SUPER CANDLE HOTEL

Vietnam , Hanoi and North
Hanoi, 287 Doi Can street, Ba Dinh District
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100 reviews shown

6/10

Pleasant

31 Jan 2026

Niamh

Very dated hotel. Not worth the price

8/10

Excellent

05 Jan 2026

HYUN KIL

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.

Leisure Family

8/10

Excellent

28 Dec 2025

Kwan Cheung

Clean and spacious room but water at bath tub or shower is only lukewarm, which is disappointing.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Mahesh

Well kept room however, was dated and a bit old. Needs some TLC. Good location.

Leisure Self

8/10

Excellent

21 Dec 2025

Parthiv

Good size apartment. Neat and clean. One of the bathroom had a smell

Leisure Partner

10/10

Exceptional

27 Nov 2025

Juan

Clean ample room, well equipped with a comfy large bathroom. Only drawback - limited TV programming mostly Asian channels. No CNN and BBC although those are listed in the programming brochure.
Very friendly and helpful reception and restaurant staff. Good job, everybody

10/10

Exceptional

27 Nov 2025

Juan

Very friendly staff at reception and the restaurant. Clean ample rooms. Largely well equipped, however, poor western news programming - no BBC or CNN although listed in the TV brochure. Excellent restaurant menu and service.
The only drawback is the area; very busy, smelly hard to walk, practically no sidewalks and unbelievable traffic. Must get picked up and dropped off at the hotel, however, Reception staff will help with that too!!

10/10

Exceptional

26 Oct 2025

Loan

Super Candle locates in a very busy street; however the hotel is fairly quiet. We appreciate how helpful the staff were to a bunch of elderly traveling through Hanoi. They were so kind and very attentive to our needs. The breakfast buffet foods quality and variety were not consistent- some day the food were great & fresh, other days it was not so abundant and lack luster. Overall, we had a great time at Super Candle hotel and would recommend it to our friends who are traveling through Hanoi.

Leisure Friends

10/10

Exceptional

30 Sep 2025

Natalya Tali

Professional and friendly staff, good amenities. It’s not in the best neighborhood. Have to take taxi everywhere.

Leisure Family

10/10

Exceptional

10 Aug 2025

Aidan C

We love the Japanese food nearby.... We actually became locals and would go everyday for lunch or dinner. The hotel itself is unforgettable expierence from reasonably priced massages to great atmosphere, the staff is also amazing at speaking English I can not wait Togo back

Business_and_leisure Family_with_children

10/10

Exceptional

10 Jun 2025

TAKUO

Although it was a late night check in,they handled it politely.
Thank you very much.

Business

10/10

Exceptional

30 May 2025

Elizabeth

Lovely city stay!

This was our last stop as part of a three week holiday and we found this hotel to be conveniently situated, very comfortable and clean. The staff were friendly and helpful. We also booked spa treatments and I had the best facial treatment that I have ever had! A great experience!

Partner

8/10

Excellent

12 May 2025

Megan

The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset.

It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel.

We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.

Leisure Partner

10/10

Exceptional

27 Mar 2025

Verified traveler

Good hotel

The hotel is nice, spacious rooms. Neighborhood is not very walkable.

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

To-Nhu

Nice and spacious rooms

Leisure Family

8/10

Excellent

07 Mar 2025

Verified traveler

Large space!

It was fantastic for us to have a large space (2 bed apartment) in the middle of our Vietnam trip. The hotel felt a little outdated though and the main bathroom flooded into the hallway and the poor hotel staff was on her hands and knees with me trying to mop up! It felt like the drain in the bathroom was uphill rather than down....

Location was fine for walking but tours would not pick us up due to not being in the old quarter, travellers beware! Local shops meant we could easily access food and the staff were very helpful.

