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Al Amer Palace Hotel

Amman · Jordan

Al- Gardens , Rafah StreetView location

4.8/10Review score5 Reviews
Cleanliness4.0/104.0
Service4.0/104.0
Condition3.4/103.4
Amenities4.0/104.0
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Al Amer Palace Hotel

Al Amer Palace Hotel is a popular choice amongst travelers in Amman, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Al Amer Palace Hotel.

Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Al Amer Palace Hotel is an excellent choice from which to explore Amman or to simply relax and rejuvenate.

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With a stay at Al - Amer Palace Hotel, you'll be centrally located in Amman, within a 10-minute drive of Rainbow Street and Ibn AlHaytham Hospital. This spa hotel is 1.4 mi (2.3 km) from King Hussain Sports City and 1.5 mi (2.4 km) from Amman Mall.

Make yourself at home in one of the 27 individually decorated guestrooms, featuring kitchens. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 10:30 AM
Check-in until anytime
Check-out until 1:00 PM

Hotel policies

Private host property Pets not allowed

Important information

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Spoken Language

    Arabic

    Russian

    English

    Spanish

Nearby attractions

Ibn AlHaytham Hospital 1.1 km / 0.7 mi
King Hussein Cancer Center 1.9 km / 1.2 mi
Amman Mall 2 km / 1.3 mi
Al Mukhtar Mall 2.1 km / 1.3 mi
University of Jordan 2.2 km / 1.4 mi
King Hussain Sports City 2.4 km / 1.5 mi
Jordan University Hospital 2.5 km / 1.6 mi
Tlaa Al Ali Hospital 2.8 km / 1.7 mi
Martyrs' Memorial and Museum 3.1 km / 1.9 mi
International Stadium 3.2 km / 2 mi
The Specialty Hospital 3.4 km / 2.1 mi
Al-Essra Hospital 3.5 km / 2.2 mi
Royal Culture Center 3.6 km / 2.2 mi
Shmaisani Hospital 3.8 km / 2.4 mi
Embassy of Bulgaria 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
Show 14 more facilities & services
  • Bellboy service
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Garden
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • BarExtra charge
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Al Amer Palace Hotel

4.8
Review score
5 Reviews
Cleanliness
4.0 /10
Service
4.0 /10
Condition
3.4 /10
Amenities
4.0 /10
3 reviews shown
2/10
Poor
22 Oct 2025
Ihab
need clean service and some maintenance
Leisure
8/10
Excellent
21 Oct 2025
Taif
Good for very short stay.
2/10
Poor
10 Oct 2025
Mohammad
had one of the worst hotel experiences I’ve ever had here. I had a confirmed reservation made weeks in advance, and when I arrived, I was told my room had already been given to someone else. The staff tried to justify it by saying I should have arrived earlier, which makes absolutely no sense — a reservation means the room should be held for the guest who booked and paid, regardless of arrival time.

Instead of honoring my booking, they offered to move me to a “partner” hotel owned by the same person, claiming it was the same rate and quality. When I went to check it out, it turned out to be a completely different story — the hotel was dirty, cramped, and nowhere near the same standard. It felt like they were trying to pass off a lower-quality place as an equivalent option.

The staff there were unprofessional throughout my stay. The front desk clerk was rude, and on checkout day, he started banging on my door aggressively even after I told him to wait. When I checked my reservation, it clearly stated checkout was at 1 PM, but he insisted I had to leave by 12 PM because of “their policy.” When I showed him the listing, he just brushed it off and said they’d “change it,” with no apology or accountability.

To make things worse, the place felt unsafe. In the middle of the night, when I went outside to pick up my talabat order, there was no one at the front desk, the lobby door was wide open, and anyone could have just walked in.
Leisure

Location & surroundings

Al Amer Palace Hotel
Al- Gardens , Rafah Street, Amman, Jordan

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Al Amer Palace Hotel

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