Name: Hotel Del Centro
Address: Via Roma 72, 72, Palermo, 90133, IT

10/10

Exceptional

19 May 2026

John

Clean well run Hotel with friendly staff, near bus train and all sites. Has an elevator but stairs required for some rooms.

Partner

10/10

Exceptional

13 May 2026

John

Clean well run Hotel with friendly staff, near bus train and all sites. Has an elevator but stairs required for some rooms.

Partner

8/10

Excellent

14 Apr 2026

John

Really good for me as a single traveller. Flexible late check in , lift and all good. I had a small single room at good price which was adequate for me for 1 night. Just take note the shower was very small, for me of medium build just OK but if you are larger possibly look at room details for your requirements. The staff are probably one of the best features.

8/10

Excellent

09 Apr 2026

Richard

The a/c is central and you have to call them to change it. But they are friendly

Family_with_children

10/10

Exceptional

11 Dec 2025

Eleanora

Very good location next to major sites and friendly stuff

Leisure Partner

8/10

Excellent

23 Nov 2025

Geoffrey

The staff were friendly and helpful & the rooms were cleaned daily.

8/10

Excellent

25 Oct 2025

Bryce

One restaurant (Seven something) very expensive nearby. Wifi not very good. Would drop out. Stairs to third floor. Traffic noise and chair scraping.

Self

10/10

Exceptional

20 Oct 2025

Raymond

We chose this hotel because of the proximity of the main rail station and the centre.
We arrived early, hoping to leave our bags and return later but the reception said the room was available now, so we unpacked and started our adventure.
The centre of Palermo is on the door step with all the sites and markets nearby.

Partner

10/10

Exceptional

12 Oct 2025

Zhenyuan

from Palermo Airport to this hotel the best way is to take shared taxi cost 8 euros per person and arrive at the door of the hotel, this hotel is located central part of the most sightseeing locations, walking 10 mins to everywhere and there is a super market Lidl across the street, 3 blocks to train station and bus terminals to any places across Sicily, also the front desk person is very professional and friendly. It is a HOTEL! not AirBnB that has no front desk. Love to stay at this place, we arrived about 3 PM, and then out to look around, within walking distance of 10 minutes, we have seen all the places we planned to visit as a sightseeing spots, so next day we done the most of the planned sightseeing.

Leisure Partner

8/10

Excellent

12 Oct 2025

BLAINE

Nice breakfast options. Staff were very helpful.
Very close to train station.

Rooms could use an upgrade but was sufficient enough for our stay.

Leisure Friends

8/10

Excellent

06 Oct 2025

Debbie

Area around hotel was very dirty and noisy

Leisure Partner

10/10

Exceptional

05 Oct 2025

cameron

The team led by Giovanni were polite, efficient, moved us to new rooms & made sure that our stay was so enjoyable. The breakfast in the morning was very good. I recommend you stay at this hotel as it is also central to all major attractions in Palmero. I have it 5 stars.

Leisure Friends

6/10

Pleasant

20 Sep 2025

JISSELL

Hard to get there if you driving

Leisure Family

6/10

Pleasant

20 Sep 2025

Farah

The AC kept going off the first night at 5 am woke up sweating mid Sep.
The next day same thing.
The employees were very nice, coming to our room to fix it, but 3rd morning the owner was there and was rude, and said temperature is set at 24 degrees and said people turn it off usong the phone.
I explained that as soon we arrived the AC was turned on, but every couple of hours went off, leaving us sweating in the middle of the night.
At one point the owner walked away, mid way during our conversation.

Leisure Family

8/10

Excellent

20 Sep 2025

David

Good location

Old building converted, clean and very central. Breakfast basic.

Friends_and_family Friends

10/10

Exceptional

14 Aug 2025

Joanna

The rooms are really nice, the staff is welcoming and warm. Location perfect and the breakfast delicious!

Leisure Family

10/10

Exceptional

05 Aug 2025

Rithin

Staff was incredibly considerate!

