Name: Ayass Hotel
Address: Al Madina Al Munawara Street, 153, Amman, 922444, JO

10/10

Exceptional

25 Jun 2026

Michael

My fourth time at the Ayass Hotel. Perfect and great price. A preferred place for weddings and parties, so you know even the residents of Amman love this place. Nice breakfast buffet, central location, great room size and amenities, the staff is excellent, Starbucks next door, and front door security. Fast food nearby and a short, convenient drive to Marouf Coffee (my preferred). Fine dining is a short drive, I highly recommend the Reem Al-Bawadi (the last two photos).

Self

8/10

Excellent

18 Jun 2026

Ali

The room was clean, but my room which was two beds, was small, when I want to go to the toilet I need to squeeze my self. The toilet was ok, not perfect. Airconditioning was good, services in general good. Breakfast was high standard up 4* tier. Close to shops and live areas.

Partner

10/10

Exceptional

31 Oct 2025

Adrian

Best! Recommend it!!!

8/10

Excellent

20 Oct 2025

Hazem

- The hotel is in good location
- Good breakfast
- Good WIFI
- They refused to have my own tool box (I am an engineer with light tool box) and insist that I leave it at the reception which is very strange
- It is very noisy when there is a party (which is almost everyday) I could not sleep as the sound was inside my room

Business

6/10

Pleasant

16 Oct 2025

Tokunbo Benson

This review will address wifi speeds, customer service, and overall satisfaction from my two week stay. The first week was in room 417 (single king bed room) and the second week was in room 104 (single king bed executive suite). The Positives of the hotel is the staff is friendly and helpful for the most part. The rooms are clean yet the furniture could use some updating. My first week in room 417 was overall wonderful. The wifi was super fast, I barley interacted with staff outside the check in process and the room cleaner but both those people were great. I will say the out of my two week stay, I only utilized the free breakfast buffet once. The options were decent, but I had a weird interaction with a male cook at the omelette station where I gave him my omelette order and the ingredients I wanted, I went and sat at my table for about 5 minutes, came back and he looked at me as if we were speaking for the first time and he was like \"ah yes, ok I will start making your omelette now (even though there was nobody else having an omelette made). Bizzare. My major complaint is my experience in room 417 during my second week. The wifi connection was absolutely horrible. I had 3 devices, an android phone, an iPhone, and a tablet and the wifi would frequently stop working or become super slow on all of them. I informed the front desk the first night in the room and they told me the engineer would look into it. The second day same problem, the third day same problem. Now I have 4 d

10/10

Exceptional

12 Oct 2025

Sanaa

Customer service is amazing the person who helped me through the checkout was the person name is laith

Leisure Family

10/10

Exceptional

20 Sep 2025

Mazen

Staff were very hospitable and helpful

Business_and_leisure Family

10/10

Exceptional

09 Sep 2025

Moustafa

It was nice and clean

Business Self

6/10

Pleasant

10 Aug 2025

Ahmad

The rooms very small plus the bathroom too I try to upgrade the room and bay the difrant and told me the hotel is full

Family

4/10

Poor

10 Aug 2025

alaa

can be better

10/10

Exceptional

24 Jun 2025

Samer

Great location, friendly staff and clean facilities.
The location is very convenient and near by many restaurants.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

ali

Service, price , location was all perfect friendly stuff

Leisure Family

10/10

Exceptional

06 Jun 2025

Oday

A

10/10

Exceptional

14 May 2025

Ammar

After you stay at the hotel you have to try ward restaurant nearby, good food.

Leisure Family

6/10

Pleasant

01 Mar 2025

Verified traveler

Negative Experience with Security Staff

The place in general is good, but I did not feel comfortable. The security people treat people like criminals. They always ask about personal things and ask to see the contents of your bags, even when you leave. This situation was very disturbing to me. Before I stayed, I noticed many comments talked about the same problem, and I didn't believe them. But after staying, I understood their feelings. Next time, I will not stay in this hotel.

