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Incanto

Sicily · Italy

Vicolo Marotta 5View location

9.0/10Excellent310 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood10.0/1010.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Incanto

With a stay at inCanto, you'll be centrally located in Palermo, steps from Quattro Canti and 8 minutes by foot from Teatro Massimo. This bed & breakfast is 0. 5 mi (0. 8 km) from Palermo Harbour and 0. 2 mi (0. 3 km) from Via Roma.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a communal living room. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.

Take advantage of the bed & breakfast's room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 8:30 AM to 10:30 AM. Make yourself at home in one of the 4 air-conditioned rooms featuring minibars and flat-screen televisions.

Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.

Read more about this hotelShow less

With a stay at inCanto, you'll be centrally located in Palermo, steps from Quattro Canti and 3 minutes by foot from Via Roma. This luxury bed & breakfast is 0.4 mi (0.6 km) from Palermo Cathedral and 0.4 mi (0.7 km) from Teatro Massimo.

Make yourself at home in one of the 4 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 12:00 PM
Check-in until 8:30 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators No front desk Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for spa treatments. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number IT082053C2XNKPNF2M
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
    • Nearby parking fee: EUR 20 per day (984 ft away; open 8:00 AM to 8:00 PM)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

Via Vittorio Emanuele 0.1 km / 0.1 mi
Quattro Canti 0.1 km / 0.1 mi
Via Maqueda 0.1 km / 0.1 mi
Piazza Pretoria 0.1 km / 0.1 mi
San Giuseppe dei Teatini Church 0.1 km / 0.1 mi
Piazza Bologni 0.1 km / 0.1 mi
Palazzo Belmonte Riso 0.1 km / 0.1 mi
Pretoria Fountain 0.2 km / 0.1 mi
Church of San Cataldo 0.2 km / 0.1 mi
Piazza Bellini 0.2 km / 0.1 mi
Palermo City Hall 0.2 km / 0.1 mi
Church of St. Mary of the Admiral 0.2 km / 0.1 mi
Via Roma 0.3 km / 0.2 mi
Sicilian Region Central Library 0.4 km / 0.2 mi
Palazzo Conte Federico 0.4 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 4
  • bed and breakfast
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Concierge
  • Clothes dryer
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Incanto

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Incanto

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Incanto

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG

    Photos are not available for this room type.

    Incanto

    STUDIO CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Incanto

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Incanto

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Incanto

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR QUEEN BEDTRIPLE • SUPERIOR QUEEN BEDTPL.QN-SU

    Photos are not available for this room type.

    Incanto

    TRIPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
    DOUBLE STANDARDPhoto unavailable9 photos

    Incanto

    DOUBLE STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Incanto

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE CITY VIEWSTUDIO • EXECUTIVE CITY VIEWSTU.CV-EJ

    Photos are not available for this room type.

    Incanto

    STUDIO EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Incanto

9.0
Excellent
310 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
10.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Shari
Best location ever. Right in the heart of exactly where you want to be. Wonderful place and staff!
Friends
8/10
Excellent
30 Jun 2026
Vijay
We had a really enjoyable stay overall. The biggest highlight is the location — right in the heart of Palermo and within easy walking distance of the main sights, which made it easy to explore and pop back to the hotel during the day. It’s also only around 15 minutes from Palermo Centrale station, which was very convenient. The only downside is that it’s quite far from Palermo Notarbartolo, where we rented a car, so that meant relying on taxis or buses.

The room was spacious, clean, and the air conditioning was a big plus in the Sicilian heat. The staff were extremely friendly and helpful throughout our stay, from carrying suitcases up the stairs (there’s no lift, which we hadn’t realised) to organising taxis and accommodating earlier breakfasts for our day trips.

Breakfast was a lovely touch, served either in your room or on the shared balcony overlooking Quattro Canti, which was a great way to start the day.

