Name: OYO 619 Chikoo Homestay (spot-on)
Address: No 12 alley 35, Phan Dinh Phung Street, Hanoi, 100000, VN

3 reviews shown

4/10

Poor

20 Oct 2024

Mitsuo

The lock of inside on my room is broken and won't close. I have to lock it with a key, but the light won't turn on unless I insert the key, so I need to use my cell phone light. The bathroom and toilet are shared, so I need to use my cell phone light to open and close the door every time I leave the room. Also, the room and bathroom aren't cleaned, there are mosquito bites on the mirror, and the shower hose is covered in dust. What's bothersome is that I have to ask for the bath towels to be replaced every day, but the front desk is rarely there, so I have to go back several times. It was very inconvenient. The owner was a nice woman, but the staff were rude and always angry.

Leisure

2/10

Poor

17 Apr 2023

Wirat

เป็นนักเดินทาง ไปมาหลายที่ เจอโรงแรมนี้เข้าไปถึงกับฝันร้าย ว่าไปอินเดียแย่แล้วเจอที่นี่แย่กว่า ตั้งแต่เจอประตูทางเข้าก็หลอนแล้ว แต่เจอเจ้าของหน้าตาหลอนยิ่งกว่า แอบคิดในใจว่าคืนนี้กูจะโดนฆ่าไหม หน้าตาเหมือนหงุดหงิดตลอดเวลา พอไปถึงเจอห้องที่ไม่มีห้องน้ำในตัวแถมเหม็นอับแมลงสาบตายคาห้อง ขอเปลี่ยนห้องก็ยังเจอสภาพเดียวกันสุดท้ายดึกแล้ว นอนแบบหลอนๆไปแล้วกัน แถม ไม่มีผ้าห่มให้ด้วย แอร์ออกอากาศหืนๆ ตื่นตั้งแต่ 5:00 น เหมือนขยัน แต่เปล่าหรอกรีบออกจากโรงแรมโดยด่วน ดีใจที่จะออกมาเจออากาศบริสุทธิ์ และจะไม่กลับไปแถวนั้นอีก ถ้าผู้ใดที่ได้อ่านรีวิวแล้วอย่าหาว่าผมโอเวอร์ มันคือเรื่องจริงแท้ๆ

Leisure

2/10

Poor

01 Mar 2023

SANG MOON

worst of worst, terrible & terrible

All of the contents below were filmed on video and have evidence.

1. Room different from the one reserved / Dirty room
2. Differences between the content advertised on the site and the reservation, and contract violations : no elevator, no housekeeping or cleaning, no Englis etc.
3. The private living room where the host lived was assigned to me
4. The host's lies and broken promises four times in a row : change room, wrong information
The host of the hostel promised to change the room 3 times and broke all of them. And I constantly messed up my schedule by missing appointment times. Even, the reason for kicking me out, saying that the next customer is waiting, turned out to be a lie in the end.
5. Out of a total of 8 nights, I had to sleep in a room I did not reserve for 3 nights, which ruined my plans and schedule for 4 days and 3 nights.
6. It is inconvenient to keep turning off the lights in the room and hallway to save electricity, and the Wi-Fi power is also turned off.
7. I had to use it as it was used by the previous guest without replacing any of the sheets and pillows.
8. The moved room was also humid and moldy.
9. The host was unfriendly and hardly communicated.
10. Towels were given upon request, and were changed only once on the second day out of 8 nights.
11. This property is not part of OYO Hotels.In fact, there is no indication that this accommodation is an OYO-affiliated accommodation anywhere at the entrance or inside the accommodation on site.

Self