Name: Dolce by Wyndham Hanoi Golden Lake
Address: B7 Giang Vo Ba Dinh District, Hanoi, 10000, VN

Dolce by Wyndham Hanoi Golden Lake

Hanoi and North · Vietnam

B7 Giang Vo Ba Dinh DistrictView location

50 reviews shown

10/10

Exceptional

26 Jul 2026

James

Perfect and affordable hotel.

10/10

Exceptional

25 Jul 2026

Ami

Excellent

10/10

Exceptional

16 Jun 2026

SAJITH KUMAR

We had a wonderful 3-night stay at Dolce by Wyndham and thoroughly enjoyed the experience. From the moment we arrived, the hotel made us feel welcome with a personalized message in our room, which was a thoughtful and warm gesture.

The room was very spacious, comfortable, and cozy, making it easy to relax after a day out. The check-in and check-out processes were seamless, efficient, and completely hassle-free.

The hotel is conveniently located close to shops and restaurants, which made getting around and finding dining options very easy. We also enjoyed the lake view. Although the lake is relatively small, it still provides a pleasant and peaceful atmosphere.

The only suggestion we have for the management would be to offer more vegetarian food options, as the current selection is somewhat limited.

Overall, we had a very positive experience and would happily recommend Dolce by Wyndham to anyone looking for a comfortable and conveniently located place to stay.

Family

10/10

Exceptional

30 May 2026

Zahara

Me encantó todo el personal es muy amable , el servicio en todo es de lo mejor que hay en Hanói

Self

10/10

Exceptional

08 May 2026

Fanna

Yes

Friends

8/10

Excellent

08 May 2026

Fannna

Best

Friends

6/10

Pleasant

18 Apr 2026

Thomas

Great hotel. Very fancy. Location not ideal for exploring key tourist spots.

Self

4/10

Poor

11 Mar 2026

Harvinder

Oh what a disappointing experience. Would NOT recommend and WILL NOT come back here.. They have ZERO understanding of what Hospitality means or what it takes to be in the hospitality industry

Positives:

- Booked this hotel primarily because of a water view…

- the rooms are decent but not worth the colossal price being charged for them

- the view from the room was good, of the lake opposite

- The bell boys and the guards are very kind and helpful

Negatives:

- My shower door got stuck and i could not even open the shower door. Couldn’t reach the phone and was afraid that i’d break the door if i pushed too hard. Took me a good half hour to somehow finagle myself little by little.

- The worst part was that when i went to the reception and told them about what happened and that they need to get this fixed before someone else has the same experience, the person at the reception, her name was ‘Tu Le’.. she started laughing and mocking me. No apologies were given, not a single sorry from them.. was just made fun of… maybe it’s a language barrier but this hasn’t happened in any of my travels

- Everything at the hotel is overpriced. Just walk a little but around and there are lots of places to eat, coffee, ATM and convenience stores

- You get 2 small little packets of powdered milk, maybe a few teabags and coffee and that is IT ! Good luck trying to make a decent cup of coffee or tea in the room

- The rim of the toilet water hasn’t been cleaned in AGES from the looks of it

4/10

Poor

15 Feb 2026

Baljinder

Food is nt good for Indian nd the extra pay for mini bar in room one more thing the vibe is hotel very boared

10/10

Exceptional

31 Jan 2026

Anna

Best hotel I’ve ever stayed in.

Leisure Self

10/10

Exceptional

31 Jan 2026

Nicole

Very nice

6/10

Pleasant

30 Dec 2025

Yongkwan Allen

Was in a two room suite for more than 5 days. It’s on the expensive side (using Vietnamese standards) For that, you get slightly more space than the cramped guest rooms in smelly Old Quater hotels. But visiting tourist attractions takes a slightly more time and negligible Grab ride cost. So budget your time accordingly. Inside room amenities are all there but quite old.(my shower head had about 1/2 of water nozzles blocked by years of mineral and calcium build up). Hallways had old dingy carpeting and had bit of an odor. Restaurant food didn’t look appetizing. (Much better food options outside). Service when requested was prompt and genuine.

