Sakura Hotel

Vietnam , Hanoi and North
HANÓI, No 16 Lieu Giai Street Cong Vi Ward Ba Dinh Distri
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100 reviews shown

10/10

Exceptional

27 Apr 2026

Noor

I stayed at this hotel as a solo traveller and it was great. It was about an hour long train journey from Haneda airport. A 2 minute walk to Hatagaya station and overall a convenient location for transit (~15 mins to Shinjuku Staion). The hotel staff were friendly and helpful. The room was clean. The breakfast consisted of toast, soup, coffee, and orange juice. But there were other options nearby (local cafe and a McDonald's 2 mins away). I would definitely recommend to others.

Self

8/10

Excellent

26 Apr 2026

Laylaa

Very kind and helpful staff. Close to a station, convenience store, and pharmacy. Great that there were Muslim/halal friendly menu items.

Partner

10/10

Exceptional

22 Apr 2026

Brittney

Great staff. Small rooms. Rooms only get cleaned every 4 days.

Family

2/10

Poor

21 Apr 2026

Mary Jane

Staff were rude on arrival. I tried to check-in twice. First time, I kept getting interrupted by other guests trying to get their luggage and the staff kept catering towards them instead of asking them to wait their turn. I was then asked to step aside and the staff proceeded to finish with a guest that interrupted. The staff then forgot I was there and helped a guest that was behind me. When it was finally my turn, he was about to help another person who was behind me (after being asked by someone who appeared to be a tour staff) but the person behind me said to help me first. During check-in, he didn’t explain anything to me and just handed me the hotel information card. That’s not all. They only had one elevator that barely fit 2 ppl with 2 luggage. The hallway was dark. The room had a weird smell. The room was so small, you couldn’t open the fridge door completely. The AC was loud and dusty. The bed was stiff, and squeaky. I felt so uncomfortable, I left and booked elsewhere. If you choose to stay here, be wary.

Partner

10/10

Exceptional

20 Apr 2026

Dean Hussein

Staff was extraordinary nice and accommodating, the cafe attached had good food not much to complain about

Self

6/10

Pleasant

16 Apr 2026

everardo

Building is old, not the greatest looking room but did its job. Things to do around the area are plentiful, local food businesses are amazing, staff was extremely helpful. Recommend this place for the price and location if you dont mind your stay.

Family

6/10

Pleasant

13 Apr 2026

Deanna

Very small rooms but that’s typical for Japan. Our mattress was ready for replacement.
Staff were fantastic and even helped us book tickets for the baseball game.

10/10

Exceptional

12 Apr 2026

Imran

Convenient location

Family

8/10

Excellent

09 Apr 2026

mUNIR

nice location

Family

2/10

Poor

03 Apr 2026

Maria

The room we booked had mystery stains all over the walls and curtains. Smelled horribly of mildew and the AC vent was so dusty. Room size and bed were on the smaller size even for Tokyo. The only redeeming quality was how close it was to the station.

Family

10/10

Exceptional

03 Apr 2026

Patricio

Limited breakfast

10/10

Exceptional

01 Apr 2026

Pierre

Very nice, helpful and sincere staff. Lots of smiles and eager to assist. Diverse guests from all many countries. Interesting cafe with a variety of dishes including excellent curry. Some rooms can be small even for one so do your homework.

Partner

8/10

Excellent

30 Mar 2026

Patricia

Great place if you don’t need to be right in the heart of Shibuya. It is in a lovely area and it is close enough for us.
The room was great because we got four futons so my kids and I could all fit. Each with our own bed. It was nothing fancy and doesn’t have all the amenities that most Japanese hotels have but the staff were amazing and very helpful. And like I said, it was a really lovely neighborhood. If I was going to live near Shibuya, this would probably be where I would stay. It was a bit under the way for all of the action, but it was quiet so that was good. I would definitely stay there again.

Family_with_children

4/10

Poor

30 Mar 2026

Peter

For $373AUD a night it was the most expensive hotel. We expected a much better quality room. Breakfast was toast. The noise from the street in our building was terrible. We could not sleep before midnight. Not recommended.