The only negatives were that the bathroom could have been cleaner and sometimes had a strange smell. Our room was next to the kitchen, so there was some noise early in the morning, and despite the soundproofing, street noise can still be noticeable at night due to the central location.

Overall, a great base for exploring Palermo with fantastic staff and an unbeatable location, with just a few minor drawbacks.
Partner
10/10
Exceptional
22 Jun 2026
Simeon
Thoroughly enjoyed our stay in the heart of Palermo. The room and accommodation was excellent and the staff were superb.

We enjoyed a great breakfast on our balcony each morning overlooking the Quattro Canti.

There was noise and music until the early hours but it was happy and joyful. People having fun and singing and dancing - live music through the day - opera, singers, violin etc were a true bonus.
Partner
10/10
Exceptional
09 Jun 2026
Francesca
Air con wasn’t very powerful, but location fabulous and lovely staff/breakfast was generous.
Friends
8/10
Excellent
08 Jun 2026
Crystal
We had a wonderful stay and would definitely stay here again. The hotel was very clean, well-maintained, and located right in the heart of the city. The central location made it incredibly easy to walk to restaurants, attractions, shopping, and everything we wanted to see.

The staff was exceptionally friendly, helpful, and welcoming throughout our stay. Breakfast each morning was outstanding, with a great selection and a wonderful start to the day.

A couple of things to keep in mind: because of the hotel’s prime location in the center of town, there can be some nighttime noise from the surrounding area. Also, be prepared to climb several flights of stairs to reach your room, as there is quite a bit of stair climbing involved.

There were a few discrepancies between the listing and our experience. The property description stated that a laundry facility was available, but there was not one on-site. In addition, the listing advertised memory foam beds. Our bed did not appear to be memory foam; it was quite springy and bouncy, and felt like it may be due for replacement.

Despite those issues, the cleanliness, amazing location, excellent breakfast, and outstanding staff made this a very enjoyable stay.
Partner
8/10
Excellent
04 Jun 2026
Richard
Right in the center of history. Modern unit in an ancient building. Steps from the famous Quattro Canti and visible from the balcony when there are performers each evening. Magical. Even though it is busy during the day and evening, the unit is very well insulated and not noisy at all inside.
Partner
8/10
Excellent
03 Jun 2026
Hayedeh
Great location and helpfull staff . Even though all communication was with what’s app , but it was smooth process . Clean property . Breakfast menu was fantastic .
Friends_and_family Friends
10/10
Exceptional
01 Jun 2026
Charles
We had a wonderful stay at this hotel. The staff were very attentive, responsive, and helpful throughout our visit, thank you Alin! As international travelers without local phone service, we especially appreciated the excellent communication through Whats App, which made check-in and any questions very easy to handle.

The room was exceptionally clean, well-maintained, and the bed was very comfortable, providing a great night's sleep after long days of sightseeing. The property felt safe and secure, and the location was outstanding. It is situated right next to one of the most popular streets in the area, with numerous restaurants, cafes, and shops just a one-minute walk away. There is a gate to access and then get into the hotel.

Overall, this is an excellent place to stay, especially for international travelers. Great service, comfortable accommodations, and a fantastic location. Highly recommended.
Partner
8/10
Excellent
26 May 2026
Mike
Good location but not aware of any other amenities. It is hard in a b&b to get advice about transfers and local restaurants as you have to email and wait for a reply.
Partner
10/10
Exceptional
25 May 2026
Rachel
My partner and I really enjoyed staying at inCanto. It's right by the main square of Palermo so it was really close to everything that we wanted to see or visit. The street just being is all restaurants so you won't have to worry about going hungry.
The staff, Alin, was extremely helpful, professional, and friendly. He took the time to explain the breakfast and everything within the B&B as well as made many excellent recommendations for food we were looking for.
Given the opportunity, I will definitely try to stay here again. I would recommend definitely recommend staying here!
Partner
10/10
Exceptional
23 May 2026
Amy P
Our four night stay at inCanto was fantastic! The location is so convenient - just steps away from Quattro Canti. Alin and his staff made our stay so comfortable. We had a huge king bed room with a large terrace that overlooked the street, where we had our made-to-order breakfast every morning while being serenaded by opera singers busking in the square. (The 30-something tenor with the beard and aviator glasses was our fave!) Amazing stay!!