Business

8/10

Excellent

25 Jan 2025

Hazem

The hotel is good location, good internet connection
Breakfast very good

Business

10/10

Exceptional

17 Jan 2025

Ayham

The best place to stay in

10/10

Exceptional

03 Dec 2024

Iriat

The staff was very friendly and amazing. Everyone from the entrance of the hotel to the concierge desk, to the staff in all of the stores were extremely nice and helpful. Great hotel near a convenient location.

Leisure Self

10/10

Exceptional

08 Sep 2024

Ihab

Nice place and friendly staff

10/10

Exceptional

11 Mar 2024

Firas

At check in Ahmad was on our arrival very friendly and helpful
On checking out Mahmoud Adas was on duty and he was very friendly and nice too

Leisure Family_with_children

2/10

Poor

03 Aug 2023

Abdulla

Smelly room

I was given a very smelly room. I complained about it but nothing was done. At the end they just said sorry.
The kettle was dirty and had some food. I made cup of tea with the dirt in it. Only found out the next day.

Business

10/10

Exceptional

08 Jul 2023

Jelal

Very good

10/10

Exceptional

26 May 2023

John

Another good stay.

Another good stay at Ayass.

Business

10/10

Exceptional

25 Dec 2022

Zaid

Clean, friendly staff, many restaurants around, it is hard to walk around (like all Amman)
Parking available.

Leisure Family

8/10

Excellent

22 May 2022

Verified traveler

amman

enjoy it very much

Friends_and_family Family

8/10

Excellent

25 Mar 2022

salman

Jordan Hospitality

The Hotel is well located.. It is well managed too. Clean place, friendly staff and it was nice to see it was quite busy too.

Friends_and_family Family

10/10

Exceptional

17 Feb 2021

Verified traveler

I would love there again the service is excellent

Business_and_leisure Self

8/10

Excellent

21 Aug 2019

Ambarish

Great place and amazing taxi service

We had a great time at Ayass Hotel. The rooms were large and comfortable. There was a great and delicious breakfast buffet. We loved the food. The most important part was the hotel taxi experience. The hotel taxi was a very good and comfortable sedan. Our driver, a gentleman called Taleb Abbady, was a fantastic person. He knows everything and everyone in Jordan!! He showed us around the place, knew a lot of details - not just historical stuff but also local information, good travel hacks and lovely person overall. Our trip to Jordan would not have been half the fun it it weren't for Taleb.
We thank Ayass Hotel for the taxi service and making us meet Taleb. Anyone visiting Jordan and staying at Ayass should ask for him.

Friends

10/10

Exceptional

02 Jun 2019

Verified traveler

Best hotel ever
Very good customer services ....
I like it I will go back next year

Business

10/10

Exceptional

25 Apr 2019

Zainab

Amazing breakfast!

Great hotel! Just wish they would put more towels in the rooms! loved the breakfast - thank you to Grace for making it so comfortable

Partner

8/10

Excellent

15 Apr 2019

Mary

Good one night stay prior to heading to Petra

Fine hotel but far from ancient ruins and old city

Partner

4/10

Poor

10 Nov 2018

adel

I reserved a room at this hotel only because they have a fitness center only to find out once I arrived that men are only allowed to use it after 7 p.m. ????
Men are also forbidden from using the pool before 7 p.m. ????
They entered my room without permission on the first day while I was out to stock the refrigerator although I told them when I left not to .
Wasted money.
Wasted trip.

10/10

Exceptional

02 Nov 2018

Kathleen

A very nice hotel, but for westerners bear in mind that it has strict muslim rules for use with the gym/swimming area, so it is sex segregated. This was inconvenient for me because even though my son is still a child, he could not go swimming with me and therefore neither of us could use the pool. :(

8/10

Excellent

28 Apr 2018

Mansoor

Enjoyed the stay

Stayed here a few weeks ago. On busy street so plenty of food and other stores are nearby.

