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Lotte Hanoi

Hanoi and North · Vietnam

No. 54 Lieu Giai Street Cong Vi Ward Ba DinhView location

9.4/10Excellent1,002 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Neighborhood8.8/108.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lotte Hanoi

Located 20 km from Noi Bai International Airport, this Hanoi hotel offers an excellent stay for both business and leisure travelers. Each room and common area boasts stunning views. The interior is tastefully designed with attention to detail.

After a long day, guests can enjoy various local and Western dishes at the restaurant and drinks at the bar before retiring for a restful night.

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With a stay at Lotte Hotel Hanoi in Hanoi (Cống Vị), you'll be a 2-minute drive from West Lake and 6 minutes from Hoan Kiem Lake.

This luxury hotel is 3 mi (4.8 km) from St. Joseph's Cathedral of Hanoi and 3.1 mi (5 km) from Hanoi Old Town Night Market. Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LED televisions.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.

Planning an event in Hanoi? This hotel has facilities measuring 13870 square feet (1289 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Gym
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
    • Rollaway bed fee: VND 822500.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Korean

    English

Nearby attractions

Lotte Center Hanoi 0.1 km / 0.1 mi
Embassy of the Republic of Korea 0.1 km / 0.1 mi
Vincom Center Metropolis 0.2 km / 0.1 mi
Australian Embassy 0.2 km / 0.2 mi
Embassy of Japan 0.3 km / 0.2 mi
Thu Le Park 0.4 km / 0.2 mi
Van Phuc Diplomatic Corps 0.6 km / 0.4 mi
Embassy of Brunei Darussalam 0.8 km / 0.5 mi
Embassy of the Republic of the Union of Myanmar 0.9 km / 0.5 mi
West Lake 1.6 km / 1 mi
US Embassy 1.7 km / 1.1 mi
Vietnam Museum of Ethnology 1.8 km / 1.1 mi
Museum of Ethnology 2.1 km / 1.3 mi
King's Island Golf Resort 2.1 km / 1.3 mi
Hanoi Stadium 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 318
  • Number of floors (main building): 38
  • Double rooms: 223
  • Suites: 81
  • Connecting rooms
  • hotel
  • City centre
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
Show 80 more facilities & services
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Medical service
  • Babysitting service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • Supermarket
  • Shop
  • GardenExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children playground
  • Kids’ club
  • Nightclub
  • Pub
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Vegetarian meal
  • Snacks
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Lotte Hanoi

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Lotte Hanoi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUBJUNIOR SUITE • CLUB • 1 Bedroom • 61 m²JSU.CB-2
    JUNIOR SUITE CLUBPhoto unavailable1 photo

    Lotte Hanoi

    JUNIOR SUITE CLUB

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB CITY VIEWJUNIOR SUITE • CLUB CITY VIEWJSU.CB-CV

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 46 m²TWN.DX-1
    TWIN DELUXEPhoto unavailable2 photos

    Lotte Hanoi

    TWIN DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER QUEEN BEDSUITE • PREMIER QUEEN BEDSUI.PE-QN

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-2

    Photos are not available for this room type.

    Lotte Hanoi

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Lotte Hanoi

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 46 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable4 photos

    Lotte Hanoi

    DOUBLE DELUXE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B-1

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Lotte Hanoi

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX-1

    Photos are not available for this room type.

    Lotte Hanoi

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUBSGL.CB

    Photos are not available for this room type.

    Lotte Hanoi

    SINGLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Lotte Hanoi

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB QUEEN BEDJUNIOR SUITE • CLUB QUEEN BEDJSU.CB-QN

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUBJUNIOR SUITE • CLUB • 1 Bedroom • 61 m²JSU.CB
    JUNIOR SUITE CLUBPhoto unavailable4 photos

    Lotte Hanoi

    JUNIOR SUITE CLUB

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB

    Room amenities

    • Disability-friendly bathroom
    • Ironing set
    • Minibar
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Wake-up service
    • Housekeeping
    • Slippers
    • Toiletries

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB KING BEDJUNIOR SUITE • CLUB KING BED • 1 Bedroom • 61 m²JSU.CB-KG
    JUNIOR SUITE CLUB KING BEDPhoto unavailable3 photos

