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Marriott Torreon

Torreon · Mexico

Boulevard Independencia 100 PonienteView location

8.2/10Excellent901 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition7.8/107.8
Location9.0/109.0
Neighborhood8.4/108.4
Value8.0/108.0
Amenities8.0/108.0
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Marriott Torreon

Be sure to enjoy recreational amenities including a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.

Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Featured amenities include a business center, express check-in, and express check-out.

Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 143 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

A stay at Marriott Torreon places you in the heart of Torreón, within a 5-minute drive of Teatro Isauro Martínez and Nazas Theater. This luxury hotel is 1.1 mi (1.7 km) from Currency Museum and 1.1 mi (1.8 km) from Juarez Market.

Make yourself at home in one of the 143 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Torreón? This hotel has 1647 square feet (153 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 22 for adults and USD 11 for children
    • Pet fee: USD 80 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Teatro Isauro Martínez 0.6 km / 0.4 mi
Juarez Market 1.6 km / 1 mi
Nazas Theater 1.7 km / 1.1 mi
Currency Museum 1.8 km / 1.1 mi
Plaza Armas de Torreon 1.8 km / 1.1 mi
Venustiano Carranza Forest Park 1.9 km / 1.2 mi
Arocena Cultural Museum 1.9 km / 1.2 mi
Parque Fundadores 2.1 km / 1.3 mi
Revolutionary Museum 2.1 km / 1.3 mi
La Laguna Regional Museum 2.6 km / 1.6 mi
Plaza Cuatro Caminos 2.8 km / 1.8 mi
Casa del Cerro Museum 2.9 km / 1.8 mi
Revolucion Stadium 2.9 km / 1.8 mi
Museo de los Metales 3.3 km / 2.1 mi
Francisco Gomez Palacio Monument 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2006
  • Total number of rooms: 143
  • Number of floors (main building): 4
  • Annexe (s): 1
  • Number of floors (annexe): 6
  • Single rooms: 32
  • Double rooms: 57
  • Junior suites: 2
  • Suites: 2
  • Accessible rooms: 1
  • hotel
  • American Express
Show 56 more facilities & services
  • MasterCard
  • Visa
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Hairdressing salonExtra charge
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Marriott Torreon

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Marriott Torreon

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GUEST ROOM KING BEDDouble or Twin • GUEST ROOM KING BEDDBT.GR-KG

    Photos are not available for this room type.

    Marriott Torreon

    Double or Twin GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Marriott Torreon

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    Marriott Torreon

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Marriott Torreon

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Marriott Torreon

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Marriott Torreon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 BedroomDBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable7 photos

    Marriott Torreon

    DOUBLE EXECUTIVE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • TV
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Housekeeping
    • Bathroom
    • Shower
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Marriott Torreon

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Marriott Torreon

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Marriott Torreon

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Marriott Torreon

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin INNERDouble or Twin • INNERDBT.IN

    Photos are not available for this room type.

    Marriott Torreon

    Double or Twin INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 BedroomQUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Marriott Torreon

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Marriott Torreon

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Marriott Torreon

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Marriott Torreon

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Marriott Torreon

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Marriott Torreon

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 0 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable5 photos

    Marriott Torreon

    DOUBLE DELUXE KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Cable TV
    • Housekeeping
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Marriott Torreon

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Desk
    • Housekeeping
    • Cable TV
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Marriott Torreon

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Marriott Torreon

8.2
Excellent
901 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
7.8 /10
Location
9.0 /10
Neighborhood
8.4 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
20 Jun 2026
Jesse Juan
Rooms are great, but the food there is by far the worst this includes the restaurant and rooms service. We most definitely won’t be returning due to that.
10/10
Exceptional
30 May 2026
Patricia
It was great
10/10
Exceptional
04 May 2026
Maria
I would definitely recommend this hotel.
10/10
Exceptional
24 Apr 2026
diana
The hotel is older but very nice. Bed was comfortable. The hotel breakfast buffet was excellent with the whole staff very friendly. Would stay here again
Partner
6/10
Pleasant
30 Dec 2025
Libni
Needs more cleaning, need more maintenance, shower heads covered with duct tape, clogged sink old furniture . Good service people very nice, food a little pricey for the quality.
Business_and_leisure Self
10/10
Exceptional
19 Dec 2025
Iker
Excellent customer service
Business Pet
10/10
Exceptional
07 Dec 2025
Rosalba
Muy amables
10/10
Exceptional
24 Sep 2025
Jose

Reunion trip!!!!

