Name: La Villa Vita
Address: 21 Klipspringers Street, Nelspruit, 1200, ZA

10/10

Exceptional

06 May 2025

Eduardo

No

10/10

Exceptional

15 Feb 2025

Mosetsanagape

Excellence

The place is out of this world. What you see in the website is what you get on arrival. It is the best place I have ever been to. The staff was welcoming on arrival, the manager welcomed me personally. I recommend it to anyone. The comfort of the bed is superb. Wooow what an excellent experience. I will definitely return for a holiday. Thank you for your hospitality

Friends_and_family Family

6/10

Pleasant

14 Jan 2025

Ross

Room was dirty on arrival.

Aircon was faulty

Leisure Partner

6/10

Pleasant

17 Feb 2024

John

There was no hot water. Internet password did not work. Sheets were dirty.

Property landscape was nice. Pool was large and clean.

Business_and_leisure Self

10/10

Exceptional

09 Jan 2024

Rene

Felt like Italy

Loved the place. It felt like we were in Italy. The restaurant for dinner is however extremely expensive. But we really enjoyed the stay.

Friends_and_family Family

10/10

Exceptional

19 Sep 2023

MR

Excellent

Business

10/10

Exceptional

13 Sep 2023

Mariska

Quick and friendly check-in.
Outstanding food and excellent food choices

Leisure Family

8/10

Excellent

13 Feb 2023

Shazia

The property is stunning and surrounded by lush flowers and vegetation. The staff was friendly and helpful and the room was exactly like the picture. I highly reccomend.

Leisure Family

10/10

Exceptional

17 Oct 2022

Lorraine

Beautiful hotel

The spa room needs upgrades. Carpet is not clean and needs deep hooving. Bath tub is so tiny. Overall the place is beautiful with its landscaping

Self

6/10

Pleasant

31 Aug 2022

Verified traveler

Not what is advertised

Had no coffee in my room and reception not after hour staff or manager was available to arrange. The gym was so dirty that you didn’t want to use equipment, dust, spider webs etc. Treadmill doesn’t work either. Room was nice.

Business

10/10

Exceptional

08 Jun 2022

Alexander

The staff were exceptional. The hotel is a little difficult to find but worth the effort. The gardens , pool area and choice of eating locations provide a relaxing feeling. The constant 'music' spoiled the atmosphere slightly.

Leisure Partner

10/10

Exceptional

08 Nov 2021

Carike

The rooms around the pool area are great, spacious, quiet and comfortable.

Business

6/10

Pleasant

30 May 2021

Cirilo

Disappointing experience

The experience wasnt so good, on arrival no one was at the reception. The first room that I was given, the WC was dirty and stink with water on the floor.

I had to ask for other room which was given. But this is concerning special on this COVID period. If they dont make sure the rooms are clean and safe for covid, this will affect customers experience.

PS: This was not the first time I stay at this hotel, the other times the experience was good.

Self

8/10

Excellent

11 Mar 2021

Stuart

I would hire this staff member if he was available

I did not get the name of the poor bloke that helped with the check in ............. and he was the waiter too ...............and he he was also the barman ........... and he brought me a packed lucnch to my room as I was leaving very early the next morning ....

But well done, you are a star.

Business

10/10

Exceptional

24 Jan 2021

Ian

nights on business

Second time I’ve stayed at La Villa Vita. Despite Covid restrictions, the staff were friendly and accommodating. My room was clean and comfortable, and the AC worked perfectly in the hot humid conditions that are common in this part of the world.
Perhaps the only small criticism I have is that there was no desk in the room. The wifi worked great though.
The breakfast (free on my booking) was very good.

Business

10/10

Exceptional

25 Nov 2020

Thabo

The short stay with good experience9

Short and excellent stay for me to return for longer stay.
Hotels.com customer service was also excellent in helping me schedule my booking correctly.

Partner

10/10

Exceptional

31 Jul 2019

Corey

Fantastic and Beautiful

Staff was excellent and place is beautiful. Food choices were also pleasing. I would recommend.

2/10

Poor

20 Mar 2019

Verified traveler

I didn’t like the fact that there was no electricity at night even at 5 am when getting ready we showered in the dark. I paid via PayPal and was called back to the villa from Kruger National park because the receptionist was saying we didn’t pay. The employees seemed inexperienced and were not really there to please the guest. I had asked for a partial refund since I had to leave Kruger National Park Sunday to go to the front desk. I was there for 3 hrs before I got cleared which was strange because Anastasia an Indian manager knew I had paid via PayPal. The whole thing was a joke. The owner said he was going to refund our stay. I messaged him but never heard from him. The resort is nice but employees need to do better customers service wise. I wasted our day Sunday because I had to go back to prove that I had paid already

Friends_and_family Family_with_children

4/10

Poor

18 Mar 2019

Ian

No Power..no service

Load shedding and their Generator was broken,

They had no ability to cater for the load shedding.

