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Palazzo Natoli Boutique Hotel

Sicily · Italy

Via Santissimo Salvatore 6View location

9.8/10Excellent544 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort9.6/109.6
Condition9.8/109.8
Neighborhood10.0/1010.0
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palazzo Natoli Boutique Hotel

Enjoy a central Palermo location at the Palazzo Natoli Boutique Hotel, just a short walk from Palermo Cathedral and Via Roma. This hotel offers complimentary Wi-Fi, concierge services, and a daily full breakfast. Guest rooms feature minibars, espresso makers, and 40-inch Smart TVs.

Amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Read more about this hotelShow less

With a stay at Palazzo Natoli Boutique Hotel, you'll be centrally located in Palermo, within a 5-minute walk of Quattro Canti and Palermo Cathedral. This hotel is 0.3 mi (0.5 km) from Via Roma and 0.6 mi (0.9 km) from Teatro Massimo.

Make yourself at home in one of the 9 guestrooms featuring minibars and espresso makers. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is in a car-free zone and can be reached only by taxi and foot.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT082053A1CPBASJPH
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: EUR 20 per day (820 ft away)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

Via Vittorio Emanuele 0.1 km / 0.1 mi
Sicilian Region Central Library 0.1 km / 0.1 mi
Palazzo Belmonte Riso 0.1 km / 0.1 mi
Piazza Bologni 0.1 km / 0.1 mi
Palazzo Conte Federico 0.2 km / 0.1 mi
Palazzo Asmundo 0.3 km / 0.2 mi
Quattro Canti 0.3 km / 0.2 mi
Via Maqueda 0.3 km / 0.2 mi
Piazza Pretoria 0.3 km / 0.2 mi
Teatro Argento 0.3 km / 0.2 mi
San Giuseppe dei Teatini Church 0.3 km / 0.2 mi
Church of the Gesu 0.3 km / 0.2 mi
Palermo Cathedral 0.4 km / 0.2 mi
Pretoria Fountain 0.4 km / 0.3 mi
Church of San Cataldo 0.4 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 9
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Concierge
Show 6 more facilities & services
  • Luggage room
  • Clothes dryer
  • Café
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CLASSIC WITH BALCONYRoom • CLASSIC WITH BALCONYROO.AS-BL

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    Room CLASSIC WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ANNEXDOUBLE • ANNEXDBL.AX

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    DOUBLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC WITH BALCONYDOUBLE • CLASSIC WITH BALCONYDBL.AS-BL

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    DOUBLE CLASSIC WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SUPERIORDOUBLE • DELUXE SUPERIORDBL.DX-SU

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    DOUBLE DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU

    Photos are not available for this room type.

    Palazzo Natoli Boutique Hotel

    Room DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palazzo Natoli Boutique Hotel

9.8
Excellent
544 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
9.6 /10
Condition
9.8 /10
Neighborhood
10.0 /10
Amenities
9.6 /10
100 reviews shown
8/10
Excellent
28 Jul 2026
David
Very attentive staff
10/10
Exceptional
26 Jul 2026
Gayle
The hotels physical interior space was beautiful and charming and lovely. The staff was incredibly helpful -from reception, service, breakfast woman and valets. A lovely stay in the historic area!
10/10
Exceptional
18 Jul 2026
Ping
Overall, a very nice hotel in the center of Palermo.
Family_with_children
10/10
Exceptional
16 Jul 2026
Chris
Our stay at Palazzo Natoli Boutique Hotel was absolutely wonderful, and we wouldn’t hesitate to stay here again.

The location couldn’t be better, right in the heart of Palermo and within easy walking distance of all the main attractions.

The staff were incredibly friendly and welcoming. A special thank you to Andreas, who made our arrival so easy. He greeted us with a map already marked with Palermo’s highlights, gave fantastic recommendations, offered to make restaurant bookings for us, and guided us through the historic centre for our luggage drop-off. We also used the hotel’s valet parking (€20), which was the easiest way to manage parking in Palermo.

The hotel itself is spotless, beautifully decorated, and full of charm. We stayed in Room 5, which was spacious and had a lovely little balcony overlooking the main street. During our stay there was a festival, so it was wonderful to watch the atmosphere from above.

