Name: Palazzo Brunaccini
Address: Piazzetta Principessa Lucrezia Brunaccini 9, 9, Palermo, 90134, IT

10/10

Exceptional

11 Jul 2026

Candy

We had fantastic stay here, we booked for 2 night but only got to stay 1 as our flight got cancelled. But it was lovely stsy, luxury suite is spacious and clean with 2 bathrooms which is perfect for my family. Breakfast was delicious and many options. The location is very good, central to everything and walkable. Had wonderful time here.

Family

4/10

Poor

23 Jun 2026

Tricia

Overall, the hotel was pleasant, and the building itself is beautiful, with the charm and character of a historic palazzo. However, for the price, I would have chosen a different hotel and location. The property is somewhat removed from the main areas, and some of the surrounding streets were not particularly enjoyable to walk through. The staff was courteous but not especially helpful. The gym had limited operating hours, and the breakfast selection was fairly limited, with service that did not meet expectations.

Family

10/10

Exceptional

06 Jun 2026

nika

Great staff!

Self

10/10

Exceptional

14 May 2026

Nancy

Lovely hotel, close to everythinh

Partner

10/10

Exceptional

14 Apr 2026

Alan

Yes it was excellent

Partner

8/10

Excellent

04 Apr 2026

james

Nice breakfast. Excellent location. Decor is dated, but room was clean and comfortable.

8/10

Excellent

23 Mar 2026

Bert O

Nice room, restaurant on site, parking available

Partner

10/10

Exceptional

20 Mar 2026

Brandalyn

Room was FANTASTIC, so incredibly spacious by European standards. The jetted tub was an amazing plus to our stay. Very well located in the city center of palermo. Hotel has a lot of Renaissance style decor, beautiful. Hotel restaurant was pretty good, too. Highly recommend this place if you're in Palermo.

10/10

Exceptional

20 Mar 2026

GERARDO

Very nice and clean, staff very nice and breakfast was on the point

Partner

8/10

Excellent

15 Mar 2026

ANDREW

Very helpful staff, nicely styled lobby.
Most of the hotel is a bit tired. Mainly cosmetics, but a redecoration would lift the property.

Partner

8/10

Excellent

31 Jan 2026

Laura

We arrived to locked doors (for security) and when we were greeted she told us she wasn’t expecting anyone to check in. I showed our reservation and she apologized. We were given a different room than we booked, which had an upstairs, which is where the bathroom was, but not the bedroom. I specifically avoided booking this room type. I was then told our original room was not available and we would have to pay more to get another room type. Finally the settled and gave us the room on one floor. Our interactions with the staff were neither positive or negative, but neutral. It seemed we were a bother when we would engage. I didn’t like having to rattle the door every time we tried to come in.
The location is good, not far from the market, and not far from the 4 corners. With the days being shorter in January, it was a bit uncomfortable waking some of the side streets in the dark.
If I was to return to Palermo, I would consider staying here again, bit my preference would be to stay on one of the busy main streets, with the short dark days. Maybe longer sunny days would have felt different.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Melissa

I visited this property during the off season. The property exceeded my expectations. I was given two rooms that adjoined via a staircase. The rooms were a ground floor and 2nd level. The room was clean, modern, comfortable, and the staff was attentive. The hotel offered laundry services and is very close the the main road that is pedestrian only and near the area where most restaurants and shopping are located. The hotel is in a very safe and walkable neighborhood. My stay here was very relaxing and the experience at this hotel was charming. It truly felt like a home away from home. I would definitely re-book at this hotel again.

Leisure Family

10/10

Exceptional

07 Jan 2026

Susan

Great hotel, the staff are super friendly and helpful. The rooms were comfortable, spotless and nicely decorated. The beds were very comfortable - nice sheets and bedding. They have a nice breakfast buffet with a variety of baked goods, meats and fruits.
The location is great for walking in the historical center and it is an easy walk to Teatro Massimo. I will definitely stay at Palazzo Brunaccini Hotel again.

