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B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

Calais · France

Place de CantorberyView location

9.0/10Excellent817 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Location9.2/109.2
Neighborhood7.8/107.8
Value7.6/107.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

Stay less than 5 minutes from the Eurotunnel at the Novotel Suites Calais Coquelles Tunnel sous la Manche hotel. This 4-star hotel offers spacious, modular suites measuring 323 sq. ft. (30 m²) with free fiber-optic high-speed WIFI, and TV package (Canal+, beIN, etc. ).

Whether traveling for business or leisure, 24-hour services make life easier for you, such as the Boutique Gourmande and fitness center. After a visit to the monuments of Calais, come and relax in the cozy universe of Novotel Suites.

Read more about this hotelShow less

With a stay at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles in Coquelles (Calais Fréthun), you'll be within a 15-minute drive of Port of Calais and Cité Europe.

This hotel is 0.8 mi (1.2 km) from Channel Outlet and 2.3 mi (3.8 km) from Royal Kids Parc De Jeux. Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

Beach nearby Professional property host/manager SOCOTEC SuMS Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
    • Pet fee: EUR 6 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Late check-out fee: EUR 25.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Cité Europe 0.3 km / 0.2 mi
Channel Outlet 1.1 km / 0.7 mi
Royal Kids Parc De Jeux 3.8 km / 2.4 mi
Grand Théâtre de Calais 4.2 km / 2.6 mi
Parc St Pierre 4.2 km / 2.6 mi
Second World War Museum 4.4 km / 2.8 mi
Calais Hotel de Ville 4.6 km / 2.9 mi
Burghers of Calais 4.6 km / 2.9 mi
Les Six Bourgeois 4.6 km / 2.9 mi
Parc Richelieu 4.9 km / 3 mi
Regional Natural Park of the Caps and Opal Marsh 4.7 km / 2.9 mi
Museum of Fine Arts Calais 5.6 km / 3.4 mi
Les Baraques Military Cemetery 5.6 km / 3.5 mi
Tour de Guet 5.7 km / 3.6 mi
Eglise Notre Dame 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Number of floors (main building): 5
  • Suites: 100
  • hotel
  • American Express
  • EC
  • MasterCard
  • Visa
  • Beach
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
Show 36 more facilities & services
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Terrace
  • Bicycle storage
  • Luggage room
  • Dining area
  • Electric kettle
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Highchairs
  • PhotocopierExtra charge
  • FaxExtra charge
  • Children playground
  • TV lounge
  • Game roomExtra charge
  • PubExtra charge
  • Breakfast buffet
  • À la carte dinnerExtra charge
  • SnacksExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORT SMOKINGTRIPLE • COMFORT SMOKINGTPL.OM-JK

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

    TRIPLE COMFORT SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE AccessibleTRIPLE • AccessibleTPL.H6

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

    TRIPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 16 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable2 photos

    B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

    FAMILY ROOM STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE COMFORTQUADRUPLE • COMFORTQUA.OM

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

    QUADRUPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

9.0
Excellent
817 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.2 /10
Neighborhood
7.8 /10
Value
7.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Nicola
Good for the kids - games and activities in the reception area
10/10
Exceptional
04 Jul 2026
Charles
As usual, hotel was good. Not a brilliant room for me and two sons as only given double bed and single bed, single beds for both kids would be better but my oldest is over 17.

Not sure air conditioning worked in room
Friends_and_family Family
8/10
Excellent
28 Jun 2026
Stuart
yes all good
Partner
10/10
Exceptional
27 Jun 2026
Scott
Everything was excellent
Family
10/10
Exceptional
13 Jun 2026
Rafal
Clean room nice staff big parking
Business Self
10/10
Exceptional
20 Apr 2026
Robert
Great hotel in a fantastic place for the Channel Tunnel and for exploring the nearby shops. Staff were friendly as always.
Family_with_children
8/10
Excellent
10 Apr 2026
Stephen
Great location right next to the shuttle terminal
Lots of food options on the door step within walking distance
Mall in front of hotel so handy for shopping and eating
Free large car park at rear
Easy to find just off auto route
Partner
6/10
Pleasant
03 Apr 2026
Young Jin
They need to clean up room. We found a used wet cleaning towel under the bed sheet. The floor was dirty with lots of dust and animal hairs.
Staffs were kind, though.
Family
10/10
Exceptional
05 Mar 2026
Leonila
Very convenient overnight stay,especially when you catch the train back to Uk.
Friends_and_family Family
10/10
Exceptional
20 Jan 2026
Darren
Excellent professional staff.. good breakfast and great dining options
Business
10/10
Exceptional
19 Jan 2026
Kym
Room, staff, breakfast.
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Caroline
Clean, spacious room, friendly staff, good food.
Leisure Partner
10/10
Exceptional
29 Dec 2025
Alexandro
The room was amazing, comfortable, good amenities
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Stephanie
Very convenient location
10/10
Exceptional
18 Dec 2025
Andrea
The room was very big and very clean and comfortable. The staff were very friendly and helpful. Breakfast was delicious. A great selection of food.