Breakfast was excellent. Instead of a buffet, you choose from a menu and everything is freshly prepared and served to your table.

Beautiful boutique hotel, exceptional service, immaculate rooms, and an unbeatable location. We highly recommend Palazzo Natoli Boutique Hotel to anyone visiting Palermo.
8/10
Excellent
11 Jul 2026
Carl
Free parking in square a few meters away. Very nice Triple comfort room. Perfect location for all the sights of Palermo. Excellent breakfast. Fantastic staff. Would definitely return
Family_with_children
10/10
Exceptional
11 Jul 2026
Jennifer
Wow! We stayed at this amazing Boutique hotel in the center of everything in Palermo for three amazing nights. The breakfast was absolutely delicious every morning. One of the wonderful things about the breakfast is it’s not a typical breakfast buffet, but you get to order what you want freshly made and delivered to you with a smile! The location of this property is perfect for exploring Palermo. The staff are always there and ready to help in whatever way they can. We highly recommend this hotel to anyone traveling to the Palermo area. It is an oasis in a crazy busy city!
10/10
Exceptional
09 Jul 2026
Stephane
Superbe endroit bien situé. Le personnel est présent, souriant et très disponible. Le déjeuner est excellent. Propreté impeccable et silencieux. L’air climatisée est un peu faible mais très fonctionnelle. J’y retournerais sans hésitez.
Partner
10/10
Exceptional
07 Jul 2026
alison
Good location, spacious room and very helpful staff. Breakfast is very nice
Partner
10/10
Exceptional
06 Jul 2026
Christopher
Fantastic hotel with a unique feel at the heart of Palermo. Team of staff all so welcoming and really helpful from start to finish. An oasis of calm in a bustling city. Well done.
Partner
10/10
Exceptional
28 Jun 2026
Mark
The triple comfort room was amazing. Plenty of space with the loft style apartment, right near everything but tucked away so that it was completely silent at all times. Truly a hidden gem. The AC was necessary during the Europe heat wave! The staff could not have been more friendly and helpful and helped us make multiple dinner and drinks reservations. 5/5. Breakfast was awesome!!
Partner
10/10
Exceptional
26 Jun 2026
Lisa
Excellent location just off one of the main streets close to the cathedral. The staff were very welcoming and could not have been more helpful. The breakfast was also very good.
Partner
10/10
Exceptional
24 Jun 2026
Albert
This great boutique hotel is centrally located in the historic district close to the cathedral and four corners. The room was spacious with modern amenities. The staff was very helpful and friendly and offered great suggestions on things to do and places to see and assistance in getting reservations. Spectacular breakfast as well! It’s a little tricky to get to having to navigate through the pedestrian streets but well worth the journey. Grazie mille Palazzo Natoli for the great stay!
Family
10/10
Exceptional
17 Jun 2026
Edward
Amazing isn’t enough
10/10
Exceptional
07 Jun 2026
Terri
Perfectly situated! The staff was always ready to help. We loved it.
Friends
10/10
Exceptional
06 Jun 2026
Victoria
The reception desk and staff were so welcoming and definitely made the stay! Especially Andrea- he helped us make many of our reservations during our stay and was so friendly
Partner
10/10
Exceptional
27 May 2026
Puja
We had a very nice stay for a 1-night break in Palermo. The location is perfect—walking distance to everything in the historic centre. The staff were incredibly helpful. Breakfast was exceptional; however, it would have been helpful to know in advance that menu items need to be selected before arriving in the morning in breakfast room. Once we sat down, the quality was top-tier. A beautiful boutique experience overall!
Partner
10/10
Exceptional
26 May 2026
Su
Very spacious room, breakfast is great, easy to move around. Friendly and helpful staff.
Self
10/10
Exceptional
26 May 2026
Alexander
Phenomenal experience — Alessandra and the rest of the staff were incredibly helpful and hospitable, the location was perfect, and the room was very nice. The included breakfast was tasty and a nice touch. Would highly recommend!
Partner
10/10
Exceptional
25 May 2026
Alison
Incredible helpful kind staff and a beautiful comfortable spot to enjoy Palermo! Loved the location and the breakfast also.
Friends
10/10
Exceptional
20 May 2026
Arron
great room, relaxed stay for a very busy city
Partner
10/10
Exceptional
13 May 2026
Jiasong
Everything is good.
Partner
10/10
Exceptional
11 May 2026
Janet
Fantastic all round. Very clean, quiet and comfortable rooms, breakfast made every morning to order. The two best things were the location, right in the heart of the old town, and the staff, who were delightful and did everything possible to make the stay perfect.
10/10
Exceptional
03 May 2026
LISA YING
This hotel is located between Palermo Cathedral and Quattro Canti, about a five-minute walk from most major attractions, such as Church of Jesus of Casa Professa, Palazzo Reale di Palermo, Palermo Cathedral and Quattro Canti...