Friends_and_family Friends

10/10

Exceptional

24 Feb 2025

HIDEKI

とても快適でした

とても快適でした

Friends_and_family Family

10/10

Exceptional

19 Feb 2025

LEMAITRE

Great hotel

It was a wonderful stay

Partner

10/10

Exceptional

16 Feb 2025

masami

Water form the tap and shower was very oily. Probably such water contained something and it feels like not so good.

10/10

Exceptional

24 Dec 2024

Minh

The room is spacious

Leisure Family

10/10

Exceptional

20 Dec 2024

chun-yang

非常棒的公寓酒店服務

很棒的飯店服務，住宿空間很大，二房間三個廁所，是令人滿意的空間。很棒。

Friends_and_family Friends

10/10

Exceptional

26 Nov 2024

Trinh

This hotel has everything that a five star hotel has. The breakfast is amazing. Very peaceful sleep without any noise. A bit far from the old town where everything is but we can catch grab to go anywhere so cheap. Staff are friendly and attentive.
We would definitely stay here again

Leisure Family

6/10

Pleasant

24 Oct 2024

Chinwe

Amenities are ancient, one of the towels had stains on it. Room was upkeep after one night.

Business_and_leisure Self

2/10

Poor

29 Sep 2024

BYUNGKYU

1) Poor swimming pool, gym (too small swimming pool and water level is too low)
2) Only provide 1 card key
3) Slow elevator
4) Poor breakfast (food is nearly dried and no variety)

I will never stay here again.

Business

10/10

Exceptional

27 Aug 2024

Don

Good breakfast
Pool is a little small

Leisure Self

6/10

Pleasant

11 Aug 2024

Chien Kuo

Elevator is slow!

Leisure Friends

10/10

Exceptional

06 Aug 2024

Karen

The room was much larger than expected. It was actually more like an apartment than a hotel room and I liked that because it was comfortable. The place was clean the staff very friendly and helpful.
The one thing I would say is when I asked for more water I was old they only supply X number of waters per day. This is fine of course but since water is a basic commodity I would say sending two more bottles would not break the bank but make the customers feel comfortable.
That said, I would return because everything was excellent.

Business Self

8/10

Excellent

19 Jul 2024

Verified traveler

ロッテマートやビンコムセンターまでタクシーですぐです。

ホテルスタッフの気遣い、サービスはとても良く、とても快適に過ごせました。（日本語がわかる方もいました）
部屋をアップグレードしていただいた事は有難かったですが、バスタブ内でのシャワーがどう工夫しても洗面所が水浸しになる構造でそこだけ厳しかったです。
お湯の温度も安定せず、熱いお湯は時々しか出ませんでした。
それ以外は問題なく、また利用したくなるホテルでした。

Self

10/10

Exceptional

12 Jul 2024

Douglas

A suite we booked was very spacious and well appointed. The hotel staff was extremely pleasant and accommodating for out of country tourists. The breakfast was well done and convenient to start off each day. The spa was amazing and I think we got four massages while we were there. I highly recommend it.

Leisure Family

10/10

Exceptional

11 Jul 2024

Steffen

Utroligt venligt personale og et dejligt hotel

Super fint hotel, som opgraderede vores værelse ved ankomst og lod os tjekke ind tidligere. Fine værelser med god plads. Personalet ville virkelig gerne hjælpe med alt - engelsk var lidt svært ind imellem, men google translate virkede. Fantastisk morgenmad med venligt personale. Dejlig pool og gode badefaciliteter og spa

Friends_and_family Family

8/10

Excellent

09 Jul 2024

Sonia

Room was clean tidy, staff were helpful. The breakfast was amazing!

8/10

Excellent

15 Apr 2024

Alfredo

\"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update.\"

Leisure Friends

8/10

Excellent

14 Apr 2024

Alfredo

Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.

Leisure Friends

10/10

Exceptional

19 Jan 2024

Arvinder

Great service and great staff , excellent customer service

Leisure

8/10

Excellent

07 Jan 2024

Adrian

Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.

