay for more nights, better to change to the 4star sister hotel next to it.
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Ros
Great parking, easy to find and very close to Tunnel.
Several restaurants close by
Plentiful breakfast
Comfortable bed.
Partner
10/10
Exceptional
04 Jul 2026
Elaine
Great safe location next to the channel tunnel
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Jacqueline
Very clean room , helpful staff ,convenient for shopping at Cite de Europe . 5 minute drive from the Eurotunnel terminal .
Partner
10/10
Exceptional
02 Jul 2026
Tessa
Great place to stop over if you are on a late Shuttle , past 11pm and still managed to get pizza and beers. Very clean , friendly staff.
Dog friendly and has its own convenient carpark. Would definitely stay again. Thankyou
Partner
10/10
Exceptional
01 Jul 2026
John
An excellent hotel to choose either going or coming back from Europe. There’s a restaurant on site but plenty more on offer across the roundabout in Cite Europe.
Partner
10/10
Exceptional
28 Jun 2026
Michelle
Staff was great and room was clean and comfortable
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Danny
Breakfast lovely staff welcoming
Business
6/10
Pleasant
21 Jun 2026
Ann
As always the staff were great. Nothing was too much trouble for them. The bedding was clean and very white as usual. The shower rooms in both rooms 20 and 24 are not fit for purpose. They are like a wet room gone wrong. There is an area where you pull the old scruffy curtain around to stop everything
else getting wet. Once you have used the shower the floor remains wet and slippery for ages so anyone needing to use the toilet paddles across dangerously slippery floor. The door pillars have about six inches of rust
from the floor up. Both rooms need this area replacing.
The paper cups used for hot drinks bend so you are in danger of having your hot drink in your lap. Not pleasant. It is a shame as we have used this hotel for about 20 years under several owners and is now going downhill fast
Partner
8/10
Excellent
20 Jun 2026
Brian
Staff very helpful and welcoming butthehotel is a bit tired
Partner
10/10
Exceptional
18 Jun 2026
Mike
An excellent stop at a hotel which seems geared around accommodating travellers using the ferries and tunnel. They do this very well and it is difficult to find any areas of concern!
Partner
10/10
Exceptional
18 Jun 2026
Graham
Great location and staff. Nothing toouch trouble,
Family_with_children
8/10
Excellent
16 Jun 2026
Maria
Excellent hotel within a few minutes drive from Eurotunnel. The hotel is just a short walk to a number of restaurants. However there's a restaurant in the hotel that serves fantastic food number of reasonably priced meals. The staff were friendly and most helpful. The rooms were clean and comfortable.
8/10
Excellent
16 Jun 2026
Ann
We have used this Hotel for ages. The staff are always helpful and polite. The rooms are basic but clean. This time we had a problem with the door mechanism but it was sorted in
a few minutes
Partner
8/10
Excellent
15 Jun 2026
Mervyn
Easy check-in and check out. Staff helpful. Great for an overnight stay near the tunnel.
Partner
10/10
Exceptional
13 Jun 2026
Jane
Beautifully clean, friendly staff . Well situated and a fantastic breakfast
Pet
4/10
Poor
07 Jun 2026
DOMINIC
A very average hotel, lots of police about so at least you feel reasonably safe…!
Friends_and_family Friends
10/10
Exceptional
05 Jun 2026
Chris
Very helpful staff on check in. Good atmosphere around reception / bar area. Rooms functional but sufficient. plenty of free open air parking right outside the door
Business
6/10
Pleasant
30 May 2026
Liam
Hotel is right next to LeShuttle so really convenient for onward travel. It also has a gated car park (where local police use as a base) so is convenient for not unpacking car and bikes overnight. Breakfast was simple but a good offering before a long drive. Room could have been a bit cleaner (I noticed hairs and a finger nail), but overall did the job. It’s also next to a shopping centre with lots of places to eat.
Self
10/10
Exceptional
28 May 2026
May
Friendly staff
Family_with_children
10/10
Exceptional
27 May 2026
Neil
Very convenient for the tunnel with excellent parking and rooms. Shower was particularly good.
