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Pan Pacific Hanoi

Hanoi and North · Vietnam

Thanh Nien Road Ba Dinh District, 1View location

8.8/10Excellent986 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Location8.0/108.0
Neighborhood8.0/108.0
Quality10.0/1010.0
Value8.6/108.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pan Pacific Hanoi

Pan Pacific Hanoi offers 273 elegantly furnished rooms and suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The hotel also has an impressive collection of 56 fully equipped serviced suites catering to the needs of extended-stay travellers.

Savour a diverse range of international dishes from the all-day-dining restaurant or indulge in exquisite cuisine at our Chinese restaurant. Our lobby bar provides a relaxing ambience for guests to unwind after a long day.

With 12 versatile meeting spaces, including a pillarless ballroom that can host up to 450 guests, the hotel provides the ideal venue for corporate meetings and grand banquets.

Complete with an indoor pool with natural skylight, well-equipped fitness centre and rejuvenating spa, Pan Pacific Hanoi offers a refreshing new experience in the capital of Vietnam.

Read more about this hotelShow less

A stay at Pan Pacific Hanoi places you in the heart of Hanoi, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. This family-friendly hotel is 1.2 mi (1.9 km) from Dong Xuan Market and 1.4 mi (2.2 km) from Quan Chuong Gate.

Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hanoi?

This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets not allowed

Important information

  • You need to know
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 0100113141
  • Optional fees
    • Fee for buffet breakfast: approximately USD 23.1 for adults and USD 11.55 for children
    • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 1450000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Vietnamese

    Russian

    Korean

    Malay

    Japanese

    English

    Chinese (Mandarin)

    French

Nearby attractions

West Lake 0.1 km / 0.1 mi
Tran Quoc Pagoda 0.4 km / 0.3 mi
Quan Thanh Temple 0.9 km / 0.6 mi
Hanoi Botanical Garden 1.3 km / 0.8 mi
Cua Bac Church 1.4 km / 0.9 mi
Hang Dau Water Tower 1.6 km / 1 mi
Ba Dinh Square 1.7 km / 1.1 mi
Ho Chi Minh Mausoleum 1.7 km / 1.1 mi
Presidential Palace 1.8 km / 1.1 mi
Dong Xuan Market 1.9 km / 1.1 mi
One Pillar Pagoda 2 km / 1.2 mi
Hang Ma Street 2 km / 1.3 mi
Imperial Citadel of Thang Long 2.1 km / 1.3 mi
Syrena Shopping Center 2.1 km / 1.3 mi
Quan Chuong Gate 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2011
  • Number of floors (main building): 20
  • Double rooms: 280
  • Suites: 23
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Airport
Show 79 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fiExtra charge
  • Local and international calls
  • Transfer service
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Private pool
  • Library
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Breakfast room
  • Rooftop bar: 1
  • Conference room
  • Meeting room: 6
  • Projector
  • Conference hostess
  • Secretarial service
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Indoor freshwater pool: 1
  • Indoor heated pool: 1
  • TV lounge
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Halal mealExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER TWO BEDROOMSSUITE • PREMIER TWO BEDROOMSSUI.B2-PE

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE PREMIER TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIER WITH VIEWSTWIN • PREMIER WITH VIEWSTWN.PE-WV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIERSUI.PE-1

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LAKE VIEWSTUDIO • LAKE VIEWSTU.LK

    Photos are not available for this room type.

    Pan Pacific Hanoi

    STUDIO LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIER WITH VIEWSRoom • PREMIER WITH VIEWSROO.PE-WV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIER • 1 Bedroom • 90 m²SUI.PE
    SUITE PREMIERPhoto unavailable2 photos

    Pan Pacific Hanoi

    SUITE PREMIER

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    90 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE

    Room amenities

    • Safe
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Extra beds on demand
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Plug adaptor
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER WITH VIEWSDOUBLE • PREMIER WITH VIEWSDBL.PE-WV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SEA VIEW WITH BALCONYDouble or Twin • SEA VIEW WITH BALCONYDBT.BL-VM

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin SEA VIEW WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SEA VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIER • 1 Bedroom • 35 m²DBL.PE-1
    DOUBLE PREMIERPhoto unavailable3 photos