Friends_and_family Friends

2/10

Poor

24 Jul 2025

Fernando

Traveler45

Air conditioning was beyond terrible, I’ve been to 42 countries so I’ve stayed at lots of hotels, never a hotel that would shut down its air conditioning while outside the temperature is above 90°, the first room they gave me the ac worked half the night, the second night didn’t work at all, then they changed the room, that room the ac barely kept the room cool! Also, the door to the bathroom when you open it would squeak so loud that it would wake up my family! Easy fix just oil the door hinges! Maybe owner is too cheap to buy oil! In addition, people at 1am talking loud in the hallway till about 3am, staff said they asked them to lower their voice, apparently they wasn’t stern enough because they kept taking and making noise! Would never stay at this hotel!

Friends_and_family Family

8/10

Excellent

16 Jun 2025

brian

The staff are very helpful and friendly. Some rooms cannot be accessed by a lift.

Leisure Friends

8/10

Excellent

11 Jun 2025

Brian

Good Hotel

Staff are really friendly and helpful.

Friends_and_family Friends

8/10

Excellent

03 Jun 2025

Alyson

Comfy beds, close to station

Leisure

6/10

Pleasant

20 May 2025

Demetrios Cesar

Nice staff, excellent localization, claustrophobic small shower space.

10/10

Exceptional

22 Apr 2025

igor

Great place yo stay

Leisure Family

10/10

Exceptional

17 Apr 2025

Rob John

All l needed in a bed, location, and wonderful staff. The price is great. This was my second visit.

Leisure Self

10/10

Exceptional

09 Dec 2024

Rene

This place is only 7 min walk to the train and to all the local activities. Front desk very polite! The room was perfect for what I needed for a 3 day stay.

Leisure Partner

8/10

Excellent

17 Nov 2024

NIGEL

3* Tourist Hotel

Its clean , safe , convenient to train station and cedtral with friendly staff. Rooms a bit staid. Breakfast okay.

Partner

6/10

Pleasant

10 Oct 2024

Masoud

It’s very old and needs updating….

Leisure Partner

10/10

Exceptional

07 Oct 2024

Bill

The staff were wonderful.

Leisure Family

6/10

Pleasant

28 Sep 2024

Verified traveler

Worn and outdated

This property seems quite old and badly in need of an upgrade. Wifi was constantly dropping. Bathroom cramped and outdated. Room was clean and desk staff was helpful. The only property of the nine at which we stayed on this trip to Sicily, all in a similar price range, where breakfast wasn't included, and it didn't appear worth the modest additional charge. We tried several options for parking, and ended up in a municipal lot; the property had no options to offer. Not a terrible experience but there must be better places in Palermo.

Partner

4/10

Poor

27 Sep 2024

Donald

Close to train station but not much choice in the area in the evening.

Leisure Partner

10/10

Exceptional

13 Sep 2024

Hershel

I loved the old building

Leisure Friends

8/10

Excellent

15 Aug 2024

Adrienne

Very nice staff. Near train and bus station. Not a great neighborhood. Simple breakfast but a good deal for the price.

Leisure Family

8/10

Excellent

31 Jul 2024

Paul

Hotel del Centro was our first stop in Italy after a very long flight from Australia. Checkin was somewhat confusing as the apartments are situated within a building with other businesses / occupancies. Once located (level 4 from memory), the reception staff were very friendly and accommodating. Although you could get a lift to the reception, you then had to walk 2 flights of steep stairs to your room. The room was fairly spacious for 3 adults but not very modern. Bathroom was presentable and beds were reasonably comfortable. The hotel was within walking distance of the old town near the port where there were many options available for dining. Parking was an issue as there is very limited and unsecured on street parking, but we eventually found a secured parking area within walking distance for $25EUR for the night. Yes expensive! Paid breakfast was available but we had to leave early next morning so we didn't opt for that. For an overnight stay, our overall experience was good. With more research, we may have found something more convenient an inexpensive.