6/10

Pleasant

17 Mar 2026

angelica kathrina

Sakura Hotel is conveniently located near the train station and surrounded by small restaurants, which makes getting around and finding meals easy. Family Mart is just in the corner. The hotel has small rooms but includes amenities like a laundry area and café. However, it felt quite expensive compared to the previous hotel we stayed at, which included a buffet breakfast for less. The hotel building itself isn’t very appealing, and it takes two train rides to reach Shibuya. Overall, good for location, but not the best value or aesthetics

Family

10/10

Exceptional

19 Feb 2026

Sage

It’s always a pleasure staying at Sakura Hotel Hatagaya. The staff are so welcoming and friendly, the free breakfast is always yummy, the location is perfect and the rooms are great. Always my go to when visiting Tokyo.

Family

10/10

Exceptional

31 Jan 2026

Timothy

The staff was very kind and the hotel had an adorable tradition of gathering recipes from their guests. The location is close enough to all of Tokyo without being too close! The rooms are small by western standards, but if your getting a hotel in Tokyo hopefully you already knew that.

Friends_and_family Friends

10/10

Exceptional

29 Jan 2026

Francis

I've always come back here every year. If you just need a good place to stay with easy access to train station, food and park. Single rooms might be too small if you're over 250 lbs.

Leisure Self

10/10

Exceptional

21 Jan 2026

Sumanee

Clean room! Staffs are friendly

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Anthony

Friendly staff

Leisure Self

10/10

Exceptional

14 Jan 2026

Gan

Good staff and best location

Business Self

10/10

Exceptional

13 Jan 2026

Kayden

Very nice for the price, highly recommend

Leisure Self

10/10

Exceptional

07 Jan 2026

Anamaye

Friendly staff and comfortable cozy room.

Leisure Self

10/10

Exceptional

05 Jan 2026

Mea

Very pleasant and great location

8/10

Excellent

01 Jan 2026

Hui

staff

Leisure Family

10/10

Exceptional

09 Dec 2025

Barry

The hotel itself is a 2 start hotel. Small but clean. The reason I would recommend this Hotel is Naoki who greeted up and checked us in. He was so nice and helpful during our 4 night stay. He made us feel at home. Also, the location is superb. Just two short stops from the hustle and bustle of Shinjuku Station. Around the hotel at Hatagaya Station are convenience Stores, and reasonably prices restaurants.

Leisure Family

10/10

Exceptional

07 Dec 2025

Victor

This was a lovely cozy space to stay! Attentive and helpful staff, and a great location. Will stay again!

Leisure Self

10/10

Exceptional

30 Nov 2025

Mohab

Staff was really sweet and great pricing

Leisure Friends

10/10

Exceptional

23 Nov 2025

Zulima

The hotel staff were the most pleasant and friendly people. They accommodated me with the most supportive way to any request or needs I had. The property was located in a quiet area. The breakfast included was simple and healthy.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Nada

My favorite stay thought my trip. The beds were uncomfortable but I figured they would be as I booked a traditional style room with mats on the floor. Otherwise, the staff was just wonderful, there was laundry by the office and everything you needed in that room! Everything is so close by including the station, and if you book here, be sure to try the bakery with the black label on the corner and the soy ramen across the main road hiding up the stairs (also sells tacos). I do not remember their names but I can guarantee they are the best! The ramen was the best ramen I had throughout my whole trip. I cannot rave enough about the staff and stay at this hotel! Book it, you will not be disappointed!

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Brodie

Kind staff, clean room

10/10

Exceptional

07 Nov 2025

IRALDA

Yes. The room was clean . Nice Japanese style treatment. Very homey.

6/10

Pleasant

01 Nov 2025

David

Staff us very helpful. The room is very small.

Partner

10/10

Exceptional

31 Oct 2025

Tyree

The complementary breakfast was Toast, coffee and juice. They did have a restaurant that you could order from but I just expected a little more.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Peyton

Good, clean, convenient place

8/10

Excellent

31 Oct 2025

Brandon

Staff was very friendly, room size is about what you except but you won’t be staying in your room for that long anyways. I recommend if you’re planning to explore Shinjuku/Shibuya area, there’s a train station just around the corner and it’s only 2 stops from Shinjuku station.

Leisure Self

8/10

Excellent

30 Oct 2025

Hitoshi

Breakfast was very simple but the quality of soup was very good.