Friends_and_family Friends
8/10
Excellent
27 May 2026
Michael
A good transit hotel close to Le Shuttle. Quiet, safe and easy free parking.
Partner
10/10
Exceptional
22 May 2026
Christopher
A really well appointed Hotet ideally positioned for Le Shuttle. The staff were helpful, room was comfortable and an excellent breakfast.
Partner
8/10
Excellent
14 May 2026
JEFFREY
Breakfast had excellent choice- very fresh and clean - coffee great. Parking extremely safe as Gendarmes on mass park there - must be the safest car park in Calais.
Partner
10/10
Exceptional
10 May 2026
Samantha
It's a clean basic hotel with good staff and a brilliant breakfast. Also accepts guests arriving late. Perfect for an overnight place to rest when arriving off Le Shuttle.
Partner
10/10
Exceptional
03 May 2026
Stuart
Staff very helpful
Partner
6/10
Pleasant
02 May 2026
Shaunne
Excellent breakfast. Accessible bathroom very slippery after shower, had to leave towels on floor. For some reason did not sleep well but I do not think it was the bed.
Partner
8/10
Excellent
25 Apr 2026
mark
parking was good and right next to hotel breakfast was ok would stay again
Self
8/10
Excellent
25 Apr 2026
Noel
Helpful staff and comfortable rooms (vinyl flooring a bit weird).
Very convenient for restaurants and Shuttle. Has to be the safest place in France with all the gendarme present and staying at hotel.
Friends_and_family Friends
10/10
Exceptional
20 Apr 2026
Victoria
We had a lovely one night last minute stay here. Would definitely stay again when next in the area
Partner
10/10
Exceptional
15 Apr 2026
Yvonne
Lovely staff nice food rooms basic but clean
6/10
Pleasant
12 Apr 2026
Nicole
Just standard. All clean, staff friendly, did not try food
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
martin
Easy when using the eurostar the hotel is quick and easy.
Business
10/10
Exceptional
01 Apr 2026
Davina
Great room, nice and clean and with kettle for drinks. Goid shower. Nice choice for breakfast. Staff were very helpful and polite, Car parking feels safe. Will stay again.
Partner
8/10
Excellent
23 Mar 2026
Christopher
Good location for early or late shuttle options
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
ADRIAN
Decent hotel for the money , well located , comfortable rooms , friendly staff . Stayed here several times .
Pet
10/10
Exceptional
14 Mar 2026
Rafal
Nice clean
Business Self
10/10
Exceptional
09 Mar 2026
Jacqueline
Very clean and comfortable room . Staff very friendly x
Partner
10/10
Exceptional
08 Mar 2026
Helen
Convenient for Channel Tunnel
Partner
10/10
Exceptional
08 Mar 2026
Jacqueline
Clean tidy room . Friendly , helpful staff. Good choice of breakfasts
Partner
8/10
Excellent
02 Mar 2026
Tracy
Really handy for the channel tunnel, great value and perfect for one nights stop over. We had a family room which had 2 single beds for the kids rather than a sofa bed which is a rare and welcome find. We arrived about 9pm and the reception and bar were both manned. There was a pool table and TV in reception. Perfectly adequate for a one night stop over
Family_with_children
8/10
Excellent
24 Feb 2026
Verified traveler
The room was clean and well maintained, The only problem we had was with the central heating system which we couldnt fathom out! it was either too hot or too cold (could not open the window at night due to strong winds) so it was stiffling during the night. All in all a very pleasant stay and a good deal better of the B&bs in Eurocity
Partner
8/10
Excellent
13 Feb 2026
Maureen
Quiet corridor. Room clean.
Leisure Partner
10/10
Exceptional
01 Feb 2026
Kirstie
We love staying here! We sometimes stay on our own as a couple or with our teenage sons. The staff are always very welcoming, the food in the restaurant is actually really tasty and the location is perfect for exploring Northern France-as well as shopping at Cite Europe of course!
10/10
Exceptional
29 Jan 2026
Francois
Clean room, courteous staff...
Business_and_leisure Self
8/10
Excellent
24 Jan 2026
James
Clean room, good availability of parking. Reception was open at midnight
10/10
Exceptional
14 Jan 2026
martin
perefect for our journey
Business
6/10
Pleasant
04 Jan 2026
David
A brief stop as I left at 1am to catch a ferry.

