Eurostars Centrale Palace

10/10

Exceptional

23 Feb 2026

Patricia

Clean room, comfortable bed, great shower and location

10/10

Exceptional

14 Feb 2026

Mark

This hotel is a blast from the past and I mean that in a good way. Excellent customer service, the room was exceptionally clean and the location, less than a block from the Quattro Canti, is ideal.

Partner

10/10

Exceptional

20 Jan 2026

Holly

The room was clean, quiet and comfortable. Breakfast was good, and always had hot water for showers. Also good servce.

Leisure Self

10/10

Exceptional

20 Jan 2026

Marilyn

Spacious modern room with all amenities overlooking g courtyard quiet and warm. Efficient staff and check-in checkout.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Barbara

The room was clean and very nice. Great breakfast. Staff was very helpful.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Emilia

Stuff was very helpful.

10/10

Exceptional

15 Nov 2025

zebun

very courteous and friendly staff.

Business_and_leisure Partner

10/10

Exceptional

06 Nov 2025

Rigoberto

Room clean and great service..

10/10

Exceptional

04 Nov 2025

Grace

Beautiful environment, variety food, fair price👍

Leisure Family

10/10

Exceptional

31 Oct 2025

Norbert

The breakfast options were may including healthy options.

Leisure Friends

6/10

Pleasant

19 Oct 2025

Iris

Room smelly and very small. Definitively not a 4 star hotel. The staff was helpful as long as you don’t ask anything outside of the ordinary, otherwise they don’t show any willingness to help. We asked for a cancellation at the last minute due to an issue with our travel arrangements and also given the condition of the hotels and they even did not try to entertain the idea of a partial reimbursement.

Leisure Partner

8/10

Excellent

15 Oct 2025

Kevin

Staff very helpful. The hotel infrastructure is tired.

Partner

8/10

Excellent

13 Oct 2025

Eugene

Palermo

Street outside was busy busy busy

Partner

2/10

Poor

13 Oct 2025

Winnie

Check-in was horrible. My husband stopped car near the hotel. I went into the hotel lobby. The female staff was supper snubby, the way and tone she tlked to me showing she does not think I am qualified to walk into this hotel. I told her I reserved parking and showed her my message to hotel on hotles.com. Then she laughed laudy at me and rolled he eyes. She said, \"we decidef not reply to you. Ha ha ha.\" I said I would call hotels.com, then she said there was a spot available for 2 days. There is no door man, no luggage staff, no valet parking. She was the only one working in the hotel according to her. Can't believe a 4 star hotel like this. She gave me a map and told me how to drive to the hotel, and she said she would told me how to get to the garage when we drive here. The road she pointed out to me is one way and she tols me to drive against the one way road! I wonderif she really doesn't know it or intentionally told me wrong info. More than half hour later, we reached hotel. I brought some luggage with me in hotel and my husband was in car waiting. The same female staff said, \"Ther eis no need to bring luggage. You can drive intp garage and take luggage in from there.\" I said \"You did not tell me\". She laughed again, \"You did not ask. Ha ha ha\". It was her said she would tell me about garage when we get here. What a terribel staff and a horrible person she is! The garage is very squishy and has steel prick sticking out on wall corner. The room is dark and super noicy.

Partner

4/10

Poor

01 Oct 2025

Vandana

They didn’t have iron or ironing boards in room . Had to go downstairs to iron . No water in the room , they said we don’t offer water . Gym was in pathetic shape , old machines didn’t work .

Leisure

2/10

Poor

01 Oct 2025

Adam

They put us in a room below one that was under construction. So from 7am to 10pm there was constant banging.

Bugs in the bathroom.

Room very small and dirty.

Staff tried to charge us multiple times for facilities we did not use.

Worst hotel we’ve stayed in in any country.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Gilberto

Very clean close to everything

Leisure Partner

10/10

Exceptional

22 Sep 2025

Philip

Great classic, beautiful hotel. Super clean, professional staff.
Centrally located in the heart of Palermo.

Leisure Partner

6/10

Pleasant

20 Sep 2025

Wesley

Grand old hotel. Common areas great. Breakfast very good. Location in the heart of the action. Rooms matched the era of the hotel. Bathrooms small. Shower leaked water over bathroom floor with mould on wall above shower tile

Leisure Partner

10/10

Exceptional

11 Sep 2025

Richard

Very nice and accommodating staff. The location is smack in the middle of the old centre. Beware that getting a vehicle to the hotel is like getting to your seat at a rock concert with a pickup truck; that is to say, doable.

