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Best Western Posada Del Rio

Durango · Mexico

Av. Francisco I. Madero #144 SurView location

8.8/10Excellent523 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location6.0/106.0
Neighborhood8.2/108.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Posada Del Rio

The Best Western Posada Del Rio is located in downtown between Juarez & Ocampo Streets and just four miles from the Torreon Airport with an airport courtesy car available on request.

We are conveniently located three blocks from the Government Palace, five blocks from the business center, 15 blocks from banks and shopping.

The guest rooms at the Best Western Posada Del Rio are equipped with cable television, telephone, coffee/tea maker, hair dryer, AM/FM alarm clock radio, iron, ironing board, heating and air conditioning.

We have an outdoor pool, guest laundry, restaurant and lounge and meeting and banquet facilities which accommodates up to 400 guests. For your next trip to Gomez Palacio, Durango plan on staying with us at the Best Western Posada Del Rio. Enjoy your stay at this 4 Star hotel.

Read more about this hotelShow less

In the heart of Gomez Palacio, Best Western Posada Del Rio is within a 5-minute drive of Plaza de Armas and Francisco Gomez Palacio Monument. This hotel is 3.7 mi (5.9 km) from Nazas Theater and 4.8 mi (7.7 km) from Revolutionary Museum.

Make yourself at home in one of the 94 air-conditioned rooms featuring private pools and heated floors. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gomez Palacio? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 3 meeting rooms.

A shuttle from the hotel to the airport is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 275 for adults and MXN 175 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Plaza de Armas 0.6 km / 0.4 mi
Jose Morelos Park 0.9 km / 0.5 mi
Francisco Gomez Palacio Monument 2.4 km / 1.5 mi
Francisco Sarabia Museum 4 km / 2.5 mi
Victoria Park 4.3 km / 2.7 mi
Parque Fundadores 4.9 km / 3 mi
Nazas Theater 5.9 km / 3.7 mi
Arocena Cultural Museum 6 km / 3.7 mi
Currency Museum 6.1 km / 3.8 mi
Plaza Armas de Torreon 6.1 km / 3.8 mi
Juarez Market 6.2 km / 3.9 mi
Teatro Isauro Martínez 6.8 km / 4.2 mi
Casa del Cerro Museum 7 km / 4.3 mi
Revolutionary Museum 7.7 km / 4.8 mi
Plaza Cuatro Caminos 8.1 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 94
  • Number of floors (main building): 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
Show 29 more facilities & services
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safe
  • Lift accessExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hallExtra charge
  • Conference room
  • Meeting room: 3
  • Business centre
  • Outdoor freshwater pool
  • Sun loungers
  • Children playgroundExtra charge
  • Game roomExtra charge
  • Hairdressing salonExtra charge
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 12 m²ROO.2D-1
    Room TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Alarm clock
    • Wi-fi
    • Ironing set
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    Room TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-1

    Room amenities

    • Cable TV
    • Alarm clock
    • Wi-fi
    • Ironing set
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 12 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Wi-fi
    • Alarm clock
    • Cable TV
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Ironing set
    • Wi-fi
    • Alarm clock
    • Cable TV
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 12 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Alarm clock
    • Wi-fi
    • Cable TV
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    Room NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Room amenities

    • Ironing set
    • Alarm clock
    • Wi-fi
    • Cable TV
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    QUADRUPLE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 12 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable48 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    DOUBLE KING BED NON SMOKING