Leisure Family

8/10

Excellent

26 Jul 2024

Thomas

Quaint hotel.

It is a very well kept quaint hotel. You could say it's vintage. The front desk service was outstanding. The room is large enough and the bathroom was okay. I wished it had a kettle for tea or a refrigerator, but to no avail.

Partner

8/10

Excellent

12 Jul 2024

Barbara

After reading reviews I guess I expected more from this hotel. The rooms were ok. The rooms were very warm as they turn the air off when you leave every time because you have to give them your room key. Being it was July we would look fwd to going back to a cool room and it was hot. I know Italy isn’t big on Ac but all our other hotels had great AC

Leisure Family

2/10

Poor

07 Jul 2024

GUISEPPE

Clean and nice staff but terrible mattress and very poor breakfast. Over-paid. We weren’t able to have a comfortable sleep!

Leisure Partner

6/10

Pleasant

14 Jun 2024

Daniel

Reporting the news…

There are some things you should know that are uncommon with this hotel:

1) There is air conditioning, but you have no control. The front desk turns it on and off at your request. It is cool, but not cold.

2) The front desk keeps your room key when you leave the room. I never learned why.

3) The elevator is very European (very very small)

4) Parking is at the central train station. You will want to park here. It is safe but expensive. Street parking technically exists, but very erratic and chaotic. No car? No problems.

Friends_and_family Family

6/10

Pleasant

11 Jun 2024

Domenico

Good location, good breakfast for 5 euro pp. very old building so shower very very tight

Partner

4/10

Poor

01 Jun 2024

Verified traveler

Hotel Del Centro Stay

This hotel is tired but functional.

Pro -
Well located close to the station and in walking distance of lots of handy places. Room was large and airy. Reception staff 24/7 and all I encountered were pleasant.

Cons
Very basic. The bed was an old, soft mattress and rickety frame. Air con had to be requested on/off via reception and could not be controlled from the room. The noise was significant - I was woken more than once, including in the morning by staff. My room was next to the cleaning facilities room/cupboard; the team start early and noisily. Hot water was inconsistent.

Room keys had to be left with reception whenever you left the hotel - didn’t necessarily bother me but I have never encountered this before.

Fine for a short stay but I would be disappointed if I was spending more than 2 nights here, likely wouldn’t return for longer.

Self

6/10

Pleasant

27 May 2024

Marie

This hotel is in an excellent location if you like to walk to the historical sites. And there are many. But for the hop/on:hop/off buses and trolley trains it’s a hike. I really wanted to go to the catacombs but it was a 38 minute walk.
This is an older building so furniture and bedding are old and uncomfortable. You have to ask for air conditioning or they keep it off. 5euro breakfast was nice but since it was all pastry, cereal, ham & cheese it should have been included in price.
My room was very dark so I had to keep overhead lights on. Be sure to ask for a large window if you decide to stay there

Leisure Self

8/10

Excellent

16 May 2024

Verified traveler

Convenient location close to station. Comfortable enough. Great breakfast for 5 euro.

Partner

8/10

Excellent

27 Apr 2024

Terry

Hotel in Palermo

Comfortable stay in a very friendly little hotel

Self

10/10

Exceptional

14 Mar 2024

Samantha

Would stay again.

The hotel was situated in a perfect location. All of the staff was super friendly and helpful. We completely enjoyed our stay.

Friends_and_family Friends

10/10

Exceptional

26 Feb 2024

Alexander

Friendly and super clean. 8-10 min to train and bus station. Across the street from market. The rooms are older and there are a few steps as older blogs but there is an elevator to second floor after nice lobby with 5 steps. Staff 24 hr. Marco and Salvatore front desk welcoming and helpful. They opened microwave for us to warm snack. There is bkfst 7:40-20:40a that looks good but our schedule didn't match. Easy walk to the Mercado foods and to Quattro canti and Massimo opera. Went to every place trapani and Cefalù and Montreale and museums as so close to station. They held bag while we went to Taormina and returned to stay more night. The only misfit is that bus Roma has a homeless lady but maybe that will change. It is safe and parallel to marqueda so one can walk around

Leisure Family

8/10

Excellent

26 Dec 2023

William

It was convenient. The staff was very courteous and helped me to access my email which had had an overseas hold on it. The hotel was in walking distance of the train station and had several city bus routes serve the place. The dining was good. I explored the light rail system. Overall, very good!