Amy
USA
April 2026
Partner
10/10
Exceptional
15 May 2026
Rapunchel
AC wasn’t cool enough but it wasn’t too hot in the room either since you can leave the balcony doors open - and it gets cold at night. The service was excellent - Alin the manager even picked us up from where we parked our car since we’re not familiar with the place. The hotel is actually great!! Very clean and they keep it up everyday even if you don't request for it. It’s walking distance to everything and right in the corner is Quattro Canti. Loved the proximity of this hotel to everything - if you get tired, you can take a quick nap and go out again later in the day.
Partner
10/10
Exceptional
14 May 2026
John
Excellent
10/10
Exceptional
05 May 2026
Miranda
Room 5 was large and the balcony looked over the city center intersection. We loved it.
8/10
Excellent
25 Apr 2026
Adeebur
Location was excellent - close to major sites, restaurants, shops, and about a 10 minute walk to train station. The property manager, Alyn, was very responsive, kind, and helpful. No front desk but communication via WhatsApp went well. Breakfast staff was nice too. Breakfast was very good - enough options to start the day with the option to have breakfast in your room or in communal area. You choose breakfast options the night before and leave the information outside the door. Note about the standard double room: bathroom privacy is not optimal. Bathroom door is a sliding door. Shower can be seen from the rest of the room as shower is separated by smoke color glass. One can slide bathroom door over to cover shower window, but that leaves rest of bathroom partly exposed. Possible consideration if you are sharing room with someone you do not know too well or are not very close to. There are no lifts, and there are quite a few stairs. Going up and down and even taking a moderately heavy carry on can exert a lot of energy, especially if there are mobility issues. Also, only had one room key card so had to coordinate entry into room if we split up for a while. All in all, great stay and would likely stay here again (probably in a different room) as long as we do not have mobility issues.
Partner
10/10
Exceptional
17 Apr 2026
Sonia
We loved the place. Excellent staff, they helped us a lot with transportation and lots of things. The breakfast was outstanding and the room was beautifully. BRAVO incanto.
8/10
Excellent
13 Apr 2026
Tom
You really can’t have a better location, close to all major attractions, the rooms are cleaned daily and the breakfast which you pick the night before has plenty to pick from, bed was comfortable in a nice size room compared to other rooms in Europe, remember your not in the United States.
Partner
10/10
Exceptional
29 Mar 2026
Neal
The breakfast menu was outstanding and the food was all very fresh and delivered to our room. Communication with Alyn was also excellent. The balcony overlooked the Quattro Canti square and was fun to listen to the excellent street performers including opera singers. Lots of shops and restaurants wet close by. We enjoyed our four day stay.
Family
10/10
Exceptional
24 Mar 2026
Andrew
A modern haven in a historical setting, clean, with heating and air conditioning, amazing staff, safe and secure area.
Partner
8/10
Excellent
21 Mar 2026
Paula
Location was ideal, a few steps from Via Victorio Emanuelle.I had to leave early in the morning so I did not have complimentary breakfast, but the menu was extensive. The room was comfortable and well lit, the bathroom was large, the hotel manager Alin was attentive and responsive. The only negative for me was that my room was on the third floor walk up with steep stairs.
10/10
Exceptional
14 Mar 2026
Ninous
I am a frequent traveler. This was one of best staying so gar. Elie the receptionist was more than impressive. Thank you Elie.
Friends
10/10
Exceptional
06 Mar 2026
Barbara
Wonderful hotel, excellent location, comfortable, clean, very good breakfast, very kind, supportive staff. Highly recommended.
Partner
2/10
Poor
01 Mar 2026
Moeljadi
Everything
Partner
10/10
Exceptional
18 Feb 2026
Beverley
Great location near Quatro Canti. Place was clean and had a great breakfast
10/10
Exceptional
15 Feb 2026
Mia Maja
The good service and the amazing breakfast
Friends_and_family Friends
10/10
Exceptional
14 Feb 2026
Myung
Great and personalized breakfast!
Partner
10/10
Exceptional
07 Feb 2026
Alexander
Nice little place. Breakfast was good. The room with a balcony had a beautiful view. The staff was very friendly and welcoming.
Leisure
10/10
Exceptional
18 Jan 2026
Natalia
We had a wonderful stay in the Incanto hotel.
Leisure Family
4/10
Poor
12 Dec 2025
Victoria
It is in a very loud and dirty area of town. No front desk staff made it challenging when traveling to destination and having to arrange everything online while on the road.
Partner
10/10
Exceptional
28 Nov 2025
Gina
Amazing experience!
10/10
Exceptional
24 Nov 2025
Devin
Great location in Palermo with nice modern rooms and a great breakfast. Rooms were clean and comfy.
Partner
10/10
Exceptional
22 Nov 2025
Max Leon
Room super clean and very comfortable beds. Breakfast room service was impeccable and always on time.