Leisure Family

10/10

Exceptional

05 Sep 2025

Philip

The room was spacious especially for Europe and the staff was helpful and knowledgeable. A special shout out to Stefania who was wonderful.

Leisure Family

8/10

Excellent

04 Sep 2025

Verified traveler

Overall it is very good. Service at front desk was very welcoming and helpful. Tubs are hard to get in and out of and slippery. Better to have shower stalls. Drains in bathroom are a bit clogged. Great location in old town. Would recommend.

Partner

10/10

Exceptional

01 Sep 2025

Verified traveler

Good location and room, but toilet was leaking water all night and towels had black spots.

Business

10/10

Exceptional

31 Aug 2025

Hussain

Amazing location and staff super friendly

Friends_and_family Family

8/10

Excellent

23 Aug 2025

benjamin

Old and Glamorous Italian Gal!

Busted and Old AC unit made exaggerating noise all night. Room is way small for EU standards. Seems that the Hotel was 4 stars some years ago. Lobby is beautiful and classy but that’s it. Theres no parking. Period. Don’t ask. Location is perfect and close to everything. Wish they do some renovations and mayor maintenance soon, very promising hotel.

Partner

10/10

Exceptional

22 Aug 2025

Antonino

Beautiful hotel, very friendly and helpful staff,
great location, but breakfast could be improved.

Leisure Family

10/10

Exceptional

17 Aug 2025

Natalia

Friendly staff and great location

Staff is super friendly and nice, hotel facilities are very good and location is amazing! Highly recommend!

Friends_and_family Family

8/10

Excellent

11 Aug 2025

paul

Nice hotel , very clean except the cleaner didn’t wash a cup out I left or replenished the coffee .

Not a lot to moan about but I do need a coffee in the morning.

Leisure Friends

6/10

Pleasant

08 Jul 2025

george

Shower was not draining

10/10

Exceptional

07 Jul 2025

Jennifer

Great location and old Italian style ♥️🇮🇹

Leisure Family

10/10

Exceptional

02 Jul 2025

Elizabeth Lee

A perfect location in central Palermo! The property is really lovely as well, a palace with beautiful rooms and public areas. I would definitely stay here again!

Leisure Friends

8/10

Excellent

23 Jun 2025

Sophia

Loved the design of the hotel, but wasn’t crazy about the entire experience.

Leisure Friends

8/10

Excellent

22 Jun 2025

Julie

Fabulous location in centre of Palermo within easy walking distance of the major sights & numerous cafe’s restaurants & shops. . The staff were very friendly & helpful. It’s an old building & our room was a bit tired, don’t expect shiny & new. The bartender was fab & we had a great cocktail on the roof terrace.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Quan

Service was top-notch. Everyone is super nice. The place is clean and the towels are fantastically large and absorbent. Location is perfectly centered to a lot of activities. Highly recommend this place.

Leisure Family

2/10

Poor

12 Jun 2025

Salim El

This is an old old hotel, a tired one in the heart of Palermo, I was tricked by the shiny photos when I booked a 3 right stay.
I wish at least they have replaced the mattresses; as for the evening and morning noise, it feels as if you are sleeping in a train station, literally with people talking loud at night while returning to their rooms, or slamming doors non stop day and night, I guess this is due to lack of any sound insulation, but again, it might be an experience for some :)
The stuff at the reception though are very helpful and they try their best to make your stay cheerful, thank you to each one of them.

Leisure Partner

10/10

Exceptional

09 Jun 2025

ZAZA

Really nice and helpful people, great location just the parking is really difficult, but hotel helped us with that and thank you them for doing that, it is beautiful everything it looks like in 1960th.

Business_and_leisure Family

8/10

Excellent

09 Jun 2025

Diane

Excellent location in walking distance to many attractions, nightlife and train station. Giamopiero at the front desk was welcoming, knowledgeable, professional and kind. He truly made our stay in Palermo exceptional.

Leisure Family

10/10

Exceptional

09 Jun 2025

Lisa

Central location - busy area but hotel and room is as very quiet, great air conditioning and good water pressure in the shower. Very helpful and courteous staff. It was a great find.

Leisure Self

10/10

Exceptional

02 Jun 2025

Steven Rudolph

Beautiful old-world property. Great location. Wonderful staff: Stefania and Matteo were warm, friendly and helpful.

Leisure Family

8/10

Excellent

15 May 2025

Jane

They really need a facelift in a number of areas-bathrooms, lighting in common areas to relax; couches outside the superb breakfast room are torn
It’s a beautiful hotel with terrific service that needs a bit more attention. Take a page from the Hotel Quirinale playbook in Roma.