Leisure Self

8/10

Excellent

23 Oct 2023

Darrell

At the outset, yes, I would stay here again. On the plus side, it’s conveniently located close to the station and a short walk from much else. The staff was very nice and someone is at the desk 24x7. One the downside, the hotel’s one-time grandure is history and there’s nothing “nice” about it. If you’re OK with that, then you’ll enjoy a nice, functional stay.

Leisure Partner

10/10

Exceptional

14 Oct 2023

Stephen

Skeleton room key. Very unusual these days. Checkin process was simple efficient. Front desk was very helpful. Hotel is older. Room had character. Would have liked more elec outlets.

Leisure Self

6/10

Pleasant

14 Oct 2023

jane

Great location and loved the classic rooms with high ceilings. Could walk almost everywhere and convenient to train station when we needed public transportation and airport access. Staff was very attentive and helpful. The low rating was due to minimal connectivity via WI-FI, extremely small shower with mold, and air conditioner that worked but had to call front desk to turn it on/off. They did not leave the control in the room. Happily it was not extremely hot when we were there.

Leisure Family

10/10

Exceptional

12 Oct 2023

Mary

.

Leisure

10/10

Exceptional

10 Oct 2023

Patrick

Central Palermo. A great base for transport links with bus and train stations. Staff were superb and helpful

Leisure Friends

10/10

Exceptional

08 Oct 2023

Lyn

They have friendly, welcoming, attentive and professional staff.
It’s safe, very clean, spacious and beautiful city view from my hotel room balcony.
Bed was very comfortable.
It’s a bus ride from and to the airport. It’s well located to public transport.
Nearby plenty of historical places to visit.
Walkable to plenty of restaurants, bars, cafe and shopping. I had an excellent stay at this hotel.
Highly recommended when visiting Palermo.

Leisure Self

10/10

Exceptional

08 Sep 2023

Paul

The staff at reception were very helpful with providing
a three-pronged electrical plug for the computer

8/10

Excellent

06 Sep 2023

Georgina

Ideal central location

A great hotel in a central location with friendly staff.
Beds were a little hard for me but it was a big room and very clean.

Partner

10/10

Exceptional

09 Jun 2023

Arjan

Excellent location

Leisure Partner

10/10

Exceptional

17 May 2023

Rob

great hotel with friendly staff, nice location in the city center. Great breakfast and great price. Will return next year.

Leisure Self

10/10

Exceptional

06 Mar 2023

terence

Wonderfully charming building with comfortable if slightly dated fittings. The staff were the stars of the show. Would give 10 out of 5 if possible. To a man friendly, efficient and helpful.

Leisure Self

10/10

Exceptional

02 Aug 2022

mohamed

Great value for money.

Giuseppe and Salvatore and the Buffet lady are super friendly and hospitable. I will definitely recommend this wonderful hotel to all my friends.

Self

10/10

Exceptional

27 Jun 2022

Renata

I would like to thank you Hotel del Centro staff and manager for a fantastic stay. Love the place, the people, the town. It was great, that Aldi, where you can buy anything, is just across the street, that train station is just a few hundred meters away, and that all the palazzos and cultural monuments and unbelievable churches are within walkable distance. Planning to come back.

Leisure Self

4/10

Poor

20 Jun 2022

George

We stayed here for a night prior to departing from Palermo airport.