The best thing about this hotel is its location, walkable to all major atractions and the train station.
Leisure Friends
10/10
Exceptional
18 Nov 2025
Timothy
A very nice up-market B&B in the heart of historic Palermo. The room was spotlessly clean and quite spacious and the bed was very comfortable. Location is just minutes away from major attractions such as the Cathedral and Royal Palace. Be aware that you have to climb a few flights of stairs to get to the apartments so may be a problem if you have mobility issues.
Leisure Self
8/10
Excellent
13 Nov 2025
Melony
Room was very clean and comfortable. Breakfast delivered to our door was a nice touch, and it was hot and tasty. Unfortunately the smart TV wasn’t working properly but that’s very minor. The drive to parking was VERY tight but we made it. You’ll keep fit with the stairs but you’ll not beat the location of this place, right in the centre of all the action, lots of restaurants and shopping.
Leisure Family
6/10
Pleasant
09 Nov 2025
Robert
Check-in was a hassle but getting in and out of the room got easier after I figured all the keys and doors out.
Leisure Self
10/10
Exceptional
08 Nov 2025
toni
Excellent location, walking distance to everything, loved the balcony, comfortable bed, fresh quality breakfast, helpful and quick response from staff. Really enjoyed our stay.
10/10
Exceptional
26 Oct 2025
annette
The room was outstanding , we really didn't expect it to be as good as it was . The views of the streets , amazing ! building extremely clean and a great breakfast eaten sitting outside ( even when it was raining ) watching the hustle and bustle below . Brilliant spot for walking round the city . I'd highly recommend and plan on using it again .
Leisure Partner
10/10
Exceptional
21 Oct 2025
Hilary

A great b&b, central location but neatly tucked aw

Great overnight stay, the place was so well and centrally located. Bit of a climb, but the comfort and facilities definitely did it justice !