Leisure Family

10/10

Exceptional

02 Jan 2026

Abhishek

Everything

4/10

Poor

27 Dec 2025

Iris

Everything else

8/10

Excellent

22 Dec 2025

Shouxiang

Great location, 15 minutes walking to the central train station and other attractions 👍 Room was comfortable and front desk staff were helpful who offered breakfast bags for early check out 👍 breakfast was okay too. In the last night of staying, there was noise above our floor, called the front desk at about 10 pm who took care of it promptly!

Leisure Family

10/10

Exceptional

10 Nov 2025

Tien Hou

The front desk was excellent. We arrived early and they allowed us check in. The front desk booked restaurants for us in advance and were always cheery! Fantastic stay!

Leisure Family

10/10

Exceptional

06 Oct 2025

Maria

This hotel was located in an excellent spot to walk the historic city center. It was definitely a wonderful place to be.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Gloria

Such a beautiful hotel! So close to all the markets and staff are so friendly!

Leisure Friends

10/10

Exceptional

15 Aug 2025

Mary

The hotel was lovely, clean and the staff so friendly. Breakfast was peaceful and delicious in the courtyard I slept so well after long days walking the Mercado Ballaro!

Leisure Friends

10/10

Exceptional

28 Jul 2025

Mike

The staff and hotel was 5 stsr

Leisure

10/10

Exceptional

27 Jul 2025

Reza

Great hotel with generous size of rooms

8/10

Excellent

21 Jul 2025

Verified traveler

Easy for Palermo

Great location. Clean rooms and friendly staff. Decent food.

Partner

6/10

Pleasant

16 Jul 2025

DIANA V

The room was very hot. The AC was not efficient. The hotel provides guests with fans, which tells me they know the rooms are hot. Bathroom was so small knees touch the shower doors when sitting on toilet. Shower head did not stay on when showering it kept falling down. Water was never cold. Only warm/hot water available? Very uncomfortable.

Leisure Family

6/10

Pleasant

03 Jul 2025

trisha

Beautiful property and great location. The room had a fan but no air- being on the 2nd floor was very hot and stagnant. We carried all luggage ourselves up 2 levels of stairs- if you are not young and strong- be sure to ask for rooms on the lower floor.

Leisure Family

6/10

Pleasant

27 Jun 2025

Lauren

Incredible noisy; you can hear absolutely everything going on outside and inside; I didn’t sleep at all. Mattress felt like a boxspring- very hard. The safe didn’t work, but only being in Palermo for one night, I didn’t bother asking for a fix. The staff at the front desk were nice and the location is very central, but overall did not feel like good value for the price.

Leisure Friends

2/10

Poor

20 Jun 2025

Susan

The architecture of the building and antiques were nice otherwise nothing.

Modern amenities did not work and no one cared. Air conditioning does not work, safe does not work, refrigerator does not work, bed is hard old spring mattress. I throughly checked before booking to make sure there was air conditioning and an elevator but neither were available for the room i was given. My room requires you climb 2 sets of stairs, no offer of help with the luggage. I talked to management they wanted to charge me 40 euros to move to another room. This was horrible start to my stay in Palermo.

Leisure Self

10/10

Exceptional

07 Jun 2025

Kevin

The staff here were very friendly to me

6/10

Pleasant

30 May 2025

James

Unfortunately we did not feel our room lived up to the 4 star rating. We booked a classic room but were given an annex self catering room which came with a small electric hob & a sink, most cupboard space was used up with storing pots & pans, not what we were expecting, I would describe this room as a bit scruffy & in need of refurbishing & not what I thought I had booked. When I went to reception the next morning to explain our feelings I was made to feel that I was in the wrong & this was totally acceptable for what we had booked. The only option I was given was to pay another 100 euros per night. I understand that we didn’t book the nicest room in the hotel however I think it should be made clear when booking a room in this hotel that you could end up with a self catering annex room rather than a room in the hotel, wouldn’t recommend. Staff were friendly about it though!

Leisure Partner

8/10

Excellent

19 May 2025

Mihaela

Lovely boutique hotel. Spacious and clean rooms. Located next to Ballaro market. Close to magnificent churches. Easy and fast check in. Only issue was no help with luggage upon check in - and there is a step to get to elevator. Breakfast (included) was mediocre. It can get noisy when there are events booked at hotel.

Leisure Family

8/10

Excellent

13 Mar 2025

Jo-Anne

Nice hotel, but hard to find and up stairs.

