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City Express by Marriott Torreon

Torreon · Mexico

Periferico Raul Lopez Sanchez Numero 5500View location

8.4/10Excellent932 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.0/108.0
Condition8.2/108.2
Location8.6/108.6
Neighborhood8.8/108.8
Value7.8/107.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express by Marriott Torreon

Located in Torreón, City Express by Marriott Torreón is connected to a shopping center, just a minute's drive from Galerías Laguna and six minutes from Torreon Urban Forest. This hotel is 5. 7 km from the Revolutionary Museum and 6. 4 km from Paseo Milex.

Guests can enjoy the 24-hour health club, terrace, and garden. The hotel also features complimentary Wi-Fi, a ballroom, and a vending machine. A complimentary shuttle service operates within a 10 km radius. The hotel offers 115 air-conditioned rooms, each with an LCD television, complimentary Wi-Fi, and cable programming.

Bathrooms include showers and hair dryers. Conveniences such as phones, desks, and complimentary bottled water are also provided. Room service is available during limited hours, and a complimentary continental breakfast is served daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

The preferred airport is Torreón, Coahuila (TRC-Francisco Sarabia Intl. ), 3. 4 km away.

Read more about this hotelShow less

With a stay at City Express by Marriott Torreón in Torreón, you'll be connected to a shopping center, a 3-minute walk from Galerías Laguna and a 4-minute drive from Coliseo Centenario Torreón.

This hotel is 3.2 mi (5.2 km) from Torreon Urban Forest and 3.3 mi (5.4 km) from Plaza Cuatro Caminos. Make yourself at home in one of the 115 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Galerías Laguna 0.3 km / 0.2 mi
Coliseo Centenario Torreón 1.8 km / 1.1 mi
Paseo Milex 3 km / 1.9 mi
Torreón Convention Center 3.3 km / 2 mi
Plaza Cuatro Caminos 4.5 km / 2.8 mi
Torreon Urban Forest 4.8 km / 3 mi
Revolutionary Museum 5.7 km / 3.6 mi
Venustiano Carranza Forest Park 7.1 km / 4.4 mi
Revolucion Stadium 7.4 km / 4.6 mi
La Laguna Regional Museum 7.8 km / 4.8 mi
Teatro Isauro Martínez 7.9 km / 4.9 mi
Nazas Theater 8.5 km / 5.3 mi
Currency Museum 8.7 km / 5.4 mi
Juarez Market 8.9 km / 5.5 mi
Arocena Cultural Museum 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Total number of rooms: 115
  • Number of floors (annexe): 1
  • Single rooms: 61
  • Double rooms: 47
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
Show 21 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
  • Non-smoking area
  • Meeting room
  • Business centre
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 16 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Radio
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Housekeeping
    • Desk
    • Cable TV
    • Bathroom
    Show all 10 amenities
    • Shower
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    DOUBLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • TV
    • Radio
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Housekeeping
    • Desk
    • Cable TV
    • Bathroom
    • Shower
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 16 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Direct dial telephone
    • Shower
    • Bathroom
    • Housekeeping
    • Cable TV
    • Radio
    • TV
    • Individually adjustable air conditioning
    Show all 10 amenities
    • Individually adjustable heating
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    SUITE QUEEN SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Direct dial telephone
    • Shower
    • Bathroom
    • Housekeeping
    • Cable TV
    • Radio
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 16 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Room overview

    Smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom
    • Direct dial telephone
    • TV
    • Radio
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Desk
    Show all 10 amenities
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express by Marriott Torreon

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Shower
    • Bathroom
    • Direct dial telephone
    • TV
    • Radio
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express by Marriott Torreon

8.4
Excellent
932 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
8.6 /10
Neighborhood
8.8 /10
Value
7.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
MUHAMMAD
Keep it up
10/10
Exceptional
06 Jul 2026
Roberto
Breakfast was good, but needs variations.
Partner
10/10
Exceptional
07 Jun 2026
Vicente
Recomiendo 100% esta propiedad, excelente servicio
Self
6/10
Pleasant
25 Jan 2026
hongkwon
Old facility
Good location
Business Self
10/10
Exceptional
08 Jan 2026
Carlos
Excellent and courteous
Friends_and_family Family
4/10
Poor
12 Dec 2025
Alejandro
Door card wouldn’t work, f
10/10
Exceptional
11 Dec 2025
Luis
Todo limpio, y buena atención del personal
Leisure Partner
10/10
Exceptional
24 Oct 2025
Felipe
Nice an quite
Business Friends
10/10
Exceptional
11 Oct 2025
Roberto
Everything was great, but rooms need a little more maintenance.
Self
10/10
Exceptional
03 Oct 2025
Maribel
clean room, very good service
4/10
Poor
02 Oct 2025
Luis
Para ser un Hotel de la Cadena Marriot, los baños está muy descuidados en cuanto a la limpieza, los bodes sucios, nos lavan las manijas de los grupos, pelos en el baño, insectos, los papeles de baños los ponen con todo y envoltura, se les olvida poner bath o toallas para los pies, una botella de agua por habitación y muy pequeña,