Our stay was awesome!!! Service was amazing and the staff extremely friendly and polite!!
Friends_and_family Family
10/10
Exceptional
13 Sep 2025
Raul
Great hotel, great seevice.
Partner
8/10
Excellent
14 Jul 2025
Karen
Me hospedé 2 noches. El staff muy amigable y servicial. Entra mucha luz por las noches a las recámaras por el baño. Noté en otra habitación que tenía una persiana tipo black out para evitar esto pero mi habitación no la tenía. La secadora de cabello no funcionaba y tampoco el teléfono del cuarto. Quise hacer un pedido de room service y tuve que ir al lobby a hacer mi pedido.
Leisure Family_with_children
8/10
Excellent
05 May 2025
Noe

Long live family

Hospitality was top-notch and place clean and safe. Pillows were a little thick for my liking, pool was average at best but overall it was delightful experience.
Friends_and_family Family
10/10
Exceptional
30 Apr 2025
Douglas
Beautiful hotel!
Leisure Family
10/10
Exceptional
18 Feb 2025
Janet
It’s a beautiful property and the staff was really accommodating
Business_and_leisure Family
8/10
Excellent
15 Feb 2025
Patricia Del
Bed was a little hard for my taste, my husband liked it. No refrigerator.
Leisure Partner
6/10
Pleasant
01 Feb 2025
Patricia
The prooerty is old and needs some updating. Carpet in bedroom is old and dirty.
Business Self
10/10
Exceptional
22 Jan 2025
Elizabeth

Excellent hotel

Every time I go to Torreón I always stay in this hotel. I like how it looks clean and comfortable.
Partner
8/10
Excellent
06 Jan 2025
Julio Alfonso
Me encantó que no tenian a alguien que me llevara a mi habitación al hacer check-in, realmente es algo que odio de los hoteles cuando te forzan a recibir esa ayuda que a mi consideración es innecesaria en la mayoria de los casos. La atención en mostrador fué muy amable en ambas ocasiones (registro y salida). Algo lamentable es que no cuenten con desayuno gratuito considerando el costo por noche, y los costos en el menú son bastante altos. A primera vista el hotel es muy bonito y está ordenado/decorado de una forma placentera, pero se ve que le falta mantenimiento al edificio, aunque no es algo que realmente afecte la estancia. La habitación es amplia y muy limpia, el baño también es gradable y espacioso, y las camas son bastante cómodas. En resumen, es una buena opción y lo volvería a considerar para estancias futuras.
Leisure Partner
10/10
Exceptional
14 Dec 2024
Estrella
The staff was the best. Specifically the bartender at the bar and all the waiters. The Valet guys were so nice. Everyone just made you feel welcomed!
Business_and_leisure Partner
10/10
Exceptional
09 Dec 2024
Andrea
Very nice and breakfast is awesome
Leisure Partner
10/10
Exceptional
21 Nov 2024
Josefina
Staff super friendly
Leisure Partner
8/10
Excellent
12 Nov 2024
Marco
Instalaciones buenas, las habitaciones ya necesita una remodelación para estar aún mejor. Buena ubicación muy sabroso el desayuno. Buena las bebidas con costo extra, aquí no existe el
Todo incluido. Me volvería a quedar pero porque no hay algo en la ciudad aunque hay otros hoteles más económicos con los mismos servicios.
Leisure Family
6/10
Pleasant
22 Sep 2024
Lya
Very outdated. Rooms had an “old smell”. The shower was very, very old. Double rooms are large, but we had requested a single bed room and they said those are not guaranteed.
Restaurant staff is very helpful and the food is good. We would not stay here again.
Friends_and_family Family
4/10
Poor
30 Jul 2024
Tyler
The place was pleasing to the eyes, however not having hot water for a nice shower really made it hard to enjoy. Also the bathroom lights in the windows keep the room too bright to get into a deep sleep. So I give it a poor rating because of the cold showers and sleepless nights.
Business
10/10
Exceptional
16 Jun 2024
Valeria
Cool
10/10
Exceptional
05 May 2024
Julio