Partner

10/10

Exceptional

21 Apr 2025

Melinda

Z

10/10

Exceptional

18 Apr 2025

Jaimie

Beautiful property in an excellent location.

Leisure Partner

8/10

Excellent

07 Apr 2025

Amar

Mostly good , breakfast quality could improve as it was drab

Leisure Friends

10/10

Exceptional

23 Mar 2025

Matthew

Such a great find in Palermo

10/10

Exceptional

08 Mar 2025

Henrik

Very nice and old style hotel, I loved it, all the furniture are kinda old, it is not a modern hotel, very original and historic building, very good location, and very nice front desk staffs

Leisure Self

10/10

Exceptional

30 Jan 2025

JOANNE

Great location and great staff. Will be staying here every time I go to Palermo

Business_and_leisure Family

2/10

Poor

15 Jan 2025

Lora

Do Not Use a Third-Party Booking Agent

I did not stay here. Due to issues with airlines, we did not get to stay. I tried to cancel online THIRTY minutes after I made the reservation and the message I got was that I should have cancelled that morning. I did not even make the reservation until the evening. Then I called the hotel directly and they told me they could not do anything for me. Glad I get to call my bank now and dispute this charge for a hotel room I never stayed in.

Friends_and_family Family

10/10

Exceptional

12 Jan 2025

asa

Palermo, center

Great location of the beautiful older style hotel. Gorgeous atmosphere.
Large rooms!
Close to activites and walking distance to main train station.

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

Jason

Next to Four Corners and walkable to most attractions

10/10

Exceptional

21 Dec 2024

Dylan Andrew

Only a 10 minute walk from the train station and 5 from Ortigia, this was really well placed for all the sightseeing I wanted to do while in Syracusa.

Leisure Self

8/10

Excellent

04 Dec 2024

Carrie

Unique hotel you should see

Unique hotel. Lots of very interesting rooms and nooks and crannies. Very friendly staff. They have onsite parking but was a challenge to get there. But not their fault. In the historic district so central to everything.

Friends_and_family Friends

10/10

Exceptional

29 Nov 2024

Rosanna

Great location highly recommended

Leisure

10/10

Exceptional

18 Nov 2024

Peter

A haven in the middle of Palermo

The hotel was centrally located. It's a grand old building with beautiful marble decor and glorious chandeliers. The reception staff were friendly and helpful. The rooftop restaurant was a delightful fine dining experience at a good price.

Partner

10/10

Exceptional

06 Nov 2024

Sharon

Great personality- the building and the stafff …and location outstanding

Leisure Partner

2/10

Poor

25 Oct 2024

tushar

We had horrible experience of this hotel. First, we had to drag our bags to the hotel as taxi driver dropped us in the next street corner because it was no entry street. Then the room they gave us was stinking with dust, mold and mite as if it was not used for years ! The bathroom was stinking with bad smell! The bed was hair of the queen size single bed. So we called Expedia. They gave us another room, which was worse if not good. Two tween bed on each corner of the room and bathroom was stinking and room was as not used for years ! The furniture was century old and not maintained! We jdecided to checked out and moved to another hotel , Grand Hotel Wagner after we went there and checked it out ourself. We were celebrating our 41st anniversary and we were totally disappointed with Eurostar and we called Expedia for give us full refund. Expedia should not list this hotel at all. Please take it out of your listing and arrange for the full refund. Thank you for understanding!!

Leisure Family

2/10

Poor

11 Oct 2024

Maximillion

I don’t post reviews but due to how poor quality this hotel is I feel compelled to do so. The hotel advertises double rooms. Beware, as they provide poor quality 3/4 beds also known as French beds. Alternatively, if you’re really unfortunate you’ll be given a couple of single beds aka a rock and a hard place. If you like tired facilities, smoke smells in the corridors, stained pillow cases, noisy rooms from the infernal scrapping of chairs on the dining room hard floor above your head in the early hours, along with unhelpful argumentative staff, and overpaying when there is soooo much better value out there, this hotel is for you.

