Hrd Luxury Rooms

8/10

Excellent

15 Jul 2026

Juan

My room was not cleaned one day, after following directions. Staff did apologize

Self

10/10

Exceptional

12 Jul 2026

Catherine

All was as described .. great breakfast, great room. They arranged pick up at the Palermo airport.

NO elevator!! Centrally located, easy walk to attractions, market.

Staff was most courteous .. thanks for a great stay .. 5 nights.

Family

10/10

Exceptional

12 Jul 2026

Carlos

The room was very nice and the staff very helpful.

10/10

Exceptional

20 Jun 2026

Alejandro

The rooms are excellent and the staff is also amazing, but please keep in mind that there is not amenities here.

Also location is walking distance from the historic downtown area but it’s rough at night time, you cannot go out and feel safe as there is homeless and what it appears to be little gangs (again can’t blame the hotel for this more the city which is a shame).

Partner

10/10

Exceptional

18 Jun 2026

Luis

Great location, steps from Palermo central station and steps to everywhere. Clean, friendly

Family

10/10

Exceptional

18 Jun 2026

Kimbrooke

My daughter and I stayed at HRD Luxury Rooms for nine nights, and it exceeded every expectation. From the moment we arrived, we were treated less like guests and more like family. This family-owned and operated property offers a level of warmth and hospitality that is increasingly rare.

The location is ideal—directly across from Palermo Centrale train station and at the edge of the historic district—making it easy to explore Palermo and take day trips throughout Sicily.

The rooms, breakfast area, and courtyard garden are beautiful, modern, spotless, and comfortable. For American travelers: the air conditioning works perfectly. Entry is a little different than many U.S. hotels, with a secure street entrance leading to a courtyard and then the building itself. We appreciated the added security.

HRD is a boutique bed-and-breakfast rather than a traditional hotel. The personalized service is extraordinary. When the owner learned that my daughter and I are gluten-free, he personally brought us fresh gluten-free croissants every morning. It was one of many thoughtful touches that made our stay memorable.

Carlotta curated a private tour and shared invaluable local knowledge. By the end of our stay, we felt we had made friends for life.

If you are looking for beautiful accommodations, an unbeatable location, and genuinely caring hosts, HRD Luxury Rooms is a wonderful choice. We arrived as guests and leave with gratitude and lasting memories.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Olivia

We had a wonderful stay. The property was clean, and comfortable. The breakfast was excellent, and the staff went above and beyond to accommodate my dietary requirements, which was greatly appreciated.

Partner

10/10

Exceptional

20 May 2026

Susan

I almost don’t want to write this to keep this place a secret but that would be cruel
To the owner and beautiful staff! So grateful I found this special little haven in Palermo

10/10

Exceptional

14 May 2026

Ana

Clean room especially appreciated the large bathroom and working shower, breakfast also very good, staff very helpful

Partner

10/10

Exceptional

13 May 2026

Fay

Newly refurbished, smart and comfortable room set in an old building in a great location. The area is nice and quiet at night and the building has a little garden courtyard to relax in anytime. Breakfast is a small selection but good quality food and the staff are very friendly and helpful. We really recommend staying here if you’re planning a trip to Palermo!

Partner

10/10

Exceptional

09 Apr 2026

Andy

Great apartment. Comfortable and clean rooms. Beds very comfortable. Suited our family and would definitely stay again. Close to central railway station. Just note stairs (no lift); not an issue for my family but may be for some.

Family_with_children

10/10

Exceptional

06 Apr 2026

Maxine

Large clean rooms in a great location for exploring the city. Friendly and helpful staff. I would recommend these rooms .

Partner

8/10

Excellent

19 Nov 2025

JAIMEE

Room was lovely. Staff was excellent. Breakfast was nice and the breakfast room was cozy and beautiful.

But if you like quiet, and especially if you like to keep your balcony door open for fresh air, this is not the place for you.

The hotel is behind a garage door in a courtyard with residences and also serves as a parking lot. Cars and mopeds constantly coming and going, and some electrical panel for the residences buzzed constantly. Not to mention one of the neighbor’s barking dog!

If noise doesn’t bother you, this is a wonderful hotel in a great location.

Leisure Self

10/10

Exceptional

15 Nov 2025

Cinar

Spotless room, great staff.