En general llena muy pocas expectativas para ser parte de la cadena Marriot, creo que deben mejorar algunas cosas, más énfasis en los baños y en atención al cliente
Leisure
10/10
Exceptional
10 Jun 2025
salvador
Very nice I will came back
Friends_and_family Family
10/10
Exceptional
27 May 2025
Julio Alfonso
Es un hotel muy limpio, y todos se portaron muy amables y serviciales. El hotel está muy bien ubicado, con un centro comercial justo enseguida y varias opciones para salir a comer entre 5 y 10 minutos caminando. Tienen desayuno incluido, aunque las opciones son algo limitadas, pero puedes comer algo ligero antes de salir. En general es una muy buena opción.
Leisure Partner
10/10
Exceptional
05 Apr 2025
Joaquin
The entire experience was great. The only issue was that there was no telephone to reach the hotel’s desk in the room. Other than that everything was great.
Leisure Self
4/10
Poor
19 Mar 2025
Adrian M

Refrain from staying here

It-s worse than staying at a hospital
Business
4/10
Poor
02 Feb 2025
Emmanuel
The room a ella like nosferatus boat with black peste.
Cargadores eléctricos de tesla en un estado deplorable e inseguro para operar
Business_and_leisure Family
10/10
Exceptional
27 Dec 2024
Nickie

Very Nice Motel

Friendly and very helpful staff. Clean motel and good vicinity. Simple breakfast but adequate. English speaking front desk help and can driver.
Friends_and_family Family
10/10
Exceptional
14 Dec 2024
Jesus
The check in was pretty easy.
Thanks a lot
Leisure Family
10/10
Exceptional
12 Oct 2024
Irene
Excellent stay in Torreon!
Leisure Partner
4/10
Poor
22 Sep 2024
Andrew
When we arrived the floors were still dirty from the previous guest. The shower had no shelf (there were marks from one that had been there) for the soap or other personal items. When visiting the gym the eliptical was fucntional but had no power so no adjustments could be made. Overall one of the worst stays I have had in any hotel or motel (and that says a lot).
Leisure Family
10/10
Exceptional
07 Sep 2024
Zairy
I have stayed at this hotel on more than one occasion, and my stay has been very positive. The treatment by the staff is friendly, the facilities are comfortable and the location of the hotel offers many options of restaurants for lunch and dinner.
Business
8/10
Excellent
01 Sep 2024
Jesus
We have an issue with the aircondition, in the room. It was dropping water
Leisure Family
10/10
Exceptional
08 Jul 2024
Sergio Eleazar

City Express

It is ok
Friends_and_family Family
10/10
Exceptional
08 May 2024
Carlos
👍
6/10
Pleasant
27 Apr 2024
Juliana
Es lo que esperas por el precio. El personal es muy amable. La ubicación junto a la plaza comercial es muy conveniente. El desayuno esuvo muy bien. Sin embargo, las instalaciones no son las mejores. El lavabo del baño de mi habitación estaba tapado. La máquina expendedora a veces fallaba.
Leisure Family
6/10
Pleasant
03 Apr 2024
Antón
El aire acondicionado no servía y no se pueden abrir la ventanas. Se vuelve un ambiente muy desagradable en la habitación.