Al 100

Definitely the service and all employees I give them a 100,
Friends_and_family Friends
10/10
Exceptional
02 Mar 2024
Franz
High level of service and convenience, just as it was before.
10/10
Exceptional
01 Mar 2024
Sally

Marriott Torreón

Loved the bathroom in these rooms,the shower is separate from the bathtub and has lots of room,comfortable bed and pillows,only wish the mini fridge would work and also needs an ice machine,I had to ask for ice every night and a couple of times they run out of ice.
Friends_and_family Family
10/10
Exceptional
22 Feb 2024
James
Cool relaxing
Friends_and_family Family
8/10
Excellent
21 Feb 2024
Wendy

Marriott

Wish the room had a working mini fridge.
Friends_and_family Family
10/10
Exceptional
14 Feb 2024
Steven Robert
Staff were amazing!
Older hotel but quite the charm!
Planning a wedding for 2025!
Leisure Partner
10/10
Exceptional
12 Feb 2024
James
Very friendly staff, excellent food and service
Friends_and_family Family
4/10
Poor
12 Feb 2024
Ricardo
The pool had icy water, and its water heaters were off. They said you should ask for it 48 hours in advance! That isn't nice when you select the hotel because of its indoor pool for the kids.
Leisure Family_with_children
4/10
Poor
28 Jan 2024
Ruth

No working AC or toilet my entire stay!

I’ve stayed here many times due to the convenience of the location. The hotel is nice in the common areas, but very dated in the condition of the rooms. Being a Marriot, you still expect certain standards with conditions and service. However this stay was by far the worse and will likely be my last. I was in for a 4 night stay this time. The first night, my room's AC unit was not working, and the toilet wouldn’t flush properly, 2 very essential needs for a comfortable stay. I had already unpacked upon my arrival, so I asked that they check it out and fix it. They were very polite and I went about my day, when I returned that night, the problems had not been fixed. This continued to happen for the next 3 days with no resolution. As I was only coming back for the hotel at night, by the time I realized that the issue was still not resolved, It was too late and inconvenient to ask to be moved (which they should’ve proactively offered up on my 2nd request on day 2). On my 3rd request, they offered to send maintenance to the room with me, I walked with the maintenance technician and showed him exactly how the AC was blowing warm air, and the toilet handle did not work properly causing me to have to flush 3-4 times at a time before everything flushed down properly. The most disappointing part is although everyone is nice enough, not a single employee proactively tried to actually resolve the issue or offer any kind of compensation, or even just a sincere apology for the mishaps.
Friends_and_family Family
8/10
Excellent
12 Jan 2024
Christopher
Torren difficult to get in and out but Marriot easy to get in and out on Cuota. Straight in Straight out. Lots of gas stations on route. Easy parking. Meal prices expensive but chicken place across street. Very good ane economical. Stay there on our way to Mazatlan.
Friends_and_family Family
10/10
Exceptional
04 Jan 2024
Michel
Not applicable.
Leisure Family
6/10
Pleasant
13 Aug 2023
Antonio
Hotel was probably the gold standard when it was new, unfortunately the rooms are a bit dated. Lobby looks great when you come in, staff is awesome, however we may choose to stay somewhere else during our next trip.
Leisure Family
10/10
Exceptional
02 Aug 2023
Francisco
CLEAN AND SAFE
Business_and_leisure Partner
10/10
Exceptional
31 Jul 2023
Rudy
Staff was very friendly
10/10
Exceptional
22 Jul 2023
Julio

