Name: Cwd Hotel
Address: 20 Thuy Khue Str Ha Noi, HanÓi, 00000, VN

8/10

Excellent

30 Aug 2024

Christine

The hotel staff service was very good,property itself needs a lot of maintenance,having said that we enjoyed our stay,language was a barrier,but we survived with google translate.

Leisure

6/10

Pleasant

28 Oct 2018

JJP

Chose this hotel because it was in the quiet area of West Lake. The rooms are very nice - but the breakfast was poor in terms of both choice and quality. They paid little regard to customer service and even could not supply a street map!.
It could be a fabulous hotel - the management needs a good 'shake up' and staff should be trained!!

6/10

Pleasant

28 Mar 2018

PANG

A hotel near the lake

The lake view from my room was excellent, Walking along the side of the lake whether in the day or night is refreshing.
However, the walkways are not condusive as access to the lake from the hotel especially with the heavy traffic.

Partner

10/10

Exceptional

03 Jan 2018

Joseph

A splendid hotel

The service was wonderful and the staff was splendid. While it was a little far from the main area of Hanoi, it was right by a wonderful lake lined with all sorts of cafes and delicious delights.

8/10

Excellent

17 Jun 2017

Verified traveler

It's a government center for development and support of women in Vietname (or something like that)
The rooms need refurbishment as of 2017 but comfortable enough, very big and good views from the balcony to the lake.

6/10

Pleasant

21 Aug 2016

Untold

Basic Hotel with OK rating

The hotel look really old, the room is overall OK.

Good Point

1. They have balcony with nice sea view
2. Facilities/hotel room are clean.
3. The hotel staff is approachable and will assist you if you need anything.

Bad Point

1. The queen bed is really stiff and hard there is no cushion at all, you can feel every bed spring on the bed when you turn/move in bed.
2. The WiFi is unstable and slow, which is really frustrating.
3. The breakfast entitled buffet is daily repeated.

I gave a 3/5 star rating for this hotel, I think it can improve better.

6/10

Pleasant

16 Feb 2016

Michiel

Value for money for experienced Hanoi visitors

stayed here with my wife for a few days.
the location is a bit out of the city centre so not too convenient if you want to stroll around and visit the city (have to take taxi).
hotel is quite outdated and basic, with mold on the walls on places. big rooms, quite hard beds, simple breakfast and seems more tailored to local/domestic tourists. but the views (especially from the higher floors) are very nice. friendly and supportive staff

Partner

4/10

Poor

01 Oct 2015

Li Kieng

Should not be classified as Hotel

Nice view of lake, that's all. Good air con.

Have to walk 300 m to get food, if hungry, but only during the day. I arrived late, nothing to eat, not even in the hotel.

Maps have to be purchased.

If big tour group stays in hotel, breakfast will be a nightmare. No seats, no food. The staff do not replenish fast enough.

Not recommended unless you have no choice.

6/10

Pleasant

12 Jan 2015

Verified traveler

great view at great price

great view West Lake at bargain rates. Wifi a bit slow, but easy to connect multiple units. Steamy hot water with good pressure. spacious room. Breakfast was okay, coffee black & thick as oil, but good.

4/10

Poor

16 Jun 2019

Verified traveler

It's not good! Low Cost effectiveness.

It's not good! Low Cost effectiveness. High Cost, Old Facility, Poor Food, But Good View, Not Good Wifi Speed

4/10

Poor

15 Jun 2019

Verified traveler

Suite room is quite spacious but sofa must be cleaned.
Breakfast is so poor that I usually go to buncha restaurant near the hotel even though I was given breakfast vouchers.

2/10

Poor

19 Mar 2019

Verified traveler

エクスペディア情報と違いがありすぎです

Friends_and_family

4/10

Poor

05 May 2017

KWAN JIK

별로 추천하고싶지않음
환대, 전날에 콜택시 예약 제시간오지 않음
사후관리 조치 미흡

Family

4/10

Poor

14 Oct 2016

Verified traveler

お勧めできないホテル

要望したベットタイプが違い、フロントに申し入れたが言葉が通じず我慢した。
朝の食事も、品数・量が少なく８時過ぎに行くと無いものがあった。
２度目の利用はない。

4/10

Poor

16 Jun 2016

Verified traveler

寝るだけと割り切るなら良いんじゃないですか。

Wifiがオープンなので時間によっては遅すぎて使い物にならない。あるはずのランドリー設備がない。客層が悪すぎ。掃除が適当で、使われた歯ブラシが普通においてあったり、朝食がショボすぎたり、フロントスタッフが英語を話せなかったり、お湯が出なかったり、建物は大きくても(古いです)、中身がスカスカって印象です。

ビジネスに使うと後悔すると思います。寝るだけと割り切って、格安で予約できれば使うホテルだと思います。

8/10

Excellent

22 Dec 2015

Verified traveler

値段相当でも他に比べれば満足

ホテル自体は古いですが、部屋も広く、西湖も見れて、値段の割に満足できました。ただ、今回泊まった部屋は、バスルームの変な臭いが部屋にこもりましたが、締切ることで対応できました。同じエリアの同レベルのホテルではいい方だと思います。

8/10

Excellent

09 Sep 2015

JUNSIK

만족

갸격에 비하면 만족
위치도 좋았고요