Leisure Family

8/10

Excellent

06 Dec 2025

Chetan

Staff is excellent

8/10

Excellent

28 Oct 2025

Priyali

Good

8/10

Excellent

25 Oct 2025

Christian

This place was nice. Incredible views and very comfortable beds.

Leisure

10/10

Exceptional

29 Sep 2025

Punith Kumar

Unique and best, no words to describe the beauty

Leisure Partner

10/10

Exceptional

24 Sep 2025

Ramon

Why they ask for a deposit and at checkout we have to wait 5 minutes or more for checking room?.

4/10

Poor

16 Sep 2025

Rudy

Roof top loungers in terrible conditions, they flame there is a roof top bar but it’s an empty desk!
. Spa also not appealing, no sign missing door.
More then 20 min for a check out

Friends_and_family Friends

10/10

Exceptional

30 Aug 2025

Ang

Opulent Hotel Stay

The hotel was beautifully furnished especially the grandeur looking gold toilet fittings.
The lake view from the bed was great and relaxing.
Service from counter staff and concierge was excellent and staff extremely friendly and helpful.
Breakfast was a vast and delightful spread

Partner

10/10

Exceptional

28 Jun 2025

Larry

Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Grant

Our stay was great.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Roberto

Not old town hai no but if ur staying on side for a couple of days this is the place to be

Leisure Self

8/10

Excellent

01 Mar 2025

Denis

Good value. A little far from sightseeing

Leisure Friends

2/10

Poor

26 Feb 2025

Nguyet Thanh

Bad experience right at check in

Bad experience right at check in. I came at around 12:30 noon and waited at the check in counter. There were no customers but they made me wait and then I asked if they would do check in and they said their policy is at 3??? So why didn’t you tell me when I waited there? But this is not acceptable for 5 stars hotel. You have to greet the guest and check them in no matter you have the room ready or not. You can give them the room if any available or politely tell them to comeback at what time. So I had very bad experience from the beginning.
For breakfast, as I was in a hurry. I only had Pho and I took croissant. The staff asked me not to take any foot to leave the floor. I think they have to consider the situation. I read all the reviews and other customer said they didn’t allow a 15 month old baby to take a banana. Other hotels will even pack the food for you if you don’t have enough time to eat.
Check out is longgggggg. This is far from a 5 star hotel.

Overall, I’ll never comeback. Please stay away from this hotel and Hotels.com should not partner with them as well. The worst experience!

Business

10/10

Exceptional

15 Feb 2025

Robert

Amazing staff. Amazing facilities

Leisure Partner

10/10

Exceptional

31 Jan 2025

Mykyta

great place to stay!

6/10

Pleasant

10 Jan 2025

Steve

The staff were helpful but not very friendly, and were not interested in the visitors at all. the lobby on each floor smelt like cigarette smoke.
The room was great and everything worked well, but in the long run, staff interaction makes and breaks a visit and Dolce was lacking in that area.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Yenifer

The best

Leisure Partner

4/10

Poor

03 Jan 2025

Lyle

Wow after leaving the inter con this property was a massive disappointment. Maybe I was just spoiled from the attention to detail, amazing staff amenities and good food at intercon but this paled in comparison (even tho literally everything is tacky and gold) you would never know this was an international hotel because very few of the staff have any grasp of English making it extremely hard to order or communicate. The breakfast buffet was huge but terrible, the room service was awful. I ended up going to circle k and living off snacks due to the poor quality and difficulty in ordering. Housekeeping was random and they never replaced the snacks and food unless I asked. The gym is ok but half the cardio equipment was broken and I was unable to use it. I really would recommend not staying here

Leisure Self

8/10

Excellent

02 Jan 2025

Brian

Great staff and a pleasant stay

Leisure Partner

10/10

Exceptional

31 Dec 2024

Arlette Mae

Decor

Leisure Family

8/10

Excellent

31 Dec 2024

Arlette Mae

Unable to enjoypool since heaternot on

Leisure Family

10/10

Exceptional

28 Dec 2024

shannon

Would stay again

Leisure Partner

10/10

Exceptional

13 Dec 2024

jinsoo

Everything was perfect

10/10

Exceptional

24 Oct 2024

Katie

Amazing room, lovely view, pool is so nice and view is amazing from pool. Breakfast was lovely, great vegetarian options.