    Pan Pacific Hanoi

    DOUBLE PREMIER

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-1

    Room amenities

    • Desk
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Extra beds on demand
    • Toiletries
    • Bathrobes
    • Slippers
    • Fan
    • Cable TV
    • Plug adaptor
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE LAKE VIEWRoom • DELUXE LAKE VIEWROO.DX-LK

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEWAPARTMENT • CITY VIEWAPT.CV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    APARTMENT CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2-4

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SINGLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 35 m²DBL.CB-KG
    DOUBLE CLUB KING BEDPhoto unavailable2 photos

    Pan Pacific Hanoi

    DOUBLE CLUB KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Room amenities

    • Extra beds on demand
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Desk
    • Bathrobes
    • Slippers
    • Fan
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Housekeeping
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB CITY VIEWDOUBLE • CLUB CITY VIEWDBL.CB-CV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH BALCONYSTUDIO • WITH BALCONYSTU.BL

    Photos are not available for this room type.

    Pan Pacific Hanoi

    STUDIO WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUB CITY VIEWSINGLE • CLUB CITY VIEWSGL.CB-CV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SINGLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLUBTRIPLE • CLUBTPL.CB

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TRIPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB CITY VIEWRoom • CLUB CITY VIEWROO.CB-CV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE LAKE VIEWSINGLE • DELUXE LAKE VIEWSGL.DX-LK

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SINGLE DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB CITY VIEWDouble or Twin • CLUB CITY VIEWDBT.CB-CV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB KING BEDTWIN • CLUB KING BEDTWN.CB-KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIER RIVER VIEWRoom • PREMIER RIVER VIEWROO.PE-RV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room PREMIER RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER WITH VIEWSDouble or Twin • PREMIER WITH VIEWSDBT.PE-WV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2STU.C2

    Photos are not available for this room type.

    Pan Pacific Hanoi

    STUDIO CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIER • 1 Bedroom • 35 m²TWN.PE
    TWIN PREMIERPhoto unavailable2 photos

    Pan Pacific Hanoi

    TWIN PREMIER

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE

    Room amenities

    • Safe
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Turndown service
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Make-up mirror
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Telephone in the bathroom
    • Soundproof room
    • Children share the bed with parents
    • Smoke detector
    • Satellite TV
    • Fan

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 1STUDIO • CAPACITY 1STU.C1

    Photos are not available for this room type.

    Pan Pacific Hanoi

    STUDIO CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE ONE BEDTWIN • DELUXE ONE BED • 1 Bedroom • 35 m²TWN.1B-DX
    TWIN DELUXE ONE BEDPhoto unavailable3 photos

    Pan Pacific Hanoi

    TWIN DELUXE ONE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B-DX

    Room amenities

    • Extra beds on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Housekeeping
    • Plug adaptor
    • Satellite TV
    • Fan
    • Slippers
    • Bathrobes
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 35 m²TWN.DX-1
    TWIN DELUXEPhoto unavailable4 photos

    Pan Pacific Hanoi

    TWIN DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Room amenities

    • Bathroom
    • Slippers
    • Bathrobes
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Hairdryer
    • Bathtub
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUBSGL.CB

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SINGLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE ONE BEDDOUBLE • DELUXE ONE BED • 1 Bedroom • 35 m²DBL.1B-DX
    DOUBLE DELUXE ONE BEDPhoto unavailable4 photos

    Pan Pacific Hanoi

    DOUBLE DELUXE ONE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B-DX

    Room amenities

    • Extra beds on demand
    • Wake-up service
    • Housekeeping
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Plug adaptor
    • Fan
    • Slippers
    • Bathrobes
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 2 Bedrooms • 100 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable4 photos

    Pan Pacific Hanoi

    SUITE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–3 • Adults: max. 1 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Rollaways on demand, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Plug adaptor
    • Fan
    • Slippers
    • Bathrobes
    • Housekeeping
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Individually adjustable air conditioning
    • Safe
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Extra beds on demand
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 1 Bedroom • 35 m²TWN.EJ
    TWIN EXECUTIVEPhoto unavailable2 photos

    Pan Pacific Hanoi

    TWIN EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Room amenities

    • Wi-fi
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Plug adaptor
    • Cable TV
    • Fan
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM WITH VIEWSRoom • PREMIUM WITH VIEWSROO.PI-WV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB WITH VIEWSRoom • CLUB WITH VIEWSROO.CB-WV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
    DOUBLE DELUXEPhoto unavailable4 photos

