Name: Fortuna Hotel Hanoi
Address: 6B Lang Ha, Ba Dinh District, Hanoi, 6, Hanoi, VN

6/10

Pleasant

04 Jun 2026

Edmund

Overall experience was good, except for the water pressure for the shower is weak.

Self

10/10

Exceptional

15 May 2026

SIAK HIN

breakfast was good

6/10

Pleasant

04 May 2026

Michael

Decent hotel. Only thing is, a big topic for me, there isn't anything going on around the hotel. No bars, no restaurants options, etc. It's an oxymoron situation. The hotel has a casino, a night club, 25m swimming pool, nice health club and a full service spa and massage salon. But you wont want to stay at the hotel, because there is no action of sorts on and around the location...

Self

10/10

Exceptional

01 May 2026

Chee Keong

Shower fixtures not in good condition

Self

10/10

Exceptional

19 Apr 2026

Bharath

Great location n super staff!

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Neil

Yes

10/10

Exceptional

11 Feb 2026

Wilson

Overall a full service hotel except that the room I stayed , the bath room do not have standing shower.instead , I have to stand on the bath tub to shower.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Shenglan

Very good service and Vietnamese food

10/10

Exceptional

12 Nov 2025

Norman

This is one of the best hotels I’ve ever stayed in all of Asia! Staff is outstanding and rooms are modern and spacious. The food is also very good. Spend a few extra dollars for an executive room, the lounge you get access to is well worth the price difference.

Leisure Self

10/10

Exceptional

14 Sep 2025

Christopher

American travels

The nicest staff and very helpful!
They were nothing but amazing.

Friends_and_family Friends

8/10

Excellent

19 Jul 2025

George Daniel

Property was ideally located and easy to access 24hrs.

Business Self

10/10

Exceptional

12 Mar 2025

Na Ree

Very luxurious for a decent price.

10/10

Exceptional

06 Mar 2025

Wai Hong

Good location

10/10

Exceptional

11 Oct 2024

AUSTIN

Overall is a good hotel to stay

6/10

Pleasant

28 Sep 2024

Matthew

The check in is fast. This is the 2nd stay since 2006. The surrounding is getting more restaurants compare to last time. There is a western restaurant just beside the hotel. However I find that the food at Tiffin is better. Room is average, cleanliness can be improved. Air conditioner work well. The shower is strong enough for a good bath. Didn’t take the breakfast as there are a lot of Chinese crowd. Travel to old quarter is easy, just call a grab. Will definitely come back to stay.

Business

10/10

Exceptional

05 Jul 2024

AW LAI

Great place to stay always my first choice.

Leisure Friends

10/10

Exceptional

04 Jul 2024

Chee Keong

Location good for me. Breakfast spread can be better

Business

8/10

Excellent

31 May 2024

Lewis

Air con not clean, wifi not available

Business

10/10

Exceptional

22 May 2024

ELECTRIC ENER

Was great to stay to me

Clean, good food, not fat from Hoan Kiem by grab

Business

8/10

Excellent

27 Mar 2024

Liang

The wall is too thin, you can hear people from the next door.

Business Self

4/10

Poor

09 Dec 2023

YUE

1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag.
2. Window view was messy roofs of many lower buildings and they wouldn't change it for you.
3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it.
4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered.
5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English.

6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away.

The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear!

I will never stay at Fortuna Hanoi Hotel again. Very negative experience.

Business Self

8/10

Excellent

01 Dec 2023

Daniel

Wonderful staff

Leisure Self

8/10

Excellent

26 Oct 2023

AW LAI

Overall good stay & clean room.

Leisure Friends

10/10

Exceptional

13 Aug 2023

Manish

Overall good

Business Self

10/10

Exceptional

20 May 2023

CK

Front desk attentive to request.

Business

10/10

Exceptional

19 Mar 2023

RICHARD

Reasonably priced and recommended hotel

The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.

Friends_and_family Friends

8/10

Excellent

10 Mar 2023

Sundeep

Hotel didn't offer an option for airport drop off.