The hotel staff contacted me in advance to inquire about my arrival time earlier. I arrived before lunch time, earlier than check-in time. I was so surprised that my room was ready for me. Thanks all of you!
Self
10/10
Exceptional
03 May 2026
Larry
We enjoyed our stay in Palermo, the hotel is ideally located. Our room was the lovely garden room. We can't say enough about the wonderful staff!
Partner
10/10
Exceptional
01 May 2026
Aaron
We received a lovely warm welcome when we arrived. Our room was ready early and very comfortable. Staff were very helpful, providing a map of the city with ideas and discussion on what to do. Breakfast was simple but good. Really enjoyed the location, handy for everything but also quiet at night. All in all a really great place to stay in Palermo.
Partner
10/10
Exceptional
17 Apr 2026
Vanessa
Room was beautiful clean and comfortable
Friends
10/10
Exceptional
16 Apr 2026
Walter
What an ideal location for our stay in Palermo. Impeccable service, friendly and helpful staff and wonderful room overlooking the action. It was a perfect stop for our intro to Sicily. We would definitely return and highly recommend! Bravo!
Partner
10/10
Exceptional
13 Apr 2026
Louise
Staff were attentive and very knowledgeable, giving great recommendations. We received a WhatsApp message prior to our arrival which proved to be very useful as it guided us to the hotel and the best place to park.
The room was spacious and welcoming, and the bed was very comfortable.
The location was superb, situated in a lovely area, very close to many sights and restaurants. The style of the hotel felt very boutique and individual.
Thoroughly enjoyed our stay there.
Partner
10/10
Exceptional
02 Apr 2026
Karen
This hotel is perfectly located to explore the old town. Room was comfortable and quiet. Staff were fabulous. Breakfast was extensive and delicious.
Partner
10/10
Exceptional
11 Mar 2026
Christine
This was an excellent hotel in every way. Rome was spacious, clean, beautiful. Staff were courteous and helpful. Breakfast amazing! Great location!
Partner
10/10
Exceptional
01 Mar 2026
Robert
Elegante, pulito, conveniente. Perfetto.
Self
10/10
Exceptional
21 Feb 2026
Jennifer
Great location and room. Great breakfast. Incredible friendly service. Highly recommended.
10/10
Exceptional
05 Feb 2026
Craig
Spacious room in an excellent and accessible area of Palermo. Guest services were very helpful. All around a positive experience.
Business_and_leisure Partner
10/10
Exceptional
12 Jan 2026
Valli
Ninni and Francesca at the front desk were so kind and helpful. Laura made fantastic breakfasts and made everyone welcome. The room was spotless. The bed comfortable and the location excellent.
Friends_and_family Friends
10/10
Exceptional
11 Jan 2026
Robert
Very nice room. Superb staff.
Leisure Partner
10/10
Exceptional
21 Dec 2025
Stephen
Staff & location great. We were in the Family room in the Annex. I loved it but my partner wished it had more windows.
10/10
Exceptional
14 Dec 2025
John
This hotel was perfect for us in every respect. We were greeted on arrival by Andrea and he could not have been more helpful, as he was throughout the rest of our 4 night stay.
All of the staff members were friendly, polite and accommodating. The system for breakfast was excellent i.e. selecting requirements in advance, the choices available were extensive.
The hotel was charming and full of character in keeping with it's age (built in 1765), be aware there is no lift which was not a problem for us but may be for others. The buiding is not 'high-rise', 2 flights of stairs to our room.
Perfect location being 2/3 minutes walk to the amazing cathedral.
I hope this review doesn't result in lack of availability next time we want to stay here.
Partner
10/10
Exceptional
10 Dec 2025
David
Great location, lovely staff. Really happy with all elements.
Leisure Partner
10/10
Exceptional
06 Dec 2025
Richard
The was excellent. It will be the preferred choice when we return to Palermo. staff was extremely helpful and accommodating. Clean, comfortable safe.
Leisure Partner
10/10
Exceptional
22 Nov 2025
Ellen
Beautiful room and amazing staff. Great central location
10/10
Exceptional
14 Nov 2025
Steven
The staff was very kind- delivered breakfast right to the room, which was a treat. The location was right city center- literally in sight of the Palace and the Palatine Chapel. Many cafes and shops just out the front door. Could not have been more convenient. Bed was large and comfortable.
Leisure Family
10/10
Exceptional
11 Nov 2025
Valerie
Endroit à proximité de tout et personnel très courtois. La chambre était propre, spacieuse et le lit très confortable. Excellent petit déjeuner qu’il faut commander à l’avance ce qui fait moins de gaspillage alimentaire. Je vous le recommande!
Partner
10/10
Exceptional
03 Nov 2025
Janice
A refreshing change from the larger hotels we have frequented. No crowded buffet breakfast….at each breakfast you selection your next day’s breakfast. No bar or gym so if you are looking for this understand that is not one of the amenities.
Staff was extremely helpful in planning a trip to Monte Pellegrino.
There is no elevator but there is staff to carry your bags.
10/10
Exceptional
28 Oct 2025
Dawn
Beautifully decorated, large room located in the heart of the city. The doors opened to the bustling street below but when closed were quite soundproof. Very walkable area with great restaurants close by. Staff were very friendly and accommodating.They helped us arrange for a private driver each way from the airport which I would recommend as they can bring you right to the front door in what is otherwise a pedestrian area. Breakfast was delicious and cooked to order rather than just a buffet.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Sharon
Wonderful experience especially the extra steps the staff made with helpful orientation tips for the area
Partner
10/10
Exceptional
21 Oct 2025
Caren
The staff is phenomenal, we felt so well cared for. The room was beautiful and was overlooking the street.
10/10
Exceptional
17 Oct 2025
Patrick
We had a problem with our room, the staff were very helpful. We were moved into a bigger room, which they allowed us to stay in for the rest of our time there.