    Pan Pacific Hanoi

    DOUBLE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Room amenities

    • Room size (sqm)
    • Wi-fi
    • Slippers
    • Toiletries
    • Bathrobes
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 50 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable4 photos

    Pan Pacific Hanoi

    SUITE WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Room amenities

    • Individually adjustable air conditioning
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Slippers
    • Bathrobes
    • Toiletries
    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONY • 1 Bedroom • 50 m²SUI.BL
    SUITE WITH BALCONYPhoto unavailable4 photos

    Pan Pacific Hanoi

    SUITE WITH BALCONY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Room amenities

    • Balcony
    • Safe
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Housekeeping
    • Plug adaptor
    • Cable TV
    • Fan
    • Slippers
    • Bathrobes
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Extra beds on demand
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIER WITH VIEWSSINGLE • PREMIER WITH VIEWSSGL.PE-WV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SINGLE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Pan Pacific Hanoi

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE LAKE VIEWTWIN • DELUXE LAKE VIEWTWN.DX-LK

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Pan Pacific Hanoi

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUB • 1 Bedroom • 35 m²DBL.CB-1
    DOUBLE CLUBPhoto unavailable4 photos

    Pan Pacific Hanoi

    DOUBLE CLUB

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    Room amenities

    • Safe
    • Housekeeping
    • Plug adaptor
    • Fan
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Bathroom
    • Individually adjustable air conditioning
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Bathtub
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIERTWN.PE-1

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL-1

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE LAKE VIEWDOUBLE • DELUXE LAKE VIEWDBL.DX-LK

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    Pan Pacific Hanoi

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER ONE BEDROOMSUITE • PREMIER ONE BEDROOMSUI.B1-PE

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE PREMIER ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB QUEEN BEDTWIN • CLUB QUEEN BEDTWN.CB-QN

    Photos are not available for this room type.

    Pan Pacific Hanoi

    TWIN CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIERSINGLE • PREMIERSGL.PE

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SINGLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER KING BEDSUITE • PREMIER KING BEDSUI.KG-PE

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Pan Pacific Hanoi

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE LAKE VIEWDouble or Twin • DELUXE LAKE VIEWDBT.DX-LK

    Photos are not available for this room type.

    Pan Pacific Hanoi

    Double or Twin DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pan Pacific Hanoi

8.8
Excellent
986 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
8.0 /10
Neighborhood
8.0 /10
Quality
10.0 /10
Value
8.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Consuelo
The service from the door to room to checkout was impeccable. The staff were kind and efficient. We were offered an amazing upgrade based on availability and our stay and will definitely be coming back.
Family_with_children
10/10
Exceptional
18 Jul 2026
Nhy
Great
8/10
Excellent
18 Jul 2026
ANDREW
Staff is friendly and accommodating. Rooms are looking a bit dated— the artwork and carpet look like 1980’s-90’s. I booked a premier lake view with King bed, but the bed size was closer to a queen. Pillows and bedding were not of high quality. Air conditioning blew air but it was not chilling properly, even after engineers checked it. It has gotten to be an older building that needs some TLC in the rooms.
Self
8/10
Excellent
17 Jul 2026
shawn
The property is pretty old. Some of the things in the room are not working properly like electric outlets.
Business
10/10
Exceptional
11 Jul 2026
Thuc
Good
Family_with_children
6/10
Pleasant
16 Jun 2026
Sushanta Kumar
Goog
10/10
Exceptional
13 Jun 2026
THI NGUYET
Very comfortable and Excellent service
Friends_and_family Family
10/10
Exceptional
30 May 2026
Ian
Really enjoyed our stay here. The hotel is beautiful, the breakfast was fantastic, the staff very friendly, and the room was quiet, comfortable, and well-stocked with everything you might need. Even had a beautiful view. The pool is nice (covered to keep you out of the sun if needed) and the gym is very large and well-equipped. A short walk to the lake and many amenities and restaurants close by. A very short cab ride to the French district. I've stayed in Hanoi many times and much prefer this area to the French district, which as mentioned is an easy quick trip if you want to visit it. Would highly recommend this hotel to anyone staying in Hanoi. Numerous tour busses come by in the mornings to pick up guests and although I did not do any tours it looks like you can go anywhere right from the hotel front door (Ha Long Bay day trips, etc). Would definitely stay here again.
Partner
6/10
Pleasant
31 Mar 2026
Mary Jo
Stayed here one night after trip to Halong Bay and have to say staff was wonderful and attentive. However the conditions of the hotel left little to be desired. The lobby was welcoming with fresh scents, but as soon as we went to our room on the 7th floor we were overwhelmed with old musty smell of mold and old smoke scent which continued in our room. The smell was almost unbearable. The room was very spacious and was even provided extra towels. Also shower had great water pressure. The room would have been better if the old carpet did not feel so grimy. Had to wear slippers entire time because did not want to touch carpet. Also not a whole lot within walking distance after staying in old quarters. Overall I would expect higher quality for the price.
Partner
10/10
Exceptional
25 Mar 2026
Cathy
Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.
Friends
8/10
Excellent
23 Mar 2026
Richard
All good
Partner
10/10
Exceptional
20 Mar 2026
Susie
We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!
Family_with_children
8/10
Excellent
26 Feb 2026
Murray
Older hotel.
8/10
Excellent
20 Feb 2026
Barbara
This is an older hotel and can use a tune up. Staff were great. Carpet in our room were soiled. Bathroom shower leaked and as a result the floor was covered with water when we stepped out. Location is good. Easy walking to the old quarter.
6/10
Pleasant
19 Feb 2026
Brian
good
10/10
Exceptional
10 Jan 2026
Ramanand
Excellent service. Had few issues at the start but the manager handled it so professionally.
10/10
Exceptional
04 Jan 2026
Ashish
Great Hotel with
Leisure Partner
10/10
Exceptional
23 Dec 2025
Hua
excellent
6/10
Pleasant
02 Dec 2025
Ian