nice
Partner
10/10
Exceptional
16 Dec 2025
Ian
Very pleased with our stay here - great welcome and generally all round a great Hotel to stay. Thank you!
Leisure Family
8/10
Excellent
12 Dec 2025
leonila
Welcoming and close to the mall and Le shuttle
Friends_and_family Family
8/10
Excellent
10 Dec 2025
KARINE
The staff was courteous, the location is convenient, room spacious and comfortable
Leisure Friends
10/10
Exceptional
03 Nov 2025
Christopher
Friendly staff, good spacious clean room
Business
4/10
Poor
30 Oct 2025
Arzu
The room was clean but the linen in the bedroom was not clean and smelt like it had not been changed or washed properly. Fruit salad in breakfast bar was off. Shame as otherwise location wise it's perfect.
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Wai Man
Great location with a large shopping mall nearby. The staff were friendly and welcoming, and the room was clean with essentials replenished daily. I really liked that the toilet and bathroom were separate, which is convenient for families. It would be perfect if the bathroom had a lock.
Leisure Family
8/10
Excellent
26 Oct 2025
David
Right alongside the main shopping area with lots of restaurants. First class stop off point.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Charlotte
Great hotel for the shuttle. Convenient parking. Room very comfortable and clean. Definitely recommend and will be staying again.
Leisure Family
10/10
Exceptional
19 Oct 2025
Rafal
Clean
Business Self
8/10
Excellent
19 Oct 2025
Ariana
Staff was friendly and helpful. Family room was perfect
8/10
Excellent
25 Sep 2025
Katie
AC did not cool our room at all. Breakfast had a nice range of choices.
Partner
10/10
Exceptional
23 Sep 2025
KA MENG
Just a little bit hot when we are staying. The Hotel location is very good.
Leisure Family
10/10
Exceptional
13 Sep 2025
Philip
Large family rooms with everything you need. Really well thought out
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Michael
Great place clean and good value
Leisure Family
10/10
Exceptional
26 Aug 2025
Peter

Spacious and clean family room

Great location. Spacious. Great receptionist and check in area. Curtain split kids area. Seperate toilet. Clean, coffee machine.
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Jennifer
An extremely well equipped large room for a family of four including two teenager's not little ones! Lots of space, everything you could possibly want for an overnight stay enroute.
A lovely meal in hotel next door at a reasonable price. Staff were friendly and very understanding of my dodgy school french! Only downside was a very feeble fridge which really didn't get cold but hardly a bother in the grand scheme of things. Will definitely use the hitel xhain again.
4/10
Poor
28 Jul 2025
Chi Fung
Clean and nice place, and very close to euro tunnel
Leisure Family_with_children
10/10
Exceptional
27 Jul 2025
Kelly
Decent hotel….we stayed for 1 night and it was as expected. Overall pleased.
Leisure Family
10/10
Exceptional
16 Jul 2025
Donald
Check-in was very friendly and efficient. The room had everything we needed and we thought the milk in the fridge was a very nice touch
Leisure Family
10/10
Exceptional
09 Jul 2025
Ian
Nice hotel, friendly staff, plenty of space. Adjacent to Le Shuttle (Euro Tunnel)
Leisure Family_with_children
6/10
Pleasant
04 Jul 2025
Vicky
This is next to the B&B 2 & 3 in an area around the shopping centre which is walkable.
Hotel staff were very friendly but we booked a family room and the electrics didn’t work which meant we couldn’t get into our room. Once the electrics had been reset by reception staff, our safe and air conditioning didn’t work. With 4 of us in the room, it was far too hot.
Leisure
8/10
Excellent
28 Jun 2025
Susan
For a four star hotel. You’d expect restaurant
Leisure
6/10
Pleasant
15 Jun 2025
Verified traveler
It was an OK stay, but the hotel is ageing, and it was far from being spotlessly clean. Otherwise, spacious room.
Partner
10/10
Exceptional
14 Jun 2025
Rafal
Good hotel and clean
Business Self
8/10
Excellent
13 Jun 2025
Nicholas
Good stay for 1 night before euro tunnel
Leisure Family
10/10
Exceptional
06 Jun 2025
Rafal
Big parking bedroom and bathroom clean
Business
2/10
Poor
28 May 2025
Paula
We arrived around midnight & reservation was not recognised despite having a receipt for payment in full. Tried numerous times & ended up buying another room at the same hotel.
8/10
Excellent
24 Apr 2025
Howard