Leisure Family

10/10

Exceptional

30 Nov 2023

Yong

There is sauna and pool. Bidet and good mattress

Leisure Friends

10/10

Exceptional

20 Nov 2023

NGOC-LIEN

Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice.

The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!

10/10

Exceptional

31 Oct 2023

Stephen

Room was great and spacious. Breakfast buffet was average

10/10

Exceptional

07 Oct 2023

Precilla

Pleasant

Comfortable stay. Rooms large and spacious and staff very courteous.
Very nice experience overall.

Friends_and_family Family

10/10

Exceptional

16 Jul 2023

Rachel

The service in this hotel is outstanding. Staff are always available and helpful whenever you need them. One staff in particular, bellman Mr Viet, has been the most helpful member of staff so far on my travels. His English is so fluent, it really surprised me that he has never spent time in an English speaking country. He advised me of how to travel, where to go and was always friendly and happy to help, in a professional manner. I personally think he should be in a higher position.
The pool is a bit old. Massage was great from Lin. Great housekeeping.
The only down side to this hotel is the location from the old quarter and town. But taxi's are quick to arrive and cost around 100,000 VND (6 AUD). In the evenings a couple of nights there was really loud music coming from a neighbouring building.
All in all, i was happy with this hotel.

Leisure Self

8/10

Excellent

09 Jul 2023

Andrew

The Hotel is a little out of the Hanoi Old Quarter so the surrounding area is not really geared to tourists. However, the staff could not have been nicer or more helpful. They made our stay a pleasure.

Leisure Family

10/10

Exceptional

07 Jul 2023

Anbualagan

All was good except bed a bit hard.

Leisure Partner

10/10

Exceptional

30 Mar 2023

Ronwaldo Santos

This hotel truly offers an outstanding experience with its delicious breakfast, welcoming staff, and fantastic amenities including an indoor swimming pool, jacuzzi, steam room, and sauna bath. The relaxation opportunities are endless. Plus, it's conveniently located just 5KM from the old quarter area. Overall, this hotel is truly excellent.

Leisure Partner

10/10

Exceptional

13 Mar 2023

Randall G

Instead of writing another typical review about the property, I want to tell you about an event that occurred during our stay in Vietnam this week and how one person made an impact on the quality of our visit to this great country.

My wife and I booked an overnight excursion to Sapa through a local tour company. The company had agreed to pick us up at the hotel and asked us to be waiting outside at 6:30 AM. Let me add, I had confirmed our agreement and arrangements again the night before. We waited for an hour getting several different stories from the tour company as to why the driver hadn’t shown.

Around 7:35 AM, Mr. Chung, the hotel manager came outside personally to ask us what was happening. Upon explanation of our dilemma, Mr. Chung asked for the tour operator’s phone number. He then called to find out that the driver had apparently headed for Sapa and knowingly left us behind. I don’t speak the language so I have no idea what was said next but the thing. I know Mr Chung arranged for a taxi driver to chase down and meet the driver on hotel expense. He then even helped us carry our bags to the car. At the end of the day, my wife and I had a wonderful trip thanks to the actions of our hotel manager taking customer service to a new level. When we tried to thank him he was very humble and pretended it was nothing. But he didn’t know that I too work as a customer service manager and I realized the effort that he made to fix our problem was beyond the norm.

Leisure Partner

10/10

Exceptional

25 Nov 2022

Mee Hang Dennis

Everything is good.

Business Partner

10/10

Exceptional

18 Dec 2021

Ardeshir

I like. Very good

Leisure

10/10

Exceptional

11 Jul 2020

Teru

コロナのせいで、客足が少ない。でも朝飯の種類は減っていません。
お風呂もゆっくり堪能したし、バッチリでした。

Friends_and_family Family_with_children

10/10

Exceptional

07 Mar 2020

Brent

Great

Great unit and beautiful hotel

Partner

10/10

Exceptional

19 Jan 2020

Zack

Good hotel. Rooftop bar could have been a bit better

Business_and_leisure Self

10/10

Exceptional

05 Jan 2020

Verified traveler

We like this hotel and the Japanese influence. Big rooms at a reasonable price. Great staff.