The breakfast was delivered to our room, and it was delicious!

Very happy with our stay, thankyou. I travelled here with my partner and 4 month old baby.
Friends_and_family Family
10/10
Exceptional
15 Oct 2025
Ian
This is a very nice centrally located hotel in the old quarter. It is well run with charming intelligent staff.
Highly recommended
Leisure Partner
10/10
Exceptional
11 Oct 2025
Michael
Welcome drink was excellent. Staff was A+. Breakfast was wonderful.
Located in odd city center.
Clean rooms
Leisure Partner
10/10
Exceptional
06 Oct 2025
steve
Everything was perfect. Cleanliness, empyrean, food, service, front desk, room service, location. Would definitely stay here again.
Leisure Family
10/10
Exceptional
04 Oct 2025
Steven
Super attentive and great dining recommendations, awesome stay
10/10
Exceptional
04 Oct 2025
Priya
Palazzo Natoli Boutique Hotel in Palermo is a fantastic place to stay! The location is perfect—right in the heart of the city with easy access to shopping, restaurants, and beautiful historic churches. The rooms are large, spotless, and very comfortable, making it a great place to relax after a day of exploring.

Breakfast was excellent, with a variety of options including made-to-order items that were fresh and delicious. While the hotel doesn’t have on-site parking, there is free parking available nearby, and the staff did a wonderful job communicating clear directions and details to make it stress-free.

Between the great service, ideal location, and comfortable accommodations, this hotel is an excellent choice for anyone visiting Palermo!
Leisure Friends
10/10
Exceptional
17 Sep 2025
Christa
Very nice and comfortable hotel in a nice location in Palermo. Safe and walkable to most locations! All staff were very attentive, friendly, and helpful!! Would highly recommend.
Leisure Partner
10/10
Exceptional
14 Sep 2025
Ron

Great location and amazing service!