    Room photos

    48 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Posada Del Rio

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Posada Del Rio

8.8
Excellent
523 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
6.0 /10
Neighborhood
8.2 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
04 Jul 2026
Manuel
It’s not good service
Family
10/10
Exceptional
04 Jul 2026
manuel
Very clean and peaceful.
Partner
10/10
Exceptional
01 Jul 2026
Betty
Excellent breakfast! Great variety of fresh and delicious food. The staff was friendly and attentive, and everything was clean and well organized. A perfect way to start the day. Highly recommended
Family_with_children
10/10
Exceptional
28 Jun 2026
Fernando
Teo está muy bien exelente servicio
Partner
10/10
Exceptional
26 Jun 2026
Leah
Everything is exeñent
Friends
10/10
Exceptional
24 Feb 2026
Jacob
Exelent
Partner
10/10
Exceptional
20 Jan 2026
Veronica
Very clean! Excellent staff and breakfast!
Friends_and_family Family
8/10
Excellent
08 Dec 2025
RENE
Good bkfast buffett we like it
Leisure Family_with_children
10/10
Exceptional
25 Nov 2025
Ramon
Wonderful
Leisure Family
10/10
Exceptional
06 Sep 2025
Lisabeth
Clean rooms, excellent service, excellent pool. Buffet was great
Leisure Family
4/10
Poor
17 Aug 2025
Cuauhtemoc
The buffet was the only service that was okay in this hotel
Partner
10/10
Exceptional
14 Aug 2025
Emily
The service was amazing! The food the best part! 10/10 recommend!
Leisure Family
8/10
Excellent
04 Aug 2025
Araceli
Food was great!!! The buffet was complete . There was some thealthy food , natural juices, guy was making home made tortillas , eggs the property
10/10
Exceptional
27 Jul 2025
lourdes
I'm very satisfied with the way the entire staff treated my sister and me. Thank you.
Family
8/10
Excellent
31 May 2025
Maritza
Found a couple of pest in the rest room but service was great.
2/10
Poor
24 May 2025
Jesus
Bad,
Business Family_with_children
10/10
Exceptional
22 May 2025
Francisco
The service, the food
Business
10/10
Exceptional
21 May 2025
Leah
Súper..
Las habitaciones poco viejas, pero comodas
2/10
Poor
18 May 2025
Jesus
Cucarachas y mala limpieza
Business Family_with_children
2/10
Poor
17 May 2025
Jesus
They treated me the worst
Business Self
10/10
Exceptional
02 May 2025
Francisco J.
The personal in reception area nice boys
Leisure
10/10
Exceptional
29 Apr 2025
Jorge
Good installations, super clean, excelent food, fair prices
Leisure Family
6/10
Pleasant
13 Mar 2025
Carmen

No front desk couldn't check in

The check in was horrible. No one was there. We waited about 30 minutes and others that were there before us left. It was about 11pm and we were very tired, to not know if we were even going to get our prepaid room was really bad and being in a foreign country added to the frustration
Friends_and_family Family
10/10
Exceptional
01 Dec 2024
Mary
We've stayed here many time's and We've never had any problem with parking, staff or finding something good to eat.
Leisure Family
8/10
Excellent
11 Nov 2024
Osvaldo
Breakfast was fresh and good, they had menudo which was excellent
Leisure Partner
10/10
Exceptional
01 Nov 2024
Manuel
Good people
Leisure Self
10/10
Exceptional
15 Sep 2024
FRANCISCO
Good
10/10
Exceptional
04 Aug 2024
Drew
Love everything about especially the breakfast buffet
Leisure Self
10/10
Exceptional
29 Jul 2024
Carmen

SUPER !

We was happy in our trip.....the buffet super
Friends_and_family Family
10/10
Exceptional
22 Jul 2024
Maria

Overall this place has covered all my family needs

Personnel has been very professional
Friends_and_family Family
10/10
Exceptional
21 Jul 2024
Elvira
The Breakfast was Amazing and the staff too
Friends_and_family Family
10/10
Exceptional
14 Jul 2024
Alberto
I have no comments, everything was just fine!
10/10
Exceptional
09 Jul 2024
Christian
Todo muy bien y la comida sabroso
Business_and_leisure Family
2/10
Poor
28 Jun 2024
Guadalupe
The rooms are in need of a deep cleaning. Carpet smells and had dirt and dust around the edges. Front desk personnel were rude and dismissive. The young man who helps with luggage was very sweet and was the only thing we liked about the hotel.
Leisure Family
10/10
Exceptional
03 Mar 2024
Fidel