Breakfast was amazing, great selection, good quality - we had it by our balcony which was a great way to spend the last day in the amazing city of Palermo !
Partner
10/10
Exceptional
20 Oct 2025
Jennifer
This was my favourite hotel out of the 6 I stayed at in Sicily. I was originally trying to cancel it because I accidentally booked it with the non refundable rate. I asked the hotel if they would let me cancel and rebook a refundable rate but the communication back and forth was taking so long and it was getting frustrating so I just decided to keep the reservation and I am so glad that I did not cancel. The room we booked was just like the pictures and had two walkouts to the balcony with amazing views! We loved people watching from it and seeing all the entertainment in the Quattro Canti square. They also served us breakfast in the room which we had on our balcony. The location was just perfect and the hotel room was very nice and modern. It is a bit noisy because it is so close to the main square so if you are sensitive to noise then this might not be the place for you but I didn't mind it. They also provide robes and slippers which was great. The only tips/suggestions I would say is that you need to ensure the shower door is properly closed otherwise water gets all over the floor, and this must have happened many times previously as the laminate flooring in front of the bathroom bubbled up. Also they provide a nespresso machine which is a great touch but they charge to use the capsules. Considering the cost of the the hotel room I think they should offer those and a bottle of water free of charge instead of charging in the mini bar.
Leisure Partner
8/10
Excellent
20 Oct 2025
Elena
When I first arrived, I was a bit scared. - a narrow street and locked door - no stuff at the entrance, no lift. I could not find how to get in. Kind people who speak Italian , passers-by, helped me. They took my luggage upstairs . I would not be able to do it.myself.
But the room was surprising big, comfortable and modernised, so was the shower. Bed was confrontable with good bedding, and changed during my week stay. Room was cleaned daily, . A very convenient location. You can't find better. Though stuff does not speak any English, I was able to communicate via WhatsApp and always was getting a quick reply. Al what I askes - extra pillows. tea kettle - were fulfilled. Breakfast was served on time, but it was to what I would like to have and with no much variety. But around there are plenty of nice food places. So I would say 0 by the end, when I accustomed to the circumstances - It was a pleasant stay.
Leisure Self
10/10
Exceptional
12 Oct 2025
Jamie
Beautiful room
10/10
Exceptional
12 Oct 2025
David
The room was extra large and had a huge spa.
Staff were great , able to walk everywhere
10/10
Exceptional
10 Oct 2025
fabian
Incanto was in the heart of centro storico. Very convenient and central to all the sights of Palermo.
A little noisy at night but other than that cannot fault. Would gladly stay again.
Leisure Partner
10/10
Exceptional
05 Oct 2025
lisa
Very nice room. Spacious and beautiful touches like the fresco on the ceiling. Staff was very accommodating and the breakfast was a nice addition. Since the hotel is right on the
6/10
Pleasant
29 Sep 2025
ANGELA
Good location. Rooms did not have enough storage/shelves, same as bathrooms. Not accessible for most people. Impossible to carry luggage up 3 flights of stairs. Dangerous for anyone over40.
8/10
Excellent
28 Sep 2025
Stuart
This property is extremely convenient for the historic centre of Palermo with the Quattro Canti being just outside. The restaurants and shops are within walking distance as are most of the main attractions. The rooms are spacious and well appointed and the breakfast is good. The staff were very obliging.
Their are some aspects which may not suit everyone:-
The reception is only manned in the morning so it is self check in and entry via a key safe. No lift so be prepared to carry suitcases up one or two flights of stairs. There is street music in the evenings just outside which is nice but can go on past midnight so light sleepers beware.
8/10
Excellent
27 Sep 2025
David John
Great but there are a lot of steps to the second and third floors so not a good option for older folks or people with mobility problems.
8/10
Excellent
22 Sep 2025
Katie
Great B&B option in Palermo - clean, modern rooms with friendly staff who were easy to contact and always helpful.

Wonderful location in Palermo's historical centre, right next to the Quattro Canti.
Business Self
8/10
Excellent
18 Sep 2025
Mario
Breakfast was great, especially staff member Ester.
Leisure Family
10/10
Exceptional
15 Sep 2025
Ethan
amazing place. balcony overlooks the Quattro Canti, perfect for people watching. gets a bit loud at night as music plays on the street, but it's what we expected. breakfast service was awesome. cleaning staff was super nice. great place. would stay again
Leisure Family
10/10
Exceptional
13 Sep 2025
Vanessa Lee
Beautiful property and outstanding service. Breakfast included and delicious. Perfect location near Quattro Canti. Will stay again!
Friends
10/10
Exceptional
07 Sep 2025
Linda

Perfect location, amazing building

Great location , amazing old renovation building . A few small things not completely finished off properly yet but nothing major.
Nice breakfast , staff very friendly & helpful.
Would definitely stay again.
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
Verified traveler