Leisure Family

10/10

Exceptional

15 Nov 2025

Greg

Beautiful new property with great staff. Luxury property for a reasonable price. Carlotta was quick to respond to any queries and was even nicer in person. Gave us lots of great suggestions. Property was close to everything you’d want. Ballero Market was one block away, as was the train station.

8/10

Excellent

12 Nov 2025

Federica

Beautiful room, very spacious. Excellent breakfast and staff very kind (they gave us a breakfast to go for our last day, since we had an early flight).

Leisure Family_with_children

8/10

Excellent

26 Oct 2025

Bernardo

Complicated to find. But once in is perfect. Clean great service super comfortable and super friendly staff. With nice garden for lfsr

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Angie

The room was very spacious, and the private hot tub along with the outdoor area were great perks. Carlotta was very kind and helped me with all my questions and concerns. There are plenty of shops nearby, and it’s conveniently close to both the bus and train stations. This is the perfect area to stay if you want to be right in the center of everything!

Leisure Partner

10/10

Exceptional

16 Oct 2025

Helen

Very clean anyone

10/10

Exceptional

16 Oct 2025

Darcy

Great location clean very nice rooms easy check in

Partner

10/10

Exceptional

15 Oct 2025

Michael

Great room near the train and bus stations. The breakfast was nice too.

10/10

Exceptional

14 Oct 2025

Natalie

Great location, close to the central train and bus station and around the corner from the Ballaro market and main tourist areas.
Communication from Carlotta was great and she gave us some great recommendations and was very welcoming
The rooms are lovely and well designed with everything you need and good powerful showers.
Thank you for a lovely stay - we would definitely book again

Leisure Partner

10/10

Exceptional

05 Oct 2025

melissandre

Beautiful room. Lots of space and extremely clean.
Easy parking. Just call ahead to book it.

4/10

Poor

01 Oct 2025

kevin

Where’s my bath Towel…

Two things you need to know about this hotels they give you hand towels instead of bath towels they give you a robe that’s supposed to dry you off never dealt with this before. There are three flights of stairs, but the floors are like 12 to 15 feet high so it’s like going up a four story building to get to the top floor. The girl at the front desk was amazing. The breakfast was adequate for cappuccinos were an awesome and there is a nice little patio, but I wouldn’t stay on anything but the first floor and call ahead and ask for a bath towels before you book. It is conveniently located to the train and bus station and the Mercado

8/10

Excellent

27 Sep 2025

Stusrt

Room was very clean. Breakfast was ok, but not the best selection.
We were on the top floor with no lift, 61 steep steps with luggage really takes it out of you.
No 24x7 reception, but communication over WhatsApp was fine.
We chose the hotel on its excellent reviews and its closeness to the Train Station; however the immediate area is not very nice, dirty, graffiti, and lots of ‘locals’ loitering around, drinking & begging.
But all that said, it was a pleasant stay.

Partner

10/10

Exceptional

25 Sep 2025

Alison

We had a lovely clean room overlooking the courtyard. The bathroom was lovely and the shower was amazing. The bed was comfortable too. The reception team were friendly and helpful. We didn’t have breakfast so can’t comment on it.

Leisure Partner

8/10

Excellent

11 Sep 2025

Verified traveler

We arrived in the evening and at first we were very concerned about the area. It was dirty and at night the people milling in the street were “sketchy”. However, come morning it seemed “cleaned up” and the hotel was situated at the top of the very walkable and busy Via Maqueda. After only one day we felt fine about our hotel and its location.

Entering the hotel and in the main corridor leading up two flights of stairs to our room it had a consistent “garbage” smell. We couldn’t quite put our finger on the origin but it just smelled like we were near a big garbage bin. Once in our room it was excellent. The room was quite beautifully appointed.

Leisure

10/10

Exceptional

23 Aug 2025

Mario

Our stay at HrD Luxury Rooms was absolutely wonderful!
The property is a hidden gem—you only realize its charm once you step through the first gate, as they’ve beautifully preserved the city’s historic architecture. The location is perfect, just a short walk from the heart of Palermo.

We loved the stylish décor and all the services offered, especially the healthy breakfast.
Carlota was amazing—always helpful, friendly, and available. She assisted us with booking visits and shared excellent tips that made our stay even more enjoyable.