Dated property in a decent location.

Property is quite dated.
Business
8/10
Excellent
14 Nov 2025
Kevin
Good breakfasts. Nice staff. Good location.
Leisure Partner
10/10
Exceptional
07 Nov 2025
Ronald
Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday.
Partner
8/10
Excellent
31 Oct 2025
Tony L.
Staff awesome, food buffet excellent, neighborhood good.
Business Self
10/10
Exceptional
04 Sep 2025
Linh
Chị Hoa lễ tân rất nhiệt tình, vì có bé nhỏ nên c giúp gia đình mình có phòng luôn dù mình check in sớm. C cũng tư vấn đặt chỗ trên bar xem máy bay tổng duyệt. Các bạn nhân viên trên bar rất tuyệt vời và nhiệt tình. Khung cảnh thì đẹp khỏi bàn rồi. Bathtub có chút vấn đề vì nước chỉ chảy qua vòi hoa sen chứ không từ vòi của bathtub.
Leisure Family_with_children
10/10
Exceptional
17 Aug 2025
Brian
Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price
Leisure Self
10/10
Exceptional
12 Aug 2025
Jonathan
Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well.
Leisure Partner
6/10
Pleasant
28 Jul 2025
Thuy
The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
8/10
Excellent
24 Jul 2025
Tarsem
Good property
Leisure Partner
2/10
Poor
25 Jun 2025
Gina
It feels like the staff only care about foreign guests and treat them better, while Vietnamese guests are not given the same attention or respect.
Business_and_leisure Family
8/10
Excellent
23 Jun 2025
Jeonga
Good location.
Family
10/10
Exceptional
17 Jun 2025
Han Nee
It was a good experience.
Leisure
6/10
Pleasant
26 May 2025
Angela
Hotel is clean but furnished is old for a 4 or 5 stars hotel. Not impressive.
Leisure Family
8/10
Excellent
09 May 2025
Huseyin