Disappointing stay

Previously we sayed next door in 3 Etoiles, which turned out to be better than this 4 etoiles. Although the bathroom was an upgrade, that was the only upside. We booked a 2 bed room, however the second single bed resembled a put u-up and wasn't even made up. The room was cold, the heating controls weren't working or able to be controlled and although the Hotel was quiet, you could hear every car that drove past as we were adjacent to the road. We stayed twice in recent times in B&B etoile 3 and much preferred the ambiance an quietness. Both have access to a very large car park and both are positioned close to vaious restaurants and shops within walking distance.
Business
6/10
Pleasant
20 Apr 2025
Izabela
Definiteley not 4* hotel. Good for late night sleep before taking le shuttle or ferry. Not the cleanest and not smell the best overall, but can’t expect too much from B&B hotel.. Slept in Executive Suite which has robes, complimentary soft drinks and snacks in fridge, coffee machine and kettle (kettle defo needs good clean- I wouldn’t use it). I don’t think I’d stay again.
Leisure Family
8/10
Excellent
19 Apr 2025
Wayne
Great place to stay near the channel tunnel also very dog friendly. Good options for food there or nearby
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
Sunil
Very clean and good
Leisure
10/10
Exceptional
10 Apr 2025
Mary
I visit on a regular basis and I am never disappointed.
Very friendly staff and very clean environment.
The staff all speak in English to the visitors from England.
Self
10/10
Exceptional
01 Mar 2025
Scott
Had all we needed for a stop off very close to Eurotunnel.
Leisure Family_with_children
10/10
Exceptional
01 Mar 2025
kirsten

Great place to stay

My kids loved being back in the hotel after a few years staying nearby. It's so handy for shops, restaurants and the Channel Tunnel.
8/10
Excellent
28 Feb 2025
Esther
Good for a quick stay next to the euro tunnel
Leisure Family
2/10
Poor
26 Jan 2025
susan

THIS HOTEL DOES NOT DESERVE 1 STAR, LET ALONE 4

This hotel, in which I have stayed many times in the past has gone completely downhill. When we arrived (We booked 2 suites for myself and partner and my brother and sister in law. The card/keys we were given did not work on either door, so I had to go back to reception to get a replacement, this also did not work so I had to go back a third time before this problem was sorted out. There was an empty mini bar in both rooms which I reported. Some half hour later the intended contents were brought to both our rooms on trays. The floor in my room was soaking wet and there were just 2 coffee pods available in the on site machine. The television in my Brother in law's room did not work and would not turn on. I again went to reception whereupon the reception person came to his room, took out the batteries and fiddled with them, returning them to the remote, whereupon the television started working. we went out for the day and returned quite late. My brother in law tried to turn on the TV which again did not work, we just gave up asking and he spent the rest of the evening with no television at all. My brother in law tried to use the coffee machine which swallowed the pod and spewed plain water onto the floor. The breakfast was awful, no more sausages, fried eggs, etc., which we enjoyed before, just overcooked inedible fatty bacon and rubbery scrambled eggs, we left hungry. The following day we refused breakfast and went out to eat. This was a ''treat'' for my birthday. DISGUSTING
Friends_and_family Family
10/10
Exceptional
02 Jan 2025
Stephen
Great staff very quite
Leisure Partner
10/10
Exceptional
23 Dec 2024
Julie
Very good
Leisure Partner
10/10
Exceptional
24 Oct 2024
Clive
Perfect for an overnight stop after a late Chunnel crossing.
Leisure Family
10/10
Exceptional
23 Oct 2024
Christopher