The hotel was hard to find, down an unmarked side street, to piazza. Came from the train station. Asking two locals on the way, even they weren’t aware, but did eventually find it for me. The room was spacious, with comfortable bedding. Although up an elevator, also up a flight of stairs with suitcase. I had a delicious dinner at the hotel restaurant.

10/10

Exceptional

12 Mar 2025

Chaim

A palazzo with excellent appointments. Able reception staff comfortable room with walking access to fine dining and historic venues.

Business_and_leisure Self

10/10

Exceptional

11 Feb 2025

Verified traveler

Highly recommend

An outstanding location, beautiful palazzo and extremely helpful personable staff.

Partner

10/10

Exceptional

20 Jan 2025

Romy

Very nice hotel located in a nice area. We enjoyed our stay here!

Leisure Friends

10/10

Exceptional

03 Nov 2024

Anisha

I really liked that we were close walking distance to all the restaurants and the train station.
Breakfast was lovely although could’ve had some warm options

Leisure Partner

10/10

Exceptional

02 Nov 2024

Donald

Loved everything once I was inside the facility. It was an immaculately clean room and outer rooms. The artwork and all of the statuary as well anything anywhere simply beautiful. Love, love, love

10/10

Exceptional

28 Oct 2024

Dominic

Beautiful property

Friends

10/10

Exceptional

13 Oct 2024

Maximillion

Absolutely amazing hotel unfortunately placed in a not so great area. Loud music at 1am

Leisure Family

4/10

Poor

06 Oct 2024

CHARLES

Completely underwhelming experience, from the unfriendly reception staff to the very poor quality furnishings and bedding provided. Though located within easy walking distance of the main sights and walking areas of Palermo, we felt uneasy much of the time there. Would not return there —or to Palermo itself, for that matter… most of it looks like a graffiti covered recently bombed out city in need of a complete makeover.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Arne

Staff was very pleasant and helpful

8/10

Excellent

11 Sep 2024

Vasiola

The hotel is clean, but the rooms are outdated. It is close to via Roma and other areas of the Centro historico. It is close to Ballaro market.

It did feel a bit unsafe to walk late at night.

The staff is nice and friendly. There is breakfast but I did not get the chance to have it.

The room is spacious and bedding comfortable.

Leisure

8/10

Excellent

09 Sep 2024

david

Hotel was fine but the bar didn’t open until late and there were no drinks or coffee facilities during the day

The location was not the best and there were some rough areas around the hotel

Friends_and_family Family

8/10

Excellent

31 Aug 2024

John

This an absolutely amazing property in the centre of the ballaro market district. A great hotel experience and the breakfast was awesome.

Partner

10/10

Exceptional

06 Aug 2024

Jennifer

This hotel is beautiful. The staff is so helpful and was even able to find me a pool to go to in Mondello beach. The rooms are huge and the AC was the perfect touch

Leisure Self

10/10

Exceptional

04 Aug 2024

Tracie

This is a luxury, upscale property very close to the city center and many historical areas. The hotel hosts and staff were so friendly and helpful. They provided recommendations for how to tour Palermo and also their favorite restaurants in the area.

There are so many beautiful pieces of art displayed in the hotel. You feel you are part of something historical when you enter.

The room was spacious, clean, and had everything we needed to be comfortable. The furniture has seen better days...it's been there a while. The bed and pillows were comfortable, and the air conditioning worked perfectly.

The hotel is located very close to the market which is great during the day, but a little scary at night. We asked about this, and we were told walk the opposite way toward the touristy area at night. Super helpful to know! The hotel has a secured entrance where a staff member has to allow in. I liked this added measure of security.

The breakfast buffet provided was fresh and filled us up for the day. We also tried the restaurant at night and we were delighted with the freshness and flavor. Having access to a top quality restaurant at the hotel was a bonus after long days of exploring.

Overall, I highly recommend this property!

Leisure

10/10

Exceptional

03 Aug 2024

Claire

We stayed the night before a flight and the hotel was perfect, an oasis of cool and calm in a busy and very hot August day. Beautiful and spacious room, extremely helpful staff, delicious breakfast. Very close to the main historic area, walkable to the train station and yet quiet. Would liked to have stayed longer.