Leisure Family

6/10

Pleasant

07 Oct 2024

Bolivar

This was my first stay at Centrale Palace - and compared to the other hotels used at my various regular visits to Palermo, this one is the least likeable. I was attracted by its location, which is definitely great for enjoying the old city. However, there were many practical inconveniences. The state of our room did not give me any fresh feeling - it is rather plain, in the worst sense, and its 2 paintings would do better not to be on its walls, at all. Horrible side view - even if I had reserved a \"junior suite\". One full day without Internet, because of some hotel wide malfunction which was never solved. Not even a welcoming bottle of water is offered by the hotel - yes, even one bottle of plain water will be charged. Breakfast, of course, is NOT included (not the norm at the hotels which I normally use). in conclusion, will never go back.

Business Partner

8/10

Excellent

08 Sep 2024

Seeger

A beautiful building in the heart of historic downtown Palermo, the staff were very helpful. Roberto the bartender on the rooftop bar makes the best Negroni I've ever had.

6/10

Pleasant

06 Sep 2024

Cristina

The hotel is very old and need modernisation specially the toilets, the cleaners are no very good

Leisure Partner

10/10

Exceptional

31 Aug 2024

Susan

This was amazing, especially the rooftop patio bar. The bartender Paul made our trip.

8/10

Excellent

21 Aug 2024

Nalinee

The staff was great , breakfast was good a lot of things offered .

Family

10/10

Exceptional

12 Aug 2024

Xie

Its location is so convenient! Close to all the major sightseeing spots.

Leisure Family

10/10

Exceptional

06 Aug 2024

Mayada

Clean, safe and elegant

10/10

Exceptional

06 Aug 2024

Jose

In the central of Palermo. Easy access by foot to the center and train station. Staff was extremely helpful.

6/10

Pleasant

26 Jul 2024

Myrthia

The hotel needs an urgent update and transformation. The bathroom with mold in the shower. Dirty.

Leisure Family

10/10

Exceptional

20 Jul 2024

John

An enjoyable and relaxing stay in Palermo.

The hotel is very well situated at the heart of Palermo. It is an old style hotel which is well furnished. The room allocated was clear, secure and very comfortable. It was also a good size for a single occupancy. The breakfast provided by the hotel was very good. All of the staff I encountered were very helpful and friendly particularly the young lady who checked me into the hotel. If I was returning to Palermo I would definitely consider staying at the hotel again.

Self

8/10

Excellent

15 Jul 2024

Robert

People at the front seat were not exactly friendly. Also my room was hot hot hot. AC didn’t work. Also no Wifi

Leisure Family_with_children

10/10

Exceptional

14 Jul 2024

Nancy

A gorgeous hotel!

This is an absolutely gorgeous hotel. It was formerly the residence of an aristocratic family. To reach the bedrooms, you walk through different parlors that are furnished with antiques. The staff is beyond friendly and helpful. The breakfast was great. There is a fantastic restaurant on the top floor. We sat outside and enjoyed the food while watching the sunset. It is in a very convenient area of Palermo. We felt safe walking in the area. Around the corner is a pedestrianized area filled with restaurants. We would visit Palermo again just to stay at the Eurostars Centrale Palace. I cannot recommend it enough.

Friends_and_family Family

8/10

Excellent

08 Jul 2024

Joseph

Excellent location! If youre driving in the garage is unmarked. Check in with the hotel

10/10

Exceptional

07 Jul 2024

Robert

Nice

10/10

Exceptional

07 Jul 2024

Paramita

The staff were highly welcoming. They had helped to immediately upgrade to a superior room with the best sunset view. The breakfast room is very beautiful and dazzling with chandeliers. The hotel shines of the beauty of Spanish Baroque design elements, colors, and well maintained. The rooftop dining restaurant is spectacular and enjoyed fabulous wines with a great view. Located within the heart of historic districts. Highly recommended for honeymoon travelers, family and friends! Cialo e’ Amor -Paramita R

Leisure Partner

4/10

Poor

04 Jul 2024

Mark

Too faded to be chic, and variable staff. Needs an overhaul. Sub par breakfast in pretty gruesome crush of Formica table and airport lounge coffee machine

8/10

Excellent

26 Jun 2024

Kelsey

Amazing location, as central as you can be.

Leisure

4/10

Poor

21 Jun 2024

Stephen

Terrible room in beautiful hotel

Our room was directly beneath the dining room—the noise from the chairs grating against the floor above us every morning was unbearable. The room effectively had no view or balcony, it was like a cave. The bed was extremely hard (rm 115). Terrific breakfast and good music playing. The public rooms were gorgeous and the rooftop restaurant was terrific, the location fantastic. But a terrible room.