Nice hotel in convenient location

Hotel is close to Eurotunnel and has plenty of parking that feels secure so suits my needs. Staff always friendly and welcoming. Rooms spacious and well equipped
Business
10/10
Exceptional
21 Sep 2024
Keith
The staff are exceptional especially the cleaner as she helped my disabled wife to the car and to the receptionist in hotel 4 who went to great trouble to get my wife near the lift
Leisure
10/10
Exceptional
30 Aug 2024
david
It’s a good value hotel. Very impressive
Friends_and_family Family
10/10
Exceptional
25 Aug 2024
Christelle
Nice room, quiet night.
Leisure Family
8/10
Excellent
21 Aug 2024
Gerry
excellent stay. Friendly staff, good facilities.
Friends_and_family Family
10/10
Exceptional
17 Aug 2024
Rashid
Clean and comfortable property. Good amenities and staff were friendly. Would stay again.

The air con in the room could have been better (the room was not cold enough despite being on the lowest setting).
Leisure Friends
4/10
Poor
05 Aug 2024
Stacy
The motorway was literally 3 feet from our ground floor window. Traffic noise all night. No A/C & no fans. Stagnant hot muggy night. The 1 window in the room couldn’t be left open because the street was right there! Ridiculously overpriced. Outside has weeds & overgrown shrubbery everywhere. Looks nothing like the photos. Remote & tv not working. We stayed just 1 night & won’t be back. The ladies at the front desk were friendly though.
Leisure Family
8/10
Excellent
02 Aug 2024
gordon
We stayed here last year and the room was not up to standard, the hotel was also like a police station. I left a bad review, and the management apologised and asked for another chance.

What a difference this year, great room back to the way it used to be, great service from the staff.
Thanks I would certainly recommend it and use it again.
Ps. Maybe just clean up the area at the entrance from the car park.
Leisure Partner
10/10
Exceptional
31 Jul 2024
CL
Amazing helpful reception staff after hiccup on wifi settings on a device.

Good room, we’ve had one better laid out for big bed and kids bed but perfectly fine, spacious and plenty room for is
Friends_and_family Family
10/10
Exceptional
04 Jul 2024
Neringa
Loved it. 3min away from eurotunnel. And such a great staff. Wow. Had the best service in a while. It was a very pleasant stay.
Leisure Family_with_children
10/10
Exceptional
04 Jul 2024
Katherine

Nice place

Nice place to stay for a night. Mall and restaurants over the street and plenty of shopping around. It's super close to the tunnel. Really nice people working there too.
Friends_and_family Family
10/10
Exceptional
24 Jun 2024
Dean
Best stay of our two week vacation to France.
Leisure Family
10/10
Exceptional
03 Jun 2024
Terecia
Service at this property was excellent! Great staff
10/10
Exceptional
01 Jun 2024
Sheju
Staff were very welcoming and friendly. The room was spacious, we really enjoyed our stay!
Leisure Family_with_children
10/10
Exceptional
29 May 2024
Thyagarajan
Nice Hotel and very near from Eurotunnel
Leisure Family
4/10
Poor
05 May 2024
V
Poor
Customer service
Rude reception staff
Pillows ans mattress are hard
When i spoke to lady at reception , very dismissive
Asked for a extra duvet and towel said they dont have one in whole hotel
Disappointing considering they are rated as 4 star and i paid £190 for a room
Friends_and_family Family
10/10
Exceptional
04 Apr 2024
David

Only 15 minutes to the Ferry

We chose this hotel as it was close to the ferry terminal but not within Calais itself.
Staff were very friendly and helpful. Room was really nice. Reminded us of a ships cabin. Large enough with everything we’d need for a short stay. King bed was comfortable, ensuite even had a bath.
Safe and easy parking right outside, and only a short walk to Cite d’Europe shopping centre.
Partner
6/10
Pleasant
03 Apr 2024
Krishna
Convenient location from Calais le shuttle. Room is fairly basic. Shower is very plastic. But it does the job for an overnight stay
Leisure Family_with_children
10/10
Exceptional
28 Mar 2024
David

Excellent Hotel.