Leisure Family

10/10

Exceptional

18 Jul 2024

Robert

A must

Lovely hotel nicely located in the historical center. The staff is kind and helpful

Partner

10/10

Exceptional

30 Jun 2024

Vanessa

Perfection in Palermo

This hotel was recommended to us as it’s central to so many sights to see in Palermo. It’s beautiful, the staff is beyond accommodating, and the rooms were very comfortable and perfect for an active child! I would absolutely stay again when we return.

Friends_and_family Family

8/10

Excellent

09 Jun 2024

Mark

Palermo

I enjoyed my stay in the hotel, close to the markets and sights. I also had an excellent dinner at the hotel.

Business Self

8/10

Excellent

18 Apr 2024

Tracey

Within walking distance to the heart of the city of Palermo. Our room was very spacious although it was in the older section and elevator only went to first floor so had to climb stairs to second floor. Morning breakfast provided was nice.

Leisure Partner

10/10

Exceptional

11 Apr 2024

Max

L action wax very convenient to many Palermo locations

Leisure

2/10

Poor

26 Feb 2024

Fernando

Just avoid it. It is Not a 4-star hotel, more like 2. Shoddy construction on top floor, elevator dont get there you have to climb two flights of steep stairs. Tin roof becomes unbearably noisy during rain. Impossible to sleep hearing big drops of water aginst metal all time.
No Heating, outside temp was 7C and freezing inside the room.
Terrible washroom, dark, tight shower badly designed and extractor with annoying noise like a dentist drill all time.
Left early even paying fee of unsused night (not cheap) but better than staying.
And worse, breakfast was all cold (eggs cold!) attended by a guy who should have stayed home sick, coughing his lungs out and snorting loudly trying to clear his nose. Disgusting.

Leisure Family

10/10

Exceptional

01 Jan 2024

ANNE

Wonderful, friendly and pretty small hotel with spacious rooms and good bedding. The neighborhood is very vibrant because of proximilty to the market but quiet at night. Easy to walk to all the must-sees and train station. We loved our stay!

Business_and_leisure Partner

10/10

Exceptional

29 Oct 2023

Martin

Great staff. Nice property in the very center.

Leisure Friends

8/10

Excellent

29 Oct 2023

Audrey

The property was nice, great location to a lot of sceneries. However it was in the old town so it was a bit outdated. The room we had looked different from the Expedia picture. Bed was hard and the shower was very small.

Leisure Friends

10/10

Exceptional

07 Oct 2023

Lisa

Wonderful Palermo Stay

Great location with walking distance to major sites, restaurants and shops. Clean historical hotel with interesting history. Thank you!

Friends_and_family Friends

10/10

Exceptional

11 Sep 2023

william

Great place

Stayed twice now. Great staff. Very helpful
Excellent location walk to everything
Rooms are great
Breakfast in courtyard is perfect
Will definitely stay again

Friends_and_family Family

8/10

Excellent

11 Jul 2023

Terri

It’s unfortunate how bad the area has gotten with street peddlers, graffiti and garbage.

10/10

Exceptional

17 Jun 2023

Michele

Beautiful hotel and very clean..Very nice outdoor dining with entertainment!!

Leisure Partner

10/10

Exceptional

08 Jun 2023

Stephen

This is a diamond in the rough. The rooms are large and very comfortable. Breakfast was typical continental but tasty. The only down side was the area, not the best but as a guy i didnt feel too unsafe but there are some unsavory looking characters hanging out near a great market at the back of the hotel. Dont let that put you off

Leisure Family

10/10

Exceptional

03 Jun 2023

charles e schlossler

People are nice and friendly. All is clean

Leisure Family

10/10

Exceptional

30 May 2023

Donna

A true gem

Challenging to find, but once settled we thoroughly enjoyed our stay and would return. We scored with a delicious dinner at the onsite restaurant and the local musicians who performed our first night there. Walking distance to everything in Palermo.

Partner

10/10

Exceptional

16 May 2023

doreen

Beautiful place. Great staff. Very friendly and helpful. Will stsy there again!