    Lotte Hanoi

    JUNIOR SUITE CLUB KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE CITY VIEWSUITE • DELUXE CITY VIEWSUI.CV-DX

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE RUN OF HOUSEJUNIOR SUITE • RUN OF HOUSEJSU.RO-2

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGESUI.PT

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Lotte Hanoi

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Lotte Hanoi

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIER • 1 Bedroom • 147 m²SUI.PE-1
    SUITE PREMIERPhoto unavailable3 photos

    Lotte Hanoi

    SUITE PREMIER

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    147 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Lotte Hanoi

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Lotte Hanoi

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB

    Photos are not available for this room type.

    Lotte Hanoi

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Lotte Hanoi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB DELUXETWIN • CLUB DELUXE • 1 Bedroom • 46 m²TWN.CB-DX
    TWIN CLUB DELUXEPhoto unavailable5 photos

    Lotte Hanoi

    TWIN CLUB DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-DX

    Room amenities

    • Housekeeping
    • Slippers
    • Disability-friendly bathroom
    • Safe
    • Cot on demand
    • Wake-up service
    • Minibar
    • Hairdryer
    • Internet access
    • Extra beds on demand
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB CITY VIEWDOUBLE • CLUB CITY VIEWDBL.CB-CV

    Photos are not available for this room type.

    Lotte Hanoi

    DOUBLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 42 m²TWN.DX
    TWIN DELUXEPhoto unavailable4 photos

    Lotte Hanoi

    TWIN DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Minibar
    • Slippers
    • Bathrobes
    • TV
    • Internet access
    • Safe
    • Disability-friendly bathroom
    • Extra beds on demand
    • Cot on demand
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB DELUXERoom • CLUB DELUXEROO.CB-DX

    Photos are not available for this room type.

    Lotte Hanoi

    Room CLUB DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB QUEEN BEDTWIN • CLUB QUEEN BEDTWN.CB-QN

    Photos are not available for this room type.

    Lotte Hanoi

    TWIN CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Lotte Hanoi

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Lotte Hanoi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 99 m²SUI.DX-1
    SUITE DELUXEPhoto unavailable4 photos

    Lotte Hanoi

    SUITE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    99 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIERSUI.PE-2

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Lotte Hanoi

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB DELUXEDouble or Twin • CLUB DELUXEDBT.CB-DX

    Photos are not available for this room type.

    Lotte Hanoi

    Double or Twin CLUB DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Lotte Hanoi

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUB • 1 Bedroom • 46 m²DBL.CB-1
    DOUBLE CLUBPhoto unavailable4 photos

    Lotte Hanoi

    DOUBLE CLUB

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEW KING BEDJUNIOR SUITE • CITY VIEW KING BEDJSU.CV-KG

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Lotte Hanoi

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEW TWO BEDSJUNIOR SUITE • CITY VIEW TWO BEDSJSU.2B-CV

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Lotte Hanoi

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Lotte Hanoi

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM CITY VIEWSUITE • PREMIUM CITY VIEWSUI.CV-PI

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG

    Photos are not available for this room type.

    Lotte Hanoi

    SINGLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB DELUXEDOUBLE • CLUB DELUXE • 42 m²DBL.CB-DX
    DOUBLE CLUB DELUXEPhoto unavailable5 photos

    Lotte Hanoi

    DOUBLE CLUB DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-DX

    Room amenities

    • Disability-friendly bathroom
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Lotte Hanoi

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Lotte Hanoi

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Lotte Hanoi

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Lotte Hanoi

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Lotte Hanoi

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER CITY VIEWSUITE • PREMIER CITY VIEWSUI.CV-PE

    Photos are not available for this room type.