Leisure Self

10/10

Exceptional

05 Aug 2022

wee yin

Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.

Business

6/10

Pleasant

17 Jun 2022

Gorn

The hotel is old and aircon is not cold

Business

8/10

Excellent

08 Jan 2020

Verified traveler

A repeated stay requested by traveller. Nothing more to add on.

Business Self

8/10

Excellent

14 Nov 2019

Vlad

Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again.
Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money.
Breakfast is totally adequate and staff is friendly and eager to help.

Business Self

6/10

Pleasant

14 Oct 2019

Verified traveler

Beautiful hotel; with an abundance of amenities. The area was easy to get to from the airport and bus station although it is a bit far from the Hanoi Old Quarter.

Leisure Friends

10/10

Exceptional

07 Oct 2019

Verified traveler

The food was fantastic with options. You can have Vietnamese or Western Food.

Leisure Self

10/10

Exceptional

30 Sep 2019

victor

Nice business stay

Room size is okay, very clean. Breakfast can improve, limited selections, but pho is good.

2/10

Poor

23 Sep 2019

Leanhquan

I book wrong day early then a week but your company didn’t let me change the day even I did bought insurance ready so bad

Business_and_leisure

8/10

Excellent

07 Sep 2019

Verified traveler

Pleasant stay, convenient location

No complaints about the service - everyone was extremely friendly. Food at Tiffin was excellent. On-site casino is small, with some slot machines and roulette machines. No table games and no blackjack games at all. On-site KTV/nightclub is convenient for your business/pleasure needs.

Business

10/10

Exceptional

01 Aug 2019

Verified traveler

The room is cleen

Business_and_leisure Self

8/10

Excellent

24 Jun 2019

Verified traveler

Old hotel, old style rooms, not much shops surrounding, very noisy room

Business Self

8/10

Excellent

13 Apr 2019

Hock Huat Roy

Pleasant stay at Pullman..

Receptionist was polite and helpful, overall experience was great and will come back again.

10/10

Exceptional

28 Mar 2019

Verified traveler

Western style hotel with reasonable dining restaurant in lobby. Shows little age in the rooms, but clean and pleasant. Staffs are very helpful and surrounding areas is good and safe.

Business Self

4/10

Poor

03 Mar 2019

Verified traveler

The price you pay and the quality of the room does not match...

Leisure Self

10/10

Exceptional

19 Dec 2018

Gary

Three night stay for work.

Three night stay for work. Didn't have time to visit the area but from the hotel window it looked a mixture of low & old and tall & new. Very nice hotel with very attentive staff, as always in that part of the world. I don't like the 'take the money off your credit card first' system, and then keep saying you don't have enough credit left every time you charge to the room. I would go back.

8/10

Excellent

13 Dec 2018

Durgesh

Must stay for singles in hanoi

It was amazing

4/10

Poor

30 Nov 2018

DAWN

Staff are great however the beds are just too hard for me. I requested a room change but they were fully booked and could only offer a smoking room near the elevator.

8/10

Excellent

28 Sep 2018

Hwan

Fortuna hotel Hanoi

Pros:
- Welcoming and polite staff
- Spacious gym
- Near to business strict
- Clean, spacious and tidy room

Cons:
- Boring vicinity
- Some facilities were old and worn out
- Weak room water pressure: weak toilet flush, occasionally inconsistent shower temperature
- Taxi ban during commute hours(06:00-09:00, 16:30-19:00)
- Weak sound insulation

Recommended for business travellers, but not for family or sightseeing tourists since this hotel is away from main travelling spot and because of the nightclub on the basement floor sometimes it will be noisy for light sleepers.

I will visit here again if I had another business travel chance.

8/10

Excellent

16 Sep 2018

Verified traveler

Quite nice hotel and clean. Pleasant stay and helpful staff

8/10

Excellent

12 Mar 2018

Verified traveler

Business Hotel

Nice hotel for business and work, not recommended for sight seeing and tourism. Good internet service, good air conditioning, nice executive floor, nice restaurant. Casino is not for small time betting US or European person, geared more for gamblers. Overall nice stay and comfortable.