El desayuno bastante malo, no está bien atendido.
Business Self
8/10
Excellent
30 Jan 2024
Enrique
I like the fact that is close to a shopping mall, lots of places to eat, and a place to walk around in a safe environment.
Leisure Self
6/10
Pleasant
25 Aug 2023
Jose
Have stayed at hotel rooms hundred percent better got locked in the hallway because my key didn’t work charged is extra for some sheets $100 stay away
Leisure Partner
8/10
Excellent
30 Jul 2023
Carlos
There is mall that you can go walking
Leisure Family
10/10
Exceptional
26 Jul 2023
Isabel
Prefect place to stay, you can walk to get food or to go shopping. I would definitely stay at this place next time when visiting there.
Perfecto lugar para hospedarse, puedes caminar para agarrar comida or ir de compras a la galería oh las muchas tiendas cercanas. Yo me quedaría de nuevo cuando visite Torreón.
Leisure Family_with_children
8/10
Excellent
10 Jun 2023
Marissa
.
Leisure Family
10/10
Exceptional
03 Apr 2023
Hector Abdon
Excellent service, quality and confortable
Leisure Family
2/10
Poor
17 Mar 2023
Mario
I didn’t get the room I went to the hotel and they didn’t have rooms available, I need my money back ASAP
Business Family_with_children
4/10
Poor
03 Dec 2022
Adam
Water leak under the sink, water all over the floor asked the lady at the front desk and they ignored.
Business_and_leisure Family
4/10
Poor
22 Jul 2022
Jose
.
Business_and_leisure Partner
8/10
Excellent
28 Mar 2022
Lucia
Accessibility to the shopping centers
Leisure Family
10/10
Exceptional
24 Jun 2021
Fernando

Buena ubicación

Muy buena ubicación
Business
10/10
Exceptional
14 Jun 2021
Verified traveler
Excelente servicio y muy limpio
Business Self
8/10
Excellent
22 May 2021
Verified traveler
Quite convinient as it very near to the football stadium. I was not very happy with the night price, I was told one price with taxes but the end increased a substantial amount.
Leisure Family
10/10
Exceptional
21 May 2021
Bernardo

volvere

muy bien.....personal amable y todo excelente
Friends_and_family Family
10/10
Exceptional
21 Mar 2021
Verified traveler
Very clean,affortable,location next to mall makes it very convenient for shopping
Friends_and_family Family
10/10
Exceptional
18 Jul 2020
Ricky
Good service good staff excellent ubication fast check in/out smells grate
8/10
Excellent
08 Jan 2020
Joel

Wonder!

Wonderful stay, very friendly staff!
Friends_and_family Family
10/10
Exceptional
06 Jan 2020
Sheila

Love it

The place was nice
Partner
6/10
Pleasant
18 Dec 2019
Verified traveler
Smell bad soon door open in elevator room same need more attention to the smell
Friends_and_family Family
10/10
Exceptional
17 Dec 2019
Verified traveler

Restful stay

After a long day I just loved getting to bed, and the shower was great.
2/10
Poor
19 Aug 2019
Jesus Javier

Poor service!!!

Very bad at check in and check out! with out a reason at checkout they charge me abres extra fee because they said they made a mistake but i have my confirmación sent by hoteles.com but that didnt mátter they made the charge anyway! Never stay again!
Family
10/10
Exceptional
10 Jun 2019
Efren

Nice and clean

Nice clean hotel, the pnly complain would be the breackfast
Partner
10/10
Exceptional
19 Mar 2019
Verified traveler
Great maid service Every request was taken care of in minutes ! Had a backed up sink Less than 5 minutes late Good as new !
Friends_and_family Family_with_children
6/10
Pleasant
07 May 2018
Verified traveler

good stay ... need better coffee

Please, please get rid of that coffee machine ... really bad!... other than that .. good stay and clean.
6/10
Pleasant
10 Feb 2018
Chih Feng

Not the best experience...

The AC was not working, had to change the room. The lavatory in both rooms are clogged.
8/10
Excellent
06 Feb 2018
Rochy

Nice Hotel

I was for three nights. It was a quiet and nice hotel, its staff friendly and great location, near shopping center and restaurants.
6/10
Pleasant
26 Dec 2017
Lex

Good for a short stop

Fairly close to the airport, next door to the mall; room is small but ok for an overnight stay.
8/10
Excellent
15 Dec 2017
Marco Antonio

Average

It looks as if this property has been there for awhile. Needs a lot of remodeling. The 5th floor was being remodeled so there is a lot of noise if you stay on the 4th floor. The staff was GREAT. Breakfast was very good. Located next to the biggest mall in town and one can walk to it. 5 minutes from the airport. They could upgrade the pillows. The price is a bit high for the quality of the property.
Partner
4/10
Poor
17 Oct 2017
cesar

Uncomfortable!!!!