    Lotte Hanoi

    SUITE PREMIER CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lotte Hanoi

9.4
Excellent
1,002 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
8.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Angelynn
Convenient location attached to a mall. It was quite a hot summer, so it was easy to find restaurants and a supermarket without walking in the hot climate. The hotel served yummy food too.
Self
10/10
Exceptional
29 Jun 2026
Kien song
I think its a good area to stay.. near malls and eating places.. very comfortable and safe space
Friends_and_family Friends
10/10
Exceptional
18 Apr 2026
Kari
Best massage of my life at the spa! Indoor pool was chilly. Close to shopping, grocery store, Starbucks. Interior spaces and room were spotless. Very quiet at night for sleeping. Enjoyed my stay!
Self
10/10
Exceptional
17 Apr 2026
Anthony
The nicest hotel I’ve ever stayed in as far as the room is concerned, especially. Corner room on the 46th floor with a view in two directions. The bed is so big I could have shared it with the Jackson Five (minus Michael, of course). Convenient ledge above the bed and all light controls built into the headboard. Bath has tub and shower. Breakfast is pricey for Hanoi (about $28) but it’s a first-class buffet. Hanoi can be so hot and humid that it feels nice just to have alone time in this wonderful room.
Self
10/10
Exceptional
30 Mar 2026
Quoc
Very clean and nice
10/10
Exceptional
15 Mar 2026
Nadine
The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious.
Self
10/10
Exceptional
14 Mar 2026
Eddy
Great hotel love it
Self
10/10
Exceptional
08 Mar 2026
SAMUEL
Stayed During the Tet Holiday;
Hotel Staff were all lovely and helpful.
Special shoutout to the Concierge staff, who were able to find us a City Tour Guide working during the holidays.
We had an excellent stay and the Lotte Hotel Hanoi will be my first choice on my next visit to Hanoi
Family
10/10
Exceptional
01 Mar 2026
HIDEO
Great
10/10
Exceptional
13 Jan 2026
Cesar
Great hotel and club lounge
10/10
Exceptional
06 Jan 2026
Nami
사전에 부탁한 객실을 배당해 주셔서 깔끔하고 고급스러웠고 너무 좋았습니다.
체크인, 체크아웃도 빠르고 좋았구요
실망한 점은, 항상 느끼는 점이지만, 공항에서 도착했을때 도어맨이 없고 짐을 들어 주는 사람도 문을 열어 주는 사람도 한 명 없어 5성급 호텔다운 서비스 결여입니다
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
SANGMAN
Bar was well stocked, clean room, good service
Business
10/10
Exceptional
29 Dec 2025
Teodor
Great hotel and great staff. Plenty of amenities on site. Would go back.
Leisure Partner
8/10
Excellent
16 Dec 2025
Shu Wen
It was ok
10/10
Exceptional
13 Dec 2025
Tobe
Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities
.check out roof top bar😍
Partner
10/10
Exceptional
11 Dec 2025
Hosein
Excellent In all aspect ….
10/10
Exceptional
07 Dec 2025
Hosein
Staff, cleanliness , service, smiles, breakfast
Business_and_leisure Self
10/10
Exceptional
05 Dec 2025
Philip
Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
Leisure Partner
10/10
Exceptional
30 Nov 2025
MYEONGKYU
Good condition and close location from shopping mall
Business
10/10
Exceptional
24 Nov 2025
Mihail
Everything was good and comfortable
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Hai Sing
Mini Bar lack of snacks .
Business
10/10
Exceptional
03 Nov 2025
Colin
THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Leisure Self
10/10
Exceptional
29 Oct 2025
Hamid
Yes
10/10
Exceptional
22 Oct 2025
Robert
Excellent place
10/10
Exceptional
19 Oct 2025
William
Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
Leisure
10/10
Exceptional
18 Oct 2025
Robert
Loved the staff
10/10
Exceptional
18 Oct 2025
Thomas
Everybody was super nice. Beds were comfortable.n
10/10
Exceptional
10 Oct 2025
Ko Ko
very nice and perfect view to city
Leisure Partner
10/10
Exceptional
23 Sep 2025
Brian
Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Leisure Self
10/10
Exceptional
20 Sep 2025
Robert
Great hotel with magical views of Hanoi
10/10
Exceptional
23 Aug 2025
Diem
Only negative is that hotel lobby is on an upper floor.
8/10
Excellent
23 Aug 2025
Christopher ANTHONY
Nice hotel
Leisure Friends
10/10
Exceptional
11 Aug 2025
Chris Patrick
Professional service. Spectacular views
Leisure Self
10/10
Exceptional
23 Jun 2025
Mario Rodolfo
Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Leisure Family
10/10
Exceptional
28 May 2025
heryanto
Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food.
Business
10/10
Exceptional
27 May 2025
Kristine
Amazing stay as always!
Leisure Partner
10/10
Exceptional
11 May 2025
Ashley
.
Leisure
10/10
Exceptional
30 Apr 2025
charles
Top notch.
10/10
Exceptional
17 Apr 2025
Ba Truong
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Leisure
10/10
Exceptional
13 Apr 2025
Aidan
The staff was excellent, very wonderful stay.
Business_and_leisure Self
10/10
Exceptional
13 Apr 2025
Trac
Very nice and convenient hotel
Business
10/10
Exceptional
30 Mar 2025
Frank
Very clean, quiet and the staff were very obliging and helpful
Leisure Partner
10/10
Exceptional
26 Mar 2025
Neeraj
Unique place not that far from Hanoi old town
Leisure Family
10/10
Exceptional
15 Mar 2025
Nathan
Great hotel
Leisure Friends
10/10
Exceptional
10 Mar 2025
SHIN WOO
it was located heart of everthing you need
Business_and_leisure Family
10/10
Exceptional
08 Mar 2025
Feng
Always satisfied, highly recommended!
Business
10/10
Exceptional
05 Mar 2025
Alexander
I love Lotte. I stayed in one of the Suites with club lounge access. The gym, the spa, and pool are wonderful. The men’s sauna and indoor pools are well maintained and cleaned regularly. The club lounge is basically free dinner in the evenings, in case you don’t want to eat out. However, the best part of the lounge was AN, who works there. She was incredibly attentive to my business and personal needs while I stayed there. I joked that she was more of a concierge. Honestly, she made the best ça phe da I had my entire years of coming to Hanoi for business. I ventured often to Pharaoh bar too during my stay. One of the best jazz clubs in Hanoi. I will definitely stay again. One warming, beware the elevators…it’s a process as you have to one elevator to another if you have club access. I got embarrassingly lost twice.
Business_and_leisure Self
10/10
Exceptional
08 Feb 2025
Marika
Great location. Beautiful property. Lots of amenities. We loved it.
Leisure Partner
10/10
Exceptional
06 Feb 2025
Judy
Beautiful hotel. Lovely rooms with great bedding.
10/10
Exceptional
25 Jan 2025
Mhd
Great hotel with good restaurants and nice staff
10/10
Exceptional
24 Jan 2025
Wai Yee
Good hospitality
Leisure Self
10/10
Exceptional
21 Jan 2025
Prem
Hotel is beside a mall with lots of high end pastries and food.
Leisure Friends
10/10
Exceptional
16 Jan 2025
DJR.
Thumbs up
Leisure Self
10/10
Exceptional
14 Jan 2025
Adam
Amazing hotel. Easily the most attentive and welcoming staff I've ever known. Facilities are exceptional and well maintained. We absolutely loved it.
Only downsides: Pharoah bar singer was so loud we couldn't speak to each other, had to leave straight away.
Leisure Family
10/10
Exceptional
12 Jan 2025
Monica
Totally was good and food was delicious
Business Partner
10/10
Exceptional
08 Jan 2025
Van Hoa
Nice hotel. We love spa and sauna in the hotel.
Leisure Family
10/10
Exceptional
29 Dec 2024
Ranjani
Perfect experience
Leisure Partner
10/10
Exceptional
19 Dec 2024
Hiep
Beautiful property with many dining options and a beautiful roof-top bar. It is a little far from Hanoi Old Quarter, so grab is the way to go.