Room was good the only issue was getting the door lock to work. Back to a several digit keypad which failed to work after many attempts. The staff were apologetic and helpful.
Self
10/10
Exceptional
31 Dec 2025
Philip
Great staff, basic but good menu choices and as we arrived late bonus that the restaurant was open until 10pm
Partner
10/10
Exceptional
23 Dec 2025
Shaun
Good room, excellent staff. Plenty of parking and very convenient for the Le Shuttle terminal.
Partner
4/10
Poor
18 Dec 2025
COLETTE
Staff were lovely. Room shabby and tired, rust in the bathroom. Bed very uncomfortable, noises from aircon and drain pipes (rained). Overall a poor nights sleep
10/10
Exceptional
10 Dec 2025
K
Clean room and bathroom. Easy check in and out
Partner
10/10
Exceptional
30 Nov 2025
Ralph
Good starting point for driving holiday. Restaurant is under new management and is excellent and good value. Rooms are not huge but perfectly adequate.
Partner
10/10
Exceptional
29 Nov 2025
Neil
Clean and good for a ferry/ le shuttle stop over next to cite Europe
10/10
Exceptional
29 Nov 2025
Neg
Rooms were super clean and comfortable
Beds and bed sheets very immaculately clean.

Very nice polite staff, we had a great stay. Definitely worth booking this hotel for future visits. Very close to the aquarium, outlets and the beach.

Breakfast was a good variety of food and pastries for a small hotel, everything fresh and nice.
Leisure Family_with_children
10/10
Exceptional
16 Nov 2025
N
Great staff and amazing food
Business
8/10
Excellent
09 Nov 2025
Barry
Parking seemed nice and secure for the hotel. Breakfast had a bigger selection than I expected. Rooms was good and shower was great ( good pressure and control). Paper cups in room and the tea option was the only element I would change. Don't like a hot drink in a smallmpape cup.
Service and team were great though, very friendly, attentive and efficient.
Friends_and_family Family
10/10
Exceptional
05 Nov 2025
ADRIAN
Good hotel , next to Eurotunnel so convenient to stay safe parking , clean modern room , friendly staff , nice meal in restaurant . Stay here on way too and from Spain
Leisure Partner
8/10
Excellent
05 Nov 2025
Paul
Nice clean bedroom with extra large bed. Quiet. Great parking facilities
Partner
2/10
Poor
01 Nov 2025
Ming
Altough the room was clean and staff were nice, the facilities inside room are not expecred.
10/10
Exceptional
26 Oct 2025
Mr David A

Great spot.

Excellent location, clean rooms and a great shower. Really good value.
Friends_and_family Family
10/10
Exceptional
25 Oct 2025
Jacqueline
Didn't eat
Friends_and_family Friends
4/10
Poor
24 Oct 2025
Susan
My family and I were awake all night due to the noise of the wind howling through the terrible windows.
Rooms were clean and spacious, bathroom felt like a portaloo. Surrounded by car sales rooms.
Leisure Family
10/10
Exceptional
15 Oct 2025
colin
Staff excellent at their work and manner. Nothing too much trouble when a request was made for anything, whether it be for drinks, food and assistance.
Leisure Partner
10/10
Exceptional
12 Oct 2025
Brian
Excellent location and good value for money. Staff very helpful. Police presence can be intrusive but at the same time makes you feel safe.
Leisure Family
10/10
Exceptional
04 Oct 2025
Angie
Clean rooms and the staff are very friendly
Self
10/10
Exceptional
03 Oct 2025
leonila
GOOD BREAKFAST, BUTVERY BUSY IN THE MORNING,
Partner
10/10
Exceptional
02 Oct 2025
Stephen
The room was clean. It was in fact a disabled person's room ie wet room with large sliding door but it was very comfortable.
Partner
10/10
Exceptional
28 Sep 2025
Norma

Great Hotel

Returned here this year at the end of the holiday because the hotel us so clean, the staff are so attentive and the breakfast is great
Partner
10/10
Exceptional
26 Sep 2025
John
room very clean,staff very pleasant and good food
Friends_and_family Friends
8/10
Excellent
25 Sep 2025
Clodagh
Very comfortable room, good shower, secure parking
Leisure Partner
8/10
Excellent
23 Sep 2025
Jacquie
The staff lovely & friendly / helpful
Food nice , had a pitza & chips good price large portion
Room clean
Bed comfortable good night sleep before onward journey

What was a pity there was no soap in bathroom
Shaving mirror Broken & glass on side next to it so room hadn’t been checked after cleaning
Tv settings - was not set up to watch - ( my hubby’s field is his job ) so was able to resolve .