Positives: friendly receptionists, good location
Negatives: honestly the hotel is quite antiquated. The rooms look like they have not been refurbished in a few centuries and the hotel corridor smelled quite strongly of cigarettes. There is a charge if you would like your room cleaned every day... Air conditioning is all centrally controlled by the reception staff. TV did not work and in all honestly the bathroom was pretty poorly cleaned. Very strong odour of sewage coming from the drains in the sink and shower.

Can't say that we would recommend this hotel to others.

Leisure Partner

10/10

Exceptional

13 Jun 2022

Brian

Excellent hotel for a visit to Palermo.

Excellent hotel for a visit to Palermo. 10-minute walk from the central train station and easy walking distance from many great restaurants and tourist sites. Our room accommodated 3 adults nicely. The hosts were very friendly and helpful. The breakfast was excellent!

Friends_and_family Family

8/10

Excellent

17 May 2022

DANIEL

This hotel is very well located. It’s old-fashion but clean. The staff at the reception is extremely helpful. It provides a simple breakfast. It would be even better if they stopped doing dishes during breakfast.

Leisure Partner

8/10

Excellent

31 Dec 2021

tara

The hotel is a charming Old World hotel with a very friendly, helpful staff (especially Salvo, who gave us great advice not only about Palermo but our later destinations). Breakfast was good, with a very nice hostess.

The rooms are well appointed, with plenty of storage. Location is good, near the Centrale station, the Four Corners area, the old city, and the Mercato di Ballarò. Everything you’ll likely want to see is within a mile walk.

The bathroom could have a better shower closure so as to not leak water on the floor, plus a second towel hook. The heating system is old, and they have trouble maintaining even temperatures from room to room, but all you have to do is call the front desk and they’ll adjust your room. Those are minor nits.

I happily recommend the Hotel del Centro.

Leisure Family

6/10

Pleasant

31 Dec 2021

Catalina

I liked the proximity to the train station

Leisure Family

4/10

Poor

02 Dec 2021

Ewa

Good value for money, but horrible receptionist

The hotel requires you to leave the keys at the reception every time you leave the room, but sometimes there is nobody at the reception. In that situation I took the keys with me and when I came back the receptionist was angry at me because of that. We had an argument during which he started to raise his voice, then shouted at me. When I told him to lower his voice as I don’t appreciate being screamed at, he called me aggressive and became even more rude. Horrible experience.

My friend came to my room one day in the morning to leave her luggage and then in the evening to pick it up - overall each time she stayed in my room about 2 minutes - the rude receptionist asked for her ID and threatened me with the police when I tried to explain she’s here only to leave and pick her luggage from my room and she was just leaving. I know people are not allowed to have guests overnight but I didn’t realised it’s not okey to have somebody over for a few minutes! I had absolutely no problem with giving my friends ID, but the receptionist talking about the police and screaming was just a bizzarre experience.

The aircone in 2 rooms didn’t work - at check in I had to change the room twice! There was no desk in the room although in a description it’s clearly stated there is a desk. I needed it for work, so the receptionist brought me a coffee table to the room - I appreciated the gesture, but the coffee table was very unstable and not fit for purpose.

Self

8/10

Excellent

02 Sep 2021

Mario

Very nice stay at Hotel del Centro

Ho trascorso un soggiorno molto piacevole presso l'hotel. la mia unica lamentela è il rumore del primo mattino che si sentiva dalla mia camera. tuttavia apprezzo il vostro gentile servizio e attenzione

Self

8/10

Excellent

28 Jul 2021

Verified traveler

Location friendly helpful staff

Leisure Self

10/10

Exceptional

07 Jul 2021

Verified traveler

Great location.
Very helpful, agreable, and professional staff

Leisure Family

6/10

Pleasant

07 Feb 2020

Betty

The description on your site (hotel.com)said there was food and room service. We arrived at 10pm directly from airport and there was neither which was very disappointing

Friends_and_family Friends

10/10

Exceptional

22 Dec 2019

David

Incredible value!

I’ve stayed at over 1,000 hotels in the last 12 years....this was the best value of them all!!!