Prices are pretty expensive compare to local prices, so be prepared to pay U.S. prices, but otherwise, amazing hotel.
Leisure Family
10/10
Exceptional
13 Dec 2024
Martine
The property was walking distance of where I had to go. There is shopping and grocery at proximity. You can find restaurants in the surroundings
Business Self
10/10
Exceptional
30 Nov 2024
Jong
Excellent hotel
Leisure Self
10/10
Exceptional
29 Nov 2024
Jenny
Bit expensive but will come back.
10/10
Exceptional
27 Nov 2024
Takashi
Great location and rich experience
Business_and_leisure Self
10/10
Exceptional
25 Nov 2024
Jong
Very big spaces and convenient setting in the room , clean and beautiful . Buffet is excellent
10/10
Exceptional
24 Nov 2024
Samantha
One of the best hotels I have stayed in! Rooftop is so fun!
Business Self
10/10
Exceptional
10 Nov 2024
Denis Luc
Just Great
Business_and_leisure Partner
10/10
Exceptional
17 Oct 2024
Pac
Luxurious
Business Self
10/10
Exceptional
16 Oct 2024
michael
Fitness center and spacious rooms
Business Self
10/10
Exceptional
15 Oct 2024
Ik
Love this place.
Leisure Partner
6/10
Pleasant
16 Jun 2024
Tat Pui
No coffee machine in rooms ; over priced restaurants ; they should warn the guests not to wear overly casual clothing , sandals or slippers .
Business_and_leisure Self
10/10
Exceptional
29 May 2024
Aravind
Was convenient to get to my business meetings
Business Self
10/10
Exceptional
29 May 2024
lee
Great service, great room
10/10
Exceptional
24 May 2024
Dharmesh
Great hotel. Loved our stay here
10/10
Exceptional
19 May 2024
Gilles
Nice hotel and nice location. Plus shopping center at ground level.
Business Self
10/10
Exceptional
19 May 2024
Gilles
Nice hotel and nice location. Big shopping center on ground level.
Business Self
10/10
Exceptional
06 May 2024
Deva
I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites.
Leisure Partner
6/10
Pleasant
01 May 2024
Thomas
This hotel is pretty far from the Hanoi old quarter which is inconvenient because most shops, restaurants, and activities are in the old quarter. The property, staff and services are good.
Leisure Family
10/10
Exceptional
24 Apr 2024
Courtney
Absolutely beautiful hotel, we were blown away. One minor issue, we had requested later checkout which we were told there was a fee for - that’s fine so we agreed. Then when my husband checked us out, the gentleman said we wouldn’t be charged for the late checkout - we were delighted! Upon arriving home, we actually were charged. Not a huge deal, but we were a bit put off by it.
Leisure Partner
10/10
Exceptional
15 Apr 2024
Randell
This is one of the best hotels I’ve stayed since I been overseas,staff was very nice and helpful,great food,great living condition,cleaning staff great and check in and check out receptionist was great
Business_and_leisure Partner
10/10
Exceptional
08 Apr 2024
Dane
I already reviewed this hotel - it is an excellent hotel, with good service, located in the central part of Hanoi but not that close to walk to Hoan Kiem Lake or Old and French Quarters. However if you have the Grab app and Vietnamese SIM card in your phone, getting anywhere is efficient and easy. The only unfavorable point is the overwhelming smell of food in hotel's hallways - it has at least four restaurants on floors 59 and 63 so the smell of food penetrates the hallways and is unpleasant and heavy.
Leisure Self
6/10
Pleasant
05 Apr 2024
mohammed