Leisure Self

10/10

Exceptional

28 Oct 2025

Amy

Great breakfast of tea, coffee, juice, toast and homemade soup. Clean rooms and very close to the metro. Staff were wonderful. Very quiet location

Leisure Partner

4/10

Poor

26 Oct 2025

Svetlana

Really old motel , mold on the walls, mold smell Location is great close to transportation. Great customer service and food at Sakura cafe .

6/10

Pleasant

22 Oct 2025

Breanne

The location is impeccable

Leisure Self

8/10

Excellent

18 Oct 2025

ILMIRA

Friendly staff, convenient location, Sakura cafe offers tasty dishes .

10/10

Exceptional

12 Oct 2025

Sage

This was definitely the best hotel I’ve stayed at in Tokyo. It was very affordable, convenient and walkable from major stations. In a location that makes it easy to get around anywhere you want! The breakfast was delicious every morning, and the view from the window was very nice. The staff were very accommodating and kind, and I will definitely return to this hotel. I loved the area it was in and my overall experience here was wonderful. Thank you Sakura Hotel!!

Leisure Self

10/10

Exceptional

11 Oct 2025

Mark

Small room, for price good as quiet and staff are very nice and helpful. Soup always excellent. Basic toast coffee yet included and great start to day. Close to Hatagaya station

Leisure

10/10

Exceptional

30 Sep 2025

Michael

Staff was very helpful when I had issues with my Air Conditioner. 5 minute walk from the Hatagaya train station. Area is quiet, nice and cozy.

Leisure Self

6/10

Pleasant

30 Sep 2025

Tom

The room AC and area surrounding it was dirty.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Cindy

Hotel rooms were much older than expected with much wear evident. Futons were very thin so mostly sleeping right on the floor. The staff were kind and helpful. Close to Hatagaya station with convenience stores and food close by.

Leisure Family_with_children

4/10

Poor

20 Sep 2025

Lydi

Very expensive for a very small, noisy kind of dirty room that smelled like mold. The “breakfast” I paid extra for was just bread and broth.

Leisure Family_with_children

10/10

Exceptional

18 Sep 2025

Jeff

Laundry, small bread breakfast, very small rooms

Partner

10/10

Exceptional

03 Sep 2025

Emily

Stay here for sure.

8/10

Excellent

17 Aug 2025

JAY

Love the traditional setup of the hotel and hospitable staff.

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Thomas

Close to station

Leisure Family

10/10

Exceptional

30 Jul 2025

Verified traveler

Staff were great. Rooms a bit small and dated but completely fine for the price. Little bit loud on a night. Other than that can’t fault my stay.

Self

8/10

Excellent

26 Jul 2025

Ava

Tokyo finest

The hotel was great. Friendly staff and the room were nice. It's a beautiful place. I would definitely book it again.

Friends_and_family Friends

10/10

Exceptional

26 Jul 2025

qingping

Clean and friendly

8/10

Excellent

17 Jul 2025

Hung

The room is clean, staff and service are good. The breakfast menu needs more items other than bread and soup every day but soup is good.

Leisure Family

10/10

Exceptional

17 Jul 2025

nigel

Great budget hotel staff were wonderful

Leisure Self

10/10

Exceptional

16 Jul 2025

Gabriel

Great staff!

8/10

Excellent

30 Jun 2025

Rafik Muti

Great Staff.. just beds could

10/10

Exceptional

27 Jun 2025

Adnan

Sakura Hotel Hatagaya was a convenient place, close to many stores, restaurants, and transport links. On top of exploring the nice local area, I could walk to major areas like Shibuya. The staff was very friendly and helpful (such as with my luggage transportation) and the property had everything I needed. I can confidently give Sakura Hotel 5 stars, and would stay again.

Leisure Self

6/10

Pleasant

25 Jun 2025

Jason

Location was decent, staff was friendly

Really small and rundown. The staff was very friendly.

Partner

8/10

Excellent

11 Jun 2025

holly

The staff were great, however the rooms could use alot of work. Outlets corded ext need to be up dated.

Leisure Self

4/10

Poor

06 Jun 2025

Tammy

The drains in the bathroom needed cleaned and they smelled terribly. It made the entire room smell. The walls were very thin so I could hear the gentleman in the next room snoring all night. Additionally, you could not lower the temp of the room below 20 degrees Celsius so it was really warm.