Lovely hotel - ideal for Le Shuttle. Very nice rooms and lovely friendly staff.
Friends_and_family Family
8/10
Excellent
01 Mar 2024
Verified traveler

Reception staff excellent

Staff go extra mile and very friendly
Friends_and_family Family
10/10
Exceptional
11 Dec 2023
Miss

Great find - prefect for shopping trip

Really nice hotel, ideally located for Cite Europe shopping trip. Don't be put off by the external appearance inside it's very comfortable and welcoming. Reception staff are very friendly and helpful.
The only slight downside was the the accessible room just had a hand rail next to the toilet and not the additional pull down bars for support on both sides. Overall thought the room was very comfortable and easy access for someone with poor mobility.
Partner
10/10
Exceptional
03 Nov 2023
Lisa

Excellent stay

We stayed here twice and had a great stay with our two year old. Nothing was too much trouble from the attentive staff. We enjoyed the room and the dividing curtain that helped us all get a nice sleep in the comfy beds.
Friends_and_family Family
10/10
Exceptional
29 Oct 2023
Henriette N S

Good hotel in a great area.

The location is fantastic you have the shopping Center just 5 to 10 minutes working and the euro tunnel terminal passenger is 10 minutes away. The hotel is clean inside and the surrounding also. The receptionists were fantastic. Our family suite was neat but the air conditioner wasn’t working properly. Therefore, we had to open the window for fresh air and autumn cold wind but the noise of certain clients disturbed our sleep.
Nevertheless, we had a good experience from this hotel and we will definitely recommend it
Friends_and_family Family
6/10
Pleasant
27 Sep 2023
Anna Maria

Sad

Hotel is a little dated now we stayed when it was new about twenty years ago and there is still a lot of the same fixtures and fittings and carpets as there was back then. Toilet smelt of urine
Friends_and_family Friends
10/10
Exceptional
06 Sep 2023
Marta

Really impressed

Great hotel, pleasant staff, room was superb, much more than we expected. Great rest before heading back to UK. Would definitely recommend.
Friends_and_family Family
8/10
Excellent
03 Sep 2023
Kate
On site parking; a few minutes drive from eurotunnel. Walking distance to places to eat.
Good sized, comfortable, clean family room. Staff all very pleasant and welcoming.
Good breakfast.
A convenient place for overnight stay on way back home.
Friends_and_family Family
10/10
Exceptional
28 Aug 2023
Christelle

Very satisfied

Came for one night only with 2 kids. Nice large room, beds comfortable and quiet environment.
Did not take the breakfast option as a little pricey.
Close to a large mall so plenty of restaurants nearby.
Friends_and_family Family
10/10
Exceptional
21 Aug 2023
Matthew
Excellent stay, thanks
Leisure Family
8/10
Excellent
16 Aug 2023
suzanne
The hotel was well priced and close to the tunnel. It was a large clean room and the amenities were good. Not as bad as i thought it was going to be.
10/10
Exceptional
16 Aug 2023
Genia

Quick stop

Great hotel with easy access to tunnel
Friends_and_family Family
8/10
Excellent
15 Aug 2023
Linda

Convenient overnight stay

Stayed here for the convenience for the tunnel first thing in the morning.
Handy having the mall for dinner and somewhere to stretch your legs.
The staff were friendly and check in was quick and easy.
The room itself very dated and lots of stains. We were travelling with our pet rabbit so needed a pet friendly room and air conditioning. For this reason the room did smell like wet dog.
The air con helped cover it. The carpet, seats, lamp etc all were covered in stains.
The bathroom feels like a bathroom on a boat. Nothing wrong with that though. Just different and a little quirky. Few hairs found and even a chunk of food I think bread on the floor. Definitely wouldn’t say this hotel is 4 star
Partner
10/10
Exceptional
10 Aug 2023
Anna
Large comfortable rooms, lots of easy free parking
10/10
Exceptional
08 Aug 2023
Sophie