Leisure Partner

10/10

Exceptional

05 Jan 2020

Verified traveler

We’re happy with our time in Super Hotel candle and would definitely return. Around 10 minutes from Hanoi centre

Leisure Partner

10/10

Exceptional

04 Jan 2020

Verified traveler

Good location, great staff. Large clean room with good amenities but bed a bit hard

Leisure Partner

10/10

Exceptional

31 Dec 2019

Amina

Great place! The hotel allowed up to have a late check out without paying.

Friends_and_family Family

6/10

Pleasant

25 Nov 2019

James

Not my favourite place in Hanoi

Bed far 2 hard for comfortable sleep. Not enough hot water. Noisy.

Business

8/10

Excellent

05 Nov 2019

Aaron

Good value room and comfy.

The manager at the front desk was outstanding! The other staff were also very good. The restaurant was ok and the pool facilities were very good. The dryer in the room and shower in the second bedroom did not work. The beds and pillows were very comfy and overall the stay was quite good.

Friends_and_family Family

8/10

Excellent

12 Aug 2019

Verified traveler

A bit out of the way

The hotel itself was clean and comfortable and had good amenities. With the exception of the front desk staff, not many spoke English so it was a bit more difficult to communicate. The location was better suited to a business trip than to a tourist visit as nothing of great tourist interest was within easy walking distance.

Family

8/10

Excellent

30 Apr 2019

Rowena

Great Stay

Hotel was beautiful; clean; good breakfast choices and friendly service staff

Partner

8/10

Excellent

15 Apr 2019

Carlos

Nice stay in Hanoi

Very nice stay in Hanoi, the hotel seems comfortable, has a small pool, sauna and gym, which seems to be enough. Great breakfast selection, very nice staff, very attend and polite. The location is kind of local, perhaps not the best for tourists, but a short taxi trip to other areas

4/10

Poor

04 Apr 2019

Verified traveler

Helpful staff & good breakfast. Meals in restaurant were average. Pool, spa and gym were closed for annual maintenance which must have been planned but no notification given at any point. Would have gone somewhere else if we’d known. Also, Skybar was closed and the other bar in lobby was limited in choice. Hotel is some distance from central Hanoi and, should you wish to walk there, the first part of the journey requires you to walk in the busy roads due to mopeds parked on pavement. Not suitable for young children.

Leisure Partner

4/10

Poor

03 Apr 2019

Verified traveler

A lot of the things that were a unique feature of the hotel such as the skyline bar and the pool were closed

Leisure Friends

8/10

Excellent

04 Feb 2019

James

Very nice hotel and location. A little tired but good facilities and very friendly staff. Loved our stay though and would stay again! Thank you and happy New Year!

8/10

Excellent

15 Sep 2018

Verified traveler

Good hotel with good staff and facilities. Location and street are messy but you can go to Hoang Hoa Tham street from there, you will discover an amazing area and typical ambiance.

10/10

Exceptional

19 Jun 2018

Audrey

Hotel excellent service

I had a delayed baggage during my trip. The front desk handle my issue with ease. They even helped me call to ensure my bag got here on time and it was reassuring. I’m happy with the help of the staff.

Excellent hotel

8/10

Excellent

19 Apr 2018

Verified traveler

Hotel staff were friendly. It was mainly catering for business customers so we were the odd ones. The pool was small but nice to relax and stretch. The sauna and steam room were on a timer which we could not fathom. Used spa for manicure and massage both lovely. Housekeeping ladies were very helpful. The food was very tasty and there was ample choice. There was a language barrier but we all overcame it and added to the ambiance of a new city. Would definitely return.

6/10

Pleasant

22 Feb 2018

Colin

OK but with some issues.