A special thanks to the entire team, particularly on our last day: even though we hadn’t informed them that we would skip breakfast, they kindly waited past the usual time just in case. That thoughtful gesture meant a lot.

We will definitely return!

Leisure

10/10

Exceptional

16 Aug 2025

Maya

I liked my spacious room # 203
The breakfast was very fresh and good.

Leisure Friends

10/10

Exceptional

02 Aug 2025

Julien

The hotel amazing and he girl in the reception very nice and very helpful

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Verified traveler

nice stay close to the main train station

Pros: not bad breakfast (though every day the same selection), comfortable bed, quiet, very close to the main train station, close to the city center.
Cons: there is no lift, so you have to carry your luggage upstairs; the nearest neighborhood does not feel safe in the late evening (I was warned about the main train station itself but it actually feels safe as it is well lit and there are carabinieri with long rifles standing outside)

10/10

Exceptional

07 Jul 2025

Andrea

Will definitely come back and stay at this place next time we are in Palermo. Michaela was a sweetheart and so welcoming!

Leisure Friends

10/10

Exceptional

28 Jun 2025

Christina

The Manager, Michela, was absolutely wonderful and made our stay special. She made sure we had gluten free pastries each morning and she smiled through our endless requests for help. We hadnt traveled internationally in a long time and she was patient snd sweet. The rooms were very comfortable and the garden was as a nice treat. The propertyvwas just a 9 minute walk fromthe Quattro Canti so very convenient for shopping and dining

Leisure Family

10/10

Exceptional

14 May 2025

Celia

Highly recommended!!!

Lovely new hotel! Staff is very helpful and spoke great English. Delicious breakfast!

Partner

4/10

Poor

30 Jul 2026

YUJI

民泊の形態であることを直前になって連絡受けた。確認コードでは部屋に入れず、暑い中9pm過ぎに汗だくになりながら英語の話せないスタフに電話して、やり取りしなければならなかった。ホテルのつもりで予約したのに何で民泊なんだ、どこかに書いてあるのかも知れないが本当に分かりにくいし、がっかりした。エレベーターの無い2階で重い荷物持って上がり下り、最低である。
エアコンの効きが悪く1晩不快だった。翌日改善したから最低では無いが、不快な1晩は取り返せない。

2/10

Poor

17 Jul 2026

Tugçe

Unfortunately, we did not have a good impression of the neighborhood surrounding the hotel. We did not feel particularly safe, especially after dark, so we always made sure to return to the hotel before the evening.

When we arrived on the first day, the reception was already closed. They had forgotten to leave the key card needed for the electricity, and the Wi-Fi and TV did not work at all. The air conditioning did not cool the room properly. We also found a half-used bottle of water left in the refrigerator from a previous guest, which was unacceptable.

We stayed for two nights, but the room was not cleaned during our stay and the dirty towels were not replaced. There was no shower gel in the bathroom and no hand soap by the sink.

If we had not visited Palermo’s tourist areas, we would have left with a very negative impression of the city based solely on the surroundings of this hotel. Overall, our experience did not meet our expectations.

Partner

10/10

Exceptional

13 Jul 2026

Ingvild

Overnattingsstedet var veldig bra - ingen støy. Området var ikke det beste kveldstid, men vi hadde ingen uheldige opplevelser. De ansatte var veldig imøtekommende, selvinnsjekken fungerte helt utmerket og mulighet for å oppbevare bagasjen på avreisedag var helt perfekt. Kan absolutt anbefales av oss :)

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Carlos Alberto

Por fora você nao percebe que ali é um hotel, mas quando entra...uau, tudo novinho, lindo e bom e na recepção a Carlotta, incrível, nos ajudou muito, foi incrível o que ela fez por nós e ainda falando português, voltaria mil vezes.

Partner

10/10

Exceptional

26 Jun 2026

Maria

We had a wonderful stay and would happily choose this hotel again. Our suite was spacious, beautiful, spotless, and very comfortable. The breakfast was very good, with everything we needed to start the day.
A special thank you to Carlotta, who was incredibly kind, friendly, and always willing to help with anything we needed. She truly made our stay even more enjoyable.
The only minor downside was that our suite was on the third floor and there was no elevator. We were aware of this when we booked, so it wasn't a surprise, and it certainly wouldn't stop us from staying here again.
Overall, an excellent experience. Highly recommended!