No Air in the room as only one tiny Window.

Bathroom had no Windows

Partner

10/10

Exceptional

10 Feb 2019

Verified traveler

I have rarely been to a hotel where I was made to feel more welcomed and more pampered. The staff are super kind and so willing to please and help with any situation. Rooms amazing and atmosphere so loving and peaceful. I would highly recommend it.

Friends_and_family Friends

8/10

Excellent

29 Jan 2019

Kristen

Lovely hideaway in Nelspruit, SA. Staff was extremely accommodating as well as friendly. Will definitely be back!

10/10

Exceptional

04 Jan 2019

Verified traveler

Very nice and friendly staff, especially - Stallion.

Leisure Family

2/10

Poor

19 Aug 2018

Verified traveler

No shower in the room just a bath with taps - If I'd wanted a 1930s English Seaside Boarding House I would have booked one!

10/10

Exceptional

29 Jul 2018

Matthew

A real surprise

La Villa Vita is a hotel and spa built (as the name suggests) in the style of an Italian villa. Driving to the hotel's address it seems impossible that such a grand building could be lurking around the corner but then there it suddenly is! The Italian conceit is extended to the restaurant 'Cicero' where I ate well despite my first two choices being unavailable. My room (half of an interconnected suite) was quite small, very much dominated by the large (and comfortable) bed. The bathroom by contrast seemed spacious and the shower was excellent. Overall I had a pleasant one night stay. The comfortable pool area at the centre of the 'villa' had a free coffee and cake 'station' which is the sort of touch which suggests this is the sort of place where an extended stay would be no hardship at all. Recommended.

10/10

Exceptional

24 Jul 2018

Alan

This hotel is an absolute delight! It is hidden away in the suburbs, surrounded by a lush garden and trees and the staff, restaurant and facilities are outstanding

10/10

Exceptional

01 Jun 2018

Matthew B

Perfect Getaway

Great staff and a beautiful atmosphere. We’ll certainly be back.

Family

8/10

Excellent

20 Apr 2018

jakobus

Beautiful setting

Staff were friendly and helpful. Rooms lovely and spacious. Beautiful setting. But lacks atmosphere. Few small things like safe not working. Drinks served at bar not up to standard. Breakfast was ok. Would not rate as 5 star personally. But good and secure location

Partner

8/10

Excellent

15 Apr 2018

Verified traveler

Overall great experience.

Everything was great except for the AC light in my room was too bright and I just could not sleep well.
This hotel is really nice, the rooms are awesome, the location is perfect and the staff and manager is very courteous. Just few things needs to be taken care off and I would rate this hotel
- an exhaust in the bathroom would be nice too.

Family

10/10

Exceptional

05 Apr 2018

Mandlenkosi

An absolute gem in a beautiful setting. The views!

Partner

8/10

Excellent

27 Mar 2018

Verified traveler

Very noisy from the adjoining room (10B). Lack of fellow diners. Variable service quality from waiters. Check-out messed up.

10/10

Exceptional

25 Feb 2018

Verified traveler

Staff very friendly and helpful. Room was clean and very comfortable. Would recommend.

4/10

Poor

08 Feb 2018

Robin

Reasonable stay but don’t expect 5 star quality

We had a fairly big room, but don’t expect too much of this so called 5 star hotel. There is no door to the bathroom so limited privacy. It seems like hotel is old and slightly run down.
I suggest, don’t even touch the welcome drinks and wet towels provided when checking in.
Beds are clean and comfortable, breakfast was very average.

Partner

10/10

Exceptional

16 Dec 2017

AB

Beautiful

Wonderful

10/10

Exceptional

24 Oct 2017

Verified traveler

Absolutely Wonderful

Awesome gift after so many hours on the road.
FOOD AMAZING AND SETTJNG FANTASTIC

8/10

Excellent

13 Jun 2017

Kate

Stunning place

Lovely place, so tranquil. The cake in the relaxing area is a nice touch, really cosy area. I didn't like the underground room though - the people upstairs were so noisy - click cluck sounds of heels made matters worse.
Other than that, I think I could stay here again if I'm in Nelspruit.

10/10

Exceptional

05 Jun 2017

Nigel

Brilliant

Nailed it - What a find!

