Name: The Five Residences Hanoi
Address: 345 Doi Can Str., Lieu Giai Wrd, Ba Dinh Dist., 345, Ha Noi, 100000, VN

The Five Residences Hanoi

Hanoi and North · Vietnam

345 Doi Can Str., Lieu Giai Wrd, Ba Dinh Dist., 345View location

41 reviews shown

10/10

Exceptional

29 Apr 2026

Yiting

Great for families

Family_with_children

10/10

Exceptional

03 Jan 2026

Brijesh

Great affluent property - good for big groups

Leisure Family

10/10

Exceptional

01 Jan 2026

Brijesh

Fantastic rooms and great hotel with good amenities. We had a group of 12 and often required support from the front desk staff who were always helpful. Mai Anh Nguyen, especially stood out and provided excellent service. Thank you!

Leisure Family_with_children

4/10

Poor

28 Dec 2025

Vikash

Breakfast was not good and checkout time is 12pm and my keys stop working from 11am

Leisure Family

8/10

Excellent

27 Dec 2025

Erwin

The property is a little old, need a deep or detailed cleaning. Dryer machine is not drying well, waisting of time to use.

Leisure Family

10/10

Exceptional

20 Dec 2025

Karen

Great services and very attentive!

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Joshua

Great stay!

8/10

Excellent

01 Dec 2025

Ramesh

Overall a good option for families

10/10

Exceptional

23 Nov 2025

Ngan Thi Kim

Customer service is excellent, big room and clean . I will be back when I go to Hanoi .

6/10

Pleasant

23 Nov 2025

Julie

The staff

10/10

Exceptional

12 Nov 2025

Louvedor

Is was wonderful

Leisure Partner

10/10

Exceptional

26 Sep 2025

Tom

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

Leisure Family

10/10

Exceptional

15 Aug 2025

JAMES

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

Leisure Family

8/10

Excellent

10 Aug 2025

REYNALDO

Excellent reception. Big , clean, rooms.
The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....

10/10

Exceptional

21 Jul 2025

kim anh

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!

Leisure Family

8/10

Excellent

20 Jul 2025

Jenna

Staff very helpful
Rooms very clean and great facilities
Pool and spa in good condition
Breakfast was really the only disappointment

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Quang Vinh

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying.

Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem.

Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi

Leisure Family_with_children

10/10

Exceptional

15 Mar 2025

Alvin Ka Hin

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.

Leisure Family

10/10

Exceptional

04 Jan 2025

Shahrukh

Great experience with family. Will visit again.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2024

Dinh

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.

Leisure Family

10/10

Exceptional

28 Dec 2024

Dinh

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.

Leisure Family

8/10

Excellent

25 Dec 2024

Terri

Big rooms and friendly helpful staff

Leisure

10/10

Exceptional

27 Nov 2024

David Andrew

It was a very nice place but too bad we only stayed one night.

Partner

10/10

Exceptional

26 Nov 2024

Thanh

Great services!
Food was just ok.
But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.

Business_and_leisure Partner

10/10

Exceptional

10 Oct 2024

Nicasio

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars

Leisure Family

10/10

Exceptional

08 Aug 2024

Hilary

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for.
I will certainly return and recommend to family and friends!
Great job!

Leisure Friends

8/10

Excellent

30 Jul 2024

Patrick

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.

Leisure Family

10/10

Exceptional

03 Jul 2024

Regine Fernandez

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

CHI NUN

Room is clean and staff is nice

Business

10/10

Exceptional

23 Dec 2025

CHI NUN

Room is cleaned and staff is nice

Business

8/10

Excellent

25 Nov 2025

NOBUTAKA

部屋、朝食、スタッフの方々等は良質。
エレベーターはタッチセンサー他、使い勝手が悪かった。

Leisure Friends

10/10

Exceptional

31 Oct 2025

Chingmei

這是我第一次來越南河內出差所入住的第二家飯店，我感到非常滿意，不管是房間裡面的空間或整潔，家電設備也都非常齊全，不管是家庭旅遊還是短期出差，我認為都非常的適合。櫃檯人員的接待與態度也都非常親切，我更要感謝 Mai Anh 的貼心幫忙，讓我在離開的前夕能夠帶著美好的回憶前往機場。

Business

10/10

Exceptional

14 Jun 2025

YONGGYU

아주 좋았습니다.
깨끗하고 시설도 좋고 수영장 헬스장 마사지 목욕탕 모두 좋았습니다.
가족 숙소로 딱입니다.

Business Family

10/10

Exceptional

03 Feb 2025

Ka ki

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.

Friends_and_family Family

6/10

Pleasant

16 Jan 2025

Seung-yeon

편리함, 편안함, 그러나 타월은 바꿔야

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.

Friends_and_family Family

8/10

Excellent

21 Nov 2024

shuichi

部屋が広くてゆっくり出来ました。

このホテルは、５star なのに値段が安くてびっくり☆彡
ゆっくり出来て快適に過ごせました。
少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね！

Friends_and_family Family

10/10

Exceptional

05 Oct 2024

YASUHIRO

5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。
朝食も美味しかったです、特にオムレツが絶品でしたね！
市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！
ハノイに駐在する時はぜひ使わせていただきます。

Leisure Family_with_children

10/10

Exceptional

20 Aug 2024

Saeko

Dear Ms. Mai to
六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

Leisure Family_with_children

10/10

Exceptional

10 Jul 2024

SANGHOON

계속 동남아쪽을 여행중 하노이에선 많이 아파서 고생을 좀 했습니다. 시설이나 환경도 좋았지만 스텝들의 세심한 배려에 감사합니다.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Good service!

Business Self