Highly recommend

Very comfortable, excellent breakfast, perfect location right next to streets with shopping/restaurants/nightlife. No front desk but staff was quickly responsive via Whatsapp for any needs. Only other thing to note is that it's stairs only and down a cobblestone street too narrow for cars which may be tricky for the elderly or disabled, but no problem for us. Very comfy stay!
Friends_and_family Friends
10/10
Exceptional
29 Jul 2025
Carolyn
Great location and room was lovely.
Partner
10/10
Exceptional
16 Jul 2025
Lizette
Newly remodeled hotel with easy access and amazing central location.
10/10
Exceptional
12 Jul 2025
Guillaume
Great rooms and well located in the center of downtown. Lots of restaurants and shopping around. We had a great stay!
Leisure Family
8/10
Excellent
25 Jun 2025
William
it’s close to all of the sites, stores. room was big , very clean the lady’s there are great. only problem is the stairs no elevator.
Leisure
10/10
Exceptional
15 Jun 2025
Jane

Excellent stay

Lovely place in a fantastic location. There was music audible outside until about midnight and then it quietened right down. It was never loud enough to bother us anyway though. Really central. Very comfortable and fantastic host who really helped us out by arranging transportation to the beach when other plans we had made fell through at the last minute. Would definitely stay again if we were back in Palermo.
Partner
10/10
Exceptional
15 Jun 2025
Mark
Amazing find! Right in the old town and very centrally located. Old property but refurbished and to a very high standard. Rooms very comfortable and bathrooms modern.

Great little breakfast offered with a pre order form each evening
Business
10/10
Exceptional
14 Jun 2025
Robert
Location could not be better. Steps from Quattro Canti. The apartment was large, clean and nicely decorated. The balconies were perfect for eating a very delicious, free, daily breakfasts. Bathroom was huge and new. Staff was attentive. Charming building. Loved the entire stay
Leisure Partner
10/10
Exceptional
12 Jun 2025
Anita
Location was perfect. Able to walk streets with plenty of restaurants etc. only 2 issues . Instruction for air conditioning were not there. I asked for help and was told the wall it was on. We never got it working,

