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Five Star Westlake

Hanoi and North · Vietnam

162 A Hoa Ng Hoa Tha M Tay HoView location

9.6/10Excellent28 Reviews
Cleanliness10.0/1010.0
Comfort9.4/109.4
Condition9.8/109.8
Value9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Five Star Westlake

With a stay at Five Star Westlake in Hanoi, you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This aparthotel is 2.6 mi (4.1 km) from Hoan Kiem Lake and 2.6 mi (4.2 km) from St. Joseph's Cathedral of Hanoi.

Make yourself at home in one of the 35 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.

Featured amenities include luggage storage, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 9:00 PM.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Japanese

    English

Nearby attractions

West Lake 0.9 km / 0.6 mi
Hanoi Botanical Garden 1 km / 0.6 mi
Embassy of Japan 1.4 km / 0.9 mi
Embassy of Bulgaria 1.5 km / 0.9 mi
Embassy of the Republic of the Union of Myanmar 1.6 km / 1 mi
Embassy of Brunei Darussalam 1.6 km / 1 mi
Van Phuc Diplomatic Corps 1.6 km / 1 mi
Lotte Center Hanoi 1.8 km / 1.1 mi
Embassy of the Republic of Korea 1.8 km / 1.1 mi
Vincom Center Metropolis 2 km / 1.2 mi
Australian Embassy 2 km / 1.2 mi
Ho Chi Minh Museum 2.1 km / 1.3 mi
Thu Le Park 2.1 km / 1.3 mi
Quan Thanh Temple 2.2 km / 1.4 mi
One Pillar Pagoda 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Five Star Westlake

9.6
Excellent
28 Reviews
Cleanliness
10.0 /10
Comfort
9.4 /10
Condition
9.8 /10
Value
9.6 /10
Amenities
9.2 /10
15 reviews shown
10/10
Exceptional
08 Jun 2026
Kristin
Everything was amazing! Staff we very friendly and welcoming. The breakfast was really good when it was fresh. Angel made the stay even better with his hospitality
10/10
Exceptional
16 Mar 2026
Carolyn
The hotel is very well equipped, and very very clean. Breakfast was an amazing assortment of delicious choices all very fresh.
I would absolutely recommend this hotel and will stay again if I’m ever back in Hanoi
Friends_and_family Family
10/10
Exceptional
15 Sep 2025
Anthony
The staff was very friendly and very helpful
Leisure Self
10/10
Exceptional
27 May 2025
Carlos
The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location
10/10
Exceptional
27 Oct 2024
Amanda
Great hotel for the value. Super clean with amazing amenities for longer stays
Leisure Partner
10/10
Exceptional
31 May 2024
Richard A

Best Apartment Hotel in Hanoi, Vietnam

It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice
Partner
10/10
Exceptional
27 Jul 2023
My
Excellent service and attentive staff
Leisure Family
10/10
Exceptional
26 Jul 2026
TAKASHI
とても良い。
綺麗で問題ない、
サウナもあり快適。
また利用したい。
8/10
Excellent
05 Jul 2026
THI HONG NGOC
Everything was good, Staffs were nice, but compare to other hotels for the location, view, services... the price is a bit higher.
Self
8/10
Excellent
08 Jun 2026
Youngwon
체크인 친절하고
룸에서 바로바로 모든 서비스가 톡 으로 해결되었다
조식이 작지만 알차고 맛있고
수영장은 넓고 조용하고 좋았다
다만 아이들이 놀만한 실내 놀이터가 없어 아쉬웠다!
수영장 물이 좀더 깨끗하게 관리되길 바란다!
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Yasufumi
部屋は清潔で明るく、スタッフも丁寧
Business Self
10/10
Exceptional
19 Oct 2025
ERIC
Nice experience !
Friends_and_family Friends
6/10
Pleasant
09 Oct 2024
YOSHINORI
Good
Leisure Self
10/10
Exceptional
27 May 2024
Yong han

이용후기입니다

갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다
Partner
10/10
Exceptional
17 Feb 2023
Han
レビューがまだなかったから心配だったのだけど、Google mapのレビューを見てとてもよかったので、予約した。
結果、大正解。スタッフは親切、施設はクリーンに保たれ、部屋には洗濯機もあってとても便利!
またハノイにくるときには必ず泊まりたい!
Business Partner

Location & surroundings

Five Star Westlake
162 A Hoa Ng Hoa Tha M Tay Ho, Hanoi, Vietnam

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