No hot water at the shower the Ac/c doesn't work
Family
8/10
Excellent
19 May 2017
Angelica
Everything was fine, but my room, was no good condition, the desk below to the tv, I asked to reception and they did not fix it, until my second stayed.
The location is great, the mall next door is amazing
6/10
Pleasant
01 May 2017
Verified traveler
Staff did repairs need in the room, air conditioning and chair replacement.
6/10
Pleasant
02 Jul 2016
James

Basic accomodations

This hotel was difficult to get to due to heavy construction in the area. It was a pretty bare bones room with no coffeemaker, nor ice bucket. For the price, I think I will not go back.
4/10
Poor
28 May 2016
Verified traveler
The AC was very noisy... and smelly...
10/10
Exceptional
18 Oct 2015
Veronica

Very consistent product

This is my second stay in a City Express Hotel. Torreon was much cleaner, (linens were white), compared to my first stay in another city. The staff were also much friendlier and more accommodating.

6/10
Pleasant
19 Aug 2015
Adrian M.

we had a good time

was good, but a hope the people service will be more kind
Partner
10/10
Exceptional
08 Aug 2015
bigballer

Too close for confort

Good over all exp noise a/c low water pressure stayed here last year other room on lower floor better pressure clean and gated. ...
6/10
Pleasant
25 Jul 2015
Jose Francisco L.paco

Great vacation time at hotel !!

Everything was fine , as a suggestion , I would recommend to mix the eggs with something else other than ham , during breakfast, all the five days we were there , that's how the eggs were.
Partner
10/10
Exceptional
22 Jul 2015
Miguel B.

Bussisness trip

Love the prices, employees treatment, clean rooms good breakfast, very accesible to airport. Was my very first time and for sure I will choose it again. I recommended it ti you all. Thanks a lot
10/10
Exceptional
14 Jul 2015
JULIO
everything was ok !!!
Family
10/10
Exceptional
25 Jun 2015
cesar

was ok

from cero to ten the score is 7
Family
10/10
Exceptional
17 May 2015
Franco

Great experience

It has a great location, next to Galerias Torreon. Front desk always available and polite, great customer service. Taxi station close to the area, for a proper fee (tip) you can have taxi service. A big plus for soccer fans due Territorio Santos Modelo is located 6 miles away from City Express Torreon. Room was super clean, bed comfortable and bathroom in mint condition, no leaks or bad odors. I will definitely stay again!
8/10
Excellent
15 May 2015
milton12345

SHORT STAY

Staff not being able to give information. Laundry late
8/10
Excellent
26 Mar 2015
H.J.
Easy location, good breakfast, good Restaurant next door
Partner
6/10
Pleasant
24 Mar 2015
Verified traveler

lousy stay

the service was quite poor, only one attendant and never answered the phone, plus the shower did not work properly either too hot or too cold never was able to get it right, finally when the attendant answered she was rather unfriendly and with poor knowledge
Family
4/10
Poor
23 Feb 2015
Verified traveler

Very nice neighborhood, not so good hotel

The included breakfast is not very good.
Family
6/10
Pleasant
17 Feb 2015
JUAN

It's ok if you don't have money.

Allot of humidity!, the A/C didn't work.

The windows can not open, the hotel entrance & exit is extremely dangerous do to freeway access.

The unique advantage is the price and next to a shopping mall
Partner
8/10
Excellent
30 Jan 2015
arturo

torreon

It was ok people very friendly
Family
10/10
Exceptional
29 Jan 2015
Verified traveler

Excellent Service minus 1 small detail

Only issue was with the shower´s wáter pressure, it was too low.
6/10
Pleasant
30 Dec 2014
Marco Antonio

Improvements Needed

On the webpage the description said the double room was 2 queen size beds but were really 2 size full and the mattresses were not comfortable at all. The amount of food for breakfast was very limited, only 1 small tray of each platter for the entire hotel, guests have to wait in line about 15-20 mins for another tray to become available. Location was good, right next to Galerias shopping center and very friendly staff.
Family
10/10
Exceptional
22 Dec 2014
EDUARDO

lopez and malu through torreon

Everythig perfect
Family
8/10
Excellent
02 Dec 2014
Verified traveler

great location

Great but noisy A/C
Family
10/10
Exceptional
10 Nov 2014
JUAN

Good

TV to small
6/10
Pleasant
20 Oct 2014
Gerardo

Delay on my check in

A problem is that they did not receive the confirmation from Expedia prior my arrival and I had to create a voucher in the middle.
8/10
Excellent
04 Aug 2014
Sandra T.