Convenient and Clean

Excellent location for LeShuttle. Safe parking and huge room for family of 3. Would definitely stay again.
Friends_and_family Family
8/10
Excellent
30 Jul 2023
Siobhan
Great location for a stopover after coming through the tunnel. Easy to find, plenty safe parking, nice size room. Good value.
Leisure Family
10/10
Exceptional
26 Jul 2023
Peter

Such a pleasant overnight stop

After a long days drive from Switzerland what a fabulous welcoming hotel. Clean, fresh & so comfortable. This was a pleasant surprise it was 5 star compared to the overnight stay we had in Lucerne. I would highly recommend this hotel without a shadow of doubt . Thank you
Friends_and_family Family
10/10
Exceptional
24 Jul 2023
Jan

Excellent, clean and spacious room for three

We were very very pleased with what we arrived in on Saturday evening. It was surprisingly but very much appreciated spacious room for three. We also found very handy the fact it had a separate toilet from the bathroom.
Obviously the room was perfectly clean and tidy (when we areived not so much after we left:-) and there were nice coffee machine too (not a sack with an instant coffee but a good coffee cups).
Furthermore, the staff at the reception spoke fluently English and were very pleasant, helpful and conidering the time we arrived, close to midnight, also full of jokes.
Overall, very pleased and will book the same next year again. Can hihhly recommend
Friends_and_family Family
4/10
Poor
27 Jun 2023
gordon
The car park is like a police compound, our room was next to what looked like a temporary police station in the two adjacent rooms.
Entrance to hotel very dirty. Tv, kettle and fridge didn’t work. Shower flooded the toilet.
Overall very disappointing having stayed on numerous occasions previously.
Have a room booked in 3 weeks time, but will be cancelling.
Leisure Family
8/10
Excellent
25 May 2023
herbert
Not close to town or train terminal, but there are free buses—very confusing. Carpet in general areas is dated and dirty but the room was clean and beds very comfortable. Food in restaurant next (hotel connected) was really awful—go to the mall.
Leisure Family
10/10
Exceptional
18 Apr 2023
Kenneth
Rooms and hotel clean and tidy. Staff very helpful and friendly.
Leisure Pet
4/10
Poor
20 Feb 2023
Nikki
We used to stay here years ago when under a different name. Didn’t look like any updates made, very tired and rundown. Also - didn’t know that all three of the hotels on this site (all BB) are mainly occupied by border control. This also made parking a nightmare and you didn’t want to sit in the bar or have breakfast due to the large amount of off duty police hanging around (mainly men) - very intimidating for our two teenage daughters. All I can say is never again
Leisure Family
10/10
Exceptional
28 Jan 2023
KEVIN

Good for pre/post ferry/chunnel stopover

Great staff…friendly and attentive!
Partner
10/10
Exceptional
24 Dec 2022
Adam
Nicely equipped, large room, and excellent selection for breakfast. Very solid option as an overnight stop when travelling to/from channel tunnel.
Leisure Self
10/10
Exceptional
21 Dec 2022
Melanie
A clean, comfortable and courteous stay.
The staff were so friendly and polite and exceptionally helpful when I had an issue with my car. They went out of their way to help and take care of my mother when I got the issue resolved.
I will absolutely stay here again without hesitation and will recommend this hotel to anyone who wants to stay at near the Chanel tunnel.
Leisure Family
10/10
Exceptional
17 Dec 2022
Christine

Highly Recommend B&B Hotel Calais Terminal

We have stayed here twice now and we would stay again. The check in is always quick, the service is fantastic, it is clean, and the morning breakfast is very good. I would recommend this hotel for those who want to stay near the Eurotunnel.
Partner
10/10
Exceptional
12 Dec 2022
Adam
Simple, no fuss accommodation conveniently located close to both the motorway and the Eurotunnel Shuttle check-in.
Leisure Self
10/10
Exceptional
23 Oct 2022
Romuald
The breakfast was excellent, parking was convenient, staff were friendly, and room comfortable. We would book again.
Leisure Partner

Location & surroundings

B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil
Place de Cantorbery, Coquelles, France

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B&B HOTEL Calais Terminal Cité de l'Europe 4 Etoil

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