8/10

Excellent

06 Mar 2017

Verified traveler

Suitable for our needs

There were definitely pros and cons to staying here for our Kruger Park trip.
Pros:
-Very friendly staff
-Good food/restaurant and bar service
-Luxury, European feel to the property
-Cool duck pond
-Wifi
-Staff was responsive to our needs
-Ability to charge food/drink to the room
-Comfortable bed
-Aircon

Cons:
-Far from airport and cost $500 rand to go one way (more than double what I paid in Cape Town!)
-Not within walking distance to anything
-Although pool had a self-cleaner, there were still bugs and things on the surface of the water (so I avoided swimming)
-Security/locks on the room doors could be better

The property was nice and we were impressed by the food from the restaurant. The staff was very friendly and even though we brought up several issues, they addressed the ones they could. It's a fairly small hotel and there weren't many guests so the staff get to know you. We arrived thinking there would be things to do in Nelspruit but it was very limited so we stayed at the hotel our first afternoon (plus the cost of taxis was expensive). It would have been 30 minutes to get to the mall. They were able to pack us breakfast for our tour since it left so early. There is a mini fridge in the room with 2 complimentary waters each day and some chocolates, sherry, and tea/coffee. It was very comfortable to sleep there.

Family

8/10

Excellent

04 Feb 2017

Verified traveler

Quiet and secluded, will be back.

Overally my stay was good. The service from the staff was great. Will stay there again when in Nelspruit.

Just few things ...

1. The breakfast was good, just need a bit of daily variety on the English Continental, it was the same everyday during the 4 days of my stay.

2. There were lots of ants in the room, and I understand that it is located in the mountain. Perhaps some ants/bug repellent to be placed in the room would be a good idea.

3. The aircon wasn't strong enough for the heat (and it was a small room I stayed in)

4. The room service needs to be improved. When I first entered the room, there was a bottle of water used (and it was dirty and disgusting) in the bar fridge...

5. The amandities - like shampoo and body wash bottles, or bar fridge.. need to be cleaned..

However, enjoyed my stay there. Will return again.

10/10

Exceptional

28 Jan 2017

Salome

Hidden italian villa in the middle of Nelspruit.

Villa vita is practically a little italian villa. Rooms are quite spacious and nice. Staff was very helpful in arranging tours to the Kruger National Park. Spa was also great. Food is excellent quality and freshness.

8/10

Excellent

16 Jan 2017

Lilantha

Peaceful location

The location and the hotel was good but don not think it has a standard of a boutique Hotel. the menu had limited options and the food was not great for the price you pay. However the staff was helpful and friendly.

6/10

Pleasant

11 Jan 2017

Verified traveler

Average hotel

It was an average hotel. No fireworks...

Family

8/10

Excellent

11 Jan 2017

Derek

A luxury room was booked yet when we arrived we were allocated a tiny room . I complained and nothing was actually done about, it and then complained again and was then allocated a semi luxurious room. This did put a slight blight on my stay but everything else was really great. I do feel hotels.com should take this matter further with the hotel.

Partner

8/10

Excellent

29 Nov 2016

Sifiso

Stay was good. Environment good but the bad thing was noise from adjacent rooms was very clear in our room

Partner

8/10

Excellent

28 Nov 2016

Mohau

Clean, great service and tranquility in one

La Villa Vita was great with extremely friendly and efficient staff, beautiful property and gardens as well as a great spa. The room we had was slightly smaller than expected but other than that, the hotel was truly great.

Pricing was pretty affordable and the room service was friendly and efficient.

Partner

10/10

Exceptional

16 Oct 2016

Yigal

The Say was great just to short to enjoy.Next time I will stay longer.

Family

10/10

Exceptional

12 Oct 2016

Martin Gregory

Great hotel

Hotel is great, food was great. Gym facilities are pathetic, shouldn't be advertised. Equipment is covered in bird faeces and treadmill didn't work.

Partner

10/10

Exceptional

07 Sep 2016

Timothy

Superb

Partner

10/10

Exceptional

25 Jul 2016

Verified traveler

closer to the city

wonderful and very welcoming staff from the security gate

Family

10/10

Exceptional

08 Jun 2016

Verified traveler

Nice Getaway

La Villa Vita is incredibly beautiful. The hotel is located in a area nice to relax and get away from stress, on the top of a hill it was very calm and nice to get away from the city. It is easy accessible and the staff is nice.

Family

8/10

Excellent

28 Apr 2016

Refilwe

it was nice

The grounds are really good. And if you have a problem/request the staff will help.over all I was with great company and together we had a great time in a beautiful place. Oh and the food was very nice.

Partner