Lotte hotel

Concierge, housekeeping and restaurant staff were great. Location and facilities were great as well.
WiFi was horrible - if you are there for work and need to use the internet - good luck.
Friends_and_family Friends
10/10
Exceptional
01 Apr 2024
Dane
Excellent hotel, friendly and helpful staff, great perks
10/10
Exceptional
28 Mar 2024
Dane
Excellent and new property. My room was a corner Junior Club Suite on the 56th floor with floor to ceiling wall windows on two sides, expansive views of West Lake, the Ho Chi Minh Mausoleum, Red River and other parts of Hanoi right in front of me. This room had Club privileges - breakfast, snacks and hors d'oeuvres were served for Club guests on the 59th floor, separately from other hotel guests. The staff was courteous, helpful. Joey, a Club Floor Manager, went out of his way to make my stay wonderful and memorable. Great job, Lotte Hotel Hanoi! If I return I'll stay with you again!
Leisure Self
10/10
Exceptional
28 Mar 2024
Christopher
The staff at the Lotte Hotel in Hanoi are very friendly and helpful. Restaurant in the Hotel are great and good value. Highly recommend staying there.
Leisure Partner
6/10
Pleasant
03 Mar 2024
Verified traveler

Not 5 star grade hotel

The restarnt to have breakfast, it is terrible. Nobody know how to service for the guest. They misunderstand .they need to manage guest and the guest must follow their order. Who is the manager in there the manager also don't know how to training their staffs for.thenguest service. Dishes prepared in restarnt are not suitable suze and purpose. It's same as 3 stars hotel in Vietnam.