Leisure Partner

10/10

Exceptional

30 Apr 2023

Kathleen

A beautiful oasis in the historic district. Close walk to many sites. Staff incredibly friendly and helpful. Beautiful art throughout. We will definitely return

Leisure Partner

10/10

Exceptional

12 Apr 2023

Linda

The property was beautiful. Rooms were unique. Close to the outdoor market. The staff was extremely helpful. If in Palermo, I would recommend staying here.

Leisure Friends

10/10

Exceptional

08 Jan 2023

George

Beautiful location - old castle perfectly renovated.

Leisure Family

6/10

Pleasant

06 Jan 2023

Todd

-

Leisure Self

8/10

Excellent

02 Jan 2023

carl

The hotel was excellent and clean. The staff friendly and helpful.
Very small problem was that there weren't, as often in hotels, not enough places to hang your towels.
That there were drug addicts near the hotel was an unfortunate Palermo problem.

Friends_and_family Family

4/10

Poor

28 Dec 2022

Jun

This hotel is located in a very bad area. Be careful

10/10

Exceptional

10 Oct 2022

Janet

Nice place to stay

Leisure Friends

10/10

Exceptional

20 Sep 2022

David

Loved the historical artifacts.

Leisure Family

10/10

Exceptional

10 Sep 2022

Louis

beautiful furnishings
unbelievable room for money
just off the beaten track to find
construction in courtyard

Leisure Friends

10/10

Exceptional

02 Sep 2022

Tatyana

Beautifully and tastefully restored former palace will excellent accommodations and service. reasonably priced and a convenient location. Next to amazing 1400 century library.
Noicy, tranient people skept next to thr hotel at night.

Leisure Family

8/10

Excellent

23 Aug 2022

Patricia

The accommodations were wonderful. The rooms were clean and well appointed for the rate. Location was nice within walking distance to Ballaro Market and the entire historic district. Only issue was that parking is limited and a rough group of people hung out and homeless people were sleeping within feet of some of our cars.

Friends_and_family Family

6/10

Pleasant

30 Jun 2022

Neil

I liked the decor of the hotel and the courtyard was a nice place to have breakfast.

Breakfast itself was a little limited though and not very inspiring.

Great location in terms of access to the various sights of the city however, people openly doing drugs within 20 metres of the front door was not a great look.

Both nights it was noisy outside with what sounded like drunks, or maybe the drug users, arguing/shouting at each other.

Leisure Partner

10/10

Exceptional

12 Apr 2022

John

Renovated pallazzo in the centre of historic Palerma. Very good restaurant and good breakfast.

Leisure Partner

10/10

Exceptional

24 Mar 2022

Chelsea

Great location. Quiet outside but can walk to the Ballarò Market and Quattro Canti. About a 12 minute walk from the central train station as well. The room was beautiful and the hotel is tasteful. There is an attached restaurant for dinner if you don’t feel like going out. The staff was helpful and professional. I would stay again. Just note that the hot water in the shower does not last long.

Leisure Partner

10/10

Exceptional

05 Oct 2021

Luis

Amazing place ,
Close to everything, in the heart of historical Palermo
The only hic an almost permanent group of peaceful junkies in the little place aside
The best place in our complet tour around Sicily
Highly recommended.

Partner

10/10

Exceptional

22 Sep 2020

Sacerdos

Stayed here a couple of years back, and am really glad I returned. Lovely hotel, spotlessly clean, good food, excellent location, with pleasant and attentive staff. Couldn’t be bettered!

Leisure Self

10/10

Exceptional

09 Mar 2020

Annie

Outstanding hotel

An amazing hotel.
Very classy, really nice decor, sparkling clean and friendly / helpful staff.
We loved it. Much better even than the pictures.

Partner

10/10

Exceptional

28 Feb 2020

Patrick

Really excellent experience .Very attentive staff.
Restaurant in the hotel is to class.Carlo is a wonderful chef.

Partner

10/10

Exceptional

24 Oct 2019

Verified traveler

Great location, spacious room, nice breakfast, friendly staff.

6/10

Pleasant

18 Oct 2019

Jamie Dickinson

Location is questionable.

While the hotel is amazaing, the location is less than desirable. I would have a hard time recommending this hotel only because of the location.