Excelente

Excelente en todo, es lo único que puedo decir
Self
8/10
Excellent
02 May 2023
Arturo
The building was to old and in a regular shape
Leisure Family
10/10
Exceptional
24 Apr 2023
Elsa
Amazing, we loved the hotel and the staff. The breakfast buffet is five star.
Business_and_leisure Family_with_children
10/10
Exceptional
09 Apr 2023
Daniel
Ok
Leisure Family
2/10
Poor
31 Jan 2023
Alexandru
El hotel es muy viejo, los cuartos horribles, no lo recomiendo para nada.
Leisure Partner
10/10
Exceptional
20 Jan 2023
Jorge
Very comfortable!
Leisure Family
4/10
Poor
01 Jan 2023
christophe
Cold shower one day. And management did not address it. No compensation.
Leisure Family_with_children
4/10
Poor
28 Nov 2022
Sandra
Big party downstairs , very loud ; can’t sleep. At check out room price didn’t match my reservation I had to challenge. My keys for both rooms blocked Twice. This never happened to me before .
Leisure Family
10/10
Exceptional
10 Sep 2022
john
I liked everything about the hotel
Leisure Partner
10/10
Exceptional
13 Jul 2022
Ramesh
Great service and nice stay
Business Self
8/10
Excellent
23 May 2022
Martha
We stayed there for 5 and my parents loved it. I included the breakfasts in our package. Food was ok but very unorganized waiters were having a hard time brining the food at our table we had to asked multiple times for it. WGreat place, everyone was very kind and friendly.
Leisure Family
10/10
Exceptional
13 May 2022
Maricela
Muy limpio y en resepsion excelente trato muy amables
Leisure Family_with_children
10/10
Exceptional
15 Mar 2022
Rosana
Very nice everyone everything
Leisure Self
10/10
Exceptional
16 Jan 2022
Gloria
Beautiful place
Leisure Partner
6/10
Pleasant
30 Nov 2021
Rose Marie
Nothing special
Leisure Partner
6/10
Pleasant
24 Nov 2021
Juan Jose
This place was top rated.
However the rooms although spacious had no heating. We called management several times and they told us that the heating was not “necessary hence not being turned on by the engineers” they did send a maintenance guy though.

The other thing is that the ceilings in the lobby have old drippings and drywall is missing. Shabby look for a “fancy” hotel.

The other thing is that the hot water took for ever to come out. Ridiculous!

The restaurant service on the other hand is quite spacious, the service is wonderful and the quality of the food in excellent. Not gourmet but above average.
Business Family
8/10
Excellent
09 Nov 2021
Cesar
Great to be here. Needs a few repairs(main ceiling) but overall was good
Leisure Family
8/10
Excellent
10 Oct 2021
Edgar

Old furniture, but great service

A little old furniture, but comfortable and great service in restaurant.
Business
8/10
Excellent
29 Sep 2021
Victor
Friendly
Leisure Family
10/10
Exceptional
13 Aug 2021
Jorge

Great Stay

It was a great Stay, the Hotel is very nice and the Hotel personnel owsome!!
Friends_and_family Family
10/10
Exceptional
04 Aug 2021
Verified traveler
excellent service, and very clean.
Business_and_leisure Partner
10/10
Exceptional
30 Jul 2021
Verified traveler
No issues at check in or check out
Leisure Family
10/10
Exceptional
11 Jun 2021
Verified traveler
all ok
Leisure Partner
10/10
Exceptional
30 Apr 2021
Verified traveler
Outstanding service, clean and comfortable rooms with an amazing breakfast included with the price of the room.
Leisure Friends
10/10
Exceptional
04 Feb 2021
Verified traveler
The experience was great in general. All employees were very friendly.
Friends_and_family Family
10/10
Exceptional
26 Jan 2021
Verified traveler
Lobby and ballet parking Service excellent make feel you home
Friends_and_family Family
10/10
Exceptional
17 Jan 2021
NEA
Great over all experience. Soft bed/pillows. Staff was great from beginning to end. Definitely will stay again.
Business_and_leisure Self
10/10
Exceptional
06 Jan 2021
Verified traveler
I was impressed that the staff were bilingual, everything was very clean and well maintained as well as comfortable.
Friends_and_family Partner
2/10
Poor
01 Jan 2021
Paola
El servicio bueno, la limpieza del hotel no fue buena, encontré un condon debajo de la cama, a pesar de que las medidas de limpieza deberían de ser mayores
Self
8/10
Excellent
20 Dec 2020
Wendy