Some renovations needed

Good location but little old
No AC control
bathrooms little old fashioned
Teras bar is great Breakfast is very good
Self
10/10
Exceptional
06 May 2025
Rick
Friendly staff. Great location . View from rooftop lounge was outstanding.
Leisure Family
8/10
Excellent
05 May 2025
Gilbert
A good hotel but air conditioning old and breakfast room too small.
Friends_and_family Friends
6/10
Pleasant
04 May 2025
Aiden
I'd say extremely over priced for a mediocre room that they call suit!
Leisure Family
10/10
Exceptional
02 May 2025
ANDRES
Location is great. Close enough to the old quarter, but out of the chaos. Hotel staff is great. Excellent breakfast.
Leisure Partner
2/10
Poor
21 Apr 2025
parisa
Too old
10/10
Exceptional
06 Apr 2025
Min Wei
Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa.
Leisure Friends
10/10
Exceptional
30 Mar 2025
Liudmila
We stayed at this hotel for one night after our Halong Bay cruise, and it was a fantastic experience. The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special.
The spa and gym facilities were excellent, providing a relaxing and enjoyable way to unwind after our trip. One of the highlights was the rooftop bar, which had a great atmosphere—perfect for evening cocktails and even a lovely spot for an afternoon lunch.
The only small downside is that the hotel is a bit far from the Old Quarter, but if you’re looking for a peaceful stay with great amenities, this is a wonderful choice.
Would definitely recommend it for a relaxing and comfortable stay!
Family
8/10
Excellent
17 Mar 2025
Verified traveler
Conveniently located, well appointed hotel at a reasonable price .
Partner
10/10
Exceptional
10 Mar 2025
Hakan
gym pool yoga class
Business Self
10/10
Exceptional
18 Dec 2024
John
Such great attention to detail. Responsive staff. Impeccable.
Business_and_leisure Partner
10/10
Exceptional
07 Dec 2024
Deborah
Room was a little outdated with old furniture but the view of the river made up for it .
Leisure Family
10/10
Exceptional
10 Nov 2024
Hernán
Un hotel increíble con facilidades y muy conveniente en Honai
Leisure Self
10/10
Exceptional
08 Nov 2024
Baron
Outstanding in every way!
Leisure Partner
10/10
Exceptional
17 Oct 2024
Chín-Chao
Good
Leisure Self
10/10
Exceptional
11 Oct 2024
Paula

Family vacation

I want to live here.
Friends_and_family Family
10/10
Exceptional
27 Sep 2024
Norman
Great service from all the staff the moment we step into the hotel. Check in was super smooth and the room that we had is comfortable and well appointed. Special shout out to Ms Mia from the Pacific Lounge. She can converse very well and is very pleasant, making us feel at home and comfortable.
Partner
10/10
Exceptional
18 Aug 2024
Quoc
upscale property. I get what i paid for
Leisure Partner
10/10
Exceptional
05 Aug 2024
Hemal
We stayed at the hotel for only around 12-13 hours. But it was a good stay. Breakfast and dinner was great.
Leisure Family
10/10
Exceptional
09 May 2024
Dennis
Excellent services
Business Family
8/10
Excellent
25 Apr 2024
Nishant

Pan Pacific - not really a 5 star in Hanoi

The fixtures were old and unlike any other five star hotel, it charged me for extra bottle of water beyond 1 litre per day. The bathroom fixtures need to be re looked and food options as well
Business
4/10
Poor
15 Apr 2024
Jeannette