The staff, on the other hand, were so warm and welcoming!!!! They were the best part of the stay!!!!

Leisure Family

8/10

Excellent

03 Jun 2025

Sean

Good location

Leisure Family

10/10

Exceptional

02 Jun 2025

nigel

All good

10/10

Exceptional

02 Jun 2025

nigel

Great budget hotel all good

Leisure

10/10

Exceptional

01 Jun 2025

Vanessa

Very convenient location to the metro and very friendly staff

Partner

10/10

Exceptional

31 May 2025

Stefano

Great!

2/10

Poor

31 May 2025

JENNIFER

it’s just very very very old . my friends room smelled like old socks , our bathroom smells like old gym lockers

Leisure Friends

10/10

Exceptional

26 May 2025

Reyna

Property was on the older side but convenient to train station. Staff spoke perfect English, which I appreciated. Rooms had multiple beds for bigger families. Recommend.

Leisure Family

10/10

Exceptional

22 May 2025

Ressie

Staff were nice and helpful

8/10

Excellent

21 May 2025

Emmanuelle

Very cute and accessible

6/10

Pleasant

20 May 2025

deepak

staff is good and helpful not much options in breakfast and a bad smell is always coming near wash basins and bathrooms we got room on 1st floor that we dont know and stairs are very narrow hard to take luggage there no lift available.other is all ok

Family

10/10

Exceptional

19 May 2025

Sophia

It was great staying here! We had easy access to to the Hatagaya Station. Staff was extremely nice and helpful. Breakfast and lobby was nice. Overall great place to stay near busy tokyo

Leisure Friends

8/10

Excellent

18 May 2025

raymond

The staff were all really friendly and helpful.
The restaurant / bar has an eclectic selection of international dishes and beers, as well as local options. If you don't fancy eating in, there are half a dozen restaurants less than a 2 minute walk away. There's a post office next door and a kombini / convenience store on the corner. They even have a currency exchange machine offering a competitive exchange rate.
It's very well located only 2 stops from Shinjuku station, with trains every few minutes.
The rooms are tiny, however that means they are nicely chilled after only a couple of minutes of switching on the air conditioning.
The mattresses are very firm, and the toilet paper is so thin you can see through it.

Leisure Self

10/10

Exceptional

16 May 2025

angie

It was very peaceful

Business_and_leisure Family

8/10

Excellent

15 May 2025

Jennie

Very nice staff and spacious room

10/10

Exceptional

15 May 2025

ilker

Simple yet accomodating. Quiet and relaxing. A short walk to convenience stores, restaurants and Hatagaya Station. No complaints whatsoever!

Leisure Self

8/10

Excellent

13 May 2025

Verified traveler

Surprisingly nice hotel

Good hotel, beds somewhat uncomfortable. Really helpful and nice staff, close to train and lots of shops nearby.

Friends_and_family Friends

10/10

Exceptional

12 May 2025

Alejandra

I went with my 3 kids (9, 16, 18 year olds) and it was perfect for us. We walked to many places and felt safe. The staff are amazing and super friendly. Everyone spoke really good English and they were all very helpful. Thank you!

Leisure Family_with_children

4/10

Poor

09 May 2025

SHEILAH

Likes; Staff are very nice. Beds are clean and comfortable!
Dislikes: The room is too tight for a family of 3 with luggages. Bathroom is soo tiny too with not enough space to put your personal toiletries. Tiny garbage too in the bathroom hence the bathroom ended up being too messy.

Leisure Family

10/10

Exceptional

09 May 2025

Jacob

The hotel employees were so incredibly nice. They spoke English very well and were so helpful throughout our stay with them. I will definitely be booking this same hotel next time I visit Japan!!

Leisure Friends

10/10

Exceptional

08 May 2025

Claudia

The staff were AMAZING!!! Will definitely return to this hotel!

8/10

Excellent

02 May 2025

Reece

Loved the area, and more importantly the staff were just wonderful. They helped us communicate with local businesses for reservations due to language barriers and also provided us with some great dining recommendations. The area was so quiet and chill. A perfect place to stay to escape a little bit of the noise in Tokyo and feel embraced by a local, authentic energy.