2/10

Poor

28 Aug 2017

Sukson

Very old hotel, need renovation, not value for the money

8/10

Excellent

14 Jun 2017

Rodney

Good hotel, friendly staff. Outside the hotel there is not much close by

8/10

Excellent

22 May 2017

SUJEONG

Nice and clean big room

Nice and clean big room but its a bit out of the main area

2/10

Poor

19 Apr 2017

Thanh

I don't have good time to stay in this hotel. First day I came they gave me wrong room and after that gave me room for smoking when I did not smoking & stayed with my Mom ..... ?! I made mistake booked & changed my booking right away but hotel.com customer services not help me and I overbooked 2 days extra paid my money when I did not stay in hotel and not happy with this hotel also ????!!!!

Family

4/10

Poor

17 Apr 2017

Verified traveler

Poor Value outside Downtown

Mediocre rooms, decent breakfast, mediocre service (used to be better). This hotel is useful for business trips outside the downtown area, but it is in need of renovation. Taxis can't use the street outside during the rush hour, so transport is also difficult. Rates seem to vary widely, and really aren't competitive with much better locations nearer the center. So there's no good reason to stay here other than the location, and even that has lost most of its value with the taxi ban.

10/10

Exceptional

08 Apr 2017

Donald Mun

friendly staffs....they still can remember even af

friendly staffs....they still can remember even after 2 year

2/10

Poor

03 Mar 2017

Stacy

I will never stay here again. Bed is small with very hard mattress i tried with adding blankets to it but it did not help much. The AC never worked, it would just blow air but room never got colder than 25. Rooms are outdated. Closet did not even have hangers, my WIFI wasnt working, bathroom didnt have soap or conditioner. The whole lobby smelt of smoke as soon as i walked in. Not very friendly front desk staff. I was chased down the lobby as i tried to finish a cup of coffee up in my room and apparently that was not allowed...they could have offered a to-go cup but they did not. Breakfast is terribly overpriced and not very good.

6/10

Pleasant

11 Jan 2017

Fleur

Business in Hanoi...

Basic but clean and comfortable. Staff friendly and helpful. Singapean Chef in Situ with posters of SG favourites on the walls of lobby restaurant but breakfast and room service where not great. Location chosen for being near the office. Large lake and a few restaurants nearby. Highlight was Jucuzzi bath in the room. Pool looked nice but too cold to appreciate at the time of visit.

8/10

Excellent

19 Nov 2016

Stephen

Good stop over hotel

Good hotel for an overnight stop

6/10

Pleasant

12 Sep 2016

Verified traveler

Nice Hotel

Limited food choice nearby. Spacious room, clean and well kept.

4/10

Poor

04 Sep 2016

Verified traveler

Room condition

Bed too soft , not comfortable .
Item supply daily not consistent. Mineral water some day provided and some day missing !

6/10

Pleasant

02 Sep 2016

Poh Tee

Value for good service hotel

Staff service was great.
Elevatortouch 'screen' not working well.
Breakfast ok only.

6/10

Pleasant

23 Aug 2016

Verified traveler

I am not for sightseeing. Just walk around only. I can't give more in details

6/10

Pleasant

10 Jul 2016

Verified traveler

Stay was just ok, dont expect much!

Stay was just ok, dont expect much!

8/10

Excellent

01 Apr 2016

Verified traveler

Good hotel

Reasonable hotel for business people

8/10

Excellent

10 Jan 2016

Mohammed

Enjoy this hotel

Good service, comfortable, good food, nice spa, impressive casino and a great nightclub.

10/10

Exceptional

25 Nov 2013

Meagan

Facilities: Home away from home; Value: Great deal; Service: Phenomenal; Cleanliness: Gleaming;

10/10

Exceptional

11 Jul 2026

yucheng

客房乾淨有區分無菸房辦理入住溝通順暢早餐樣式多樓下還有休閒場所方便.