Visiting family…

We always stay there when we go and visit family…. It’s a classy place and we love breakfast there… the concierge is been there for 38 years and he always welcome us with a big smile
Friends_and_family Family
10/10
Exceptional
11 Feb 2024
Oscar
Excellent service from all personnel. They were hosting a party at their facilities and the front desk offered another room in order not to disturb our sleep with the noise without even asking. The best!
Leisure Partner
10/10
Exceptional
09 Dec 2023
Leah
Great place and great breakfast!
8/10
Excellent
13 Sep 2023
Concha
The hotel is nice but needs new pillows and mattresses were hard.
Leisure Family
10/10
Exceptional
31 Aug 2023
Omar
Breakfast is great and food is fresh and staff
Business Self
6/10
Pleasant
03 Aug 2023
Christian
Rooms are to old
6/10
Pleasant
04 Jul 2023
Elisa
I have stayed at this facility many times; enjoy their restaurant, the staff especially. They are nice and helpful. This time the room was poor on quality, their beds super hard and uncomfortable, their pillows were all super thick and hard too. The sink area super low, and I am short. Their A/C unit super loud and I was using earplugs.
Family
8/10
Excellent
03 May 2023
Michelle
The propeety was clean and cute. Our room was not the greatests. Stained carpet, the beds had clean linens but are really hard and the bathroom is uncomfortably small. Pool was cute, breakfast was great.
Friends_and_family Family
10/10
Exceptional
16 Apr 2023
Leah
The hotel is old, but still a nice place to stay! And the breakfast buffet is the best!
Business Friends
8/10
Excellent
09 Mar 2023
Alicia
Only is ok
Family_with_children
10/10
Exceptional
17 Feb 2023
Wilhelm
Very good service
Leisure Family
8/10
Excellent
28 Dec 2022
Elisa
The hotel is nice and clean. Have stayed there several times. This is the first time they didn’t have enough parking even after restaurant was closed. We were forced to park at the street and were told a party will finish at 1 and then we could park the car at the hotel. We didn’t sleep well because of that on top of the noise. It was 2 in the morning and there was still no parking. I like the family ambiance.
Leisure Family
10/10
Exceptional
27 Dec 2022
Daniel
Staff in general was great!
We got very early check in, after a long trip it was a blessing. Very clean and facilities looks well preserved. They provided us with free breakfast for these holiday season, and the buffet meals and waitresses attention was excellent.
Leisure Partner
10/10
Exceptional
18 Dec 2022
Dora
Love the facility
Leisure Self
10/10
Exceptional
12 Dec 2022
Tom
Best Western Posada del Rio’s staff was phenomenal. Pilar has a great team: Cynthia, Christian, Fabian, Arat, Said, Gilberto and Roberto. And many others that make your stay memorable. Breakfast was amazing. Best Western Posada del Rio is a gem of a hotel due to its optimal staff. I’m looking forward to my next visit. Gracias a todos.
Leisure Partner
8/10
Excellent
07 Nov 2022
Maria
The restaurant inside the hotel is its best feature.
Leisure Partner
10/10
Exceptional
25 Oct 2022
Lillian
the free breakfast was so delicious. and the service is amazing. i would stay here again!
Leisure Family
10/10
Exceptional
25 Oct 2022
Mauricio
The restaurant on property ground was extremely good. The drainage in our shower was draining slow. But I failed to notify management. The staff was very attentive to our need and were very accommodating to our needs.
Leisure Partner
8/10
Excellent
08 Oct 2022
Jose
Old AC unit and carpet other than that everything was great service , food , the staff
Leisure Family
4/10
Poor
25 Apr 2022
MELANIA
It’s a very good location, the restaurant and pool is nice. But on the lobby they have 2 old couches dirty and ready to go to the trash. Same as the bathrooms, need a renovation asap. I wont never stay here
Leisure Self
10/10
Exceptional
10 Apr 2022
Jorge
I liked the restaurant exquisite food in the breakfast.
Business Family
8/10
Excellent
29 Mar 2022
Paul

Horrible/fantastic

We needed a handicap wheelchair accessible room for my mother. They had none. A very poor place for her to stay. However hotel was very clean and friendly. Nice on site restaurant excellent staff. Everyone we came in contact with was great
Business
10/10
Exceptional
18 Mar 2022
mario
i liked everything
Leisure Family
10/10
Exceptional
09 Feb 2022
Luis
Everything and everyone was excellent the people there are so nice and friendly 😊
Business_and_leisure Family
10/10
Exceptional
13 Jan 2022
Barry
We have been coming here for many years, the staff is friendly.
Leisure Partner
4/10
Poor
25 Nov 2021
Verified traveler

Not worth the money

I was very disappointed by this hotel, the room was very old, carpets full of stains, the room had no windows! I had a premium room. The water was yellow from the shower and no pressure .