Ok, overall. Some issues:

1. Confusion on check in about the number of guests staying (despite the fact that I speak Vietnamese). Ultimately cleared up, but the attitude was essentially \"take it or leave it\".
2. Breakfast was the same each morning and somewhat sub-par.
3. Air conditioning seemed to be locked to the heating cycle with no ability to turn on cooling. Understand it was \"winter\" in Hanoi, but there were some days when it was a bit ward.
4. Bathroom a bit old and supbar.

On the positive side:

With exception of front desk on the first day (late pm check in), staff were very friendly and helpful.

The \"pillow\" cabinet that appears to be on each floor with choices of pillows was a neat different idea.

Not much to say for the surrounding area. I was staying here because of proximity to family for the Lunar New Year celebrations.

10/10

Exceptional

28 Jul 2017

Verified traveler

Great value. Had a convenient and pleasant stay.

Stayed three nights for my business trip to Hanoi. A bit far from the city's touristy districts, but very well located to the business centers in the city. Found this hotel is very convenient and pleasant. They provide a wide variety of food for the complementary breakfast. Good value.

8/10

Excellent

10 Jul 2017

Verified traveler

Nice place to stay, breakfast is OK.

4/10

Poor

22 May 2017

Verified traveler

Mediocre hotel with a low level of service

This hotel is priced high for the area. The rooms are OK, the appearance is OK, but the details really let it down. Heavy blackout blinds didn't extend past the window so at 5:15 light poured into the room and by then the neighborhood roosters and dogs were up too. I couldn't figure out how to use the shower. The japanese-oriented breakfast had limited selection though a very high staff ratio ensured that plates were whisked away before I was finished, spoiling the chance for a nice quiet breakfast. The real bone of contention was that I was a business traveler and needed the local \"red invoice\" to ensure that my company can pay for the room, but the hotel claimed to not be able to supply this because I booked through Expedia, despite my regularly booking hotels through Expedia and never having been refused a red invoice previously. I won't stay again.

6/10

Pleasant

16 Apr 2017

Teresa

Ok hotel in Hanoi

We stayed at the hotel 4 nights. The room was tidy and big (service apartment). The staff was friendly, but some of them didn't speak English very well. But they tried their best.

8/10

Excellent

27 Feb 2017

Verified traveler

Good cost performance

Wifi was too weak even for browsing.

10/10

Exceptional

31 Jul 2016

kurt

Nice hotel with great staff

Staff were very helpful throughout my stay. This is an older hotel, but it's clean and has character. Good location- slightly closer to the airport than staying in the old sector if Hanoi.

10/10

Exceptional

11 Jun 2016

Monica

Hanoi, Vietnam

Loved the niceness and ease of everything

8/10

Excellent

23 Feb 2016

Good size rooms, indoor pool and gym.

Friendly, good breakfast, easy to deal with. Roof top bar is a bit lack lustre. Gym has the basics. There is a sauna and steam bath. Food is good.

4/10

Poor

01 Jan 2016

Tom

This was not a 3 star hotel. The hotel was grubby, the carpets threadbare, the bedding and rooms were damp, we had a rodent walk between the ceiling and the floor above, the wires we were coming away from the plug sockets and the staff were more occupied with their phones than attending to guests. The laundry service was also expensive.

Family

10/10

Exceptional

11 Sep 2015

Denise

Like a palace amongst the trash,,

The area around the hotel is dirty and traffic is crazy, but once inside you are treated very well, the staff are lovely and the rooms are very good, tours are cheap, and Taxi into town is only about 120VND ($4.00) there are local shops all around the hotel and its only about 30 mins from the airport. The staff are wonderful, But they are a bit concerned about Japanese Tourists, because the Japanese don't like noise, and Australians are known to party hard, But if you respect that, they will help with every little detail... Great hotel, Great staff, great value

8/10

Excellent

17 Mar 2015

Ryan P.