Other issue, info stated breakfast was a 8:00, if you need it earlier let them know. I told them we leave at 7:30 for the train could we get breakfast at 6:30 -7 and was told they can’t provide that early. Why ask then say no. So we had to spend another 20 euros for bakery items at the train station.
Friends_and_family Family
10/10
Exceptional
04 Jun 2025
Louise
It was in the centre of Palermo, so we could walk to the things and places we wanted to see and enjoy! Food and drink was excellent, as was the breakfast each morning in InCanto.
The stairs were difficult for me in InCanto.
Leisure Friends
10/10
Exceptional
31 May 2025
rhonda
Excellent location if you like to be in the middle pf things!!! Breakfast great! Beds were large. Only downside was the stairs to your room but your going to have that anywhere if you are staynig in the authentic buildings from century's ago! Highly recomend and we will be bacl.
Leisure Family
10/10
Exceptional
24 May 2025
Melissa
We had a quick stay at incamto loved the room overlooking the square. Great location and amazing introduction to Sicily!
10/10
Exceptional
20 May 2025
JACQUES
Nice place, great staff, very noisy area (non-stop live music from the square - with very limited and repetitive - repertory)
10/10
Exceptional
18 May 2025
Kyra
Great central location, only problem was the noise in the evening, but that was part of the charm.
Leisure Partner
8/10
Excellent
17 May 2025
Christina
This is a great property that is very centrally located. The instructions on how to get in are easy to understand, it is a walk up, so be prepared to have to bring your luggage up the stairs with you. We did hear some outside street noise but it wasn't too bad. The beds were comfortable, the rooms and bathrooms were nice and the breakfast in the morning were great. I would stay here again.
Leisure Family
4/10
Poor
16 May 2025
Michelle
The bathroom was very dirty and full of mold. Bed very uncomfortable and blankets were not comfortable, the staff was very helpful.
Leisure Partner
10/10
Exceptional
09 May 2025
Kyra
Staff are very accommodating and friendly. You are in the middle of everything, bit noisy in the evening and steep stairs. It's an old property and part of the charm.
Leisure Partner
8/10
Excellent
04 May 2025
Riccardo
Nice and stylish property, clean and tidy.
Very central area, which of course may get a bit loud by definition. Good breakfast served to the room. Limited bathroom privacy.
Leisure Partner
2/10
Poor
30 Apr 2025
Michael
The bathroom door was a sliding door and there was no way to lock it or secure it. It gradually opened itself after pulling shut which allowed us to watch each other pooping. Also the paneling adjacent to the sliding door, revealed when the sliding door was shut, was transparent. So even when the bathroom door was shut we could watch each other showering. And pooping. Interesting design choice. Bold, but not what I would have done.
Leisure Family
10/10
Exceptional
26 Apr 2025
Canet
Sitio muy recomendable para una estancia corta en Palermo. En el centro histórico, con todos los servicios. La calle es muy ruidosa durante el día, pero tranquila durante la noche. La habitación tiene todo lo que se puede necesitar.
Leisure Family
8/10
Excellent
26 Apr 2025
Chris
Unit was excellent, roomy and central location only pitfall was the noise from outside bands playing and loud people past midnight did not get a good sleep
Partner
10/10
Exceptional
25 Apr 2025
Richard
From the trap door entrance to the breakfast on the balcony we truely enjoyed our stay
Leisure
10/10
Exceptional
19 Apr 2025
ROCIO
InCanto was a great choice for our stay in Palermo. Very central location, easy walk to any part of the city center. The staff was kind, very good communication, what i really appreciate as i was driving there and they help me a lot to get in to a safe place to park. The room was huge, the quality of everything bed, the breakfast, bath products was great. I loved the cheese toast, the mermelada and the oat milk cappuccino. They are very attentive and care about each detailed. I hoghly recommend this place.
Leisure Friends
10/10
Exceptional
14 Apr 2025
Helen
Its overlooks the heart of the Historic Center. It’s an amazing old world square with beautiful church, street performers, so many restaurants and shops.
It is noisy even with good quality
10/10
Exceptional
09 Apr 2025
Robert
Great location in the historical district. Nice breakfast and we loved our room
Leisure Partner
10/10
Exceptional
03 Apr 2025
Celia
Amazing view. Great breakfast service. Nice room. Loud but good soundproofing. Strange loud noise in the room but otherwise lovely.
Friends_and_family Family
10/10
Exceptional
31 Mar 2025
Elise
Although you self checkin and we never met the hosts, it was a great room and a perfect location.
Leisure Partner
8/10
Excellent
29 Mar 2025
Lisa
This is a B&B it is the perfect location close to everything. It is very clean and modern. I had a great stay. Only one downfall there are many stairs to get to your room with no elavator. If you don’t mind stairs this place is perfect.
Self
10/10
Exceptional
05 Mar 2025
Ann
Note that there is no elevator. This is the ONLY thing that might pose a problem if you have mobility issues. Otherwise, quattro continue is right there! There are buskers, but I enjoyed and relaxed to their music. Excellent restaurants and cafes, close to most historical sights, lovely hosts.
Leisure
10/10
Exceptional
27 Feb 2025
Barbara
Staff were great. Perhaps message guests 3 days in advance to connect with them? After we connected, all was great!
Leisure Partner
10/10
Exceptional
15 Feb 2025
Savannah
The staff was wonderful to communicate with through WhatsApp. The stay was cozy and convenient to walk to the coast or to historical sites.
Leisure Self
10/10
Exceptional
12 Feb 2025
Sébastien
Everything was perfect, owner is very responsive, the location is absolutely perfect, right at Quattro canti! The mini fridge is well stocked and the room, although on the small side, is perfect for a solo traveller! Be aware though, this is not a hotel! You are by yourself at check-in and you have to carry your bags upstairs! Would definitely come back!
Leisure Self
2/10
Poor
27 Jan 2025
peter
It was all self check in might as well have been a robot
Partner
6/10
Pleasant
19 Jan 2025
Paolo
Very loud, not well insulated. Parking is a problem.
Leisure Self
8/10
Excellent
04 Dec 2024
Jose
Nice rooms and comun area. No elevator and had to carry suite cases 3flights!! Had no water for a day and a half do to a breakdown. Great breakfast and location!!
Friends_and_family Friends
4/10
Poor
01 Nov 2024
gareth
The accommodation scores really well. The staff couldn’t be more helpful. However, the location is a blessing and a curse. While it’s super central, the noise from the street below is insane. It certainly drove us to insanity.