Breakfast was so overcrowded i couldn't take it due to 15min waiting time. Unless they repair everything i wont go back
Business
10/10
Exceptional
30 Sep 2021
Nahum
Room was great, space and commodity.
Leisure Family
10/10
Exceptional
21 Sep 2021
Fidel
Very professional staff n very friendly
Friends_and_family Family
10/10
Exceptional
24 Aug 2021
Israel Gonzalez
Customer service was excellent
Business Family
10/10
Exceptional
25 Jul 2021
Verified traveler
It was the best time of my life all the staff treated us like Royalty thank you 😊
Leisure Family_with_children
10/10
Exceptional
16 Jun 2021
Verified traveler
Nice property the staff very nice
Leisure Family
10/10
Exceptional
03 Jan 2021
Verified traveler
The time is different for the Covid. Everyone has clear the priority is safety and I was confortable with that.
No time for amenities but the service at the restaurant is excellent!!
I have problems with a safe box and they where amazing.
Friends_and_family Family
10/10
Exceptional
17 Oct 2020
Verified traveler
The staff at this hotel are the best and the breakfast is the real deal.
Leisure Self
8/10
Excellent
08 Sep 2020
Verified traveler
Me gusto el hotel nada mas que esta muy caliente
Friends_and_family Family_with_children
10/10
Exceptional
29 Dec 2019
MarcoRodriguez
Everything the food,service nice people pure clean rooms thanks
Friends_and_family Family_with_children
8/10
Excellent
10 Dec 2019
Edgar
Good location (despite area has no many options) but good service, friendly staff and good amenities inside property
Business
10/10
Exceptional
25 Nov 2019
Verified traveler
Good location, great rooms and friendly staff. The only bad part is that the parking lot is small for big trucks and it gets full quickly. Some rooms has low water pressure so spect a little water. No microwave and no mini fridge in the rooms.
Business_and_leisure Partner
10/10
Exceptional
25 Nov 2019
Sandra

Awesome breakfast!

Breakfasts are excellent!!! Staff is really nice and very helpful.
Friends_and_family Family
10/10
Exceptional
12 Nov 2019
Verified traveler
The room was bigger and nicer than last time i stayed. We had plenty of room, love it. Tnt downsize was too much noise from cars, a bar close by and a train
Friends_and_family Family_with_children
6/10
Pleasant
02 Oct 2019
Verified traveler
They have cards to open the door and this cards needs to reprogram everyday, but they inform customers, walking to the room and relapsing that you card is not working is very disappointing, there are rooms that you have walk almost 100 meters, Sometimes you have urgency to arrive due the need of use the toilet or you totally running out of energy.
Friends_and_family Family
10/10
Exceptional
23 Sep 2019
Elizabeth
It was an overall great stay. The room was clean, and the gentleman that took us to our room was extremely helpful, Javier. Food was delicious. Definitely staying here in future stays.
Friends_and_family Family
10/10
Exceptional
28 Aug 2019
Socorro
It was my Oasis!!!! Awesome waiters and wonderful cleaning staff. Couldn’t have picked a better place
Friends_and_family Family
6/10
Pleasant
21 Aug 2019
Verified traveler
No amenities
Reservation said breakfast included and it wasn't
Low water pressure
Business Partner
8/10
Excellent
24 Jul 2019
Verified traveler
Nice service and good food , rooms were very clean and comfortable
Business Partner
10/10
Exceptional
03 Jul 2019
Verified traveler
Great hotel and great service! No complaints and will definitely stay here again!
Leisure Family
10/10
Exceptional
25 Jun 2019
Verified traveler
The minute you walk in you get a sense of what a nice experience awaits you. The lobby and restaurant area are decorated very well and it feels very luxurious. Check in was easy and then our stuff was hauled up to our rooms by a very nice man as there was no elevator. The room was very spacious and clean. Our room included double beds, desk, TV with storage space under, a small table with two dining chairs. The only thing missing in the very spacious room is a fridge and maybe even a comfy love seat or reading chair to sit on. The air conditioner took a long time to cool the room and felt like it was in a weird spot and only one of the sleeping areas was cool and comfy. Other than that it was a great stay for us especially with all the other great amenities.
Friends_and_family Family_with_children
10/10
Exceptional
03 Jun 2019
Monico
Everyone was very polite and respectful!!! I would definitely stay here again!!!
Friends_and_family Family
10/10
Exceptional
04 Mar 2019
sayra
The hotel is unique , the help is great and the buffet was excellent
Leisure Partner
8/10
Excellent
28 Jan 2019
armando