Friends_and_family Friends

8/10

Excellent

08 Oct 2019

Hugh

Lovely stay and helpful staff
It is a pity about the location and did not feel safe walking to and from the hotel

Friends_and_family Friends

6/10

Pleasant

28 Aug 2019

Verified traveler

The hotel is elegant, clean and very nicely appointed. The staff also very professional. However the neighborhood could not be worse. Think of Beriut on a bad day. Impossible to use GPS to get there and the natives in the area are very concerning.

Leisure Partner

2/10

Poor

01 Aug 2019

Verified traveler

I pulled into the front of this property at 10pm on a Monday night and there were several people (at least 10) gathered on the church steps directly next to the property/parking lot smoking heroine out of tin foil, nodding off etc. My wife and I didn't leave the car, as we were tired and hungry from a long day of travel and felt unsafe. We sat in the car outside of the hotel for several minutes exploring other options while the attendant at the front desk just watched us, and a few of the people using drugs passed back and forth around our car. The man inside the hotel never acknowledged us or offered assistance and we decided to leave. Upon requesting a refund through orbitz we were told that the hotel could not be responsible for what happened \"out of the hotel\" - even though this all occurred in the hotel parking lot. The hotel took no pains to even try to deny the likelihood of our experience. Terrible customer care from Orbitz and extremely poor sense of responsibility or regard for safety/comfort from the hotel. No one traveling should have to walk by people using heroine to get to dinner in Sicily, let alone check in to their hotel.

Leisure Partner

6/10

Pleasant

25 Jul 2019

Rupert

Charming but...

Charming hotel and helpful staff. Pity there was no complimentary water or tea and coffee in the bedrooms. Shower space was surprisingly small. Box of tissues was well hidden and took some finding.

Friends_and_family Family

10/10

Exceptional

17 Jul 2019

Verified traveler

Beautiful palazzo in the middle of this amazing chaotic city. Steps from Ballarò market, Quatra Canti & many amazing churches, buildings etc. Great history, excellent food offerings.

Leisure

10/10

Exceptional

05 Jul 2019

Verified traveler

Stylish renovated property near the market area. Good restaurant. A bit out of the way for main attraction but we had a lovely stay. Staff are friendly and professional and always very helpful.

Leisure Partner

6/10

Pleasant

01 Jul 2019

Verified traveler

One of the better options in a stunning city with surprisingly slim pickings.

Leisure Partner

6/10

Pleasant

27 Jun 2019

Simon

It’s in a very weird part of the city. If we’d known we would have stayed elsewhere. Also a bit expensive for what it is. There’s definitely better places to stay.

Partner

10/10

Exceptional

18 Jun 2019

Verified traveler

Great location, very helpful staff and good restaurant

8/10

Excellent

06 Jun 2019

School

Excellent location in the old town. Very impressed with The restaurant and buffet breakfast.

Leisure Friends

8/10

Excellent

20 May 2019

Verified traveler

Great location , the water system is a bit strange, meaning noisy, but overall really nice place

Leisure Partner

10/10

Exceptional

26 Apr 2019

Verified traveler

Great location, but really difficult to drive to and the GPS is little help. We had to ask a taxi to guide us in. Once you are there, you can walk to all main monuments and reach the others by hop on hop off buses

Leisure Partner

8/10

Excellent

23 Apr 2019

Verified traveler

This hotel is stylish and luxurious. The rooms are large and have good facilities. Breakfast was nice and the staff were helpful.

Leisure Partner

10/10

Exceptional

17 Apr 2019

Melinda

Very large room, high ceilings, nice bathroom, parking included.

Friends_and_family Family

4/10

Poor

17 Apr 2019

Verified traveler

The hotel is very nice but the 3 minutes walk from the Main Street to the hotel gives a very unsafe feeling especially at night. Groups of migrants loitering around the area every day n night. Noted that hotel main door is locked even during the day. Hotel shd provide security along this road.

Leisure Family

10/10

Exceptional

24 Mar 2019

Verified traveler

Location in old quarter. Close proximity to Palermo Centrale Staition (12 minute walk).

Leisure Partner

10/10

Exceptional

22 Mar 2019

Verified traveler

we had a great experience eating at the hotel restaurant, the Chef is very good and kind.
Overall it was a great experience for us