Amazing stay at this place. Right in the heart of the historic district. Service was over the top good. This facilities were top-tier.I highly recommend.
Partner
10/10
Exceptional
01 Sep 2025
Alexandra
Nice Little Gem in the heart of Palermo..We all loved it and the breakfasts are delicious :)
Leisure Family
10/10
Exceptional
24 Aug 2025
Heather

Great stay

The nicest place we have stayed so far on this trip. The staff were amazing Alicia, Laura and Andrea all helped us with restaurant and taxi bookings. Room was spacious and breakfast was lovely. Make sure you go into the deli across the road and go out the back for lunch.
Partner
10/10
Exceptional
09 Aug 2025
Estella
Lovely hotel with an amazingly hearty and healthy breakfast to start the day.
Leisure Friends
10/10
Exceptional
04 Aug 2025
Gina
All around amazing! Room, food, location! Brekky was fantastic. Staff were all soooooo sweet and helpful. Will definitely stay again.
Leisure Family
10/10
Exceptional
02 Aug 2025
Remi

A gem with a perfect location

Impeccable service! They make you feel at home and cater to all needs. Don’t miss this gem!
Friends_and_family Family
10/10
Exceptional
29 Jul 2025
R - L
A truly amazing find. The staff was so accommodating, helpful, and attentive. The service was top notch. Excellent, hearty breakfast made from fresh local ingredients.
Overall, a fantastic stay in old Palermo. Highly recommended!
10/10
Exceptional
29 Jul 2025
Andrea
Staff was absolutely wonderful! Very helpful with, for example, booking a bus to San Vito. Location is perfect. The little balcony was also a lovely bonus.
Leisure Self
10/10
Exceptional
27 Jul 2025
Danilo

Excellent hotel.

The Hotel was absolutely perfect for our family trip to PALERMO. The staff at this hotel was exceptional, they took very good care of us, from the front desk, to the breakfast staff to the rest of the hotel staff. Alessandra was really good at helping us with getting us there, check in, and helping us find parking for the van we rented.

I would highly recommend this hotel to anyone visiting Palermo, and location is absolutely perfect.
Friends_and_family Family
10/10
Exceptional
12 Jul 2025
Eric
Great spot to stay. The staff were incredible and extremely helpful. Good breakfast also. Would recommend without hesitation.
Leisure Partner
10/10
Exceptional
09 Jul 2025
Leslie
The property was very well appointed and the staff was very helpful and friendly. Breakfast in our room was excellent.
Business_and_leisure Partner
10/10
Exceptional
01 Jul 2025
Alan
The location is fantastic, the team was extremely helpful and nice.
Leisure Family_with_children
10/10
Exceptional
28 Jun 2025
Sandra
What an amazing boutique hotel! We were treated like royalty from the moment we stepped inside until we left. The staff go above and beyond to make your stay as comfortable and enjoyable as possible. Just one of the little touches was when we arrived back from a day out in a very hot condition we were asked if we would like a granita. The wonderful receptionist then delivered two delicious complimentary granitas to our room.

We thoroughly recommend staying at this special boutique hotel.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Denise
Charming boutique hotel, the sweetest staff, and great location. Breakfast was so good too! Loved this place.
Leisure Family_with_children
10/10
Exceptional
20 Jun 2025
Diego
Everything was great. Very friendly and helpful staff.
Leisure Partner
10/10
Exceptional
18 Jun 2025
Anthony
Alicia was the most welcoming of greeters to this charming and stylishly comfortable hotel in, what was for us, the perfect location. The staff, each and every one, were delightful, courteous and obliging. The rooms elegant, comfortable and well-appointed; including ceramic art from a celebrated local artist. And the breakfast simply delicious!
Leisure Partner
8/10
Excellent
17 Jun 2025
Ilona
The best thing about this hotel is the service. They really went above & beyond to make our visit to Palermo special. I deducted one star for the location of the Garden apartment. While it is spacious and nicely renovated, getting to the apartment didn’t feel entirely safe at night as it is around the corner from the main hotel down a narrow alleyway.
10/10
Exceptional
15 Jun 2025
David
The hotel is in a great location. Perfect street with a lot of restaurants and shops.
Leisure Family
8/10
Excellent
09 Jun 2025
Joan
Beautiful old building refinished with great taste. Stayed in family room with 3 adults, gorgeous decor. Pull out couch not good, mattress. Room has little natural light. Breakfast and service excellent!
10/10
Exceptional
09 Jun 2025
Sophie
This was one of the best hotel stays I've ever had. The rooms are really nice and clean, and quiet considering the balcony's are on one of the main roads of Palermo. The staff were lovely and couldn't be more helpful. They showed us where to go, the best places for cannolis and arancini etc. The breakfast was delicious and served promptly. They also arranged an airport transfer for us.
Partner
8/10
Excellent
08 Jun 2025
Tristan
Beautiful property in the heart of Palermo, and we were very happy with our room.