City express Torreon Mexico

I would rated at 70%. The carpet in the room hallways had stains and also the one in the bedroom. The only had one person in the front desk and it took a while to be help. Also the continental breakfast was not all included, If you wanted to have beans or chilaquiles there was an extra charge. What I like the best was the location of the hotel, It is surrounded by a nice shopping center that has a choice of several restaurants.
Family
4/10
Poor
04 Aug 2014
Verified traveler
Hi, I had a reservation through hotel.com, it took two hours to get the room.
6/10
Pleasant
23 Apr 2014
DARIO

Adequate for a stop off just to sleep

ADEQUATE HOTEL. NO SURPRISES. A NICE MALL NEXT DOOR
10/10
Exceptional
17 Apr 2014
Bertha gomez

Great hotel for bussiness visits

This hotel is very comfortable the whole staff was very kind I do like the location It's very simple hotel but has everything you need when you're traveling for the right price
4/10
Poor
02 Apr 2014
Ron

Difficult to get into.

It is almost impossible to get off the freeway and make a hard right turn into the parking lot. There is lots of traffic and it is next to a large shopping mall. You have to thread your way around the mall and come in to the hotel in an awkward manner that is difficult, especially at night. Like many hotels a huge inconvenience is there is no place to put your toiletries in the bathroom. So many hotels now use a very small sink and absolutely no counter or shelf for your toothbrush, etc . The breakfast in the morning was an absolute joke. I would not serve this food to anyone. Coffee machine was out of coffee, the food had been in the warmer for a long long time and was dried out and uneatable (and I am not a picky person).
2/10
Poor
05 Mar 2014
e.m

bad experience with front desk

Wouldn't stay again. I got to the hotel and they didn't find my reservation, They told me I had to wait a couple of hours. I went to eat something came back and they told me the same thing, that's when I decided to call Hotels.com tried contacting the hotel but nobody spoke english and they had no fax machine. I had to talk to the front desk people since Ispeak spanish while I was on the phone with hotels.com and they finally got it. Very bad experience I wasted like 3 hours of my day waiting for my room
8/10
Excellent
11 Feb 2014
Verified traveler
Very good
8/10
Excellent
11 Feb 2014
Verified traveler
Very good
10/10
Exceptional
04 Feb 2014
Canadiense
We had an overnight stay on our way to Mazatlan and the hotel was ideal for this purpose. Easy access off the Periferico, very acceptable Continental free breakfast and pleasant front desk staff.
8/10
Excellent
02 Feb 2014
Richard

Great value stop to west coast from South Texas

Supervised parking and great value stop for your trip to Mexico west coast from Texas
Partner
6/10
Pleasant
20 May 2013
torreon traveler

OK

We needed a mini fridge, hotel staff said we couldn't rent one because it wasn't included in our room.
Family
10/10
Exceptional
14 Jul 2012
Gloria mom

Excelent

Easy to get there, close to everything. Warm breakfast and very kind people
Family
10/10
Exceptional
31 Jul 2026
valentin
Falta estacionamiento, todo lo demás está súper bien
10/10
Exceptional
31 Jul 2026
MIGUEL
Excelente servicio y tienen opprtunidad de mejora en la limpieza de las suites
10/10
Exceptional
21 Jul 2026
Alejandro
El personal siempre es muy amable, atentos, serviciales, educados, un gran equipo que tienen en ese hotel
Self
10/10
Exceptional
18 Jul 2026
rocio
Muy buen servicio
Partner
10/10
Exceptional
17 Jul 2026
Jose Alfredo
Lo único malo es que tienes que meterte mucho a la ciudad para llegar, si vienes de paso.
Family_with_children
6/10
Pleasant
13 Jul 2026
Carolina
El aire acondicionado no enfriaba y las almohadas eran incómodas.
Partner
10/10
Exceptional
13 Jul 2026
Maria Yanahi Selene
Excelente servicio
Family_with_children
10/10
Exceptional
10 Jul 2026
Patricia
Me agrado la estancia en El hotel
Self
8/10
Excellent
02 Jul 2026
Eduardo
Muy buena atención y la ubicación del hotel es lo mejor
Self

Location & surroundings

City Express by Marriott Torreon
Periferico Raul Lopez Sanchez Numero 5500, Torreon, Mexico

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City Express by Marriott Torreon

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