Friends_and_family Family

10/10

Exceptional

11 Jun 2024

Alan

Perfect location for sight-seeing, staff are really friendly and helpful, with a special mention of Roberto the bar manager who made our evenings very enjoyable

Leisure Family

2/10

Poor

07 Jun 2024

Akshat

We stayed at this hotel in early June 2024. The rooms are in awful condition. They need to really update their furniture and just clean their rooms/paint them,.etc. The bathrooms were filthy too. This is not a 4 star hotel with any stretch of imagination as they advertise themselves to be. We were not happy with the room we were given and we had to leave the hotel within a day. We moved to the Rocco Forte hotel in Verdura -- which was absolutely amazing. Eurostar Centrale has the location working for them but it really seems like these guys have been through years of not investing in the hotel. I would suggest people to stay away and avoid this one if you are looking at accommodation you look forward to returning to. On top of all this the hotel decided to not refund us for the two nights we never stayed there even though Expedia requested the refund on our behalf. Terrible experience overall and I wish I had never booked this to begin with.

Leisure Family

10/10

Exceptional

07 Jun 2024

Alex

We enjoyed our stay at the presidential suite. Thank you.

Business_and_leisure Family

10/10

Exceptional

25 May 2024

Lillian

Great location great hotel and staff

4/10

Poor

25 May 2024

DONNA

Six nights of the worst sleep

The room was located under the breakfast rooms and at 6am every morning people were dragging furniture. The housekeeping staff thought it was good to drag trolleys and have loud conversations outside the room which echos immensely. The room smelt and the bed seemed to be prison issue. It was so uncomfortable.
The hotel staff were lovely and very friendly.
The location is very good but do not book anything on floor 1.

Partner

8/10

Excellent

21 May 2024

Hua

We stayed one day at Naples. The location of hotel is allowed us to walk to old town and close to the airport. Staffs were very nice and upgraded our room.

Leisure Family

8/10

Excellent

19 Apr 2024

Verified traveler

Nice hotel. Okay gym.

Okay hotel. The staff was very nice, and we also enjoyed the breakfast very much. They say they have a gym, but they do not; the equipment is very old, and there is one weight machine that barely works. Not even sure why they have it there. The hotel should invest in some nicer equipment.

The other issue we had was with the wifi. We had NO wifi connection in our room. We brought it up with the front desk, and they said it should be working, but it wasn't.

If you need a gym, I would suggest getting a day pass at Anytime Fitness. It is about a mile walk away from the hotel. It's very nice.

The hotel is also right in the middle of an area with lots of activities, restaurants and places to eat.

Friends_and_family Friends

6/10

Pleasant

10 Apr 2024

Judith

Seeing Palermo is a once in a lifetime experience. Eurostars Centrale Palace is in a once grand \"building\" and visiting here is a true traveling back in time. This Sicilian 4 star hotel does not equal a US 4 star standard and may not meet expectations.
The hotel is located in old town that is very much reserved for tourists with prices to match. It is in a very busy pedestrian walking center that is active and alive until after midnight each night.

Hotel staff was very accomodating and they did try their.best within limits. Some staff members did not speak fluent English therefore be prepared to seek assistance multiple times or be ready to resolve your own issues with a smile.

Leisure

8/10

Excellent

30 Mar 2024

Verified traveler

Excellent location by main square and market street. Room was uniquely decorated but comfortable.

4/10

Poor

25 Mar 2024

David

They put us in a very small room located under the breakfast floor where it woke both of us up at 7:00am due to the significant noise. The toilet ran and the room had not been updated for probably 50 years. This was the worst stay on our four stop trip. I would not recommend this hotel.

Leisure Partner

6/10

Pleasant

22 Mar 2024

Stewart

Ubicada en centro de la ciudad. Muy complicado el acceso en carro y el estacionamiento extremadamente incomodo. Al hotel le faltaba señalización dentro del hotel para uno ubicarse. Del resto bastante bien

Leisure Family

10/10

Exceptional

13 Feb 2024

Shirley

Very beautiful and right in the center of everything. The staff was friendly and very helpful. We had a car, and did have to pay extra for parking, but they made it very easy.

Leisure Family

10/10

Exceptional

26 Jan 2024

DIEGO

Very nice venue..spacious and functional rooms

Leisure Family

10/10

Exceptional

25 Dec 2023

Cliff

Terrific Stay other than the Drive to

First, and not surprisingly, because the hotel is in the ZTL (Zona Touristica), to drive to a parking spot was quite a trick. Extremely narrow path and you must make sure you give your license plate number to the concierge to make sure you don’t get a ticket. Speaking of which, the hotel is quite beautiful entrance and common areas and the concierge is super friendly and helpful. The room was quite adequate and a better location may not be possible.