Leisure Partner

10/10

Exceptional

01 May 2025

Francis

I have been staying in this property at least once every I visit Japan. This place is really conveniently placed near a train station with access to Shinjuku and a walkable distance to Yoyogi. The prices are just right and friendly staff.

Leisure Self

10/10

Exceptional

26 Apr 2025

Chase

They did offer some deals that was exclusive that made it unique like a discounted tour and a dinning option where you made your own sushi.

Leisure Self

10/10

Exceptional

26 Apr 2025

Basel

Loved the spot

Leisure Friends

10/10

Exceptional

26 Apr 2025

rachael

Great staff!

Leisure Family

10/10

Exceptional

21 Apr 2025

Faz

Really nice hotel for the price, the manager is really nice man who made us feel very welcome & resolved a problem we had with our room instantly.
The rooms are generally small but we didn’t spend much time there. There is the Hatagaya station literally round the corner from the hotel & easy links to the main parts of Tokyo. A lovely bakery on the main rd where we picked up bakery items for lunch, hotel has a laundry area which was handy. I would recommend this hotel.

Leisure Family

10/10

Exceptional

19 Apr 2025

Barbara

It was a convenient place to stay.

Leisure Family

8/10

Excellent

19 Apr 2025

Lies

The hotel is situated in a nice and quiet area only 2 train stops from Shinjuku station.
The staff is very friendly.
There is a free breakfast and they provide shower gel, shampoo and conditioner in the room.
We found a very nice walk near by , it has a lot of cherry blossoms.

The room was very small , it was tricky with 2 large suitcases and ceilings are very low.
It is a bit old but very clean and only 2 plugs in the room.
There is a warning when showering as the steam can trigger fire alarm.

Leisure Partner

8/10

Excellent

11 Apr 2025

Alistair

Communication with staff in English was good. The continental breakfast was good. Location to train was 2 minutes away. Restaurant onsite and lots nearby.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Andrea

The staff was so nice, had a great location and decent size room, train station was close and took us anywhere we needed to go!

Friends_and_family Friends

10/10

Exceptional

05 Apr 2025

Ruby

Small hotel with everything that you need. Stayed April 3-5 with my 3 sisters. The bunk beds were comfy, clean sheets and towels. I love that they provide you with robes, slippers, in addition to all toiletries and you have a small fridge, coffee pot, microwave, etc. there’s a mini mart a few steps outside. The breakfast, although it’s just tea/coffee and bread with soup of the day, it’s sufficient to get you started. The staff though very little English are super nice and helpful. Everything was clean and proper. I would stay again.

Leisure Family

8/10

Excellent

30 Mar 2025

Berlin

We stayed at Sakura Hotel because it was close to Shimokotizawa (vintage shopping). It was a quiet neighbourhood, not too far from the station. Easy to find. Please note that the breakfast that is included is just bread/toast and soup. Didn’t mind considering the price of our stay. Simple hotel. Small rooms, similar to every other Tokyo hotel. Everything you need while you explore the city.

Leisure Partner

8/10

Excellent

29 Mar 2025

Laura

A nice place to stay that is quiet but close to transportation

Leisure Partner

4/10

Poor

27 Mar 2025

Rebekah

Our stay at this hotel was okay however we found it to be very dirty, the carpet was stained, the curtains were stained and it looked like it had not been cleaned. The bed was really hard when asking the night staff for an extra pillow they refused; the guy who was working on March/23/2025 was rude and not welcoming, he had little to no customer service skills. As well, it's on a separate line that you have to pay extra to get into the central part of the city. Not worth it- book a different hotel.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Patricia

The staff was amazing, but the room was tiny. Two people couldn’t pass each other between the bed and the desk, or even in the hallway!

Leisure Friends

10/10

Exceptional

23 Mar 2025

Michelle

The staff was very pleasant and went above and beyond my expectations to make sure I was comfortable and well taken care of. I really enjoyed my stay here.

Leisure Family

10/10

Exceptional

21 Mar 2025

Elisha

Very friendly and helpful staff, the room was a really good size for our family of four.

Leisure Family

10/10

Exceptional

19 Mar 2025

Alvin Kenneth

Nice and welcoming staff and very simple but clean living space! Appreciated the area and cleansliness.