10/10

Exceptional

03 Apr 2018

Verified traveler

Perfect location for business trip

The hotel is in a good location near restaurants and shops, and within 10 mins taxi of the business park. The facilities were ideal - everything I needed for my stay, and the staff were incredibly friendly and helpful.

10/10

Exceptional

17 Mar 2018

Munir

Wonderful experience

Hotel is good comparing to hotels in that area. Nice big luxurious rooms with nice sitting room. Hotels’ facilities arse good in general

6/10

Pleasant

01 Mar 2018

Christina

Good location

The hotel was ok, the sheets are old and stained also I think they were remodeling because starting at 7am we would hear power tools and banging every morning, the walls are thin we could hear guests all night talking outside the rooms. The breakfast buffet was delicious and it is in a good location not too far from airport and a lot of restaurants and shops near by. Overall not the best or worst expiernce would probably stay again if visiting the Dead Sea or Mt. Nebo

10/10

Exceptional

20 Feb 2018

Verified traveler

Very nice, clean and comfortable. Great location.

I very much liked the hotel, the staff , the breakfast, everything. The room was wonderful, clean and spacious. I will certainly come back again in the future.
Thumbs up

8/10

Excellent

26 Nov 2017

Verified traveler

Very comfortable room, excellent service, good location near lots of restaurants and shopping. Your room may be upgraded sometimes

4/10

Poor

13 Nov 2017

world traveler

good location, near to restaurant and food

Room cleanliness is below standard. Smoking is allowed in the lobby, main hall and breakfast room. The reception staff are in need of training. As my flight was early and i had to leave at 6-30 in the morning, the evening before I have asked at the reception desk to get me a cold mini breakfast to the room for tomorrow, the answer was that I had to pay five dollars for that. I told him that I have already paid in advance for bed and a buffet breakfast, and shouldn't pay twice, he told me that's the Hotel policy, not even apologised!. I had to write a complaint to the manager who came up, apologised and sorted out the problem.

4/10

Poor

17 Sep 2017

M Ali

OK

I stayed several times and noticed the decline in standard. Food is poor, I had dinner twice and was disappointed. breakfast is boring as they offer things that were prepared the days before. Still I might stay again only because my friends are familiar with the place This hotel is just OK, nothing more.

6/10

Pleasant

25 Aug 2017

Prof F

Good place to stay for those on a budget. Nice staff and good location. Severe restrictions on hours when males can use gym and pool and lack of alcohol in restaurant were of concern to us.

10/10

Exceptional

30 Jun 2017

Moid

Nice hotel and clean.helpful staff.

Really good choice to stay. The staff are so nice and helpful. The hotel is so clean and the breakfast buffet is so delicious. I recommend it.

10/10

Exceptional

13 Jun 2017

Tomasi

We enjoyed the stay.

Large spacious rooms, perfect for family. My family and I enjoyed the stay.

Family

10/10

Exceptional

27 May 2017

Verified traveler

The staff at this hotel were very warm, welcoming, and helpful. They went out of their way to make sure I had whatever i needed or requested. Security at the hotel is a plus.

10/10

Exceptional

23 May 2017

Mohammad Saeed

nice hotel

clean, specious room, excellent & prompt service, good breakfast, nice staff
we booked premium room but we got the royal suite very nice.

10/10

Exceptional

08 May 2017

Ibrahim

Nice view hotel

The hotel stay was excellent especially for family stay and the staff were friendly and the hotel transportation were above expectations.
On the other hand the room service was relatively slow.

10/10

Exceptional

27 Feb 2017

Verified traveler

excellent experience!

I was only there for one night I did not get a hotel room but rather a whole apartment practically. There were cookies just for me as well as access to free minibar items. I was also given a gourmet breakfast to go the next morning because I had such an early morning flight. From beginning to end it was a fantastic experience.

8/10

Excellent

29 Sep 2016

mary

Great staff in a good hotel!

Our stay was excellent because the hotel staff made every effort to accommodate us!

Family

4/10

Poor

28 Sep 2016

Verified traveler

Main road and restaurants