Friends_and_family Family

10/10

Exceptional

22 Nov 2023

paul

The rooms are quiet despite the neighborhood's activity. The staff are courteous and professional. The housekeeping staff did a wonderful job.

Leisure Self

6/10

Pleasant

20 Nov 2023

Gary

I think the main issues I found was when I checked into the hotel the guy in reception didn't speak English very well so he couldn't understand what I was trying to say which was frustrating. I was simply saying can my friends who live in Palermo come visit me to say hello quickly and he was like oh I need their passports and driving licence and they need to check in if they want to stay the night. This was not what I was asking for, it was simply a quick hello and goodbye but anyway, once he finally understood what I was saying he still said they have to check in at the front desk if they want to come and see you apparently due to Italian laws which I've never heard off and when we stayed in Rome a few days later this was not the case as our friends from Rome came to see us so I'm having a hard time believing him. The second issue was I was still asleep and all of a sudden I heard my door being opened at 10 am in the morning and lights came on immediately and I woke up and said hello from the bedroom and a man's voice in Italian said oh sorry and then left the room and turned the lights off This was very annoying as I was enjoying my sleep and he woke me up now and it made me think he didn't even knock to ask if he could enter my room with my stuff inside very suspicious.

Leisure Self

8/10

Excellent

18 Nov 2023

Mirjam

The belle epoque hotel

A golden-era hotel with a sense of 1930s glamour. The service was absolutely amazing, but I could have appreciated a tea and coffee making possibility in the room.

Friends_and_family Family

10/10

Exceptional

10 Nov 2023

ZENNY

Great location walking distance to go dining and shopping great staff very friendly helpful and professional breakfast was excellent their terrace restaurant good as well great food good service their patio smoking area the best we felt safe while we smoked our cigars late at night . Clean room plenty of clean towels great service over all.

Leisure Partner

10/10

Exceptional

25 Oct 2023

Teresa

Excellent hotel in the heart of Palermo

The location of this hotel was in the heart of Palermo. The hotel stag were warm and accommodating . The Terrace bar was a perfect way to end our evenings. Would definitely recommend the Eurostar Centrale again.

Friends_and_family Family

10/10

Exceptional

21 Oct 2023

Toni Anne

This hotel was charming. Old world style. Very nice and comfortable. Was amazed at how quiet the room was given it was on a busy pedestrian street. Parking at the hotel was challenging because you had to drive down this pedestrian street. I thought there was a problem with the air conditioning but realized it was me… did not realize to work it had to be turned to what I thought was heat. Would definitely stay here again. Outside terrace bar was so charming and relaxing.

Leisure

8/10

Excellent

18 Oct 2023

Lars

A somewhat old fashioned hotel in the heart of Palermo. Perfectly located to explore the city's sights, restaurants and shops. Friendly, helpful staff.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Joao

Good hotel in good location. Nice area and wonderful city. Hotel has parking but in order to reach the hotel you have to drive 800 meters through a crowded pedestrian street. Very uncomfortable. Better not drive.

Leisure Partner

10/10

Exceptional

23 Sep 2023

Steve

the hotel was great and the staff was perfect. no problems at all. as a warning to others, the taxi driver that took us to the bus station was an absolute crook. He kept telling me that there isn't bus service from Palermo to Catania on Saturday's, pretended he couldn't find the bus station, wanted me to hire him to drive all the way to Catania at a price of 300 Euro, then wanted 45 Euro from the hotel to the bus station. Love the hotel and staff, the taxi driver isn't anything against them, just a warning to others that use taxis.

Leisure Family

10/10

Exceptional

17 Sep 2023

Donald

Room was very nice and the location was great

8/10

Excellent

12 Sep 2023

katherine

Great location.

The hotel was very well appointed and had beautiful main rooms. Our room was large but a little dated. The location is superb. The one issue I had was the service- the front desk were not very helpful. One example is when we asked about going to Monreale , the front desk told us he would get a taxi and ask them to wait for us to be done to return us. Later that morning we discovered on our own that you get a tour bus there and back for 10 euro. Significantly less than a taxi would have cost.

Partner

6/10

Pleasant

03 Sep 2023

Laszlo

The hotel has an excellent location, everything is 5-10 min walk, allowing to take breaks during the 40C days. The staff is very friendly and helpful. That is why we stayed there again. It needs major refurbishing, especially the bathrooms. The restaurant has nice views but the food is forgettable.

Leisure Family