Thw room conditions also not good. So many foods malfunction and brocken already then not yet repaired.

Just houskeeping try to keep good service but it's not enough to make guest feel satisfy.

The manager in this hotel must get audit fir whole manager what are they do for the guest satisfy or they stealing the money for the guest service satisfy to make their own belly feel full.
Business
10/10
Exceptional
25 Feb 2024
ida
The room is clean and comfortable
10/10
Exceptional
14 Feb 2024
Pete
Good all around
10/10
Exceptional
11 Feb 2024
Tashamel
Hands down, This is one of the best hotels in Hanoi. The staff is amazing, professional and friendly. They definitely kept us informed, about the fact that it’s a the Lunar New Year ( Year of the Dragon) celebration. Might affect opening time of the restaurants and other activities. Now, the rooms are very clean and well kept. Oh and did I mention, I loved the heated toilet seat 😂. The food is excellent and u can definitely expect to get excellent service too… The great location. Everything u need and more is at this hotel.. I would definitely recommend this hotel and I would definitely stay here again in the future…
Leisure Family
10/10
Exceptional
06 Feb 2024
Il Kyung
I enjoyed staying
10/10
Exceptional
05 Feb 2024
Steven
Well organized and very accommodating.
Business_and_leisure Self
10/10
Exceptional
24 Jan 2024
Sammy
Excellent hotel, excellent friendly service
Leisure Self
10/10
Exceptional
21 Jan 2024
Samuel
The location was perfect when you don't want hustle bustle of the Old Quarter. The Club Team leaded by Quynh Anh was excellent in settling in my new surroundings. The complementary welcome \"Sunset Buffet\" was fantastic as no other hotel that has it. Also, the complementary \"Afternoon Tea\" was welcoming and convenient. All in all, Lotte was a great hotel - I:ll be back when I am in Hanoi.
Business_and_leisure
10/10
Exceptional
15 Jan 2024
John
A well managed hotel, very clean, comfortable and convenient in terms of restaurant and shopping facilities. Will definitely return for any future Hanoi trip.
Leisure Partner
10/10
Exceptional
12 Jan 2024
Mark
Convient as there is a supermarket downstairs to buy souvenir before you leave the country
Leisure Family
10/10
Exceptional
27 Dec 2023
Lota

Lotte Hotel Hanoi 👍👍

We had a lovely stay at Lotte Hotel Hanoi. The staff go out of their way to accommodate us. They even let us leave our luggages while we travelled to Hoi-An for a few days so we don’t have to drag 2 big luggages with us.
My husband loved the club lounge privileges 😊
Partner
10/10
Exceptional
26 Dec 2023
Hui

Lotte Hanoi nice hotel and good value too.

Panoramic view of the city. Excellent service staff. Liked that the gym was spacious and well equipped. Lounge access with snacks and drinks made it much nicer.
F&B offerings at Lotte center next door sadly limited. Thank goodness for Pizza 4 plus .
Partner
10/10
Exceptional
16 Dec 2023
Carl

Fantastic, relaxing and good.

The staff were amazing, friendly and very efficient. The hotel is situated in a prime location with great facilities.
We were advised to stay at the hotel by friends and weren’t disappointed.
An excellent stay.
Partner
10/10
Exceptional
27 Nov 2023
Esteban
All I could say is that it’s worth it .The live music at the rooftop is amazing .
Business Partner
10/10
Exceptional
08 Nov 2023
Dennis
Excellent
10/10
Exceptional
03 Nov 2023
Ehab

True 5 star all the way

5 star hotel. Great customer service. Stunning view all around. Highly recommend
Friends_and_family Family
10/10
Exceptional
06 Oct 2023
Il Kyung
Clean and excellent food
Leisure Friends

Location & surroundings

Lotte Hanoi
No. 54 Lieu Giai Street Cong Vi Ward Ba Dinh, Hanoi And North, Vietnam

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Lotte Hanoi

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