Great service

In general, a good option. The room was clean and comfortable, the only issue we found was that the HVAC was very noisy
Family
10/10
Exceptional
22 Jan 2019
Verified traveler
Very friendly service and food was delicious!!! Will recommend to friends and family!!!
10/10
Exceptional
30 Dec 2018
Sandra

Overall good, with a few notes.

A few things to note: if you need a non-smoking room you must request it. There is no elevator in hotel. There is no luggage cart. For breakfasts, you will be put on a waitlist with people who are non guests. Be prepared to wait if you arrive after 10am.
Family
10/10
Exceptional
09 Dec 2018
Samuel
wonderful staff easy check in, and nice dining area
Leisure Partner
8/10
Excellent
17 Nov 2018
Verified traveler

Go see the game soccer

Very happy
Partner
8/10
Excellent
03 Nov 2018
Anna
Location is excellent. Hotel is clean, breakfast is delicious! I would def stay here again
6/10
Pleasant
29 Sep 2018
Javier
Hotel should have lock box or security box in rooms it’s uncomfortable to have to carry all your valuables with you because there’s no safe place to keep them. Maids friendly and helpful. Restaurant food is good. Concierge very helpful.
2/10
Poor
10 Aug 2018
Roxy
First of all: Expedia advertise on their web site w/ breakfast included at hotel arrival they not honor that part. At the room roaches every single day!!! a bad experience at 2:00 am the staff open my room door to put other guest? how that happen? bad management. Will not book with Expedia and not stay at this hotel ever again. I did contact expedia did not resolve or intended to do so.
2/10
Poor
02 Jul 2018
Abigail
The worst expirience I have ever had in all my life
Family
4/10
Poor
25 Jun 2018
Verified traveler

Rude front desk

The front desk was very rude. We got to our room and they didn’t have the towels in yet.
Partner
8/10
Excellent
29 May 2018
V

Pleasant

The staff was extremely friendly, very clean hotel!
My stay was great but I was to close to the Main Street it was a bit difficult to sleep. But overall I recommend this hotel.
10/10
Exceptional
26 May 2018
Christina

Great service

It was well maintained and the breakfast was delicious.
Family
8/10
Excellent
23 May 2018
Ruben

Great place to stay in Torreon

They have great customer service, its a very clean comfortable location that includes a fantastic breakfast as part of your stay.
Family
8/10
Excellent
15 May 2018
Verified traveler
nice hotel
8/10
Excellent
02 May 2018
Verified traveler

Nice hotel. Terrible neighborhood.

This was a very pleasant experience. The hotel is clean and comfortable. The staff is extremely attentive and the food was very good. Only down side is that it is an oasis in the middle of a run down neighborhood.
8/10
Excellent
25 Apr 2018
Sergio

Nice!!

Nice hotel, clean and staff was super awesome. The only issue i had was the Wi-Fi it would disconect and its slow. Other than that its great!!
8/10
Excellent
15 Nov 2017
Leticia
Very good
Family
8/10
Excellent
17 Jul 2017
Maria

Needs new windows

Hotel needs updated windows for those rooms facing the busy street. We were able to hear everything from outside and also change out the noisy ac. Other than that everything was great.
Family

Location & surroundings

Best Western Posada Del Rio
Av. Francisco I. Madero #144 Sur, Gomez Palacio, Mexico

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Best Western Posada Del Rio

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