Nice Hotel

Good hotel on good location close by restaurants and sightseeing. Room was ok, some things didn’t work like the safe the heating and cleaning overall could be better on room.
Friends_and_family Family
10/10
Exceptional
10 Nov 2020
Eduardo

Amazing hotel. Costumer service over my spectations

Increíble hotel..super comfort in his rooms. All the people in the hotel suoer polite and courtesy..amazing costumet service
Business
10/10
Exceptional
03 Nov 2020
LuciaFlores
Everyone was so helpful, nice and was very polite. I will be return back to Torreon and i will not stay at any other place but the Marriott...Thank you
Friends_and_family Family
10/10
Exceptional
17 Aug 2020
Verified traveler
Great hotel excellent food on the restaurant nice room size
Friends_and_family Family
8/10
Excellent
12 Aug 2020
Verified traveler
The AC was no good it was very hot in the room
all other b
It was ok
Business Self
8/10
Excellent
05 Aug 2020
Nancy
In our first post Covid hotel stay this one was ready and had the cleaning down to an art. Breakfast was really good and coffee was fine. The only issue we had was the dinner the night before, not great. All in all, brining dinner dinner in was probably a better idea.
Business Family
6/10
Pleasant
11 Apr 2020
Verified traveler
Property was clean, room had to wait a day to change blankets and clean the room
Friends_and_family Family
6/10
Pleasant
01 Apr 2020
Verified traveler
Well they need to do update on everything I did not have hot water I find i roach in the restroom towel too old I won’t pay what I paid for delux room restroom to dirty in the coners the smell in the restroom disgusting
Business_and_leisure Self
2/10
Poor
25 Mar 2020
Verified traveler
The room they gave me, someone was in there and they hadn't cleaned it and that was after 30 minutes of waiting. And then they gave me another room which wasn't really that clean an 3 minutes after I got comfortable someone else walked in to the room and the room and they had given the same room to someone else.. Just ridiculous. Won't go back again to this hotel... That is for sure. This is the second time this happens to me at this hotel...
Business Self
10/10
Exceptional
05 Dec 2019
Victor
I did not like the towels - they were not white, not because they were dirty, the towels were too old.
Business Self
10/10
Exceptional
01 Oct 2019
Verified traveler
I love this place. Great location. Excellent service.
Friends_and_family Family
8/10
Excellent
23 Aug 2019
Verified traveler
It’s a very big hotel with a committed staff. Breakfast should have improve having more variety.
Business Self
4/10
Poor
23 Aug 2019
Verified traveler
Is not acceptable have shower with out hot water.
Is not acceptable have this kind of elevator, to hold and unsecure
Business Self
10/10
Exceptional
20 Aug 2019
Renee

Torreón

Beautiful old hotel
Partner
6/10
Pleasant
10 May 2019
Nasri
great location! housekeeping was stingy with our shampoo, towels and other little things. Towel rack loose from the wall etc. Old property in great location. The hotel needs to be updated. slow elevator etc...
Friends_and_family Partner
4/10
Poor
02 May 2019
Verified traveler
It's not well maintained up to other Marriott standards.
Food was terrible and staff training is highly needed
Business Partner
10/10
Exceptional
29 Mar 2019
Verified traveler
Staff and accommodations were AMAZING!!! Treated my new husband and I and our 50 friends like royalty!!!
Friends_and_family Family
10/10
Exceptional
23 Mar 2019
Todd