Friends_and_family Friends

6/10

Pleasant

05 Jul 2026

Tadashi

Nothing Special !

Self

8/10

Excellent

01 Jul 2026

Seonghwan

시설은 올드하나
관리는 깨끗하게 잘하고,
직원들도 친절합니다.

하지만 인도 사람들이 조식 공간을 가득 채울 정도로 너무 많습니다

Business

6/10

Pleasant

16 Jun 2026

AKIHITO

良いね

Self

10/10

Exceptional

19 May 2026

Chinming

Na

8/10

Excellent

15 May 2026

Mitsugu

施設的に古いせいか、お風呂のお湯がぬるくて困った

2/10

Poor

11 Apr 2026

Yasuhiro

朝食はおいしい。

10/10

Exceptional

29 Mar 2026

SEONG JONG

깨끗하고 친절

8/10

Excellent

17 Mar 2026

Tatsumune

毎回、ハノイでは使用するホテル。
食事がイマイチなので朝食は近くのカフェで済ませました。

10/10

Exceptional

08 Mar 2026

Raymond

Everythings about the Hotel is very nice, staffs are very helpful

Friends

10/10

Exceptional

06 Mar 2026

SUHO

직원이 친절하고 조식이 좋았음

Self

6/10

Pleasant

23 Feb 2026

SEONG JONG

설 연휴로 인하여 서비스가 전반적으로 부족 함

Self

10/10

Exceptional

08 Feb 2026

HONGHEN

環境整潔,就是大聽聽得到唱歌的噪音

10/10

Exceptional

01 Feb 2026

Dong Yeon

객실도 깨끗하고 좋아요

8/10

Excellent

29 Jan 2026

GYU HO

굿

10/10

Exceptional

28 Jan 2026

Yusing

Everything is great

Business

10/10

Exceptional

25 Jan 2026

SEONG JONG

친절함

10/10

Exceptional

09 Jan 2026

CHI HSIANG

讚

10/10

Exceptional

01 Jan 2026

Lu

房間很乾淨，暖色調的燈光氛圍感覺也很問馨

Self

10/10

Exceptional

30 Dec 2025

CHI HSIANG

很好

10/10

Exceptional

28 Dec 2025

CHING HAI

NICE

Business Family

10/10

Exceptional

27 Dec 2025

SEONG JONG

깨끗하고 친절함

Business

6/10

Pleasant

23 Dec 2025

hanaichi

安全で部屋は広いが古く、サービス島、快適とは言い難い。バリューでは無い。おすすめしない。

Business

10/10

Exceptional

16 Dec 2025

MENG-CHU

Yes

Partner

8/10

Excellent

24 Nov 2025

Kuratani

ホテル近くのバインミーのお店が美味しい

10/10

Exceptional

16 Nov 2025

SEONG JONG

깨끗하고 넓어서 좋음

8/10

Excellent

03 Nov 2025

hiroaki

快適なホテルでした。

10/10

Exceptional

26 Sep 2025

Tatsumune

B1階のBOSSで久しぶりに飲みましてが値段がかなり高くなってるのが残念

Business

10/10

Exceptional

14 Aug 2025

??

朝食はあまり良くなかった

Business Self

8/10

Excellent

07 Aug 2025

Kosaka

水回りが古い。

Business Self

2/10

Poor

22 Jun 2025

??

以前よりサービスが低下

Business Friends

2/10

Poor

09 Apr 2025

MASAMI

古いが可もなく不可もなく。エレベーターも古くて少し怖い

6/10

Pleasant

10 Feb 2025

ISAO

バスタブが欲しかった

Leisure Friends

8/10

Excellent

17 Jan 2025

koji

チェックインが深夜のせいか分からないが
部屋までの案内もなくキャリーケースも
自分で運んだ。

10/10

Exceptional

07 Jan 2025

Takumi

The staff was very kind and gentle and made me feel at ease.

10/10

Exceptional

06 Jan 2025

Hiromichi

スタッフや軽食🍙サービス、屋上のお風呂

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