Once brought to staffs attention , soap given , noted that we had not broken shaving mirror , as was that way when entering the room & reported to front desk .
Leisure Partner
10/10
Exceptional
15 Sep 2025
ADRIAN
Great hotel located close to euro tunnel and over the road from Lidl and shopping centre and restaurants . Short walk down road to designer outlets . Nice comfortable hotel friendly staff and good value for money . Stay here on way to and way back from Spain in car
Leisure Pet
8/10
Excellent
13 Sep 2025
Jane

Overnight stop

Very secure parking
Partner
10/10
Exceptional
09 Sep 2025
Mat
Brilliant service - great place for easy access to Le Shuttle
Business_and_leisure Pet
10/10
Exceptional
08 Sep 2025
Catherine

Great value for money hotel

Great value for money hotel - we were in the 3 star - perfect for an early Le Shuttle train home. Second time staying here and just as goid as before
Friends_and_family Friends
8/10
Excellent
02 Sep 2025
Ian
Perfect for quick stopover for le shuttle
Leisure Family
8/10
Excellent
02 Sep 2025
Michelle
.
8/10
Excellent
31 Aug 2025
Hayley

Good for an overnight stop

Arrived late, the hotel was easy to find. We were worried reading other reviews before hand as there's different hotels in one but it was very clearly marked with a 3 on. Check in was easy, member of staff was nice and pleasant. Room was clean and big enough for one night's stay. Would recommend.
Friends_and_family Family
10/10
Exceptional
27 Aug 2025
Emma
Really friendly staff, 24 hr check in.
10/10
Exceptional
27 Aug 2025
Jay
Friendly clean helpful brilliant food room is excellent bed is fit for a king stop here everytime I travel to Europe
Leisure Partner
10/10
Exceptional
19 Aug 2025
alexander
The breakfast was ok we were allowed for late check-out. 😀
Wonderful
Leisure Family
10/10
Exceptional
12 Aug 2025
Warren
I have stayed in this Hotel many times now, with my wife, my children and alone - it is the first place past the tunnel and does not look appealing from the outside. In fact it looks like something from the 1970s - but do not let that put you off - The staff, the flexibility make up for the look. The staff are what makes it- want a drink at 1am, no problem, want a pizza for the kids, no problem - want to practice some French- they will speak French even though their English is probably better than your own- -- and the French CRS Police use is it for their meetings and training sessions - it is probably the safest place in Europe- these guys are smart, polite and always around doing whatever it is they do - and I have never felt as safe in a hotel. These guys are fit, armed and look like they mean business. And they are always in this hotel. They do not interact, other than a friendly hello, but you feel very safe.
I love this hotel - it may not look pretty, but the staff are excellent and the food, while not fancy is very good value for money. - I have paid a lot more in the UK and France and got a lot less, _ I will stay here again,
Leisure Family_with_children
6/10
Pleasant
11 Aug 2025
adrian

Basic but ok for one night only

Very basic vinyl floor covering noisy night staff dont have room 211 very noisy at night. Breakfast was very basic, just bacon and scrambled egg toast and a few cereals .
Partner
6/10
Pleasant
10 Aug 2025
Wendy
There are plenty of car parking spaces, but the room is very outdated, and the power in my room suddenly went out. This hotel is not worth the £133 I paid.
10/10
Exceptional
09 Aug 2025
Kyle

Great hotel once through from Le Shuttle

We didn’t pay for breakfast but was ideal when running late on le shuttle and wanting a quick drink and comfy bed, it’s been our 3rd time now and a lovely hotel
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
Paul
Jefferson, the receptionist was fantastically helpful and helped us through a booking mix up. His customer service was outstanding
Partner
10/10
Exceptional
20 Jul 2025
Olufunmilayo
The location of the property
Leisure Friends
8/10
Excellent
15 Jul 2025
Debbie
Perfectly good for an overnight stay before an early Shuttle to UK. Very quiet room. Basic but functional. Shopping, restaurants, EV charging and shuttle are a few minutes drive but you can't really walk to anywhere easily.
Leisure Partner
8/10
Excellent
15 Jul 2025
Mark
Everything is great, however, the breakfast is terrible for the cost.
Business Self
10/10
Exceptional
05 Jul 2025
Suzzanne

Return trip

Will stay again very pet friendly
Friends_and_family Family

Location & surroundings

B&B HOTEL Calais Terminal Cité Europe 3 étoiles
Place De Cantorbery, Coquelles, France

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B&B HOTEL Calais Terminal Cité Europe 3 étoiles

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