Unfortunately, it was located very close to reception, and you could hear EVERYTHING. Including guests arriving at very late hours.

Breakfast was perfectly pleasant, but pre-ordering seemed a bit unnecessary and not any more efficient. We would much prefer the freedom of a buffet, with hot food (only) chosen in advance.

Staff were lovely though and gave us some great recommendations on bars and restaurants.
Leisure Family
10/10
Exceptional
08 Jun 2025
Peter
Very central position with extremely lovely staff who helped enormously.
Spotlessly clean
Good breakfast pre-ordered
In the central pedestrian area so vehicle access is tricky
Leisure Partner
10/10
Exceptional
05 Jun 2025
Dennis
Beautiful gem of a hotel. Spend the extra for a balcony room. Cute room. Fantastic staff. Great location. Loved it!
Leisure Partner
10/10
Exceptional
02 Jun 2025
Penelope
Incredible service from lovely people. Given a map with points of interest handwritten in, wonderful breakfast prepared freshly, modern design of room in an old palazzo..
Leisure Family
10/10
Exceptional
01 Jun 2025
Sophie
Great location
Leisure Partner
10/10
Exceptional
26 May 2025
Cheryl
Location was in the heart of Palermo tourist area - great for touring, waking , enjoying the restaurants . Staff and front desk were amazingly helpful with recommendations, maps, ideas ! Wonderful visit - thank you
10/10
Exceptional
14 May 2025
Marissa
Very pretty hotel in the center of Palermo’s historical district. The staff and concierge especially welcoming and kind with great ideas for places to visit and made dinner reservations at a fabulous restaurant. Breakfast custom made to order was the best during our entire trip in Sicily! Will definitely stay again if back in Palermo.
Leisure Self
10/10
Exceptional
10 May 2025
Scott

DON'T MISS THIS ONE .. ELEGANT BOUTIQUE HOTEL!

Plaved in a phenomenal location near everything in the center of old Palero is a VERY SPECIAL, CLASSY, ELEGANT boutique Hotel. Once inside, you will be greeted by warm friendly, knowledgeable staff that make you feel like you just got home!
They did everything possible to help us find our way around and suggested wonderful options for us. Their staff and their breakfasts were so nice☺️☺️
Partner
10/10
Exceptional
09 May 2025
Sarah
Overall great stay. Location was perfect for exploring old city and walking everyday. Staff was wonderful, so helpful before and during the stay. Great breakfast as well!
Leisure Partner
10/10
Exceptional
06 May 2025
Elaine
Well appointed and very comfortable. Everything considered and provided. Beautifully decorated on two levels
Leisure Family
10/10
Exceptional
03 May 2025
DEBORA
The staff was very accommodating and pleasant. Food, staff and cleanliness were great!
Leisure Partner
10/10
Exceptional
03 May 2025
Peter