Big rooms

One of the nicest hotels inTorreon but need to do a little upgrading to pool area and fitness to meet other properties standards. Room are very larger and beautiful lobby and good restaurant.
8/10
Excellent
09 Feb 2019
Sandy
Nice hotel. Staff very helpful. Location difficult to get in and out of town.
Business Partner
6/10
Pleasant
03 Feb 2019
Verified traveler
Beautiful hotel. Room great. Bathroom very nice other than no hot water to take a bath. Restaurant very nice. Then the hotel charged me for the room i already paid for through Expedia.
8/10
Excellent
30 Jan 2019
Anastacio

Back in Torreon after a While

Nice location, very convenient. Hotel condition used to be kept at its prime, the wing in which our room (1553) was located showed signs of aging. Not sure about the reason why the window in the room was blurred, with no way to look outside. Room size was surprisingly ample and clean. The staff was attentive and the lobby showed good vibes. Didn't use the WiFi so, don't know if it was good or bad.
Family
10/10
Exceptional
14 Jan 2019
jaime

5 stars

very went great and smoothly
Partner
10/10
Exceptional
07 Jan 2019
Verified traveler
Beautiful property, needs more parking close to everithing
Friends_and_family Family
10/10
Exceptional
03 Jan 2019
Erik
amazing!
6/10
Pleasant
19 Dec 2018
Verified traveler
water faucets need more pressure, toiletries need to be replace without asking, hotel rooms need to be updated, carpets need to be vacuum at least every other day...
STAFF very attentive and helpful... but one of your employees went above and beyond the call of duty not only was he attentive he make sure we were comfortable and made our stay like if we were home...He deserves employee of the year award.. Thank You so much to Elias Espinoza F....employees like him make a difference.
Business_and_leisure Friends
8/10
Excellent
03 Dec 2018
Verified traveler
.
Friends
10/10
Exceptional
09 Oct 2018
Verified traveler
This hotel is excellent
Restaurant have a great quality food
All the staff was very professional
2/10
Poor
07 Sep 2018
Oscar

Very bad service & dangerous elevator

Service is worst than bad. First when I checked in at noon I requested to put something on the bathroom door because is almost all glass and in the morning you have light in the second aún raise. I came back at 8pm and door was the same and people on front desk did not know my request. Finally they fixed it.

Then when I left at 8:30pm I requested to check air conditioning. Came back one hour later and it was not working. Then left with my girlfriend to have dinner, we reported it again and they said they they were going to check it and fix it. We came again at 1am and It is as not working and because of that My girlfriend and I could not sleep because we were literally melting.

By our second night I reported AC for the third time and they could not fix it and had to change us to another room.

They have only one elevator. It is really old and it does not care if you are in the middle because the doors closes very fast crushing you or your baggage. The bottoms on the elevator does not work so you hope it will move to the floor you are looking for.

When we checked out people on front desk asked about our experience there. I replied: “no comments” and personal just said: “ok” and they did not care we were unsatisfied.

It is a shame that a brand like Marriot allows a hotel with a very bad service and allows such an old and dangerous elevator on their premises. I wounder if they would keep that elevator if people from the headquarters stays there.

Partner
6/10
Pleasant
24 Aug 2018
Verified traveler
Maintenance is bad, there are many issues with the bathroom.
Parking is charged $5 extra
Breakfast buffet is $15 per person.
10/10
Exceptional
24 Jul 2018
Verified traveler
Marlo needs a raise super cool people
8/10
Excellent
21 Jul 2018
Jim
Pros: Upscale hotel - nice ambient - rooms clean, ample, modern & comfortable. Good food in lobby restaurant. All staff from front desk to housekeeping, restaurant & bar excellent. Nice people.
Cons: desk chair unstable, small elevator w door issues, somewhat slippery shower floor, buffets rather pricy - but these are minor things
Over-all very good - would be happy to return & stay anytime
8/10
Excellent
18 Jul 2018
Gabriel
Very elegant and sophisticated, great location.

Very small parking lot but they offer valet parking.

Very old and very small elevator.

The rooms are great and the bathrooms are big.
10/10
Exceptional
13 Jul 2018
Jose
The staff was frendly and they always make sure they all my family needs were taken care of

Location & surroundings

Marriott Torreon
Boulevard Independencia 100 Poniente, Torreon, Mexico

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Marriott Torreon

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