Dirty carpet and smelled like mold

The hotel overall is not bad however my room was not clean it look unkept. The carpet was dirty and the walls and feeling was dirty as well . The room smell like mold. We cancelled the next reservation we had for another day and change hotels
Partner
8/10
Excellent
07 Apr 2024
Kamaljit
Good
8/10
Excellent
31 Mar 2024
Ma
Good
10/10
Exceptional
28 Mar 2024
Ian
Our stay was wonderful! I highly recommend this property!
Leisure
10/10
Exceptional
26 Mar 2024
Cynthia
Very nice property.
Leisure Family
10/10
Exceptional
09 Mar 2024
Ifechukwu Pious
The hotel is extremely neat and beautiful. The only issue is that it's abit far from old quarter.
Business_and_leisure Self
8/10
Excellent
20 Feb 2024
Fabrizio
Staff not always friendly, property dated, need renewal
Leisure Partner
10/10
Exceptional
12 Jan 2024
MANH
Great service
Partner
6/10
Pleasant
03 Jan 2024
Maryna
I stayed at this hotel twice this year, first tine experience was good second time I wasn’t happy. There were some black hair on my bathtub when I checked in. Duvet cover had a hole, shower faucet was not attached to the wall property. I also went for a massage with a friend at the hotel and both of us were not happy with the way the massage was done, it wasn’t professional, the day before in old town for half price we got a better quality massage.
I rate this hotel 4 star.
Friends_and_family Friends
10/10
Exceptional
01 Jan 2024
Mary
Good customer services, within walking distances to places and facilities clean.
Leisure Family
10/10
Exceptional
10 Oct 2023
Trung
Staffs were polite and professional. The area is a short distance from a lot of attraction. We enjoyed our quiet and private stay there
Business_and_leisure
8/10
Excellent
19 Aug 2023
ITO
good
Business_and_leisure Self
8/10
Excellent
19 Aug 2023
Mainul
Price reasonable good break fast
Leisure Self
10/10
Exceptional
13 Aug 2023
Ryan
The staff was exceptionally helpful my stomach wasnt feeling so great and they gave us a free late check out which really was so nice. The property is amazing, the spa is lovely and all facilities are kept to a high standard of excellence
Leisure Friends
10/10
Exceptional
31 Mar 2023
Chad
Staff was extremely helpful when I needed to rebook my reservation. The area is nice to walk around with several local places to eat.
Business Self
8/10
Excellent
12 Mar 2023
Mini
Very clean hotel and good amenities. Great breakfast. It is a bit far from sight-seeing. Best if you want quiet spot outside city center. Rooms very nice but warm, hard to control AC. Next time I would stay closer to center.
Leisure Self
8/10
Excellent
28 Feb 2023
Verified traveler
Comfortable, amazing staff, great spa and gym with excellent yoga and pilates classes. My only mention is that it's a bit noisy - the rooms not very sound proof.
Self
10/10
Exceptional
27 Feb 2023
Kery Lashawn
This hotel was beautiful and clean! The rooms were spacious and the bathroom and shower were very nice! Staff were friendly as well.
Leisure Friends
10/10
Exceptional
26 Feb 2023
David
We were very pleased that we booked a club room as it meant we had all day access to the Pacific Club Lounge including helpful and friendly staff, and refreshments including breakfast, afternoon tea and evening meal.
Leisure Partner
10/10
Exceptional
30 Jan 2023
Dorthe
I have stayed at the Pan Pacific 3 times within the past 2 weeks and will definitely be back.
It is a beautiful modern hotel with wonderful facilities and staff. The gym & pool area is fantastic. The front desk manager Brian does an outstanding job, his friendly & professional demeanor will make any guest feel welcome. Thank you Brian.
Leisure Self
8/10
Excellent
14 Jan 2023
Hung
The rest room in the lobby is stink and dirty!
Please clean !
Leisure Family
8/10
Excellent
10 Jan 2023
Raghav

A grand hotel located in a peaceful neighborhood!

A great hotel located away from all the hustle bustle of the old quarter, yet not too far away. It is easily accessible via public transport or if you are adventurous you could walk it passing through great neighborhoods.

You will be find cafe's and a convenience store at a walkable distance.

The Hotel has great amenities such as a fitness room, coffee shop, restaurant, rooftop bar etc..

The hotel somehow is pleasantly lively as you will find visitors walking in throughout the day.

The property has well trained staff always ready to cater and pamper your needs, they are polite and friendly!

The property over looks the lake and the city on the other side, and choosing a lake view room will make it a delight!

However they do need to match the modern luxuries of a modern hotel in some area's such as the switch plates, electricity buttons & room amenities, not that is its bad or inconvenient but does give you a feeling of the early 2000's!

Overall staying at this property was comfortable, relaxing and affordable!
Friends_and_family Family
8/10
Excellent
02 Jan 2023
ethel mae
the staffs are very friendly and helpful from the concierge to the front desk especially My and dining area. We enjoy our stay and will definitely come back. There's nothing to say about not liking the place. Thank you for your service.
Leisure Family
6/10
Pleasant
28 Dec 2022
Verified traveler
The hotel’s ok, location isn’t the best for first timers.
Partner
10/10
Exceptional
23 Dec 2022
Linda
Good location and beautiful view of lake
Leisure Family
8/10
Excellent
23 Dec 2022
Hwai Liang
Very good service overall
Self
10/10
Exceptional
08 Dec 2022
Truong Tan