Good experience.

I was upgraded to a serviced apartment, which included 2 bedrooms, living room, a kitchen with a laundry machine and stove. But no fridge! I asked at the front desk and they promptly brought a fridge, but it was a little strange. However, I can say that this is a pretty good hotel and doesn't get enough credit. Location isn't great, but it's a sort taxi to downtown and the area will change greatly in the next year or so with the addition of the new Lotte hotel down the street. Food at the restaurant was pretty good and much better than what other reviewers had suggested. I think my rom needed a through scrub, but was fairly clean. For the price, this is a great deal.

6/10

Pleasant

12 Feb 2015

Verified traveler

Nice hotel but in bad location

The hotel itself is nice, clean with friendly staff.
Hot water is good and powerful.
The rooms is big and spacious, with a small basin and many drawer.
There are many power plug with international adaptor so good for charging many devices.
Free wifi and free breakfast.

However, the wifi need to keep on logging in every time and wifi speed is not fast.
Once bath, the water will flow and wet the flow.
Corridor is dark.
The location is bad as there is nothing around the hotel.
Food serves in the hotel restaurant is not good.

6/10

Pleasant

04 Nov 2014

Not a bad location. It's near to many restaurants.

room is clean and comfortable to stay in. staffs are friendly and helpful. I would not mind to stay in the Hotel again if I visit Hanoi again. They have gym and steam bath, which is quite good.

8/10

Excellent

08 Sep 2014

V Forest

Not bad but a few inconvenient

We had personal affairs to attend in the west side of Hanoi so we thought that Candle location would be a plus: it is not so bad but it was difficult for the taxi to get to the hotel as Doi Can Road is one way for car (not for motorcycles) . For your information, It cost us 100 000 VNM$ (+_5$ USD) to get to the old town and 125 000 for coming back (we went there one night) Staff was very nice, smiling and friendly. We took the deluxe room- big enough but contrary to the description on Hotels.com, there was not a washer-dryer in the room and no indication of where there could be one. The air conditioning unit keep stopping In the middle of the night (we were there 4 nights) which was not so nice in September in Hanoi! Breakfast was good. Swimming pool need a bit of love: no towel, a bit dirty.. No air conditioning in the fitness center and no towel (well, sometime, they had facecloth ) . Overall, for the price, it is not a bad hotel.

6/10

Pleasant

12 May 2014

Verified traveler

nice hotel, strange neighborhood

The hotel was very nice, especially the pool, but we had some problems with our sink and toilet. Rooftop bar was overprices and not very fun. Not in the main downtown area but possible to walk to ho chip mihn museum (at least as possible as it is to walk anywhere in Hanoi). We did discover the weird and wonderful Hanoi Zoo because we were in this neighborhood even though it wasn't in any of the guidebooks its a must-see.

Partner

10/10

Exceptional

23 Feb 2014

wordup60

Pleasant surprise

Didn't expect too much, but the Candeo (or Candle, as it's in the process of rebranding to) will be my new default hotel in Hanoi. Lovely attentive staff, great location (there is life around the hotel, compared to the Crowne Plaza, which is out in the sticks), good breakfast, and a very decent price.

10/10

Exceptional

16 Feb 2014

Elena

tasty breakfast with the fantastic bakery

10/10

Exceptional

30 Jan 2014

Ellena

very clean hotel and tasty breakfast

very comfortable

Family

8/10

Excellent

02 Jan 2014

Robin

Great breakfasts

My stay was very comfortable with attentive and friendly staff. Room was made up every day to a high standard. I'm pleased to see that many hotels, like this one, are now putting notices up that they consider the environment so please hang up towel if you don't need it washed today etc. It was a bit annoying then that every single light (and there were many) was switched on after they had made up the room. This goes against the eco-message that many foreigners are concerned about. There were black outs at night but the hotel had a big generator for back out so no inconvenience to guests. Swimming pool was good so a shame that the complex is less than a year old and the tiles are beginning to fall off. The hotel looks good now but several things I noticed were of poor workmanship so will need repair before long. The electronic bidet was a new experience for me.