Friends_and_family Family

8/10

Excellent

11 Dec 2019

Morgan

Very nice room with small balcony close to the train station. Helpful friendly staff. Included breakfast was excellent and had many options. Enjoyed our stay.

Leisure Family

10/10

Exceptional

14 Oct 2019

Verified traveler

Excellent location and service,,,very helpful staff

Leisure Partner

8/10

Excellent

12 Oct 2019

Verified traveler

Convenient location for train and bus stations.
Excellent staff - friendly and helpful.
Able to walk to everything we wanted to see.

Leisure Partner

6/10

Pleasant

11 Oct 2019

Michael

Close to train station but uncomfortable

Located close to the central rail station, but the hotel rooms are very cramped. We had a very uncomfortable bed with poor air conditioning. Tip: Bring your own shampoo.

Partner

8/10

Excellent

06 Oct 2019

Verified traveler

The location was very convenient.The staff helpful. Despite it is said that free parking is available at the time of booking; in reality there is almost no parking except the garage that the hotel has agreement which is to be paid by the guests and which is not very near by. If you dont have a car, the hotel is a good choise.

Leisure Family

8/10

Excellent

29 Aug 2019

Verified traveler

The personnel was amenable. The breakfast was so so. Should serve fresh fruits, instead of canned fruit salad. The bed was confy, but room too hot .

Leisure Friends

10/10

Exceptional

31 Jul 2019

James

Excellent. Good location.

Self

4/10

Poor

09 Jul 2019

Verified traveler

A/c didn’t work. Trash in room from prior guest. Dated bathroom built into the room. Didn’t stay for breakfast so can’t comment on that. The staff was helpful and friendly.

Leisure Family

8/10

Excellent

29 Jun 2019

Verified traveler

Excellent location near the train station. If your room is on the front, may be noisy as it’s a busy road.

Leisure Family

4/10

Poor

25 Jun 2019

Ankit

Rooms for Hobbits !

Rooms are tiny and shower cubicles are even worse. Water pressure and temperature fluctuates depending on how many people are using it. Location is very central and very convenient to reach most attractions.

Friends

6/10

Pleasant

23 Jun 2019

Rosaura

Basic basic very basic

BASIC ROOM , old building
In the center of town they close the door by 8 pm and you must ring doorbell so they can unlock the main gate. What you pay is what you get. No more no less . Only good thing you are Infront of a market. Area is very feels unsafe

Family

10/10

Exceptional

23 Jun 2019

Verified traveler

The old elevator was just great and the height of the rooms

Leisure Partner

10/10

Exceptional

01 Jun 2019

Tim

Shower small

Partner

10/10

Exceptional

16 May 2019

Verified traveler

It suit our needs perfectly. We were only there for one night.

Leisure Family

4/10

Poor

08 May 2019

Verified traveler

No parking available. The property listing is out of date and unfortunately for us we had major issues with parking.

Partner

8/10

Excellent

04 May 2019

Verified traveler

Great location and coffee! Friendly and helpful staff.

Leisure Family

4/10

Poor

01 May 2019

Verified traveler

Terrible hotel. Stated parking but there was none. Located centrally but on a busy street with lots of noise and pollution.

Leisure Family_with_children

6/10

Pleasant

12 Dec 2018

Anonymous

Very good location. Breakfast is a little bit below average of 3 star hotels.

8/10

Excellent

28 Sep 2018

Henry

The hotel is located in a very old building on the 2nd floor. You need to take an old style elevator to get there. The rooms are clean and the staff is very helpful, especially desk clerk Giovanni. The breakfast is yogurt, cereal, pastries and very good coffee.

Good budget place. We would use it again.

8/10

Excellent

26 Sep 2018

Christine

Hotel centrally located and very near the station. Very clean and good condition and staff very friendly and helpful. Actual room very comfortable and good size but bathroom a bit small with bidet right in front of the door of the shower cubicle making it difficult to get in and out of the shower. Toiletries provided not good and no beakers or glasses provided either in the room or bathroom. Breakfast choice quite limited, a few little additions would take this hotel from good to excellent. We enjoyed our stay but a few improvements would make all the difference.