Awesome

Highly recommend
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Mark
The first word that comes to mind about Palazzo Napoli Boutique Hotel is Service!! What a great experience we had with everyone at the hotel. They could not be more helpful. Whether it was setting up car reservations, dinner reservations, or just helping us get around town, the service was just amazing. The hotel is very cute, centrally located, with a great breakfast. The experience in total was outstanding. But, the service was just on another level from other places we have stayed!
Leisure Family
10/10
Exceptional
22 Apr 2025
William
This is a world-class property. Our fully updated 18th century apartment was stunning.
Leisure Partner
10/10
Exceptional
21 Apr 2025
Karen
This one of the best hotels we've stayed in. A beautiful hotel with a balcony over the main road, which is pedestrianised so has a great buzz and vibe, quiet a night. Excellent location, close to all the must see places. The staff were so friendly and could not do enough for you. We would definitely go back to Palermo and definitely use this hotel again.
Leisure Partner
10/10
Exceptional
16 Apr 2025
Alexis
The staff was incredibly hospitable, friendly, and kind. The surrounding area is full of everything you could need (food, shopping, churches, etc)...everything is within walking distance. The room was clean and well thought out. If I were in the area again, I would stay here again.
Leisure Self
10/10
Exceptional
05 Apr 2025
John
Every member of the staff at this hotel is incredibly friendly and helpful. The daily breakfast is delicious. The hotel is located right in the middle of the historic city center in a pedestrian zone. I couldn’t recommend this property more highly.
Leisure Self
10/10
Exceptional
26 Mar 2025
Michael
An excellent place to stay in the centre of Palermo. The staff were friendly welcoming and helpful. Breakfast was very good. The ‘comfort’ room we booked was spacious, clean and comfortable. It is designed as a mini duplex with the bed upstairs in a mezzanine.
10/10
Exceptional
22 Mar 2025
Stephen
Everything about this hotel is perfect. The location is excellent, right at the heart of the tourist area, the breakfast is amazing and the staff can't do enough for you. On top of that it's extremely clean and modern. I wish all hotels were like this one.
Leisure Partner
10/10
Exceptional
03 Mar 2025
Natalie
Amazing location! Right off the main street, yet quiet enough. The staff is wonderful. Very helpful and friendly. The breakfast was delicious each morning. So many great items to choose from. We were able to park our rental car just down the street for free the whole time we were there. I highly recommend this hotel.
Leisure Partner
10/10
Exceptional
21 Feb 2025
Carol
First I would like to say that the staff provided excellent service. The front desk staff went out of their way to be helpful. The breakfast service and food was exceptional.
The room itself was clean and modern with lots of extras. The beds were very comfortable.
My husband and I are well travelled and this is one of our best stays.
Leisure Partner
10/10
Exceptional
11 Feb 2025
charyl
Awesome stay, great breakfast , best location and the crew was amazing!!
Leisure Partner
10/10
Exceptional
09 Feb 2025
Alessio
Great service
10/10
Exceptional
31 Jan 2025
edward

Impeccable Rooms, location, service

Excellent small boutique hotel.
Large Renovated room and bath.
Front desk personnel were phenomenal…
helpful, informative, always pleasant to deal with…
Great location in the heart of Palermo between Quattro Canti and the Cathedral/Palace. Highly recommend!
Partner
10/10
Exceptional
28 Jan 2025
VRAM
Like it very much
Leisure Family
8/10
Excellent
23 Jan 2025
Mary
I lovef the staff! Very attentive to all my needs.
Leisure Self
10/10
Exceptional
17 Jan 2025
Mackenzie
Would absolutely recommend this hotel!! As a female solo traveler that had never been to Palermo and was unfamiliar with the area, I was worried about booking the right hotel, but I had the best experience here and felt very safe. All the staff members were so friendly and helpful, and the hotel breakfast every morning is AMAZING (plus there is complimentary coffee, tea, and water offered in the room too). The location is also very central (only about a 15-minute walk from Palermo Centrale, so quite convenient for getting to/from the airport if taking the train), and it is located right around the corner from Via Vittorio Emanuele, one of the main city streets with many options for dining and shopping. The hotel even provides a guide with some recommended restaurants and tourist activities, and most of the major tourist sites are also within about 20-minutes walking distance of this hotel! Would definitely stay here again, and I would encourage anyone considering this hotel to book a room here ASAP! :)
Business_and_leisure Self

Location & surroundings

Palazzo Natoli Boutique Hotel
Via Santissimo Salvatore 6, Palermo, Italy

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Palazzo Natoli Boutique Hotel

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