Friends_and_family Family

10/10

Exceptional

11 May 2026

Sandra

Wow så fina rum. Rent och fräscht. Supermodernt. Tjejen som sitter i receptionen, Carlotta, så himla serviceminded.
Frukosten.. Ja den är väl som alla andra hotell i Italien. Väldigt simpel.

Partner

10/10

Exceptional

25 Apr 2026

Brigitte

Sehr nettes Personal, gute Lage 10 Minuten vom Zentrum entfernt. Günf Minuten vom Ballaro Markt.
Frühstück könnte man mit dunklem Brot etwas aufpeppen, aber sonst war alles bestens.

Partner

8/10

Excellent

17 Apr 2026

Minoru

客室はきれい。スタッフは非常に親切

6/10

Pleasant

09 Apr 2026

Koo Mei

The room size and cleanness is good. Original I stayed at a room which is on the first floor, facing the road side. I cannot even sleep for the whole night as the traffic outside woke me up every 15 mins. It is a terrible time. Luckily, the helpful staff moved me to another room which is quiet. I think that room should not serve guest anymore as it is not possible to sleep with such a noice traffic outside.

10/10

Exceptional

08 Apr 2026

Jesper

Meget hjælpsomt og dygtigt personale.

Partner

10/10

Exceptional

04 Apr 2026

Benedikt

Lage ist hervorragend, Zimmer sind ganz neu und hochwertig ausgestattet, Frühstück ist einfach aber von guter Qualität, Personal überaus freundlich

Family_with_children

10/10

Exceptional

13 Dec 2025

Vincent

En résumé : Sans aucun doute l’un des meilleurs choix d’hébergement pour découvrir Palerme et ses environs. Allez-y les yeux fermés !

Tout y est : d’abord un emplacement idéal à proximité de tout (points d’intérêts, restaurants, marchés locaux, transports en commun, etc.).
Le soin et le confort des lieux de premier ordre ont été aussi un haut fait de notre séjour : la chambre est très grande et aménagée de manière pratique, la magnifique décoration épurée entre modernité et tradition (le mur apparent en pierre brute vous laissera sans voix!) ainsi qu’une immense salle de bain.
L’agréable petit-déjeuner avec ses produits typiquement siciliens (sucrés et salés) ainsi que le très bon café, le tout autour d’une jolie vue sur une paisible cours intérieure disposant d’arbres fruitiers, nous donnait de l’énergie pour nos visites de la journée.
Pour finir la cerise sur le gâteau : les hôtes Anna et Carlotta ont été incroyablement chaleureuses et adorables, leur présence a réellement contribué à la réussite de notre séjour. Elles feront sincèrement leur maximum pour que vous soyez bien à l’hôtel ou pour vous renseigner sur la ville, toujours avec le sourire et avec beaucoup d’amour ! Merci pour votre disponibilité, votre efficacité et votre bienveillance.. vous êtes les meilleures on s’en souviendra toute notre vie !

Leisure Family_with_children

10/10

Exceptional

08 Dec 2025

Ippolito

La stanza era in condizioni impeccabili, dagli arredi al bagno tutto molto curato. La colazione ottima. Il personale molto disponibile,gentile e cortese.
La posizione permette di visitare il centro a piedi. Esperienza eccellente.
Consigliatissimo.

Leisure Family

10/10

Exceptional

21 Oct 2025

Thierry

Chambre spacieuse - bonne literie - et calme. Terrasse agréable

Leisure Self

10/10

Exceptional

07 Sep 2025

Marco

La struttura è nuovissima, la sala colazioni un gioiello con il giardino esterno e le camere molto belle, abbiamo soggiornato in famiglia x due notti, ci rimane sicuramente impressa la gentilezza del personale e le camere nuovissime. Il parcheggio convenzionato è a 2 passi ed è tutto raggiungibile facilmente a piedi.

Abbiamo soggiornato nella 104 e abbiamo purtroppo avuto un problema di odori nelle notti, il proprietario ci ha chiamato subito x scusarsi (senza che noi dicessimo nulla in reception) durante la pulizia della camera e fatto intervenire subito una squadra per sistemare il problema

Leisure Family_with_children

10/10

Exceptional

22 Aug 2025

Martin

The location was excellent for public transport and for Down town scenaries. Very fine Rooms and bath. A little cosy garden where you Can eat your breakfast og relax.

Leisure Partner