Only 1 problem I had, under the bed had not been cleaned and there was a lot of dirt and bottles/wrappers from previous guests. Everything else was absolutely spotless

Leisure Self

10/10

Exceptional

06 Oct 2024

Kimona

Lovely property, excellent staff and food is top notch. Definitely a 10/10. Try the tomahawk gold steak it’s a must the best I’ve had ,

Leisure Friends

10/10

Exceptional

22 Sep 2024

Neikkolas

As a social media influencer who has traveled the world, I’ve stayed in countless hotels, but my experience at Dolce by Wyndham in Hanoi stands out as one of the best I’ve ever had. The level of service, attention to detail, and overall cleanliness were truly exceptional. From the moment I arrived, the staff’s warmth and professionalism made me feel right at home.

The rooms were incredibly clean, comfortable, and thoughtfully designed, providing the perfect backdrop for filming my content. The natural light and modern decor made my videos look fantastic, which was an added bonus!

The amenities were top-notch, offering everything I needed for a relaxing and productive stay. Whether you're traveling for business, pleasure, or both, Dolce by Wyndham has everything covered.

I can't wait to return to this gem of a hotel on my next visit to Hanoi! Highly recommend to anyone seeking a luxurious, stress-free stay with impeccable service.

Leisure Friends

10/10

Exceptional

09 Sep 2024

Prakash

Great property with great location and amenities. Will stay again on my next Hanoi visit.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2024

Anthea

Staff was wonderful. Made sure my valuables were safe after forgetting to lock my safe! They even put a new temporary password while I was gone.

10/10

Exceptional

30 May 2024

Ezekiel

The staff were extremely inviting and friendly

Leisure Self

2/10

Poor

10 Dec 2023

Karan

Terrible service. Terrible location. Tacky gold spray everywhere.

Booking online said twin or king bed - pretty common when they see us they just give us the king bed cause we are a couple. They told us you have twin. I’m like ok is king room available - he went an upgraded us for $50 when the same king suite was available.

K whatever. Then we try to go to the pool. Not heated, it’s cold.

We wanted to go work somewhere on our computers. Not a single restaurant is open, not a bar , even on the rooftop atleast have tables . Nothing.

Booked a reservation at there hotel for 6:45 through reception at the steakhouse. We waited for our reservation since there was no point to leave and return. When we went we were rudely refused. Told there is a “party” and it’s booked out. K cool. Why weren’t we told this when we booked and wasted our time at hotel, could have easily gone somewhere else. They were still setting up for the party. Right after, a Chinese couple, confused after what we were told came and sat down at a table. They were helped and given drinks.

Bathroom had a very weird smell to it as well.

Location was terrible, far from everything. Not there fault ours . But not convenient.

Would not recommend.

Business_and_leisure Partner

8/10

Excellent

14 Sep 2023

Erick

Golden Hotel

I was curious about the novelty of the golden rooms, so I checked in for 2 nights. Although it's a pretty hotel, I found it a little outdated. For the price I found it to be too expensive in comparison to other hotels for same price like Lotte Hotel nearby.
My room was interesting with golden fixtures and an usually big bed that was very comfortable. Upon arriving I noticed that the tv was not working and took a full day to be fixed and the AC pointed exactly to the bed which made me get up in the middle of the night to turn it off.
The location is not the most convenient, but it's surrounded by some interesting cafes and restaurants. I didn't try the Chinese restaurant in the hotel for I didn't find it appealing.
But if you like the opulence of gold, you will find your stay here comfortable and luxurious.

Self

10/10

Exceptional

14 Apr 2023

Pamela

Golden!!!! This hotel is EVERYTHING!!

Leisure Family

8/10

Excellent

23 Nov 2022

elsa

Very pleasant stay