8/10

Excellent

30 Dec 2013

Verified traveler

A nice hotel

I stayed there for 5 nights. Location is good depending on where you wanted to be, but not too far from some major attractions. Hotel is nice and large and clean. They put me up in a very nice room and the stuff in the mini bar was all free, which was a plus. The gym facilities were also good. My only fault was that the dinner food was reserved as the breakfast food the following day. And I believe the breakfast food from the previous day was being reserved as the new breakfast for the current day. Solution? Skip all of the food in the hotel since it isn't good anyways. Go somewhere else for the food (which you should be doing anyways) and stay here for the nice facilities. The workers there were nice and friendly and inviting.

8/10

Excellent

17 Jan 2026

Hyunggon

아침 식사: 무난한 수준의 적절하고 맛있었습니다.
객실: 넓고 편안하고 적절하였으나, 바퀴벌레가 있었어서 조금은 아쉽습니다.
직원: 정말 친절하고 친근합니다.
주변: 오토바이와 차량의 경적 소리가 조금은 거슬립다만 그렇게 심각하지는 않습니다.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

MITSURU

フォーは美味しい

Leisure Friends

10/10

Exceptional

14 Jan 2026

Robin

Bra rum och bra wifi. Mindre bra frukost, trångt och snålt utbud.

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Kazunori

スタッフの対応良かった

Leisure

10/10

Exceptional

09 Jan 2026

Jose A

Bueno

Partner

10/10

Exceptional

09 Jan 2026

RYOICHI

My favorite point is the room. It's very clean.
I was able to relax.

I hope I can book your hotel again in the furture.

10/10

Exceptional

05 Jan 2026

RYOICHI

部屋も綺麗でスタッフの対応も親切でした。

8/10

Excellent

02 Dec 2025

Ki Fung

The bathroom hot water supply for shower is not hot enough.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Takehide

日本人には嬉しいホテル。
受付に日本語を話すスタッフさんがいます。
部屋カードキーが誤作動で開かなくなった事が有りましたが、話しが通じるのでとても話しが早かったです。
お部屋もオシャレにリニューアルされており快適です。
エレベーターホールに日本人語だけで書かれたポスターが有り、日本枕があったり、朝食ブッフェも料理前に日本語表記が全て書かれていて、何と味噌、納豆まで、日本人びいきを感じました。
周辺にはコンビニ、カフェや焼肉屋、日本食屋が数件しか無いので、少し不便ですが、ロッテマートには歩いて15分くらいでしょうか。
途中、5分くらい歩くとカフェが続く通りがあり、20件近く並んでました。
その周りはショッピングモールも有り無印良品、日本食も数軒有り思っていたより便利な場所でした。
本来なら旧市街辺りが良いのかも知れませが、帰りが朝早かった事で、少しでも空港近い方が良いかと探したホテルでした。
旧市街へは毎回グラブで20分くらいで行けました。
後、他のホテルで見ない、気使いがありました。毎日の清掃も、汚れた物や、足らない物をメモにして、カゴにいれて、ドア外に出す。
シーツを変えて欲しい時だけ、部屋に入る様になっており、無駄が無く、ベストなサービスで有ると感じております。
私は海外旅行が趣味で毎年様々な国に行ってますが、この様な対応のホテルは初めてです。
お客様に快適にして頂くにはどうすれば良いかと考えておられます。
スタッフの皆様、快適に過ごせました。
ありがとうございました。

Leisure Partner

8/10

Excellent

07 Oct 2025

HIROYUKI

部屋はとても広く快適に過ごせる事が出来ました。
コスパ良いと思います。

10/10

Exceptional

25 Sep 2025

HIDEO

ありがとうございました。

Business Friends