I expect normal hustle and bustle, but this was another level. Every night a ragtag group of buskers set up and murder various classics into the small hours. It went on until 1:45am one night. Trust me, we felt every minute of that.


For that reason alone, I wouldn’t recommend this property.
Family
10/10
Exceptional
21 Oct 2024
Dean
Great room in awesome location. Staff wonderful and nice breakfast provided.
8/10
Excellent
21 Oct 2024
deidre
Very quaint
Right in the centre of shopping and restaurants
Pretty and clean room
Big walk up
To the 3 rd floor with luggage would be the only drawback if you have mobility issues
Leisure Friends
10/10
Exceptional
15 Oct 2024
ana
Great b&b great location
Leisure Family
10/10
Exceptional
11 Oct 2024
Fernan
Great place to stay, the place was clean confortable and spacious. The location of the place was close to restaurants, shops and transportation which made easy my visit to Naples. The host was very helpful, always responded my calls and took care of any needs. The breakfast provided was delicious!
Definitely, I will book this place again on my next trip to Naples.
Leisure Self
6/10
Pleasant
03 Oct 2024
Karl
Room excellent, breakfast good. Great location. NO elevator or lifts. No assistance of any kind. No one there to assist with luggage or help checking in. Checking in was like an obstacle course. With our ages, we’re lucky and could handle our 2 large suitcases. 3rd floor. Others might not be so lucky. Communication was only through an app. If you are young and have backpacks, maybe for you.
Leisure Partner
10/10
Exceptional
30 Sep 2024
Clara
Loved the location of this hotel, a few steps from all the attractions in Palermo.
Quiet and super clean!
Loved the breakfasts!!!!
Totally recommend it!
8/10
Excellent
21 Sep 2024
Jennifer
No elevator which is a major consideration to referring. Noise at night below our windows aggravating as far as trying to get some sleep .

The room itself was terrific .

Little information regarding breakfast and checking out ; we simply left our keys at the desk and left to enjoy breakfast somewhere else .
Leisure Family
10/10
Exceptional
21 Sep 2024
daniel
just don't look anywhere else in Palermo period
Partner
8/10
Excellent
19 Sep 2024
Dianne
Great location, very comfortable beds -enjoyed our stay - a comment might be “the quirky light switches”! We stayed 5 nights and didn’t work out the switches for the duration …
Leisure Partner
10/10
Exceptional
08 Sep 2024
Lillian
Very nicely furnished, great location. Great breakfast!
6/10
Pleasant
28 Aug 2024
Karim
Pro: great location in heart of city. Walk to everything. Clean and modern.
Cons: very noisy at night/ most rooms are street facing and not properly sound proof. AC in room super weak and ineffective for a room that size with high ceilings. I asked for an additional fan and was told not possible. This was a really hot august in Sicily.
Leisure Family
10/10
Exceptional
14 Jul 2024
anna
The property was great, but around is not that great to many turists
Leisure Family

Location & surroundings

Incanto
Vicolo Marotta 5, Palermo, Italy

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Incanto

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