Partner

4/10

Poor

26 Sep 2018

Donna

In fairness the hotel was okay....decent for the price. Breakfast was better than most places of a simple sweet and coffee. However the location was awful! Scuzzy neighborhood and I was actually assulted by a man who sprang out of a narrow alley and ripped off my gold necklace chain. Ripped my dress too. I decided to leave a day early and NO refund was possible. Poor customer satisfaction under the circumstances.

8/10

Excellent

24 Sep 2018

Verified traveler

No title

Not close to beach
Friendly staff
Good location

10/10

Exceptional

12 Sep 2018

Alex

Very good ,clean near the center
Old building but in good condition

6/10

Pleasant

10 Aug 2018

Verified traveler

Hotel review

Great location. Cheap to stay. Friendly staff mostly. Not much selection on breakfast. Can be noisy at night.

4/10

Poor

28 May 2018

Neil

Extremely noisey room. Unacceptable noise levels from adjoining rooms and room above. I'd not recommend this hotel.

6/10

Pleasant

23 May 2018

Spannipammi

Excellent location for visiting all the sites. Sadly the walls were very thin and you could hear everything in the next room. Bed was flimsy iron frame and was higher at the foot of the bed than the top do with thin pillows it felt very uncomfortable. Breakfast had cereal, cold meat, cheese and croissants but no fruit except for prunes. The waitress who served the coffee was very pleasant as were all the staff. Would stay again if the room had a better bed

8/10

Excellent

23 May 2018

LAI MING

Convenient location for one night stay in Palermo

Good breakfast. Good Wi-Fi. Convenient location. Just fine for one night stay.

Friends

10/10

Exceptional

14 May 2018

David

Good value

Good value, especially well located for train and bus terminals.

6/10

Pleasant

30 Mar 2018

Duy

Not exactly what he photos show.

The good: location, location, location. This hotel could not have been more perfect for that. Extremely walkable to everything. The not so good: the room itself was extremely underwhelming, everything seemed to be in various stages of disrepair. It wouldn’t have been so bad, but the bed was sloped and the bed frame was a weird fake frame that was not attached to the bed, it surrounded it. For two people sleeping the same bed—it was extremely uncomfortable because the entire bed shook anytime anyone moved. The bathroom: was clean, but the shower stall was so tiny it was hard to move around in the shower.

Partner

6/10

Pleasant

11 Mar 2018

Marco

basic, lacking

basic hotel, showing it's age, needs refurb. rooms big but dated also no shower(only bath), staff don't speak English great. Was clean enough and breakfast was good.

Partner

10/10

Exceptional

11 Mar 2018

Dave and Lin

Sweet Hotel Wonderful Caring Staff

Our week in Palmero didn't go as planned with both of us ill and pretty much confined to the room/hotel after the first two days. The hotel is well positioned, literally five minutes from the station and, if you catch the shuttle bus from the airport, it is easier to get off there and walk back than along Via Roma. It's a good central location - the botanical gardens, cathedral and seafront all within a 15 minute walk.
The buffet style breakfast was very good including a changing choice of croissants and other pastries even in low season.
Our hostess for breakfast made beautiful lattes with great care to the presentation and could not have been more helpful. It's always a pleasure when staff remember what you like and how you like it made. Thank you.
Special thanks to G on Reception and G our cleaner. Both were really so kind and so helpful. It was also lovely that ALL the staff joined the guests at breakfast. It all added to the welcome.
The nearby facilities are also very good. Lidl across the road from the Hotel meant we didn't have to go far for bottled water and there were plenty of small cafes and restaurants to suit all budgets despite the location.
We were on a modest budget and booked a room on that basis. It was, nonetheless very comfortable, clean and recently redecorated. The bed was extremely comfortable too which was very welcome given events. There's also great Wi-Fi and a book borrow / swap.
Thank you for everything.