Value of money

Nice view hotel.
Friends_and_family Family
8/10
Excellent
23 Oct 2022
Huang Yan
Great location. Hotel is clean.
Partner
10/10
Exceptional
12 Aug 2022
Takayuki
Perfect
10/10
Exceptional
22 Jun 2022
John
Enjoyed my stay at this location.. beautiful hotel and tge staff was quite friendly and helpful..
Leisure Self
8/10
Excellent
10 Mar 2020
Philippe

No flavour

Nice hotel, but nothing exceptional.
Hotel was empty (coronavirus) but no upgrade.
Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30.
Regarding room and service everything is ok, but do not expect a nice commercial attention
Self
8/10
Excellent
17 Feb 2020
Rishi
Great stay at this hotel and got a room with a view overlooking the West lake.
Business
10/10
Exceptional
04 Feb 2020
David
Staff very very helpful after a very long flight ,room clean and tidy
Leisure Self
8/10
Excellent
28 Jan 2020
Verified traveler
good location and easy access to attractions.
Recommended
Friends_and_family Family
10/10
Exceptional
18 Jan 2020
Mao Shung
Excellent !
Business
8/10
Excellent
16 Jan 2020
Verified traveler
Great luxury property with fantastic views of Hanoi from the roof top
bar
Leisure Friends
2/10
Poor
24 Dec 2019
Mei

Bad experience at this hotel!!! Won’t come back ag

My family (my brother and grandpa) went and stayed in the hotel for 4 nights and the room key didn’t work ever single time.. so my brother has to go down to the lobby and get his room key activated every time he left the room. The front desk is being kind and polite but the inconvenience that caused is not acceptable.
Secondly the hot water was doing fine for the first night of their stay, but then the following nights the shower water went from hot to lukewarm to almost just body temperature.. this is not tolerable as the weather is cold out there and all they want is a relaxing shower. Again my brother reported to the front desk and they sent in maintenance team to fix it but still nothing solves.
Last but not least, the hot water kettle the hotel provided got short circuited and jumped off a few times when my grandfather is trying to make hot water, and it’s so bad and the kettle finally quit and the room is full of smelly smoke. And the hotel people provided another kettle but the outlet already went off.... and it’s actually very terrifying to use the kettle in the room again .
Anyways, this is a very disappointing experience. I’ve been looking for a reliable and good environment for my family to stay and all they get are dramas after dramas.
Friends_and_family Family
10/10
Exceptional
23 Dec 2019
LEE
Very good , but pillow a bit soft .
Partner
10/10
Exceptional
21 Dec 2019
Verified traveler
Beautiful lake view property, lovely roof top bar with amazing view. The staff couldn’t be more helpful and the service was the best.
Leisure Partner
10/10
Exceptional
18 Dec 2019
Harris

top notch

excellent overall
Business
10/10
Exceptional
11 Dec 2019
Verified traveler
Location was a short walk from the Old Quarter. Very helpful staff. We enjoyed our stay.
Leisure Partner
10/10
Exceptional
06 Dec 2019
Jerry De Courtney

Great visit to Hanoi thanks to Pan Pacific

Great stay at a great hotel
Business
10/10
Exceptional
15 Nov 2019
Verified traveler
The staff was excellent and the view was amazing. We were not there long enough to enjoy the amenities due to a flight cancelation but we would like the stay there next time traveling.
Leisure Family
10/10
Exceptional
04 Nov 2019
Katie

Great stay

Overall was very nice. It’s just not walkable. Not much around the hotel
Partner
8/10
Excellent
23 Oct 2019
Verified traveler
Very clean and good staff. In general I liked the city around the hotel. Very interesting city with more motorcycles than cars. If hotel was in a better neighborhood would be better.
Leisure Family
10/10
Exceptional
23 Oct 2019
Terry
Staffs are polite and well trained. Room is a bit dark for my preference. Breakfast is good as usual.
Business
10/10
Exceptional
10 Oct 2019
Verified traveler
Really Excellent stay. Great Room, Great Gym and Swimming Pool. Really friendly and helpful staff.
Leisure Self
10/10
Exceptional
23 Sep 2019
Verified traveler
Second stay this time in a Deluxe room when ch was excellent. Great location, great views and comfortable. Staff were great again especially Tran Hue who knows how to make customers feel at home. One of best hotels in Asia without doubt.
Leisure

Location & surroundings

Pan Pacific Hanoi
Thanh Nien Road Ba Dinh District, 1, Hanoi, Vietnam

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Pan Pacific Hanoi

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